Representative volunteer roles in cwmbran, torfaen

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

“At Nugent, we believe in a world where every person has the opportunity to thrive – regardless of circumstances. That belief has guided us since 1881, and continues to inspire the work we do today”.

Join Us as a Trustee – Make a Real Difference at Nugent

Role: Trustee
Location: Remote with occasional in-person meetings (location-based)
Time Commitment: Approx. 4 board meetings per year + occasional subcommittee work
Type: Voluntary (reasonable expenses reimbursed)

About Us

Nugent are a North West based health and social care charity, based predominantly in the Liverpool City region, offering a diverse range of support for adults and children. Our children’s provisions include residential homes, a secure facility, a step-down home and SEMH School. Our adult’s provisions include dispersed homelessness accommodation, floating support provided in the community and supported living provided at home. We also provide adult residential homes including a specialist acquired brain injury, a home for those living with dementia, and a home supporting Mental Health needs. We also offer adoption support services working in partnership with local authorities across the UK.

To reach communities beyond these provisions we have established an initiative called Our Future Now, which actively engages in a range of fundraising and community-based activities. These efforts support wider unmet needs across the Liverpool City Region and beyond.

The Role

As a Trustee, you will help guide the strategic direction of the charity, ensuring good governance and overseeing the effective use of resources. You will work with fellow trustees and senior staff to support our mission, challenge constructively, and bring your insight and experience to the table.

As an experienced and committed individual, you will provide support to your peers and leadership to the executive team. You will promote a commercially astute culture across the organisation as we continue to make a lasting difference in the lives of the people we support

This role is ideal for you as a conscientious and driven individual who is prepared to support, advise and actively engage in the achievement of the vision

Who We’re Looking For

We welcome applicants from all backgrounds and are particularly interested in individuals with experience in one or more of the following areas:

• Health and social care policy or practice
• Finance, law, or governance
• Lived experience of using health or social care services
• Charity leadership or fundraising
• Equality, diversity, and inclusion

We are committed to having a diverse and representative board. If you are passionate about improving lives and can contribute to strategic thinking and oversight, we would love to hear from you.

How to Apply

Please apply online and attach your current CV. Alternatively send your CV and a short covering statement explaining why you’re interested and what you can bring to the role to the HR team by 6th June 2025

For more information or an informal conversation about the role, contact the HR team

About us

Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..

The role in a nutshell:

Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

Additional information:

We offer a variety of flexible shifts for volunteers.

What skills, interests or experience might be helpful in this role?

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.

Background  

The Four Nations Advisory Panel (FNAP) has been established by the National Emergencies Trust (The Trust) as a panel of representatives from each of the UK four nations that are able to advise on and support the development and delivery of the work of the National Emergencies Trust (the Trust), between and during emergency appeals.  

Contributions from the panel and individual members will help enable the Trust to continuously improve its knowledge and understanding of the four nations and their communities, so that it can be better informed when supporting survivors of UK emergencies. It will complement the work of the Mental Health, Equity and Survivors Advisory Panels in supporting a collaborative and inclusive approach by the Trust.  

The Terms of Reference for the Panel, which will report directly to the Trust’s Board can be found here. 

The Panel does not hold any decision-making powers in relation to operational and financial decisions by the Trust. 

Role Description  

The role: 

• Ensure each of the four nations are represented on the panel to ensure that relevant differences of culture, communities, administration and capacity are considered and taken account of by the Trust in its activities. 

• Advise the Board and Executive to enhance our reach, networks, and local understanding in each nation. 

• Brokering relationships with relevant organisations and individuals within the relevant home nation. 

• Representing and promoting the work of the Trust. 

• To inform and support the work of the Trust’s other Advisory Panels.  

During appeals:  

• Providing access to relevant intelligence, data and information networks. 

• Working with the emergency funding advisory board in Scotland and similar bodies which may be set up by the Government of each nation. 

• Co-opting additional members, particularly those that have valuable and relevant knowledge and networks (relevant to a nation and/or the type of emergency).  

Profile  

Members of the panel will be drawn from across the statutory and voluntary sectors, and it is anticipated that there will be a member from both sectors for each nation.  Individuals will hold existing roles and responsibilities that cover the whole of the nation they represent. 

Statutory Sector  

Individuals are likely to be staff of: 

• The devolved administration. 

• Organisations that operate across Local Government Administrations in the nation. 

• Emergency Services 

And hold roles that are relevant to 

• Emergency planning and response 

• Community resilience 

• Cross sector planning, liaison and relationships

Voluntary and Community Sector 

Individuals are likely to be staff or representatives of: 

• National VCS Organisations 

• The independent funding sector 

• Umbrella organisations working across the VCS

And hold roles that are relevant to 

• Sector co-ordination, support and resourcing 

• Emergency planning and response 

• Community resilience

• Cross sector planning, liaison and relationships 

Asian MS is a national support group that offers tailored and culturally-sensitive services for Asian people with MS, their carers, friends and family. It's aimed at people whose heritage originates from South Asia.

As an Asian MS Community Engagement Volunteer you will the Group's local representative, helping us to find and attend events and reaching out to your local Asian MS community to raise awareness and extend the reach of the Group.

This role is very flexible, but there will be planning time (with your staff contact) and also attending events, meetings with networks and presentations. We would estimate the role taking no longer than 10 hours per month.

You’ll have support from a member of staff as well as a welcome and induction checklist which lists what resources are available to support you in your role.

As part of your role, you may have to complete some mandatory learning. Please refer to your welcome and induction checklist.

About you

Presentation Skills, confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Apply

Read the role description

All applicants will be contacted within two weeks of their submission.

Asian MS is a national support group that offers tailored and culturally-sensitive services for Asian people with MS, their carers, friends and family. It's aimed at people whose heritage originates from South Asia.

As an Asian MS Community Engagement Volunteer you will the Group's local representative, helping us to find and attend events and reaching out to your local Asian MS community to raise awareness and extend the reach of the Group.

This role is very flexible, but there will be planning time (with your staff contact) and also attending events, meetings with networks and presentations. We would estimate the role taking no longer than 10 hours per month.

You’ll have support from a member of staff as well as a welcome and induction checklist which lists what resources are available to support you in your role.

As part of your role, you may have to complete some mandatory learning. Please refer to your welcome and induction checklist.

About you

Presentation Skills, confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Apply

Read the role description

All applicants will be contacted within two weeks of their submission.

Join us as Dog A.I.D.'s new Honorary Secretary and you would be joining the Board at an exciting time as we have launched the charity’s Strategic Plan with a new CEO supported by a small but strong team, which we will be building further this year. As Honorary Secretary you would be using your skills and experience to support the leadership and strategic direction of our charity as we look to achieve ambitious strategic growth targets over the coming years, becoming a larger, more robust charity with increased profile and reach.

Dog A.I.D. empowers physically disabled people by coaching them to train their own pet dog to become an accredited Assistance Dog. By focusing on the existing pet/owner bond, outcomes for our clients include:

 · increased independence and self-confidence

· improved mental well-being

· reduction in social isolation

· reduced reliance on family members and/or carers.

· increased opportunities, with many of our clients being able to return to work or education, supported by their accredited Assistance Dog.

We are looking for an active and well-organised Secretary who can provide support for our governance functions. You will be required to attend and minute online quarterly Board meetings and other ad-hoc meetings and strategic discussions.

Join the Board of an organisation that is changing places and changing lives.

Groundwork is the community charity with a green heart. Our mission is to create a fair and green future in which people, places and nature thrive. We believe that big global issues – the economy, the environment – have a big local impact. Groundwork East operates throughout the East of England helping communities find practical solutions to the challenges they face. We have a profound moral commitment to respond and grow to meet the anticipated demand for our services.

Role: Non-Executive Director / Trustee
Groundwork East has almost 40 years of experience in delivering bespoke projects that use the environment as a catalyst for building a more sustainable future.

Groundwork involves residents, businesses and other local organisations in practical projects that improve the quality of life, bring about regeneration, and lay the foundations to make sustainable development a reality in local communities.

Our mission has never been more important and we are seeking passionate and committed Trustees who want to drive growth and be part of our ambitious plans. We are deeply committed to being representative of the areas we serve and invite applications from all areas of society.

We are looking for up to 4 trustees to join our strong and engaged Board to bring fresh ideas and new insights with skills developed through lived experience. Expertise that is of particular interest to us includes:

• Finance
• The Environment including energy and water management
• Communications and Marketing
• Knowledge of key partnership networks in our region
• Fundraising and Income generation
• Charity law and Governance

We are an equal opportunities employer and we are committed to securing diversity amongst our Board of Trustees.

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Closing Date: 2 June 2025

Stage 1 interview (by phone) 16-19 June 2025

Stage 2 Interview (in person) Wednesday 9 July 2025

Are you passionate about the natural world and inspiring others to engage with it?

Join us as a Trustee at the Field Studies Council and help shape the future of environmental education.

• You can be based anywhere in the UK
• You’ll need to commit approx. 10 days a year
• It’s a voluntary position but reasonable expenses are reimbursed

About Us

Field Studies Council is an environmental education charity. For over 80 years, we've been inspiring people to understand and care for the natural world. Through our network of centres across the UK, we provide fieldwork and outdoor learning experiences for all ages — from school groups and university students to families and lifelong learners.

We are a leader in biodiversity training, the publisher of best-selling wildlife ID guides, and a champion for accessible outdoor education, particularly for disadvantaged young people. Our mission is simple but vital: to create outstanding opportunities that inspire everyone to engage with and care for the environment.

Your Opportunity to Make a Difference

We’re currently looking to appoint four new Trustees to bring fresh perspectives and help us grow in diversity, representation and expertise. As a Trustee, you'll help guide and shape our charity’s future.

While the day-to-day running of our charity is handled by our staff and volunteers, the Board of Trustees plays a key role in making sure everything stays on track.

That includes overseeing our work, making big-picture decisions, and ensuring we meet our legal and regulatory responsibilities. It’s an important role, but you won’t be doing it alone. You will:

• Provide strategic oversight and guidance to support our mission and values
• Use your insight and experience to influence decisions that impact tens of thousands of learners annually
• Act as an ambassador for environmental education and social inclusion
• Contribute to Board and committee meetings, and participate in key annual activities including visiting one of our field centres each year to see our work in action
• Use your knowledge, experience, and enthusiasm to help us innovate, grow, and reach more people

Who We’re Looking For

You don’t need to be an academic, ecologist or environmentalist to join us or have charity trustee, company director or equivalent experience — we welcome applicants from all walks of life. We are especially interested in candidates with skills in:

• Charity governance
• Finance (qualified professionals – potential Honorary Treasurer role)
• Fundraising & stakeholder engagement
• Marketing & communications

Above all, we want individuals who are:

• Passionate about equal access to outdoor learning
• Ready to speak up and bring a new perspective
• Willing to give their time and energy to support the Field Studies Council

We’re committed to building a Trustee board that is inclusive, representative, and reflective of the diverse communities we serve.

We warmly encourage applications from individuals who are underrepresented in charity governance — including people from Black, Asian and minority ethnic backgrounds, disabled people, LGBTQIA+ communities, young people, and those with lived experience of social or economic disadvantage.

If you're excited by our mission and ready to help others experience the power of nature, we’d love to hear from you.
 

What’s Involved

• Approx. 10 days per year commitment for an initial 3-year term (this includes board and committee meetings, and a centre visit)
• Most meetings are held virtually, with one in-person event annually
• All reasonable expenses are covered
• Appropriate training and support will be provided

Please download the Trustee Candidate Information Pack to learn more and take the next step in helping us connect people with the natural world

Play your part in harnessing the value of the UK’s natural environment for everyone 

Recently celebrating its 10 year anniversary, the Ecosystems Knowledge Network (EKN) has gained widespread recognition as a trusted source of insight for all with role in the stewardship of land, water and nature. Through our events, resources, advice and communications, we support a wide range of people, from volunteers in small local environmental initiatives to representatives of big businesses. Our job is to help them harness the value of the environment for everyone’s wellbeing and prosperity. We are a registered charity and a growing social enterprise. 

From architecture to agriculture, ecology to engineering and finance to fisheries, EKN is a diverse network of professionals. We run pioneering events on ‘frontline’ topics not addressed by others, enabling mutual understanding, collaboration, and action between different sectors and interests.  For example, convening events on the role of games and gamification in nature recovery, and running the renowned series of conferences on the rapidly growing topic of nature finance (now into the sixth year).  

We think the natural environment has huge untapped potential to help resolve issues of concern people and businesses in this part of the 21st Century. The current Board is now recruiting up to three new trustees to guide EKN in this endeavour and to deliver to its 4,000+ members and stakeholders. The role includes attending quarterly Trustee meetings (normally online) and we are seeking candidates with expertise in one or more of the following areas: 

1. Skills and knowledge development 

1. Treasurer - financial and commercial oversight 

1. Rural land and communities 

We are looking for people who are committed to using their expertise and professional networks in support of our charitable objectives and social enterprise goals. 

In accordance with Charity Commission rules, Trustees are not entitled to receive remuneration. All reasonable expenses incurred in relation to the role will be reimbursed. The positions are open to anyone who resides in the UK and has the right to work in the UK. 

New members of the Board will be asked to complete a declaration of their business interests. They will need to fulfil their role in accordance with the rules and guidance set of charity trustees in the UK. It is important that they are able to safeguard the independence and impartiality of EKN. 

At EKN we know that diversity of thoughts, perspectives and lived experience fosters innovation. We are committed to fairness, equal opportunity and inclusion and we encourage applications from candidates of all backgrounds, abilities and identities across all UK nations

It’s an exciting time for the Employers' Initiative on Domestic Abuse: momentum is growing, with heightened public awareness of domestic abuse following the pandemic, increased government focus, and employers increasingly recognising their crucial role in enabling employees to recognise the signs of, and seek support on, domestic abuse.

The Employers’ Initiative on Domestic Abuse (known as EIDA) is committed to equality, diversity and inclusion in our mission to empower employers to act effectively against domestic abuse. 

Our aim is to ensure that all team members, volunteers, trustees, job applicants and the people we come into contact with are given equal opportunity and that our organisation is representative of all sections of society.

We want our board to be representative of our society and membership and particularly welcome applications from people with lived experiences of domestic abuse, people based outside the southeast of England and in the nations of Scotland, Wales and Northern Ireland and from people with experience as a people manager or employer, large or small.

Who we are

We are a free-to-join members' network of employers and a registered charity supporting over 1,500 large and small employers to take effective action on domestic abuse.  Our members collectively employ over 25% of the UK workforce.

Our mission is to equip employers to support their employees affected by domestic abuse and to share best practice with other employers.

We endeavour to bring about constructive change, leading to a society where survivors thrive, and where domestic abuse is not tolerated.

Our Trustees are volunteer board members who play a vital role in making sure that EIDA achieves its mission.  As a group, they:

• Oversee the overall management and administration of the charity.
• Ensure that EIDA has a clear strategy and that our work and goals are in line with our vision.
• Provide support and challenge to the executive team, enabling EIDA to grow and thrive.

We are seeking up to two new Trustees to join the existing group of ten  You can see current members of our board on our website. 

EIDA has a UK-wide remit with a membership made up of employers, and we want to reflect that across our Trustees.

Trustee duties

Trustees are the people who lead our charity and decide how it is run.  We envisage the trustee duties broadly as:

• Support and provide advice on EIDA’s purpose, vision, goals and activities.
• Attend Board meetings, adequately prepared to contribute to discussions.
• Approve operational strategies and policies and monitor and evaluate their implementation.
• Oversee EIDA’s financial plans and budgets and monitor and evaluate progress.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored and controlled effectively.
• Review and approve EIDA’s financial statements.
• Provide support and challenge to EIDA’s CEO.
• Keep abreast of changes in EIDA’s operating environment.
• Use independent judgment, acting legally and in good faith to promote and protect EIDA’s interests, to the exclusion of their own personal and/or any third-party interests.
• Participate in periodic appraisals of the performance of the Board of Trustees, collectively and individually.
• Represent EIDA at external functions, meetings and events.

Who we are looking for

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will contribute to the diversity of thinking on our board.

Whether you are an experienced trustee or are looking to take your first step at board level, we would like to hear from you. We ask for:

• Commitment to tackling domestic abuse and EIDA’s mission.
• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement.
• Effective communication skills and willingness to participate actively in discussions.
• A strong commitment to equity, diversity and inclusion and EIDA’s core values of Collaboration, Empowerment, Versatility, Openness and Kindness.
• Time to commit to supporting the organisation, including attendance at Board meetings (2 hours, 5 times annually), virtual and in-person events (4-6 annually) and any sub committees.
• Ability to build and maintain a healthy network that promotes the aims of EIDA across the business community, to drive member growth, and to enhance EIDA fundraising activities.
• Experience in leading teams, managing people, or influencing organisational culture.

Terms of appointment

Position: Trustee

Location: This is a hybrid role, with occasional travel required to Board and network meetings held in central London

Terms: A maximum fixed term appointment of one three-year term followed by a further three-year term

This is a voluntary position, but reasonable expenses are reimbursed.

Time commitment: EIDA’s Board of Trustees meets 4-5 times a year within the working hours of 10-5pm.  Currently meetings are held in London and remotely (Zoom).

Closing date

9am, Monday 23 June 2025.

We reserve the right to close this vacancy early if sufficient applications are received, so early applications are appreciated.

Canine Partners are looking for volunteers who can provide loving homes for our young dogs, aged 14 months upwards, whilst helping to train them to be canine partners.

By volunteering you will:

• Be a valued member of our Charity
• Know that you are integrally involved in the care and training of a dog that will change the life of a person waiting for their Canine Partner
• Benefit from the companionship and enjoyment of having a dog in your life without lifelong commitment or costs associated with dog ownership
  • Meet like-minded people
  • Can develop your knowledge of puppy development and training.

 ‘With out the continued hard work and support from our volunteers, we would not be able to provide our clients with our life changing dogs.’

What is involved

• Commitment to providing a loving home, care, and training for a dog for the duration of their time in training.
• We consider this a full-time role as you, or another approved adult member of the household, will be required to care for the dog for much of the day and overnight.
• Our trainers need access to the dogs during weekdays for training purposes. We ask that you commute to and from our training centre when required to drop off/collect the dog. Drop off and collection times are between 7.30 - 9.30am and 4-6pm. We try to be as flexible as possible with the times that are best for you.
• Availability to attend pre-arranged training sessions at your home, in your local area, and at our training centre.
• Attend an Introduction session before we coordinate a dog into your care
• With our guidance, and using positive training methods, to continue the training of the dog in various areas. For example:
  • Home behaviour
  • Social behaviour
  • Behaviour around other animals
  • Walking on a lead
  • Off lead exercise
• Maintaining the dog’s health and welfare and, via support and training, to recognise behaviour/health concerns and report them immediately to the dog’s trainer.

What we require from you

• You live within a 30-minute drive of our training centre (post code LE12 9SR)
• That you, as the dog's main carer, are over 18 years of age
• You have a dog friendly secure garden
• Though desirable, prior dog ownership is not required.
• All members of the household are keen to foster.
• There is no more than one pet dog living in your home. The pet dog must be over 12 months of age and would need to undergo our pet dog suitability assessment
• Have the time and ability to commit to the training and care of a young dog. This is a physical role
• Have access to a suitable vehicle to transport the dog
• That you or other approved adult member of the household are at home most of the day, and overnight, to care for the dog
• Attend two training sessions each year
• Understand that the dog in your care remains under the ownership of Canine Partners

Support and Training

• Induction process which includes telephone assessment and home visit
• On-going Instruction and support from our dog trainers. This will be in person, via video link, phone calls, handouts etc.
• Holiday cover and appointments cover can be arranged.
• Payment of expenditure such as mileage to and from a training session with a Canine Partner representative
• Access to our volunteer portal with many resources for your use.
• Invitation to join our Official Canine Partners Community Facebook Group

EVERY WONDERED HOW YOUR SKILLS COULD TRANSFORM YOUNG LIVES THROUGH SPORTS? 
BECOME A TRUSTEE A DFY SPORTS - Level the playing field for young people through sport

Are you passionate about creating opportunities for the next generation? Want to use your skills to support a grassroots charity doing powerful work with young people in London? DFY Sports is looking for new trustees to help us grow, reach further, and have even greater impact.

Who we are

DFY Sports helps young people aged 4–15 from underserved communities flourish through sport. Based in Brent and active across surrounding boroughs, we deliver PE sessions, after-school clubs, holiday camps, football training, and run an ambassador programme connected to our founding sports agency, ISC.

We’ve grown fast—and we’re just getting started. As we scale over the next 1–3 years, we’re looking for passionate trustees to help shape that journey.

Why join us?

• Be part of a hands-on, diverse and ambitious team making a real difference in London
• Use your skills for social good and gain board-level experience
• Support a charity grounded in community, inclusion and action

Trustees meet quarterly (with pre-reads shared a week in advance). You’ll bring your experience and perspective to guide DFY’s future and support our mission at a strategic level.

Diversity matters to us

We’re especially keen to hear from people whose backgrounds reflect the communities we serve—including people of colour, women, those with disabilities, and individuals with lived experience of socio-economic disadvantage.

That said, this isn’t an exclusive requirement. We welcome all applicants who believe in our mission and want to contribute meaningfully. Our goal is to build a board that’s balanced, representative, and full of fresh ideas.

We’re currently looking for trustees in the following areas:

✅ Safeguarding

• Ensure safeguarding policies are robust, compliant and actively implemented
• Support our DSL to report risks, share learning and update the board
• Help shape a safeguarding-first culture across all activities

✅ Marketing & Communications

• Help define and strengthen DFY’s brand and public voice
• Grow our online presence and support outreach to media and partners
• Guide the team on strategic communications and storytelling

✅ Network & Fundraising

• Open doors to donors, sponsors and collaborators through your network
• Support events and campaigns that raise both funds and awareness
• Offer fresh ideas for sustainable income generation

✅ Finance

• Provide oversight of budgets, reporting, and financial controls
• Support long-term financial planning and risk management
• Ensure funds are well managed and spent with integrity

✅ Community

• Champion the needs and voices of the local community in Brent and NW London
• Build connections with local schools, grassroots groups and families
• Help us stay rooted, responsive and inclusive in everything we do

⚽ Your core responsibilities as a trustee will include:

• Attending quarterly board meetings
• Reading board materials in advance and actively participating
• Contributing to DFY’s strategic direction and key decisions
• Supporting your specific area of responsibility, as outlined above

You don’t need to have trustee experience, just care, commitment, and the willingness to bring your skills to a team working to create lasting change for young people through sport. Training and support can be provided.

Interested?

Apply now or pass this along to someone who’d be a great fit. We're excited to hear from people who want to make a difference and bring something fresh to the table.

Lay Trustee

Voluntary

20-25 hours per year

3-year term of office (maximum of 2 terms)

Would you like play an important role in supporting our Executive to continuously improve our organisation, to navigate the current financial climate and challenges in higher education, and to maintain excellent services to students (our members)? 

Worcester Students’ Union (WSU) is a registered charity (number 1145192) and a membership organisation, with its primary object being the advancement of education of students at the University of Worcester. The Union aims to achieve this through:

• representing students’ interests and welfare
• being the recognised representative channel between students, the University, and external stakeholders, and by
• providing social, cultural, sporting and recreational activities for students. 

WSU is an unincorporated company with a Board of Trustees comprising of three Officer Trustees (the Full-time, elected Officers), up to four Student Trustees, and up to four Lay Trustees. The Board is responsible for the oversight of the Union’s governance, strategy, and financial sustainability. The post of Lay Trustee has a 3-year term and post holders may serve a maximum of two terms, either consecutively or non-consecutively. 

We pride ourselves on providing a range of excellent services to students, having a strong reputation nationally, and going above and beyond for students to make a difference. As a team, we are determined to constantly evolve with the help of our dynamic and committed staff, who are working to our new Strategic Framework for 2023-28, which you can find on the WSU's website under the About Us section.

This is a very important time for WSU as we manage the challenges posed by the ongoing cost-of-living crisis and the well-documented difficulties being experienced by higher education providers. We must support the needs of a diverse and ever-changing student body across multiple campuses, with less resource and pressure to diversify income streams.  

Students’ Unions are unique organisations where change is the norm and where students are at the heart of strategy and decision-making. They deliver a wide range of services in a passionate, cost-effective, and professional way and are necessarily responsible, vibrant, and fast-paced. Becoming a Trustee of a Union is an excellent way of providing support and guidance whilst gaining personal knowledge and satisfaction. We have an excellent Board and currently have a vacancy for a Trustee with experience of charity/organisational senior management (Director/CEO etc.) and/or business development.

There are 5 full Board meetings per year and, also, 5 meetings of the two Sub Committees of the Board. We estimate that time to attend meetings (we ask that Lay Trustees sit on one Sub Committee), as well as time to prepare and read papers and liaise with the Chief Executive, totals between 20 to 25 hours per year. Meetings are on-line and so we welcome applications from further afield.

WSU recognises the value of difference and is committed to equality of opportunity for all. We welcome applications from individuals regardless of race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, religious belief, age, marital status or disability, or any other individual characteristic or intersectionality of different characteristics.

We want to support a diverse and inclusive environment as we believe it makes a team more effective and are actively looking for people who share our values. You can see our work as an organisation and commitment to equality, diversity, and inclusion by visiting the About Us section of the WSU's website.

To maintain our independence from the University of Worcester, and to ensure a balance to the student membership of the Board, we cannot consider applications for the role of external trustee from current registered students of the University of Worcester. Alumni are not eligible to be Trustees until at least five years after graduation. 

To avoid potential conflicts of interest, applications also cannot be considered from individuals who are employees of either the University of Worcester or Worcester Students’ Union.

Testimonial from one of our current Lay Trustees:

"As a Trustee I have been able to share my knowledge of the voluntary sector to support WSU, but it has also been an opportunity for me to develop professionally, through broadening my understanding and learning from others. When I first became a Trustee, I was in a Business Development role, but through the experience I have gained, it has helped me to progress my career, now as a Managing Director of a local VCSE organisation."

How to apply:

• To apply for this position, please follow the link to our website to read through the information pack and obtain the application form for this role.
• The Appointments Panel aim to hold interviews on-line during June 2025, with the aim of the successful candidate being inducted ready to commence their role in September 2025.
• If you would like an informal chat about the role, please contact the Chief Executive, Sophie Williams, via the email provided in the vacancy listing on our website.

Thank you for your time and we very much look forward to hearing from you.