Retail assistant jobs

Team: Estates and Construction

Location: Remote with occasional travel

Work pattern: 35 hours per week, Mon-Fri. Flexible working and job share options available

Salary: Up to £30,809.83 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Estates Assistant:

- Front-line connection for Cats Protection premises, managing reactive and planned property repair and maintenance requests to support Surveyors in the delivery of the estate portfolio

- Proactive solutions and coordination of repairs with stakeholders, liaison with contractors, arranging appointments, ensuring health and safety compliance, within procurement guidelines.

- Flexible cover for the Estates and Construction Coordinator and administrative support to the wider senior Estates and Construction team

- Follow clear and consistent processes and create and manage accurate records in asset registers, filing systems and databases such as Terrier and SharePoint

- Prepare and enhance reports to support the Surveyors and Contracts and Database Manager to administer contracts and service delivery to meet team objectives

- Assist with the production of registers and reports, including proposal, compliance and expenditure reports

- Raising Purchase Orders and processing invoices

About the Estates and Construction team:

- We ensure that Cats Protection is able to sustain its cat welfare operations and retail activities by providing Estate Management and Construction services delivering acquisition, repair, maintenance, re-development and disposal services for an estate portfolio of circa 196 properties including 34 Cat Centres, 88 Shops and other Cats Protection premises across the UK. Together with the Safety, Health and Environment Team and Facilities we ensure regulatory/legal compliance of properties.

- The Estates and Construction Team consists of approximately 15 personnel, 5 of whom form immediate colleague relationships.

What we’re looking for in our Estates Assistant:

- Previous administration experience working within an estate management setting

- Experience liaising with internal and external stakeholders

- Confident creating spreadsheets, action plans and drafting documents

- Highly professional customer service experience

- Confident communicator with prioritisation and organisational skills, ability to work on initiative

- Strong Microsoft Office skills, particularly in Excel and Outlook

What we can offer you:

- range of health benefits

- 26 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 20th November 2025

Virtual interview date: w/c 8th December 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. anonymised application form

2. video screening

3. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey

Part-time, permanent (20 hours per week, with the possibility of overtime)

Swarthmoor Hall, Ulverston, Cumbria

Swarthmoor Hall in Ulverston is a place of international significance as the birth of the Quaker movement in 1652.  It now comprises the historic Hall as a visitor attraction with gardens, a busy café and shop, on site holiday accommodation and facilities for the local community.  Swarthmoor Hall has lots to offer local visitors and tourists and it is a great place to work with an excellent team. 

We have plans to develop the attraction further in 2026, and this along with increasing visitor numbers means we need some new staff. The site is currently open on Wednesday to Friday as well as on some weekend and bank holidays; in 2026 this will move to being open on Wednesday to Saturday.

We are looking for a new Hospitality/Commercial Supervisor covering the cafe and shop. The duties and the hours are outlined below, but there is flexibility for the right person.

You’ll be a motivated and flexible person, confident in running all aspects of a small café and/or retail site.  You will be confident, friendly and a strong team player, able to work alone and with others and able to supervise some staff and volunteers.

We have a generous staff package including annual cost of living salary reviews, an exceptional pension scheme, substantial holiday entitlement and health and well-being resources.

Interested? Visit our website to learn about the history of Swarthmoor Hall, what we do now, and the values of the Quakers, which are a core part of our identity.

Visit us - we’re a short walk from Ulverston station with plenty of parking on site for cars or bicycles.

For details on how to apply, please visit our website. 

Closing date: 8.00am on Thursday 20 November 2025.

Interviews: Thursday 27 November 2025.

Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. Sex, sexual orientation, age, race, religion, belief, ethnicity, nationality, disability, marital status, or class will not be a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. Quiet Company is a Quaker organisation, and we expect all applicants and employees to uphold our values.

We are committed to safeguarding children, young people, and vulnerable adults, and all candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.

About The Role

Are you passionate about providing outstanding customer service and being part of a friendly, dynamic team? We’re looking for a Retail Assistant to join us for 21 hours per week, helping visitors enjoy their experience and supporting our vibrant retail shop. This is a hands on role where no two days are the same, from assisting customers and guiding volunteers, to creating eye-catching displays and keeping stock looking its best.

The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.

You’ll be the friendly face of our shop, welcoming visitors, sharing your knowledge, and promoting activities that help support our organisation. You’ll also take pride in operating our retail till, handling transactions with care, and helping maximise sales opportunities. Working closely with our volunteer team, you’ll play a key part in creating a positive and memorable visitor experience.

If you’re enthusiastic, flexible, and love interacting with people, this is the perfect role for you. Join us and be part of a supportive team where your contributions really make a difference – helping visitors, supporting our shop, and making every visit special.

Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. This is a part-time position for 3 days per week, with the flexibility to work any days across the week to suit both your schedule and the needs of the business. 

Employee benefits include -

- 28 day’s paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts

About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.

In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date:             11th November 2025

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Job Title: Bank Retail Assistant

Salary: £15.18 per hour

Team: Retail

Hours: Ad hoc as required

Location: Across our shops: Guildford, Godalming, Knaphill, Cobham, Weybridge, Shepperton, Hampton Hill and Teddington

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Bank Retail Assistant  to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                                                                                                                         

It’s a great time to join Shooting Star Children’s Hospices as we are expanding our retail team and portfolio of shops.

 This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience

About the role

Your key purpose will be, in the absence of the manager or assistant manager,  to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures. 

About you

This role requires experience in retail or charity retail as an employee or longstanding volunteer. You will also need administrative/cash handling experience

You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working  under pressure and dealing with changing priorities.  You will be a car owner/driver

You will also have an ability to be a self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team.  You will be

organised and methodical and able to multi-task and work well in a team and on your own initiative. You are able to build good relationships with others and  flexible and willing to undertake varied responsibilities as part of a team

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

Other Requirement

Essential:

• Car owner and UK Driving Licence as role requires one to go across different sites
• Retail experience

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check. 

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: 15 November 2025

Interview Date:  Flexible

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for an Assistant Retail Manager to join us on a full-time, permanent basis, working 36 hours per week. Due to the nature of this role, you will be required to be on-site and cover a 5 in 7 rota.

The Benefits

• Salary of up to £37,000 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fantastic opportunity for an experienced retail manager with strong leadership and merchandising skills to join our inspiring organisation.

You’ll have the chance to combine career growth with a one-of-a-kind working environment. From Hyde Park to Richmond Park, no two days will ever feel the same; you’ll hone your leadership skills in settings as unique and vibrant as the people who visit them.

So, if you want to develop your career while working in some of the capital’s most beautiful and historic locations, apply today!

The Role

As our Assistant Retail Manager, you’ll support the Retail Manager to deliver an outstanding retail operation across our flagship shop, pop-ups, and e-commerce channel.

In this varied role, you’ll be responsible for leading and motivating the retail team, ensuring excellence in customer experience, visual merchandising, and overall retail standards.

You’ll also help manage financial performance, support staff development, and handle customer queries and complaints with professionalism and care.

Additionally, you will:

• Oversee daily shop operations, including opening/closing, tills, and security
• Manage stock control, deliveries, and e-commerce fulfilment
• Support the recruitment, training, and career development of retail staff
• Co-ordinate rotas and ensure effective deployment of staff across trading channels
• Ensure compliance with health and safety, HR, and company procedures

Please note, this role will involve lifting and manoeuvring stock.

About You

To be considered as our Assistant Retail Manager, you will need:

• Retail management or supervisory experience, including managing and leading retail teams to deliver income of more than £500k across a broad range of products
• Experience in a customer-focused role
• The ability to train, develop, lead, and inspire a team
• A high level of visual merchandising skills

Other organisations may call this role Assistant Store Manager, Retail Team Leader, Deputy Shop Manager, Retail Supervisor, Retail Operations Supervisor, Customer Service Supervisor, Retail Sales Supervisor, Assistant Shop Supervisor, or Retail Assistant Manager.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as an Assistant Retail Manager, please apply via the button shown. Successful candidates will be appointed on merit.

You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.

Role Requirements

• To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
• Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
• Achieve the shops Raffle sales targets through involving the shops team.
• To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
• Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
• Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
• To source links with local communities to promote Retail in the community via media and other sources.
• Role involves a degree of manual handling in sorting and lifting of stock.

Interview Date: to be confirmed

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Assistant Store Manager

Salary£14,285.70 per annum

LocationThetford

Weekly Hours22.5

The Vacancy

Job Title: Assistant Store Manager

Location: Thetford

Salary: £14,285.70 per annum

Weekly Hours: 22.5

Reference: YMC1131800

Are you an experienced retailer?

Do you want to try a new type of retailing in Charity where you can support and deputise for a Store Manager raising money to help change young people’s lives?

You will work alongside paid staff and volunteers, proud of everything you achieve together at the heart of your local community and raise money for an amazing charity. If this excites you then we have a fantastic opportunity in our  store.

As an Assistant Store Manager, you will play a key role in the stores success. You will be highly organised with experience of merchandising, stock rotation and excellent customer service. You will work effectively and efficiently to maximise income for the shop and promote the work of YMCA within the local community. You will deputise for the store manager when needed and work in an environment that presents challenge and meaning.

Why join YMCA England & Wales?

You will have the opportunity to work in a role that is varied and stimulating, supporting the manager and shop team to represent and serve your local community. You will get real autonomy working with your Store Manager using your entrepreneurial skills to raise money and represent YMCA in your area.

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England & Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, you will be joining an amazing team and receive support and guidance from your Store Manager and Area Manager.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

As an employer committed to inclusivity we welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian, and Minority Ethnic (BAME) candidates, who are currently under-represented throughout YMCA England & Wales

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

SHOP MANAGER - NEW STORE SOLIHULL

Hours: 37.5 hours per week

Salary:  £26,522 - £30,935 per annum

RELIEF ASSISTANT SHOP MANAGERs (RASM)

FULL-TIME – 37.5 HOURS PER WEEK

Salary:£23,875 per annum

RELIEF ASSISTANT SHOP MANAGERS (RASMs) x 3

PART-TIME: 22 HOURS PER WEEK

Salary:£14,006 per annum (£23,875 full-time equivalent)                                                                                 

Closing Date:  16 November 2025                                                                                         

DBS Requirement: Basic check

Be the Heart of Our New Shop – Join Birmingham Hospice as a Shop Manager!

Are you a passionate and driven retail professional ready to take the next step in your career?

Do you thrive in a fast-paced, purpose-led environment where your leadership can make a real difference?

At Birmingham Hospice, our charity shops are more than just retail spaces—they’re vital hubs that help fund compassionate care for our community. We’re excited to open our brand-new large multi-format shop in Solihull specialising in furniture as well as clothing, toys, home accessories etc and we are looking for a Shop Manager and 4 Relief Assistant Shop Managers (RASMs) to lead the way.

SHOP MANAGER

What You’ll Be Doing:

· Inspire and lead a dedicated team of staff and volunteers.

· Drive shop performance through smart rota planning and team development.

· Create an inviting and well-organised shopping experience with high-quality stock presentation.

· Champion donations and ensure all items are sorted, sized, and priced for sale.

· Maintain a clean, safe, and welcoming environment for customers and team members.

What We’re Looking For:

· Proven retail experience—charity sector experience is a bonus!

· A passion for exceptional customer service and community engagement.

· Strong communication and organisational skills.

· Confidence working with sales targets and performance metrics.

RELIEF ASSISTANT SHOP MANAGERS

As a Relief Assistant Shop Manager, you’ll play a vital role in launching our exciting new store in Solihull — bringing leadership, and heart to the team. You’ll also be a flexible, go-to support across our Solihull shops, stepping in during busy times, staff absences, or holidays to help keep everything running smoothly.

What You’ll Be Doing:

· Supporting and stepping in for Shop Managers to keep daily operations running smoothly

· Leading and motivating volunteers to create a welcoming, high-performing shop environment

· Maximising sales and donations to meet income targets

· Helping with sorting, pricing, and displaying donated goods to showcase their value

· Delivering outstanding customer service to every donor and shopper

We’ll provide all the training you need — what matters most is your enthusiasm, reliability, and drive to make a difference.

What You’ll Gain:

· Generous benefits package including enhanced annual leave and retail discount schemes

· The chance to develop new skills and grow your confidence

· The satisfaction of knowing your work directly supports local families

· A supportive, friendly team that values your contribution

Join Birmingham Hospice and help us turn second-hand treasures into first-class care.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.

We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Salary: £24,570.00 per annum plus £5023.71 London Weighting per annum

Location: Kensington High Street, Shelter shop

Contract: Permanent

Hours: Full time, 37.5 per week

Closing date: Sunday 16th November at 11:30pm

Interviews will take place on Tuesday 18th of November 2025

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our brand-new London Boutique Shelter Shop in Kensington High Street opening October 2025. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

This is an exciting opportunity to join Shelter opening their newest shop. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Store Manager

Salary£24,375.00 per annum

LocationPeterborough

Weekly Hours37.5

The Vacancy

Job Title: Store Manager

Location: Peterborough

Salary: £24,375.00 per annum

Weekly Hours: 37.5

Reference: YMC1126765

Are you an experienced retailer?

Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Peterborough store.

Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.

You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.

Why join YMCA England & Wales?

We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.  

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

For further information on YMCA, visit oput website 

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Our basis and values

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

*T&C's apply based on contract

Superstore Manager

Foss Island Retail Park, York, North Yorkshire

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Superstore Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

The role of Superstore Manager involves managing the day-to-day operation of the charity’s first superstore including managing a team of 18 employees consisting of the Deputy Superstore Manager, Department Team Leaders, Superstore Assistants and a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures.

You will lead by example and ensure that employees, volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
 

Specifically, you will be responsible for:

Driving Success in Our Charity Superstore

• Leading on visual merchandising and display to create a welcoming and inspiring shopping experience that reflects our brand and values.
• Ensuring efficient stock management and generation, so our shop floor is full of high-quality, desirable items that attract customers.
• Maintaining impeccable shop standards and ensuring the store layout supports both customer engagement and operational efficiency.
• Managing and being accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
• Building relationships and working closely with wider functions across the charity such as Facilities, Marketing, Volunteer, and social media teams to ensure the plans are fulfilled and executed.

Efficient Stock Management

• Oversee effective stockroom systems to ensure smooth processing and redistribution of donations, including identifying high-value or surplus stock for resale through online marketplaces or other Yorkshire Cancer Research stores.
• Conduct regular stocktakes to maintain accountability and efficiency.

Inspiring and developing a passionate team

• Recruiting, developing, and retaining talent, fostering a supportive and inclusive environment.
• Conducting regular performance development reviews for paid employees, implementing and supporting personal development and growth.
• Providing necessary training and resources, ensuring the shop is always adequately resourced and prepared to operate seamlessly, even in your absence.
• Having line manager responsibility for the shop management team, working together to ensure there is management and team cover and sufficient volunteers to operate all trading hours.
• Implementing appropriate training and support for all volunteers to ensure they adhere to all guidelines and legislation including Health and Safety and GDPR.
• Ensuring that all charity policies, shop standards and operating procedures are communicated effectively to all volunteers and are maintained and followed consistently.

 Delivering financial excellence

• Data-driven decision-making, using shop performance insights to inform strategies that maximise income and profitability.
• Accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
• All shop administration including cash handling and banking functions, ensuring the team work to the highest standard, accurately and on time, always adhering to charity policy and procedures.
• Reviewing weekly sales figures and from these identifying ways to maintain and maximise income, ensuring information is accessible to volunteers so they are kept up to date.
• Working with the Head of Retail and Finance team to set challenging sales budgets and stretch targets that are achievable or exceedable, and drive and motivate your team to achieve and exceed them.

Championing exceptional customer and supporter service

• You’ll create an environment where every supporter and customer feel valued, ensuring:
• Outstanding service across all touchpoints, from the shop floor to the till point, including seamless and secure payment processes.
• Any complaints are managed effectively and efficiently, escalating to Head Office where they cannot be resolved at a local level.

Building Connections and Driving Engagement

• You’ll act as a proactive ambassador for Yorkshire Cancer Research, generating support and income through:
• Engaging with the local community and businesses to secure donations, build partnerships, and promote the charity.
• Maximising the use of community spaces in-store, hosting events that align with our mission while driving additional income and fostering engagement.

Ensuring Compliance and Best Practices

• You’ll uphold the highest standards of compliance, ensuring adherence to Yorkshire Cancer Research policies in:
• Health and safety, safeguarding, and security.
• Administrative procedures and People management policies.

 

About You

To be considered for this role, you will need:

• To be educated to A Level or equivalent or have experience in a similar role at a similar level.

· To have experience of managing a large and diverse team of people/volunteers including recruitment and development.

· To have previous retail experience in the charity sector.

· To have previous experience with a high-volume Fast Moving Consumer Goods (FMCG) retailer is desirable.

· Experience of meeting and exceeding targets within a retail environment.

· Experience of opening a new shop is desirable.

· Experience in managing high-volume retail environments.

• Strong organisational and managerial skills with success in previous roles leading teams.

· A commercial mindset with proven profit and loss management.

· To be creative and forward thinking.

· To be to handle challenging situations with confidence and professionalism, finding solutions and maintaining composure under pressure.

· Confidence with technology, being able to adapt to new systems and processes to support the smooth running of Superstore operations.

· A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:

o A check on your employment history by seeking two references

o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006

o A check on your highest educational achievement(s)

o A check on your professional qualification(s)

o A DBS check at an enhanced level with the children’s barred list due to the requirement to supervise and train volunteers under the age of 18 years.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 18 November 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please the People Team.

Executive Assistant

We are seeking a highly organised and proactive Executive Assistant to provide essential support to a busy Chief Executive and senior team.

Position: Executive Assistant
Location: Hybrid – two days a week in London (White City) and home-based
Salary: £35,000 to £40,000 per annum (pro rata if part-time)
Hours: Full-time or part-time (minimum 30 hours per week) Hours can be worked flexibly – working pattern to be agreed at point of role offer.
Contract: Permanent

Closing Date: 12 noon, Tuesday 18 November. Please note, we may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible
Interview Dates: First stage 26/27 November (virtual), second stage 3 December (in person)

Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.

About the Role

This is an exciting opportunity to play a pivotal role supporting the leadership of a national organisation making a real difference to young people.

Key responsibilities include:

• Providing high-level administrative support including diary management, meeting coordination and travel arrangements
• Supporting the Trustee Board and Sub-Committees with scheduling, agendas, papers, minutes and actions
• Managing governance processes and ensuring accurate record keeping and compliance
• Drafting, proofreading and formatting a range of documents and correspondence
• Supporting internal operations including CRM and system updates, finance processing and office coordination
• Ensuring confidentiality and professionalism at all times

About You

We’re looking for someone with strong organisational skills, excellent attention to detail and the confidence to support senior leaders in a fast-paced environment.

You will have:

• Proven experience as an EA/PA at senior level
• Strong diary management and minute-taking skills
• Experience supporting Boards and senior meetings
• Proficiency in Microsoft Office and familiarity with AI productivity tools
• The ability to work flexibly, proactively and independently
• Excellent communication and relationship-building skills
• A commitment to equality, diversity and inclusion

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.

As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential.

As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

The organisation will contribute towards reasonable travel costs for candidates invited to attend face-to-face interviews when they are travelling from outside the local area. This approach reflects it’s commitment to fairness and equality of opportunity. 

Other roles you may have experience of could include; Personal Assistant, PA to CEO, Senior Administrator, Office Manager, Governance Officer, Board Secretary, Executive Support Officer, Senior Executive Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are recruiting for a Shop Supervisor to join our diverse and engaged team in our shop.

It’s a great opportunity to deliver positive social impact in the local community and contribute to funding the vital work of SCT.

As Shop Supervisor, you will be responsible for maintaining high standards on our shop floor, supporting volunteers to provide excellent customer service. As well as involvement in stock selection, pricing and merchandising. A key part of the role will be to engage the shop within the local community with the onboarding of new volunteers.

To be successful in this role you will have retail experience or experience of working within a busy environment. Experience of providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities.

You will have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.

The post holder will have excellent interpersonal skills and the ability to deal with challenging situations and individuals with a range of needs.
You will have knowledge of social media platforms such as Instagram and have a keen eye for fashion trends.

Assisting the Managers and Assistant Managers to achieve the following and using your initiative as necessary.