Are you passionate about driving high standards and operational excellence? Do you have customer service experience in the hospitality and events industry?

If so then we want to hear from you! UWLSU have invested into a number of facilities including our newly refurbished student union café and bar.

The areas are experiencing year on year and need your systematic approach, creativity and commitment to drive our fantastic student union catering division to new heights. We are looking for a hands-on, enthusiastic individual to support our students and improve the student experience at University of West London Student Union.

The Food & Beverage Manager is a key role within the UWLSU Commercial team. The role will require late night and shift work throughout the academic year working five days out of seven. This role is designed to manage the provision of excellent food and beverage services whilst offering students value for money and the opportunities to work and socialise within our areas.

The successful applicant will have a proven track record of delivering consistently high standards of catering services, while ensuring that the budgeting and financial targets are met for an annual turnover circa £500k. 

You will have experience in managing fast paced and high volume events, pubs, bars and cafes. The ability to motivate your team with the operational knowledge to ensure resources are in place to equip our services is essential. The role requires that you manage all compliance issues, work to tight deadlines and implement strategic planning with senior management. You will have a strong commitment to equality and diversity, understand the importance of positive working relationships, display high levels of self-awareness, fantastic interpersonal skills and have empathy towards our student members.

If you want to work in a busy yet super fun environment we would love to hear from you.

Download the full job description and person specification here.

Closing date for applications:  26/03/2020

Interviews:  To be held week beginning 13/04/2020

Contract: Permanent, full time

Hours per week: 35 hours

Closing Date: 15^th March 2020

Interview Date: tba

As a Retail Manager based in our Highbury Marie Curie Charity Shop, you will be accountable for achieving maximum sales within the shop ensuring that direct costs are kept to a minimum. Using best charity retail practice, creative flair, and an ability to lead by example, you will enable the shop team to create an inviting shop which encourages sales and promotes excellent customer service.

Key responsibilities include maximising sales by maintaining high standards of display and layout in the shop and shop windows, ensuring that stock density is maintained, regular rotation of stock is carried out and that maximum realistic prices are obtained on donated items, in accordance with charity guidelines, as well as Bought in Goods.

Gift aid is a vital source of income from donated goods and you should ensure that this is maximised when dealing with customers and donors, ensuring that excellent customer service is provided at all times. You should also ensure that high standards of cleanliness are maintained throughout the shop including the sales floor, stock processing area, offices and communal areas. You and your shop team will support the Area Manager in suggesting and implementing local initiatives to maximise sales and generate stock donations.

You will also support the recruiting, training and management of staff and volunteers leading by example providing regular updates to everyone involved, sharing good practice and promoting charity procedures and guidelines.

If you have a flair for retail and a real passion to work for a charity that really does make a difference to people, day in, day out, we want to hear from you.

About Us

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left. Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.

We're excited to be able to offer you a new opportunity to join our team in managing our Hendon shop.

Do you like being empowered? And empowering others?

Do you have experience of successfully leading a team?

Are you passionate and creative? Are you flexible, adaptable and willing to learn?

We're looking for someone who loves working with people and has the ability to lead and inspire those around them. Our successful candidate will be someone who is energetic and positive in their approach and attitude, with the ability to instil this in others. They will be hard working and can lead by example, being hands on themselves when necessary but ultimately with the ability to drive productivity through empowering the volunteer team.

This is a great opportunity for someone who can work with a diverse group of volunteers to create a welcoming  space in our shop to attract more volunteers, donors and supporters.  We are looking for someone who is driven and motivated to raise as much money as possible to help children build a better future, , the right person  needs  to be able to motivate teams  of volunteers to achieve goals and targets. They will need to be able to work collaboratively with peers and colleagues, actively engaging with others and building strong working relationships. Whilst charity retail experience is not essential, we do require someone with a business mind with the ability to make confident commercial decisions using information available to them.

As a Shop Manager, we can offer you a challenging but enjoyable and hugely rewarding role within  Save the Children. We will provide you with the right training, support and coaching you need in order to successfully manage and lead a team of volunteers in running our community shop.

Does this excite you? Have you got what we're looking for?

If so, we'd love to hear from you.

Working in more than 120 countries, Save the Children does whatever it takes to create breakthroughs in the way the world treats children. Together, we save children's lives, fight for their rights and help them fulfil their potential.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.

To apply please visit our website. 

Closing date: Wednesday 25th March 2020

Retail Assistant Manager

Kensington (London)
Full time, Permanent, 37.5 hours per week

£20,345 - £21,000 (inclusive of London Weighting) per annum + excellent benefits

Closing Date: We will be interviewing throughout this process so please apply early to avoid disappointment.

Do you have retail experience and are now looking for your next step? Are you looking for the opportunity to progress and develop your managerial skills? If so, we would love to hear from you.

Join us today as an Assistant Store Manager at our KENSINGTON store.

"Our High St Kensington shop is in one of the busiest high streets in London, with customers from across the local borough as well as tourists and people popping in on their lunch breaks from work. It is a fast paced environment with a high turnover of stock. We have a super team of volunteers and paid staff dedicated to making the shop one of the most successful in the charity." (Area Manager - South West London)

We have over 1700 members of staff working across our network of 600 shops, with the united goal of having 3 out of 4 survivors of cancer by 2034. As the most successful retail chain in the charity sector, our stores raise more money for our cause than anyone else on the high street, last year bringing in £26.4 million pounds.

What will I be doing?

In this varied role, we are looking for someone who is passionate about making a difference. You'll be hard working, happy to get stuck in, and have some experience supervising or managing.

Your Role:

• Use your expert selling skills to assist the Shop Manager in maximising profit and hitting agreed targets.
• Maintain customer service and care always.
• Supervise and manage both paid staff and volunteers in the Shop Managers absence
• Hit processing targets by supporting the Shop Manager with processing and generating stock.
• Aid the Shop Manager with implementing new processes in store.
• Use you visual merchandising talents to ensure the shop is presented well, promoting commercial success.

Your Experience:

• Experience in customer service
• Exposure to managing or supervising a team
• Working to set targets
• Good communication and interpersonal skills
• Flexible and adaptable

What are the perks....

• Opportunities to use your own creative freedom to produce exciting visual & design displays
• Developing your management skills
• Gaining significant knowledge and understanding of retail operations and high street retail fashion
• Working in an environment where your development is actively encouraged
• 25 days annual leave increasing with service
• Competitive pension scheme, season loan tickets, and deals at your favourite restaurants

*This role is known as Assistant Shop Manager internally.

** Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

Retail Assistant Manager

Chelsea (London)
Full time, Permanent, 37.5 hours per week

£20,345 (inclusive of London Weighting) per annum + excellent benefits

Closing Date: We will be interviewing throughout this process so please apply early to avoid disappointment.

Do you have retail experience and are now looking for your next step? Are you looking for the opportunity to progress and develop your managerial skills? If so, we would love to hear from you.

Join us today as an Assistant Store Manager at our Chelsea store.

"Our Chelsea store is in one of the best shopping areas in London close to the Kings Rd. It is one of our premium stores, located in the exclusive Chelsea area, a short bus ride from Sloane Square tube station. This is a very busy location serving a variety of clientele including local residents, tourists and office workers. This is a fantastic opportunity for someone who understands premium fashion, loves working in a fast paced environment and has great customer service skills." (Area Manager - South West London)

We have over 1700 members of staff working across our network of 600 shops, with the united goal of having 3 out of 4 survivors of cancer by 2034. As the most successful retail chain in the charity sector, our stores raise more money for our cause than anyone else on the high street, last year bringing in £26.4 million pounds.

What will I be doing?

In this varied role, we are looking for someone who is passionate about making a difference. You'll be hard working, happy to get stuck in, and have some experience supervising or managing.

Your Role:

• Use your expert selling skills to assist the Shop Manager in maximising profit and hitting agreed targets.
• Maintain customer service and care always.
• Supervise and manage both paid staff and volunteers in the Shop Managers absence
• Hit processing targets by supporting the Shop Manager with processing and generating stock.
• Aid the Shop Manager with implementing new processes in store.
• Use you visual merchandising talents to ensure the shop is presented well, promoting commercial success.

Your Experience:

• Experience in customer service
• Exposure to managing or supervising a team
• Working to set targets
• Good communication and interpersonal skills
• Flexible and adaptable

What are the perks....

• Opportunities to use your own creative freedom to produce exciting visual & design displays
• Developing your management skills
• Gaining significant knowledge and understanding of retail operations and high street retail fashion
• Working in an environment where your development is actively encouraged
• 25 days annual leave increasing with service
• Competitive pension scheme, season loan tickets, and deals at your favourite restaurants

*This role is known as Assistant Shop Manager internally.

** Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

Retail Assistant Manager

Marylebone (London)
Full time, Permanent, 37.5 hours per week
£20,250 - 21,500 (inclusive of London Weighting) per annum + excellent benefits

Closing Date: We will be interviewing throughout this process so please apply early to avoid disappointment.

Do you have retail experience and are now looking for your next step? Are you looking for the opportunity to progress and develop your managerial skills?  If so, we would love to hear from you.

Join us today as an Assistant Store Manager at our Marylebone store.

"Our Marylebone store is truly unique. It is our flagship premium store, located in the exclusive Marylebone High Street, with easy access to Baker Street and Oxford Circus tube stations. This is a very busy location serving a variety of clientele including local residents, tourists and office workers. This is a fantastic opportunity for someone who understands premium fashion, loves working in a fast paced environment and has great customer service skills." (Area Manager - South West London)

We have over 1700 members of staff working across our network of 600 shops, with the united goal of having 3 out of 4 survivors of cancer by 2034.  As the most successful retail chain in the charity sector, our stores raise more money for our cause than anyone else on the high street, last year bringing in £26.4 million pounds.
 

What will I be doing?

In this varied role, we are looking for someone who is passionate about making a difference. You'll be hard working, happy to get stuck in, and have some experience supervising or managing.

Your Role:

• Use your expert selling skills to assist the Shop Manager in maximising profit and hitting agreed targets.
• Maintain customer service and care always.
• Supervise and manage both paid staff and volunteers in the Shop Managers absence
• Hit processing targets by supporting the Shop Manager with processing and generating stock.
• Aid the Shop Manager with implementing new processes in store.
• Use you visual merchandising talents to ensure the shop is presented well, promoting commercial success.

Your Experience:

• Experience in customer service
• Exposure to managing or supervising a team
• Working to set targets
• Good communication and interpersonal skills
• Flexible and adaptable

What are the perks....

• Opportunities to use your own creative freedom to produce exciting visual & design displays
• Developing your management skills
• Gaining significant knowledge and understanding of retail operations and high street retail fashion
• Working in an environment where your development is actively encouraged
• 25 days annual leave increasing with service
• Competitive pension scheme, season loan tickets, and deals at your favourite restaurants

*This role is known as Assistant Shop Manager internally.

** Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

Looking to work in one of the top university communities in the world? Then come join us at a 147-year-old institution working to make sure 30,000 students from around the world have the best experience possible. The post holder will be responsible for leading and managing KCLSU’s retail and business development functions consisting of the Union Shop, a clothing outlet at our Strand Campus; Nought, our new package free shop at our Guys campus; growing online trading for clothing and memorabilia and income generation through advertising, media sales, sponsorship and partnerships. The ideal candidate will deliver an outstanding customer experience and building relationships with a range of internal and external stakeholders. Additionally, the post holder will take a market let approach to maximising sales and minimising costs to enable a growing financial contribution to KCLSU.

The ideal candidate will have:

• Experience of high street retail and a customer orientated environment
• Experience of leading an managing teams to deliver an outstanding customer service
• Ability to translate data and research in to a product range and proposition leading to increased financial contribution
• Knowledge of the student market and higher education sector generally
• Entrepreneurial skills and the ability to identify and develop income opportunities

Application Process

Please download and complete an application form and an equal opportunities monitoring form from our website and follow the application isntructions. 

Applications close: 9am Tuesday 10 March  

Interview dates: Wednesday 25 March

Please do not send CVs as these will not be considered.

Please DO NOT send in PDF applications.

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU

• Have a National Insurance number, or be in the process of applying for one

• Not be a trustee of King’s College London Students’ Union

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The Shop from Walthamstow, is an upcoming Crisis shop. It will become one of ten that we have opened in the last four years. Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

About the role
As Shop Manager you will lead, and shape, a new team of staff and volunteers to create a shop that not only attracts customers in and around the Walthamstow area, but that also achieves sales and training targets, maximising the impact on our mission to end homelessness. As Walthamstow will be a new opening you will gain the experience of growing the shop from the ground up and building a community.
This is a unique retail opportunity, where you will be directly contributing to Crisis’s work to end homelessness. You will be involved in delivering on the job training for Crisis members involved in the Crisis Retail Training Programme to enable them to develop retail and achieve an industry recognised qualification. Through this programme you will have a direct impact on members and will witness them gain skills, and confidence, in the workplace.

“Crisis is quite a modern charity and it gives you freedom to create. Because they’re smaller they’re not scared to try stuff, so they’ve allowed me to do stuff like hang mannequins from chains in the window. They want you to be new and innovative”
- Esther, Shop Manager for Crisis Finsbury Park

About you
To be successful in this role you will be an experienced shop manager with a proven track record of leading and developing teams, maximising their potential to achieve sales results. You will be seeking an exciting new challenge, that stands out from other retail management roles. You will know how to manage and build Crisis’s reputation within the local community.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
· Mandatory pension scheme, with an employer contribution of 8.5%
· 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please click 'apply now' to submit a CV and a cover letter. Please use the cover letter to answer how you meet the person specification points for this role, preferably using each point as a heading.  

The job description is available by clicking on the 'Additional Details' button.
If you need to request an application in an alternative format, please contact the HR Team through Crisis's job site.
Closing date: 5 March 2020 (11.59pm)

Interview date: TBD

Person Specification

Essential

1. Experience of working in retail management with a proven ability to deliver and uphold high standards of customer service

2. A commercial focus with a track record of managing and achieving targets

3. Good verbal and written communications skills with the ability to summarise and present ideas and information to a range of audiences 

4. Good interpersonal and influencing skills, capable of interacting with a range of people, including other staff, volunteers, members and the local community

5. Knowledge of how to engage audiences using social media tools and websites

6. An ability to work independently and prioritise own tasks and time, but also take direction and work collaboratively with others

7. Flexible in approach and enjoys working in a dynamic and changing environment

8. Proven ability to manage and motivate others to achieve exceptional results

9. Logical, good attention to detail and a creative problem solver

10. Demonstrable working knowledge of Microsoft Office (Word, Excel and Outlook)

11. Knowledge of and ability to comply with safeguarding procedures

12. Commitment to Crisis’ purpose and values including equality and social inclusion

    Desirable

13. Experience of working in the voluntary sector and delivering positive social impact

14. Experience of working with and supporting vulnerable people

15. Experience of delivering training programs

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Registered Charity Numbers: E&W1082947, SC040094

Assisting in the development of an online sales team, managing the sales of donated items through online auction sites and online retail outlets by the online sales team providing leadership and support where needed to volunteers. The role is accountable for the profit of a mixed portfolio of online sales.

You will help establish and develop policies and procedures to deliver high customer service standards.

Please see recruitment pack for more information on the job specification.

Please provide a cover letter with your application.

We’re looking for an experienced retail manager who can help us set up a new store, develop it and turn it into a high performing shop, contributing to the charity’s income and raising our profile in the local community. We're looking for someone who loves working with people and has the ability to lead and inspire those around them. Our successful candidate will be someone who is energetic and positive in their approach and attitude, with the ability to instil this in others. They will be hard working and can lead by example, being hands on themselves but ultimately with the ability to drive productivity through empowering the volunteer team.

You will need to be a good all-rounder, but most importantly you should share our values namely, be motivated, enthusiastic and passionate about helping animals.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

You will ensure the smooth running of the shop. This will include the accurate processing of any financial transactions, the delivery of shop floor and stockroom management, excellent customer service, recruiting and retaining a volunteer team and adherence with policies and procedures.

Please be aware this position will include working 37.5 hours per week over 5 days Tuesday to Saturday.

About us:

The RSPCA Central, West & North East London Branch is a separately registered charity from the main RSPCA and is self-funding through a chain of charity shops. These shops pay for our two animal centres which accommodate over 1700 animals a year from our Branch area.

We take in the most sick, injured, abused and neglected animals from the streets of London and rehabilitate and re-home them. Our outreach programme operates seven days a week to offer help and comfort to animals that have been hit by cars, fallen from windows, lost their homes due to the death, imprisonment or eviction of their owners, or been beaten, abandoned or abused. Our amazing team of fosterers take in those animals which still have quality of life but are too old to find a new home or who are too poorly and need time to recover in a safe loving environment. 

Our specialist stables re-homing programme for feral and terrified cats ensures that those who cannot cope with a conventional home can find a future where they are fed and cared for but do not have to interact with people until they feel ready to do so.

We work with housing associations, local authorities, social workers, community groups and the police to provide help to animals in danger and distress.

Supporting the RSPCA is to support animals most in need and whose trust in people has often been lost. 

Introduction:

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery hostel, a Primary Programme and a Continuing Care Programme), supported houses and two social enterprises supporting people in recovery from addictions to put their lives back together. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets.

Role and Responsibilities:

Working alongside and reporting into the Shop Manager, together you will be responsible for the successful delivery of a profitable, customer focused shop.
Deputising for the Shop Manager, you will ensure the smooth running of the shop during their absence; this will include the accurate processing of any financial transactions, the delivery of shop floor and stockroom management, and adherence with policies and procedures.

Our shops are supported by a dedicated team of volunteers - we couldn't run our shops without them. You will oversee your volunteers' induction, management and development, and will encourage your shop team to share any ideas that may contribute towards the success of the store.

Together, you'll create a shop that will uphold SCT’s image and reputation, and help us raise vital funds that will help people in recovery from addiction and homelessness.

• To assist the Shop Manager in ensuring the shop is well run at all times
• To assist the manger recruit, train, manage and retain a volunteer team working within SCT values
• To optimise sales across all departments and to achieve set targets
• To ensure the team consistently provide excellent customer service to both customers and donors
• To maintain successful retail processes and merchandising.
• To maintain effective stock management and processing and carry out shop administration
• To take necessary action to repair and maintain the premises and to take all reasonable steps to protect SCT property from theft, damage or fire.
• To train staff and volunteers in and ensure team adherence to all health and safety policy and procedures with the support of the Shop Manger
• To work within the culture of maintaining a positive working environment to ensure job satisfaction and efficiency.
• Prepared to move around area and work at different locations if necessary
• Ability to work flexibly, including working weekends
• To be flexible when tasks not covered by the job description have to be undertaken

Shortlisted candidates will be contacted on Monday 3rd February.

Interviews to take place on Thursday 6th February / Friday 7th February / Monday 10th February

Looking to work in one of the top university communities in the world? Then come join us at a 147-year-old institution working to make sure 30,000 students from around the world have the best experience possible. KCLSU is a £7m student led charity that is here to make sure that every student at King’s has the best student experience possible. This role is to assist the Guys Commercial Manager in the day-to-day management. The post holder is responsible for, but not limited to, ensuring accurate counting and deposit of takings, checking the accuracy of all tills and floats, supervising the work of students staff and shift leaders, aspiring to the highest standards of customer care and ensuring that all venue operations comply with external legislation.

The ideal candidate will have:

• Experience working within a bar/café environment
• Experience supervising staff, including delegating tasks and rostering
• Knowledge of licensing law
• Operation knowledge of late night venues and/or cafes
• The ability to communicate effectively both in writing and verbally to internal and external audiences in order to deliver clear and relevant training, presentations and reports

KCLSU is a fun, social and flexible work environment which offers multiple opportunities for development as well as great staff benefits such as weekly yoga and spin classes, free fruit and soft drinks, travel and computer loans and much more.

Application Process

If this is you, please download and complete an application form and equal opportunities monitoring form from our website and follow the application isntructions. 

Applications close: 1st March 2020

Interview date: 10th March 2020

Assessment type: Interview

Please do not send CVs as these will not be considered.

Please DO NOT send in PDF applications.

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU

• Have a National Insurance number, or be in the process of applying for one

• Not be a trustee of King’s College London Students’ Union

We are looking for a committed and well-networked individual to be our Member Services and Market Programme Manager.

This is a challenging and rewarding role. You need to ensure our members know about and benefit from our services whilst at the same time recruiting the large numbers of potential members coming to sustainable investment and finance.

Your market knowledge and membership insight will inform the wider entire team and help shape UKSIF activity across the board by ensuring we are member driven and shaping a market environment where members can grow their businesses. Areas where you will have input include our campaigns, our events, our media and communications work, and our policy and regulatory work.

The ideal candidate must: be able to run projects and work streams autonomously; be able to work with a wide range of people; represent UKSIF at events and seminars; know the sustainable finance sector; and, most importantly, want to shape the future starting with UK finance.

Background to UKSIF and the role

UKSIF is the UK Sustainable Investment and Finance Association. With c.240 members and affiliates, UKSIF plays a leading role in shaping the UK finance sector as a force for good. Our members range across financial services: investment banks, retail banks, fund managers, financial advisers and institutional asset owners.

Our mission is to support our members in growing sustainable and responsible finance in the UK. We achieve this in a wide variety of ways but principally by informing, influencing and connecting UK finance, policymakers and the public.

It is vital that at any point we are keeping our busy membership informed effectively of our planned activity and all the opportunities available to them, and it is also crucial that we hear from them what emerging concerns they have such that we can flex activity to meet them. A key part of this role will thus be to actively meet members to discuss needs and opportunities over and above engaging at events and on specific campaigns. It is the role of the whole team to develop excellent relationships with members but you will be strategically responsible for it.

Key Responsibilities

Market Programme

Although our activity is delivered across multiple member segments simultaneously, UKSIF still aims to deliver sector-specific events, reports and growth initiatives through its Market Programme. The Market Programme encompasses all areas of UK sustainable finance with UKSIF team members leading on particular sectors. Part of the job will be making sure we make this work efficiently. The sectors for which this role will have primary responsibility can be determined in part by the appointee’s experience, but ideally they would include:

• Social Investing
• Financial advisers
• Banks

The appointee will lead our work on these (and/or other segments as agreed) by

• Being the key day-to-day relationship manager in these areas
• Developing appropriate strategies for the segments
• Playing a full role in deciding how, and then in delivering, the application of campaign and policy work to these groups 
• Looking to utilise sponsorship opportunities in these areas where they are congruent with our aims
• Key will be the sharing of UKSIF thought leadership and activity generated by the wider team to ensure members get maximum benefit from all our work

Member services

We exist to support our members and every member of the team has to be conscious of their needs and how we can meet them in line with our mission. You will report to the Chief Executive and Board and work closely with the team in this newly created position as member ‘point person’ for both retention and recruitment. In their covering letter candidates should articulate how they would deliver in this area.

• Engage actively with members to assess needs and satisfaction, formally and informally
• Brief members on UKSIF work and plans
• Identify opportunities for UKSIF based on the insight you gather
• Actively seek to recruit new members

Contribution to the management of UKSIF

• Represent UKSIF externally as needed, but principally to audiences linked to the market programme
• Along with other staff deputise for the Chief Executive as needed. Participate in personnel processes and organisational development as needed
• In conjunction with the Chief Executive and other colleagues take responsibility for recruiting and retaining members 
• Contribute to deciding UKSIF actions at the strategic and tactical level

How to apply

Please apply online attaching your CV and provide a covering letter.  Please limit each document to two sides and in the cover letter explain why you are suitable for the post and how you would approach the role. Please include your available start date if appointed.

The closing date for applications is 5th March.

Due to UKSIF’s limited resources as a small organisation, we regret that we are not able to assist with work permit applications.

Duration: 35 hrs per week

Type:  Fixed term -12 months

Job ref: LTBSEC0220

About our work and values

Are you interested in supporting the growth of an awarding-winning social enterprise?  Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?

Providence Row works with more than a thousand homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, recovery and learning and training programmes.  Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services.

Rise Bakery is our award-winning social enterprise specialising in delicious brownies delivered straight to peoples’ doors as well as for wholesale corporate clients. Rise’s business helps to fund the bakery training scheme, training people affected by homelessness for 10 weeks at a time, covering basic bakery skills and building their confidence to help them onto the next step of their journey.  In 2020 we will be growing even further with the building of a new training bakery; meaning we can help more people and grow the business further.

Your contribution and values

With experience in Social Enterprise, catering and/or working in a professional kitchen you will have great organisational and time-management skills; oversee the running of Rise, our social enterprise, including logistics, product development, assisting with marketing, production, and customer service, the supervision of trainees and the production of Rise Bakery goods. 

You will be passionate about using food as a means to help people overcome exclusion, isolation and poor health. 

You will have the drive and ambition to support the development of our successful social enterprise to make positive lasting changes in people’s lives.