You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, our Trinity Street Care Home in Batley Carr is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

The chances are, you already work in the mental health field. What is for certain is that you’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. Oh and you’re happy working independently or, as a valued member of our team, being part of a weekly rota system and available for on call duties.

You will be required to work on a 24 hour rota including early, late and waking night shifts.

The salary for this post is £17,375.00 per annum.

We have two full time roles available at 37.5 hours a week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

Closing Date for applications is 22nd June 2021. (We reserve the right to close vacancies before the specified closing date, should a large number of applications be received).

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Introduction

Activities for All are recruiting to their team of Sessional Inclusion Workers.This role is 0 contract and would suit students or persons looking for casual work around another position.The role is mostly evenings and weekends and sometimes in the school holidays.
This role is a flexible role and is not full time, it can fit around other studies or another job

£9.50 per hour

Varied/Flexible Hours

Full job description

The Role

It is working with our Activities for All team to promote the use of mainstream activities for families of disabled children in Leeds. You would be joining our bank of staff, be matched to a family and then work to support that young person to join an activity, helping them settle in and upskilling the activity staff until confidence is build for you to withdraw. Sports, dance, drama, gaming art and crafts there is no limit to types of activities so if you have a passion for inclusion, want to access free training to develop your experience then get in touch. 

Disabled candidates 

Equality and inclusion are at the heart of our mission and we are committed to creating a diverse and inclusive workplace. 

We particularly welcome applications from disabled people, and guarantee interviews to disabled applicants who meet the minimum job criteria. Please let us know in your application if you are applying under the Guaranteed Interview Scheme. 

Victim support is looking for a Children and Young People Independent Sexual Violence Advisor based in our Shipley or Wakefield offices, covering the whole West Yorkshire region. This is a fixed term contract to cover a period of Maternity leave which is anticipated to last for 12 months.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Your primary role will be to provide a pro-active service primarily to children and young victims of sexual violence and adults as required within and outside the criminal justice system, throughout West Yorkshire. This involves risk assessment, helping clients access their rights, along with health and other services they require, monitoring and keeping victims informed of case progress and providing support through the criminal justice system. This role demands a high amount of resilience and the management of a high caseload.

You must have extensive experience of planning and delivering caseloads, with strong crisis management skills and an understanding of the needs of children and young victims that have experiencing sexual violence. You must have experience of risk assessment, support planning and risk management with children and young people and an understanding of CSE and how this affects the lives of children and families. An approved and accredited ISVA qualification or the willingness to complete the training is a requirement for this post.

You will be required to attend relevant meetings and will provide regular reports to your line manager and also undertake talks and presentations to local groups and agencies on the work of Victim Support, developing networks and partnerships and increasing the role of the service in the community. Good IT skills, knowledge of criminal justice issues and an understanding of the effects a court appearance can have on victims and witnesses of crime are also essential. You will be able to communicate effectively both verbally and in writing with people from all areas of the community and be able to assist with the monitoring, evaluation and administration of written statistical reports on the project management for our external funders.

The post is subject to successful completion of a six month probationary period. The successful candidate will require an enhanced Disclosure and Barring Service check and police vetting prior to commencing employment. This post demands travel across West Yorkshire.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities

As a result of our innovation and growth we offer an exciting opportunity to be a recognised leader of high quality services for people with learning disabilities. Working for an award-winning charity (with CQC Outstanding for care quality), you will bring your expertise, track record and proven commitment in supporting adults with learning disabilities to this new and varied role. Key responsibilities include: growing and managing the delivery of our supported independent living and community services; ensuring the highest quality of person-centred support and excellence in clients’ outcome achievement; recruiting, leading and developing a high performing team of Support Workers; and being a model of good practice for others. Highly competitive salary and benefits package, active career progression and real scope to develop the role as the service grows. Join us, positively change lives and your own career.

Victim Support is looking for a Children & Young people's Domestic Abuse Case Worker based in Wakefield, covering West Yorkshire.

This is a fixed term contract until March 2023.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

In West Yorkshire we are commissioned to deliver the Victim Core Service. The Service provides support to victims of all types of crime, aged 4 upwards, and has specialist Case Workers.

This role is to offer and provide, where that offer is accepted, tailored one-to-one support to Children and Young People who have experienced Domestic Abuse. This will include the provision of wraparound support to help service users cope and recover and will involve multiagency working where appropriate to address complex needs. The post holder will assist those victims in ensuring they receive the support required to complete their journey through the criminal justice system where appropriate and access additional support services.

You will deliver front line support and advocacy to Children and Young Victims within West Yorkshire, that have been effected by Domestic Abuse. You will contact clients referred to the service to offer support, conduct risk assessments, referring to other agencies as appropriate, as well as managing a caseload of children and young people providing a range of support to manage feelings and emotions, safety plan, develop coping strategies, and build resilience. You will work in partnership with local agencies specialising in Domestic Abuse, whose services victims may require, such as schools, children's social services and health providers to develop child centred tailored support plans and ensure delivery against these plans through regular monitoring and feedback.

You will have experience of direct service delivery to Children and Young People, multi-agency working, undertaking risk assessments and safety planning with children and young people, who have been effected by Domestic Abuse. You will have comprehensive knowledge of the impact of crime and traumatic events on child victims and their families as well as the role of statutory agencies including the criminal justice system. You will be organised and be able to manage a demanding caseload with changing priorities and will be able to work well independently and as part of a team. You will have a supportive and empathetic approach to service users who are often in distressing situations.

Successful candidates will be subject to an enhanced DBS check and Police Vetting.

A full driving licence and access to a vehicle is desirable.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks, Police Vetting and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Family Practitioner

Are you interested in working for an organisation making a real difference to the lives of young blind and partially sighted people?

Our client believes that every blind young person should have the chance to live life without limits. Their values of Trust, Energy, Ambition, and Motivation underpin everything they do, and by giving young people the essential skills to take control of their life, they can unleash their true potential.

They are looking for a Family Practitioner to join their Families First team, covering maternity leave, on a 6–12-month contract. The Society is working in South Yorkshire and its larger cities of Sheffield and Doncaster; the whole of the vast area of North Yorkshire operating around main cities of Middlesbrough, York, Harrogate and Scarborough; and finally, the East Riding of Yorkshire around local towns of Bridlington and Hull. This is a relatively new start-up area for the Society, so they are looking for someone to build on the networks and contacts already established, as well as developing the caseload. They have already teamed up with the Wilberforce Trust in York who have been supporting people with visual impairments (VI) since 1833.

Family Practitioner Responsibilities:

The main purpose of the role is to work directly with, and support Children and Young People with VI and their families to deliver therapeutic support and develop improved wellbeing, resilience, and coping strategies. You will establish and maintain a case load of families with VI children aged 0 to 25 and undertake family assessments to identify specific areas of need.

As a Family Practitioner, you will have regular supervision with a Clinical Psychologist, who is the Clinical Lead for the service and liaise with other professionals and maintain links with the networks in your area.

A key part of the role will be to work with other professionals and organisations such as schools, health and social care professionals, ECLOs, QTVI’s SENCOs, disability services, local authority, CAMHS to support provision that is already in place or could be accessed.

Family Practitioner Requirements:

• Academic ability as evidenced by 1st degree with a 2:1 grade in a subject related to a relevant field (psychology, social science, education or health)
• Ability to establish a therapeutic relationship with families and CYP demonstrated by a qualification that provides eligibility for Professional registration / membership (e.g. BACP, UKCP, HCPC, BPS, AFT etc).
• Experience in working therapeutically with families – this is different to setting up new services or managing teams
• Knowledge of children’s development – from experience or qualification
• Knowledge of family systems/systemic practice – from experience or qualification
• Evidence of knowledge in relevant professional areas (children, families, counselling, therapy, social work, nursing)
• Experience of working with children across age range 0-18 in teaching or therapeutic intervention role (not just managing a service). Minimum of one year in total
• Knowledge and practical experience of using non-directive therapeutic interventions with families
• Experience of providing effective interventions to support the development and wellbeing of children with disabilities

The work is varied and will allow you to draw on a wide range of therapeutic and engagement skills including assessment, formulation, intervention, liaison and evaluation.

The Society is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Therefore, all posts are subject to an Enhanced Disclosure check from the Disclosure and Barring Service and 2 satisfactory professional references.

About our client:

They believe that every blind young person should have the chance to live life without limits. Their values of Trust, Energy, Ambition, and Motivation underpin everything they do, and by giving young people the essential skills to take control of their life, they can unleash their true potential.

Registered Charity No.307892

Location: Yorkshire and the Humber

Contract Type: Fixed Term, 6 months to 1 year

Hours: Full or Part Time

Salary: £33,500 per annum (pro rata if part-time)

Benefits: In return they offer a competitive range of benefits including a generous annual leave allowance of 27 days (rising to 28 days after 3 years’ service) + bank holidays, flexible working opportunities, 3% contribution towards pension, and season ticket loan. They are a welcoming, diverse and inclusive workforce and are a Disability Confident Employer. They also hold the Investors in People Silver Award.

You may have experience of the following: Family Resettlement Practitioner, Family Practitioner, Social Worker, Family Services, Family Services Manager, Practitioner, Charity, Family Support, Family Support Practitioner, Third Sector, NFP, Not for Profit, etc.

Ref: 99874

Victim support is looking for Disability Independent Sexual Violence Advisor based in our Shipley or Wakefield offices, covering the whole West Yorkshire region.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Your primary role will be to provide a pro-active service to victims of sexual violence with a with a focus on diagnosed Learning and physical disabilities. as required within and outside the criminal justice system, throughout West Yorkshire. This involves risk assessment, helping clients access their rights, along with health and other services they require, monitoring and keeping victims informed of case progress and providing support through the criminal justice system. This role demands a high amount of resilience and the management of a high caseload.

You must have extensive experience of planning and delivering caseloads, with strong crisis management skills and an understanding of the needs of clients with diagnosed learning or physical disabilities who have, or are experiencing sexual violence. You must have experience of risk assessment, support planning and risk management and how sexual violence affects lives. An approved and accredited ISVA qualification or the willingness to complete the training is a requirement for this post.

You will be required to attend relevant meetings and will provide regular reports to your line manager and also undertake talks and presentations to local groups and agencies on the work of Victim Support, developing networks and partnerships and increasing the role of the service in the community. Good IT skills, knowledge of criminal justice issues and an understanding of the effects a court appearance can have on victims and witnesses of crime are also essential. You will be able to communicate effectively both verbally and in writing with people from all areas of the community and be able to assist with the monitoring, evaluation and administration of written statistical reports on the project management for our external funders.

The post is subject to successful completion of a six month probationary period. The successful candidate will require an enhanced Disclosure and Barring Service check and police vetting prior to commencing employment. This post demands travel across West Yorkshire.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities

Victim support is looking for a Independent Sexual Violence Advisor based in our Shipley or Wakefield offices, covering the whole West Yorkshire region. This is a fixed term contract to cover a period of Maternity leave which is anticipated to last for 12 months.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Your primary role will be to provide a pro-active service to victims of sexual violence as required within and outside the criminal justice system, throughout West Yorkshire. This involves risk assessment, helping clients access their rights, along with health and other services they require, monitoring and keeping victims informed of case progress and providing support through the criminal justice system. This role demands a high amount of resilience and the management of a high caseload.

You must have extensive experience of planning and delivering caseloads, with strong crisis management skills and an understanding of the needs of clients who have, or are experiencing sexual violence. You must have experience of risk assessment, support planning and risk management and how sexual violence affects lives. An approved and accredited ISVA qualification or the willingness to complete the training is a requirement for this post.

You will be required to attend relevant meetings and will provide regular reports to your line manager and also undertake talks and presentations to local groups and agencies on the work of Victim Support, developing networks and partnerships and increasing the role of the service in the community. Good IT skills, knowledge of criminal justice issues and an understanding of the effects a court appearance can have on victims and witnesses of crime are also essential. You will be able to communicate effectively both verbally and in writing with people from all areas of the community and be able to assist with the monitoring, evaluation and administration of written statistical reports on the project management for our external funders.

The post is subject to successful completion of a six month probationary period. The successful candidate will require an enhanced Disclosure and Barring Service check and police vetting prior to commencing employment. This post demands travel across West Yorkshire.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities

You’ve got experience of working in a regulated activity setting and are now looking for that next step up where you can use your enthusiasm and great ideas to lead a team to deliver an excellent service. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Registered Manager

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, we’re looking for a Registered Manager to join our Trinity Street registered service in Batley Carr. Trinity Street is a nine bed service that supports people on their pathway to mental health recovery and rehabilitation. As well as being responsible for the operational management of the service, including service delivery within policies, procedures and quality standards, you’ll make sure we comply with relevant legislation. You’ll also manage team leaders and/or recovery workers and help the area manager to prepare and deliver business plans and budgets. Preparing the service for inspection visits to achieve an ‘Outstanding’ rating, managing contracts and risk, monitoring compliance and reviewing the services we deliver and implementing changes to improve them – you’ll do all of this, and more.

To succeed, you’ll need experience of contract management, plus the competency it takes to manage regulated activity and attain relevant qualifications as well as meet the standards required by CQC. A proven ability to develop business plans and manage budgets is important too, as is an up-to-date understanding of the recovery model and the ability to ensure the safe management and administration of medication. Outcome focused, with a collaborative and flexible approach, you're great at motivating and inspiring others, adept at managing conflicting priorities, negotiate with tact and diplomacy and have good investigation skills.

This is a full-time, permanent position requiring the post-holder to work 37.5 hours per week.

The starting salary for this post is £30,178 pa.

We are committed to increasing our diversity and we would welcome applications from those with lived experience or who are from a BAME background.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now viaour website.

Victim Support is looking for a Triage Independent Sexual Violence Advisor based in either or Shipley or Wakefield offices.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Your primary role will be to act as the first point of contact for clients referred in to the service, ensuring that comprehensive needs and risks assessments are completed and a tailored response to each client's needs is provided. You will also hold a small caseload.

You must have experience of risk assessment, support planning and risk management and how sexual violence affects lives. An approved and accredited ISVA qualification or the willingness to complete the training is a requirement for this post.

Good IT skills, knowledge of criminal justice issues and an understanding of the effects a court appearance can have on victims and witnesses of crime are also essential. You will be able to communicate effectively both verbally and in writing with people from all areas of the community and be able to assist with the monitoring, evaluation and administration of written statistical for our external funders.

The post is subject to successful completion of a six month probationary period. The successful candidate will require an enhanced Disclosure and Barring Service check and police vetting prior to commencing employment. This post demands travel across West Yorkshire.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities

“Due to Covid-19 and the current government guidance on social distancing, the successful applicant will be supported and equipped to work from home for an initial period.”

You will be joining us as a Team Leader to help manage a busy Contact Centre in Leeds, West Yorkshire, which provides support to disabled people over the phone, email and our website Including Livechat. Contact Centre services include Disability Helpline, Disability Energy Support, Supporter Care and Reception.

You will line manage a team of Contact centre advisers and support the delivery of the expert information and advice, Supporter Care and reception services within Contact Centre by displaying role model behaviour while managing a team of advisers.

You will support the recruitment, development, training, quality monitoring, coaching and wellbeing of the team and be responsible for collecting data to facilitate positive change.

You will also ensure that the contact centre gives 100% accurate information and advice and the best customer service experience to internal and external customers.

Full time 35 hours per week

Full job description

About you

You will have excellent communication skills both verbal and written and be able to demonstrate management experience in a customer facing, telephone-based role. This should include experience of supporting customers remotely online and by telephone.

You will have demonstrable experience of providing mentoring or similar support type. Showing empathy and being able to respond positively to change while being able to deal effectively with conflicting priorities will allow you to to succeed within this role. It is essential that you have a good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools.

You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. The hours for these roles will be varied over shift patterns from 8am to 8pm Monday to Friday and 10 – 6 weekends and bank holidays.

Disabled candidates 

Equality and inclusion are at the heart of our mission and we are committed to creating a diverse and inclusive workplace. 

We particularly welcome applications from disabled people, and guarantee interviews to disabled applicants who meet the minimum job criteria. Please let us know in your application if you are applying under the Guaranteed Interview Scheme. 

£24,276- £28,560 pa - please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual

Permanent, full-time (35 hrs p/w)

West Yorkshire

Ref: TCY-211

Are you a proactive, organised and compassionate individual with a proven record of working with services and clients within the criminal justice sector, accommodation and advice/support services? Are you an effective and influential leader looking for an exciting new career opportunity?

If so, St Giles Trust is looking for a dynamic Team Leader to lead a team of Accommodation Advisers who will provide tailored accommodation support to men in custody and under probation supervision in the community. The aim of this service is to support service users to overcome barriers to obtaining secure and stable accommodation, so that they can successfully reintegrate into society.

About St Giles  
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment.

About this key role
As our Team Leader, you will successfully recruit, induct and train new staff members to ensure all staff are prepared and able to succeed in their role, plus motivate and support the team to achieve positive outcomes for service users whilst being responsible for day-to-day line management duties such as regular one-to-ones, appraisals, sickness, absence and continuous professional development.

You will also oversee the quality monitoring of the dispersed staff teams to ensure the most effective service is delivered to our service users and work closely with commissioners and stakeholders to build positive working relationships to ensure the success of the contract and produce reports and statistics which demonstrate impact, outcomes and volumes. You will also be expected to carry a small case load of complex individuals of your own, providing specialist housing knowledge and completing tailored interventions.

What we are looking for:

• Relevant housing qualification or extensive experience and management qualification
• Strong experience of working as a key part of a high-performing team
• Experience of developing and maintaining strong relationships with partners
• Experience of using digital technology and of providing evidence for external audit purposes
• Knowledge of the main issues affecting homelessness and rehabilitation of offenders
• A sound understanding of how staff with lived experience can provide additional value
• Outstanding interpersonal, relationship-building and communication skills, both verbal and written
• A collaborative, flexible and professional approach to your work

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions,
season ticket loan and much more.

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, 20th June 2021. 

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Housing Officer

Yorkshire and the Humber

Permanent, full time

Morgan Hunt are currently working with a housing provider who are looking for a Housing Officer to join their team in Yorkshire and the Humber on a permanent basis.

As a Housing Officer, you will be responsible for providing a complete housing service through the acquisition of new properties, re - letting the existing portfolio and developing effective solutions to manage and reduce ASB across the Yorkshire area.

The role;

• Responsible for the existing properly portfolio, the acquisition of new properties and all pre let inspections are completed and paperwork electronically updated

• Responsible for identifying and raising repairs electronically, setting timescales for completion and liaising with the landlord in relation to any repairs

• Completing sign ups with service users, ensuring all documentation in relation to the tenancy is completed, understood and uploaded electronically

• Liaising with landlords and maintenance contractors in relation to housing related issues such as repairs and handover dates

• Developing existing partnerships and identifying new potential opportunities alongside the Housing Manager

• Responsible for the monitoring of deposit payments to letting and estate agents

• Completing property inspections on existing portfolio and pre - termination inspections when required

• Record, monitor and investigate all cases of ASB with progress achieved

The candidate;

• Experience of working within a social housing or lettings team, with a track record of working under pressure

• Experience of working with vulnerable or difficult customers and the knowledge and awareness of safeguarding and professional boundaries

• Knowledge of Housing Management and / or lettings

If you enjoy working in a fast paced, customer focused environment with the ability to remain calm under pressure and work to tight deadlines then this role could be perfect for you! You will need excellent written and verbal communication skills as well as the ability to negotiate. Due to the nature of this role, an Enhanced DBS and driving licence is essential.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Service Manager (Leeds)

Full time at 35 hours
Office based, Leeds, UK (currently work from home due to Covid-19)

Salary: £ 35,525 - £42,630 Dependent on experience
Permanent

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling-related harms.

In September 2019 we launched the Leeds Community Gambling Service with our regional partner NECA. This service is integrated with the new NHS gambling provision for the North.

The Leeds Service is seeking a full time Service Manager to oversee this exciting and rapidly expanding service.  As the Service Manager, you will lead the team engaging, supporting and providing treatment for people concerned about their own or someone else’s gambling. A key aspect of this role is to have oversight of professional stakeholder and community engagement campaigns delivering a wide range of training, public stalls, treatment drops and partnership agreements.  The work we do looks to meet the needs of people and professionals in Leeds so that education, support and treatment can be offered to those impacted by gambling.

You will be a self-starter, with a passion for delivering innovative, quality services, and a collaborative style. You will have experience of leading and managing teams, performance management and of effective partnership working.

Location

This role is office based, however we work flexibly in GamCare and so are open to people working, when the role allows, from home. This role will also require travel to other locations. Working arrangements can be discussed further at the interview stage. Please note you will be required to cover your own travel expenses for travelling into the office.

CORONAVIRUS

During the Coronavirus lockdown period staff are undertaking duties from home. When working from home, you will need to ensure that you have a confidential space to work from, a home working risk assessment will be carried out by your line manager and you will be kept updated on the ongoing situation (current as of 04/06/2021)

This post is subject to an enhanced DBS check

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: Service Manager (Leeds)

Please note that if the subject is not correct, you may not receive a confirmation.

For further information please contact Chris Walker, Service Manager

 Application forms forwarded to this email will not be accepted.

Previous applicants need not apply. Please note we do not accept CVs.

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications is Monday 12th July at 9am.

Interviews are expected to take place on w.c: 19th July

We will be interviewing on a rolling basis.