Retail regional manager jobs

Job TitleCommunications Manager

LocationHome based (Home working with regular meetings in London)

Salary£35,000 - £45,000

HoursFull Time, permanent 

Reports to                   Chief Policy Officer 

NOTE:

• Please include notice period and salary expectations in application letter.
• First round interviews will be held on Friday 7 November, final round interviews will be held on Friday 14 November

About Parentkind

As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children’s education and wellbeing. 

Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children’s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity.

Supporting parents beyond the school gate

In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs—let alone feel confident engaging in their child’s learning journey.  Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships. 

Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards ‘Fashion & Retail’ Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children.

The All Dressed Up campaign—developed with World Book Day and Rubies Masquerade—confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out—boosting self-esteem and supporting a positive connection to learning.Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home.

Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child’s life.

We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise.

Our direct support of schools

Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy.

In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community.

Our focus on Policy & Research

Our work is grounded in evidence. Since 2023, we have conducted the UK’s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform.

In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year. In addition to the National Parent Survey, Parentkind undertakes representative polling of parents throughout the year on a variety of important topics, which increasingly find exposure in the media and policy discussion.

Parentkind provides the secretariat for the Westminster APPG for Parents and the Stormont APG for Parental Participation in Education. Two very successful parliamentary groups bringing together policymakers and a variety of stakeholders to consider the challenges faced by parents and act as a voice for them through a variety of policymakers.

Our Media Engagement

Since becoming recognised as the UK’s largest parent charity, with likely more groups and frontline volunteers than the Scouts or Girlguiding, Parentkind has gained increasing prominence in the media.Beyond the reach of the National Parent Survey and our regular polling, Parentkind receives frequent requests for quotes of reflection and input by media in relation to their journalism and from Government and non-Government entities in support of policy announcements.

Beyond this, the Parentkind community of volunteers and PTAs share local or regional media announcements of their own.Whether or not it celebrating the completion of large projects they have invested countless hours and thousands of pounds into realising, or the community event they have worked into the night to deliver for their school communities.

It will be your role to take this much further, gaining increasing exposure for the work of Parentkind, its community, and parents more broadly. 

If you believe, like we do, that when parents matter, children succeed, we’d love to hear from you.

What we are looking for…

• Someone with a “nose for news” and an understanding what makes a newsworthy opinion poll that will hit the headline and go big on social media. 
• We are a small, fast paced team, there are no line management responsibilities attached to the role. We’re looking for someone with a “roll up your sleeves up and get on with it” mentality.
• Being able to demonstrate you can sell our parent voice research and amazing existing data to media across broadcast, social media and print media 
• Being able to lead and deliver a plan to raise our profile on social media, broadcast and in print media
• A good understanding of the challenges faced by children and families, education debates and education policy, we are the voice of parents.
• We are a cross party charity and we work with all parties, we want someone who understands that approach and brings it to their work.
• Someone who can to respond to social media debates at pace and make sure are part of the debate.
• Experience of writing compelling written documents when 100 words would make a stronger case than 1,000. You can bring evidence to life and make an argument to convince.
• Someone with experience of appearing on broadcast media and willing to be a ‘talking head’ for Parentkind as required. This is not essential, but it would be great to have someone willing to do this.

Your mission is to massively increase our online, in print and social media presence with a specific focus on policy, research and impact, to make us the highest profile parent charity in the UK. We have a huge amount of data on what parents think and we need you to get it seen. This is a great job for someone who wants to grab hold of a “comms” function and make it their own.

Parentkind is a UK wide charity, you will be expected to support our work in other parts of the UK where necessary.  

The Vacancy

Job Title: Store Manager

Location: Ashford (Brookfield Court)

Salary: £24,765.00

Weekly Hours: 37.5

Reference: YMC1138073

Are you an experienced retailer?

Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Ashford (Brookfield Court) store.

Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.

You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.

Why join YMCA England & Wales?

We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.  

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

Community Fundraising Manager

• Hours: Full time – 37.5 hours per week 
• Location: 14A Magdalen Road, Oxford, OX4 1RW and Hybrid
• Salary: £28,906 - £35,844 per annum
• Closing date: 5th November 2025 at 12 noon
• Interview date: 12th November 2025

Are you a passionate relationship-builder with a flair for community engagement and a drive to make a difference?

We’re looking for a new passionate and enthusiastic Community Fundraising Manager to join the team from Monday 2 March 2026, following the retirement of a long-standing member of the team. The Community Fundraising Manager plays a key role within the Community, Events and Corporate Team, which is part of the wider Fundraising function in the Income Generation Directorate.

As Community Fundraising Manager you’ll be central to driving income through community engagement, supporting local fundraising initiatives, and building strong relationships with supporters

The organisation is entering an exciting chapter, having recently appointed a new Chief Executive and launched a bold five-year Strategy, supported by an ambitious three-year Strategic Fundraising Plan. This strategic plan places community fundraising at the heart of our ambition to grow sustainable income and deepen our impact, with a key focus on new business development

You’ll have:

•  proven experience in community fundraising
• excellent interpersonal and communication skills
• an enthusiastic and creative approach
• confidence to work across multiple projects, adapting to varied situations
• a strong team ethic and commitment to Helen & Douglas House’s mission.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

Contract Type: Permanent and Fixed-Term until 30/09/2026 available

Location: Any UK Trust office - Hybrid role with 40-60% of your week in one of our Centres

Interviews: 3rd and 4th November

For more information, or to apply, please click 'apply now' to be directed to our website.

Are you a dynamic relationship-builder with a passion for purpose-driven partnerships? We’re looking for ambitious, creative, and self-motivated Corporate Partnerships Managers - in both permanent and secondment covers - to join our team and drive impact across the retail, brand/commercial, and hospitality sectors.

You’ll be joining us at a pivotal moment. As The King’s Trust approaches its 50th anniversary in 2026, we’re not only celebrating five decades of transforming young lives, we’re also using this milestone to supercharge growth, strengthen our partnerships, and unlock even greater opportunities for young people.

Working with leading organisations such as M&S, TJX, Apple and JD, our partnerships deliver measurable value for businesses and life-changing outcomes for young people. As a Corporate Partnerships Manager, you’ll manage and grow a portfolio of high-value partners, develop bold strategies, and deliver campaigns and engagement activity that raise vital income and create real social impact.

Join our passionate, high-performing team and help shape the next chapter of our journey to end youth unemployment.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Corporate Partnerships Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Corporate Partnerships Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Do you have the leadership skills to run a busy residential centre and inspire a team to deliver outstanding outdoor learning experiences?

We’re looking for you to join our Environmental Education Charity as our new Centre Manager. 

• Permanent full time contract
• Starting salary is circa £39,390 per annum
• Excellent benefits – including 28 days annual leave + bank holidays, life assurance and a health cash plan (see the full list below)
• Work in a stunning location, with nature on your doorstep every day
• We have a 2-bedroom bungalow on site, providing the opportunity to relocate to beautiful Somerset (subject to availability).

Love where you work!

Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.

We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.

What you’ll be doing

As our Centre Manager you will have a key operational and leadership role within our charity. You’ll work closely with the Head of Education and Operations to ensure the effective running of your centre, ensuring all activities align with the Field Studies Council vision and strategy. 

You will have overall responsibility for the day-to-day operations, management and performance of your busy residential learning location. This will involve budgeting and ensuring effective systems are in place to meet customers’ expectations. As well as working with our Sales and Business Development teams to actively retain and develop new business opportunities. 

You will successfully lead and manage your team, providing clear direction, motivation, support, and feedback. As well as play an active role in recruiting, inducting, and developing each team member supporting them to perform at their best with a strong focus on delivering excellent customer service.

Please refer to the vacancy pack for further information on the full responsibilities of this position. 

Where you’ll be based

Field Studies Council Nettlecombe Court is a unique and inspiring place to work. Set in a peaceful valley on the edge of Exmoor National Park, the house is a striking Tudor and Georgian mansion surrounded by ancient woodland, heritage parkland, and a nationally important Site of Special Scientific Interest.

Working here means being immersed in nature every day, with easy access to the Somerset coast, Exmoor, and the Quantocks National Landscape. The setting is not only beautiful but also rich in history and biodiversity, offering a truly rewarding environment to be part of.

Who we’re looking for

You will have developed strong business management skills from your previous work experience and be confident to deliver the day-to-day operational functions of a busy learning environment.

Experience in a similar centre environment within the leisure, hospitality, or education sectors is advantageous.
 
In addition, you will have: 

• Excellent communication skills, with the ability to engage a wide range of audiences.
• A proactive approach to personal development. You will be motivated to learn new skills and seek new challenges, as well as be able to inspire others to do the same. 
• Demonstrable time management and prioritisation skills. 
• A passion for outdoor learning and a commitment to its value

Sound like the role for you? Join us and help shape outstanding learning experiences in nature.

* Your benefits whilst working with us will include:

• Financial - We offer competitive salaries, sick pay, pension schemes, life assurance 5 x your annual basic salary, 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
• Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
• Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
• Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.

The closing date for receipt of your completed application is 9.00am on Monday 20th October 2025.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at Field Studies Council Nettlecombe Court on Wednesday 5th November 2025.

Shortlisted applicants will be contacted by email.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks

Background to the Role

Cynthia Spencer Hospice has a proud history of delivering exceptional care and support to patients and families. Fundraising is vital to ensuring we can continue this work, and our ambitious fundraising team plays a key role in achieving this.

The Community & Events Fundraising Lead will drive forward our community and events fundraising, working with colleagues, volunteers, and supporters across Northamptonshire to grow income, raise awareness, and deliver memorable, high-quality events and challenge activities that inspire long-term support.

Purpose of the Role:

• To lead and deliver the hospice’s community and events fundraising programme, ensuring income targets are achieved or exceeded.
• To manage and grow our flagship events (including Twilight Walk, Cycle4Cynthia, Colour Run, and the 40s Big Band Bash).
• To oversee and develop our challenge events programme, including open challenges and bespoke hospice challenges.
• To build strong community partnerships and supporter networks, maximising engagement across Northamptonshire.
• To provide excellent supporter stewardship, ensuring every fundraiser feels valued and motivated to continue supporting the hospice.
• To line manage the Events & Community Fundraiser, supporting their professional development and success.

Main Duties and Responsibilities:

 Events & Challenge Fundraising

• Plan, deliver, and evaluate the hospice’s calendar of flagship events (Twilight Walk, Cycle4Cynthia, Colour Run, 40s Big Band Bash) ensuring high-quality participant experience and strong income return.
• Manage the development of challenge events, including open challenges (e.g. skydives, treks, marathons) and bespoke challenges created by the hospice.
• Research, propose, and launch new event opportunities that reflect supporter interests and market trends.
• Set and manage budgets for all events, ensuring strong ROI and accurate forecasting.
• Work with Marketing & Communications colleagues to deliver compelling event campaigns that maximise participation and sponsorship.

Community Fundraising

• Build, support, and steward relationships with community groups, schools, faith groups, businesses, and clubs to grow grassroots fundraising.
• Deliver inspiring talks and presentations across the community to raise awareness and income.
• Provide excellent supporter care for all community fundraisers and volunteers, ensuring they feel valued and supported.

Income Generation & Monitoring

• Set, monitor, and achieve income and expenditure targets across events and community fundraising.
• Ensure accurate and timely recording of financial and supporter information using Donorflex (fundraising database).
• Provide reports, updates, and insights for senior staff, colleagues, and Trustees as required.

Leadership & Collaboration

• Provide clear line management to the Events & Community Fundraiser, including supervision, appraisals, and professional development.
• Recruit, support, and work alongside volunteers, ensuring they feel valued and engaged.
• Collaborate with colleagues across fundraising, retail, communications, and clinical teams to maximise opportunities.

Other

• Act as an ambassador for the hospice at all times.
• Ensure compliance with fundraising law, GDPR, and hospice policies.
• Work flexibly, including evenings and weekends, to support the needs of the role.

 General

•  To ensure all events and activities comply with codes of fundraising practice, charity law and Hospice policies and procedures, minimising risk and establishing Health and Safety controls.
• To keep abreast of developments within the external fundraising environment.
• Deliver talks and presentations in the community and online to local organisations to increase awareness of and support for the Hospice’s activities.
• To undertake cheque presentations on behalf of Cynthia Spencer Hospice as required.
• Develop and maintain an excellent knowledge of the hospice strategy, policies and activities and be able to represent the hospice effectively at all levels, including at conferences and events to deepen supporter’s relationships.
• To undertake speaking engagements and cheque presentations on behalf of Cynthia Spencer Hospice as required.
• Ensure that all information relating to patients and staff gained through employment with the Hospice is kept confidential.
• To manage your own diary, filing, email system and other electronic databases, using independent judgement to facilitate effective use of time and easy retrieval if information.
• To assist the Fundraising Team members in the ‘on the day’ organisation of major events, including during evenings or weekends.
• Participate in the day-to-day work of the organisation – such as reporting, attending team and Trustee meetings as required, and taking a flexible approach to general administrative and support tasks.
• To attend Regional National Association of Hospice Fundraisers Meetings throughout the Midland Region.
•  To attend training and development sessions as identified in the personal development plan and Individual Appraisal.

Any other responsibilities with the role or required to fulfil the expectations of the position.

Person Specification

 Qualifications & Education

• Educated to degree level or equivalent experience.
• Good standard of numeracy and literacy.
• Evidence of continuous professional development.
• Desirable: A relevant fundraising qualification.

 Experience

• Demonstrable experience in both events and community fundraising within the charity sector.
• Strong track record of planning and delivering large-scale fundraising events and challenge activities.
• Proven ability to set and achieve income targets.
• Experience of building and managing relationships with supporters, donors, and volunteers.
• Experience of line management.
• Desirable: Experience of working in health or hospice settings.

 Skills & Abilities

• Excellent organisational and project management skills, with the ability to manage multiple priorities.
• Outstanding interpersonal and communication skills – verbal, written, and presentation.
• Ability to inspire, influence, and motivate others.
• Knowledge of fundraising law, regulations, and best practice.
• Proficiency in Microsoft Office and fundraising databases.
• Flexible, proactive, and resilient, with a positive “can-do” attitude.

 Personal Attributes

• High standards of personal conduct, honesty, and integrity.
• Enthusiasm for fundraising and a genuine passion for the hospice’s mission.
• A collaborative team player who values diversity and inclusion.
• Willingness to work flexibly, including evenings and weekends as required.
• Full UK driving licence and access to a vehicle.

Team: Safety, Health & Environment

Location: North-East England/South-East Scotland. Remote with regular travel. Approx. two to three times a week

Work pattern: Monday-Friday, 35 hours per week

Salary: Up to £42,750.72 per year

Contract: permanent

To be considered for this role, you must live in North-East England or South-East Scotland

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Health and Safety Officer:

- Conduct in-person health & safety and fire risk assessments across centres and shops, ensuring compliance with legislation and internal policies

- Investigate accidents and incidents, analyse trends, and recommend preventative actions

- Maintain accurate records of inspections, training, assessments, and incidents in line with data protection requirements

- Promote completion of H&S e-learning and identify additional training needs

- Build strong relationships with staff and volunteers to foster a positive safety culture

- Lead regional H&S Committee meetings and contribute to team discussions and continuous improvement of SHE practices

- Support wellbeing and mental health awareness by signposting relevant resources

About the Safety, Health & Environment team:

The SHE team are a multi tasking team that undertake most Health and Safety tasks in-house, working closely with most other teams within Cats Protection. The team is made up of a manager and 4 regional officers who cover the whole of the UK, The team deal with the Cats Protection retail outlets, Cat Centres, accident investigations, DSE,  branch volunteer enquiries and more. 

What we’re looking for in our Health and Safety Officer:

- NEBOSH Diploma (or equivalent) and membership of a relevant professional body

- Significant experience (3+ years post qualification) in a similar health & safety role, ideally in public sector, facilities, or charity setting

- Experience working across multiple sites

- Strong knowledge of health & safety legislation and best practices

- Excellent communication and influencing skills across all levels

- Able to work independently, manage workload, and perform under pressure

- Organised, pragmatic, and professional with a flexible, positive attitude

- Proficient in Microsoft Office, especially Excel

What we can offer you:

- range of health benefits

- 26 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 20th October 2025

Virtual interview date: TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. anonymised application form

2. video screening

3. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

About the Role

This is a frontline supporter-facing role where compassion meets communication. You’ll:
Respond to supporter queries by phone, email and post, encouraging supporter engagement and raising awareness of the persecuted church.
Process donations and manage records in our CRM (Salesforce)
Pray with and for supporters
Support events, prayer meetings and campaigns
Collaborate with outreach teams to enhance the supporter journey

What We’re Looking For

A practising Christian, actively involved in a local church
Passion for Barnabas Aid’s mission and values
Warm communicator with excellent interpersonal skills
Organised, proactive, and tech-savvy
Previous supporter/customer service or telemarketing experience (ideal but not essential)

Why Barnabas Aid?

We’re a global Christian ministry providing practical help to suffering Christians in 100+ countries. You’ll be part of a friendly, mission-led team making a real impact.

Pray. Serve. Support.
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