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Job Role: Assistant Retail Manager
Salary: £19,828 per year (full time equivalent £24,785)
Hours: 30 hours per week
Contract type: Fixed-term maternity cover until September 2027
Location: Bath, Walcot Street
Additional information:
- Availability to work flexibly, including weekends
About Alongside:
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As an Assistant Manager, you’ll play a key role in the success of our charity shops, ensuring everything runs smoothly day to day. From leading and motivating our fantastic team of volunteers to managing stock and creating a warm, welcoming shopping experience, you’ll be right at the heart of our mission.
If you’re passionate about retail, enjoy working with people, and want to make a real difference by helping us raise vital funds for a great cause, we’d love to hear from you!
Responsibilities include:
- Collaborating with the Shop Manager to meet and exceed income and profit targets by optimising sales, minimising operational costs, and continually seeking innovative ways to enhance to shop.
- Manage donations, including the sorting, pricing and preparation of items for sale and effectively disposing of unwanted items.
- Assisting in the recruitment, training and development of the volunteer team and ensuring the shop has a built-up volunteer base.
- Support the Shop Manager in administrative tasks, including cash handling and banking.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
Qualifications / Requirements:
- Experience working within a retail setting.
- A proactive, customer-focused approach to work.
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at our charity shops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out
Registered Charity
101 - 500
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
Thank you!
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- Liaise with the team to ensure all aware of the status of group work
- Be responsible for ensuring that the service is delivered in the most cost-effective manner, such as travel and other expenses
- Facilitate the delivery and co-delivery of the group work programme, including planning and preparation and promotion.
- Engage with victims of Domestic Abuse to encourage involvement in the programme activity and to provide advice, information and advocacy where necessary
- Monitor the impact of the programme and the follow up interventions offered including obtaining positive outcomes and satisfaction about the participants.
- Carry out case recording and keep accurate records as required and ensure these are stored securely as agreed by victim support.
- Collate and manage confidential data from partnership organisations and provide information to those organisations in accordance with victim support's data and information sharing agreements, confidentiality and safeguarding polices.
- Ensure the safety and security of service uses within the planning activities
- Maintain appropriate performance management information, produce reports and assist in the evaluation of the programme
- Promote the service and liaising with local team to encourage take up referrals
- Identify risk factors and liaise with local services where one to one support is required to manage additional tools
You will need
- Strong crisis management skills and the ability to deal with stressful and difficult situations.
- Strong communication, negotiation and leadership skills, both written and verbal and be able to interact with a range of agencies and individuals.
- to understand and be committed to equal opportunities and diversity issues in policy and practice.
Please see attached Job Description and Person Specification for further details.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Summary for full details and how to apply please read the Recruitment Pack on our website link has been provided
1. Working closely with the Head of Creative Engagement to deliver HOME’s year-round Creative Engagement offer for young people, schools and communities.
2. Lead multiple Creative Engagement visual art projects, facilitating HOME Young Artists Studio, producing Horizons Festival, curating HOME’s Inspire Gallery and wider Creative Engagement Programme.
3. Be part of working groups and collaborate with colleagues to ensure that the engagement programme links directly to and is part of HOME’s overall programme – as directed by the Head of Creative Engagement or CEO.
4. Embed best practice in relation to working with young people, schools and communities. Prioritise safeguarding and shape an accessible and inclusive programme of work.
5. Recruit, support, contract, liaise and supervise freelance artists and other creative practitioners engaged in the delivery of projects.
6. Uphold set financial processes and effectively manage project budgets regularly reporting to the Head of Creative Engagement.
7. Implement effective project management, with a high level of project administration, manage time and resources and implement effective administration processes in order to produce high-quality and ensure set outcomes and outputs are delivered in a timely manner.
8. Develop opportunities and shape pathways to careers for young people and communities.
9. Maintain a working knowledge of and participate in regional and national engagement, creative health and visual art networks, to keep up to speed with developments within the sector.
10. Work with the Marketing and Communications team to ensure work is effectively promoted. Regularly writing copy and providing content for social media and updating the website in order to raise the profile of HOME’s Creative Engagement work at a local and national level.
11. Work with HOME’s Development Team to identify and support fundraising and reporting when needed.
12. Develop and implement an effective monitoring and evaluation strategy for the programme and to provide written reports when required.
The client requests no contact from agencies or media sales.