Accountable to: Service Manager
Responsible for: None
Location: Baca office, Loughborough, England with occasional travel to Cambridge and locations where Baca’s services are delivered.
Hours: 37.5 hours per week (evening and weekend as required and be part of the on-call team to deliver out of hours emergency support as part of a rota.)
Salary: £30,000 a year
Help Change Young Lives
At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives.
We are seeking a passionate and committed Youth Engagement & Opportunities Coordinator to deliver engaging programmes and meaningful opportunities for young people seeking refuge.
In this rewarding role, you will help young people build confidence, independence, and pathways into education, employment, and community life. You’ll also work closely with partners, alumni, and colleagues to ensure young people’s voices shape the services they receive.
Key Responsibilities
-
Coordinate opportunities that support young people’s independence, wellbeing, and life skills
-
Enable access to education, employment, volunteering, and community activities
-
Build partnerships with employers, charities, and local organisations
-
Support youth voice, participation, and co-production across services
-
Develop and engage an active alumni network
-
Deliver safe, inclusive programmes and activities
-
Monitor outcomes and continuously improve services
-
Maintain accurate records and uphold safeguarding standards
About You
-
Experience in youth work, community development, or a related field
-
Strong communication and relationship-building skills
-
Ability to coordinate multiple programmes and partnerships effectively
-
A compassionate and professional approach when working with vulnerable young people
-
A strong commitment to safeguarding and promoting wellbeing
Desirable:
-
Experience working with asylum seekers or vulnerable groups
-
Knowledge of trauma-informed approaches (e.g. PACE, Trauma Recovery)
-
Additional language skills
-
Experience in partnership development or programme delivery
Additional Information
-
Occasional evening and weekend work required
-
Participation in an on-call rota
-
Travel between service locations
What We Offer
-
The chance to make a meaningful difference
-
A supportive, values-driven team
-
33 days’ holiday (pro rata), pension, wellbeing support, and more
Apply Now
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role. You must also be able to legally drive in the UK for this role.
Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.
Registered Charity
21 - 50
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
Thank you!
About The Role
Become an Apprentice Worker and use your lived experience to inspire clients throughout their recovery while gaining a qualification and working on your professional development.
At St Mungo’s, we believe in creating opportunities for people with lived experience of homelessness, substance use, mental health challenges, involvement with the criminal justice system, and/or recovery services. Our Apprenticeship Scheme is designed to help you build a career while making a positive impact.
We have opportunities available for 18 month fixed term contracts as Client Support Apprentice Workers in our two of our services in Westminster.
What you’ll do as an Apprentice Worker
Working as a Client Support Apprentice Worker, you will complete practical work experience and academic learning to build the knowledge, skills and experience to work with clients in housing and homelessness sector.
As an Apprentice Worker you will:
-
Work alongside colleagues, students and volunteers working together to support and empower clients to recover from homelessness and rebuild their lives.
-
Gain practical experience and skills in caseload management while working in a person-centred way to support wellbeing and recovery.
-
Learn how to deliver day-to-day services while collaborating with colleagues and external partners.
-
Have opportunities to shadow experienced staff and receive on-the-job training, observing how we empower our clients to access the right support and move on.
-
Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level 3 Peer Worker qualification.
-
Complete on and off the job learning, shadowing and development opportunities.
-
Receive support and supervision from an Apprenticeship Advisor as well as a direct line manager, every step of the way.
Where you’ll work
We’re excited to offer 2 Client Support Apprentice Worker opportunities, joining the team in the London Borough of Westminster in the following services:
Westminster Atlas Team, which provides support to people experiencing street homelessness and multiple disadvantages across Westminster. The team maintains frequent contact with clients to support them into accommodation, improve their wellbeing, and sustain positive outcomes.
Westminster First Contact Team (FCT), which works on the frontline supporting people who are new to the streets. Through street outreach shifts across the borough, the team engages individuals, assesses their needs, and helps identify the most appropriate route away from homelessness.
This apprentice scheme is for people with lived experience.
Our Apprentice scheme is specifically designed for people with lived experience, and we can only offer places to the people the programme is designed for.
You may have personally experienced homelessness (spent time sleeping rough, or lived in a hostel, refuge or supported accommodation), you may have experienced domestic abuse, mental health struggles, substance misuse problems or had contact with the criminal justice system and have used recovery services as a result.
We’re looking for people with a genuine motivation to build a career supporting vulnerable adults, who can bring:
-
Learning and reflections gained through lived experience and recovery.
-
Ability to demonstrate how personal lived experience has shaped your approach to support and wellbeing.
-
Good communication and listening skills, empathy, and a genuine desire to make a difference.
-
Some experience through volunteering or working in a similar setting.
-
Basic admin and IT skills and a proactive attitude towards learning.
If this sounds like you, we’d love you to apply. If you’re still unsure why not get in touch with the team who can have a chat and answer your questions.
Visit our website for more information about the scheme.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 1st July 2026
Interview and assessments: 15th & 16th July 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- A full-time, paid role (37.5 hours per week) for 18 months.
- A comprehensive training programme.
- A dedicated team to support and empower you.
- Excellent development and growth opportunities
- A diverse and inclusive workplace
- Great pay and other benefits
The client requests no contact from agencies or media sales.