The job will involve working with people in custody or subject to supervision in the community, to engage them in learning, training and employment opportunities, either through one-to-one or group work.  You’ll need to be proactive, a good communicator and effective at working with partner organisations to ensure the best results for our participants. Recording of accurate information on participant plans is an important part of the job, so you’ll need to be comfortable working on databases and systems and have a strong attention to detail. 

We are especially looking for applicants who can connect with people to help move them forward, embrace the quality and compliance requirements of working on a contract and have the skills to work towards individual performance targets.

We’ll give you all the training you need to do the Case Manager job and provide you with support to get established in the new role.  We employ a team of 45 Case Managers across the NW, who are very proud to work on this highly successful ESF programme.

Our full-time staff enjoy a reasonable 35h working week and we also offer flexi-time, so when we ask our staff to do extra, we always make sure they’ve got those hours to take back another time.  It’s a great benefit of working for Career Connect. 

Job Description

Job Title: Partnerships Manager

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, London, EC4A 3AB. Open to flexibility on location provided able to attend offices in London on regular basis.

Purpose: A fantastic opportunity to lead on managing relationships with our major charity partnerships including Bank of America and Health Education England (NHS Ambassadors). The charity aims to ensure that all young people have the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential. The role is a fixed contract up to 12 months for maternity cover.

Reports to: Director of Operations & Programmes

Additional Terms: 30 days paid holiday, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days – pro rata in accordance with the length of contract. Additional family friendly benefits including enhancements to Statutory Payments.

Remuneration: £32k - £34k per annum (depending upon experience)

Appointment Terms: Fixed Term up to 12 months (Maternity Cover)

The role:

Working closely with the senior management team and colleagues across the organisation, the successful candidate will be leading on the account management of our major employer partnerships. Key partnerships with employers and professional associations from across the world of work are integral to the work we do as an organisation, contributing not only towards our reputation and network but also recruitment of volunteers for our programmes, delivery of campaigns and projects as well as funding.

This role will focus primarily on supporting our programmes aimed at inspiring the next generation through interactions with volunteers from the world of work (Inspiring the Future, Primary Futures) and work collaboratively with colleagues delivering the Inspiring Governance contract. The successful candidate will play a vital role in both account management and business development dedicated to consistently delivering a high level of service to all our partners.

We are looking for an experienced relationship manager to support our partnerships with Bank of America (BofA), lead corporate supporter of Inspiring the Future, Health Education England (HEE) major funder of the NHS Ambassador programme and the Department for Transport (DfT) Aviation campaign. The role focuses on supporting the organisations to ensure effective, successful, well-established partnerships and providing a key point of liaison.

The successful applicant will be expected to develop a strong network of contacts within partner organisations including attending their offices as appropriate. They will also work with colleagues in mobilising partner employees to volunteer their time to support students through Inspiring the Future and related programmes, planning and coordination of bespoke employee engagement sessions with groups of students and developing appropriate projects and resources.

We are looking for someone keen to take on fixed-term contract which is maternity cover for our existing Partnerships Manager. This is a very exciting period to be with the charity which has made a rapid pivot to virtual interactive events and has strong support from existing major partners to continue to innovate and grow the programmes. This role also provides a fantastic opportunity to develop significant skills both within the not-for-profit and corporate sectors through the partnership work.

Key accountabilities

Relationship/Account management (70%)

• Take responsibility for the stewardship of major partners covering any particular projects, initiatives and campaigns as directed, ensuring they receive a positive experience of working with the charity, and have experienced the benefits of a mutually beneficially partnership, all with the aim of extending the relationship including opportunities for fundraising.
• Successfully deliver the high value corporate partnerships with BofA, HEE and DfT. Ensuring that outcomes are appropriately measured and we meet all KPIs agreed.
• Maintain a strong personal network and high personal visibility across partner organisations to promote Inspiring the Future and Inspiring Governance to maximise employee engagement; acting as the principal point of contact for Inspiring the Future and Inspiring Governance enquiries from employees.
• Work with each organisation to engage their employees with Inspiring the Future and other programmes including Inspiring Governance
• Promote the partnership internally within each partner organisation as appropriate, using internal newsletters, video, intranet, direct mailings and case studies to recruit new employee volunteers and celebrate engagement.
• Working with colleagues to plan and deliver volunteering opportunities virtually and as appropriate in sites across the UK, inviting local school groups to meet volunteers to gain career insights; provide creative opportunities for departments and employee networks.
• Produce and disseminate guidance, and provide necessary resources, for employees taking part in Inspiring the Future volunteer events.

Strategic Planning (10%)

• Supporting the development of strategic plans across partnerships, ensuring funding pipelines are as visible as possible to SMT and plans in place to secure funding in the next cycle.

• Reviewing and enhancing resources and materials for employer engagement.
• Liaising with the Inspiring Governance regional managers to ensure that activities are complementary
• Keep up to date with current corporate issues, sector research and fundraising trends.

Developing new employer relationships (20%)

• Developing effective relationships with other key employers and professional associations identifying opportunities for effective promotion of Inspiring the Future volunteering schemes when appropriate
• Supporting the charity to develop employer bids and pitches identifying opportunities for income generation

Other

• Other ad hoc administrative tasks to support the team as needed

We are looking for an agile and enthusiastic individual, capable of absorbing key information quickly, as well as the ability to handle a diverse workload in order to meet the fast pace of the organisation. Education and Employers is a small, ambitious charity working to bring about change. The ideal candidate will be a self-starter with strong communication skills and work well with a small team in a dynamic working environment.

Person specification

Skills/ Knowledge/ Expertise

Essential

• Experience in successful relationship management - of managing multi-stakeholder relationships and programme management. Ability to engage confidently, articulately and sensitively with stakeholders and partners at a range of levels of seniority up to and including board level
• Excellent, planning, prioritisation, time management, and organisational skills in order to effectively manage multi-faceted projects to agreed timescales, deadlines and budgets
• Polished presentation skills, adapting to different audiences and opportunities and including the ability to speak to research finding and create effective presentations.
• Excellent written communication skills. Fluency in written and spoken English
• Understanding of the corporate social responsibility landscape and knowledge and interest in the education and / or employment sector
• Attention to detail and accuracy
• Excellent knowledge and practical application of Microsoft office tools

Desirable

• A passion for supporting young people in realising their potential
• Knowledge of the education and employment sectors including careers support for young people and corporate social responsibility agendas
• Experience of working in a small team
• Understanding of risk management and data protection

Personal Attributes

• Strong client facing aptitude and communication skills both written and verbal.
• A “can-do” attitude and creative approach to a limited marketing budget.
• Calm and patient when dealing with a range of internal and external stakeholders at all levels
• Demonstrates sensitivity and possesses the ability to manage effectively the organisational tensions that sometimes develop between all stakeholders involved in the organisation and delivery of its work.
• Team Player: works collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos

Other

• Able to undertake some occasional work in the evenings and at weekends
• Able to travel in the UK if required

Application process

The Education and Employers charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.

The closing date for applications is 23:00 (11pm) Sunday 26th July 2020. Successfully shortlisted candidates will be notified no later than Friday 31st July 2020. Interviews will be arranged with successful candidates for the 5th / 6th August 2020 and will take place virtually.

Please your CV and covering letter (no more than 2 pages of A4) setting out your interest in and suitability for the role. Should you have any questions regarding the role please contact the recruiting manager Katy Hampshire.

Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.

Applications from recruitment agencies will not be considered under any circumstances.

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement.

About the Education and Employers charity

Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.

Over 55,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 80% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns such as Inspiring Women and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America Merrill Lynch.

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 4,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 1.8 million interactions between young people and volunteers from the world of work have already taken place.

In partnership with the National Governance Association the charity runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement.

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Since the coronavirus outbreak began, our society has pulled together to achieve extraordinary things. Thousands of people sleeping rough have been temporarily housed in a matter of weeks, and many more were prevented from becoming homeless due to emergency changes to legislation.

As we begin to emerge from lockdown, we now stand at a crossroads: we can build on the incredible progress that has been made by helping everyone move into a secure and permanent home; or we risk seeing thousands of people being forced into homelessness.

We are recruiting for a Philanthropy Manager to join our expanding Partnerships and Philanthropy team, to work alongside our inspirational supporters and beneficiaries to bring an end to homelessness in Great Britain.

About the role
As Philanthropy Manager, you will lead on launching and growing our new philanthropy Giving Club. We are working with an excellent consultant now to design this new offer and the new post holder will take over the reins to establish this exciting new supporter journey. We have a well-established and loyal supporter audience already giving at this level and we want to provide them with an exceptional supporter experience, whilst also providing the engine room to grow our partnerships and philanthropy networks.

The philanthropy team have already grown income by 124% in recent years with a number of new team members in place, so now is a brilliant time to join now that we have clear plans in place for further growth, a great energy in the team and an incredibly urgent cause.

About you
To be successful in this role you will have

• Some experience of philanthropy fundraising, building strong relationships and securing gifts of 4 to 5 figures
• A natural flair for relationships and the ability to work equally well with a wide range of people
• Excellent communication skills, written, verbal and listening
• Knowledge of planning, monitoring and evaluating success in fundraising
• You will be a team player, with a flexible approach and the ability to collaborate well with others

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your on-going development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. For the supporting statement section, please address how you meet points 1-5 of the person specification, which can be found on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website. 

Closing date: Tuesday 14 July (23:59)

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work and to see our work in action, please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

Job title: Campaign Manager - Regular Giving

Region: London

Directorate: Fundraising

Contract: Permanent, full time 35 hours per week

Salary: £36,788.93 (£32,336.93 plus £4,452 London Weighting)

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• An experienced campaign manager with a desire to manage the communications to the Royal British Legions’ passionate supporters

• A desire to provide a great customer service and support to our committed supporters through improved supporter journeys.

• Enjoy and thrive in working in large teams and with others

• Passionate about supporting the Armed Forces community and honouring their contribution

• Come to work each day to be the best you can and to learn and develop

• A great listener and collaborator, with fantastic project management skills

• An encourager, eager to share your knowledge and experience to help others and grow

• A forward thinker, keen to learn from past performances to effect positive change both your work and your own personal development.

If so then we would like to hear from you ….

The Role

The Royal British Legion is looking for an experienced Campaign Manager to join its Individual Giving Fundraising team.

Sitting within the Supporter Development and Engagement team, and reporting into the Product Manager for Regular Giving and Lotteries, the Campaign Manager: Regular Giving will be responsible for managing The Royal British Legion’s Regular Giving cause-led programme, including marketing and communications to existing regular givers and other supporters to optimise income and retention.

The regular giving programme currently consists of the supporter journeys of the Cause Regular Giving, Poppy Supporter and our Payroll Giving products.

You will be responsible for developing and managing communications to existing regular givers within these products, aimed at offering an excellent supporter experience, and maximising retention. You will also organise marketing activity aimed at growing the number of regular givers from within the existing Legion supporter database.

You will plan and manage campaigns end to end, using a range of marketing channels including direct mail, email, telephone, SMS, and events. Working with the Product Manager for Regular Giving and Lotteries you will also develop long-term strategies, budgets and targets for this important programme.

The successful candidate will have a degree level qualification or equivalent relevant experience, with a particular focus on planning and managing complex direct marketing campaigns. You will also have experience of managing suppliers, managing budgets and forecasting, analysing results and using insight to inform strategy and campaign plans.

You will be a strong team player who can lead and manage multiple projects at once with varying levels of support across the organisation.  You must be highly organised and have a positive attitude towards continuous development and change.  Strong critical thinking skills are essential ensuing all decision making is based on insight.

If successful you will be part of a positive and enthusiastic individual giving team who all play an active part in each other’s roles, providing support, advice and guidance throughout your working life.

The role is primarily office based in Borough High Street, SE1 1AA with occasional work from other Legion premises, however due to the COVID 19 pandemic the team are currently all working from home.  This role would likely begin remotely and then follow organisational guidelines on returning to the office and homeworking policies, with potential opportunities to continue to work from home on a regular basis going forward.

How to Apply

Please click ‘Apply Online’

Closing date for this role is: Sunday 12th July 2020

Fundraising Manager – Individual Giving
Deptford, London (home based currently)

If you have a background in individual giving income generation and management, this is an exciting opportunity to join an ambitious charity that helps to feed the nation’s most vulnerable people.

About Us

We are FareShare, the UK’s largest charity fighting hunger and food waste. We are a charitable distribution network that takes excess, in-date and good to eat food and redistributes it to other charities that turn it into meals.

The COVID-19 pandemic has created an even greater need for our work. During this time, we’ve trebled the amount of food distributed to support vulnerable people. 

Until recently, the majority of our fundraising focus and successes have been on corporate partnerships and income from trusts and foundations. We have some fantastic and loyal individual donors, as well as thousands of new supporters thanks to phenomenal response to our COVID-19 emergency appeal.

It is imperative that we continue to expand our income streams to convert this new level of support into funds that can help those most in need. As such, we are looking for a Fundraising Manager to join us, focusing on our individual giving income stream. 

The Benefits 

- Salary of up to £40,000 per annum 
- Pension
- Travelcard loans (if required) 
- Cycle to work scheme 
- Employee assistance programme

This is an incredible opportunity to take on a new role in our organisation, drive innovation in our supporter experience and use insight to shape, test and refine our individual giving strategy. 

COVID-19 has made day-to-day life even harder for vulnerable people, but we are passionate about our cause and overcoming the challenges that lie ahead.

We are doers. We are a community. We change lives. If you think you could thrive as part of our forward-thinking team, we’d love to hear from you.

The Role

As the Fundraising Manager, you will lead and develop our individual giving programmes, inspiring and motivating donors to engage with the organisation more often and more deeply.

You will develop existing and new propositions, products, audiences, channels and technology and deliver creative supporter journeys that build long-term loyalty and value.

Additionally, you will:

- Manage, plan and deliver multi-channel and data-driven engagement with individuals
- Oversee the planning and delivery of a new programme of multi-channel activities which support regular and one-off cash donations
- Create an inspiring donor experience that builds long-term engagement 
- Work with the Fundraising Marketing Officer to deliver a great supporter experience 
- Provide insight and evaluation on our donor audience, campaign performance and opportunities
- Work with the Head of Fundraising, Corporate Partnerships Manager and Senior Trusts & Grants Manager to manage major donor relationships and processes

About You 

To join us as a Fundraising Manager, you’ll need:

- Experience of individual giving income generation and management 
- Previous experience of creating activity programmes and business plans to recruit, engage, inspire and retain donors
- Experience of creating and delivering multi-channel campaigns and using digital channels to acquire new donors 
- A track record of providing excellent customer and/or donor care 
- Experience of using Salesforce or a similar database and audience segmentation and using data analytics 
- Solid knowledge of the regulatory environment for fundraising from individuals, including data protection, Gift Aid and fundraising codes of practice and regulation
- Good analytical, forecasting and numeracy skills 
- Proficiency in emailing systems such as ActiveCampaign or Mailchimp

Experience of any of the following would be beneficial: line management, major donor relationship management, or working with a fundraising board.

Other organisations may call this role Individual Giving Manager, Fundraising Programme Manager, Donor Manager, Supporter Experience Manager, Senior Fundraising Officer, or Senior Fundraising Executive.

The closing date for applications is 9am on the 20th July 2020. Interviews will take place during the week commencing the 27th July 2020.

Webrecruit and FareShare UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking a new challenge as a Fundraising Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The brilliant Individual Supporters Team at Crisis plays a key role in our successful and innovative Fundraising Programme – raising in excess of £30m per year. The team is vital to the long-term income growth of the organisation, recruiting new individual supporters and increasing the engagement of existing supporters through an audience – led communications programme of diverse channels and products.

About the role
As Year Round Giving Manager, you will develop and deliver strategies informed by insight to achieve increasing levels of net income and lifetime value for the Individual Supporters Team, through year-round activities. This will be delivered in accordance with the organisation’s plans for growth in sustainable income from new and existing supporters, through a planned programme of targeted acquisition and retention activities.

About the role
As Year Round Giving Manager, you will develop and deliver strategies informed by insight to achieve increasing levels of net income and lifetime value for the Individual Supporters Team, through year-round activities. This will be delivered in accordance with the organisation’s plans for growth in sustainable income from new and existing supporters, through a planned programme of targeted acquisition and retention activities.

About you
To be successful in this role you will be comfortable working in a fast paced environment and have extensive experience of strategy and planning of large-scale direct marketing programmes including donor acquisition and retention programmes across a range of media. As well as a detailed knowledge of print production and mailing techniques.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your on-going development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Sunday 26 July 2020 (23:59)

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

THE SPITALFIELDS CRYPT TRUST

JOB DESCRIPTION

Post Title Individual Giving Manager

Responsible to Head of Fundraising and Communications

Purpose of Post To lead, review and drive forward the strategy to grow income from individual giving. Managing the recruitment and development of individual donors; maximising income through one-off and regular donations, payroll giving, warm mailings, and other donor development activities.   

Salary £19,800 - £21,000 (£33,000 - £35,000 FTE)

Hours 22.5 hours per week (3 days per week)

Location Haggerston
 

Please send a CV and a covering letter as your application.

Introduction:

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery hostel, a Primary Programme and a Training and Development Centre), two supported houses and two social enterprises supporting people into long term recovery from addiction and homelessness. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets. Set up over 50 years ago, the charity was one of the first in the UK to provide shelter to homeless, alcoholic men.

In employment we actively seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates.  We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)).  SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.

Role and Responsibilities:

The Individual Giving Manager is responsible for developing and maintaining relationships between SCT and individual supporters. The post holder will be responsible for identifying and maximising income through targeted communications and stewardship with potential and existing regular donors, high-value donors and patrons. They will also have line management responsibility for the Communications Officer who will be supporting the Individual Giving Manager to increase support from individuals alongside other organisational-wide tasks.

This will role will also include development of the mid level, Major donor and Legacy fundraising programmes.

At SCT the Fundraising and Communications Team works collaboratively to share ideas, knowledge, skills and experience to create a supportive culture. This is something we are proud of and believe enhances our success.

An excellent knowledge fundraising is essential together with the ability to inspire supporters to select SCT as their preferred charity.

INDIVIDUAL GIVING FUNDRAISING

• Develop and implement a strategy for Legacy, Individual, Mid level and Major Donor fundraising with the Head of Fundraising and Communications, adhering to agreed targets and plans
• Review and assess our existing supporters and produce solicitation plans depending on their giving potential.
• Work with the Communications Officer to plan and deliver a regular communications and engagements with individual supporters
• Own and manage the Etapestry database. Providing queries and reports for the team as needed, keeping abreast of improvements or developments with the system and ensuring that all relevant info is captured across the team.
• Maximise the value of current donors, offering different opportunities to engage with SCT.
• Recruit and develop committed givers, maximising income from this area, including encouraging lapsed donors to resume giving and upgrading gifts where appropriate
• Manage ongoing cold supporter recruitment
• Monitor the performance of all donor recruitment activities reporting to management and making recommendations for future investment
• Co-ordinate feedback and updates to committed and high value donors, ensuring that they are kept close to our work and continue to support us
• Work with and support a Fundraising Volunteer to achieve agreed fundraising targets
• Manage and organise relevant project information to support individual giving.
• Provide regular reports to Head of Fundraising and Communications on all fundraising activity, performance and income streams.

OTHER REQUIREMENTS

• To line manage the Communications Officer, ensuring they are meeting their objectives and directly supporting fundraising activities as well as their responsibilities for the wider organisational.
• To work with Head of Fundraising and Communications in developing new ideas for potential improvement or fundraising opportunities.
• Contribute to the targets and plans as agreed with the Head of Fundraising and Communications, whilst contributing to the planning process
• Maintain the security of sensitive personal and other confidential information
• Attend meetings and events as required, which may include some out of hours work
• Maintain a broad and detailed knowledge of the SCT’s services and funding needs
• Identifying own and other’s learning and development needs, liaising with the Head of Fundraising and Communications and attending training seminars, courses and study days as appropriate.
• Undertake such other reasonable duties that may be required from time to time

Person Specification

Essential

Desirable

Skills and Knowledge

• Excellent interpersonal and communication skills
• Ability to influence/persuade a wide range of stakeholders, including through face to face meetings
• Excellent IT skills including MS Word, Excel, Outlook and Powerpoint High level of accuracy and attention to detail
• Ability to prioritise and work to deadlines
• Has proven successbuilding and  increasing income fromindividual giving programme with a range of donors, including regular givers and major donors
• Excellent writing and proof reading skills
• Strong analytical, problem solving skills and methodical research skills with the ability to think creatively and strategically

• Knowledge of the sector
• Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and fundraising codes of practice and regulation

Experience 

• Minimum 3-years experience working in fundraising
• Proven experience and a recent track record of success in raising funds from individuals, including major donors (£10,000+) and direct mailings (physical and/or electronic)
• Experience of developing presentations for clients
• Experience of consistently meeting or exceeding targets
• Experience of databases and audience segmentation and use of data analytics

• Experience of fundraising in the voluntary sector
• Experience of developing relationships in local community
• Experience of creation of budget / forecasting
• Experience of using eTapestry/Raiser’s Edge database
• Experience of working in an organisation supporting individuals with addiction issues

Cultural Indicators

Delivering Results

• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.
• Makes effective, data-driven decisions.

Role Model / Leading by Example

• Is an inspiring role model for others, building trust,living our Vision / Mission and principles and delivering our services accordingly.

Continual Improvements

• Consistently seeks to improve how we do things to achieve and Embraces change and innovation.

Effective Communication

• Communicates clearly effectively, and honestly. Listens to others and adapts communication to suit them.

One Team

• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.

Join the Bliss family and help us give babies born premature or sick the best chance of survival and quality of life.

Bliss is an award winning, digital first organisation looking for a Communications Manager to lead a dynamic and ambitious Communications Team.

You will have broad communications experience, in particular in digital and strategic marketing, and a strong track record of developing and delivering successful, integrated campaigns to meet fundraising, campaigns and service delivery targets. The ideal candidate will also be able to demonstrate the following skills and experience:

• Broad experience and understanding of the full range of communications tools and channels, with specific expertise in strategic marketing and digital development
• A track record of developing and implementing successful communications strategies and plans
• An ability to analyse and segment audiences and tailor communications and key messages accordingly
• Strong experience of managing and leading a multidisciplinary team to meet objectives and deliver success, including ability to lead and develop team members
• Excellent verbal and written communication skills
• Brand management experience including delivering materials to a high standard
• Experience of raising the profile of an organisation through the media

This is a fantastic opportunity for someone to drive continued excellence and innovation in this varied and creative role.

For more details please view the job description and person specification attached to this advert and also available on our website.

Why work for Bliss?

Bliss values and celebrates the work of its Communications Team and our organisation’s strategy prioritises digital.

We are an equal opportunities employer and take pride in our collaborative and inclusive work culture. We understand that we all have different priorities at home and we therefore aim to offer a mix of financial and non-financial benefits. Our benefits include financial, health & wellbeing, lifestyle and career development options:

• 25 days paid holiday (pro-rata for part-time employees)
• Flexible working practices such as flexi-time working hours and time off in lieu (TOIL)
• Relaxed work life and dress code
• A contributory Bliss pension scheme
• Interest free annual season ticket loans
• Company and statutory sick pay scheme
• Compassionate leave
• Time off for volunteering
• Salary sacrifice schemes (bike to work, payroll giving)
• Access to 24x7 free Employee Assistance Programme
• Family friendly policies
• Learning and development via peer to peer, blended, cascaded and self-directed learning
• Mentoring and coaching

How to apply

Interested applicants are requested to submit the following documents:

• CV
• Supporting statement explaining how you meet the criteria in the person specification
• Equal opportunities form

Recruitment Timeline

• The closing date for applications is 9am on Wednesday 15 July 2020
• The first round of interviews is provisionally scheduled for 20/21 July, and will be held via zoom video conferencing
• Second round interviews will be held week commencing 27 July

It is Bliss’ policy not to contact applicants who have not been invited for interview so if you have not heard from us by 22 July you should assume that, on this occasion, your application has been unsuccessful.

Location: Flexible, with one day a week in Birmingham

Contract: Permanent

Salary: £60-£65,000

The Canal & River Trust look after and bring to life 2,000 miles of our waterways, believing that life is better by water. The Trust is seeking a Head of Individual and Legacy Giving to develop and deliver their individual and legacy giving strategy to achieve income and donor targets.

Our canals and rivers have been critical over the last few months, providing a safe, accessible space on people’s doorsteps during the Covid-crisis for daily exercise. The Trust want to do much more in terms of delivering on health and wellbeing for local communities through our waterways, and fundraising will be key to that success.

The Head of Individual and Legacy Giving will lead the Trust’s individual giving programmes and develop existing and new propositions, products, audiences, channels and technology and will develop and deliver excellent supporter journeys that build long-term loyalty and value.

The role will lead a small, growing individual and legacy giving team and will act as an ambassador for Individual Giving throughout the Trust and to stakeholders across the country.

The Trust is looking for a confident, collaborative professional with strong interpersonal and people management skills and a track record of building, developing and managing teams of Indiviudal Giving, Legacy Giving and supporter development professionals.

You will have at least ten years of fundraising or consumer marketing experience and extensive experience of developing and implementing individual giving strategies and achieving significant results in increasing income and improving long-term supporter value. You will also have a strong track record in developing regular giving programmes and of direct marketing appeals as well as a thorough understanding of digital marketing approaches and techniques in a fundraising context. Finally, you will be a natural leader with a strategic mindset and a flair for innovation, with the drive and determination to success whilst respecting others.

For an informal conversation prior to applying to this role, please contact Anton Packheiser +44 (0) 7749 858597 or Suzie Spooner on +44 (0) 7960 932 315

The Service Manager we are seeking to run our Neighbour Mediation Service must be a dynamic, resourceful and self-motivated individual to be able to run an efficient, productive service across several London boroughs. The organisation provides conflict resolution including, Neighbour, Family, Community, Youth, Workplace mediation and Restorative Justice.   

We believe that strong data and evaluation will accelerate Frontline’s impact and we need the Evaluation Manager to drive and lead this crucial area of work. They will have the exciting opportunity, alongside another Evaluation Manager to help build a strong, data-driven culture of reflection and continuous improvement in everything we do. 

The Evaluation Team lead in conducting evaluation projects that contribute to positive improvement both in our programmes and more broadly across the organisation. Equally important, the team works to equip, upskill and support other teams to monitor the effectiveness of their work. 

You’ll need to be highly analytical, with an excellent grounding in evaluation methodology. You’ll also need to collaborate across a charity that values employees’ different perspectives and experiences, and so strong communication and influencing skills are a must.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Since the coronavirus outbreak began, our society has pulled together to achieve extraordinary things. Thousands of people sleeping rough have been temporarily housed in a matter of weeks, and many more were prevented from becoming homeless due to emergency changes to legislation.

As we begin to emerge from lockdown, we now stand at a crossroads: we can build on the incredible progress that has been made by helping everyone move into a secure and permanent home; or we risk seeing thousands of people being forced into homelessness.

We are recruiting for a Corporate Account Manager to join our expanding Partnerships and Philanthropy team, to work alongside our passionate supporters and beneficiaries to bring an end to homelessness in Great Britain.

About the role
As a Corporate Account Manager, you will work across some newly won accounts and get stuck in to new business, as part of a Partnerships team of 7 to help drive our next few years of growth and innovation.

The Partnerships team merged with the Philanthropy team three years ago, to maximise the cross over potential in networks and relationships between the two audiences. This has led to a new strategy, some big wins and deeper, more strategic corporate partnerships. We’ve won partnerships with some household name brands and have huge ambitions to grow this body of work not just to raise money but, crucially, to reach the public with the message that ending homelessness is now within our grasp.

We also have the support of a the newly formed Fundraising Development Team, supporting the Partnerships team. This team ensure we have incredible 6 and 7 figure cases for support, a range of volunteering experiences and the meaningful engagement opportunities we need which means you can focus on what you do best; creating exceptional relationships and impactful partnerships to end homelessness.

About you
To be successful in this role you will have:

• A track record of developing a new business pipeline, and winning partnerships at the 5 and 6 figure level
• Experience of providing excellent account management
• Experience of engaging and influencing c-suite individuals, understanding their motivations and inspiring confidence.
• A comprehensive understanding of CSR and sustainability, with an understanding of future business and CSR trends that might impact corporate fundraising
• Excellent communication and influencing skills
• An entrepreneurial attitude with the ability to learn quickly and work proactively.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. For the supporting statement section, please address how you meet points 1-5 of the person specification, which can be found on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Tuesday 14 July 2020 (23:59)

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work and to see our work in action, please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

Plaese note we will only accept CV's with a covering letter clearly explaining how you meet the job specifications.

The Upper Room works with various disadvantaged groups including homeless people, migrants and ex-offenders, helping them to improve their lives. The successful applicant will have responsibility for managing and working with the Project Managers to ensure the smooth running of all operational activities of The Upper Room. This includes oversight of risk management, health and safety, Safeguarding and Data control.  

Call and Care Manager (CQC Registered Manager)     

Employer: Dementia Concern

Salary: £30,000 to £32,000 per annum

Hours: 35 hours per week

Responsible to: Operations Manager & CEO

Responsible for: Up to 15 Care Attendants

Are you a Registered Care Manager looking to work with a long-standing local charity supporting people living with dementia in Ealing and their carer?

The Dementia Concern Call & Care service offers respite care for carers through providing social interaction and activities to people living dementia through a dedicated team of Care Attendants. We are looking for a registered manager with the drive and ambition to take the service forward. The ideal candidate must have excellent communication and commercial acumen.

Dementia Concern has been providing services for people living with dementia and their carers for more than 25 years and prides itself on providing innovative and high quality services. This post is an opportunity to specialise in a growing field working with a diverse and highly experience team.

Purpose of the Post

The main purpose of the post is to manage the home respite of the charity Call & Care service. Call & Care is a CQC registered service and provides a respite service for carers while providing social stimulation for persons living with dementia. It is paid via the client’s eligible benefits or from their own personal means.

The role also involves working alongside the Volunteer Coordinator who organises a free Carer’s Short Breaks service within the borough. Both roles are part of the grant funding which provides the CQC-registered Call & Care Service and a free volunteer-led sitting service for those living with dementia and their carers. 

Both elements of the Carer’s Short Breaks programme are referred via Ealing Social Services.

The main tasks of the post are to:

• Provide effective management of the day-to-day operations of the Call and Care Service
• Co-ordinate referrals and carry out assessments, including risk assessments, for people with dementia and their carers
• Undertake reviews of the needs of service users
• As registered manager ensure that Call & Care complies with all relevant requirements including Health & Safety and the registered service standards laid out by the Care Quality Commission
• Ensure agreed policies and practices are followed and develop new and updated policies and procedures in consultation with the CEO and support of the HR Manager
• Prepare rotas, check and approve timesheets and annual leave requests
• Maintain good records and statistical systems in accordance with the requirements of both the organisation and funding bodies to achieve targets
• Manage the budget for the service and ensure value for money for service users and the organisation
• Liaise with other colleagues and relevant agencies on the specific needs of service users and share information if requested
• Take responsibility for resolving service failures and complaints and reporting these to the CEO
• Support the development of an improved database for the service
• Monitor and evaluate the performance of Call & Care including outputs and outcomes 
• In conjunction with the CEO develop the service and identify new marketing opportunities
• Provide regular reports to the CEO, the Board of Trustees and relevant

Staff Management

• Provide effective line management of Call & Care staff including the recruitment, induction, supervision and appraisal of Care Attendants 
• Identify and review development opportunities, which will enhance the personal and professional competence of staff and service 
• Oversee relevant training for all staff 
• Plan, allocate and review the work of Care Attendants through their regular one-to-one supervision 
• Arrange and chair regular team meetings for Call & Care staff

Other Duties

• Provide out-of-hours emergency support through an on-call system
• Keep up to date with national and local trends and developments affecting people with dementia and their carers 
• Promote the organisation and its aims externally
• Work in partnership with other organisations to promote awareness of dementia
• Attend meetings, training and conferences as required
• Carry out any other duties which may arise from time to time and are appropriate for the level of the post as directed by the CEO.

Person Specification Essential

• NVQ 4/QCF Level 5 in Health and Social Care or willingness to work towards this
• At least 2 years’ experience of managing and supervising staff in a domiciliary setting
• Experience of assessing service user needs and carrying out risk assessments
• Understanding of Personalisation and its impact on direct service delivery
• Knowledge and understanding of CQC regulatory framework
• An interest in the field of Dementia, the process of ageing and social care
• Capacity to work with service users, carers and the public
• Proficient IT skills including knowledge of databases, rota systems and supporting on-line impact reporting and CQC rating
• Good time management skills and ability to work to tight deadlines
• Willingness to work outside normal working hours (on rota system).

Desirable

• Experience of working as a CQC registered manager
• Experience of running a home care or respite service
• Commercial awareness and ability to understand and manage budgets
• Experience of monitoring, evaluating and auditing
• Ability to communicate well within writing and verbally
• Educated to degree level

Applying for the Vacancy

Please ensure you read through all the information enclosed, including the job description and especially the person specification: the latter will be used as the selection criteria.

A maximum of one A4 sheet of additional information may be added to the application form.An application form is required, but CVs can be submitted as supplementary material. 

I hope you find this information useful and you decide to make an application.

Please ensure that your application and equality & diversity monitoring form reach us by no later than 5pm Wednesday, 29th July, 2020 if we receive a high volume of candidates we may move the closing date forward and if we receive too few replies, we will extend the closing date.

Individuals offered the position will have to undergo an enhanced DBS check. 

Mary Burden

HR Manager