JOB PROFILE

Job Title: Recovery Coach
Department: Housing
Location: Kingsland Hub
Reporting to: Recovery Lead

INTRODUCTION
PBHA is a housing association with charitable aims that creates positive change in people’s lives. As well as homes and support, we empower people to learn, access work and discover their creative talents. Based mainly in Hackney and Islington, we work with people who are homeless, have mental ill health, learning difficulties and multiple needs. Our work enables people to move on and lead independent lives.
We are committed to mutual support, participation and personal development for both staff and service users.

We are a Disability confident committed employer and we particularly welcome applications from men and people aged over 50.

Putting the role in context

In this job support will be made available for the post holder to get relevant training and development to help progress their knowledge and skills. Where appropriate this will include registering for NVQ level 3 in Care and Support. Recovery Assistants work in our housing related support team, reporting to the Recovery Lead. The post holder will work closely with other departments in PBHA to ensure a wraparound recovery focused service for tenants. They will outreach to tenants’ homes and tenants will also visit them in PBHA’s community hubs.

Aims of the Post

-Recovery Coach hold an individual caseload, inspiring and challenging tenants to focus on developing their strengths, via a brief housing related support intervention
-They work alongside Recovery Coaches, providing additional support to tenants on their caseloads when needed.
-They hold an individual caseload of clients requiring lower levels of support.
-They provide direct personal and practical skills development interventions to and with tenants with complex needs including mental ill health and substance use needs.
-They support tenants and clients to access appropriate statutory and voluntary services as well as internal services available to tenants and clients within PBHA.
-They work in conjunction with the housing team to support tenants and to ensure positive move on and avoid placement breakdown.

Specific Responsibilities
a. Support to build recovery capital
-Help tenants to identify internal and external resources necessary for an individual to achieve and maintain recovery.
-Provide time limited support interventions on a 1-1 and group basis, focusing on supporting tenants to recognise and develop their personal assets and to accommodate their difficulties via re-enablement and skills development activities, including crisis prevention.
-To provide training and group work, offering a range of appropriate groups, e.g. nutrition training, assertiveness skills, confidence building, mindfulness, stress management (following appropriate training).
-Support tenants to develop and sustain support networks within their community, including to access specialist support services where needed.
-Helping them maintain and develop their skill base, (re)gain general IT skills, including providing particular support with CV writing, online applications, shopping online etc.
-Support tenants to connect with others who have experienced emotional challenges.
-Help tenants identify what they can contribute to PBHA and the wider community support them to be more active members of their community, with a particular focus on volunteering and peer support
-To offer support and encouragement to tenants to participate and get involved in the running of PBHA.
-Collaborate with other PBHA services including those in Adult Learning, Employability and Enterprises to support tenants to access wider PBHA support programmes or placement programmes, especially during initial stages.

b. Safeguarding and Support
-Under the guidance of Recovery Coaches, ensure that tenant move on plans are developed at the outset of their placement and that progress is reviewed on a regular basis. Provide guidance on re-housing options.
-Ensure that individual support plans and assessments are evaluated, reviewed with tenants on a regular basis and in response to changes in circumstances. Ensure that both needs and assets are identified through the assessment and review process, ensuring that any problems are addressed at an early stage and that necessary measures are put in place to prevent placement failures.
-Ensure that support is focused on coaching tenants to achieve personal goals and deliver 1-1 support in a way that maximises tenants’ opportunities to practice self-management skills.
-Provide support interventions levels of intensity and frequency dependent on where on journey tenant is. Work as part of a team with support colleague and others to manage pathway.
-Create an environment of positive change in interactions with tenants, utilising opportunities to reinforce motivation.
-Ensure that challenges and problems, with clients and other stakeholders, are identified and addressed at the earliest possible stage and to ensure that the support manager is made aware of possible risks.
-To comply at all times with the Safeguarding policy and procedure.
-To create and maintain positive working links with referring agencies and those which PBHA works in partnership with in order to ensure that clients receive an effective, safe and comprehensive service that supports the development of their personal assets and addresses presenting needs. To have a holistic approach in providing comprehensive services to clients, including working with other colleagues to ensure all client needs are met.
-Where applicable, to support clients to manage a personal budget and to broker the provision of services that support the development of personal assets for clients.
-To ensure clients receive key-working on a needs basis which includes supporting clients to develop their personal assets in order to achieve wellbeing, financial capability, and manage risk. Effectively use the client database to ensure real time information informs all teams across PBHA.

-Supporting tenants with money management including:

-Assisting with income maximization using various sources.
-Providing comprehensive benefits guidance to tenants
• Assisting with making claims and the provision of information, where repeated intervention is required, including some degree of non-specialist advocacy
• Completing benefit claims and pursuing these until in payment
-Liaising with benefits agencies, local authorities, housing providers
-Train tenants on techniques to maximise and appropriately budget their income.

c. Tenancy Sustainment
-Support new tenants to move in, and for transfers of existing tenants, offering support with furniture options.
-Work closely with the Housing Team to provide an effective tenancy sustainment service.
-Support and facilitate tenants where necessary on payment methods available, upholding obligations for rent payments under their tenancy.
-Support tenants in arrears to maintain arrears agreements in order to keep their tenancy.
-Support tenants to arrange meetings with Housing Officers and offer support if required regarding any queries they may have concerning their tenancy or housing accommodation, or put in touch with appropriate advocate.
-Support tenants in dealing with complaints, neighbour disputes, nuisance and harassment, using self-management and mediation based approaches.
-Work with the housing management team to find solutions to tenancy sustainment issues.
-Plan with tenants for their move on, liaising with other PBHA departments such as the Property and Allocations teams to minimise void periods and maximise the time the properties are housing homeless people.
-Support on tenancy rights and responsibilities, re-enforcing tenure obligations at appropriate intervals.
-Monitoring the condition and cleanliness of properties and working with tenants, in a practical way, to enable them to carry out their responsibilities.
-Carry out regular building and health and safety inspections, helping tenants to report repairs.
-Take pride in PBHA’s property and assets, and encourage tenants to do so.

Take on specific responsibilities on behalf of the team
-Perform any other reasonable additional duties at the request of the line manager.
-Provide a housing reception service at the office.
-Involvement in the selection and induction of new workers and volunteers.
-Taking part in planning the team’s work and delivering the annual plan
-Ensuring that proper records are kept and information is passed to other team members as necessary. Effectively use the client database to ensure real time information informs all teams across PBHA.
-To ensure that PBHA’s computerised and manual systems are accurately updated specifically in relation to contact with tenants and service users.
-Support tenants in arrears to maintain arrears Support tenants in arrears to maintain arrears To meet required standards and contract compliance of supporting people and any other commissioning body where PBHA delivers a service.
-Participating in a rota to provide cover for our out of hours telephone service for tenants and dealing with emergencies and problems that arise. This is done from home. A mobile phone is provided. The rota is additional to the standard working week.

General responsibilities of all staff:
All staff are expected to;
-Provide cover for other members of the team where necessary.
-Work flexibly and cooperatively as part of a team and with other teams.
-Be involved in the selection and training of new staff and volunteers.
-Participate in staff training and development activities, staff supervision, appraisals and all relevant meetings.
-Ensure the observation of all of PBHA's policies and practices, including those relating to equal opportunity, confidentiality, health and safety, financial control, standing orders, recruitment, supervision, appraisals, sickness and discipline.
-Plan and organise own work with a minimum of day to day supervision
-Have specific individual responsibilities but the person appointed will be expected to use her or his initiative in organising and prioritising work, within criteria set by the line manager.

General Information
Please note that:
-Post holder must be prepared to see their duties change as the needs of the organization and its tenants change and develop.
-All spaces in PBHA are non-smoking except for specific designated areas.
-Take pride in PBHA’s property and assets, and encourage tenants to do so.
Access Information
The post is based at the Kingsland Hub site has one level and is accessible to wheelchair users.
Accountability
The post holder is accountable to the Recovery Lead.

Main Conditions of Service
This is a full time position. The post is for 37.5 hours per week, 5 days per week, Monday – Friday, 7.5 hours per day. Duties will occasionally be carried out over evenings, weekends or public holidays. Overtime is not paid but time off in lieu is given. The post holder is required to take part in the out of hours duty rota which is paid in addition to the salary.
Annual leave entitlement is 26 days per year plus normal bank holidays (pro rata for part time posts). This will rise after each completed year of service to a maximum of 30 days.
Salaries and expenses are guided, but not bound, by the Local Authority NJC scales and are revised each year. The salary for this post will be in the range of ££24, 054 - £25, 833 Grade 3.
Post holders will be eligible for membership of the organisation's contributory pension scheme.
In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).
PBHA is committed to equal opportunities and anti-discriminatory practice.
ROLE REQUIREMENTS

Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under essential requirements in the role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.
The minimum experience required for the post is:
Assessed by*
A, I • To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems. To have an understanding of the particular wellbeing needs of minority ethnic groups.
A, I
I • Good computer literacy including the ability to use Windows applications and word processing and database packages. This also includes the ability to use the internet and to draft and send e-mails.
• Experience of focusing on individuals’ strengths and of learning from mistakes.

A, I • Experience of working in an outcomes focused way

The competencies required for the post are the ability to:
Assessed by*
A,I -Can positively contribute and take initiative; good negotiation skills
A, I -To be positive, resourceful, and resilient when working in challenging environment
I -Able to constructively challenge and lead positive change- including with assumed constraints and the abilities of people with ongoing mental health needs.
I -Promotes positive risk taking and supporting people to find their own solutions to engrained challenges.
A, I-Understanding and ability to manage boundaries effectively, including awareness of limits of own competence, role and responsibilities.

A, I -Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity and are not judged.
A, I -Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity and are not judged.
I -Ability to use appreciative inquiry and positive framing and communication to support people to develop achievable goals.
A -Engage tenants, building a rapport with the individual so that he/she can recognise his/her ambitions.

A,I- Plan a strategy that supports clients to identify their move on goals, and develop plans towards achieving them in a limited period of time
A,I -Effectively support PBHA’s tenants to progress to more independent accommodation work through the acquisition of skills, confidence and supportive relationships
A,I

I-Establish productive partnerships with a range of key stakeholders, internal and external to ensure that project targets are met
-Be able to outreach to tenants’ homes, and cover an out of hours duty rota which may very occasionally require you to attend work out of hours
A,I-Organise work effectively by prioritising, planning and excellent time management
I-Meet demanding targets in a difficult climate
A,I-Be a self-starter, demonstrating initiative and a pro-active approach to meeting goals and targets
A,I-Use IT effectively to prepare reports, marketing materials etc.

It is desirable that the candidate will have:
Assessed by*
A, I-Ability to make engaging presentations in public.
A,I-An understanding of peer support and the value of lived experience.

The successful candidate will need to be committed to:
Assessed by*
A-Improving quality and raising standards of service.
A, I-Enabling participants in the project to take control of their own lives and become involved in the overall running of the project.
A-PBHA’s Diversity and Equal Opportunities policy
-Co-operative team working.

The successful candidate will
-Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.
Assessed by*
A Assessed through Application Form or CV and Supporting Statement
I Assessed through Interview
T Assessed through Assessment

TPP are proud to be working with a charity who provide advice, support and psychosocial services to children, young people and adults. They challenge discrimination and campaign for Equality: a world that truly values and respects people who look different.

This is initially a two year fixed term contract. 37 hours a week

They are seeking an innovative and experienced CYP service lead and qualified well-being practitioner to take the professional lead on developing this competency-based service and to deliver 1-1 and other well-being interventions to support the needs of young people.

The main purpose of the role is:
*To be the professional lead on establishing a nationwide Well-being Service for Children and young people (CYP) with visible difference and their families across the UK.
*To develop, evaluate and deliver the well-being service model for CYP in line with current best practice, evidence, standardised assessments and outcome measures.
*To deliver 1-1 counselling and other well-being interventions to CYP and their families who present with mild to moderate emotional distress / mental health difficulties via a range of mechanisms: telephone, face-to-face, video call and online.

They are looking for:
*A current, recognised health / social care / psychology, psychotherapy or counselling qualification (with appropriate professional registration), with at least two years' post-qualification experience in health or social care
*Experience of reviewing, establishing and evaluating a well-being service model to support the primary mental health needs of children and young people, and their families.
*Experience of providing high quality mental health interventions for children, young people and their families in an education, health or social care setting, conducting 1:1 counselling and group psychosocial support, via a variety of channels eg: F2F, phone, video call, webchat and other digital products
*Experience of autonomous management of a client case load, keeping accurate client records, recording clinical outcomes and reporting against KPI's
*Knowledge and experience of using short-term approaches such as Cognitive Behavioural Therapy, Acceptance and Commitment Therapy and related techniques.

If you would like to find out more about this opportunity please get it touch ASAP. If you would like to apply we require a full CV and covering letter to demonstrate how you meet the person specification and job requirements.

YMCA DOWNSLINK GROUP
 
Wellbeing Play Therapist
Brighton & Hove
Fixed Term Contract (Maternity Cover)
18 Hours per week
£30,335 per annum (pro-rata)
£14,757 per annum (actual)

The Children & Young People’s Brighton and Hove Wellbeing Service is an innovative service, delivery primary care mental health interventions to children and young people aged 4-25. The service is a collaboration between YMCA DownsLink Group, Sussex Partnership Foundation Trust, Here and Mind in Brighton & Hove.

We are seeking an experienced and dynamic Play Therapist to deliver both assessment and treatment sessions to children and young people aged 4-25.

Applicants must be qualified Play Therapists (MA/MSc level), experienced in working with children and young people, be more than 2 years post qualified, and BAPT / PTUK registered.

For more details of the Brighton & Hove Wellbeing Service, please visit the website.

The position comes with excellent benefits, including 27 days annual leave per annum (plus bank holidays), a company sick pay scheme, a life assurance policy of 2x your annual salary, a health and wellbeing cash plan, and a cycle to work scheme. Please download a job pack for more information about other benefits offered.

Please note that the hours are 18 hours per week until 31/08/2020 and will reduce to 11.5 hours per week from 01/09/2020.

If you are an applicant interested in this post and would like an informal discussion having read the job pack, please have a look at our vacancy on our website. We will not respond to agencies. 

YMCA DownsLink Group welcomes applications from all sections of the community. We value diversity and promote inclusion, which we demonstrate through our activities, as well as in our policies and working practices. Reinforced by our culture and values, we seek to create an inspiring and inclusive place to work.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns.

Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). 

Closing date for applications: Monday 20th April 2020 at 9am

Interview date: Thursday 23rd April 2020

Please note that we do not accept CVs.
To apply, please download an Application Pack and an Application Form from YMCA DownsLink Group.

About the role

The Tutor Coordinator plays a key part within our core team, working alongside the Head of Recovery College, College Coordinator, and Administrator, to support the smooth running of the College. Central to this role is working closely with our pool of paid and volunteer tutors to support them in the co-production and co-delivery of a broad range of recovery-focused courses. There are real opportunities to shape this flagship project in response to the community, and to utilise your knowledge and skills to influence the future development of the College.

More specifically, the job entails:

• To hold responsibility for the recruitment, training and support of paid and volunteer college tutors, with support from the Head of College
• To oversee and drive the development of new courses; to support and provide guidance to tutors in order to supervise the co-production and co-facilitation of courses and workshops, bearing in mind needs within the local community
• To offer regular group supervision to tutors, and facilitate tutor meetings and team building
• To contribute to team initiatives to engage and involve stakeholders (service users, carers, volunteers, and professionals) in the Recovery College through meetings, events and communications
• To maintain professional relationships with tutors and students, respecting their views, autonomy and culture
• To work closely with the Recovery College Coordinator, provide any information or support required, including for course timetabling, prospectus, booking of tutors and venues
• To work closely with the college Quality Assurance Panel in undertaking the course approval process
• As part of the Recovery College Team, share responsibility for the storage, management and use of data relating to the Recovery College
• Carry out any administrative duties that are required to ensure the smooth and effective running of the Recovery College, including but not limited to processing tutor expenses and time sheets
• To ensure the college adheres to the core principles of adult learning in all courses, and maintains a peer support approach
• To promote the ethos of recovery, co-production and co-delivery for all courses, presentations and workshops
• To model the principles and practices of the Recovery College in all aspects of the work and throughout the partnership
• To work flexibly, including some evenings and weekends, covering colleagues’ absence, and occasionally standing in for tutors on course delivery.

Person Specification

We’re looking for someone who is skilled and experienced in managing volunteers and/or staff. An ability to think creatively and work within limited resources is a real asset, particularly in providing team support and in training design and delivery. An understanding of the mental health sector, paired with a real belief in and commitment to recovery is important, as we’re dedicated to providing empathic and strengths-based support to a student group that faces much adversity. Our ideal candidate will relish the opportunity to work in a unique and evolving project where their work can make a real impact.

Essential Requirements

• Experience of supervising or managing staff or volunteers
• Experience of designing and delivering or facilitating training in an educational or recovery based setting
• An understanding of the principles of recovery from mental illness and the barriers that people with mental health problems may face when attempting to access education
• Experience of public speaking and delivering presentations
• Excellent listening skills and communication skills (both written and verbal) with clear evidence of ability
• Ability to motivate and inspire others and translate learning into effective and committed practice
• Excellent time management skills with an ability to manage competing priorities and demands
• Awareness of and commitment to all aspects of anti-discriminatory practice
• Willingness to undertake professional qualifications if required
• Proficient in the use of IT including Microsoft Office

Desirable Requirements

• Hold a recognised education or training qualification
• Professional mental health qualification or experience of working in a mental health setting
• Experience of representing an organisation to a range of external audiences
• Knowledge of Peer Support and co-production in mental health and ability to apply this throughout your work
• Experience or understanding of mental health issues

Other Information

• Any offer of employment is subject to a satisfactory Disclosure and Barring Service.
• This post will be on a 4 weeks notice period.
• Willing to undertake evening and weekend work when required
• Willing to undertake regular travel within the county and occasionally elsewhere in the UK
• There is a probation period of six months for new employees, during which time your employment will be monitored. Your employment will be subject to you completing your probationary period to the satisfaction of RESTORE.

This job description may change over time, subject to discussion with the post holder, and in line with the expectation of funders and the strategy for the organisation agreed by the Board of Trustees.

About Restore and The Recovery College
 

Restore is a respected and established mental health charity, set in the heart of a vibrant and diverse county. Restore is part of the Oxfordshire Mental Health Partnership, a partnership that formally brings together six local mental health organisations: Oxford Health Foundation NHS Trust, Connections Support, Elmore Community Services, Oxfordshire MIND, Response and Restore. The partnership is committed to better integrating services across the county in order to make it easier for people to get the best mental health support possible.

The Oxfordshire Recovery College was established by these 6 partners (with Restore being the lead partner) in 2015 and has been growing and thriving ever since. We offer a range of courses and workshops about mental health and wellbeing for adults across Oxfordshire. Our courses range in theme from understanding diagnoses, such as depression or psychosis, to using creative writing or art in recovery. Our courses are attended by service users, their family, friends or carers, and mental health professionals, with everyone learning together. We believe that an educational approach to recovery from mental health issues gives  our students  hope, a sense of control and the opportunity to better manage their own mental health. All of our courses are co-produced and co-delivered, drawing on both professional expertise and lived experience in equal measure.

Our co-produced mission statement is: Through learning together, we support each other to grow in hope and confidence and develop skills to better manage our own mental health.

Why work for us?

As an employee of Restore, you can expect a range of fantastic benefits and opportunities to both support you and enable you to develop both personally and professionally. These include:

• An Employee Assistance Programme (EAP) which can provide short term counselling, and up to six sessions of relevant physical therapy.
• An individual training budget which, in agreement with your line manager, you can allocate to relevant training and development opportunities, from both within the partnership, and externally.
• A great pension scheme that provides 3% matched to your own contributions.
• A travel loan to buy any bus or train season tickets in advance
• An eye care scheme which contributes funds towards spectacles for DSE use
• Access to our Cycle to Work Scheme which enables you to save up to 47% off the retail price of bikes and accessories.
• 33 days annual leave, inclusive of bank holidays (pro rata), and the option to take an unpaid sabbatical after 5 years of service with us.

Equinox Care provides support, care and recovery services to people who have a range of complex needs such as substance misuse and mental health issues.

We operate across the South East of England, providing a range of different services that concentrate on assisting our service users to re-engage with the communities around them and to find effective strategies for dealing with the challenges facing them in their lives. These services include detoxification services, supported housing, outreach and street engagement.

We are currently seeking a Personal Health and Wellbeing Practioner to work within our Brent Equinox Services to provide a responsive and enabling service for people with complex needs in line with agreed Personal Care plans, by offerring practical based support for people with substance misuse issues and mental health.

Main responsibilities will include:

• The development of Personal Care Plans, Recovery stars and Risk Assessments 
• Monitor any changes in behaviour and use appropriate interventions and support
• Planning and participating in meaningful activities with Service Users to promote their health and wellbeing, positive engagement levels and helping them to live happier, healthier lives. 
• Deliver group work, psychological and mental health/ substance misuse interventions
• Provide person centred practical and emotional support, and practical therapeutic interventions for service users. 
• implement the service’s policies and procedures in order to deliver the overall operational programme. Perform and/or assist services users to perform basic personal care tasks as outlined in the service users personal care plan and recovery star, ensuring that they are supported to self direct the care and support offered
• Practitioners will encourage service users to make choices about their care and support and ensure that these are communicated to care coordinators, care managers and others involved in the care of the service users.

​What we are looking for in the successful candidate:

• Experience of providing responsive personal care and support to individuals with complex needs
• Experience of monitoring/supporting service users taking medication
• Experience of progressive service user provision both in substance misuse and mental health. 
• Experience of promoting diversity, dignity and equality.
• Experience of providing responsive personal care and support to individuals with complex needs 
• Experience of monitoring/supporting service users taking medication
• Experience of progressive service user provision both in substance misuse and mental health. 
• Experience of promoting diversity, dignity and equality

Why work for us:

• Excellent core and on-going training aligned with personal development plan 
• Access to employee assistance programme
• Discount gym membership
• Routine eye tests, glasses and contact lenses 
• Dental treatment via NHS or Private 
• Physiotherapy, Indian Head Massage and a range of other therapies 
• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
• Life Assurance

We are seeking passionate, caring, understanding applicants that can work in a challenging but rewarding environment. If you feel you have the right skills and necessary experience, please download and complete our Application Form and send it to the Recruitment Team. Alternatively you can visit our website for further information.

Job title: Casual Senior Care Assistant – Maurice House

Location: Kent

Directorate: Operations

Contract: Casual hours

Salary: £10.88per hour

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support
• Enjoy and thrive in working in teams and with others
• Passionate about supporting the Armed Forces community and honouring their contribution
• Come to work each day to be the best you can and to learn and develop
• An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Legion Needs You

During the COVID-19 outbreak the safety and well-being of the elderly and most vulnerable in our community, including our veteran population, is our highest priority. The Legion is in need of Senior Care Assistants to ensure we can withstand the challenges resulting from Coronavirus.

Based at Galanos House in Southam, you will lead the team to ensure the smooth day to day running of the unit and to work with the team in delivering person centred care in a way that respects the dignity of the individual and promotes independence and wellbeing.

Educated to NVQ level 3 qualification in Health and Social Care equivalent, you should have previous experience of working in a Care Home with a vulnerable client group and proven experience of leading a team and running a shift. Excellent interpersonal and communication skills are essential and an enthusiasm to learn and develop within this role is required. 

Please note this role is based at our Care Home, which is located at Maurice House, Callis Court Road, Broadstairs, Kent, CT10 3AH.

 How to Apply

Anyone interested in this casual role is encouraged to apply online

Closing date for this role is: 12th April 2020.

Job title: Casual Registered Nurse – Lister House

Location: Ripon

Directorate: Operations

Contract: Casual hours

Salary: £18.36 per hour

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

The Legion Needs You

During the COVID-19 outbreak the safety and well-being of the elderly and most vulnerable in our community, including our veteran population, is our highest priority. The Legion is in need of Registered Nurses to ensure we can withstand the challenges resulting from Coronavirus.

As a Registered Nurse, based at Lister House, Ripon you will promote through the care team, a stimulating and caring environment by exhibiting high standards of professional practice, to enhance the physical, emotional, social, intellectual and spiritual needs of our residents during this crisis.

You will have demonstrable clinical experience relevant to the sector within a care home or similar environment. Awareness of Health and Safety regulations is essential. Overall, we'll provide you with our outstanding training, and all we ask from you is flexibility and a willingness to learn. If you're kind and compassionate we think you'll fit in perfectly.

We welcome applications from Nurse’s who have signed up to the COVID-19 Temporary Register.

Please note this role is based at our Care Home which is located at Lister House, Southgate, Ripon, Yorks, HG4 1PG

How to Apply

Anyone interested in any this casual role is encouraged to apply online.

Closing date for this role is: 12th April 2020.

Every year, thousands of men, women and children are trafficked to the UK.

Bakhita House is a residence owned and based within the Diocese of Westminster and set up by CARITAS Westminster as part of the Catholic Church’s response to this issue, with the aim of offering befriending, guidance, support and resettlement of women who are the victims of Human Trafficking.

We are now looking to recruit a Support Worker to primarily ensure the safety and security of guests and oversee the night security of the project. This will include day and night shifts.

She will be responsible for the support case load overseeing all aspects of guests’ housing matters and participating in the design of a life skills programme and workshops.

All post-holders must be experienced in working with victims of human trafficking and modern slavery, and thus able to handle with sensitivity all guests displaying challenging behaviour as a result of experiencing trauma.

Excellent communication, organisation and team working skills together with a commitment to the ethos and teachings of the Catholic Church would also be crucial.

Due to the nature of this work, all post-holders will be required to have a flexible approach in terms of working hours and must therefore be willing to work additional hours as required

All posts are subject to a DBS Enhanced Level Disclosure and Barred List check.

Hours of work:

35 hours per week, usually on a 4 week rolling rota, for 5 days per week (including bank holidays and weekends but excluding nights)

Salary:

£ 26,984.79 per annum

Closing date:

Friday, 10 April 2020 at noon

Interview date:

6 & 7 May 2019

Job reference:

0160-427

Please note that Bakhita House is a female only shelter. The post is therefore only available to female applicants as permitted under the Equality Act 2010.

To be considered for the role, please complete an online job application on our RCDOW website. To view full job description, please visit our RCDOW vacancies webpage. 

CVs will NOT be considered, therefore, please do not send them. Only shortlisted applicants will be contacted.

Please note that you will need to be eligible to work in the UK to apply for this position. You must provide proof of Right to Work in the UK. 

Recruiting Enhanced Support Workers to join our Young People's Service in Hounslow!

£23,200 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Hounslow Young People is Supported Accommodation Service for young people and young parents aged 16-25. The service encompasses a mix of units across 6 sites supporting 57 vulnerable young people and 19 teen parents.

The aim of the service is to empower young people to move towards independent living, supporting their successful transition from childhood; laying the foundations for healthy, ambitious, and safe adult lives with minimal ongoing support. Support is delivered in partnership with a number of stakeholders and partners in the community such as mental health services; substance misuses agencies, housing teams, police and social services.

Job Overview:

You will be able to be creatively engage young people in order to minimise risks and increase their independence. Partnership working is the heart of supporting our young people, you will be required to build and maintain relationships to coordinate the young person's support.

This role requires working on a rota pattern encompassing mix of shifts between 7:45am to 10pm including weekends.

Key Responsibilities:

- Responsible for key-working a caseload assigned by Management
- Undertake initial and continuous assessment of needs, potential risks and agree levels of support and actions to professional standards
- Co-develop a positive behaviour support plan with the individual that identifies triggers and actions required to enable positive risk taking through reduced risks
- Support customers to claim and receive eligible benefits, deal with relevant agencies to develop life skills, budgeting, financial literacy, and managing finances effectively
- Encourage tenants to pay their rent and to ensure that rent accounts are managed effectively
- Motivate individuals to prepare and cook healthy meals safely, going shopping and offering guidance on buying balanced nutritious food
- Enable customers to improve their skills to manage their day-to-day activities such a making telephone calls, dealing with correspondence, attending appointments and form filling
- Support customers to access other services including CMHT, substance misuse agencies and/or work in partnership with other agencies as part of the support planning process
- Develop and maintain links with key agencies and service providers in the local community
- Lead on an area of specialism e.g. ETE, Mental health and build partnerships and develop internal and external opportunities for service-users in this area
- Support customers to maintain activities including but not limited to education, employment, training, informal accreditation and volunteering opportunities
- Promote customers to develop social skills, positive and healthy relationships and keep safe in a variety of settings
- Engage customers to place their voice, aspirations, and interests at the heart of service delivery Promoting inclusion, equality, diversity, and community cohesion
- Positively support customers to understand their child's development in line with best practice guidance
- Adhere to Look Ahead's Policies and Procedures and undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Successful candidates will have:

- An understanding of the difficulties Young People, Care Leavers and Young Parents face and the skills to empower them to achieve their ambitions
- An awareness and understanding of the social, emotional and wellbeing needs and mental health in relation to young people and different agencies involved in their care and support
- An understanding of the challenges young parents face and the skills to enable them to pursue their aspirations while parenting effectively
- An understanding of the difficulties NEET young people face and the skills to enable them to develop a sense of responsibility and independence in the community
- An understanding of the challenges young offenders face and the skills to facilitate positive behaviour change and reintegration in the community
- An understanding of safeguarding policies and procedures

Person Specification:

- A passion to support young people to reach their potential, succeed and thrive independently given the right support with a 'can do' attitude
- A strong customer focus and commitment to putting customers' interests and voices at the heart of all aspects of provision
- Strong self-awareness and commitment to acting as a positive role model
- A commitment to non-discriminatory practice and to promoting equality and diversity
- A commitment to acting as a corporate parent in all aspects of practice where applicable
- A commitment to effective joint working with partners to meet customers needs
- A strong sense of personal accountability and the ability to critically reflect on practice to improve future approaches
- Engage in learning and development activity to increase knowledge and skills

For more information or to apply please visit our website.

We are seeking individuals who are strong, resilient, warm, motivated, and approachable with a strong value base to support service users with complex physical disabilities to live within their own tenancies.

We support service users in all aspects of their daily living, promoting choice, independence (inclusive of personal care and moving and handling tasks) inclusion in the local community and wellbeing. You must have skills and/or knowledge in re-enablement principles. Working as part of a team on a Rota basis which does include sleep in shifts, you will deliver flexible, person centered support.

What we offer…

Creative Support also offers a wide range of training courses and this will be a perfect opportunity for those who are seeking to progress in the health and social care sector as we also offer the QCF Diploma in Health and Social Care level 2, 3 and 5. As a senior practitioner and supervisor, we will support your continuous development by providing accredited courses such as person centered planning, communication approaches and many more. Although previous experience in a similar role is more advantageous, we would like to encourage the people with the right values and passion to apply and work to make a difference.

In return we offer a wide range of benefits to ensure job satisfaction. This includes:

-Flexible Hours
-Full training is provided such as QCF Diploma in Health and Social Care Level 2, 3 or 5
-Free life assurance
-Pension with company contribution
-Highly serviced employee advice line
-A range of employee discounts

Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well-established and supported local work force

Closing Date: 28 April 2020

Your own experience of managing mental health problems and recovery means that you’re good at engaging with, and supporting, others who are experiencing similar difficulties. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Peer Support Worker.

Right now, we are looking for a Peer Support Worker to join our team based in North Shields.  Day-to-day, you will encourage service users, including those hard to reach, with complex needs to engage with the Liaison and Diversion Service as well as other agencies. You will provide engagement, emotional and other support and advocacy and you may also assist in recruiting and overseeing volunteers. The role will involve supporting people to navigate through the Criminal Justice System, to access support for mental health needs as well as other vulnerabilities including substance misuse, (alcohol and drugs), homelessness, intellectual disabilities and behaviours that challenge.

To succeed, you’ll need a good understanding of the recovery and personalisation agenda and the principles and practice on which mental health services are run. Lived experience of the criminal justice system is also essential to this role. You must have a proven ability to consult, liaise and work collaboratively with a team of colleagues and a wide range of external organisations and a flexible approach to working hours. You will be well-organised and self-motivated; good problem-solving and decision-making skills are essential, as is an innate ability to cope with personal stress.

So, are you ready to take on this rewarding role that comes with some really great benefits, including a smartphone? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Support Worker

(Assessment and Referral)

Closing date:26 April 2020 at 23:59

Aim of the role: Assessment and referral of customers.

Salary:£23,690 per annum

Location: Central Croydon

Contract: Fixed term till 30 October 2020

Hours: 37.5 hours per week on a 7 day rota. Working on shifts which includes early mornings, late, evening and weekends and occasional nights.

Benefits:

As part of your employment package with us, we offer:

• a competitive salary, comprehensive training and development programme, 

• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years

• option to buy or sell annual leave up to one week’s annual leave

• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits

• occupational sick pay

• contributory group pension scheme

• free life assurance

• cycle to work scheme and season ticket loans

About the Role

Evolve Housing + Support are recruiting for an exciting, new project in Croydon called the  Somewhere Safe to Stay hub (SStS). The Hub will act as a short-term assessment and sleep space for those both at risk of immediate rough sleeping and as a response to those verified as rough sleeping in London Borough of Croydon. It will divert those at immediate risk of rough sleeping and provide “Somewhere Safe to Stay” with intensive move on support.

About You

As an Assessment and Referral Support Worker you will support people accessing the Staying Safe Hub to identify their appropriate housing options, and to access this quickly to prevent homelessness or rough sleeping. You will carry out initial assessment and address immediate needs for people presenting at the Hub ensuring access to health care where necessary, and that basic needs are met. You will identify housing options and the most appropriate pathway, and complete the necessary referral forms, housing applications, benefits forms or other processes in order to effect resettlement. You will act as the link between the people we work with and a range of local authority, community and voluntary sector providers.

A+R Support Workers will spend much of their time based at the Hub, however you will be expected to travel between sites for training and within the local community to support the people we work with. We recognise that working with people who are disengaged and vulnerable can be very stressful. On top of one to one meetings with your line manager, we offer access to an employee assistance programme and regular facilitated reflective practice sessions.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.  Our aim is to help children, young people and adults who are homeless or at risk of homelessness to become independent and resilient.  We believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.

Support Worker

Assessment and Referral

Role Profile

Job title:

Support worker

Department:

Operations

Reports to:

Team Manager or Team Leader

Location:

See advert

Hours:

37.5 hours comprising of shifts with a rolling rota.

Typical shift pattern (may be subject to some variation dependent on the needs of specific services):

5 days a weeks over 7 days rota (including weekends and nights

About Evolve

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Job description

Overall aim

You will support the people accessing the Staying Safe Hub to identify the appropriate housing option and to access this quickly to prevent homelessness or rough sleeping. You will engage with and empower them to:

• Identify immediate needs for people presenting at the Hub ensuring people access health care where necessary and have basic needs met

• Identify their housing needs and the most appropriate option/pathway

• Complete the necessary referral forms, housing applications, benefits forms or other processes in order to effect resettlement

• Support people to move to the next step in their housing pathway

  You will act as the link between the people we work with and a range of local authority and community and voluntary sector providers.

  What to expect

  A+R Support Workers will spend much of their time based at the Hub, however you will be expected to travel between sites for training and within the local community to support the people we work with.

  We recognise that working with people who are disengaged and vulnerable can be very stressful.  On top of one to one meetings with your line manager, we offer access to an employee assistance programme and regular facilitated reflective practice sessions.

  We provide training to enable you to do your work and build your capabilities.  We will set out a personal development plan with you to ensure you are supported to succeed in your role.

  Support work is challenging, exciting and at times frustrating.  You will need to be prepared to cope with inevitable conflict and setbacks.  Results are usually long term rather than immediate, so patience and perseverance are essential. Your resilience and creativity will be assets in this role.

Key responsibilities

Supporting our customers

• Taking part in a rota to provide 24/7 cover to ensure the Hub is safely staffed

• Work with customers to identify their housing needs through meaningful assessment, identifying and assessing risk to ensure they are able to stay safe.

• Create resettlement plans alongside customers by identifying the most appropriate housing pathway.

• Establish supportive and professional relationships with customers and dealing effectively with unpredictable and challenging situations in a professional and sensitive manner.

• Ensure daily actions are followed up and that ensure that resettlement plans are carried out.

• Liaise with external partners, including accessing appropriate statutory and voluntary services, following up on referrals and resettlement plan and advocating for customers.

• Ensure fair access through assessing the suitability of referrals, based on the criteria of the project.

• Encourage and support customers to raise complaints, comments and suggestions.

Health and Safety

• Ensure customers have up to date information on Health and Safety, and Fire Safety within the Hub environment.

• Ensure customers are given information on the Hub policies including substance use, smoking and visitors policy.

• Be fully aware of, and working within Health and Safety legislation.

• Carry out regular Health and Safety inspections of the Hub and surrounding grounds, taking immediate action to remedy health and safety defects and alerting the appropriate people in line with Health and Safety Policies.

• Report any maintenance issues to the appropriate people and keep a record of maintenance requests and work.

• Maintain a safe, welcoming environment at the Hub.

• Conduct locality checks and patrols and work with the other services on the site to monitor and address Health and safety issues or anti-social behaviour.

Administration

• Complete records on customer database (Salesforce) to deadlines.

• Keep timely and accurate records including customer files, monitoring information etc.

• Provide written reports and information as requested.

• Be aware of, and adhering to, all relevant financial procedures.

• Maintain personal records on the HR database.

General

• Ensure Evolve’s Equality and Diversity Policy and Code of Conduct are actively promoted and adhered to in all areas of work, and that services are accessible to all individuals.

• Work within the GDPR framework.

• Attend and fully participate in one to one meetings, annual reviews, team meetings and all training provided.

• Engage with colleagues and management to fully support the effectiveness of the team.

• Work across other locations, and attending training and meetings on other sites, as required.

This job description provides an indication of the roles and responsibilities for the post of Support Worker, but should not be construed as an exclusive list of the duties that the post holder may be asked to undertake.

All Evolve employees must also be aware of, and adhere to, all Evolve policies and procedures.

Evolve reserves the right to amend this role profile as necessary, after consultation with the post holder, to reflect changes to the role.

Person Specification

Experience and qualifications

• Experience of supporting vulnerable people to achieve resettlement, provision of housing advice or experience of rapid assessment and referral work.

Knowledge

• An understanding of the reasons why people become homeless and the needs and challenges they face

• Knowledge of safeguarding issues and how they apply in day to day work

• Knowledge of statutory and voluntary resources available to homeless people including an understanding of housing and welfare benefits

Skills and abilities

• Ability to document clear records and to evidence outcomes achieved with customers

• Ability to engage with customers to complete housing assessments and identify move on plans

• Ability to support customers to navigate swift resettlement and access a number of services

• Ability to work inclusively, as part of a team, and to give and receive support and constructive feedback and also to lone work when required

• Ability to manage time and multiple priorities effectively and take individual accountability for meeting deadlines

• A level of self-awareness in respect of personal resilience and a commitment to engaging in activities to support your own wellbeing

• Ability to communicate clearly both verbally and in writing, demonstrating a good standard of written and spoken English

• Competent in using Microsoft word, excel and inputting to database

Recruiting for a Waking Night Support Worker to join ourLearning Disabilities Service in Redbourn!

GBP 14,040 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Linden Road provides 24-hour support to two customers in Redbourn. Supported living registered care, these gentlemen have learning disabilities and Autism, requiring a high level of support and care to meet their individual needs. The service comprises of two bungalows with offices and sleep in rooms for staff, located near Redbourn village, close to Harpenden and St Albans. Waking Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
Linden Road in Redbourn (Hertfordshire) supports 2 gentlemen living in their own bungalows with everyday life skills. The service provides a 24/7 support service, with an emphasis on choice and control, enabling customers to achieve greater independence, improved quality of life and integration into the wider community.
We are looking some someone who is able to build supportive, trusting relationships with customers and create a positive atmosphere. You need to be able to provide a flexible, personalised and responsive support service that is tailored to each customer's abilities and aspirations.

Key Responsibilities:

- Building a supportive, trusting relationship with the customer and creating a positive atmosphere;
- Supporting the customer in their preferred night time routine, including personal care and promoting good sleep hygiene;
- Supporting the customer to undertake activities in line with their preferences;
- Ensuring the customer's safety and wellbeing at night, providing emotional and practical support and reassurance as needed;
- Using positive behavioural support and Autism-specific approaches to manage any distress during night time hours;
- Working proactively with other members of the team to meet the needs of the customer and handle administrative responsibilities;
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals;
- Ensuring ongoing assessment and management of risks associated with the customer within an attitude of 'positive risk taking';
- Ensuring appropriate handovers between shifts and documenting night time activity, including any incidents;
- Working in line with Look Ahead's lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues;
- Adhering to all other Look Ahead policies and procedures;
- Engaging in learning and development activity to increase knowledge and skills
- Ad-hoc domestic / cleaning duties;
- Working as part of a team with Look Ahead colleagues, the customer's family and external professionals;
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Excellent verbal and written communication skills
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Sensitive to communication needs of service users, especially those with autism and learning difficulties.
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
- Experience working in learning disabilities.

Desirable:

- Driving Licence

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.