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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Coordinator – Mobile Dignity Hub, South-West England
Job description
This is a role based in the South-West of England, working across the region to deliver a new mobile refugee clinic. The Project Coordinator is responsible for setting up and running the pilot project: coordinating a rented van, a small cohort of trained volunteers, and a rolling programme of visits to areas where people seeking asylum have been dispersed. The primary services will be dependent on the availability of other services in the local area but are non-specialist advice and referrals, and the distribution of welcome packs, clothes and hygiene items. The Project Coordinator can be based anywhere across the South-West.
The mobile model exists because widening dispersal is moving people seeking asylum further from city-centre services, often to rural areas with little existing support infrastructure. Fixed premises are a poor fit for many people's reality – low incomes, limited transport, childcare, language barriers and poor health can make a city-centre appointment practically inaccessible. This project takes support to where people are, building trust through co-hosting with local organisations and the use of refugee peer supporters.
The Project Coordinator will work closely with the CEO and Back Office, collaborating on volunteers, budget management, partnerships and the development of the project. This role starts part-time (3 days per week) and is expected to increase to full-time (5 days per week) from January 2027. Extension beyond the pilot period will be based on performance and funding, and decided by mutual agreement between the Project Coordinator and the CEO.
Role specification
Setting up and running the mobile clinic:
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Lead the practical set-up of the pilot: sourcing and maintaining a rented van, developing a network of partners across the South-west to coordinate operations and facilitate storage
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Plan and deliver a rolling weekly/monthly rota of visits to different areas where people seeking asylum have been dispersed, working towards the target of 200 members served in the three-month pilot (800 in the first six months).
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Oversee day-to-day delivery of non-specialist advice and referrals, and the distribution of welcome packs, clothes and hygiene items, ensuring services operate efficiently, safely and in line with organisational procedures.
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Create and keep up to date a directory of local support services (health, legal, housing and other) so members can be referred accurately and quickly.
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Identify and monitor the evolving needs of members and suggest new or improved ways of working to best serve the communities the project works with.
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Identify and realise purchases needed to run and develop the project. Pay suppliers or ensure the Back Office knows when to pay.
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Undertake any additional ad hoc tasks or responsibilities as directed by the CEO to support the effective running of the project.
Member support:
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Assess member needs and identify local service gaps to ensure relevant and suitable support is provided.
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Support members to access and enrol with appropriate service providers through effective referral pathways.
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Collect monitoring and evaluation data on what and how the project is delivering, including member feedback.
Volunteers and safeguarding:
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Recruit, welcome, train and manage a small team of volunteers, ensuring everyone is well supported and clear on how to help members within eligibility criteria.
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Ensure all volunteers, visitors and any other relevant party understand and adhere to all safeguarding policies and procedures, including photos/media.
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Manage safeguarding, including reporting concerns, incidents and disclosures immediately.
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Ensure a safe environment for members, volunteers and visitors, maintaining appropriate health and safety standards on the road and at any partner venues.
Partnerships and stakeholder management:
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Develop partnerships with local organisations across the South-West (including hosting arrangements at hubs and other venues) to build trust and extend the project's reach.
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Maintain and nurture relationships with partners through clear, timely communication and attendance at relevant meetings.
Budget management, reporting and accountability:
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Manage and keep to the project budget.
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Ensure careful management of financial resources and account for all expenditure on Xero.
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Maintain regular communication with the CEO and Back Office, responding to queries and carrying out tasks as required, including participating in regular meetings.
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Contribute to a full evaluation of the pilot project to inform decisions about extension or expansion to other areas.
Essential Criteria
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At least two years' experience (paid or voluntary) working with displaced and/or marginalised people.
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Ability to stay calm and work under pressure in a highly emotional environment.
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Very clear communicator, able to lead and motivate a team of volunteers and clearly enforce rules.
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Understanding of professional boundaries.
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Ability to stay emotionally resilient and practise self-care while remaining compassionate to the needs of others.
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Proven ability to improve services within limited resources.
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Proficiency with Microsoft Office software and tech literacy in general, most importantly with Excel, Teams and digital file management.
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Eligibility to work in the UK.
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Strong spoken and written English is essential. You must be confident working in a multilingual environment where not everyone shares the same language.
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A full, valid UK driving licence, and confidence driving a large van.
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Willingness to travel regularly across the South-West of England and to work outside the formal hours of 9am–5pm occasionally, as the work demands.
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Understanding of the UK asylum system and dispersal policy.
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Knowledge of the South-West of England, particularly Dorset and Bournemouth.
Desirable
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Interest and knowledge of the NGO sector and humanitarian movements in the UK and Europe.
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Existing network of or knowledge of various services and providers across the South-West
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Additional language skills are desirable but not required.
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Passion, initiative and creativity to constantly improve what we do.
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Experience starting a business/charity or of working in a start-up would be a distinct advantage
Offered Benefits
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Salary of £30,000 per annum (FTE). This role is part-time (3 days per week) for four months, potentially rising to full-time thereafter (5 days per week), with salary pro-rated accordingly.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone to contribute effectively to governing the organisation. You will have skills and experience in at least one of the following areas; housing development, property maintenance, strategic asset management or finance / treasury. Preferably, you will also have experience in the social housing sector.
About Hastoe
Hastoe was established over 60 years ago and now manages more than 7,500 rented, shared ownership and leasehold homes, mainly located across the south of England from Devon to Norfolk. Since 1987 we have focused on being a leading rural housing specialist, helping to sustain rural areas by working in partnership with communities to deliver high-quality, affordable housing developments for local people. However, we still have properties in urban areas that remain important to us.
Our Business Strategy is focused on ensuring our homes are safe, that we deliver on our customer needs, and that we are sustainable as an organisation.
The role
As a Board Member you will be responsible for:
· Helping to set our strategic direction.
· Overseeing our financial and operational performance.
· Supporting effective governance and risk management.
· Ensuring regulatory compliance and customer focus.
· Acting as an ambassador and representing Hastoe.
The role is expected to require a time commitment of around 15 days a year, including an overnight stay to attend an away day. Our meetings are held during the day and generally in London. There may be occasional travel required to other locations, e.g for a scheme opening.
How to apply
Please submit your CV together with a covering letter which sets out your interest and related experience.
Please also include the names of two referees. Referees will not be approached until the final stages and not without your prior permission.
The closing date for applications is midnight on 20 September 2026.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Hygiene Bank is looking for a creative, strategic and proactive Communications & Marketing Manager to raise awareness of hygiene poverty, strengthen our influence and inspire people, businesses and communities to take action. This pivotal role will shape our voice as a growing national charity, leading communications and marketing activity across the organisation and with an exciting range of partners.
Working collaboratively across the organisation and with external partners, the postholder will protect our brand integrity and ensure our messaging is clear, ethical and impactful. They will help amplify the voices of people experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. This is a varied, creative and meaningful role at the heart of our mission to ensure everyone has access to the hygiene essentials they need.
ABOUT THE HYGIENE BANK
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.
At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change.
You can read more about our work on our website.
KEY RESPONSIBILITIES
1. Communications Plan and Content Creation
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Develop and deliver the annual communications and marketing plan, working with senior leadership to align activity with organisational priorities.
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Plan, create and manage high-quality written, visual and multimedia content across media, social media, newsletters, presentations, speeches and campaign collateral.
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Ensure all communications are accurate, impactful and consistent with The Hygiene Bank’s mission, values, tone of voice and brand guidelines.
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Translate complex or sensitive issues around hygiene poverty into compelling stories that engage supporters and partners.
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Provide strategic communications support for key campaigns and partnerships, including National Hygiene Week, fundraising campaigns and work with partners such as Boots, Unilever and smol.
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Oversee approval processes, brand resources and organised filing systems for communications materials.
2. Digital Strategy and Implementation
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Lead digital planning, delivery and maintenance across the website, email, social media and digital campaigns.
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Manage digital advertising activity, including paid social, Google Ads and SEO, ensuring activity is effective and delivers strong return on investment.
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Oversee analytics, reporting and insight-driven optimisation, using performance data to guide your own work and the work of the Communications Officer.
3. Ambassadors and Influencers
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Build and nurture relationships with ambassadors, influencers and public supporters.
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Develop briefs, guidance and campaign plans for influencer activity, ensuring messaging aligns with organisational values and priorities.
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Identify opportunities to amplify diverse lived experiences and voices.
4. Events and Campaigns
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Lead promotional activity for national and regional events, campaigns and awareness moments, including activity with brand and corporate partners.
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Support branding and communications for in-person and digital events, producing event-related content such as photography, video and social media.
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Collaborate with corporate partners to produce co-branded communications and collateral that protect our brand integrity and align with partner requirements.
5. External Engagement and media
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Lead communications for collaborative campaigns, including End Hygiene Poverty with In Kind Direct, coordinating activity, messaging and campaign assets.
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Build relationships with sector organisations and partners to amplify shared campaigns, priorities and messaging.
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Secure local, regional and national media coverage, working with external agencies to develop broadcast, print and online opportunities.
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Produce press releases, statements, case studies and briefing materials to support proactive and reactive media activity.
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Manage suppliers, agencies and freelancers, including budgets where required.
6. Data and Monitoring
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Monitor communications performance using analytics and performance data, ad use insights to improve performance.
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Prepare an annual review of communications performance and learning to inform future planning.
7. Team and Internal Communications
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Work collaboratively with staff and volunteers to support organisation-wide communications needs, providing guidance on messaging.
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Line manage, support and develop the Communications Officer, empowering them to succeed in their role.
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Provide responsive and practical communications support to colleagues across the organisation.
PERSON SPECIFICATION
With a strong alignment to The Hygiene Bank’s values, you will have:
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Outstanding written communication skills across a range of media, from social media content to case studies.
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A creative mindset, with the ability to find engaging and innovative ways to communicate our work.
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An appetite for change, learning and continuous improvement.
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Excellent organisational skills, with the ability to work independently, manage competing priorities and deliver under pressure.
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Strong interpersonal skills, with the ability to build effective relationships with colleagues, volunteers, corporate partners and community organisations.
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Experience of line management, with the ability to support, develop and empower others.
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A proactive, collaborative and can-do approach.
This job description and person specification outlines the major components of the role but is not intended to be exhaustive.
EXPERIENCE
With experience working in communications and/or marketing, you will be able to demonstrate:
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Experience using a range of communications and digital tools, including content creation, email marketing, website, social media, analytics and CRM platforms.
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Strong copywriting skills, adapting content for different audiences, channels and formats.
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Experience producing high-quality marketing and communications materials across digital and offline channels.
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Experience communicating effectively and building relationships with a diverse range of audiences and stakeholders.
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Strong digital and IT skills, with the confidence to learn and adopt new tools and platforms.
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Experience working within the charity sector or for a mission-led organisation or brand is desirable, but not essential.
TERMS AND CONDITIONS
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Salary: £38,000
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Full time role, or four days per week.
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Home-based contract, with occasional travel across the UK – including at least one trip to London per month for team meetings. Reasonable travel costs will be covered.
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Applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
Closing date: Wednesday 9th September at 9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from W/c 14th September 2026
Registered Charity
11 - 20
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society
The client requests no contact from agencies or media sales.