Recovery Worker (Enablement Services)
Full Time – shift patterns will include some evening and weekend work
£19,074 - £19,909 per annum, dependent on qualification
Based: Solihull

About us

Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.

Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.  Working in partnership with Solihull Metropolitan Borough Council, our new service, Mental Health Community Enablement Services, will provide early intervention for people living with co-existing Mental Health needs and Autism to support people to be as independent as possible.  This is an exciting and innovative new service and is one of the first to be delivered in England and therefore having the right staff who are enthusiastic, motivated and experienced in place is crucial.

About the role

As a Recovery Worker you will be required to provide a high quality, recovery focused service to our clients who have a range of mental health and autistic traits as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion.

With experience of working within a community based, mental health setting, you should be able to inspire, engage and motivate people.  With the proven ability to identify barriers, understand need and support people to achieve their goals the role will include one to one engagement, facilitating activities within the service and community, administrative tasks, sign posting and engaging people in other provision.

You will work alongside Peer Support Workers (PSW) and professionals to achieve the best person centered care, promote independence and achieve personal outcomes. Either through joint working with other services to support them to make reasonable adjustments or PSW so service users can learn and practice skills.

About you

You will have experience of working with Mental Health and will be able to inspire and engage people and have the ability to identify barriers and understand client needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision.

You will have an understanding of working with people with a variety of complex needs including mental health, learning, physical and substance misuse would be an advantage for this post. Your knowledge of working within a community based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role. Due to the nature of the post, a full driving licence and access to transport will be essential

It is essential that you hold an NVQ Health and Social Care level 2 or level 3 and be willing to develop further as the role requires.

What we offer

You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.

MHM offers 25 days annual leave per annum, plus statutory holidays, and a 5% contributory pension scheme.

At MHM not only can you expect a competitive salary, generous annual leave, and pension entitlement, you can also expect to be supported in your ongoing personal and professional development, with support to achieve the L3 Health and Social Care qualification. In addition, you will work with people who are passionate about supporting individuals in their day to day lives.

Closing date: 13th February 2022

The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.

All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.

MHM is an Equal Opportunities Employer. 

Recovery Worker (Drop-In)
Part Time (19 hours per week) – willing to consider various hours
Service opening; 10:00 to 18:30 weekdays, 17:00 to 20:00 weekends
£19,074 - £19,909 per annum, pro rata (dependent on level of qualification)
Based: West Midlands (Solihull, Shirley, Chelmsley Wood)

About us

Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.

Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.  Working in partnership with Solihull Metropolitan Borough Council, our new service, a Mental Health Open Access (drop-in), will provide prevention and early intervention for people living with mental ill health, to prevent escalation into longer term difficulties.  This is an exciting opportunity to work with our communities at time when they need support, therefore having the right team in place is therefore critical to the success of it.

About the role

As a Recovery Worker you will be required to provide a high quality, recovery focused service to our clients who have a range of mental health and autistic traits as well as other support needs including learning disabilities, physical health issues and substance misuse, whilst promoting independence and social inclusion.

With experience of working within a community based, mental health setting, you should be able to inspire, engage and motivate people.  With the proven ability to identify barriers, understand need and support people to achieve their goals the role will include one to one engagement, facilitating activities within the service and community, administrative tasks, sign posting and engaging people in other provision.

You will work alongside Peer Support Workers (PSW) and Clinicians to achieve the best person-centered care with the patient for their recovery, whether that be joint working with other services to support them to make reasonable adjustments or PSW so patients can learn and practice skills.

About you

You will have experience of working with Mental Health and will be able to inspire and engage people and have the ability to identify barriers and understand client needs, while possessing excellent motivational skills. This will include one to one engagement and facilitating group-based activities, sign posting and engaging people in mainstream provision.

You will have an understanding of working with people with a variety of complex needs including mental health, learning, physical and substance misuse would be an advantage for this post. Your knowledge of working within a community based service is essential and will have equipped you with the relevant communication and interpersonal skills required for the role. Due to the nature of the post, a full driving license and access to transport will be essential.

It is essential that you hold an NVQ Health and Social Care level 2 or level 3 and be willing to develop further as the role requires.

What we offer

You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.

MHM offers 25 days annual leave per annum, plus statutory holidays and a 5% contributory pension scheme.

At MHM not only can you expect a competitive salary, generous annual leave and pension entitlement, you can also expect to be supported in your ongoing personal and professional development, with support to achieve the L3 Health and Social Care qualification. In addition, you will work with people who are passionate about supporting individuals in their day to day lives

Closing date: 13th February 2022

The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.

All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.

MHM is an Equal Opportunities Employer. 

Home based in Leeds (serving mainly wider West Yorkshire areas) 

Plus frequent local and regional travel, occasional UK-wide travel and overnight stays. 

Anne Frank Workers are the front-line delivery posts for all the education programmes of the Anne Frank Trust UK, leading our workshops, training our peer educators and mentoring our ambassadors in schools and communities across the country.   This is a varied, exciting and demanding role for highly organised professionals with a deeply held commitment to equality and the skills to engage 10 to 15-year-olds in a structured, creative journey of learning and empowerment.  If appointed, you will joining a dedicated team of people who are inspired by Anne Frank, passionate about young people and committed to empowering them to challenge prejudice.

APPLICATION PROCESS

Written application:

• Factual CV (1 or 2 pages).
• Supporting statement saying why you would like the job and how you meet each of the points on the person specification below (up to 4 pages).

Closing date: Monday 14th February 2022 at 5pm

Tasks and Responsibilities

1. To be outcome-focused and highly organised in planning and carrying out a varied portfolio of educational work, aimed at empowering young people (usually aged 10 to 15) with the knowledge, skills and commitment to challenge all forms of prejudice and discrimination.
2. To be pro-active, methodical and determined in booking Anne Frank Trust programmes into schools and community settings, and to maintain close working links with key schools and partner organisations.
3. To lead inspirational classes and workshops in schools, in community venues and online – teaching about Anne Frank, the Holocaust and all forms of prejudice today; challenging stereotypes; building anti-discriminatory values; and developing skills in recognising and responding to prejudice.
4. To train young people as peer educators so that they share their knowledge and values with their schools and communities, e.g. as guides to Anne Frank exhibitions or by running activities based on Anne Frank’s Diary.
5. To train small groups of peer educators as Anne Frank Ambassadors, drawing on their personal views and experiences of prejudice to produce creative responses to Anne Frank, and empowering them to disseminate their anti-prejudice messages as effectively as possible.
6. To provide mentoring to a caseload of Anne Frank Ambassadors, usually out of school hours, supporting them through a journey of learning and empowerment from induction to alumni support when they turn 16.
7. To be imaginative, collaborative and practical in organising and supporting events and projects with Anne Frank Ambassadors and their communities, including local Anne Frank exhibitions, regional multi-school training days, and an annual national conference.
8. To plan, deliver and monitor all work to meet the targets set by the Trust’s funders and operational plans, and to implement the Trust’s curriculum, quality standards, values and policies.
9. To achieve excellent practice in working with young people, notably by focusing on ambitious but realistic learning objectives, by maintaining a balance of warm engagement and clear boundaries, by identifying any safeguarding or welfare needs, and by making appropriate referrals to other agencies.
10. In all aspects of the role to give a high priority to equality and diversity, notably in the reach, content and impact of educational activities.
11. To keep thorough records of all activity on the Trust’s databases, and to be proficient in gathering data for evaluation, e.g. by encouraging young people to complete questionnaires
12. To use manual handling skills when necessary, e.g. to carry, set up and dismantle educational exhibitions made of pop-up banners.
13. To assist occasionally with fundraising, e.g. by contributing ideas to grant applications or by supporting young people to speak at donor events.
14. To undertake a continuous process of professional development and self-reflection, participating in training, and keeping up to date with best practice especially in education about prejudice and in youth empowerment.
15. To be managed through close two-way communication with line manager, including monthly one to one Support & Supervision sessions and an Annual Appraisal.
16. To be a collaborative team member with the Anne Frank Workers and other colleagues, participating in staff meetings and contributing to the development, cohesion, productivity and team fun of the organisation as a whole.
17. To undertake other tasks commensurate with Anne Frank Worker role, especially as led by the empowered Anne Frank Ambassadors.

Person Specification

All applications to the posts will be assessed on the following criteria:

QUALIFICATIONS

1. Educated to at least degree level, ideally with a relevant professional qualification, e.g. teaching or youth work.
2. Full driving licence.

EXPERIENCE

1. Substantial experience of running learning activities with groups of young people, including aged 10 to 15.
2. Experience of engaging with and meeting the needs of disadvantaged young people and/or those with protected characteristics under the Equality Act 2010.
3. Experience of providing pastoral or emotional support.
4. Experience of working successfully as part of a team.
5. Experience of keeping records and writing reports.

KNOWLEDGE

1. Knowledge of best practice in teaching and/or youth empowerment.
2. Familiarity with the needs and issues experienced by young people, their families and communities.
3. Sound understanding of safeguarding.
4. Understanding and ideas about how to challenge prejudice and discrimination.

SKILLS AND ABILITIES

• Highly developed organisational skills, able to meet deadlines and manage a varied workload.
• Ability to identify, initiate and sustain effective relationships with other professionals and organisations.
• Ability to use initiative and develop new projects or ways of working.
• Strong literacy, numeracy and IT skills.
• Manual handling skills, e.g. for carrying and using pop-up banners.
• Excellent presentation skills – able to present clearly and inspire an audience.
• Excellent interpersonal skills that demonstrate a balance of warmth and boundaries.

VALUES AND PERSONAL QUALITIES

1. Enthusiasm for Anne Frank and the work of the Trust, including a commitment to the Trust’s strategic direction to greater youth empowerment and creativity.
2. A deeply held belief in equality and diversity.
3. Passionate commitment to the wellbeing and empowerment of young people.
4. Creativity, energy, a can-do attitude to solving problems, with a willingness to learn.
5. Willingness to travel regionally and across the UK, and to work evenings and weekends when required.

OTHER REQUIREMENTS

• Access to a car
• Enhanced DBS check on appointment
• If working from home, an appropriate working space

EQUALITIES COMMITMENT

At the Anne Frank Trust UK we are strongly committed to equality of opportunity in recruitment and employment. We aim for a diverse workforce and inclusive work practices. As an anti-prejudice education charity, we positively value the insights of staff who have lived experience of prejudice or discrimination.

If you would need adjustments or specific support to carry out any of the tasks or responsibilities in the job description – e.g. because of disability or a characteristic protected under the Equality Act 2010 – you are welcome to state this during the recruitment process. We will see this as a positive request and can then let you know how we will respond.

If you believe that you may be unfairly disadvantaged in meeting any of the points of the person specification or if you need any specific help during the recruitment process – e.g., again, because of disability or a characteristic protected under the Equality Act 2010 – you are welcome to state this in your application.  We will see this as a positive request and can then let you know how we will take it into account or what support we can offer.

Team Manager 
37.5 hours per week – occasional evenings and weekends
£26,632 per annum 
Based: Solihull Metropolitan Borough Council

About us

Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.

Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.  Working in partnership with Solihull Metropolitan Borough Council, we are delivering two new services;

• Mental Health Open Access (drop-in) which will provide prevention and early intervention for people living with mental ill health, to prevent escalation into longer term difficulties.
• Mental Health Enablement Service which supports clients with their daily living skills and helping them thrive in the community

This is an exciting opportunity to work with our communities at time when they need support, therefore having the right team in place is therefore critical to the success of it. This role is critical to the success of both services, and, alongside our Area Manager, will be responsible for leading a team of Recovery Workers, Peer Support Workers and Volunteers.

About the role

You and your team will deliver a range of recovery-focused interventions to maximise individual and community assets to promote social inclusion, recovery, wellbeing and independence.

Additionally, you will lead a team in supporting individuals who require assistance to access services, employment and education in line with service level agreements. Your team will take a SMART/Person-Centred approach, promoting practical, social and health outcomes.

We are looking for a resilient, solution-focused individual to take on this role – with the ability to respond quickly and adapt your approach accordingly.

You will work closely with mental health workers, partners, and other agencies.

About you

We are committed to providing a great environment for our colleagues which in turn, allow for an amazing experience for our clients and service users.  As a member of our team, you will demonstrate MHM’s values at all times and be seen as a role model.

You will have experience of working within a Mental Health setting, with knowledge of Primary and Secondary Care Pathways.  You will have an understanding of the principles of the Care and Mental Health Act and an ability to prioritise caseload and hold an NVQ Level 4 in a relevant subject

This is a fast pace, ever changing role which requires tenacity and resilience.  You will be able to work independently but also be able to work as part of a team with good interpersonal skills.

What we offer

In return, MHM offers excellent training and development opportunities, flexible working (where appropriate), 25 days annual leave per annum/pro rata, plus statutory holidays and a 5% contributory pension scheme.

Closing date: 13th February 2022.

The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.

All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.

MHM is an Equal Opportunities Employer.

Peer Support Worker (Enablement Service)
Full and Part Time roles available – willing to consider various hours, shift patterns will include some evening and weekend work.
£18,637 per annum, pro rata
Based: Solihull City Centre

About us

Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.

Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to our clients and service users.  Working in partnership with Solihull Metropolitan Borough Council, our new service, Mental Health Community Enablement Services, will provide early intervention for people living with co-existing Mental Health needs and Autism to support people to be as independent as possible.  This is an exciting and innovative new service and is one of the first to be delivered in England and therefore having the right staff who are enthusiastic, motivated and experienced in place is crucial.

About the role

As a Peer Support Worker within our Enablement service, you will work to support adults with co-existing Mental Health conditions and autistic traits and/or autistic diagnosis. You will work alongside our Recovery Workers and other staff, drawing directly from your own experience of autism, mental health difficulties or caring for someone who experiences autism or mental health difficulties.

You will work with our experienced team to provide practical and emotional support, allowing you to connect with people and enabling them to build self-confidence, a sense of personal wellbeing, build their own networks and engage with their family, friends and communities. Your work will include supporting people to achieve their own recovery goals in a personalised non-judgement way.

Responsibilities will include:

• To support clients and Recovery Workers to create collaborative plans which identify the client’s goals and steps they wish to take to achieve them.
• To work alongside the client through their journey to achieve their personal goals
• To work with people in a face to face, virtual and telephone-based way to offer responsive support
• To support clients to access statutory support including psychological interventions.
• To develop and maintain a good working knowledge of community resources and partner organisations to signpost clients and to promote social inclusion.
• To encourage clients to engage positively in the wider community and to signpost to partner agencies as required.

About you

Experience or knowledge of community mental health services is essential whether through lived experience or work. You will have experience of comminating with people with autism or mental health in a supportive and beneficial way and be able to demonstrate a proactive and positive attitude. 

You will be able to demonstrate careful listening and a non-judgemental attitude working with people to understand their needs and aspirations.

You will be able to support people’s self-management (that is, the actions people can do to take care of themselves and gain control over their own lives) and be able to place the person at the heart of their own support, working alongside them to achieve their goals.

What we offer

At MHM not only can you expect a competitive salary, generous annual leave and pension entitlement, you can also expect to be supported in your ongoing personal and professional development. In addition, you will work with people who are passionate about supporting individuals in their day to day lives.

In return, MHM offers excellent training and development opportunities, 25 days annual leave per annum, plus statutory holidays and a 5% contributory pension scheme.

Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.

All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.

MHM is an Equal Opportunities Employer.  

Overall role purpose:

This role is a new and forward-thinking post. Based at the Hope Centre, the successful candidate will work (25 hours a week) directly with clients both as a Key Worker (housing and associated needs) and by creatively designing and running new projects tailored to clients’ needs. We have assessed that at any one time around a third of our clients are at the point to become more independent but need to develop skills to maintain their tenancies and reintegrate into wider society. Therefore, you will scope out and develop new projects aimed at increasing clients’ skills and abilities to prevent the ‘revolving door’ scenario by which clients could move back into homelessness. Project delivery will involve developing links with other organisations and volunteers. Although flexible, it is anticipated that there will be an equal split between working with clients as their Key Worker and on new project development work.

Main Activities:

Key Work:

Our Key Workers have their own set of clients and work as part of the wider but small team. Together the team promotes a warm and welcoming environment where clients feel valued and are encouraged to use all the Centre’s facilities.

• Comprehensive assessment of new clients, undertaking risk assessments including assessing initial and longer-term needs
• Work with clients to plan, implement and review decisions about the range of options on offer
• Provide practical and personal support to clients in an approachable, caring and person-centred way. 
• Follow up with clients by appointment or if in crisis they can drop in
• Advocate and support clients as they navigate their crisis – such as accompanying them to appointments for housing assessments
• Work holistically with clients addressing their homelessness situation, focusing on improvement in confidence and self-esteem and progress towards personal aims and ambitions and work towards achieving them.
• Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients

Project Work:

As an exciting and new initiative this role will allow the successful candidate to pioneer a brand new area of Hope4’s work. These projects could include ‘house to home’ skills such as cooking, budgeting, taking up hobbies and developing new friendships and social networks, or experts by experience groups. This role will also involve developing volunteering opportunities for the wider community within these projects. Through this we aim to support each client holistically helping them to ensure they sustain their new homes.

• Working with the Manager to develop project concepts that support and reflect clients’ identified needs
• Lead on project activities including working alongside others in the team to assess clients’ needs and suitability
• Develop a network of agencies and partners in the wider community to support project delivery
• Recruit, lead and motivate a team of volunteers to be envisioned and engaged in supporting and developing project delivery
• Monitor and evaluate project delivery and success

For more details see the Job Description/Person Specification attachment.

Still not sure? Why not find out more about Hope4 on our website, by visiting the Centre in person or by meeting the team online by appointment contacting the Centre Manager.

How to apply?

Send your CV and covering letter detailing how you meet the job criteria

Closing date for applications: Sunday 30th January 2022, 23.59

Interviews: 7th or 8th February 2022

Hope4 does not accept unsolicited CVs from external recruitment agencies nor accepts the fees associated with them.

DVPO Support Worker with Language Specialism

Hours Of Work: 37 hours per week (some out of hours work will be expected)

Salary: £24,982

Responsible To: Safety Unit Manager  

Job Purpose:

• To implement a high quality support and advocacy service to women affected by domestic violence, using a community language as appropriate, working alongside police to maximise use of Domestic Violence Protection Notices/Orders.

Duties and Responsibilities:

Development:

• To identify and develop support and safety strategies to meet the needs of women and children seeking support through BSWA’s Home Options Hub
• To work in partnership with West Midlands Police force in developing the support service around DVPN/Os.
• To work with the manager to develop and implement appropriate practice guidance, including information sharing protocols
• To set up referral pathways and build up links with potential referral agencies
• To keep abreast of issues regarding domestic violence on a national and local level, including legislative changes that impact this work.
• To participate in multi agency work as agreed with your line manager.
• To explore the development of volunteering opportunities within the Project.

Support Work:

• To carry out full needs and risk assessments and develop safety plans with women
• To develop and produce case files with action plans for each service user
• To provide referral and direct support to women applying for further civil protection orders
• To keep women informed about developments in legal proceedings as they arise.
• To support and advocate on behalf of women, where appropriate.
• To work with women in recognising  women and children’s individual needs and refer to specialist agencies where necessary
• To facilitate access for women to both statutory and community services
• To devise and implement appropriate methods of communication with women and children, in agreement with your line manager

Administration:

• To work within BSWA’s administrative and financial systems
• To ensure that clear and accurate records are kept for all service users
• To ensure that Health and Safety records are kept up to date
• To produce monthly reports with statistical information for your line manager
• To monitor and evaluate the project, via various methods including feedback from service users, evaluation and statistical information

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the services, staff, volunteers and service users by:

1. Maintaining BSWA communication records
2. Following safety procedures
3. Attending team meetings
4. Carrying out risk assessments in conjunction with your line manager.

• To attend in-house training.
• To attend support and supervision sessions with your line manager.
• To develop a professional working relationship with external agencies.
• To feedback relevant issues from external meetings/ training to the staff and management teams as appropriate.
• To promote awareness of the impact of domestic violence on women and children and BSWA services
• To provide awareness raising sessions to external agencies linked with the project.

General:

• To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation
• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation
• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
• To work within BSWA and local multi-agency child and adult safeguarding procedures.
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
• To undertake any other duties required by BSWA, which may arise and commensurate with the post

These posts are subject to a 6% pension contribution.  Women only need apply.  These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010). 

BSWA operates within Safer Recruitment good practice guidelines. Please note all successful candidates will be subject to a Disclosure & Barring Service Check before commencing their employment.

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application.

Support Worker

Birmingham 

£18,639 per annum

East Team 1 x 18.75 hours per week

South & West Teams 6 x 37.50 hours per week

Our client is a leading provider of mental health services in Birmingham and the West Midlands. 

They are looking for experienced and enthusiastic people to work in a supportive coaching capacity as key workers within their Support Services in the West of Birmingham. The service is broken down into four area teams.  As a Support Worker/Coach, you will be leading on the delivery of support for those experiencing mental health difficulties.  They have designed the support to be local, responsive and collaborative with a mixture of one to one support and group support.

You will be engaging with service users either in their own homes or in their local community to ensure that the support offered enables them to continue to enjoy stability in their accommodation.

All of their service users have aspirations and wishes and it will be your role to ensure that you support people to achieve these. This is not something they as a service expect to do alone. You will be working in a holistic way and ensuring that local organisations are a strong part of their delivery model.

Whether you are working one to one or with a group of service users your focus will be on recovery and your day is likely to be a mixture of working in this way, but also making sure that they retain close and effective links with local organisations and the local community.

You will also work alongside service users who have made the step into volunteering and Peer Mentoring and therefore you will be utilising their experience and motivation to create a service which both respects service users and encourages participation.

You will have experience in the mental health field, with experience of supporting people to be in control of their lives. You will also be able to demonstrate the ability to work with strong values and work within a recovery approach.

If you feel that you meet the requirements of this position they would like to hear from you.

If you wish to apply please provide a detailed explanation of how you feel that you meet each of the values, attributes and experience required for these positions.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Our  client's people are key to the success of the organisation and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

The closing date for applications is Sunday 30 January 2022

Interviews will be held on Tuesday 15 & Wednesday 16 February 2022 via Teams

Advice and Wellbeing HUB Worker with Language Specialism (Urdu and Punjabi)

Hours of Work: 37 hours per week (some out of hours work will be expected)

Salary: £24,982

Job Purpose: To work as part of a team to provide emotional and practical support to women and children affected by violence and abuse through drop in surgeries and a helpline service

Responsible To:  Wellbeing Hub Manager

Duties and Responsibilities

Development & Support work:

• To provide emotional and practical support to women accessing the wellbeing hub, including risk and needs assessment and safety and support planning
• To participate in a rota of helpline cover and model and promote good practice in taking helpline calls
• To support volunteers and students in delivering support services
• To participate in a rota to cover at the hub and across community venues as necessary
• To facilitate access for women to statutory, community and other BSWA services
• To comply with the recording, monitoring and evaluation procedures of the project
• To keep up to date with current legislative changes for dissemination within the staff team, and for use when working with women and children around their rights.
• To identify and make links with existing projects and community services and to develop joint services where appropriate
• To keep abreast of issues regarding violence against women on a national and local level
• To participate in multi agency work as agreed with your line manager
• To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users
• To promote awareness of the impact of domestic violence on women and children and BSWA services

Administration:

• To work within BSWA’s administrative and financial systems
• To ensure that adequate records are kept for all service users
• To ensure that Health and Safety records are kept up to date
• To produce monthly reports for your line manager

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:

1. Maintaining BSWA communication records
2. Following safety procedures
3. Attending team meetings
4. Carrying out risk assessments in conjunction with your line manager

• To attend training and conferences relevant to the post, in agreement with your line manager
• To attend support and supervision sessions with your line manager
• To develop a professional working relationship with external agencies
• Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
• To be involved in the Annual Review process

General:

• To maintain the confidentiality of the women and children using the service andin all matters relating to the organisation
• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation

• To ensure the efficient use of resources at all times

• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
• To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout.
• To participate in the development and annual appraisal of a personal individual development plan with the line manager
• To undertake any other duties required by BSWA, which may arise and commensurate with the post

These posts are subject to a 6% pension contribution.  Women only need apply.  These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010). 

BSWA operates within Safer Recruitment good practice guidelines. Please note all successful candidates will be subject to a Disclosure & Barring Service Check before commencing their employment.

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application

Harris House - Intensive Family support service for Disabled Children

Harris House service is a city wide specialist service for children with disabilities and only receives referrals from Birmingham Children 's trust as part of their assessment and support package for children with disabilities .

Direct work takes place with disabled children and young people, siblings and their parents/carers which are delivered in the home and community over a 6 to 9 month period. Families are referred as a result of a range of emotional , social and behavioural difficulties , compounded by the stress of caring for one or more disabled children e.g. challenging behaviour , anxiety, lack of self-confidence , hyperactivity , low self-esteem, poor social skills, children who have witnessed domestic violence, complex family circumstances, victims of crime, children with parents in prison etc.

Must be able to travel throughout the Locality to meet the requirements of the role.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification , Job Description and Additional Information document (if applicable) . This should be done with an understanding of the context of the service described.

Residential Support Worker

We are looking for a Residential Support Coordinator to provide effective support to the organisations Residential Rehabilitation Programme in a way that enables clients to overcome their addiction to gambling and move forward to recovery and independent living.

The Programme provides structured support, to females aged over 18 years with severe gambling history, through a 5-week residential stay.

Position: Residential Support Coordinator

Location: Birmingham for 6 months and then moving to a WV3 postcode in Wolverhampton, which will be the permanent location

Salary: £20,000 starting salary

Hours: 35 hours per week – various shifts available including weekend day-time or evening, weekdays day-time or evening or 48 and 36-hour sleep ins weekdays and weekends.

Contract: Permanent

Benefits: 28 days’ annual leave, 6% pension contribution, occupational sick pay, wellbeing programme and eye care vouchers.

About the Role

As Residential Support Coordinator, you will lead on the induction of new residents through provision of key information, ensuring initial needs and concerns are identified and met, and helping them to settle in. This will also include preparation of their room, safe storage of personal items and property checks.

Key responsibilities include:

• Liaise with a range of health, justice and social care agencies to support residents’
• Support residents with their weekly budgeting plans and accompany residents to obtain their weekly shopping needs
• Assist and provide advocacy for residents with communication issues where appropriate
• Address problems arising within the house on an individual basis or within house meetings
• Support residents to develop their living skills to plan for indoor and outdoor recreational and recovery-based activities and to accompany residents whilst they attend these activities
• Support residents to meet their wider health and social care needs
• Undertake weekly Health & Safety checks of communal areas, staff areas and resident’s rooms
• Support development of the Programme
• carry out required administration functions, including risk assessments, incident reporting, correspondence, monitoring, data capture and updating the electronic case management database, ensuring quality record keeping at all times

About You

As a Residential Support Coordinator, you will uphold the organisations values and be non-judgemental, passionate, honest, open to change and empower service users. Along with experience of working in a health and social care environment (e.g. residential, mental health or drug support services), you will have:

• A Level 3 NVQ Health & Social Care, Advice and Guidance or equivalent
• Good organisation and communication skills
• Experience of understanding of risk, incident and safeguarding processes
• The ability to handle crisis situations and work flexibly to meet needs
• An understanding of risk, incident and safeguarding processes
• Experience of supporting group work with vulnerable and challenging groups
• Computer Literacy Skills including experience of using database systems, Microsoft Office and Outlook

About the Organisation

This registered charity has nearly 50 years’ experience in providing residential support and treatment for people who are severely addicted to gambling. They provide advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services.

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in its workforce.

You may have experience in areas such as Residential Support Coordinator, Residential Rehabilitation Support Coordinator, Rehabilitation Support Coordinator, Programme Support Coordinator, Programme Officer, Residential Support Worker, Residential Support Officer, Residential Support Case Worker, Support Worker, Support Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Outreach Support Worker

We are looking for an Outreach Support Coordinator to provide effective support to the organisations Residential Rehabilitation Programme in a way that enables clients to overcome their addiction to gambling and move forward to recovery and independent living.

The Programme provides structured support, to females aged over 18 years with severe gambling history, through a 5-week residential stay.

Position: Outreach Support Coordinator

Location: Birmingham for 6 months and then moving to a WV3 postcode in Wolverhampton, which will be the permanent location

Salary: Starting at £22,000

Hours: 35 Hours per week – Monday to Friday

Contract: Permanent

Benefits: 28 days’ annual leave, 6% pension contribution, occupational sick pay, wellbeing programme and eye care vouchers.

Closing Date: 17th February 2022. Please note this role may close early if suitable candidates are received after 2 weeks.

About the Role

As Outreach Support Coordinator, you will lead on service delivery. Your key responsibilities will include:

• Promoting positive behaviours and building effective and professional relationships
• Reporting and recording activity and service user information
• Contacting clients to agree outreach support needs and supporting needs as appropriate
• Being able to remotely support attendees of the programme post treatment on a one to one basis (creatively using different technologies)
• Delivering online and text-based support groups
• Assisting clients in development of their ongoing support and recovery network
• Providing relevant therapeutic approaches to support recovery and independence
• Developing and maintaining robust caseload management
• Sending out requests for follow up outcome information at regular intervals post treatment
• Identifying, arranging and monitoring external, specialist counselling post treatment if required, and in line with budget.

About You

As an Outreach Support Coordinator, you will have a Health and Social Care, IAG qualification or equivalent and experience in the field of problem gambling/gambling addiction or other addictions.

You will have:

• Demonstrable experience of supporting emotionally vulnerable individuals
• The ability to deliver and understanding of recovery focused addiction models
• Ability to promptly identify, report, and act on risk, safeguarding or other concerns
• Ability to understand and work comfortably with different gender specific needs
• Organisation skills, including support planning with vulnerable groups
• Communication skills, to include both written and verbal reporting
• Understanding of risk, incident and safeguarding processes
• Negotiation, advocacy, advice and signposting skills
• Ability to handle crisis situations and work flexibly to meet needs
• Experience of working in a health and social care environment (e.g. residential, mental health or drug support services)
• Experience of supporting group work with vulnerable and challenging groups
• Computer Literacy Skills including experience of using database systems, Microsoft Office and Outlook

About the Organisation

This registered charity has nearly 50 years’ experience in providing residential support and treatment for people who are severely addicted to gambling. They provide advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services.

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in its workforce.

You may have experience in areas such as Residential Support Coordinator, Residential Rehabilitation Support Coordinator, Rehabilitation Support Coordinator, Programme Support Coordinator, Programme Officer, Residential Support Worker, Residential Support Officer, Residential Support Case Worker, Support Worker, Support Officer, Outreach Support Officer, Outreach Worker, Outreach Case Worker, Rehabilitation Outreach, Rehabilitation Outreach Worker, Care and Rehabilitation Outreach Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Post:  Violence Against Women Support Worker for Women with Learning Disabilities

Hours of Work: 37 hours per week (some out of hours work will be expected)

Salary: £24,982

Job Purpose: To deliver tailored, holistic support to women with learning disabilities affected by violence and abuse, including practical and emotional support to increase women’s and children’s safety and meet identified needs.

Responsible To: Service Manager 

Duties and Responsibilities

Development:

 To identify and develop support strategies and good practice to meet the specific needs of women with learning disabilities seeking support 

 To identify and make links with existing specialist projects and community services and to develop joint services where appropriate

 To share good practice around supporting women with learning disabilities who are experiencing abuse with BSWA staff and volunteers and with other relevant agencies

 To keep up to date with current legislative changes for dissemination within staff team, and for use when working with women and children around their rights.

 To keep abreast of issues regarding domestic violence on a national and local level with particular reference to those that may affect the work of the Project

 To participate in multi agency work as agreed with your line manager

 To promote awareness of the impact of domestic violence on women and children and BSWA services

Support work:

 To work with women to identify their, and their children’s, support needs and incorporate these into women’s support plans 

 To assess risk and to safety plan with women, reviewing assessments and risks regularly 

 To devise and implement appropriate methods of communication with women, in agreement with your line manager

 To provide practical support on a range of issues including housing, benefits, legal matters, and emotional support to enable women’s recovery from their experiences of abuse.

 To facilitate access to BSWA and its services and to refer and signpost into specialist statutory and community services where necessary to help meet needs 

 To encourage the development of safe and appropriate support networks within the community

 To work within the monitoring and evaluation procedures for the project including encouraging feedback from service users and producing statistical information

Development:

 To consult with women with learning disabilities to identify and develop support strategies and good practice to meet their specific needs 

 To identify and make links with existing specialist projects and community services and to develop joint approaches where appropriate

 To share good practice around supporting women with learning disabilities who are experiencing abuse with BSWA staff and volunteers and with other relevant agencies

 To keep up to date with current legislative changes for dissemination within staff team, and for use when working with women and children around their rights.

 To keep abreast of issues regarding domestic violence on a national and local level with particular reference to those that may affect the work of the Project

 To participate in multi agency work as agreed with your line manager

 To promote awareness of the impact of domestic violence on women and children and BSWA services

Administration:

 To work within BSWA’s administrative and financial systems

 To ensure that adequate records are kept for all service users and relevant monitoring data collected and recorded

 To ensure that Health and Safety records are kept up to date

 To produce monthly reports for your line manager

Communication:

 To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:

a) Maintaining BSWA communication records 

b) Following safety procedures

c) Attending team meetings

d) Carrying out risk assessments in conjunction with your line manager 

 To attend in-house training

 To attend support and supervision sessions with your line manager

 To develop a professional working relationship with external agencies 

 Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate

 To be involved in the Annual Review process

General:

 To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation

 To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation

 To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA 

 To work within BSWA’s framework for equal opportunities and anti-discriminatory practice

 To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout

 To undertake any other duties required by BSWA, which may arise and commensurate with the post

These posts are subject to a 6% pension contribution.  Women only need apply.  These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010).

BSWA operates within Safer Recruitment good practice guidelines. Please note all successful candidates will be subject to a Disclosure & Barring Service Check before commencing their employment. 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application.

Senior Practitioner - Parenting Support (Part Time & Term Time)

Location: Birmingham

Department: Early Years Support

Salary Details: £22,253 FTE per annum

Closing date: 13 Feb 2022

About KIDS

KIDS is a national charity which has been supporting disabled children, young people and their families since 1970.

We work with children, irrespective of their disability or impairment, from birth through to 25 years.  Last year we supported over 11,800 disabled children, and worked with about 60 Local Authorities across England.

We are passionate, caring and trusted and our vision is a world in which all disabled children and young people realise their aspirations.  We offer support and practical help for families, every step of the way.

About The Role

We are recruiting a Senior Parenting Practitioner to deliver workshops and wellbeing sessions to parent/carers both virtually and face to face. You would also be required to provide high quality child care and play opportunities for disabled children and their parents/carers accessing KIDS community groups in Birmingham.

The role will require you to travel to the following areas: Erdington, Sutton Coldfield, Perry Barr, Yardley, Hall Green, Edgbaston, Ladywood, Hodge Hill, Northfield, Selly Oak so a car driver is essential. 

This is a flexible role offering part-time hours of 20 per week, 4 hours daily per Mon-Friday 9-1pm

Including occasional evening and weekend work (Term Time Only)

About You

You will have previous experience of delivering workshops/information and wellbeing sessions to parent/carers - both virtually and face to face.

You will have a good understanding of child development, EYFS, SEND Code of Practice and OFSTED requirements, and have experience in developing an exciting environment where children can achieve and enjoy learning.

You will have experience of supporting parent/carers of children with SEND by offering practical help and emotional support to families.

Further responsibilities and duties can be found in the detailed job description within the apply link.