We are seeking a dedicated and compassionate Caseworker to join our Operations team in Lincolnshire working 22.5 hours per week, please note that this role may require regular travel throughout the area.
Do you want to make a difference every day to the lives of victims? Do you want to advocate for change & improvement for those who need it?
Are you resilient and adaptable? Can you work effectively with a focus on support and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records.
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Competent IT skills, able to use generic systems.
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
- Travel required: 15 days / year (approx.)
- Location: Home-based in either UK, Germany or Spain.
We are seeking a Researcher to support the activities of the Patient Evidence Department of Myeloma Patients Europe (MPE).
Please send your CV and cover letter at recruitment @mpeurope. org. Applicants must have the right to work in the UK, Germany or Spain. Applications without a cover letter will be rejected.
The following tasks and core responsibilities are non-exhaustive and subject to change depending on needs of the organisation.
Job Purpose
The Researcher will support the Patient Evidence department in generating, analysing and communicating patient-centred evidence to inform clinical, regulatory, industry, academic and policy decision-making, and to fuel progress across MPE programmes and activities. The role involves working with qualitative and quantitative data, supporting research projects and contributing to evidence-based outputs that amplify patients’ experiences and needs. The Patient Evidence department conducts our own patient-focussed research and collaborates on external projects with patient and medical organisations, universities, clinical teams, industry partners and regulatory bodies.
Main Duties and responsibilities
Perform the following duties in conjunction with and under the guidance of the Head of Patient Research:
- Independently design research projects and develop research protocols aligned with MPE’s research strategy, including surveys, interviews and literature reviews.
- Support the development of proposals to secure public and private funding to support research activities.
- Independently conduct assigned research tasks in accordance with project deliverables and timelines.
- Conduct and analyse qualitative (interviews, focus groups) and quantitative research (surveys).
- Conduct desk research (systematic and non-systematic literature reviews) on topics such as patient experiences, health systems and psychosocial impacts of myeloma.
- Maintain accurate records of participant data, safeguarding the confidentiality of participants and patient data, as necessary.
- Write up research results and prepare visualisations of data for different audiences (including for patients, clinicians, academic journals).
- Disseminate research results including presentations at international and national conferences, internal and external meetings and workshops. Represent MPE at internal/external meetings when needed.
- Collaborate with communications colleagues to design strategies to disseminate our research to wider audiences.
- Collaborate with relevant stakeholders to develop recruitment and involvement strategies to enhance participation from underserved groups and from different parts of Europe.
- Engage with patients, families, clinicians, patient organisations and other stakeholders involved in MPE patient evidence projects and other myeloma research.
- Provide administrative and organisational support for the Research Advisory Committee.
- Contribute to our member research support training programme including delivering workshops and training events on research design and methodology.
Other responsibilities
- Undertake any other reasonable duties as required by the Head of Patient evidence.
- Critically appraise and provide advice to the wider MPE team on research and evidence requests.
- Build good relations with members, internal and external stakeholders (including doctors, researchers and medical representatives within companies).
- Respond to external patient organisations’ requests on research and evidence topics.
- Attend scientific congresses and meetings and stay abreast of important developments related to myeloma patient evidence.
- Develop content for MPE website, social media and other communications.
- Participate in advisory boards for the pharmaceutical industry.
- Engage with training and continuing professional development.
Essential criteria
- An undergraduate degree in a relevant subject (such as psychology, social sciences, health policy, health and social care, public health or related fields)
- Master’s degree in a relevant subject (MRes Health Research, MPH, or health-related subject MSc with substantive research component)
- A minimum of 3 years experience conducting applied health research
- Knowledge and experience of qualitative and quantitative research methodologies including surveys, focus groups and interviews applied to health-related research
- Strong skills in qualitative, quantitative or mixed-methods analysis.
- Understanding of principles of Good Clinical Practice in research.
- Proficient at Office suite – Word, Excel, PowerPoint (or equivalent), and specialist quantitative/qualitative analysis software (e.g. SPSS/R, or Atlas/Nvivo).
- Ability to work from home in a virtual setting with a team spread across Europe.
- Strong listening, communication and presentation skills.
- Rigorous work methods and high attention to detail.
- Demonstrated excellence in writing, proofreading, and editing in English.
Desirable criteria
- A PhD in a related field
- Project management experience
- Experience in cross-national research
- Experience in working with patients, researchers, doctors and representatives from the pharmaceutical industry desirable
- Experience in systematic or non-systematic literature review
- Publications in peer-reviewed journals
- Familiarity with patient-reported outcomes (PROs) and patient experience data
- Knowledge/expertise of cancer patient experience research
- Knowledge of drug development process and clinical trials
- Knowledge and experience of ethical review procedures
- Fluency in additional European languages
Personal attributes
- Organised, with excellent project management and time management skills.
- Ability to lead and work independently on assigned tasks and take appropriate initiative.
- A motivated and self-aware team player, who can work independently or collaboratively with equal success.
- Ability to explain complex scientific terms and knowledge into lay language.
We offer:
- Opportunity to contribute to impactful, patient-centred work at a European level.
- An exciting position in the emerging field of evidence-based patient advocacy, working together with key patient advocacy leaders across Europe.
- Permanent position with flexible hours giving the opportunity to progress and to integrate in a dynamic, friendly and multi-cultural team working from different European cities.
About MPE
Myeloma Patients Europe (MPE) is a pan-European organisation representing 57 myeloma and amyloidosis patient groups from over 35 European countries. It is registered as an international non-profit organisation under Belgian Law. A Board mainly composed of patients and caregivers is elected by the membership to oversee the strategy and governance of the organisation. A team of 14 staff members runs remotely the day-to-day operations, programmes and services within 4 divisions: Access and Policy, Medical Education and Scientific Engagement, Patient Evidence and Member and Patient Community Programmes.
MPE’s vision is a world where every person affected by myeloma has access to the knowledge, diagnostics, treatment and care they need to have the best possible outcomes and quality of life.
Our mission is to drive advocacy by empowering the myeloma community through research, education and collaboration.
Read more about our strategic goals for 2025-2030 here: w ww.mpeurope.or g/about-mpe/our-goals/
About the Patient Evidence department
The MPE Patient Evidence department was established in 2020 to generate evidence to better understand and articulate patients’ perspectives, influence decision-makers and use evidence as a driving force for progress across our strategic goals. The team is led by Dr Eilidh Duncan and our goal is to lead the development of robust patient evidence to improve experiences, outcomes and access for myeloma patients and their families. We achieve this by spearheading novel patient research initiatives that address gaps in the evidence and ensure the meaningful inclusion of patient perspectives in research design, conduct and interpretation. We use the evidence we generate internally to fuel progress across all MPE programmes and activities and externally by decision-makers including those in clinical, regulatory, industry, academic and policy settings.
The deadline for applications is 1 May 2026 and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps.
If you have any questions in the meantime, please reach out to us at our recruitment email address.


