Support Worker

Are you interested in a career where you will make a real difference in young people’s lives? Do you understand the challenges which young people face in daily life? Is a career as a Support Worker the next step in life for you?

Care in Mind are currently looking for a kind, caring and friendly person to join our professional team as a Support Worker. Experience is not essential and full training will be provided but understanding the issues young people face in their daily life will really help to make a difference.

You will be based within our Residential Home in Hessay, York working shifts over a 37.5 hour working week consisting of earlies, lates and sleep-ins.

Company Benefits

- Competitive pay (£9.54 p/h + £100 bonus after completing 6-month probation)
- 22 days holiday + 8 bank holidays
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Enhanced company pension
- Life Assurance 2 x your annual salary
- Enhanced maternity/paternity leave
- Paid Induction (Running over 7 days)
- Free on-site parking
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

Your role as a Support Worker

- To carry out direct and indirect care of young people with complex mental health needs
- To work in a team, giving the highest standard of care possible to the young people.
- To closely follow individual care plans and support young people with education, shopping, and social and leisure activities.
- To carry out multiple interventions involving the delivery of care to young people
- To promote independence amongst the young people
- To provide support, advice and information to the young people, parents and other carers
- To carry out further duties as per our attached document (Writing reports, general office admin etc)

Requirements of a Support Worker

- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office)
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- Professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria

- Full UK Driving Licence
- NVQ Level 2 qualification or equivalent in Care
- Previous experience of working with young people who have mental health needs

Due to the current climate regarding the Covid-19, all of our interviews are now taking place as a Video/Audio Interview over Microsoft Teams.

Training will be carried out at the beginning of each month over 2 days covering First Aid, Safeguarding and Therapeutic Risk Management and breakaway techniques. This is paid for along with travel expenses.

The closing date for this position is Monday 12th October, so if you are interested in developing and supporting young people and young adults with complex difficulties then please ensure you apply before this date.

Care in Mind operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

We are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

We reserve the right to close the advert early, should we appoint a suitable candidate.

You may have experience of the following: Bank Support Worker, Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Healthcare Assistant, Care Staff, Care Assistant, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

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Here at Mercy UK we have a passion for God, passion for people and passion for excellence – this means we are committed to becoming an organisation where team members feel supported, valued and challenged to deepen their personal and professional growth. As an agile and fast-moving team, we seek to give our very best to what we do in attitude and activity.

As a Pastoral Support Worker, you carry heart and passion for the emotional, mental and spiritual health of the incredible women who are residents of the Mercy UK home. You have a unique set of skills; bringing together keen organisational and administrative skills with pastoral people skills. You are a cheerleader and at times, a coach to a diverse set of residents, all of whom are wired differently, with different learning styles, outlooks and life experiences but all of whom are united in their pursuit for freedom from life-controlling issues and into intimacy in their relationship with God, self and others.

You are safe hands as the primary point of contact and support for residents during evenings and weekends and your experience and abilities in pastoral support and communication equips you to deliver a fun yet informative schedule. You are able to perceive the needs of the group as well as the individual resident and you can hold these in tension. You are confident in your judgement and decision-making and understand the importance of working as a team and seeking guidance, where needed.

As residents wrestle through their own healing journey and put into practice all they are learning, you can prayerfully direct them, support and signpost them towards healthy choices and ways in which they can strengthen themselves in their own relationship with God, understanding that your best days are when you are in overflow in your own discipleship journey.

The post will include but is not limited to:

• Working innovatively with residents in their engagement with creative solutions and tools to improve their emotional, mental, physical and spiritual well-being.
• Offering accountability in a resident’s self-administration of medications and facilitating the provision of medical care, as directed
• Empowering residents to improve their confidence in the kitchen, cooking and food-handling
• Facilitating the residents’ evening and weekend engagement with their external support network such as her home church, friends, family and other support partners through scheduled internet/email, post and phone use
• Creating fun and dynamic workshops and activities based on your own hobbies and passions, encouraging residents to explore their own creativity and skills
• Cultivating a sense of safety and consistency in the home by facilitating a fun yet informative programme schedule on and off-site and communicating changes or delays appropriately to the resident group and where necessary, the wider team
• Facilitating constructive and healthy discussion of Christian teachings and theology, and demonstrating healthy and appropriate personal boundaries and conversation within the home
• Transport residents to and from offsite activities including to and from church services and hospital or doctors’ appointments
• Willingness to be disturbed during sleeping hours to offer support, prayer or sleep-aid guidance to residents requiring support
• Ensuring any significant matters are communicated appropriately and promptly to ensure resident needs are being handled with excellence across the team
• Connecting regularly with the Senior Programme Manager in a one:one setting and being willing to engage in reflective practice towards personal and professional development.
• Undertaking a variety of administrative tasks, as directed, and ensuring the efficient filing and security of resident personal, sensitive and confidential information, upholding discretion at all times and ensuring that resident information is processed in line with regulatory requirements.
• Presenting the vision and mission of Mercy UK and being willing to deliver training to Christian audiences of all denominations and backgrounds as well as bringing an example of healthy Christian leadership in line with Mercy UK’s statement of faith and lifestyle policies.
• Remaining discerning, innovative and open to change, offering your skills and support across the charity, as needed.
• Undertake continued training, be an active participant and show commitment to personal and spiritual development.
• Adhere to ethical practice, strict confidentiality, disclosure and safeguarding policies and use discretion at all times.

The National Development Team is passionate about growing the UK-wide reach and impact of TLG, engaging supporters and churches prayerfully, practically and financially. The Church Relationships Coordinator will work across two teams, TLG’s Church Partnership team and the TLG National Speaker Team. Both of these teams work closely together and are dedicated to building relationships with churches of all shapes and sizes. We're looking for a confident communicator to build relationships with churches at a range of points in their journey with TLG. We are seeking someone who loves the local church, can inspire vision and is incredibly passionate about giving hope and a future to struggling children and their families.

As the key relationship builder for churches starting their journey with TLG, we’re really excited about the part the Church Relationships Coordinator will play in a range of projects that the Church Partnership team is involved in. In the last few years, we have seen an unprecedented period of growth as new church partners join our vision and so we’re really excited about the key part your role will play in continuing that growth.

As part of the wider TLG National Speaker Team you will be working with a highly driven team who are at the forefront of establishing TLG as a household name in churches across the UK bringing in vital regular income and supporter engagement. Your main responsibility will be to influence, arrange and support a high volume of speaking opportunities in both Partner and Non-Partner churches across the country.

We are looking for individuals who have a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.

We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve

The post holder will work alongside the Director of National Development to lead and support the four teams who fundraise for and grow the impact of the organisation within National Development, as well as personally leading the growth of Major Donor partnerships. We are looking for a proven leader and manager with excellent interpersonal and relational skills, who has a track record of exceeding expectations and results.

The post-holder must understand how to inspire, challenge and motivate a range of high-level stakeholders to engage with the work of TLG, as well as being able to demonstrate significant leadership experience! They will be an excellent communicator – both written and verbal and will be excited to make a significant difference for struggling children through this varied and influential role. They will have a strong attention to detail as well as being able to focus on high level strategy and delivery. Ideally, they will have a range of fundraising, communications or advocacy experience or they will be able to demonstrate significant transferable skills.

The individual will be passionate about making as much of an impact as possible in order to support both the growth of TLG to be helping 10,000 struggling children a year by 2026 and about raising awareness of the issues children are facing in the UK today. As a rapidly growing charity, we are focused on becoming a household name in order to be able to make a substantial difference for struggling children across the country, and the applicant must be up for a challenge in a fast-paced environment! For the right applicant this will be an exciting opportunity to be part of a dynamic, pioneering team who spearhead the growth of the organisation.

We are looking for individuals who have a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.

We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

The deadline for applications is 5pm, Monday 26th October. Initial interviews will take place on Wednesday 4th November, with final interviews on Monday 9th November.

Location: Bradford, West Yorkshire 

Hours: 4-5 Days (Including occasional evening and weekend work)