Specialist Harm Reduction Worker

Project 6 is an award-winning voluntary sector drug and alcohol charity based in Keighley, West Yorkshire and Sheffield. Our core purpose is to provide opportunities and choices for individuals, families and communities to create meaningful and sustainable change in their well-being.

In Keighley, we are looking for a Specialist Harm Reduction Worker to join a dynamic and committed team. The individual will have a passion for harm reduction. We are particularly looking for someone with experience of working in a variety of different communities who has the passion, ideas and knowledge to ensure our Needle exchange programme continues to expand and reach all communities across our diverse town.

Key Purpose.

• To directly work with intravenous drug users and provide evidence-based harm reduction interventions
• To support individuals who are substance users, enabling them to adopt safer practices and reduce harm
• To provide up to date, non-judgmental, confidential services to people affected by or concerned about their use or someone else’s drug or alcohol use

POST: Specialist Harm Reduction Worker 
LOCATION: Keighley
ACCOUNTABLE TO: Deputy Operations Director
GRADE: £24698 (pro rata)
HOURS: 32 hours per week

Closing date: 16th March 2020 at noon

First Stage Interviews will be held: WC 23rd March 2020 

Children’s Heart Surgery Fund - Charity 

FAMILY SUPPORT WORKER

JOB DESCRIPTION

Title of post:                      Family Support Worker

Hours:                                37 hours

Location:                            Leeds

Reporting to                       CEO

Salary                                 £25k

Interview date                     Monday 16th March 

Apply with covering letter and CV - deadline to apply Monday 2nd March.

BACKGROUND INFORMATION

The Children’s Heart Surgery Fund

The Children’s Heart Surgery Fund (CHSF) is an award-winning regional charity supporting children and adults, and their families, born with congenital heart defects across Yorkshire and North Lincolnshire. 

The charity was established in 1988 to support the Leeds Congenital Heart Unit at Leeds Children’s Hospital, which treats more than 20,000 patients each year. The Charity supports the Leeds Congenital Heart service by providing the funding and resources to support: 

• The Heart, by providing revolutionary medical equipment and funding training for the medical employees within the congenital heart service.

• The Mind, by creating a restful environment on the wards and funding play and distraction equipment.

• The Family, by contributing towards living expenses, offering accommodation to parents and giving exceptional grants.

• The Future, by funding research, clinical posts and projects.

History

The Children’s Heart Surgery Fund was created in 1988 by Duncan Walker, then a heart surgeon at the old Killingbeck Hospital in Leeds. Thanks to his fundraising efforts, in 1990 Duncan was given the accolade of Yorkshireman of the Year. Since 1988, CHSF has awarded around £3 million in grants to the Leeds Congenital Heart Unit, its patients and their families.

There are many vital grants – both large and small – within CHSF’s work, and one of the most important was the award of almost £250,000 between 1999 and 2002 donated to Leeds University’s Department of Mechanical Engineering. The initial grant was grown into much greater funding and helped established a project that led to the creation of a York-based company called Tissue Regenix. This organisation are now leaders in the development of medical devices, including replacement heart valves.

Over recent years, CHSF has invested significant funding into family accommodation based near the Leeds Children’s Hospital. This has included £525,000 being awarded to the Sick Children’s Trust first to build and now maintain parental housing at Eckersley House.

CHSF campaigned against NHS proposals to end children’s heart surgery in Yorkshire – a move that would have meant the region’s young patients being relocated to Newcastle, Birmingham or Liverpool for heart surgery. After an extraordinary award-winning, a campaign that united the people of the region – including a 600,000-signature petition that was delivered to the Prime Minister – the NHS proposals were rejected by the Health Secretary in 2013.

CHSF has made countless grants that have paid for ground-breaking new equipment; resources for the unit; staff training; family accommodation and support; and, many, many more projects. This is thanks to the staff, trustees, supporters and fundraisers who have made this possible.

CHSF are proud of their record of impact against the charity’s main objective to help the region’s congenital heart patients and hopes to fulfil their aim which is to help support the Leeds Congenital Heart centre become a recognised ‘World Class’ centre of excellence. In 2018, CHSF’s latest appeal, keeping the Beat, successfully raised £700,000 towards a state-of-the-art children’s heart theatre.

THE ROLE 

Job Summary

The newly created role of Family Support Worker is designed to provide a dedicated resource for children, siblings and parents, offering practical and emotional support while they are in the hospital, and potentially beyond the period of the child’s hospital stay. 

The role objective is to bridge the gap between the Leeds Congenital Heart Unit and the Children’s Heart Surgery Fund, ensuring wrap around care and support for the whole family unit. 

The Family Support Worker will deliver a programme of holistic care for families of children with congenital heart disease treated in the Congenital Heart Unit at Leeds Children’s Hospital. 

This new holistic care programme, including welcome packs, well-being treatments and family camps, is designed to increase wellbeing and reduce the stress on the whole family from the impact of a child having congenital heart disease.

The need for this role and holistic care programme bore out of collated research gathered directly from focus groups, workshops and direct feedback from a variety of people, including Leeds Teaching Hospitals NHS Trust clinical and non-clinical staff and parents of patients with congenital heart disease.

Key Responsibilities

• To be a dedicated resource for children and their families, bridging the gap between Leeds Children’s Hospital and the CHSF

• To build trusting relationships with the children, siblings and parents on the ward and outside the hospital, through coffee mornings. 

• To provide practical help and emotional support for children and families, by signposting particularly during times of stress

• To work closely with clinical and nursing staff at Leeds Children’s Hospital, developing positive working relationships

• To facilitate clear communications between families and clinical and nursing staff

• To plan, deliver and assess an annual holistic care programme for children and families

• To identify the needs of children and families and develop new work or initiatives to meet these needs

• To create and provide welcome packs to families

• To help families access support from the CHSF and other agencies and services

• To manage the delivery of group sessions by the Hospital’s Psychology and Counselling Service to help families overcome issues around coping with a baby suffering from congenital heart disease

• To manage the partnership with, and delivery of, Over the Wall Family Weekend Camps for children with serious health challenges

• To manage and work in delivering holistic support for families, focusing on wellbeing, and complementary therapies.

• To organise leisure and other vouchers for long-term inpatients and their families.

• To run and manage focused events for families such as coffee mornings in regional areas of Yorkshire and North Lincolnshire

• To manage the charities parental accommodation, ensuring all rooms are cared for

• To help promote CHSF fundraising opportunities, where appropriate and work with the community fundraising team on new initiatives 

• To manage grant applications which are currently run by the cardiac nurse specialist team to support families seeking financial assistance while their child is in hospital

• To help plan creative and innovative responses to families’ needs 

• To ensure that recording of work with children and families is maintained to a high standard, accurate and up to date

• To monitor, evaluate, and produce reports that demonstrate the effectiveness of the work.

• To work flexibly as required by the needs of the service and carry out any other reasonable duties as required 

• To engage further with the Child-Friendly Leeds initiative. 

General Responsibilities 

• Respond to complaints promptly, both external and internal

• To demonstrate a commitment to ongoing training and development and participate in any training needed to fulfil the duties of your role

• Promote and sustain a responsible attitude towards equal opportunity and diversity

• To ensure all communication is conducted under GDPR guidance 

• To keep accurate and comprehensive records through CHSF’s CRM system

• Play a key role within the senior management team and report to the CEO

• To be able to evidence CHSF values at all times

(a)   Trust

(b)  Compassion

(c)   Openness

(d)  Respect

(e)   Dedication

PERSON SPECIFICATION 

Skills and abilities

·       Excellent skills, knowledge and aptitude for building and maintaining relationships with children, young people, parents, colleagues and partners

·       Ability to communicate with children and adults with compassion and empathy 

·       Ability to exercise discretion and confidentiality

·       understanding of the developmental needs of children and young people

·       Excellent verbal and written communication skills in formal and informal settings - face-to-face, on the telephone and informal presentations

·       Excellent organisational skills with a high level of attention to detail 

·       Ability to work on own initiative and to effectively manage and prioritise workload

·       Ability to write comprehensive evidence-based reports

·       Highly professional with a self-motivated approach and drive to support

·       Influencing skills

·       Good IT skill, word, excel, CRM experience

·       Project management skills 

·       Excellent relationship management skills 

Knowledge 

• Relevant childcare, education, social care or health qualification to NVQ Level 3 or equivalent or considerable experience. 

• Training in community work, counselling skills, or similar advantage

• Thorough knowledge of relevant and up-to-date children’s legislation, particularly child protection and safeguarding 

Experience

• At least three years’ experience of direct work with children and young people up to 18 years of age, and their parents

• Able to set up and deliver programmes of family support work

• Knowledge and experience of direct work with families in the health sector an advantage

• Experience of working with people in their homes an advantage

Personal attributes and other requirements

• Ability to work hours in a flexible way, including evenings and weekends to meet the needs of the holistic care programme

• Ability to work flexibly and as part of a team

• Clean current driving licence and car needed 

• Commitment to training and continuous learning and professional development

This post is subject to a higher-level check with the Disclosure & Barring Service 

We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.

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Support Worker

You will join our client as a Support Worker to support 4/5 young people in their care.

Support Worker Responsibilities:

You will follow individual care plans for the young people with the aim to help them move onto independent living in the future. You will support with their therapy, plan social and leisure activities, give medication and complete associated paperwork. You will be supported by a multi-disciplinary team including Nurses, Psychologists and Psychiatrists to ensure they achieve the best possible outcomes for their young people.

Support Worker Requirements:

You do not require any previous experience for this role. Be IT literate as there is a requirement to update online care records. You must also be flexible with the ability to work a 7 day rota, completing early and late shift patterns alongside 1 sleep ins (usually 1 per week) for which an additional payment is made. Having a driving licence is not essential but it is beneficial to help transport their young people to appointments and activities.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community. As an employer they are also committed to promoting and protecting the physical and mental health and well-being of all our staff.

Our client reserve the right to bring forward their closing date, without notice in the event of high volumes of interest.

About Our Client:

Our client provides residential services for young people and young adults aged 16-30 years old who have been discharged from psychiatric inpatient stays or secure children’s homes. Their aim is to support the young people using an innovative therapeutic approach and least restrictive practice to enable them to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life. Their “no restraint” policy allows for more respectful and thoughtful relationships with young people and avoids traumatisation and consequent escalations in risk.

Location: Huddersfield

Job type: Full and Part time opportunities available (Full time hours 37.5 per week)

Salary: £17,550-£19,012.50 per annum (£9-£9.75 per hour) dependent on experience.

Benefits: 28 days holiday including bank holidays rising to 35 days with increased years service; Paid 2 week full induction before you start; Opportunity to complete your Level 3 Lead Adult Care Worker qualification; Excellent career progression; Paid enhanced DBS check; Enhanced Company Pension Scheme; 24 hr Employee Assistance Programme and counselling; Free onsite parking; Life Assurance; Online discounts; Refer a friend scheme where we pay £500 for every friend you refer; Annual paid Summer and Christmas parties; Length of service awards.

Closing Date: Saturday 29th February 2020

You may have experience of the following: Support Worker, Care Worker, Care Assistant, Healthcare Worker, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Not for Profit, NFP, Third Sector, etc.

Ref: 91760

Support Worker

Full time

Leeds

Are you a Support Worker who understands the challenges young people face in day to day life? Do you have a passion to work in a role that will make a real difference? Do you like the idea of working for a business who offer therapeutic and non-restraint support to young people?

Our client have a fantastic opportunity for a Support Worker to join their friendly and professional team based within their Residential Home in Leeds working over a 37.5 hour working week. Experience is not essential as full training will be provided however having a good understanding of the issues young people face will help to make a real difference.

Interviews will take place a week after shortlisting and will consist of a 1-hour interview (15 minute written scenario and 45 minutes competency question based).

Training is carried out at the beginning of each month over 7 days and is paid on commencement of first day of work. Travel expenses are paid over the full 7 days and cover First Aid, Safeguarding, Therapeutic Risk Training and Compliance.

What’s on offer:

- Competitive hourly rate (£9.00 per hour)
- 22 days holiday + 8 bank holidays
- Enhanced Superior company pension
- Paid Induction (Running over 7 days)
- Enhanced maternity/paternity leave
- Free on-site parking
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- Excellent Learning and Development opportunities (NVQ Level 3/4 Adult Health & Social Care)
- The opportunity for internal promotions
- £100 bonus after completing 6 month probation
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

As a Support Worker you will:

- Be a part of direct and indirect care of young people with complex mental health needs
- Act as a member of the team and assist the management staff in giving the highest standard of care possible to all the young people, closely following individual care plans and programme
- Travel between Residential Homes, schools, shopping, leisure activities etc
- Carry out multiple interventions involving the delivery of care to young people
- Promote independence amongst the young people ensuring continuity of care throughout
- Provide support, advice and information to the young people, parents and other carers
- Carry out further duties as per our attached document

As a Support Worker you will have:

- Flexibility as your role will involve working shifts including nights/weekends/Bank Holidays
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office)
- An understanding of the issues young people face in daily life and the ability to meet the day to day needs of young people, including providing practical support with daily living activities
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- Professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria:

- Full UK Driving Licence
- NVQ Level 2 qualification or equivalent within Care
- Previous experience of working with young people who have mental health needs

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please get in touch today.

The closing date for this position is Friday 20th March so please ensure you apply before this date.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check. They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

You may have experience of the following: Support Worker, Care Worker, Care Assistant, Healthcare Worker, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Not for Profit, NFP, Third Sector, etc.

Ref: 92114

Support Worker

As a Support Worker you will work as part of a team in their residential home to support 4/5 young people in their care.

Support Worker Responsibilities:

You will follow individual care plans for the young people with the aim to help them move onto independent living in the future. You will support with their therapy, plan social and leisure activities, give medication and complete associated paperwork. You will be supported by a multi-disciplinary team including Nurses, Psychologists and Psychiatrists to ensure they achieve the best possible outcomes for their young people.

The role is challenging but also extremely rewarding and you will have the real opportunity to make a difference to their young people’s lives.

Support Worker Requirements:

You do not require any previous experience for this role however they do require you to be compassionate , calm, resilient and to understand the issues and challenges their young people face. You should be IT literate as there is a requirement to update online care records. You must also thrive in a team environment and be flexible with the ability to work a 7 day rota, completing early and late shift patterns alongside 1 sleep ins (usually 1 per week) for which an additional payment is made. Having a driving licence is not essential but it is beneficial to help transport their young people to appointments and activities. The use of a house pool car is provided for this.

If you have a passion and commitment to work with young people and make a difference to their lives please apply now for a link to their online application pack.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community. As an employer we are also committed to promoting and protecting the physical and mental health and well-being of all their staff.

About our client:

Our client provides residential services for young people and young adults aged 16-30 years old who have been discharged from psychiatric inpatient stays or secure children’s homes. Their aim is to support the young people using an innovative therapeutic approach and least restrictive practice to enable them to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life. Their “no restraint” policy allows for more respectful and thoughtful relationships with young people and avoids traumatisation and consequent escalations in risk.

Location: Liversedge, West Yorkshire

Job type: Full and Part time opportunities available (Full time hours 37.5 hours per week)

Salary: £17,550- £19,012.50 per annum (£9-£9.75 per hour) dependent on experience.

Benefits: 28 days holiday including bank holidays rising to 35 days with increased years service; Paid 2 week full induction before you start; Opportunity to complete your Level 3 Lead Adult Care Worker qualification; Excellent career progression; Paid enhanced DBS check; Enhanced Company Pension Scheme; 24 hr Employee Assistance Programme and counselling; Free onsite parking; Life Assurance; Online discounts; Refer a friend scheme where we pay £500 for every friend you refer; Annual paid Summer and Christmas parties; Length of service awards.

Closing Date: Saturday 29th February 2020 (We reserve the right to bring forward their closing date, without notice in the event of high volumes of interest).

You may have experience of the following: Support Worker, Care Worker, Care Assistant, Healthcare Worker, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Not for Profit, NFP, Third Sector, etc.

Ref: 91745

VoiceAbility is seeking an exceptional Referrals Coordinator to provide a first-class telephone referral service for VoiceAbility’s Bradford Service.

VoiceAbility supports people who face disadvantage or discrimination to have a voice that counts. Providing advocacy and user involvement services across England. VoiceAbility is a growing organisation working with people who are vulnerable or marginalised to raise their voices and have their rights respected.

Position: Referrals Coordinator

Location: Bradford

Hours: 20 hour per week Permanent

Salary: Grade G: £18,562 - £22,500 per annum (£9,899 - £12,000 pro rata)

Benefits: 28 days annual leave plus bank holidays (pro-rata); 5% employer pension & 3% employee contribution; Salary sacrifice pension scheme; Separate Life Assurance Cover; Staff discount scheme including supermarkets, fashion, restaurants, cinemas, holidays and much more; Discounted Gym Membership; Cycle to Work; Employee Assistance programme; Supportive working environment fostering a good work/life balance; Support with professional development.

Closing date for applications: Wednesday 18th March

Interview to be held:Tuesday 24th March

About the role:

You will be the first point of contact for all enquiries and referrals into the service.

The Referral Coordinator will answer inbound calls, respond to emails and texts and process post. You will be responsible for meeting key performance indicators and delivering excellent customer service.

Our Referral Coordinators have regular contact with the people we support, their family or friends and various professionals. The Referral Coordinator will take referrals and give initial information to people who may be marginalised or vulnerable, enabling them to access our Advocacy Services.

Advocacy can be vital for people who cannot speak up for themselves, or people who feel they do not have the power to do so. In your role as Referral Coordinator you will empower people to advocate for themselves where possible. Your work will also enable our advocates to offer people face-to-face advocacy that strengthen voices, supports human rights and changes lives.

This role is office based in a fast paced environment.

To be successful, you must show that you would be able to:

• Provide low-level advocacy support and signposting to those who contact the service.
• Undertake a range of administrative activities, including monitoring activity and collating of statistics.
• Use a range of systems to support efficient, high quality processes and practices across the service.
• Demonstrate excellent communication skills with brilliant listening skills.
• Build and maintain strong working relationships with a variety of internal and external contacts, including people with communication issues.
• Identify and act appropriately where issues of safeguarding individuals arise.
• Use strong IT skills to accurately record information in line with policy and current data standards.
• Manage calls and emails to the service; obtaining and utilising relevant information from callers to handle calls effectively and ensure appropriate signposting or outcomes for the caller.

Desirable skills or experience:

• Previous experience of call handling or frontline reception work in Health, Social Care or Education or Third Sector organisations.
• Awareness of the Mental Health Act (1983, revised 2007), Care Act (2014) and Mental Capacity Act (2007) and The Principles of Human Rights and Advocacy.
• Experience of delivering excellent customer service in fast-paced and challenging environments

You may have experience of the following: Advocate, Call Centre Operator, Worker with Vulnerable Adults, Social Worker, Healthcare, Policy, Legislation, Support Worker, Charity, Third Sector, Advice & Guidance

How to Apply:

To apply for this role, please complete the online application form and upload your CV. NB your CV will not be used for shortlisting.