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Volunteer Sunday Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a trial shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for Sunday volunteers to support our reopening.  We are looking for volunteers who would ideally like to donate 2-4 shifts per month, as a 11am-2pm shift, a 2pm-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

See inside our Collections storage facility - closed to the public - and help us prepare to move our collection to a new facility

What is an Inventory volunteer?

The RAF Museum has many items in its collection which are not currently on display. Our inventory volunteers will ensure that we have an up-to-date record of all the items in our reserve collection, their purpose and condition, to help us prepare to move from our current store outside Stafford to a new storage facility in Cosford. This is a weekday only opportunity.

This role sits within the RAF Museum’s Midlands Development Programme which will transform our museum and our impact on the local community through a series of phased projects – engaging audiences who may not obviously identify with the RAF story by finding common interests and histories which link them. As part of this project, we are planning a new learning centre, outdoor spaces, collections hub and major exhibition.

What will I be doing?

The Inventory Volunteer role could encompass various tasks, which might include:

· Assessing objects’ condition

· Measuring and weighing items

· Undertaking cleaning as required

· Object photography

This role is perfect for you if you…

· Are curious and eager to learn

· Pay attention to detail

· Have a light and careful touch

· Are happy working as part of a team

· Are organised and able to keep accurate records

How much time would I need to commit?

Ideally a half day (09:00 to 12:00 or 13:00 to 16:00) once a week, although other arrangements can be considered on a case-by-case basis. We would ask that volunteers commit to a minimum of 20 volunteering sessions. This is a weekdays only opportunity.

What's in it for me?

· Becoming part of a great team of volunteers and staff

· See and handle objects from the RAF Museum’s collection not on public display

· Learn about object conservation

· Discover more about the history of the RAF

· Gain behind-the-scenes experience within the heritage sector

· 25% discount at our retail outlets and café[KS1] 

· Travel expenses reimbursed up to £14.50 per day, in line with our policy

· Free entry to a wide range of museums and heritage sites across the UK.

We are embarking on our first ever online shop and we are looking for a volunteer with some experience in this area and the area of website support to help share the workload of managing enquiries to the shop. They will also be required to update new items as they become available and allocate orders as they come in to the relevant supplier and deal with any enquiries or complaints. This is a role that will grow as the shop does and is a creative fun role as you join a warm and welcoming team. Although remote there will be the chance to meet other volunteers at fundraising events throughout the year.

Unleash your inner hero and embrace the Building Heroes Volunteer Programme!

Are you ready to support our military community? Would you like to help those who have served transition into civilian life?

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Join our Volunteer Programme and explore a range of fulfilling roles tailored to match your unique skills and passions.

ROLES

Fundraising Advocate - Raise awareness and funds to help Building Heroes and the veterans we support! Get involved in a one-time event or provide long-term fundraising support by attending regular events. We will assist with any promotion or administrative needs however, we are counting on you to raise the funds! Organise an event yourself or join one of ours! Current fundraising events include: The London Summer Walk, The Great North Run, The Great South Run, The Building Heroes Bike Ride, and many more!

Charity Advocate - Our charity advocates are responsible for raising awareness of Building Heroes and our initiatives. They are responsible for promoting the charity within the military community and connecting with key members to spread awareness of our services. This can include conducting talks and presentations in military venues, introducing members of the military community to our charity and training partners, finding new areas for us to promote our programmes, and promoting the charity at events for the wider public (e.g. Armed Forces Day, retail fundraising.)

Mentor Advocate - As a mentoring advocate, you will be responsible for directly supporting veterans and service leavers who are seeking assistance through Building Heroes. You will help our Academy Leads to guide learners through their transition from military to civilian life by sharing personal experiences and signposting to the relevant support to help learners to achieve their goals. This role could include: an informal chat/presentation to a group currently on a Building Heroes programme, assisting the Academy Lead to support learners one-to-one, signposting learners to relevant organisations/support to assist them with any personal or professional issues. This is our most challenging role and needs someone empathetic, good at communicating, and with military experience.

ABOUT US

Help us support those who have served. Established in 2014, Building Heroes provides construction training and employment support to the military community—including veterans, service leavers, reservists, and their families. We offer pathways to meaningful civilian careers in construction, infrastructure and green skills, empowering our armed forces community learners to transition successfully into civilian life. Each year, hundreds benefit from our programmes, which are 90% or fully funded, minimising costs to our beneficiaries. These courses equip them not only with professional skills but also build confidence and community, making them job-ready and civilian life-ready.

PLEASE NOTE:

• Volunteers must be 18+.
• Fundraising and Charity Advocate roles are open to the general public. You must be a veteran to be a Mentor.

The Brompton Fountain is a children's charity working with those impacted by heart and lung conditions in Royal Brompton and Harefield hospitals. Our charity provides a wide range of vital resources, services, parent/carer amenities, and accommodation. We also fund medical equipment, facilities improvements and projects outside of the NHS remit. We are currently looking for a voluntary Stock and Merchandise Coordinator to help our organisation create a bigger and smoother impact to our patients. 

We would like the volunteer to help with:

• Taking inventory of our current stock that is being used for both in-patients and out patients. 

• Organising stock and adding to a system that makes it accessible.

• Creating and packing resources for different services we provide in hospital.

• Packing orders from our online charity shop to send out to customers.

• Tracking resources we need on the wards and accommodation units.

• Processing deliveries e.g unboxing and sorting.

• Ad-hoc requests that may arise in the office.

You will be supporting our Community Engagement Lead and our Children and Families Service Lead who will provide an overview of our existing processes and be there to help you every step of the way. The Brompton Fountain has a strong team of staff and volunteers who you will be working collaboratively with as a team to support the families we are in contact with.

Your input will greatly affect how smoothly our operations run, and how we are able to interact and support our service users. With your help we will be able to have a more organised process in allocating our resources, be able to support the children and their families in the ward, and have a clearer set of operations with distribution off-site.

Criteria

We are looking for a volunteer who has:

• Strong organisational skills.

• Accuracy and attention to detail. 

• Ability to work well with others.

• Flexible and adaptive.

• Understands the resource constraints of a small charity and is able to work with these.

• Willing to have an enhanced DBS check.

• Willing to partake in safeguarding training.

• Willing to partake in onboarding training to understand our charity and the mission in more detail.

• Must be over 18.

Time

Due to our mission, we would greatly appreciate at least 6 weeks of your time, preferably more; working 3-7 hours one day a week. We are an understanding and flexible organisation, and would be happy to discuss options with you. Some weekend work would be desirable.

Go Dharmic is seeking a dedicated and detail-oriented volunteer to assist in managing and growing our online stores on Shopify and eBay. This role supports our fundraising efforts, with all proceeds going toward humanitarian aid, food relief, and environmental initiatives.

Key Responsibilities:

• Manage product listings on Shopify and eBay (descriptions, pricing, photos)

• Support inventory tracking and order fulfillment coordination

• Monitor customer queries and provide timely responses

• Assist with basic marketing tasks, such as promotions and social media integrations

• Analyze sales reports and suggest improvements to drive growth
   

Ideal Candidate:

• Experience with Shopify and/or eBay platforms

• Strong attention to detail and organizational skills

• Interest in social impact, charity, or nonprofit work

• Able to commit a few hours per week remotely

Become our Trustee Tresurer and chair our Finance Committee.We need a Trustees with energy, enthusiasm and commitment to help accelerate our influcence on wildlife and nature recovery issues in the country and beyond.

With a refreshed 3-year strategy (23-26), “A Wilder Herefordshire, More Nature Everywhere” we’re working hard to recover nature at scale through deeper collaborations, working with local community organisations and networks to develop a clear plan for nature’s recovery. We are also working with neighbouring Wildlife Trusts, river partnerships and national partners such as the Woodland Trust, National Trust, and Duchy of Cornwall.

So, with lots happening, it’s an exciting if challenging time for the Trust.  Urgent action is needed to address the decline of wildlife in our beautiful county – and we need to muster all the resources and skills we can to succeed.

We are a welcoming board who support and challenge each other to do better for wildlife.

We look to recruit trustees from a range of backgrounds, life stages and skills to join us.

At this time, we wish to recruit someone to take on the role of Treasurer, and chair our Finance Committee. You would need the following skills and qualities:

· A strong commitment to wildlife conservation and the Vision of the Trust;

· Demonstrable experience of financial management;

· The skills to analyse proposals and examine their financial consequences;

· A good understanding of governance, gained either as a Trustee of another charity, a director of a company, or as a manager who has worked with Boards;

· The ability to apply clear logical thinking and creativity to developing our strategy

If you are successful, you will be welcomed and supported by a talented and committed board of trustees, a strong and experienced staff team and an active and expanding band of volunteers and by the wider Wildlife Trust movement. We hope you are inspired to apply, and we look forward to hearing from you.

Alison McLean OBE, Chair, March 2025

About Us

We care about our community; we care about our people.  Derby County Community Trust has a clear mission.  We harness the power of Derby County Football Club to improve lives and communities through sport, physical activity, health and education.  We help more than 25,000 people per year and our work is recognised and respected at regional and national levels.  Since 2008 we have been dedicated to fostering participation in sports, enhancing health and wellbeing, providing quality education and promoting equality and diversity.

About the Role

We are looking for a new Board Safeguarding Lead to join our award-winning organisation. As the charitable arm of Derby County Football Club, we aim to improve lives and communities through physical activity, sport, health and education. 

Working with over 30,000 participants each year, we have been a registered charity since 2008 - encouraging participation and achievement in sport, improving health and wellbeing, providing and enhancing education and promoting equality and diversity.

The trustee responsible for Safeguarding has delegated responsibility from the Board of Trustees to support the Safeguarding and Compliance Manager to ensure the organisation maintains high standards of safeguarding practices for the welfare and protection of children, young people, and vulnerable adults involved in its activities. 

Duties of the Role

• Policy Oversight: Ensuring the organisation has appropriate safeguarding policies and procedures in place and that they are regularly reviewed and updated to reflect best practices and legal requirements.
• Compliance and Risk Management: Monitoring compliance with safeguarding laws, regulations, and guidelines, and helping manage any safeguarding-related risks that arise within the Trust’s operations.
• Training and Awareness: Supporting the Safeguarding and Compliance Manager to ensure staff and volunteers receive appropriate safeguarding training to understand their responsibilities in protecting individuals at risk.
• Reporting and Accountability: Supporting the Safeguarding and Compliance Manager where required on safeguarding concerns or allegations, ensuring that any issues are reported and addressed appropriately in line with the Trust’s policies.
• Board Oversight: Reporting on safeguarding matters to the board of trustees, ensuring that safeguarding is a key part of organisational governance and decision-making.

The Safeguarding Trustee plays a critical role in promoting a culture of safety and ensuring that DCCT provides a safe environment for all its participants, especially those who are vulnerable. 

Click on Apply

To send a CV and covering A4 letter indicating why you are interested in joining the board and what skills and experiences could make you suitable for the role of Board Safeguarding Lead, to Paul Newman (Head of Community).