Relationship manager volunteer roles in leytonstone, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.
This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems
ADDITIONAL REQUIREMENTS
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period
BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re currently recruiting Outreach, Events & Fundraising Volunteers to join our amazing and dynamic volunteer team at elop!
elop is an award-winning LGBT Mental Health and Wellbeing Charity with 29 years’ experience of supporting LGBT+ communities across London and Essex borders.
Joining our LGBT+ Volunteer team you will be part of an enthusiastic and dedicated team who value & appreciate the benefit of giving back to the community and enjoy the opportunity to work with others to raise much needed funds to support our work at elop.
Supported by staff or lead volunteers, our volunteer teams plan & deliver events, organise & host varied fundraising initiatives such as karaoke nights, drag bingo, and comedy events. If you’re someone who enjoys talking to people and have a friendly disposition, then you’d be well placed to help us reach new audiences, promote our work, and raise money.
To better the mental health and well-being of LGBTQ+ people, and to challenge the discrimination and inequalities that our community face.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference in Kent by joining our team of trustees!
Kent Community Foundation (KCF) is looking for individuals to join our Board of Trustees who have a real passion for our county and want to make a demonstrable difference to the lives of people in our communities.
KCF is a professional grant-maker and local philanthropy advisor for Kent and Medway. We have been established for 24 years; distributing more than £60 million in grants to voluntary sector organisations across the county; supporting small charities to be sustainable and successful, and helping major donors maximise the impact of their donations.
Trustees are the volunteers who lead charities and decide how they are run; setting strategic plans, monitoring the performance, impact and sustainability of the charity and overseeing its governance. People of any age and background can be a trustee, and we're looking for people with specific experience to help us support communities in Kent. We are particularly interested in applications from people who are typically under-represented on trustee boards.
We have a comprehensive trustee induction programme, so if you have never been a trustee or on a board before, we will ensure you have all the knowledge and support you need.
Trustee: Desirable skills
We are looking for applicants to have one or more of the following:
· Lived experience of the communities we work with and the issues which arise in our county
· Experience of grant making; either as a philanthropist, grant maker or grant applicant
· Experience in working with or within social enterprises
· Experience in communications and PR
· A background in socio/economics, or connections with education in that field
· Knowledge of, and experience in promoting diversity, equality and inclusion
· Professional experience or active interest in technology, digital communications and AI
· Long term connections and networks with any of our stakeholder groups in Kent; such as philanthropists, businesses owners, key voluntary sector influencers
We hope to recruit up to three new trustees with different experience to offer, who can give some of their time and expertise to help KCF continue to grow and develop. We have four in-person Board meetings a year, and trustees also sit on at least one of our sub-committees, which meet two to four times a year (often remotely). There are also occasional events trustees are invited to attend to promote and engage with our work.
The client requests no contact from agencies or media sales.
Justice4 is a registered charity and umbrella organisation dedicated to tackling systemic injustices through advocacy, education, and radical storytelling. Justice 4 Windrush, our inaugural campaign, is committed to exposing the ongoing Home Office scandal that continues to impact the Windrush generation and other Commonwealth communities, while driving systemic change to combat the hostile and racist attitudes towards immigration embedded in Britain’s history and perpetuated through its policies and practices today.
Through powerful storytelling and multi-faceted campaigns, we aim to inspire action and keep these injustices in the public consciousness. From film, television, music, and live events (theatre, concerts, debates) to exhibitions, podcasts, and digital campaigns, we are building a movement to educate the nation and demand justice.
About the Trustee Treasurer role
As Trustee Treasurer, you will play a pivotal role in overseeing the organisation’s financial health, ensuring robust governance, and helping guide strategic decisions that enable Justice4 to deliver impact and sustainability. This is an exciting opportunity to bring your financial expertise, passion for social justice, and commitment to ethical stewardship to a dynamic and mission-driven organisation.
We are looking for someone who can collaborate with our board, support innovative financial planning, and help us continue building a sustainable platform for justice. Your skills and experience will directly contribute to advancing systemic change and supporting the communities we serve.
Carers UK is the national membership charity for the millions of people in the UK who are unpaid carers. As an organisation we provide expert advice and information for carers, campaign for greater recognition and support for carers, and use our experience and expertise to help other organisations do more for carers. Our Board of Trustees plays a vital leadership role in the work we do while ensuring the charity is equipped and governed effectively, establishing and monitoring strategy and ensuring we are true to our values and keep carers at the heart of everything we do.
We are now seeking to appoint up to four people to join our Board of Trustees, to steer us towards our vision of a world where carers are recognised, valued and supported.
It’s an exciting time to be part of Carers UK, as we launch our new strategic review in 2026. Our Board is instrumental in ensuring we make the future really impactful for carers through our vision and strategy while fulfilling all our obligations as a charity.
We are also seeking to appoint a Nations Trustee for Scotland. In addition to the general responsibilities of a trustee, the Nations Trustee will be expected to ensure that the Carers UK Board is informed on key issues affecting carers in their Nation.
To find out more about this opportunity and apply, please download the Trustee recruitment pack from our website
Carers UK is committed to representing the diverse society in which we work and actively encourages applications from people with current or recent experience of caring from all backgrounds and experiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every year, millions of phone calls made by people who stammer are mishandled. Callers are misunderstood, laughed at or hung up on. Voice recognition systems don’t recognise their speech.
This can leave them being locked out of bank accounts, or unable to book GP appointments and get the help they need. It makes phone calls a nightmare. We’re here to stop this.
Between November 2025 and October 2026, we will be providing free Zoom workshops to companies and organisations, where we will outline the steps needed to end the phone call nightmares. We are looking for volunteers who stammer to talk directly to businesses and help them understand how and why these changes are needed. Our Workshop Volunteers will be at the very front of our national Space to Stammer strategy, which forms part of our National Lottery work. It’s an exciting opportunity to join STAMMA as we grow and launch our new Phone Call Nightmares Campaign.
We're looking for volunteers who can commit to at least 5 workshops over the next year. Please see the full role description on our website for current dates,
About the role
Working with our Training & Outreach team, we’re hoping that, following training, you’ll feel comfortable to:
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Work within a pair to deliver pre-prepared workshops to a diverse audience of organisations.
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Answer questions and facilitate discussion. The workshops will roughly comprise of 30mins of presentation, and 30mins open forum for discussion.
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Share and answer questions about your own experiences on phone calls.
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Facilitate training with Zoom: taking turns in a pair to manage Zoom administrative functions such as switching on the captions, keeping an eye on questions in the chat box, allowing visitors into the session, muting/unmuting.
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Act as an ambassador for STAMMA, helping us to build good relationships with organisations, to help enact real change.
Who are we looking for?
You’re likely to enjoy volunteering in the Training & Outreach Service if you:
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Enjoy public speaking and chatting with groups or would like to develop these skills.
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Have or are interested in developing presentation skills.
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Are comfortable both speaking and using the chat function in Zoom (or are happy to learn more about the platforms functionality).
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Are comfortable sharing your personal experiences in relation to phone calls.
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Have good time management skills – sessions will only last an hour, and every second counts!
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Are passionate about making the world a better place for people who stammer.
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Can commit to at least five sessions in advance.
For this role, it’s essential that you have a stammer. We think our message is best delivered directly from people who stammer, and your lived experiences will help make them sit up and listen.
You will need a quiet place where you can work in relative privacy and not be overheard during Zoom calls or telephone calls. You also need to have access to your own computer or laptop.
As a volunteer you can, of course, step back from the role at any time. However, both you and the service are likely to get most out of the opportunity if you’re able to volunteer with us for 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact.
What can you gain from this opportunity?
This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.
How to apply
To apply, please click 'apply' to fill in the volunteer form that is on our website.
We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.
We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.


The Opportunity
We are recruiting 3 lay Trustees! Do you bring skills and experience in communications, human resources or membership engagement? Would you like to use these at board level to shape a charity? We'd love you to join our Board of Trustees if so.
This is a fantastic opportunity to have a great impact on the UK’s mental health at the highest level!
Does this matter to you as much as it matters to us? Then a Trustee role with UKCP will give you the chance to support a cause with your professional skills.
Who is the UK Council for Psychotherapy?
UK Council for Psychotherapy is a leading organisation for psychotherapists and psychotherapeutic counsellors. We believe that psychotherapy can help us in profound ways. Solving immediate issues and transforming how we think, feel and behave is how we do this.
We offer professional support for our members here in the UK. We are also the leading research, innovation and educational body. UKCP continue working to advance psychotherapies for the benefit of all.
What matters to us
We see first-hand the power of psychotherapy to improve lives. We speak up for the importance of psychotherapy in national and local policymaking. UKCP also represents the social value of psychotherapy in the UK today.
If you join us…
You will be a part of a committed Board who is doing more to reflect the communities we serve. This is an opportunity to shape the work and direction of UKCP. Help us achieve our vision of a world in which emotional and mental wellness is a human right.
Equality, diversity and inclusivity are felt throughout our values and the culture of our work practices. So, you’ll enjoy the rewards of helping us to be a voice of change where it’s needed.
Who we’re looking for
We are looking for three Trustees to join the UKCP Board, bringing any or a combination of the skills and experience listed below. All candidates will share our commitment to improving the UK’s mental health and understand the importance of high-level governance in achieving this.
We are particularly seeking:
- HR Trustee – Someone with proven experience and insight into human resources practices, people management, organisational culture, staff wellbeing, recruitment, and talent development.
- Communications Trustee – Someone with professional experience in communications, marketing, and/or public relations.
- Membership Engagement Trustee – Someone who can provide insight-led oversight of UKCP’s membership activities.
Please make sure you read our Candidate Information Pack before applying, as it contains important details about the role and our organisation.
Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining UK Council for Psychotherapy!
What’s next?
Eastside People is supporting UK Council of Psychotherapy in the recruitment of these roles. You can click here/follow the link to apply today.
The closing date for applications is Monday 5th January. Shortlisting interviews will take place shortly after. Shortlisted candidates will then have an interview with UKCP shortly after this.
We acknowledge every application. You’ll always hear from us after taking the time to apply - we look forward to hearing from you!
PDA Society are excited to share that we are looking for 2 new Trustees to join our board.
Trustees play a key role in providing strategic direction, oversight, and support to ensure that the PDA Society continues to grow sustainably and deliver real impact for the community we serve.
Following the retirement of two Trustees we’re keen to broaden the range of skills and experiences represented. Our work is guided by people with lived experience, and our Board of Trustees plays a central role in shaping our strategy and ensuring that our values are embedded across everything we do.
Appointments are made on merit, and we are committed to creating a diverse, inclusive Board that truly reflects the communities we serve.
We particularly welcome applications from anyone who has experienced marginalisation due to their race or religion, as these voices are currently underrepresented on our Board.
This is a voluntary position, and Trustees are not remunerated, although reasonable expenses are reimbursed. Trustees are appointed for an initial 3-year term.
Our mission is to improve the lives of PDA children, PDA adults and their families. We are working hard to build awareness and understanding.
The client requests no contact from agencies or media sales.