The Head of Skills Information and Skills Services helps people with sight loss to live the life they choose by leading the delivery of regional adult, children and young people’s services to support people with sight loss and their families within the South West & Wales region. This is an office-based role from either Southampton, Reading, Bristol, Exeter, or Cardiff with travel required across the South West & Wales region.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• Management qualification or equivalent relevant experience.
• Six sigma and/or knowledge of continuous improvement methodology.
• Proven track record in leading and performance managing a multi-skilled / multidisciplinary team of staff working with vulnerable adults and children and young people, to achieve results balancing local needs against national priorities.
• Experience of developing and delivering a range of people centred services to external customers.
• Experience of working in the third sector.
• Experience of introducing major new initiatives/services which affect organisational change.
• Working with local government on campaigns, improvement of services.  Proven experience of budget management.
• An understanding of customer relations and meeting the needs of a variety of customers.
• An understanding of the principles required for effective financial management.

Desirable

• Experience of managing and working with services for blind or partially sighted people.
• A lived experience of sight loss.
• Qualification working Children and Young People.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

We have a very exciting opportunity for a passionate individual who has a desire to further strengthen and develop the Church’s work within the Communities of Guildford Diocese. The successful candidate will focus on 3 areas of work: providing consultancy services to parishes in the area of social transformation, leading and facilitating vision days and supporting parishes in the formation of their Church Development Plans (CDPs), and finally representing Guildford Diocese within the most strategic of statutory, voluntary, community and faith sector bodies.

We are looking for someone who has:

• Experience of Community Development – building local partnerships (with statutory bodies and others) focussed around community need.

• Good understanding of the Church of England, and experience in church-based missional social action projects
• Representational experience leading to partnerships with local/regional government
• An organised individual who can build strong and long-lasting relationships both internally and externally, from a diverse range of backgrounds and traditions

Duties of the role include:

• To be accountable for developing and overseeing the provision of tools, consultancy services, social enterprise advice and signposting to resources that support parishes in developing their community engagement in line with needs identified through the PNP.
• To tender and manage grant-funded services and partnerships where these are currently offered and advise on the establishment of Social Enterprises.
• To facilitate and support the Parish Needs Process by ensuring that parish priorities are identified and reflected in a well-documented Church Development Plans (CDPs) that clearly articulate anticipated outcomes and the needs (resources and services) to support its implementation.
• To be a source of advice and best practice to churches who work with and help vulnerable adults.

We are seeking someone who can challenge, inspire and deliver in this area of specialism, but also a colleague who shares the passion and heart to make a difference in our communities.

Please note this role requires someone who can work 1 or 2 evenings a week, and one or 2 Saturdays a month. You would receive Time Off in Lieu in these instances.

For an informal discussion about this role, please do not hesitate to contact Lydia Rees, HR Consultant - full contact details are available in the application pack attached or by clicking through to our website.

To apply

Your application should consist of a completed Application Form and Supporting Statement (no more than two sides of A4) detailing your reasons for applying, what you can bring to the post and how you meet its requirements. This should be sent by email by 5th May 2021. Full etails are in the application pack and on our website.

The Mulberry Centre (TMC) is an award-winning cancer information and support centre and an independent charity, based on the grounds of the West Middlesex University Hospital in Isleworth, West London. It has been open for over 19 years and has provided services and support to more than 15,000 people. 

We are seeking an Operations Coordinator to work closely with the Finance and Operations Manager.  We are looking for an individual who will support and coordinate the smooth running of the Centre’s operational and support services, enabling The Mulberry Centre to deliver quality services with a professional and caring focus.  You will need to be a warm and welcoming team player, be proactive and an office all-rounder supporting your colleagues.

If you are interested in the work of The Mulberry Centre and have the relevant experience to perform this significant role, we would very much like to hear from you. 

Support Coordinator

We’re looking for an innovative, passionate and professional Support Coordinator with excellent communication and organisational skills to join our Stroke Association Service in Hillingdon.

Position: Stroke Association Support Coordinator

Location: Home based, Hillingdon with regular travel across the service area

Hours: 21 hours per week

Salary: Circa £13,860 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)

Contract: This is a fixed term contract until 30 September 2021. Our services are contracted; we currently have funding for this contract until 30 September 2021 with stated intention for contract renewal.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 9 May 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

Reporting to the Stroke Association Support Manager, the Stroke Association Support Coordinator will:

• Support stroke survivors and their carers from hospital into the community.
• Provide personalised information, advice and support.
• Provide regular reviews to support people in establishing and achieving their own personal goals.
• Facilitate six-month review meetings with stroke survivors and to produce accurate six review reports
• Support stroke survivors with communication difficulties
• Recruit, train and manage a team of volunteers that will support the service.

About You

Applicants are likely to have:

• A background in a health or caring profession, ideally with experience of supporting people with disabilities and stroke.
• Excellent IT skills and a strong understanding of how to use data to improve quality.

A flexible approach to your role is essential, as is the willingness to travel. The use of a car is desirable but not essential to be able to fulfil the requirements of the role.

This role is home based, but extensive travel is required across the local area and occasionally further afield.

Appreciating much of this role will be spent travelling in Hillingdon; we offer a Make Your Week Work for You and Those We Serve benefit, which in agreement with your line manager offers the opportunity to work flexibly. If you live within the service area, travel can be claimed from your location base, if you live outside of your service area, travel will be claimed from the service boundary.

To fulfil the role, you must have the right to work in the U.K

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Case, Stroke Recovery, Charity, Carer Support, Support Service, Vulnerable Adult.

Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years.  
 
Our out of hours crisis service, Journey Recovery Hub, has been running since December 2019. The service provides support to those suffering from mental health problems, aiming to prevent escalation, reduce isolation, increase independence and self-management and improve mental health and wellbeing.
 
This is an exciting role in a newly extended service, which aspires to achieve the above aims. We are looking for highly motivated, caring individuals, who have knowledge and experience of supporting vulnerable adults to increase their independence and develop self-management strategies. 
 
The successful applicant will have an understanding and empathy for people with mental health needs and will be used to working in a team of staff and volunteers.  You will need to have clear project management skills, and be self-motivated, a good communicator and be able to prioritise and manage your time effectively.
 
You will be required to work face to face in our Kingston Hub and/or our Richmond Hub. The work will be delivered in a shift pattern over evenings and weekends including Bank Holidays. 
 
Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.
 
Successful candidates will be required to complete an enhanced DBS. 

The successful candidate will lead on supporting parish-related administration and Synodical Governance activities for the Diocese ensuring that these continue to develop in support of the “Transforming Church, Transforming Lives” vision and mission of the Diocese of Guildford, specifically Goal 10. They will also lead on the administration and operation of the parish-needs-process through the parish co-ordination team, ensuring the annual review, planning and delivery against a “one set of services” list for Church House, and lastly, they will lead on all matters relating to Parish Share, including modelling, communication and recovery, whilst actively engaging in work to deliver financially sustainable ministry in all parishes.

The full job description, person specification, further details about the diocese and information on how to apply for the role can be found in the application pack attached and on our website.

How to apply

A completed application form - attached or on our website, including a supporting statement (no more than 2 sides of A4) detailing your reasons for applying, what you bring to the post and how you meet its requirements should sent by email to the address on the bottom of our application form no later than the closing date: 30th April 2021.   

Job Title - Supervising / Senior Supervising Social Worker Fostering

Salary - Up to £36,300 pa for SSW and up to £41,019 pa for SSSW plus £750 pa Homeworking Allowance and £1,500 pa OOH Allowance + £500 pa Placements Allowance (when on rota) for all grades

Hours - 35 Hours per Week

 Contract - Fixed Term for six months initially with potential for permanent appointment

Homebased - Covering Dorset and Hampshire

TACT, the UK’s largest fostering charity and has been providing loving families for vulnerable children and young people across the country for over 25 years. Our reputation and growth rests upon our strength in providing successful placements. As a charity, we do not have shareholders who receive profits - we invest all of our surplus income into service, staff, carers, and children’s development.

Our South Coast Team currently requires a dynamic and forward thinking fostering social worker with experience of safeguarding and fostering to support placements and the ongoing growth and development of the regional fostering services across Hampshire and Dorset.

This role is homebased and fixed term for 6 months, with the possibility of becoming permanent due to development and growth locally and travel across both Dorset and Hampshire and surrounding areas will be required when it is safe to do so and this will include regular attendance at team meetings. 

As a remote working organisation, we are committed to work with our staff to enable consistent inclusion and engagement across the organisation to ensure the optimum standards of service for our carers and children.

We are interested in social workers for whom quality of service is paramount and especially those who share our commitment to working in partnership with children and their foster carers in the development of the our services. The ideal candidate for this fostering social worker role should  have post qualifying experience in family placement work or other child care settings as well as a good working knowledge of relevant legislation and child protection procedures.

Main requirements:

• Post qualifying experience in family placement work or post qualifying experience in other child care settings.
• A proven track record in working with and on behalf of children, respecting and maintaining their individuality and promoting their positive development.
• Experience of group work and/or delivery of training.
• Up to date knowledge of relevant legislation including the Fostering National Minimum Standards and Fostering regulations.
• Experience of working with/supporting looked after children and their foster carers.
• Ability to prioritise, plan and self organise efficiently.
• Capable of using electronic records systems and IT effectively, including participating in virtual meetings and webinars.

In addition to the annual salary the fostering social worker post is paid £1,500 pa OOH Allowance and £500 pa Placements Allowance once the successful candidate is particpating in the rota.

TACT offers an excellent employee benefits package including:

• 39 days leave - 31 days holiday plus 8 bank holidays
• Flexible working arrangements
• Group income protection scheme
• Death in service insurance
• Stakeholder pension scheme (salary sacrifice).
• Fantastic learning and development opportunities.

Please see the Job Information Pack and Job Description for further information.

You will need to have a BA or MA in social work to be a qualified and registered with Social Work England. An enhanced DBS clearance is also required and will be processed by TACT on your behalf.

Closing: Midnight - Thursday 29th April 2021

Interviews: Thursday 6th May 2021 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believe that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

TACT reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Welcome to Richmond Fellowship as an Employment Advisor.

Right now, one of our partners, Richmond Fellowship, is looking for an Employment Advisor to join our Surrey Employment service. We help individuals with mental health problems to find paid employment. We also support people to retain their employment when they are struggling at work due to their mental health. We also advise and support employers about mental health in the workplace. But, it’s only possible with the help of people like you.

Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements, paid or voluntary roles with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment  focused goals and  provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with partner organisations, local employers and other relevant agencies and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

As well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the North East Hampshire and Farnham CCG area and to work outside of office hours as required.

This post will cover the North East Hampshire and Farnham area but not exclusively. The postholder will need to be a car driver or have the ability to travel throughout North East Hampshire and Farnham

There is a full-time post at 37.5 hours per week available.

The salary for this post is £21,764.00 per annum with salary progression to £22,791.00 per annum, subject to the postholder meeting the eligibility and performance criteria.

Closing date:  19th April 2021 at 11:59 pm. We reserve the right to close vacancies before the specified closing date, should a sufficient number of applications be received.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this will be considered for an interview.

So, are you ready to take on this rewarding role that comes with some really great benefits?  Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Recruiting a Support Worker to join our Mental Health service based in Richmond!

GBP 22,360 per annum, 37.5 hours per week, 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Richmond Mental Health Accommodation Pathway supports people with complex and varying mental health illnesses living in the Borough of Richmond. We are currently recruiting for a Support worker to be based in the High Support Service in Teddington, part of the Richmond MHAP group of services. There are currently 12 customers living with a range of mental health conditions and complex conditions such as drug and alcohol misuse. Day to day duties include, but not limited to: developing and support customers to achieve recovery goals and reduce risks, support with medication, developing group activities, supporting with appointments, getting people ready to live on their own in the community.

Job Overview:

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload assigned by the Senior Support Worker/Team Leader/ Contract Manager. Creatively working to engage with customers.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Building supportive, trusting relationships with customers.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team and policies
- Undertake housing management duties in line with relevant HM contract.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
Engaging in learning and development activity to increase knowledge and skills

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Recruiting for a Support Worker to join our Young People and Care Leavers in Berkshire!

GBP 19,845 working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more

Rainforest Walk in Bracknell supports 20 young people with a variety of support needs including mental health needs, substance misuse needs, offending histories and vulnerability. The service's customers are aged between 16 and 25 and receive support for up to two years. Referrals come via the Young Persons Resource Panel.

Job Overview:

Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community.

Key Responsibilities:

- Build supportive, trusting relationships with tenants
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting tenants on your case load to set personalised goals in the form of Support Plans
- Conducting regular key work sessions with tenants on your case load that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing risk assessments are carried out and those risks are managed appropriately
- Providing support with tenancy sustainment including budgeting, benefits, daily living activities and emotional support. This may include practical assistance where skills are not yet developed
- Working in a multi-professional way to ensure holistic support package for tenants
- Establishing links with local statutory and voluntary organisations
- Supporting tenants to ensure they are in receipt of all the benefits they are entitled to
- Supporting tenants to manage their rent account, ensuring they have all the information needed to pay their rent
- Supporting tenants to set up utilities and pay their bills on time
- Ensuring Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction or all Bank Support Worker and agency staff
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

Recruiting for a Support Worker to join our Young People and Care Leavers in Berkshire!

GBP 11,907 working 24 hours per week, plus 25 days Annual Leave (Pro-Rata), Pension schemes, Staff discounts, healthcare and more. This is a 9 month Fixed Term Contract.

Rainforest Walk in Bracknell supports 20 young people with a variety of support needs including mental health needs, substance misuse needs, offending histories and vulnerability. The service's customers are aged between 16 and 25 and receive support for up to two years. Referrals come via the Young Persons Resource Panel.

Job Overview:

Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community.

Key Responsibilities:

- Build supportive, trusting relationships with tenants
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting tenants on your case load to set personalised goals in the form of Support Plans
- Conducting regular key work sessions with tenants on your case load that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing risk assessments are carried out and those risks are managed appropriately
- Providing support with tenancy sustainment including budgeting, benefits, daily living activities and emotional support. This may include practical assistance where skills are not yet developed
- Working in a multi-professional way to ensure holistic support package for tenants
- Establishing links with local statutory and voluntary organisations
- Supporting tenants to ensure they are in receipt of all the benefits they are entitled to
- Supporting tenants to manage their rent account, ensuring they have all the information needed to pay their rent
- Supporting tenants to set up utilities and pay their bills on time
- Ensuring Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction or all Bank Support Worker and agency staff
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Flexible
- Open to feedback and self development
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.

We are delighted to be working with a charity, which supports homeless people and those facing housing crisis, helping to rebuild their lives, offering advice shelter, food and lasting solutions.

Since the first national lockdown in 2020, the charity has been working with Kingston Council to accommodate rough sleepers in emergency hotel accommodation. In October 2020, Kingston Council secured a number of properties in the borough for those accommodated in hotels to move into. The charity is commissioned to provide ongoing support to the individuals in these properties to try to ensure no one returns to the streets after the pandemic.

RESIDENT SUPPORT WORKER

Hours: 36 hours a week, full time from Monday to Friday.

Duration: Full fixed term contract starting April 2021 to the end of June 2021 (probable extension to March 2022 depending on funding)

Location: Various temporary accommodation locations and main office in Kingston borough.

Salary: £27,701 pro rata

We are looking for an enthusiastic, confident person to join the Resident Support Team. The Resident Support Worker will provide high quality support, delivered in a strength based, person centred way. You will help individuals to identify their goals, interests and ambitions. You will complete and regularly review support plans with each person on your caseload, focussing on what the charity can do to help them achieve their goals.

Reporting to the Resident Support Coordinator, you will need to be efficient, well organised, flexible and able to respond quickly to unexpected developments.

Essential Requirements

• Experience of working or volunteering with rough sleepers and/or vulnerable people
• An understanding of the causes of homelessness and the pathways out of homelessness
• An understanding of mental health and addiction issues
• Ability to deal appropriately with challenging behaviour
• Strong organisational skills
• Excellent networking, interpersonal and communication skills
• Ability to maintain clear and accurate records with competent IT skills
• Flexibility to respond to a changing environment
• An understanding of and commitment to confidentiality and professional boundaries
• An understanding of COVID-19 "stay safe" regulations
• Possess a demonstrable commitment to Equal Opportunities

Please note we are looking to move quickly with this opportunity so please apply by sending a tailored CV in Word format ASAP to avoid disappointment.

Appointment to this position is subject to a satisfactory enhanced disclosure via the Criminal Records Bureau and satisfactory references.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an IAPT Employment Adviser.

Right now, one of our partners, Richmond Fellowship, is looking for an Employment Adviser to join their Surrey Employment Service in IAPT. We help individuals with mental health problems to find paid employment, or unpaid voluntary work. We also assist employers and employees to successfully resolve mental health problems in the workplace. But, it’s only possible with the help of people like you.

This role is part of an employment advice service, working closely with clinicians working to provide psychological therapies to people with common mental health problems through the NHS IAPT service. The post holders will support service users with common mental health problems to gain, return to or retain employment. The role will involve working directly with Jobcentre Plus, employers, trade unions and employment agencies to keep people in employment and secure employment opportunities.

Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements, paid or voluntary roles with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment  focused goals and  provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with partner organisations, local employers and other relevant agencies and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

As well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and be required to travel in the relevant Surrey area and to work outside of office hours as required.

This role can either be based at our Chertsey or Leatherhead office. The successful candidate will be a car driver or be able to travel independently across a large geographical area.

The salary for this post is £21,764.00 per annum. Subsequent salary progression up to a maximum of £22,791 will apply to this post, subject to the postholder meeting the eligibility and performance criteria.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification,  will be considered for an interview.

Closing date: 19th April 2021  at 11:59pm however we do reserve the right to close the vacancy early in the instance that a sufficient number of applications are received.

So, are you ready to take on this rewarding role that comes with some really great benefits?  Apply now via our website.

Our Intensive support service is working to support clients with complex and multiple needs and part of a homless pathway,who have moved into their own property or those who could be at risk of becoming homeless again.You will be part of a team of community-based resettlement support workers who will work across the borough supporting clients with moving into independent living and setting up a home to successfully resettle from their homeless situation and to maintain their tenancy.

MAIN DUTIES & RESPONSIBILITIES

• To hold a caseload of clients with complexed and multiple and who have been homeless or at risk of becoming homeless.
• Support clients to build on living skills and to support them in claim benefits, budgeting skills.
• Support service users to successfully resettle from their homeless situation and to maintain their tenancy.
• Support service users to improve their physical and mental health.
• Support service users to engage with legitimate economic activity or to gain voluntary work experience.
• Set realistic, achievable individual plans with clients with appropriate supported steps towards their goals.
• Introduce clients to and support them to access appropriate services both within Browns Community Services and within existing provision elsewhere to unlock specific barriers to progression.
• Attending court and other appointments with clients, keeping links with clients if they go into prison.
• Developing productive relationships with partner organisations to improve service outcomes.
• To monitor client progress on our Outcome Star database
• Maintain accurate service user records and files, preparing electronic and paper reports as required.
• Build strong networks with local organisations and represent Browns at meetings and events to promote the service.
• To support project manager in produce monthly and quarterly reports as and when required.
• The ability to demonstrate initiative, enthusiasm, flexibility and be able to use own initiative.