About our work and values
Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?
Providence Row works with more than a thousand homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, recovery and learning and training programmes. Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice. These inform the content, style and delivery of all our services.
RESET Outreach and Referral Service
Providence Row has been successful in winning the new Reset Outreach & Referral Service contract. Having successfully delivered the contract for 3 years Providence Row is now building on its success with engagement and minimising harms through outreach work in the vibrant yet complex Borough of Tower Hamlets.
The Service is based at the central hub delivered by Providence Row and is commissioned by Tower Hamlets Drug and Alcohol Action Team (DAAT). The service works seamlessly with Reset Treatment and Reset Recovery Support Services providing residents of Tower Hamlets with the drug and alcohol support they need.
The Outreach team includes a needle exchange provision and onsite support at the hub. The team works alongside other Outreach provisions within the Borough and partnership work is key.
The service is delivered through a “strengths based” approach. This means that all staff involved in the delivery of the service must work with, rather than for clients to address their situation. This approach taken by Providence Row recognises that clients are people with problems, not problem people. The service will engage clients in the development, delivery and evaluation of the work, working with a team of peer mentors with lived experience of substance misuse.
Your contribution to our work and values
- Passionate and have experience providing a quality Outreach Service.
- Experience working with people actively using drugs and alcohol and be understanding of their circumstance.
- Drive and commitment to work with some of the most vulnerable and excluded people living in Tower Hamlets.
- An excellent communicator, have the ability to lead a small team, able to coordinate partnership working and create positive working relationships with a wide range of people.
- Creative, innovative and well organised.
- Experience managing a small team and an understanding of outreach work.
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more s... Read more
The client requests no contact from agencies or media sales.
Recruiting 2 Enhanced Support Workers to join our Mental Health Service in Westminster!
£22,500 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
Look Ahead's Shirland West Mental Health service is commissioned by Westminster City Council. The service comprises 3 complex needs sites which have staff cover 24/7, as well as 7 step down sites. Support staff will benefit from working in a dynamic service across multiple sites, and will support a range of customers with varying support levels.
Job Overview:
To enable vulnerable people living in a variety of different tenures to manage their tenancies/licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
Key Responsibilities:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Develop knowledge around the local mental health system to ensure customers receive the best treatment available
- Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
Skills, Knowledge and Experience:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Support Worker
This is an exciting opportunity to join Certitude as a Support Worker as we continue to grow as a leading social care provider in London.
Salary: £19,743.12 per annum
Hours: 37.5 hours
Job Type: Permanent
Service: Learning Disabilities
Location: Bromley
Shift Pattern: Early, Mid Shifts, Lates with Sleep Ins.
Application Deadline: 04 June 2020
Benefits
- A stimulating work environment full of opportunities to learn and develop
- 33 days’ annual leave, pension scheme and access to 24-hour Employee Assistance counselling
- Paid Enhanced DBS
- Eye care vouchers
- Travel season ticket loan and cycle to work scheme (after one year’s service)
About the role
The people we support at this service have mild to moderate learning disabilities. The role of a Support Worker here would be to support people to maintain their independence and support a healthier lifestyle.
The role of a Support Worker is to enable the people we support to live as independently as possible and to support them to have full and meaningful lives.
Duties will include:
- Making a difference to the lives of those you support
- Support with everyday tasks to maximise the individual’s independence; this may include supporting them in their homes, in accessing their community, taking part in activities, or with their finances
- Supporting people with maintaining their health and attending health appointments
- Supporting people to have meaningful, full lives
- Ensure all plans and records relating to the people we support are accurate and up to date
- Work in a consistent and positive way with local managers and other team members to ensure people get a great service
About you
To be a Support Worker at Certitude, experience is not essential. Full training will be given; however, the following are essential:
- Ability to motivate others and build confidence
- Ability to work on your own initiative and also be a great team player
- Practical, adaptable and organised
- Have interests and skills that you are willing to share and get others involved
- Ability to use technology – PC and modern technology equipment
- Ability to meet the communication needs of the people you support
About the organisation
At Certitude we are proud of our history of supporting people with complex mental health needs and learning disabilities. We support more than 1,500 people across London through a diverse range of support services and believe in providing the right level of support, to enable individuals to flourish, contribute and live a good life.
As a Gold Level Investor in People, we have high employee engagement and a strong commitment to people development from both our Board and Leadership Team. As a result, we are able to support people with mental health needs and learning disabilities to live the life they want to lead; happy, healthy, respected as equals and valued for their contribution within communities.
We aim to be the best social care employer in London and are proud of our reputation as a London employer - employing more than a 1,000 staff and volunteers with a turnover of £34m.
Do you want to be a Support Worker at Certitude? Select the apply button shown to be brought to the application process.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.
Keywords: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Support Worker
Application Deadline: 31 May 2020
Salary: £10.07 per hour (£19,743.12 per annum)
Region: Richmond
Certitude is an adult social care provider, rated as outstanding by CQC for our domiciliary care. We are proud of our history of supporting people with complex mental health needs and learning disabilities and support more than 1,500 people in a diverse range of services across London. We employ 1000 staff and are committed to their development. With Certitude you have the opportunity to work with incredible people, develop your career and support others to have a good life.
The people we support will have a sensory or learning disability, physical disabilities, complex health needs or mental health difficulties. The combination of these needs will require an individual who will be open-minded and patient.
You will facilitate the development of the people we support, so that they can lead full and active lives within the community.
To be a successful Support Worker, you will need to demonstrate:
- The ability to remain patient and calm under pressure
- The ability to work using your own initiative and a proactive approach
- A team player mentality
- An interest in outdoor activities such as swimming, games and long walks
- The ability to use a range of technology –internet, emails, databases, Microsoft Office and Excel, smart phone, iPad
We will trust you to:
- Build great relationships with the people we support; help them tackle their challenges and achieve their goals
- Observe change within the individual’s circumstances and respond accordingly
- Ensure effective day to day management of colleagues including effective activity delegation
What’s in it for you?
- A competitive salary
- Pension salary sacrifice scheme
- A stimulating work environment full of opportunities to learn and develop
- An attractive package of 33 days’ annual leave, pension scheme, access to a 24-hour Employee Assistance counselling
- We will pay for your Enhanced DBS
- Eye care vouchers
- Travel season ticket loan and cycle to work scheme (eligible after 1 year of service)
Our Values:
- Working Together
- Continuously Improving
- Inspired by People
- Dependable
All our posts are subject to an Enhanced DBS disclosure as well as a need for full employment history from time of leaving compulsory education and up to date employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community. We guarantee to interview all applicants with a disability who meet the minimum criteria for the job vacancy and to consider them on their abilities.
You may have experience of the following: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.
If you’re seeking your next step as a Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Support Worker
Application Deadline: 01 June 2020
Salary: £10.07 per hour (£19,743.12 per annum)
Hours: 37.5 hours
Job Type: Permanent
Service: Mental Health / Learning Disabilities
Location: Bromley
Shift Pattern: Mornings, evenings, sleep-ins, weekends and bank holidays
This is an exciting opportunity to join Certitude as a Support Worker as we continue to grow as a social care provider in London.
Benefits
- A stimulating work environment full of opportunities to learn and develop
- 33 days’ annual leave, pension scheme and a 24-hour Employee Assistance Programme
- Paid Enhanced DBS
- Eye care vouchers
- Travel season ticket loan
- Cycle to work Scheme
About the Role
The role of a Support Worker is to enable the people we support to manage aspects of their daily life.
Duties will include:
- Making a difference to the lives of those you support
- Help to use a range of recovery oriented and person-centred planning tools
- Ensure all plans and records relating to the people we support are accurate and up to date
- Support with everyday tasks to maximise the individual’s independence
- Work in a consistent and positive way with local managers and other team members to ensure people get a great service
- Undertake various levels of personal care and manual handling
About You
To be a Support Worker at Certitude, experience is not essential. Full training will be given; however, the following are essential:
- Ability to motivate others and build confidence
- Ability to work on your own initiative and also be a great team player
- Be practical, adaptable and organised
- Have interests and skills that you are willing to share and get others involved
- Ability to use technology – PC and modern technology equipment
- Ability to follow guidelines, policies and procedures
About the Organisation
At Certitude we are proud of our history of supporting people with complex mental health needs and learning disabilities. We support more than 1,500 people across London through a diverse range of support services and believe in providing the right level of support, to enable individuals to flourish, contribute and live a good life.
As a Gold Level Investor in People, we have high employee engagement and a strong commitment to people development from both our Board and Leadership Team. As a result, we are able to support people with mental health needs and learning disabilities to live the life they want to lead; happy, healthy, respected as equals and valued for their contribution within communities.
We aim to be the best social care employer in London and are proud of our reputation as a London employer - employing more than a 1,000 staff and volunteers with a turnover of £34m.
Do you want to be a Support Worker at Certitude? Select the apply button shown to be taken to the application process.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.
Keywords: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Support Worker
Location: Harrow
Salary: £10.61 per hour (£20,810.04 per annum)
Application Deadline: 31 May 2020
Are you interested in a career that makes a difference? At Certitude, we are proud of our history of supporting people with complex mental health needs and learning disabilities. We support more than 1,500 people in a diverse range of services across London. We employ more than 1,000 staff and are committed to their development. With Certitude you have the opportunity to work with incredible people, develop your career and support others to have a good life.
We are excited to announce we now have a number of new opportunities available for Support Workers within our Mental Health services in Harrow. If you are looking to develop your career in social care, or switch careers, or if you are just passionate about making other people’s lives better, this is an ideal opportunity for you.
You will provide just the right level of support to people with mental health needs so they can gain the confidence, and everyday skills to live full and active lives in the community.
Join our Mental Health team as a Support Worker and be part of a close-knit community that offers plenty of variety, supporting individuals to live a good life.
Experience is not essential. We will provide an amazing holistic training programme to give you all the skills you need to succeed. We will provide a career path and we’d love see you progressing within the organisation. All you need to bring with you is your smile, enthusiasm, friendliness and passion to make a real difference to the people we support.
Your hours of work will be 37.5 hours on a flexible 7 days a week shift rota – earlies, evenings, and sleepovers.
If you are interested in enriching the lives of the people we support, please select the apply button shown to take a look at the job description and person specification and apply!
Benefits:
- A competitive salary
- Full training and ongoing support
- A stimulating work environment full of opportunities to learn and develop
- An attractive package of 25 days annual leave, pension scheme, childcare vouchers, access to a 24 hour Employee Assistance counselling
- We will pay for your Enhanced DBS
- Eye care vouchers
- Travel season ticket loan
- Cycle to work scheme
All our posts are subject to an Enhanced DBS disclosure as well as a need for full employment history from time of leaving compulsory education and up to date employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community. We guarantee to interview all applicants with a disability who meet the minimum criteria for the job vacancy and to consider them on their abilities.
Keywords: Support Worker, Mental Health Support Worker, Social Care Worker, Trainee Support Worker, Mental Health Services Officer.
To apply for the role of Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Support Worker
This is an exciting opportunity to join Certitude as a Support Worker as we continue to grow as a social care provider in London.
Salary: £10.61 per hour (£20,810.04 per annum)
Hours: 37.5 hours
Job Type: Permanent - Full Time
Service: Mental Health
Location: Lambeth
Application Deadline: 12 June 2020
Benefits
- A stimulating work environment full of opportunities to learn and develop
- 25 days’ annual leave, pension scheme and access to 24-hour Employee Assistance counselling
- Paid Enhanced DBS
- Eye care vouchers
About the role
The aim of this project is to improve the outcomes for people with mental health needs receiving acute care in Lambeth. You will work as part of a multi-disciplinary team (MDT) and you will support admission avoidance, ensuring that people with more complex needs can be discharged in a timely manner and ensuring the overall reductions in length of stay through close joint working with Lambeth community teams.
Duties will include:
- Establishing good relationships with existing local resources and communities within the Lambeth Borough such as Living Well Centres, GPs and Primary Care Networks and Crisis services
- Ensuring that the required paperwork is completed, including updating case files
- Promoting a person-centred culture, values and plan for supporting individual(s) to connect in the community
- Ensuring that community connecting activities are updated on the system regularly
- Representing Certitude at other external meetings as required
About you
To be a Support Worker at Certitude, the following are essential:
- Experience of developing strong relationships with individuals and organisational customers
- Good knowledge of Lambeth (borough)
- The ability to motivate and coach the people we support
- The ability to facilitate workshops and coach volunteers
- The ability to use technology – PC and modern technology equipment
About the organisation
At Certitude we are proud of our history of supporting people with complex mental health needs and learning disabilities. We support more than 1,500 people across London through a diverse range of support services and believe in providing the right level of support, to enable individuals to flourish, contribute and live a good life.
As a Gold Level Investor in People, we have high employee engagement and a strong commitment to people development from both our Board and Leadership Team. As a result, we are able to support people with mental health needs and learning disabilities to live the life they want to lead; happy, healthy, respected as equals and valued for their contribution within communities.
We aim to be the best social care employer in London and are proud of our reputation as a London employer - employing more than a 1,000 staff and volunteers with a turnover of £34m.
Do you want to be a Support Worker at Certitude? Select the apply button shown to submit your application.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.
Keywords: Support Worker, Community, Lambeth, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Support Worker
This is an exciting opportunity to join Certitude as a Support Worker as we continue to grow as a leading social care provider in London.
Salary: £19,743.12 per annum
Hours: 37.5 hours
Job Type: Permanent
Service: Learning Disabilities
Location: Mottingham
Shift Pattern: Early, Mid Shifts, Lates
Application Deadline: 04 June 2020
Benefits
- A stimulating work environment full of opportunities to learn and develop
- 33 days’ annual leave, pension scheme and access to 24-hour Employee Assistance counselling
- Paid Enhanced DBS
- Eye care vouchers
- Travel season ticket loan
- Cycle to work Scheme
About the role
The people we support in this particular service have high support needs and autism. The shift patterns are early, middle and late shifts but this is service led.
The role of a Support Worker is to enable the people we support to live as independently as possible and to support them to have full and meaningful lives.
Duties will include:
- Making a difference to the lives of those you support
- Supporting people with all aspects of their daily living to maximise their independence; this will include supporting people with their daily activities, accessing the community, personal care, moving and positioning, finances and supporting people at mealtimes and around their house
- Supporting people with maintaining their health and attending health appointments
- Supporting people to build relationships, be part of their community and have meaningful lives
- Ensure all plans and records relating to the people we support are accurate and up to date
- Work in a consistent and positive way with local managers and other team members to ensure people get a great service
About you
To be a Support Worker at Certitude, experience is not essential. Full training will be given; however, the following are essential:
- Ability to motivate others and build confidence
- Ability to work on your own initiative and also be a great team player
- Practical, adaptable and organised
- Ability to develop relationships with people who do not use words and develop your communication skills to meet their needs
- Have interests and skills that you are willing to share and get others involved
- Ability to use technology – PC and modern technology equipment
- Ability to meet the communication needs of the people you support
About the organisation
At Certitude we are proud of our history of supporting people with complex mental health needs and learning disabilities. We support more than 1,500 people across London through a diverse range of support services and believe in providing the right level of support, to enable individuals to flourish, contribute and live a good life.
As a Gold Level Investor in People, we have high employee engagement and a strong commitment to people development from both our Board and Leadership Team. As a result, we are able to support people with mental health needs and learning disabilities to live the life they want to lead; happy, healthy, respected as equals and valued for their contribution within communities.
We aim to be the best social care employer in London and are proud of our reputation as a London employer - employing more than a 1,000 staff and volunteers with a turnover of £34m.
Do you want to be a Support Worker at Certitude? Select the apply button shown to be brought to the application process.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.
Keywords: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Recruiting for a Support Workers to join our Homelessness and Complex Needs Service in Brent!
GBP 22,928 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.
Brent Complex Needs supports 112 customers with varied and often multiple support needs including a history of offending, substance misuse and mental health. Customers are supported across four male and 2 mixed male and female sites which cover 24 hour and 9-5 office based site.
Job Overview:
To support customers to manage offending behaviour, minimise risk and promote independent living for when they are integrated back into the community
Key Responsibilities:
- Work proactively to manage the day to day running of the service
- Manage a caseload of customers delivering a person centred support and risk management plan to develop their independent living skills, sustain tenancy in preparation for move on into the community.
- Work closely with Probation services to help support and minimise offending risk to customer
- Work with your team to enhance the local culture within your service and promote best practice working
- Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers.
- Support customers to undertake domestic tasks, including practical assistance to ensure a high quality living environment that promotes customers' dignity, respect and allows customers to feel safe and welcome in their own home
- Work with customers to promote social inclusion to promote independent living, encouraging customers to maximise their skills and choices
- Involve customers in the design, development and delivery of the service through co-production.
- Report and react to any observations relating to customers welfare
- Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
- Shift lead, ensuring effective coordination of staff time so that all planned service and customer activities are attended to during the course of the shift
- Maintain a good standard of records as required at the project under the direction of the Managers.
- Engaging in learning and development activity to increase knowledge and skills
- Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times, to ensure the safety of the customers and premises including responding to maintenance, fire and health and safety issues
- Attend and participate in team meetings and managers meetings
- Competent use of relevant systems, company policies and frameworks
- Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements
- Carry out other duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead including working at an alternative patch, if such a need arises
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Person Specification:
- Enjoys social interaction and the company of others, networks in local business community.
- Approachable and open behaviour.
- Enjoys working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
- Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour.
- Is highly motivated and a self-starter.
- Enjoys managing and motivating others.
- Is confident with high levels of self-esteem.
- Is respectful, articulate and sensitive in style of communication.
- Is passionate and enthusiastic about his/her career and job experiences.
- Is motivated towards excellence and improvement of personal performance with a can do attitude.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Recruiting Full/Part Time Support Worker to join our Mental Health Service in Lambeth!
Lambeth Long Term Mental Health is a supported Housing Service providing tenancy and mental health support for customers living in self contained properties. We have three staff based hubs where we provide long-term supported housing on site, and five visiting support services, where customers live more independently. We also service two short-term post hospital discharge schemes for customers, who need support following hospital admission.
We are currently recruiting the following roles:
Full Time Support Worker - £22,360 per annum, 40 hours per week, permanent position
Part Time Support Worker - £13,416 per annum, 24 hours per week, permanent position
We offer 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. This role requires working on a rota basis.
Please clearly state in your supporting statement which role/roles you are interested in.
Job Overview:
This role involves supporting customers with their physical and mental health wellbeing. Supporting customers to maximise their income, to sustain their tenancies, developing customers social and emotional wellbeing, by accessing services in the local community. As part of your role you will be required to oversee all support planning, updating risk management plans and see customers for weekly key working. Enabling customers to develop greater independence and live fulfilling lives and support them to identify goals to improve their quality of life. Supported housing management is an essential part of the role, ensuring customers have applied for the correct benefits, helping them to manage their rent and bills, and maintaining their home to a good standard.
Key Responsibilities:
- Undertake key-working responsibilities for a caseload assigned by Management staff
- Meet customers regularly for support sessions, providing emotional and practical support
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
- Support customers to take care of their living environment, providing emotional and practical support to ensure customers enjoy a high quality accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Support customers to apply for benefits and manage their bills. Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Person Specification:
- Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
- Approachable and open to others
- Enjoy working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible in work roles
- Open to feedback and good insight into self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused and enjoys helping people
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
Skills, Knowledge and Experience:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
- Good standard of English, Maths & IT Skills
- Good Listening and Communication skills
- Good organisational skills
Desirable:
- Experience working in mental health customer group within supported housing environment
- Experience of working as a Support Worker or similar role
- Experience of working with multi disciplinary teams
For more information or to apply please visit our website.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Recruiting a Waking Night Support Worker to join our Homeslessness and Complex Needs Services in Hackney!
£20,124 per annum, working 36 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
Hackney Road Abstinent Service delivers support in partnership with the local drug and alcohol agency as well as various external agencies. The aim of the service is to re-enable customers and support them to move on as part of a planned process dependent on them evidencing successful maintenance and compliance of planned scripting and abstinent stability using the Recovery Model. The service is a 35 bedded abstinence project which provides temporary accommodation to individuals who are currently abstaining from drug/alcohol use.
Job Overview:
Waking Night Support Workers will provide 'core' support to assist customers to develop the skills they require to meet their assessed needs and recovery goals. This will include providing support with the physical, domestic, emotional and social needs of the customers of the service. They will work with customers to manage their tenancies and live independent lives in the community. In particular Waking Night Support Workers will deliver site-based support, ensuring a safe and effective environment and be proactive in responding to emerging support needs and concerns
Key Responsibilities:
- Build supportive, trusting relationships with customers
- Participate in the support planning and risk management, as facilitated by the lead Support Worker
- Take on some 'co-key working' responsibilities for a caseload as required and conduct regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensure the service environment is positive, supportive and a place of safety and stability for customers including being proactive in supporting emerging needs, risks, incidents and visitor arrangements
- Arrange for support effective out-of-hours responses to serious matters of concern or incidents that require additional input to safely resolve. This will include communicating emerging needs or presenting issues clearly and articulately to appropriate services in order to gain an effective response as required
- Deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This may include practical tasks that are essential for independent living such as handling mail and supporting phone calls. This may also include delivering personal and physical care, including but not limited to support with personal hygiene, meal preparation, medication management and personal finances as required
- Support customers to undertake domestic tasks, including practical assistance to ensure a high quality living environment that promotes customers' dignity, respect and allows customers to feel safe and welcome in their own home. In some cases, this will include hands on support to maintain customers' living standards, including enabling a clean, safe and homely environment.
- Enable customers to make full use of community and neighbourhood facilities by providing support and advice as required
- Report any observations relating to customers welfare
- Shift lead, ensuring effective coordination of staff time so that all planned service and customer activities are attended to during the course of the shift
- Adhere to all the policies and procedures of Look Ahead Housing & Care plus those specific to the project, including any statutory requirements
- Ensure Look Ahead Health and Safety policies are adhered to at all times and uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all other Look Ahead policies and procedures
- Maintain a good standard of records as required at the project under the direction of the Managers
- Participate in team meetings/reviews and the development of the service as required
- Engaging in Learning and Development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
For more information or to apply please visit our website.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Recruiting for a Specialist Support Worker to join our Mental Health Service in Tower Hamlets!
GBP 23,000 per annum, 40 hours per week, plus 25 days Annual Leave, Pension Scheme, staff discounts, healthcare and more.
Tabard Court provides 24-hour support for men, aged 18-74, who have severe and enduring mental health needs together with a significant offending history. Many customers have led chaotic lifestyles and need support with medication and daily living skills. The service works in close partnership with key agencies, providing stability and a stepping stone to independent living for those moving from residential care, other supported accommodation, hospital or prison.
Job Overview:
Forensic Specialist Support Workers will work within a multi disciplinary team, providing support to customers with a range of mental health needs and who have had contact with the Criminal Justice System. This will include support with emotional, social, physical & domestic needs. You will be skilled in engaging both customers and stakeholders and have a good understanding of the needs and diversity of this client group. You will be able to demonstrate the ability to work in a therapeutic environment that at times can be challenging and provide quality evidenced based care and risk management strategies working closely with clinical colleagues. You will be highly motivated and committed, making a significant contribution to the development of the service and building on your previous experience and skills in mental health.
You will work flexibly to respond to emerging needs and effectively address the needs of the customer case load. This role will include shift working including : weekends, late shifts and occasional sleep-ins
Key Responsibilities:
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed
- Adhering to Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/ domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Is non-judgemental with the ability to cope with challenging behaviour and demonstrates a positive attitude to risk management.
- Is able to engage effectively with customers, carers and significant others.
- Is able to maintain therapeutic optimism and recovery-orientated approaches.
- Is respectful of customer's dignity and sensitive in their style of communication
- Prefers working as part of a group or team
- Is confident in applying effective personal and professional boundaries.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgment
- Has a practical and logical mind and is naturally well organized
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behavior
Skills, Knowledge and Experience:
Essential:
- NVQ Level 2 or equivalent
- Must have some previous relevant sector work experience involving working with those with mental health needs and/or those with connections to criminal justice services.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Support Worker
Location: Ealing
Application Deadline: 05 July 2020
Salary: £10.07 per hour
Certitude is an adult social care provider, rated as outstanding by CQC for our domiciliary care. We are proud of our history of supporting people with complex mental health needs and learning disabilities and support more than 1,500 people in a diverse range of services across London. We employ 1,000 staff and are committed to their development. With Certitude you have the opportunity to work with incredible people, develop your career and support others to have a good life.
The people we support will also have a sensory or learning disability, physical disabilities, complex health needs or mental health difficulties. The combination of these needs will require an individual who will be open-minded and patient.
You will facilitate the development of the people we support, so that they can lead full and active lives within the community.
To be a successful Support Worker, you will need to demonstrate:
- The ability to remain patient and calm under pressure
- The ability to work using your own initiative and a proactive approach
- A team player mentality
- An interest in outdoor activities such as swimming, games and long walks
- The ability to use a range of technology –internet, emails, databases, Microsoft Office and Excel, smart phone, iPad
We will trust you to:
- Build great relationships with the people we support; help them tackle their challenges and achieve their goals
- Observe change within the individual’s circumstances and respond accordingly
- Ensure effective day-to-day management of colleagues including effective activity delegation
What’s in it for you?
- A competitive salary
- Pension salary sacrifice scheme
- A stimulating work environment full of opportunities to learn and develop
- An attractive package of 25 days’ annual leave, pension scheme, childcare vouchers, access to a 24-hour Employee Assistance counselling
- We will pay for your Enhanced DBS
- Eye care vouchers
- Travel season ticket loan
- Cycle to work scheme
Our Values:
- Working Together
- Continuously Improving
- Inspired by People
- Dependable
All our posts are subject to an Enhanced DBS disclosure as well as a need for full employment history from time of leaving compulsory education and up to date employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community. We guarantee to interview all applicants with a disability who meet the minimum criteria for the job vacancy and to consider them on their abilities.
You may have experience of the following: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.
Interview date: tbc
If you’re seeking your next step as a Support Worker, please apply via the apply button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.