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Top job
Fine Cell Work, Battersea (On-site)
£28,000 - £33,000 per year
We are looking for a supportive and non-judgemental individual to underpin all aspects of Fine Cell Work's post-prison programme.
Posted 6 days ago Quick Apply
Social Interest Group, Hove (On-site)
£23,400 per year
We are hiring a Recovery Worker to join our women's only refuge in Hove.
Posted 1 day ago
Look Ahead Care Support and Housing, Brent (On-site)
Up to £27352 per annum + Pension Schemes, Staff Discounts
Posted 2 days ago
Closing tomorrow
Single Homeless Project, Westminster (On-site)
Starting at £25,642.50 and rising incrementally to £27,496.09 per annum
SHP are seeking a dynamic and compassionate individual to join our team as a Floating Support Worker.
Posted 1 week ago
Closing today at 23:30
Shelter, Sheffield (On-site)
£31,133 per year + car allowance
Posted 3 weeks ago
Closing in 4 days
Look Ahead Care Support and Housing, Kent (On-site)
Up to £26077 per annum + Pension Schemes, Staff Discounts
Posted 3 weeks ago
Look Ahead Care Support and Housing, Tower Hamlets (On-site)
Up to £15220 per annum + pension schemes
Posted 1 week ago
Closing in 5 days
YMCA Leicestershire, Aylestone, Leicester (On-site)
£27,144 per year
Posted 2 weeks ago Quick Apply
Safer London, London (Hybrid)
£27,445 - £33,220 per year
We're seeking a Specialist Caseworker Violence and Exploitation, to work alongside young Londoners affected by violence and exploitation.
Posted 5 days ago
Safer London, London (Hybrid)
We're seeking a Specialist Caseworker Families to work w/ parents/carers whose children have been or are at risk of exploitation or violence
Posted 5 days ago
Page 1 of 1
Battersea, Greater London (On-site)
£28,000 - £33,000 per year

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Fine Cell Work (FCW) is a charity and creative social enterprise committed to the rehabilitation of people in prison, and post-release. Our innovative Open The Gate (OTG) programme at our Battersea Hub offers work experience, volunteering opportunities, accredited training, mentoring, and signposting support to participants at any point on their resettlement journey, and we are looking for an ambitious and dynamic Engagement and Support Officer (ESO) to join our team.

The successful candidate will have a comprehensive understanding of the challenges faced by people in contact with the criminal justice system and will work proactively to establish meaningful and sustainable cross-referral pathways with external agencies. They will nurture an aspirational, inclusive, creative, and safe working environment; use their knowledge, insights, and expertise to support tangible outcomes for all OTG participants; and develop the wider programme offer in line with our organisational objectives. 

The role

As well as offering person-centred support and helping to shape our post-release programmes, you would be responsible for:

  • Nurturing an aspirational working environment where participants/Apprentices are inspired to achieve their potential.

  • Working to build and maintain referral partnerships with external agencies [including HMP resettlement teams, probation services, approved premises and community-based organisations supporting prison-leavers] to increase participant numbers and sustained engagement with Open the Gate.

  • Coordinating referrals and assisting with the development of risk management plans, including information gathering, and dissemination.

  • Ensuring timely, accurate, and safe recording of all information and personal data.

  • Action-planning and goal setting with all Apprentices, in consultation with the Workshop Manager, supporting them to achieve work-ready outcomes in an agreed period.

  • Providing day to day practical, pastoral, and sign-posting support to a caseload of Open the Gate participants, or Apprentices, and providing ad-hoc support to graduate Apprentices when required.

  • Working with the wider team at FCW to develop and coordinate a series of employability and creative wellbeing workshops for Apprentices.

  • Supporting small grant application processes on behalf of OTG Apprentices.

  • Responding to safeguarding concerns in line with FCW policy and procedure.

  • Providing remote support via telephone and online to FCW experienced prison-leavers who are not regularly attending the Hub.  

  • Supporting the Volunteer and Programmes Manager with the delivery of the Service User Involvement Strategy and championing service user involvement across the organisation more broadly.

  • Supporting the Volunteer and Programmes Manager to recruit and delivering training to mentors and other volunteers in roles supporting OTG Apprentices.

  • Working with the Volunteer and Programmes Manager to develop and enhance the OTG Mentor Offer including as the first point of contact for Mentors pre- and post- mentoring sessions. 

The person

We are a vibrant, energetic group of people who are passionate about our mission and care deeply about providing a working environment that is inclusive and supportive. 

We are looking for someone with the following experiences and qualities:


  • Compassionate and adaptable ways of working.
  • At least 3 years’ professional experience working with adults in contact with the criminal justice system.
  • Demonstrable experience of adult safeguarding and risk-management.
  • A proven track record of case management, and experience ensuring all case records and caseload processes are clear and up to date.
  • Skilled at building rapport and maintaining boundaried relationships with both individuals and partner organisations.
  • Excellent organisational skills and an ability to manage competing priorities on a daily basis.
  • Experience in monitoring, evaluation, and working to agreed targets and tangible outcomes.


  • Up to date knowledge of housing support, the benefits system, barriers to employment and other challenges facing people post-release.
  • Experience of IT systems including Salesforce or other database management platform.
  • Experience of working alongside volunteers.
  • A willingness to seek support when needed and an interest in pursuing professional development opportunities.
  • An interest in, or appreciation of, the value of creative education.

This role is full time and based in our offices in Battersea, South London. Whilst we offer a supportive and flexible working environment, the successful candidate will need to be in the office full time (with occasional working from home)

Reports to: Director of Programmes

Holiday: 25 days annual leave p.a. plus bank holidays

Salary:  £28,000 - £33,000, dependent on experience

How to apply

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role - applications submitted without a covering letter will not be considered.

Please note: The application deadline is 9am on Wednesday 31st July 2024. We will contact successful applicants as when we receive their application in order to fill interview slots as soon as possible, so early applications are strongly advised.

Fine Cell Work is committed to the principle of equality. No job applicant, employee, volunteer or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital or civil partnership status, sexual orientation, gender reassignment, pregnancy status, age or disability and we will maintain a neutral working environment in which no employee or worker feels under threat or intimidated.

Application resources
Posted by
Fine Cell Work View profile Company size Size: 6 - 10
Posted on: 08 July 2024
Closing date: 31 July 2024 at 09:00
Tags: Training / Learning,Advocacy,Human Rights,Justice,Mental Health,Mentoring / Coaching,Prison,Programme Management,Risk Management,Safeguarding,Social / Support Work

The client requests no contact from agencies or media sales.