Retail area manager jobs in Westminster, greater london
One in 20 adults in the UK has never learnt to read at all. This can have a serious impact on their confidence and wellbeing, limiting access to training, employment, and everyday opportunities that many take for granted. Being unable to read as an adult can be isolating and dangerous, reinforces social inequality, restricts economic growth, and worsens intergenerational disadvantage - but it is never too late to learn.
Read Easy helps adults transform their lives by learning to read. It does this by supporting its growing network of locally run, volunteer-led affiliated groups that offer free, confidential, one-to-one reading coaching—both in person and online to adults - aged from 18-88.
With its free, flexible, confidential approach, Read Easy encourages people who are too embarrassed to join a class to come forward for one-to-one support. Each new reader is provided with their own personal Reading Coach, so that they can learn in private and at their own pace. Learning to read transforms their lives in many other ways as well, including enabling them to support their children’s and grandchildren’s reading, and so transfers the benefits to the next generation.
There are currently 80 affiliated Read Easy groups across England, together involving more than a thousand volunteers. Read Easy UK is the registered charity and umbrella organisation which supports this network of affiliated volunteer groups and provides the structure, training and support to enable volunteers to establish groups in new areas.
As our Central Regional Adviser, your role would be to provide strategic leadership, guidance, and oversight to ensure that all volunteer groups consistently deliver high-quality services aligned with Read Easy UK’s strategy.
You will support local volunteer leaders to strengthen group performance, and foster collaboration across affiliated groups, so that that they deliver coaching to Readers with consistent quality, and a positive and worthwhile experience is had by all.
You will also find volunteers to ‘pioneer’ three new groups in the counties where there is no Read Easy presence in the East and West Midlands and East of England and provide them and our 29 existing groups and pioneers in the region, with high-quality support. Your quality support will ensure that they provide the same for their volunteers and new Readers. From meeting (mostly online) with Team Leaders to provide one to one support, and hosting online and annual in-person volunteer forums, to delivering presentations and occasional training for small groups of volunteers, this is a dynamic and rewarding role.
This is a home-based post requiring flexibility, some early evening working and occasional travel to visit groups. The role is available on either a full or part time basis (min 32 hours p/w, 85% of 37.5 hours p/w FTE).
The successful candidate will be expected to:
- Live within one of the following areas: West Midlands (Defined as the 7 metropolitan boroughs of Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall, and Wolverhampton), Warwickshire, Oxfordshire, Berkshire, Buckinghamshire, Hertfordshire, Bedfordshire, Northamptonshire, Leicestershire or Rutland;
- have been employed to work with volunteers for at least two years;
- have strong people management and interpersonal skills; excellent communication skills; and the confidence to run meetings and deliver presentations.
Salary & Benefits
- Annual Salary £25,973 (85% FTE) - £30,385 (100% FTE)
- 25 days holiday plus bank holidays and Christmas closing and 2 days volunteering leave – pro-rata for part time roles
- Company sick pay to financially support you when you are unwell (above statutory upon completion of probationary period)
- Support when extending your family – company parental and adoption pay (above statutory after 12 months service)
- Access to RewardHub – which gives retail discounts and has a ‘Wellbeing Centre’ with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals
- Training and Development opportunities and resources – we are developing personal plans in this area to enhance employee experience and opportunity
- A collaborative, creative and inspiring working environment full of committed and passionate employees and inspirational volunteers
We strive to ensure our recruitment practices are fair, open, easy to access and as inclusive as possible. We aim to recruit a team which broadly reflect the local communities which we serve; to work with and learn from each other to continually improve the service we deliver to our Readers. Our Equality, Diversity & Inclusion Group is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. We welcome you to apply and be your authentic self.
When applying for a job with us, if an applicant has a disability covered by the definition outlined within the Equality Act 2010 and can show that they meet the ‘essential criteria’ described in the person specification for the role being applied for, they are guaranteed an interview for the job for which they are applying through our Disability Confident scheme.
If you need any support with your application, please contact us,
The closing date for this post is 10:00 Tuesday 3rd March 2026. Should you be shortlisted, the first round of interviews will take place online on Tuesday 10th March, with in-person interviews, being held in Birmingham, on Tuesday 17th March 2026.
The successful candidate will be invited to meet the team on 15th April in Birmingham, should they be able to do so.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced data & analytics professional to join the Performance team in London.
Are you ready to make a different in a values-driven organisation?
Can you transform varied data into meaningful insights & communicate effectively with diverse audiences to enhance organisational performance?
Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes?
If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
As a Deputy Head of Service for Performance & Quality you will:
- Proactively analyse data from diverse sources, transforming it into powerful & useful insights for our service
- Produce management information, impact analysis, service modelling & customer-focused performance tools
- Monitor service performance & identify risks to support & enable data-driven decision-making & continuous improvement
- Be a key member of a multi-disciplinary network of experts within Victim Support's London Management Team
- Work in partnership with key stakeholders across London's criminal justice system such as the Mayor's Office for Policing and Crime (MOPAC), London's Police forces & the Ministry of Justice (MoJ)
Key Responsibilities:
- Producing monthly & quarterly reports for funders to evidence KPIs; identify trends, risks & service improvements
- Developing & iterating analytical pipelines to deliver high quality insight on service performance
- Meeting with front-line teams to explore service delivery & performance data
- Delivering insights & actions to stakeholders regarding service effectiveness
- Identifying areas of the service where data science & emerging technologies can be applied to improve efficiency, such as AI
- Collaborating with data professionals across Victim Support's national data function and within MOPAC's Data & Insight function
You will need:
- Experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques
- Extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau
- A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
*There are multiple locations across Scotland*
Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.
By joining Chest Heart and Stroke Scotland (CHSS) as an Area Manager you can be the difference between people just surviving and really living.
You will be part of Scotland’s leading health charity providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again. Our Community Healthcare Support Service provides access to a range of supported self management and community recovery services to support people across Scotland to manage their health as well as possible and adjust to life after a diagnosis of a chest or heart condition or after a stroke.
You will lead one of our five newly formed areas, supporting a group of shops and the teams who make them special.
You’ll:
- Inspire and coach Shop Managers, helping them grow and succeed
- Drive income and shape great customer experiences across your area
- Support volunteer recruitment and create a positive, inclusive culture
- Champion high standards, compliance, and safe working practices
- Get involved in new shop openings and the development of our estate
- Build relationships in local communities to raise awareness and support
- Encourage innovation and help bring new ideas to life
- Be a visible, hands‑on leader through regular shop visits and weekend working on a rota
This role is varied, purposeful, and full of opportunities to make a meaningful impact.
What You’ll Bring
We’re looking for someone who:
- Has experience leading across multiple retail sites
- Enjoys developing people and helping others shine
- Is confident using data, KPIs, and commercial insight to drive decisions
- Communicates clearly, openly, and with compassion
- Can balance the practical demands of operations with a warm, people‑first approach
- Understands the unique strengths and challenges of charity retail
- Values diversity, inclusion, and creating welcoming environments for all
You don’t need formal qualifications — what matters most is your leadership experience, your passion for retail, and your commitment to making a difference.
Why Join Us?
This is a chance to shape something new.
You’ll step into a supportive team, influence how our structure beds in, and help us build consistency, confidence, and pride across our shops.
You’ll have:
- The opportunity to lead meaningful change
- A real voice in how we grow and improve
- A role where your work directly supports people across Scotland
- A culture where we care about each other and celebrate success together
Most importantly, you’ll be part of a charity that puts people at the heart of everything we do.
How to Apply
We welcome applicants from all geographic areas. If you are passionate about retail, people, and making a difference, we would love to hear from you.
Interviews will be on 10th March in our Livingston Warehouse.
Please apply on our website by submitting a CV and email a Cover Letter to us.
CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.
CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.
In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Area Manager
Hours: 30 hours per week (4 days) which may include Saturdays
Locations: Biggleswade, Hatfield, Hemel Hempstead, Hertford, Hitchin, Letchworth Garden City, Stevenage and Welwyn Garden City
Other Requirements: The jobholder must be mobile and have a car. All travelling expenses will be reimbursed.
Key Responsibilities:
- To assist and cover for the Area Manager during periods of annual leave or absence
- To provide cover in Willow retail shops, managing Assistant Manager(s) and Volunteers, including the recruitment and retention of a motivated team of volunteers.
- To ensure income and profit maximisation through maximising donations, preparation of items for sale, sales and disposals of un-saleable items to trade merchants
- Achieve sales and profit targets in order that we are able to increase the number of Special Days for seriously ill young adults
- To achieve the optimum price for all donated stock.
- To maximise sign-ups for Retail Gift Aid and ensuring full records are maintained for donations under this scheme.
- To control shop expenditure in line with budget, applying Willow policies for purchasing at all times.
- To manage customer and donor engagement ensuring the best possible relationship with Willow.
- To manage the physical appearance of the shop maintaining high standards of shop merchandising and visual layout, controlling stock density and rotation systems, ensuring that it is inviting to customers and safe for customers, staff and volunteers at all times.
- To contribute to the development of retail through innovation, ideas and creativity, feeding back all team ideas to the Area Manager and Head of Retail.
- To demonstrate understanding of Willow’s purpose and activities striving to improve brand awareness and communicate key messages in order to raise the charity’s profile.
- To complete all shop administration including cash handling and banking functions accurately and to deadline, ensuring company policies and procedures are adhered to.
- To plan and organise daily workload for team, encouraging effective communication, setting objectives and fostering a positive team spirit.
- To ensure that trading standard regulations are adhered to at all times.
Generic responsibilities:
- To ensure all duties are carried out in a manner which promotes Willow’s equality and diversity policies
- To promote a health and safety culture within the workplace, observing all health and safety rules and procedures and all attend training courses as required
- To ensure that essential information of a sensitive or personal nature is not disclosed to or discussed with inappropriate persons
- To ensure all information is maintained in accordance with the Data Protection Act
- To manage personal resources and own professional development
- To undertake other duties, commensurate with the post, as required
Travel requirements:
- To attend Shop Managers’ meetings and training sessions as required.
Unsocial hours requirement
- To work on Saturdays (and by prior agreement Sundays) as required within normal rota’d duties.
Person Specification
Knowledge
- An appreciation of the value of things
- Understanding of stock management
- Ability to use word and email
- Ability to plan and organise own and teams work load
- An affinity with Willow’s objectives and activities
Skills and abilities
- Accurate, Conscientious and self-motivated
- Ability to work on own and use initiative and make decision
- Good communication skills at all levels
- An artistic streak, eg flair for display
Experience & qualifications
- GCSE Maths and English or equivalent literacy and numeracy skills
- Experience of managing a team in a retail or charity sector
- Experience of working within the voluntary sector
- Understanding of health and safety and trading standards
To create precious memories and experiences for young adults with life threatening illness and those close to them.
The client requests no contact from agencies or media sales.
About Us
We're a West London charity on an exciting journey, supporting South Kilburn to be a flourishing, safe and inclusive neighbourhood. In 2026/27, we're opening two stunning new event spaces that will become the heartbeat of local life, hosting everything from intimate yoga sessions and community gatherings to stylish corporate photoshoots, weddings and celebrations.
Our vision? A vibrant calendar of diverse events each week that bring people together, generate income to support our charitable mission, and showcase the very best of what South Kilburn has to offer.
The Role
We're seeking a dynamic, hands-on Event Manager to take the reins of our venue hire programme. This is not just a desk job, it's a role where no two days are the same, where you'll be the friendly face welcoming clients, the problem-solver ensuring flawless delivery, and the strategic thinker helping our spaces reach their full potential.
You'll be the go-to person for everyone who books with us, from first enquiry through to flawless delivery, making sure every event reflects our values and leaves clients delighted.
What You'll Be Doing
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Client Relations: Be the welcoming first point of contact, guiding clients from initial enquiry through to event day
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Venue Showcasing: Show prospective hirers around our spaces and help them envision their event
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Event Coordination: Manage all the moving parts (logistics, suppliers, internal teams) to ensure seamless delivery
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Team Leadership: Recruit, train and manage a flexible pool of casual event staff
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On-the-Ground Management: Act as on-site duty manager during events.
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Community Building: Foster strong relationships with local residents, partners and clients
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Systems & Records: Keep booking records using CRM and booking systems
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Marketing Support: Help promote our venues and attract brilliant bookings
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Process Improvement: Contribute ideas to make our operations even better
This job description is a guide and does not constitute a 'term and condition of employment. The role may evolve as our programme grows.
About You
You will be:
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Experienced in managing events or venues (ideally 1-3 years under your belt)
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Exceptionally organised with an eye for detail that misses nothing
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Self-starting and comfortable owning your workload independently
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A people person: confident, professional and warm with everyone from community groups to corporate clients
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A natural ambassador for the charity, embodying our values in every interaction
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Tech-savvy with standard office software and booking systems
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Flexible and happy to roll up your sleeves for evening/weekend events when needed
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Cool under pressure: calm, solutions-focused and able to juggle multiple events
Desirable:
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Proven track record in event management, venue hire, hospitality or similar
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Marketing experience, especially promoting venues or events
Why Join Us?
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Shape something special: Be instrumental in launching and growing two brand-new West London event venues
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Make real impact: Your work directly supports a charity dedicated to improving life in South Kilburn
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Community connection: Work at the heart of a vibrant, diverse neighbourhood
How to Apply
Send us your CV and supporting statement (max 2 sides of A4 each) clearly addressing how you meet the criteria in the 'About You' section. Tell us why this role excites you and what you'll bring to South Kilburn Trust.
Recruitment Timetable
Closing Date: Friday 27th February
Interviews: Week beginning Monday 16th March
Outcome Notifications: By 27th March
Preferred Start Date: April 2026
Working with the communty to shape the future of South Kilburn.
The client requests no contact from agencies or media sales.
Join an amazing charity that makes a difference for the more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
About you:
This is a terrific opportunity to play a fundamental role as Research Communications Manager at Muscular Dystrophy UK’s in developing and shaping our research communications ensuring the timely and proactive communication of our research impact.
- You will have a strong ability for explaining research and science to a lay audience.
- You will also proactively identify communication opportunities and ideas for engaging content to promote and publicise our research projects.
- You will work closely with teams across the organisation providing them with information about our research activity to support their work.
- You will manage the charity’s research information service, our Research Line.
- You will work with the Director of Research and Innovation and Director of Marketing and Communications to lead the development of our research communications plan.
Your Cover Letter Guidance
When submitting your application, please ensure your cover letter provides clear evidence of the following:
• Experience of communicating scientific and clinical information to a range of target audiences
• Proven experience in communicating complex research topics to a lay audience
• Excellent interpersonal skills with an ability to build effective relationships internally and externally
•Proactive and able to identify communication opportunities and ideas for content in a range of formats
• Excellent copywriting, editing and proof-reading skills with ability to create written content for a range of audiences, especially lay audiences
Your cover letter should demonstrate how your background aligns with these criteria, using specific examples where possible.
About us:
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Monday,16th February
NB Interviews likely to be held on Tuesday, 24th February and Wednesday, 25th of February
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our vision at Rafiki Thabo Foundation is that young people, including those living with disabilities, will be empowered through education to enable them to reach their full potential and initiate positive change in their communities. We do this by enabling access to education for disadvantaged children and young people for whom escaping the poverty cycle would be impossible without support.
By the end of 2025 we had supported 910 children and young people through education on our scholarship programme and this year we are proud to support more than 400 scholars, 45 of whom live with a disability. We also enable access to education through our Eat Well to Learn programme and school infrastructure development programme.
How would you like to wake up every day, knowing that the work you do contributes to the transformative empowerment of young lives? By joining our small, close-knit, dynamic and passionate team you can do just that!
As our Digital Marketing Manager you will be part of a new direction for a small charity with great aspirations – instrumental in driving growth through optimised stewardship and external visibility. You will enjoy flexibility, autonomy and opportunity to help shape the future of our digital marketing with the freedom to use your creativity.
Position: Digital Marketing Manager
Responsible to: Head of Fundraising
Location: Remote (home based with option to work from our Abingdon charity shop)
Contract: Part-time. Permanent after 6 months’ probation, or freelance
Hours: 15 hours per week plus 4 floating hours on demand
Salary: £27,000 Full Time Equivalent if employed. If freelance, daily rates can be discussed.
Annual leave and benefits:
- 5.6 weeks per year FTE (pro rata based on weekly hours)
- Flexible working pattern (as long as predominantly during business hours)
- Pension scheme with matched contributions if employed. 4% employer / 4% employee
How to apply: Click the CharityJob Apply button above. You’ll be asked to submit a CV, submit a cover letter and answer a few short screening questions about your relevant skills and motivation.
Interviews will start w/c 2nd March 2026
Closing date: 16th February 2026.
NB Please see Information Pack and Job Description for further information.
PS to obtain a higher resolution Information Pack pdf than the one below, please head to our charity profile page here on Charity Jobs and then click on the www icon just below our mission statement near the top of the page, which will take you to the ad on our website.
What you will be working on:
- You will lead the planning and execution of digital marketing campaigns and initiatives across all online channels, including the website, SEO/SEM/AI Overviews, social media, supporter stewardship and marketing e-mails, to enhance charity visibility and drive supporter retention and acquisition
- You will manage website content and performance, oversee paid media campaigns, and analyse digital metrics to inform strategy and optimise ROI. Working closely with the Head of Fundraising and Director, you’ll ensure all digital activities align with our charity goals and fundraising strategy
- You will manage content creation and social media calendars, deliver targeted email campaigns, and monitor the online reputation of our charity to maintain a strong and positive presence. You will ensure our digital presence drives supporter and income growth by identifying the right audiences, driving engagement and qualifying interest in readiness to move up our supporter funnel
- A focus on data and insights using our CRM is instrumental to the supporter journeys and fundraising funnel and will in addition to the more creative aspects of the role where this insight translates into appealing content and campaigns targeted towards the right audience, be an important part of your day-to-day work
- You will also be responsible for regular reporting and analysis which will guide continuous improvement, while your awareness of emerging trends will help keep Rafiki Thabo current in digital marketing
- Ultimately you will play a key role in our digital marketing and communication activities, creating awareness that converts supporters up the fundraising funnel and be integral to our future growth and success
This job is for you if you…
- Are a marketing all-rounder with strong digital marketing experience
- Are experienced in developing, managing, delivering and optimising digital marketing campaigns across social media, search, website and e-mail marketing to drive brand awareness, lead generation, supporter engagement
- You have enough experience to hit the ground running and take the lead in your role
- You have strong knowledge and experience of SEO/SEM, AI, Google and Meta Ads, and analytics tools such as Google Analytics and Tag Manager
- You are proficient in using CRM systems in conjunction with automated marketing tools for support stewardship journeys and building CRM dashboards to track KPIs and engagement
- You have a positive mindset and a ‘can do’ attitude, with a flexible, conscientious, self-motivated and proactive approach to working independently while also being a team-player
- You have excellent communication skills, and a creative yet data-driven and supporter focused approach
- You have strong organisational skills, with the ability to manage multiple priorities, campaigns and deadlines effectively. Ability to prioritise conflicting demands and tight deadlines under pressure
- And most importantly… you want your work to make a difference to the disadvantaged children and young people Rafiki Thabo support in Kenya, Uganda and Lesotho
Please make sure to read the accompanying 'Information Pack' and 'Job Description'. This will help both you and us make sure we are fully aligned on expectations to the role. You will get a good feel for who we are and we of you as a candidate as you will be asked to submit a cover letter and complete screening questions which assume you have had the information we have shared. While we are looking for a candidate who meets our requirements as closely as possible, we encourage you to apply even if there are gaps, taking the opportunity in your cover letter to highlight any such areas and why you believe you will still be successful in the role.
Our mission is to support individuals and their communities in Africa through education that embraces their differing abilities.



The client requests no contact from agencies or media sales.
New Partnerships Manager (Hybrid)
Bring your energy, creativity and expertise—and help us secure the partnerships that give young people the safe future they deserve.
Location: Tyneside, Manchester or London
Salary: £40,456 FTE (Pro rata), £43,456 FTE (Pro rata, Inclusive of Manchester weighting), £43,956 FTE (Pro rata Inclusive of London Weighting)
Closing Date: 15 February, 2026
Employment Type: Permanent
Hours per week: 22.5
About the Role
Join us as New Partnerships Manager (Part-time) and help unlock life‑changing support for young people facing homelessness. You’ll drive new corporate income, ignite fresh opportunities and champion the powerful impact of our work nationwide.
In this dynamic role, you’ll build and convert a strong pipeline of high‑value prospects, delivering standout pitches and securing 5‑ and 6‑figure partnerships across a range of sectors. You’ll craft compelling propositions, influence senior decision‑makers and bring bold new ideas to our fundraising strategy.
Working closely with teams across Fundraising & Communications, you’ll represent Depaul UK with confidence—leading meetings, inspiring supporters and ensuring our messaging lands with clarity and purpose. If you’re ambitious, relationship‑driven and thrive on turning opportunities into major wins, we want to hear from you.
This job is offered as a part-time (22.5 hours per week) permanent role with hybrid work arrangement.
In this role, you will:
· Identify and cultivate high‑value corporate prospects to grow new business income.
· Secure 5‑ and 6‑figure multi‑year partnerships through strong pitching and negotiation.
· Develop tailored proposals, presentations and partnership propositions that inspire action.
· Build and manage a clear, accurate new‑business pipeline using Raiser’s Edge NXT.
· Represent Depaul UK at external meetings, pitches and events with professionalism and confidence.
· Collaborate across fundraising and communications teams to deliver aligned, compelling partnership messaging.
· Create innovative partnership products that unlock new income and deepen corporate engagement.
· Strengthen long‑term relationships with internal and external stakeholders to support strategic growth.
About You
You are a confident, driven fundraiser with a strong record of securing high‑value corporate partnerships and generating new business. You craft standout proposals, deliver compelling pitches and build trusted relationships with senior decision‑makers, while proactively managing a clear pipeline and spotting opportunities for innovative partnerships. You bring proven success in winning £50k+ corporate support, representing an organisation externally and working collaboratively to deliver exceptional supporter experiences.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
About you:
This is a terrific opportunity to play a fundamental role as People and Culture Officer at Muscular Dystrophy UK’s and help shape an exceptional employee experience.
Are you passionate about creating a workplace where people can thrive? We're looking for a proactive and confident People professional to play a key role in supporting our charity and ensuring we remain a great place to work.
- Be the go‑to People expert: You’ll act as the first point of contact for all People queries, offering practical, solutions‑focused advice across the organisation.
- Own the full employee lifecycle: From recruitment and onboarding to drafting contracts and supporting exits, you'll ensure every stage is seamless and supportive.
- Champion compliance & best practice: Provide specialist guidance to departments to ensure we meet all HR, policy and regulatory requirements.
- Keep our people data strong: Support monthly People reports and metrics, including turnover, tenure, sickness, and performance trends.
- Drive operational excellence: Prepare and submit monthly payroll changes accurately and on time.
- Bring our People communications to life: Contribute to weekly internal comms, including staff newsletters, HR updates, and policy changes.
- Promote wellbeing and engagement: Help maintain accurate records, support wellbeing initiatives, and contribute to a positive and inclusive culture.
- Partner for impact: Work closely with the Head of People & Culture and hiring managers to deliver a consistent, high‑quality employee experience from start to finish.
Your Cover Letter Guidance
When submitting your application, please ensure your cover letter clearly demonstrates your experience in the following areas:
- End‑to‑end recruitment, including supporting hiring managers and delivering an excellent candidate experience
- Ability to work independently in a fast‑paced environment, using good judgement and initiative
- Confidence using a computerised HR system, including payroll functionality
- Providing clear, sensitive, and confidential HR advice
- Supporting managers with employee relations cases (absence, performance, disciplinary and grievance) and ensuring adherence to policy
Your cover letter should demonstrate how your background aligns with these criteria, using specific examples where possible.
About us:
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Sunday,15th February 2026
NB Interviews likely to be held on Tuesday, 24th February & Wednesday, 25th February 2026
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
The role of the Learning & Development Officer is to provide a consistent and high level of both operational delivery and administrative support by updating training information and maintaining training systems and processes. In areas such as leadership development, performance management, apprenticeships, and supporting a full range of mandatory, technical and management development. This relates to staff, volunteers, trustees and agency and contractors.
This role involves a high level of operational delivery, administration and multitasking so the job holder needs to be confident in being able to organise and prioritise their time and work efficiently, effectively and independently in order to be able to respond to a variety of requests and demands.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- Maintain efficient administration systems that facilitate the smooth operation of the training function with the wider Organisational Development Team.
- Serve as the first point of contact for all enquiries directed to the Learning & Development Team, providing information and assistance as needed
- Oversee the management of the team inbox, ensuring timely and accurate responses to enquiries while taking ownership of all queries
- Process and oversee internal training bookings using Select HR (our HR System)
- Handle applications for external training, including organising payment and liaising with external trainers as necessary
- Manage all administrative tasks related to in-house training sessions, including generating delegate lists, preparing materials for trainers, and booking rooms, equipment, and catering as required
- Produce and distribute certificates for programme participants upon completion.
- Process invoices from external facilitators, including managing costings for other departments
- Organise & coordinate the training calendar for the following year by liaising with facilitators and colleagues and working with CET and Therapy teams
- Update schedules with changes/additions as they arise and inform training representatives and departments
- Planning and organising ‘ad hoc’ training sessions as and when required
- Prepare monthly induction programme including training memos, induction folders, session materials, catering requests & induction evaluations.
- Deliver brief Training session to new starters and help with tours where necessary
- Deliver appraisee training via teams
- Prepare for training sessions, including sending reminders, organising session materials, catering, room and equipment set up
- Create monthly training and PDR reports and chasing compliance where necessary working with line managers.
- Produce ‘due dates’ and other relevant training reports for managers as requested
- Deliver all training related activities for new starters.
Interview Date: 02/03/2026
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Corporate Partnerships
Location: North London (3 days per week in the office)
Hours: 37.5 per week
Salary: £50,000 to £55,000 per annum
Reporting to: Director of Fundraising
Term: Permanent
Aquilas is delighted to be partnering witth a much loved children's charity to recruit a Head of Corporate Partnerships to join their successful fundraising team.
About the role:
In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance their Corporate and Special Events Programme. This is very much a hands-on role of team leadership and direct account management. This includes six figure partners.
The post-holder has a key role in the management of their Philanthropy & Corporate Board, which bring together industry leader to help move both these programmes forward. There is great freedom to innovate and a healthy pool of local business with an affinity to our cause. The post-holder takes a key leadership role across fundraising and marketing, working with their peers and Director to take strategic decisions for wider benefit of the department.
Line managing a small team of two you will play a key role in building and maintaining relationships with existing and prospective partners of the charity. You will ensure our partners have the best possible experience, making them feel engaged and motivated, valued and informed about the impact of their involvement and help them achieve their organisation’s objectives.
About you:
You will be an inspiring Corporate Fundraising Head, excellentcommunicator and a natural relationship builder. You will have demonstrative experience in people management within Partnerships and ideally a strong, broad background in corporate fundraising or commerical sales. Excellent donor stewardship skills in terms of account management of existing supports
To Apply:
To receive a candidate pack or arrange a confidential conversation, please contact:
Kieran McGorrian, Head of Not for Profit Appointments, Aquilas
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Trust is an education charity with over fifty years’ experience in international volunteering for young people. We organise challenging, long-term placements for 17–25-year-olds with partnership organisations in Africa, Asia and the Americas.
We annually select up to 200 young people from across the UK for sustainable teaching and youth development projects around the world. Our Volunteers are provided with training and support before, during and after their international placements, and return home with broadened horizons and an impressive range of transferable skills, true Global Citizens.
We are looking for a talented and versatile Volunteer & Schools Engagement Coordinator to recruit and support Volunteers for our immersive and focused international placements. This is an exciting role for a motivated self-starter with excellent communication skills to work with inspirational young people from across the UK, enabling them to achieve their dream of an international volunteering placement.
The successful candidate will be a highly organised individual with the ability to build and maintain relationships with schools and with young people. We are looking for an inspiring public speaker who is able to engage with and motivate young people to support the recruitment, retention and fundraising efforts of our future Volunteers.
The role is home-based and will involve travel throughout England, including overnight stays, plus some travel to meetings elsewhere in the UK. There will be the occasional requirement to work evenings and weekends.
Main areas of responsibility include:
- Recruit Volunteer candidates through delivery of inspiring presentations within schools, youth organisations and careers fairs
- Develop relationships with partner organisations within the education and youth sectors
- Support and co-ordinate Returned Volunteers in the delivery of school talks
- Be a point of contact and support for young people at application, selection and throughout fundraising activities
Responsibilities & duties
- Recruit Volunteer candidates through the delivery of inspiring presentations in schools and youth organisations, in-person and online
- Engage and support fundraising Volunteers, offering practical advice, guidance and monitoring of fundraising progress
- Represent Project Trust at career and recruitment fairs
- Develop and maintain relationships with partnership organisations within the education and youth sectors
- Support and co-ordinate Returned Volunteers in the delivery of school talks
- Be a point of contact and support for young people throughout the application, selection and fundraising process
- Maintain accurate and up to date records on our CRM database
- Participate in the selection, training and debriefing of Volunteers
Qualifications & skills
Essential
- Commitment to Project Trust’s purpose, approach, ethos
- Excellent planning and organisational skills, with the ability to prioritise workload and manage time effectively
- Proven ability to deliver presentations to a range of stakeholders, including young people, with an ability to motivate and inspire others
- Experience of working effectively with and developing young people in a variety of settings, eg schools, youth and community groups
- Ability to work autonomously on own initiative and as part of a remote, multi-disciplinary team
- Excellent interpersonal and communication skills, written and verbal, and ability to communicate with a range of audiences
- Excellent customer service skills, with a commitment to providing an outstanding service to Volunteers and third parties
- Excellent administrative skills, able to keep accurate and up to date records and produce reports
- Good judgement and decision-making skills with the ability to work under pressure
- Working knowledge of Microsoft packages and a variety of social media platforms
- Ability to travel within a designated region of the UK and to other parts of the UK as required
- Ability to work remotely from an appropriate home base
- Willingness to undertake work outside standard office hours
- A full clean driving licence and use of a vehicle
Desirable
- Experience of working and/or living in an international environment
- Qualification in working with young people, or demonstrable equivalent experience
- Knowledge and understanding of the voluntary and charitable sector
- Experience in marketing or sales
- Experience of running small projects
- Experience in using a CRM database
Conditions of Service
The appointment will be made subject to Project Trust’s detailed terms and conditions of employment. Candidates should be aware that:
- The post holder will be required to obtain an enhanced Disclosure Scotland check (PVG)
- Any offer of appointment will be made subject to the receipt of satisfactory references
- The post holder must have the right to work in the UK
If you are passionate about youth development and want to use your skills, knowledge and experience to change the world, apply now.
Please send a covering letter of no more than 2 sides of A4 setting out your interest in and suitability for the role against the job description and person specification, together with an up to date CV.
Please note, in your covering letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role. We do not use AI in our recruitment and selection of candidates.
Project Trust empowers young people to develop their confidence, resilience, awareness and leadership skills in cross-cultural exchange.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Trust is an education charity with over fifty years’ experience in international volunteering for young people. We organise challenging, long-term placements for 17–25-year-olds with partnership organisations in Africa, Asia and the Americas.
We annually select up to 200 young people from across the UK for immersive and focused teaching and youth development projects around the world. Our Volunteers are provided with training and support before, during and after their international placements and return home with broadened horizons and an impressive range of transferable skills, true Global Citizens.
We are looking for an enthusiastic, creative and organised Digital Marketing Assistant to join our digital engagement team. This new role could be ideal for someone starting their career in digital communications, content creation or marketing.
As our Digital Marketing Assistant, you will support the day-to-day delivery of our digital content across social media, our website and other online platforms, telling the stories of our Volunteers and the impact of our work at Project Trust. You will support our digital marketing activity and fundraising campaigns, contributing to our digital engagement strategy. You will also be involved in wider organisational activities working directly with young people.
The role is home-based with some UK travel and the occasional requirement to work evenings and weekends.
Main areas of responsibility include:
· Collect stories, quotes, photos and videos from Volunteers before, during and after their placements
· Create engaging content and share on Project Trust’s social media channels (including posts, stories, reels, and simple graphics)
· Support digital campaigns to promote Volunteer opportunities, increase applications and fundraising
If you are passionate about youth development and want to use your digital skills to inspire the next generation, apply now.
DIGITAL MARKETING ASSISTANT
Responsibilities & duties
Digital content and communications
· Create engaging content for Project Trust’s social media channels (including posts, stories, reels, and simple graphics)
· Help plan, draft and schedule content in line with marketing and fundraising campaigns and key dates
· Support with maintenance and updating of Project Trust’s website
· Create digital assets such as images, short videos, blog posts, and email content
· Create content for and distribution of our newsletters
Story gathering and impact
· Collect stories, quotes, photos and videos from Volunteers before, during and after their placements
· Turn these into compelling digital content that shows the impact of Project Trust’s work
· Curate our library of digital content
· Support basic reporting on digital engagement and audience response
Volunteer recruitment and applications
· Develop digital campaigns to promote Volunteer opportunities and increase applications
· Assist with keeping application-related web pages and digital recruitment materials used up to date
Team and organisational support
· Work closely with the Digital Engagement Coordinator and Volunteer & Schools Engagement Team to support campaigns and day-to-day digital activity
· Contribute to wider organisational work with young people directly, such as Volunteer selection, training, pre-departure briefings and ongoing Volunteer support where needed
· Participate in events such as virtual open evenings and in-person sessions
Miscellaneous
· Administrative tasks associated with all of the above
· Within the job holder’s skills and abilities, support the Digital Engagement Co-ordinator and Volunteer & Schools Engagement Manager as required in other tasks or activities which contribute to the achievement of Project Trust’s objectives and its development
· Travel to attend meetings elsewhere in the UK, plus some evening and weekend working, required
Essential skills
· A demonstrable genuine interest in digital media, social platforms and storytelling
· Experience in creating content for social media, blogs or websites (this could be personal, voluntary or from studies)
· Good written communication skills and attention to detail
· Creativity and willingness to try new ideas
· Ability to organise your time, work independently and manage multiple small tasks
· An interest in international volunteering, youth development or the charitable sector
· Ability to travel to other parts of the UK as required
· Ability to work remotely from an appropriate home base
· Willingness to undertake work outside standard office hours
· Commitment to Project Trust’s purpose, approach, ethos
Desirable
· Understanding of running and supporting digital advertising, such as paid social or search ads (eg setting up campaigns, monitoring performance or supporting optimisation)
· Skills in tools such as Canva, Adobe, social media platforms or content management systems
· Knowledge of analytics tools (eg platform insights, Google Analytics) and an interest in using data to improve content
· Interest in photography, video or design
· Marketing or digital marketing qualification
Conditions of Service
The appointment will be made subject to Project Trust’s detailed terms and conditions of employment. Candidates should be aware that:
· The post holder will be required to obtain an enhanced Disclosure Scotland check (PVG)
· Any offer of appointment will be made subject to the receipt of satisfactory references
· The post holder must have the right to work in the UK
If you are passionate about youth development and want to use your digital skills to inspire the next generation, apply now.
How to apply
Download the job pack and return completed documents by 4 March 2026.
Please don't use AI in your applicaiton.We want to hear about you, your genuine interest in the role and why your skills, personality and values make you a great fit for the role.
First round interviews will take place in the week beginning 9 March 2026, on Microsoft Teams. Short-listed candidates will be asked produce a piece of work as part of the selection process.
Please note, we will be reviewing applications as they are received and reserve the right to close the advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
The start date is late March/early April 2026.
Project Trust recognises the positive value of diversity and we welcome applications from people of all backgrounds.
Project Trust empowers young people to develop their confidence, resilience, awareness and leadership skills in cross-cultural exchange.
The client requests no contact from agencies or media sales.
Life is a national charity committed to delivering high‑quality, compassionate and person‑centred support to people facing crisis. Guided by our values of Humanity, Solidarity, Community, Charity and the Common Good, we work across multiple sites to provide safe, effective and life‑changing services.
The Role
We are seeking an exceptional Director of Quality Improvement and Compliance to join our Senior Leadership Team at an exciting time of organisational development.
Reporting directly to the CEO, this is a senior, influential role with strategic responsibility for quality, safeguarding, compliance, estates and continuous improvement across our national portfolio of services.
You will provide visible, values‑led leadership, ensuring that everything we do is safe, effective, person‑centred, financially sustainable and fully compliant with regulatory requirements. This role has a real opportunity to shape the future of Life – and to positively impact the lives of hundreds of people we support.
Key Responsibilities
- Provide strategic leadership on quality improvement, compliance and continuous improvement across supported housing, estates and services
- Hold senior accountability for safeguarding governance, complaints and assurance frameworks
- Lead audit, inspection and review activity, ensuring consistently high standards and strong regulatory outcomes
- Embed a culture of quality, learning and improvement across multi‑site services
- Oversee property compliance, health & safety and estates management, ensuring safe and welcoming environments
- Use data, insight and digital systems to drive performance, manage risk and support innovation
- Act as the organisation’s senior lead with regulators, inspectors and professional bodies
- Work collaboratively with fellow Directors to deliver a joined‑up, high‑quality client journey
- Develop, coach and inspire senior leaders, fostering a high‑performing, values‑driven culture
About You
You will be a credible, values‑led leader with a strong background in regulated services and a passion for quality and safeguarding.
Essential experience and qualifications include:
- Senior leadership experience within supported housing, homelessness or a closely related regulated sector
- Proven success leading multi‑site services and senior operational leaders
- Strong track record in quality improvement, safeguarding, compliance and inspection readiness
- Sound financial and commercial awareness, including managing significant budgets and resources
- Lean Six Sigma qualification
- Level 5 Safeguarding qualification
- Health & Safety qualification (IOSH Managing Safely or equivalent)
You will also bring:
- Strategic thinking with the ability to translate vision into practical delivery
- A collaborative, visible and approachable leadership style
- Integrity, humility and purpose in how you lead
- A commitment to co‑production, continuous learning and innovation
- Strong communication, influencing and relationship‑building skills
Information about the role:
For further information, please see the attached job description on our website.
Salary: £50,285 per annum
Hours: 32 hours per week
Location: Home Based with travel across sites in the UK
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
We are looking for a Senior Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. The role is a hybrid working role based at our London office close to Old Street tube station with travel throughout London as required.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- Practice Support: Clinical supervision and group reflective practice
You will:
Effectively manage and provide a pro-active, high quality frontline service to male victims of domestic abuse. You will work within a multi-agency framework consisting of MARAC and multi-agency partners when required. This role requires a specialist understanding of the barriers faced by male victims of domestic abuse and harmful practices. We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors.
Key Responsibilities:
- Effectively manage and develop a high quality, innovative and pro-active domestic abuse service for victims and their children, including those at highest risk
- Ensure that the service prioritises the safety, security and dignity of service users and their children
- Be the lead in crisis situations and provide advice and guidance on safeguarding issues and information sharing concerns.
- The role will work collaboratively with the Management team, in order to achieve the implementation of the business plan and the development of the service to maximise positive outcomes for clients.
- Manage a small team, conducting supervision and case reviews to ensure safe practice.
- Carry a caseload, supporting male domestic abuse victim/survivors to increase their safety.
- Develop relationships with partner agencies in this area.
About You:
Ideally, you will have knowledge of migration and asylum routes and the procedures for applying for refugee/asylum status in the UK, legal remedies for domestic abuse victims and have experience of working with housing, homelessness, drug, alcohol, mental health issues and have an understanding of the benefit system.
You will need:
- Experience of supporting people in vulnerable situations, having worked with victims of domestic violence & abuse.
- Knowledge of safeguarding issues, legal responsibilities and GDPR & data protection regulations.
- Have strong crisis management skills to support staff dealing with stressful and difficult situations
- Experience of managing a team delivering front line support to victims or domestic abuse or vulnerable people to a high standard
- A passion for working with male victim/survivors
- Experience of working with housing agencies or in a housing setting is advantageous
Please see attached Job Description and Person Specification for further details
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.



