Receptionist jobs

Our client is one of the UK's largest independent funders, awarding £100 million annually to charities across the UK. Our grant-making supports initiatives in health, welfare, education, the arts, and heritage.

The Trust was founded to realise the philanthropic vision of Sir Hans Rausing and to honour the memory of his late wife, Julia Rausing. Julia's legacy is rooted in a belief in a healthy, compassionate society-one that cares for the vulnerable, broadens opportunity, and enriches life through creativity and cultural engagement. The Trust takes a broad, strategic, and relational approach to philanthropy, remaining agile and responsive while grounded in personal values. 

Prospectus is delighted to be working with The Trust to recruit an Operations Executive to join the team based full-time from the office in Chelsea, London.

The Role:

As the Trust grows in activity and complexity-including its recent transition to a Charitable Incorporated Organisation-we are creating a new role: Operations Executive. This role sits at the heart of the organisation, ensuring our operations run smoothly while supporting the Chief Executive with executive coordination and administration.

Though not a grant-making role, this position offers valuable insight into the charity sector and the inner workings of a major philanthropic organisation. You will be responsible for a wide range of operational and strategic support functions - from facilities and IT systems to Board coordination and external communications. It's a unique opportunity for a capable and enthusiastic individual to play a vital part in our continued growth and impact.

The person:

This successful candidate will have a substantial track record in providing operational and administrative support in a busy office environment, ideally but not essentially in the charity or not-for-profit sector. This will have involved exposure to office and facilities management, reception and visitor support, internal and external relationship management, governance and compliance, finance and budgeting in addition to PA or EA type support to a CEO or senior management teams.

The key to this role lies in its breadth, and being able to see the bigger picture, anticipating needs and to plan ahead effectively to provide comprehensive support across this small but very busy organisation. Highly organised with excellent attention to detail, this person will be able to multi-task and prioritise various pieces of work across the business. They will be collaborative and will be able to tailor their skills to a wide range of needs and if something is not within their immediate skills set, they will have the confidence and initiative to seek out solutions and make them work. Strong written and verbal communications and proficiency in all MS Office packages and experience with SharePoint and Zoom will be important in addition to being confident in proofreading and formatting documents for board papers and reports. Strong budget monitoring abilities and an understanding of data protection and confidentiality standards will also me important.

Experience of having worked in small, busy organisations where a broad knowledge across office based systems will be crucial, with the flexibility and adaptability to tailor skills where necessary and to seek out workable solutions to a wide range of issues. An exposure to HR processes will also be useful as well as being genuinely interested in the important work of the Trust. This role lies at the heart of the organisation and will be central to its ongoing success in meeting its charitable aims and objectives.

Job Title: Philanthropy Manager

Reports to: Senior Philanthropy Manager

Location: Hybrid work with 40% from Breaking Barriers’ offices in Manchester, Birmingham or Glasgow

Salary:  £33,000 - £39,000

Hours: 5 days per week (37.5 hours) but open to part-time (30 hours minimum), and flexible working arrangements

Contract: Permanent

Overall purpose

The Philanthropy Manager will manage and steward a portfolio of funders and donors – across trusts and foundations, statutory sources and major donors – to secure annual and multi-year gifts in support of Breaking Barriers’ vision. As well as managing relationships with our existing donors there will be a focus on creating new relationships through proactive prospecting and developing a long-term strategic approach to stewardship and relationship development.

You will be an ambitious, enthusiastic, energetic, and autonomous fundraiser with a demonstrable passion for supporting people from a refugee background. You will have a strong track record of high-value relationship management and fundraising, ideally specialising in Trusts, Statutory, Major Donor fundraising or a related area. We are looking for someone who can successfully secure and steward gifts of 5 figures and above – so evidence of stewarding high-value relationships and high-quality written skills are key.  You will collaborate with additional fundraisers across Trusts, Statutory, Corporate and Major Gifts to coordinate approaches and maximise opportunities across all functions.

We welcome applicants with relevant transferable skills from other sectors and other areas of fundraising but a strong knowledge of the fundamentals of grant fundraising is essential. We are looking for a passionate individual who can get people excited about the work we do and who wants to make a difference in the lives of individuals from a refugee background. You will share our energy and determination, and will be attracted by the idea of working in a team with big ambitions, and in which you will have the opportunity to grow and develop. We encourage creative thinking and new ideas so a proactive individual who is able to spot opportunities and take the initiative would thrive in this role.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.   
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Wednesday 06 August. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Are you searching for a rewarding shelter medicine role?

Our friendly team at RSPCA Sussex West Branch is excited to welcome an experienced vet to join us at Mount Noddy Animal Centre.

RSPCA Sussex West, an independent branch of the National RSPCA network, supports the rescue, rehabilitation and rehoming of cats and dogs in the West Sussex area. Your caseload will be predominantly surgical (mainly neutering, dentistry and routine soft tissue surgeries), and you will be supported by a kennel supervisor, cattery supervisor, hydrotherapist, Animal Welfare Officer, 2 behaviourists, 2 receptionists, 11 Animal Care Assistants, and an experienced RVN.

The ideal candidate will be an empathetic, pragmatically minded vet with 3+ years clinical experience. We are looking for a team player with a genuine desire to help achieve the RSPCA charitable aims.

There are no monthly financial targets, the sole measure of success in the role is the standard of pragmatic veterinary care you can provide to our animals. 

Please see our website for further information about the facilities in our recently renovated Mount Noddy Animal Centre 

In a nutshell, we are offering:

-  Up to £60K FTE (based on a 37.5 hour week)

-  Sole charge role

-  No OOH, evenings or weekends

-  Part time (21 hours per week over 3 days)

PURPOSE OF POST: To carry out veterinary duties to the animals at Mount Noddy.

KEY DUTIES AND RESPONSIBILITIES:

- Undertake veterinary duties as directed including theatre and wards.

- Progress and develop our veterinary welfare standards and supporting policies and procedures to that of exemplar status, in line with our charitable objectives and budgets.

- Maintain a current and progressive knowledge of animal welfare and surrounding topics in order to position Mount Noddy Animal Centre as a leading animal welfare charity.

- Support the development of our community welfare services in order to positively impact on animal welfare in our area. 

- Work collaboratively with the Operations team, develop and implement robust and ethical decision-making processes to support the safe rehoming and welfare of our animals in line with the branch’s values and behaviours.

- Assume an active role in decision-making related to welfare and euthanasia.

- Provide operational decision making and direction on specific veterinary issues including appropriate referrals.

- Understand and comply with your legal obligations in relation to prescription, safe keeping and supply of Veterinary medicinal products.

- Maintain personal CPD as per RCVS guidelines.

- Provide expert advice and training to the Veterinary Nurse and Animal Care team.

- Ensure that all treatment given is in line with informed consent and in accordance with UK legislation and RCVS guide to professional conduct.

- Ensure that all patient information, treatment and diagnostic reports are recorded into the Animal Management system.

- Work closely with the Inspectors and Animal Welfare Officers.

- Assist with recruitment within your department areas.

- There are no monthly financial targets to meet; the sole key performance indicator is the level of pragmatic veterinary care.

- in their present jobs. Adding something about pragmatic care being a KPI should appeal to most of your candidates.

While at work all staff are required to:

● Adhere to the Branch’s charitable objectives, which are to promote kindness and prevent cruelty to animals.

● To fully comply with RSPCA Sussex West Branch’s policies and procedures, ensuring these are carried out in relation to the post.

● To be an ambassador for the Branch and represent the Charity in a professional manner at all times.

● To attend monthly supervision and annual appraisal with the branch manager.

● Take care of their own health and safety and that of others who may be affected by their acts and omissions.

● To carry out such additional tasks as directed by the animal operations manager or branch manager and undertake any other duties commensurate with the purpose and remit of the post.

This job description is intended as a summary of the main elements of the job described. They may be varied from time to time in consultation with the job holder without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

To apply please email your CV and cover letter.

We are recruiting for a new Operations Manager to take on a broader and more strategic version of an existing role, with overall responsibility for the operational delivery of our services across three office locations.

The successful candidate will oversee HR, facilities management, IT, and our volunteer programme. You will lead a small but dedicated administrative team and work closely with colleagues at all levels as part of our Senior Management Team (SMT).

We are seeking a practical, solutions-focused and detail-oriented individual who thrives in a fast-paced environment and enjoys improving systems, processes and ways of working— especially within a charity context and with limited resources. You will be confident working with a wide range of internal and external stakeholders, including major City law firms who support our pro bono work.

To apply, please share your up-to-date CV together with a cover letter of no more than two pages of A4, setting out how you meet the person specification and why you would like to work with South West London Law Centres.

Please note that applications without a cover letter will not be considered.

The closing date for the post is 29 July 2025 by cob 5 pm with interviews soon after. If you would like to have a brief informal chat to discuss the role, please contact us.

About the Role

We are a hardworking organisation, seeking to promote the positive contributions and achievements of young people through the grants we make and the programmes that we run.

We are looking for a dynamic, highly organised, enthusiastic and efficient person to join us to provide effective administrative and database support for the organisation and to help to ensure the smooth running of JPF’s grants programmes. The post holder will be a member of the Operations Team and will be required to work closely with colleagues across the Foundation.

Purpose of Job

To provide comprehensive administrative support to the Operations Team at the Foundation, with a focus on maintaining accurate records, coordinating administrative processes and database management, supporting financial operations, and ensuring the smooth running of the office.
This role is essential to the delivery of the Achievement Award Scheme and other JPF grants and programmes.

Main Areas of Responsibility:
The Operations and Database Administrator will be responsible for supporting the Operations Team.

The primary duties are:

1. Administrative support for JPF’s Achievement Award Scheme and other associated grant programmes
1.1 Support the Operations Officer to prepare and send Achievement Award (AA) materials to all new joiners and organise the general AA mailouts twice a year.
1.2 Manage the JPF general email accounts ensuring that all emails/correspondence are forwarded to the relevant staff member.

2. Database and information management
2.1 Maintain accurate records on JPF systems, particularly the Salesforce database.
2.2 Support the Operations Officer to run periodic data checks on the database and correct identified errors.
2.3 Generate lists and reports from Salesforce, as required, deleting those that are no longer required.
2.4 Assist the Operations Officer with other database tasks e.g. setting up and amending other grant processes in our database such as online application forms, report forms, requirements from grantees, amending email templates, setting up automations, etc.
2.5 Support Head of Operations with maintaining up-to-date organisational policies and procedures.
 

3. Finance and payment support
3.1 Process weekly payments under the guidance of the Finance and Operations Manager.
3.2 Reconcile company credit cards for senior management approval.
3.3 Ensure that bank details for organisations are correct within Salesforce.
3.4 Respond to general finance enquiries and support the Grants Officers recording returned payments accurately.

4. Programme administration
4.1 Assist in the administration of the Internship Programme, other partnerships, IGFV or Open Grants programmes as required.
4.2 Ensure accurate records of all grant applications and reports for all programmes.
4.3 Lead the coordination and distribution of partner programme materials to JPF partners ahead of the academic year.
4.4 Maintain stock control of all JPF AA materials, advising the Finance and Operations Manager when stock requires replenishment.

5. General IT and administrative duties
5.1 Liaise with JPF’s IT providers to ensure seamless IT support for staff and onboarding/offboarding processes.
5.2 Maintain sufficient office cover and manage staff attendance using the Microsoft Teams calendar.
5.3 Distribute daily post and manage general incoming communications efficiently and update contact information in Salesforce.
5.4 Maintain a tidy and well-functioning office environment, including shared spaces and meeting spaces.
5.5 Organise refreshments and ensure room set-up, including technology requirements, for meetings and events as required.
5.6 Arrange for staff photos to be updated on the staff noticeboard and JPF website.
5.7 Complete stationery orders and ensuring that supplies are maintained.
5.8 Maintain inventory of AA and LA medallions and coordinate reorders with the Events Team.
5.9 Oversee the circulation of staff birthday cards, collections and staff celebrations where required.

6. HR and onboarding support
6.1 Support recruitment administration and onboarding processes, including office set up for new staff.
6.2 Lead induction and office set up for work experience placements and other volunteers or contractors.
6.3 Maintain the JPF telephone directory, ensuring staff mobile numbers are current and accurate.
6.4 Administer DBS checks for new staff as required.
6.5 Monitor Cyber Security Training completion and report non-compliance.
6.6 Purchase the weekly supply of fruit, milk, coffee, tea and other supplies for the JPF kitchen.

7. Other Responsibilities
7.1 Attend and actively contribute to Operations and wider JPF Team meetings.
7.2 Provide telephone and email support to enquirers on JPF funding streams.
7.3 Adhere to the Foundation’s policies and procedures, including Safeguarding, Health and Safety, Data Protection, and Publicity Consent.
7.4 Provide cover for reception as required.

These duties represent the typical responsibilities associated with this position. However, flexibility is essential, and all employees may occasionally be required to undertake additional tasks as directed by the Foundation.

Role Purpose

This is an exciting opportunity to shape the voice and public profile of one of the UK’s most impactful social justice charities. As Head of Communications, you’ll lead our communications function at a strategic level, inspiring and influencing how we share our story with the world. You’ll craft and deliver bold, creative, and inclusive communications that raise awareness of Pact’s work and help us achieve our ambitious goals. From digital campaigns and media relations to powerful storytelling and brand development, you’ll ensure our voice is clear, compelling, and deeply rooted in the lived experiences of those we serve. As a key member of the Executive Team, you will also play a vital role in shaping the overall strategic direction of the organisation, leading organisation-wide projects and championing a culture of open, values-driven communication.

Key Responsibilities

• You will provide strategic leadership for all communications activity across the charity, working closely with colleagues to develop and deliver multidisciplinary communications plans that support corporate objectives. You will be responsible for evaluating communications performance, reporting against KPIs, and using data to drive improvement. You’ll play a key role in horizon-scanning and forward planning, ensuring our messaging is proactive and responsive to external developments.

• You’ll oversee all of Pact’s digital platforms, including our social media channels and websites, as well as those for the Prisoners’ Families Helpline. You will lead the creation and delivery of compelling content to engage and grow our audiences, ensuring a dynamic and consistent presence across both organic and paid-for channels.

• Marketing and branding will be central to your remit. You’ll lead the development of high-quality, accessible and inclusive marketing materials and publications that inspire and inform stakeholders, staff, volunteers and service users. You’ll ensure the organisation maintains a strong and coherent visual and written identity, and you’ll manage a library of media assets and case studies that bring our work to life. You will also offer trusted support and guidance to colleagues and volunteers promoting Pact’s services locally.

• A core part of the role will involve amplifying the voices of people with lived experience. You’ll oversee the regular generation of powerful case studies and service user stories to be shared across internal and external channels, always ensuring ethical and inclusive storytelling.

• You’ll also contribute to the planning and promotion of key organisational events, including staff and volunteer gatherings, stakeholder roundtables and receptions.

• Ultimately, you will be the guardian of the Pact brand and the leader of our communications culture – someone who empowers others, inspires creativity, and champions clear, compassionate communication at every level.

Person Specification

• You will have significant experience in a senior communications, PR or marketing leadership role, with a proven ability to develop and evaluate impactful strategies. You’ll be an exceptional communicator with a keen eye for storytelling and audience engagement, and you’ll have experience managing digital platforms and growing audiences through content innovation.

• Strong leadership and team management skills are essential, as is a collaborative, facilitative approach that brings out the best in others. You’ll need to be a confident relationship-builder, able to influence at senior levels and build trust with stakeholders, media, and partners.

• Ideally, you will bring experience or understanding of the voluntary, criminal justice or social justice sectors. A strong grasp of inclusive communication and accessibility standards is highly desirable, along with an ethical approach to storytelling that respects and amplifies lived experience.

How to apply:

Please note - interviews will be conducted during the final week of August and the first week of September, 2025.

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process.

Location: Two days a week in Central Office (Wandsworth / Wormwood Scrubs) with regular travel across England & Wales
Department Marketing and Communications
Job Type: Full time, 37.5 hours per week, Monday to Friday
Contract Type: Permanent
Salary: £46,225 per annum £3,000 market supplement
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance

You may also have experience in the following: Communications Officer, Media Manager, PR, Public Relations, Public Relations Officer, Communications Manager, Marketing Communications, Campaign Manager, Project Management, Charity, Third Sector, Charities, NFP, Not for Profit, etc.

REF-222 719

Job Title: Employment Adviser

Line Reports: Client Services Manager

Location: London

Salary:  £29,000 - £32,000

Hours: Full-time 37.5 hours per week, with occasional evening or weekend work (TOIL provided)

Contract: Permanent

Overall purpose

The Employment Adviser (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities.

The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Tuesday 22 July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Ready to join a dynamic team where social workers, therapists, and case managers collaborate to create a brighter future for children and families?

Does making a lasting difference in the lives of children through adoption and therapy inspire you?

See yourself playing a crucial role in helping families navigate their adoption journey?

Do you want to work in a fast-paced environment where supporting a client-centred approach is paramount?

Are you a lifelong learner who thrives in a dynamic environment with opportunities for continuous growth?

Look no further!

Family Futures is actively seeking an Assessment & Therapy Service Coordinator who aligns with our ethos and ambition to provide high quality therapeutic support for children who have experienced developmental trauma and have attachment difficulties.

About Family Futures

Family Futures is a not for profit, independent adoption agency and therapy centre in London, rated ‘Outstanding’ by Ofsted in 2022 for the fourth consecutive time. We have a reputation for innovation and offer a high-quality service - an integrated multi-disciplinary, assessment, treatment and family-finding service for children who are traumatised or have attachment difficulties.

We also have our Wellbeing Hub which offers evidence-based, one-to-one therapy for children, young people, and families to improve their mental health, relationships, physical health, and engagement at school. New members of the team will be involved in contributing to the development and delivery of this service.

The role

You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.

We are seeking a highly organised and proactive Administrative Coordinator to support our Assessment and Therapy Service. This vital role ensures smooth operations by managing scheduling, case tracking, document management, and communication with families and professionals. You will be a key point of contact for up to 30 active cases and work closely with internal teams and external agencies to facilitate high-quality service delivery.

You will be involved in the development of the service and your views, and insights are encouraged.

· Schedule and coordinate internal meetings and therapy consultations

· Provide administrative support for allocated assessment and therapy cases

· Maintain and update electronic records (Charms, SharePoint)

· Proofread, format, and distribute clinical reports and correspondence

· Liaise with families, therapists, Local Authorities, and partner agencies

· Assist with service costing, funding proposals, and contract tracking

· Assist in service evaluations, complaints management, and internal reporting

You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.

We are looking for an individual who is:

• Motivated to work with families and derive satisfaction from seeing the development of adopters
• Not fazed by complex needs, challenges, and adversity
• Embraces a parent-positive and child friendly approach
• Able to work in a small team and be a team player
• Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
• Thrives in a collaborative and integrated team environment.

What we offer

Benefits of joining Family Futures

· High-quality supervision and professional development training.

· We run regular Learning Forums to support and learn from each other

· An empowering and encouraging environment

· A nurturing environment for staff to work, including a weekly self-care session.

We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.

We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.

Family Futures is a menopause friendly employer.

Please contact us to request an application pack. The deadline for applications is Friday 1st August 2025 with interviews taking place on the 5th August. 2025.

Salary: £ Salary: £26,000 - £28,500 per annum

This is a full-time permanent position – 37.5 hours per week

About The Job

At the Centre for Sustainable Energy (CSE), we’re on a mission to tackle the climate emergency and end the suffering caused by cold homes. From community energy projects to national policy work, we support people and organisations across the UK to take practical action and shape a fairer, zero-carbon future.

We’re looking for a Senior IT Manager to help us deliver secure, sustainable and people-focused IT systems, and support more than 140 colleagues to do their best work. If you’re someone who thrives on solving problems, improving processes, and helping others feel confident with tech, this is a role where your skills can make a real impact.

The role

As Senior IT Manager, you will lead on all things IT across CSE and our subsidiary, Retrofit West CIC. From supporting staff day-to-day to managing our infrastructure and external support partner, you will ensure our systems are secure, fit for purpose, and evolving with our needs.

You will sit within the Finance & Operations team and be part of CSE’s Senior Management Team (SMT), working closely with our Director of Finance & Operations. While you won’t directly manage staff, you will collaborate with the Operations Officers and support colleagues across every part of the organisation.

Your responsibilities will include:

· Managing our internal IT systems, tools and infrastructure.

· Being the main contact for our external IT support provider.

· Supporting colleagues with advice, onboarding, and day-to-day tech issues.

· Acting as CSE’s effective Data Protection Officer (training provided).

· Maintaining cyber security and overseeing our Cyber Essentials compliance.

· Supporting our bespoke in-house databases and CRM systems.

· Advising on IT procurement and platform decisions.

· Contributing to business continuity planning and risk management.

· Promoting sustainability and best practice across IT operations.

· This is a practical, hands-on role where you’ll help us run smoothly, safely, and sustainably - while also contributing to longer-term planning and improvements.

Who you are

You are calm under pressure, process-minded, and focused on making things work better. You enjoy working across teams, finding simple solutions to complex problems, and supporting others to use technology with confidence.

You will bring:

· Experience managing IT systems, infrastructure and external providers.

· Working knowledge of GDPR and cyber security best practice.

· Familiarity with platforms such as Microsoft 365, SharePoint, and cloud services.

· Strong organisational skills and the ability to manage risk and prioritise effectively.

· A people-focused approach- patient, clear and collaborative.

What success looks like in this role

This role is central to keeping our systems secure, stable and supportive of colleagues across CSE. We are looking for someone who can confidently take ownership, work independently, and continuously improve how we deliver IT.

In the first 6–12 months, success might include:

· A clear, well-documented overview of CSE’s IT systems and infrastructure.

· Smooth and reliable day-to-day IT support across the organisation, with positive feedback from staff.

· Effective working relationship with our external IT provider, with clear processes and expectations in place.

· Cyber Essentials accreditation maintained and compliance confidently overseen.

· Risks, dependencies and continuity plans identified and managed.

· Practical support provided to colleagues across departments, especially around internal databases and platforms.

· Recommendations in place for any long-term system or hardware improvements.

We are looking for someone who can build on strong foundations, while helping us work smarter and stay secure as we grow.

About us

CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system - and we work with people, organisations and communities to help make that a reality.

Our team of over 140 staff brings together a wide range of expertise, from energy advice and community engagement to software development, data science and policy advocacy. We collaborate across teams and disciplines to deliver practical change, and we’re proud of our independence, integrity and commitment to social justice.

We’re always looking for people who care deeply about social and environmental justice and who enjoy working collaboratively to make practical change happen.

What we offer

Working at CSE means being part of a supportive, purpose-driven team, where your skills contribute to real social and environmental change. We offer:

· Salary: £47,508 – £55,953 (Salary Grade I)*

· Pension: Ethical company pension scheme - 8% employer / 6% employee contributions

· Holiday: 25 days annual leave plus bank holidays

· Flexibility: TOIL (time off in lieu) for out-of-hours work, and flexibility to support work–life balance (role dependent)

· A commitment to supporting your career progression and continued development

· A range of staff-led groups, including our Employee Voice and EDI working group

Wellbeing:

o Health Cash Plan

o Life Assurance

o Enhanced sick pay

o Access to retail discounts and discounted breakdown cover

o Employee support programme

o Staff activities like yoga at lunch and a book club

Financial support & lifestyle benefits:

o Tech Scheme

o Cycle to Work Scheme (promoting sustainable commuting)

 A values-led workplace:

o Friendly, collaborative team culture

o Purpose-driven work that supports people and the planet

o We are a Living Wage Employer and a Disability Confident Employer

* The salary for the post will be on Scale I (£47,508– £55,953). Starting salary is expected to be at the lower end of the range with precise level depending on skills, relevant experience, and qualifications.  A suitably qualified and experienced applicant should expect to find themselves closer to the middle of the range following successful completion of their 6-month probationary period.  Subsequent movement is dependent on annual appraised performance against the defined job description for the post.

Our office is based in central Bristol, close to public transport links.

Our culture and values

At CSE, our values shape how we work together and with others. We look for these qualities in all our staff and expect them to guide day-to-day work and relationships. These include:

Commitment to CSE: Reflecting our charitable purpose, vision and strategic objectives in your work, and contributing to a culture where everyone feels welcomed, valued and able to belong.

Collaboration: Sharing knowledge and experience generously, valuing others’ contributions, and communicating with openness and respect.

Conscientiousness: Taking responsibility for your work, delivering to the best of your ability, and working to improve while caring for CSE’s resources and reputation.

Initiative: Looking for ways to improve outcomes, solve problems and try new approaches, while responding flexibly to change and supporting others to do the same.

Application procedure

To apply, please complete CSE’s application form, available at our website. We will also consider CVs (maximum 3 pages) accompanied by a supporting letter, if preferred. However, all applications should clearly demonstrate how your skills and experience meet the person specification outlined in the job description. CSE anonymises all applications prior to shortlisting.

Application deadline: 9am, Monday 28th July 2025

If you do not hear from us by the 6th of August 2025, please assume your application has not been successful.

Interviews:

Initial online interviews will take place during the week commencing Monday 4th August 2025.

Candidates invited to a second round will be interviewed in person at our Bristol offices during the week commencing Monday 11th August 2025. 

Applications should be sent:

By email to our jobs @ cse .org .uk email

By post to: Reception, Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH

If you require any reasonable adjustments to take part in the recruitment process (including alternate formats of materials or accessible meeting spaces), please let us know and we’ll be happy to accommodate your needs.

CSE is committed to being an inclusive, diverse and non-judgmental workplace. We welcome applications from everyone, regardless of background or identity. We particularly encourage applications from people whose experiences or communities are underrepresented in our organisation or the wider workforce - including people from racially or ethnically minoritised backgrounds, disabled people, LGBTQ+ people, and those from lower socio-economic backgrounds.

We know that people sometimes hesitate to apply for roles unless they meet every requirement. If this role excites you but you’re not sure you meet every single point in the person specification, we’d still love to hear from you.

Please note that at this time we do not require assistance from recruitment agencies.

Job Title: Employment Adviser

Line Reports: Client Services Manager

Location: Manchester

Salary:  £26,000 - £29,000

Hours: Full-time 37.5 hours per week, with occasional evening or weekend work (TOIL provided)

Contract: 2 Years Fixed-Term Contract

Overall purpose

The Employment Adviser (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities.

The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Wednesday 23 July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

We’re looking for a proactive and capable People Operations Manager to manage the day-to-day HR and volunteer operations at our charity. You’ll play a key role in supporting our staff and volunteers, ensuring smooth processes, legal compliance, and a welcoming, well-run office environment.

What You’ll Do:

- Oversee recruitment, onboarding, and support for staff and volunteers

- Manage HR systems and workforce data

- Coordinate learning and development, ensuring compliance and CPD

- Act as site manager for our office, ensuring H&S and legal compliance

What You’ll Bring:

- Experience managing people and processes with professionalism and care

- Strong organisational and communication skills

- A proactive, can-do attitude and ability to juggle priorities

- Knowledge of HR, H&S, and volunteer best practice

Dedicated to creating social change through music, AudioActive  provides free open-access sessions, workshops, and opportunities  that empower young people in Sussex to explore their talent, find  their voice, and shape their futures. Whether it’s emerging rappers,  producers, or vocalists, AudioActive nurtures raw potential,  providing young people with the tools to turn passion into purpose.  From grassroots sessions to talent development, AudioActive is  where music meets social impact. We are restless, unafraid, and  excited about what we do. 

The Director of Operations is a delivery-focused leadership position  responsible for ensuring AudioActive runs like clockwork. This  role is perfect for someone who thrives on creating order from  complexity, enjoys the satisfaction of well-oiled systems, and takes  pride in operational excellence. You’ll be the backbone that ensures  everything functions seamlessly, allowing our creative teams to  focus on their transformative work with young people. 

As part of the Senior Management Team (SMT), integrity and  discretion in handling sensitive information will be paramount.  Our ideal candidate thrives in a collaborative environment, ready  to contribute to the growth of our organisation. Enthusiasm, a  positive attitude, and a passion for our mission are qualities we  highly value. If you are a proactive starter-finisher with these  attributes and a commitment to making a difference, we invite you  to join our team.

Responsibilities:

LEADERSHIP

• Contribute to ongoing development of the business and strategic plans
• Lead implementation of operational plans and decisions
• Deputise for CEO when required
• Support learning and development of direct reports
• Develop and maintain key stakeholder relationships
• Identify operational development opportunities for the organisation

OPERATIONAL MANAGEMENT

• Lead organisational governance and operational functions
• Develop and maintain operational systems and solutions
• Responsibility for building and asset management
• Ensure compliance with statutory requirements
• Oversee GDPR, insurance, and health and safety protocols
• Implement and maintain quality management systems
• Oversee IT infrastructure and digital systems
• Manage the Trustee Meeting organisation, document generation, trustee communication and administration
• Explore ways to make operations and facilities more environmentally sustainable as Environment Lead
• Ensure environmental considerations are factored into organisational decision making. 

SYSTEMS EXCELLENCE & PROCESS MANAGEMENT

• Design, implement and continuously refine operational workflows and procedures
• Establish and maintain comprehensive process documentation and standard operating procedures
• Conduct regular systems audits to identify inefficiencies and implement improvements
• Working with the Business Analyst, oversee the creation and maintenance of operational dashboards and performance metrics
• Develop fail-safe procedures and contingency planning across all operational areas

HUMAN RESOURCES

• Design, implement and continuously refine operational workflows and procedures
• Establish and maintain comprehensive process documentation and standard operating procedures
• Conduct regular systems audits to identify inefficiencies and implement improvements
• Working with the Business Analyst, oversee the creation and maintenance of operational dashboards and performance metrics
• Develop fail-safe procedures and contingency planning across all operational areas

See attachment for further responsibilities 

Hours: Full Time (37.5 hours per week)

Location: Brightspace, Ipswich with blended home working

Salary: £60,000 per annum

Start date: As soon as possible

About us

Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.

Our values of collaborative, enabling, person centre, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.

About the role

Community Action Suffolk has an exciting new vacancy to support the Chief Executive drive forward its vision and services.

We are looking to recruit a strategic leader as the Chief Operating Officer.

As part of the Executive Team this role will provide strategic leadership across the charity and subsidiary companies operations.

The successful candidate will have a passion for the VCFSE sector and champion community action and volunteering.  You will be an excellent communicator at all levels, able to write and speak persuasively to a diverse range of groups. You will provide inspiration and strategic leadership, enabling and supporting all parts of Community Action Suffolk to successfully engage in delivering its strategic objectives.  You will need to be driven, pro-active, flexible and resourceful, and capable of embracing change with open arms. 

Contributing to the implementation of CAS’s core strategy, annual budget, business plan and strategic priorities, you will be responsible for leading and motivating staff, and will work with the Deputy Director of Operations and Business Development to support provision across the county and generate sustainable forms of income.  You will be expected to continually and ambitiously seek further funds to support our priorities and help develop CAS as the ‘go to’ organisation for the VCFSE sector in Suffolk.

You will foster a culture of accountability, transparency, and high performance ensuring alignment between functions to improve collaboration and drive results and will identify operational risks and develop mitigation strategies to ensure business continuity.

You will be a natural influencer with the ability to persuade, guide and motivate.  Innovation plays a significant role in everything we do at CAS and your ideas will play a pivotal role in CAS’s future.  In addition to deputising for the Chief Executive when required, you will also need to be able to work operationally to support the wider management team problem solving and dealing with issues, obstacles and opportunities as they arise.  So, if you are ready for a challenge, enjoy accountability and have plenty of ideas we welcome your application.

We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post. 

For more information, please visit our website.

 What we offer

You will work within a reputable charity which offers its employees benefits which include:

· Blended working where role allows

· Flexible working options to support work/life balance

· 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays

· Up to 4% matched pension contribution

· 2 days pro rata volunteering days to support volunteering in Suffolk

· Staff Discounts Scheme for a range of retailers including; shopping, holidays, insurance, eating out and health and leisure activities

· Company Sick Pay Scheme

· Continued Professional Development for job related development

· Family Friendly policies and practices

· Tailored induction

Closing date: Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability. The final closing date for applications is 9am on Monday 28th July 2025.

We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed.

Interviews: First stage interviews will take place throughout July, with a second stage interview day in August.Upon submitting your application, a receipt will be issued and you will hear within 7 days if you have been selected for the first stage interview to arrange a mutually convenient time.Due to anticipated volume of applications, if you do not hear from us within this timeframe, please assume you have not been successful.

We are seeking a highly motivated and experienced Technical Project Lead to manage and collaborate with an external development/implementation partner and coordinate the smooth adoption of Salesforce within the Charity.  This critical role will be responsible for the full project lifecycle, from planning and requirements gathering to execution, testing, training, and post-implementation support. You will be the central point of contact for all project stakeholders, ensuring seamless communication and collaboration throughout the project.

 Main Responsibilities

• Work with the Director or Finance & Operations (DFO)  to invite tenders for and engage a development / implementation partner to support the adoption of this phase of Salesforce implementation
• Work with the development/implementation partner to develop detailed project plans, timelines, budgets, and resource allocation. Manage the execution of these plans, tracking progress, and ensuring on-time and within-budget delivery.
• Coordinate with the implementation partner to gather and document business requirements from relevant team members to translate these into technical specifications.
• Lead and motivate key stakeholders including the implementation partner and end-users. Foster a collaborative environment and ensure effective communication between team members.
• Act as the primary point of contact for all project stakeholders, providing regular updates on project status, risks, and issues. Manage stakeholder expectations and ensure their buy-in throughout the project.
• Identify, assess, and mitigate potential project risks. Develop contingency plans to address unforeseen challenges and ensure project success.
• Define and implement quality assurance processes to ensure the delivered Salesforce solution meets business requirements and is free of defects. Oversee testing activities and ensure proper documentation of test results.
• Develop and execute change management plans to ensure smooth user adoption of the new Salesforce solution. Provide training and support to end-users.
• Manage project budgets effectively, tracking expenses and ensuring cost-effectiveness.
• Maintain comprehensive project documentation, including project plans, requirements documents, technical specifications, test plans, and user manuals.
• Providing updates against outcomes / budget to the Director of Development (Grants/Major Gifts) to enable rigorous, timely feedback to the project funder.

 Person specification 

• Proven experience (three years minimum) of leading digital transformation projects, with a strong focus on Salesforce implementations and customisations and a strong record of success.
• Deep understanding of Salesforce platform capabilities.
• Excellent project management skills, including budget and stakeholder management.
• Excellent communication, interpersonal and leadership skills with the ability to explain technical concepts to diverse audiences.
• Ability to work effectively in a fast-paced, dynamic environment.  
• Ability to manage, coordinate and get buy-in from technically inexperienced team members.
• Experience with data migration and integration is a plus.
• An understanding of safeguarding data, confidentiality, safe working practices and GDPR compliance.
• Knowledge of appropriate project management frameworks (agile, waterfall) to set project scope, meeting key milestones and budget constraints
• An understanding of equal opportunities issues and a commitment to diversity.
• Commitment to Create, its activities and mission.

Terms & Conditions

• This is a part-time (0.6 FTE), fixed term contract for one year, with a review to extend at the end of that term.
• This role is based in London.
• Salary: £45,000 per annum pro rata (0.6 FTE).
• Holiday: 25 days (including 3 faith days*) + 8 Public Holidays pro rata.
• A beautiful office based in the City of London. Hybrid working is available following induction period.
• 21-hour week: standard office hours are 9.30am-5.30pm, Monday to Friday with an hour for lunch. Work outside these hours is required on occasions.
• The opportunity to visit projects and Showcase events.
• As part of Create’s Green Action Plan, the charity offers the Cycle to Work scheme. T&C Apply.
• In line with Create’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Create will carry out upon appointment.

*  Create closes the office over the Christmas period. For staff members who celebrate other faith days, however, the charity is happy to discuss alternative dates.

Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and positively welcomes applications from disabled people and people of all ethnicities.