Safeguarding Lead Jobs in Manchester
About the role
We are seeking a Branch Development Manager to develop the support provided for Headway volunteer-led branches across the UK including with volunteering, policies and processes and best practice to ensure a high-quality service for acquired brain injury survivors.
You will drive innovation to deliver sustainable volunteering opportunities that contribute towards the ongoing success of the Headway network, ensuring acquired brain injury survivors can access the support they need within their own communities.
About you
We’re looking for someone with experience of volunteer engagement and development.
You will ideally have:
- A good understanding of the opportunities and challenges facing community-based voluntary organisations at a UK-wide level
- Outstanding organisational and project management skills, able to operate at a strategic level
- Experience of building relationships and partnership working within the third sector
- Knowledge of the legal, financial and governance framework within which third sector organisations operate
- A passion for supporting brain injury survivors, carers and families and the charities that support them
The full role profile and person specification is available to download below.
Benefits
As a staff member at Headway UK, you’ll have access the following range of benefits.
Financial Security
- Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working
- We understand that a healthy work-life balance is essential for our team to thrive. Headway offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
This is an exciting time to be joining Headway and your chance to play a key role in the next chapter of our history.
If you would like to discuss the role, please feel free to contact Marie Peacock, Head of Network.
About Headway – the brain injury association
Every 90 seconds, a person is admitted to hospital in the UK with a serious brain injury. It can affect anyone at any time. When it does Headway is here to help.
Headway is the UK-wide leading charity working to improve life after brain injury. We are passionate about helping people to rebuild their lives, relearn lost skills and regain independence.
We know that with the right help, at the right time, there can be life after brain injury. In addition to providing direct services to those affected by a brain injury and campaigning to raise awareness of this often-hidden disability, Headway UK supports a network of 119 local organisations who support people with brain injuries, their families and carers, within their local communities.
The services provided by each one of these independently run Headway groups and branches vary depending on local needs. They each provide a lifeline to brain injury survivors, carers and family members they support.
Safeguarding
At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity and inclusion
We recognise, value and champion diversity and inclusion. We want to ensure our staff population reflects the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact Marie Peacock, Head of Network if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway and we look forward to getting to know you!
Next steps
- Closing date: Sunday 29th September 2024
- Shortlisting date: Week commencing 30th September 2024
- Interview: 10th and 11th October 2024
Headway is an equal opportunity employer.
Registered Charity No: 1025852
No agencies please
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a job vacancy for a Dementia Specialist to join Shine as the Normal Pressure Hydrocephalus (NPH) / Dementia Coordinator.
Shine has a membership of over 14,000 members living with Spina Bifida and/or Hydrocephalus and associated conditions and over 6,500 associated members.
In the last year we have seen a 25% increase in members who are living with Normal Pressure Hydrocephalus (NPH) across England, Wales and Northern Ireland. There are currently just over 600 members with NPH, plus their carers registered, but we are expecting this to continue to rise as awareness and diagnosis of the condition grows.
We are looking for an experienced, skilled, organised and dedicated new staff member to join Shine’s Services team to develop and lead our new NPH service.
Purpose of Job
To be the Dementia specialist for Shine.
To provide the foundations for improved health, social and emotional outcomes for adults living with NPH/Dementia and to support their families/carers.
Shine will offer you:
• A competitive salary
• 35 hour working week
• 25 days annual leave plus additional discretionary leave between Christmas and New Year
• Opportunity to purchase additional annual leave
• Additional annual leave due to length of service
• Defined contribution pension
• Life Assurance cover
• Support to learn and develop
Please see the full Job Description and Person Specification and Introduction to the NPH Coordinator Role below and on our website.
If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to our CEO, Kate Steele.
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
Closing date: 11pm Wednesday 16th October 2024
Interviews: Tuesday 29th October 2024 at our Head office in Peterborough
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Providing specialist advice and support for spina bifida and hydrocephalus
The client requests no contact from agencies or media sales.
The National Youth and Children’s Brass Bands of Great Britain are the UK’s leading brass bands for children and teenagers.
We provide gifted young brass players and percussionists with opportunities for advanced music performance, musicianship development, leadership enhancement, and musical horizons expansion.
Our number one priority is the safety and well-being of these young musicians and we are recruiting house staff and lead house staff to look after them at our residential courses and concerts.
The young musicians in our Children's Band are aged between 8 and 13 and in our Youth Band between 14 and 19.
The NYBBGB is committed to safeguarding and promoting the welfare of children and young people and requires all staff to share this commitment. This post is subject to Enhanced Adult & Child Level DBS check.
We exist to give the brightest young brass and percussion musicians the opportunity to develop their musicianship, play together and inspire others.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Another Chance Programme Lead
Reporting to: Senior Programme Lead
Salary: £ 25,101 FTE
Contract: Permanent, full-time; part time hours also available.
Location: Greater Manchester
If you would like an informal chat about this opportunity, please contact Sam Marcus.
Power2 is a fast growing and energetic youth charity that has supported 25,000 young people since 2001. We are based in Greater Manchester and London and deliver early-intervention asset-based programmes to young people experiencing vulnerabilities and disadvantages who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme.
We believe there is no greater cost to society than unfulfilled potential. We support young people to get the most out of their education by helping them to improve their mental health and wellbeing and develop their skills. We inspire young people who are at significant risk of school exclusion to re-engage and fulfil their potential at school, at work and in life.
We have been commissioned by the Greater Manchester Violence Reduction Unit to deliver the Another Chance programme in the City of Manchester and North Trafford, supporting young people aged 14-25 involved in group-based serious violent offending to leave a life of violent crime behind them. We are now recruiting Programme Leads to provide 1:1 mentoring support to these young people and to help them access positive support and social services to prevent further offending.
We are particularly looking for people with experience of working with young people aged 14-25 at risk of criminal involvement and exploitation, and their families. We always welcome applicants with lived experience of the challenges our work addresses and from the communities we serve.
The relationships you cultivate with the young people you work with are at the heart of our success – so recruiting the right people is paramount. Our programme leads work with significant autonomy and authority and must embrace responsibility and be accountable for their work. They work collaboratively alongside young people, operating as a mentor as they empower them to develop self-esteem, become resilient and engage with their own future. They give each young person the time, the confidence and skills to make positive choices and engage with their future life plans.
Power2 strives to be a diverse and inclusive place where we can ALL be ourselves. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Power2 is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We may undertake an online search if you are shortlisted.
We believe every child and young person deserves the opportunity to thrive, even when things get tougher.
The client requests no contact from agencies or media sales.
BACKGROUND
Sundial delivers high quality education and training on harmful practices, such as female genital mutilation (FGM), “honour”-based abuse (HBA) and harmful body alterations. We offer safeguarding training for teams of professionals such as teachers, police and social workers. We also deliver lessons in schools, as well as workshops for community groups. We ensure people from FGM- and HBA- affected communities and young people are at the forefront of our work. Our training and education work is sensitive, on point and age appropriate. All of our training is delivered in pairs, with at least one facilitator being from a community affected by the harmful practice discussed in the session.
Harmful practices / topics covered in our training and lessons (not extensive list):
- FGM/C
- Forced marriage
- Spiritual abuse
- Intersectionality and domestic abuse
Healthy relationships and body image, including:
- Body image and smart phones
- The influence of pornography on young people
- The female genitalia (including learning on FGM/C and female cosmetic genital surgeries)
Job Description
You will deliver workshops on harmful practices and abuse issues to a high professional standard, together with a co-facilitator, and carry out administrative tasks as required for the effective delivery of our education programme.
Person Specification
You will ideally be from a community affected by a harmful practice such as FGM/C or “honour”-based abuse and forced marriage. This does not necessarily mean you personally have been affected, but you have a deep understanding of the issues from living in your community.
Your knowledge of the topic: You will need a strong understanding of violence against women and girls (VAWG), ideally having experience working in the VAWG sector. You will have a strong understanding of some or all of the topics that we deliver, in order to deliver workshops with a high level of expertise and answer any questions during the session. A good understanding of safeguarding pathways would be desirable. Please note we are confident that someone with experience in the VAWG sector would be able to upskill themselves, with our help, if there is a topic they are not familiar with, e.g. spiritual abuse.
High level of organisation:
You will need to communicate with our Schools Coordinator to understand the details of the session, including who the session is for, any special requirements of the group and who you will be working with. You will need to link with your co-facilitator ahead of the session to have a planning meeting, including discussing the content of the session, who will deliver which parts, and any specific needs of the group. You will need to plan your own travel (reimbursed) - this can be anywhere in the Thames Valley, Birmingham or occasionally London. You may also need to link with your co-facilitator on their travel arrangements.
Administration skills:
Whilst the bookings will be made by our Schools Coordinator, you will still be expected to do some administration, such as completing records after the session.
Time management:
You will need to have excellent time management skills, including arriving at the venue in time to set up and deal with any last minute unforeseen issues which may arise (e.g. a school's firewall blocking our film materials). You will also need to deliver the content allowing enough time for each section of the training. This will require being able to effectively work with your co-facilitator. Each session should be well paced with time for questions at the end.
You as a facilitator:
It is important that you are a confident facilitator, including being comfortable to speak in front of a large group and able to project your voice. You will also need to be dynamic and engaging, facilitating activities / discussion and using high impact teaching methods to keep the group engaged. You will also need to be confident managing lots of questions or someone ‘over speaking’. You need to be thoughtful and sensitive to everyone in the room, including trying to ‘see’ everyone, and being encouraging and non-judgemental. You need to be comfortable working with adults, children and young people.
You as a leader:
You will need to be comfortable taking the lead alongside your co-facilitator. This will include directing them if there are particular sections for them to deliver, and being clear on timings. You will need to feel comfortable giving peer feedback, including on language used during the session and timings. You will need to be motivational and encouraging as a lead, keeping things positive whilst also professional.
You as a representative of Sundial:
You will need to maintain a high level of professionalism as a trainer, showing interest in the client (e.g. the school safeguarding lead who has booked the sessions) and helping to build the relationship between them and Sundial. For example, you may be asked to join the client for lunch and this can be a great opportunity to discuss the needs of the school and possibly suggest other training sessions. You will need to help the client feel confident that the session will run smoothly and that the content will be appropriate for the audience.
HOW TO APPLY
- Please send your CV and a covering letter explaining your interest in the issues the charity addresses and your relevant experience. Please also ensure your CV includes details of two referees. We will not contact your referees prior to interview.
- We strongly encourage applications from people from communities affected by harmful practices. · Applicants called to interview will be invited to deliver a presentation and complete a written task.
- The appointment is subject to an enhanced DBS check and references.
Please send your CV and a covering letter explaining your interest in the issues the
charity addresses and your relevant experience. Please also ensure your CV includes
details of two referees. We will not contact your referees prior to interview.
The client requests no contact from agencies or media sales.
We have a fantastic opportunity for a communications professional to join the Design, Digital and Internal Communications team. This is a remote role (must live in England or Wales) working 37.5 hours a week (part-time will be considered).
Do you have a passion for communications and engagement? Do you want to help make a difference to victims and survivors?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options
- 28 days annual leave plus Bank Holidays, rising to 33 plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity and paternity payments
- High street, retail, holiday, entertainment and leisure discounts
- Access to our financial wellbeing hub and salary deducted finance
- Employee assistance programme and wellbeing support
- Ongoing training and support with opportunities for career development and progression.
About this role:
This role is a remote role (must be in England or Wales) within a supportive and friendly team.
As the Internal Communications Lead you will:
- Manage, update and monitor VS internal communication channels so that internal stakeholders (staff and volunteers) across England and Wales are informed of organisation news, successes and strategy and have a mechanism for feeding back.
- Produce, commission and edit copy adhering to all brand and style guidelines for email communications and intranet articles.
- Manage an engaging programme of webinars to update staff on new initiatives, training programmes and other key engagement activities.
- Work closely with staff across the organisation to ensure self-generated content is of a high standard, adheres to brand and style guidelines and is succinct, clear and engaging.
- Advise colleagues on complex communication messages and to form part of the wider communication team response in a major incident or crisis situation.
You will need:
- Significant experience of managing multi-channel internal communications (inc. intranet).
- Experience of writing concise, well written and engaging communications.
- Experience of reporting on key internal communication metrics.
- Experience of editing of video content.
- Excellent interpersonal skills to be able to liaise effectively at all levels.
- Strong personal integrity, reliable under pressure and team ethos.
- Proven ability to demonstrate a commitment to Equality and Diversity, to influence people to achieve effective desired outcomes.
- Educated to degree level or equivalent professional qualification.
- Proficiency in English language.
Please see attached job description and person specification for further details.
Interviews for this role will take place w/c 23 September 2024.
About us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We are working towards a future where victims' rights are respected, their voices are heard and they feel well supported.
Everyone at VS is driven by our purpose, vision, mission and values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
We are looking for a confident, established professional with extensive knowledge and networks across housing in Scotland, who is comfortable navigating faith spaces. You will be a project manager who is happy working independently and remotely, while achieving high quality deliverables.
About the role
We have recently received funding to explore expansion into Scotland for the Faith in Affordable Housing project. This will be a 15-month project with potential to expand, subject to funding.
The proposed project is to undertake a scoping exercise across Scotland, to ascertain the need for social and affordable housing, and the key stakeholders providing housing, as well as the potential presented by faith organisation-owned assets to meet housing need. The resulting feasibility study and business plan will then inform the potential next steps for Faith in Affordable Housing Scotland.
About us
Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.
Benefits
- Cycle to Work Scheme
- 29 days annual leave each year plus an additional day of holiday for each year of service over 3 years, up to a maximum of 5 additional days.
- We are open to flexible approaches to working and will consider flexible working requests openly
- Employee Assistance Programme
- Home office set-up
The client requests no contact from agencies or media sales.
You will be at the forefront of our mission, helping to change the narrative about young people who experience homelessness in the UK.
You should have experience of securing press coverage and be comfortable delivering engaging and relevant stories for the media.
You will be at the forefront of building EveryYouth's youth engagement function which aims to give marginalised young people a voice to share their experience and stories. Alongside this work you will maintain and uphold strict safeguarding and GDPR practises.
You will work with a team to maintain EveryYouth's website and newsletter and oversee EveryYouth's social media content and delivery.
Finally, you will think strategically about the direction EveryYouth is taking with our external communications, and measure and evaluate our work against agreed KPI's.
We are looking for someone who is ambitious for the future of every young person, and who relishes the challenge of presenting marginalised young people in a positive, uplifting way, going against the longstanding norms. You should have an incredible eye for detail and enjoy working with a small, but highly collaborative team.
EveryYouth prides itself on ‘doing charity differently’ and you’ll be excited about the opportunity to join a new charity with a start-up mentality where your ideas can help shape the future of the organisation.
If you're looking for a role where your skills, passion, and dedication will come together to create a brighter future for young people, we encourage you to apply. Join us at EveryYouth and be a part of something truly extraordinary – together, we can help Every Youth reach their full potential.
Essential Experience, Skills, Knowledge and Attitude
- Experience of placing stories in broadcast and/or print media.
- Able to develop strong relationships with the media.
- Excellent written and verbal communication skills.
- Experience managing social media accounts, website and email marketing systems
- Excellent attention to detail.
- Pro-active and positive, with a creative approach to problem solving.
- Highly organised with the ability to manage conflicting demands.
- A strong commitment to EveryYouth’s mission, vision and values with a passion for making a significant and strategic difference to the lives of disadvantaged young people in the UK.
- A desire to shape the future culture of an organisation.
Desirable Experience, Skills, Knowledge and Attitude
- Experience of working with vulnerable young people to share their stories
- Experience of securing and delivering media appeals
- Excellent design and video editing skills.
- Line management
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you ready to lead and develop this pioneering new project in partnership with the Office of Sussex Police & Crime Commissioner (OSPCC). Do you thrive on building trust and engagement with young people, school communities and families?
As the Breck Foundation's new Project Coordinator (Pan Sussex), with the support of the CEO, you will lead the initial project set up, the recruitment of schools and young people, followed by all training and coordination of the delivery.
The post holder will need to be based in Sussex, required to work from home permanently but willing and able to easily travel regularly to various locations across East and West Sussex, occasionally farther as necessary to fulfil the requirements of the role, to deliver aspects of the programme and to engage with other stakeholders and colleagues.
Breck Foundation
Breck Foundation is a unique and dynamic organisation that makes a real difference. The charity was founded in 2014 in memory of Breck Bednar, a 14-year-old boy who was groomed and murdered by someone he met online. We inform, educate and campaign to help young people and the wider UK public reclaim the internet from those who seek to harm others through it. Our educational programmes reach thousands of students, parents and safeguarding professionals each year.
The Project
Over the last few years, the Breck Foundation worked closely with Volunteer Police Cadet Units in Surrey and Tower Hamlets to train cadets as ‘Breck Ambassadors’, equipping them with the training needed to talk in schools to their peers about staying safe online and the key signs of grooming.
We are proud to take this successful project further having secured funding with the Office of Sussex Police & Crime Commissioner (OSPCC) to recruit and train up to 30 ‘Youth Ambassadors’ (for online safety) in schools across Sussex. The Youth Ambassadors will learn how to tell Breck’s story and empower young people with the tools they need to stay safe online. Working closely with schools to enable the students to become Online Safety Ambassadors for their school community, advocate for their peers and to be a voice of expertise and counsel. You will work with schools and community groups to generate impact through Breck’s story (on online grooming) and other important topics related to children’s online safety.
This flagship project for the OSPCC will launch in April 2025 (Coordinator starts in January 2025) and run for at least 12 months, with potential funding up to three years. We hope it will set a precedent for others to follow our lead and develop similar programmes for young people across the UK.
To Apply:
Please attach your CV and personal statement, providing clear examples of how you meet the essential requirements of the job description - his is the section you will be scored.
Closing date: Monday 7th October at 5:30pm
Interview date: From Tuesday 15th October
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
As the Senior Stewardship Manager at Social Mind you will be accountable for the overall delivery of our stewardship and community management services.
You will lead the strategic development of this service area helping to elevate our stewardship practices, ensuring they are closely aligned with the objectives of our charity partners and the evolving needs of their supporters.
You will lead and mentor our Stewardship Manager and their team, guiding them all in delivering exceptional supporter journeys and community management initiatives.
Your leadership will ensure that our stewardship approach is proactive, data-driven, and continuously optimised to enhance campaign performance and supporter satisfaction.
Background
Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.
Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated social fundraising campaigns and behavioural, omni-channel supporter journeys. We empower charities to raise more money through integrated Facebook and white label fundraising pages, build stronger relationships with sophisticated, personal journeys and we unlock supporter potential with meaningful insights.
Key Responsibilities
Campaign Delivery
- Strategic Stewardship Planning: Working collaboratively with the management team you will develop and implement a forward-looking stewardship strategy that aligns with our key objectives and the fundraising goals of our charity partners.
- Campaign Leadership: Work with the Campaign Manager to own the delivery and direction of stewardship in live fundraising campaigns, ensuring they meet or exceed income targets while delivering outstanding supporter experiences.
- Brand Protection: Ensure all stewardship activities are executed to the highest standards, safeguarding the brand and reputations of our business and our charity partners in every interaction.
- Performance Optimisation: Drive continuous improvement in fundraising outcomes by leveraging data insights, supporter feedback, and industry trends to inform stewardship and community management activities.
Supporter Experience
- Service Excellence: Establish and maintain high standards of customer service across all stewardship and community management activities, ensuring that all interactions reflect the values, goals and tone of our charity partners and meet agreed SLAs. You will also act as a subject matter expert on client calls working closely with our Customer Success team.
- Supporter Satisfaction: Monitor and analyse supporter feedback, responding swiftly to issues and opportunities to enhance the supporter experience.
- Safeguarding and Compliance: Ensure all stewardship and campaign delivery activities adhere to safeguarding protocols, data protection laws, and industry best practices, maintaining the highest standards of compliance and ethical conduct.
- Innovation in Stewardship: Identify opportunities for innovation within stewardship and community management, proposing new approaches to enhance campaign effectiveness and supporter engagement.
People Management and Team Building
- Leadership and Vision: Provide strategic leadership to the stewardship team, setting clear objectives, inspiring innovation, and driving accountability.
- Recruitment and Resource Management: Lead the recruitment and talent acquisition process to attract, select, and onboard top talent, ensuring the team is equipped with the skills and expertise needed to achieve strategic goals and that all campaigns are supported by a fully resourced team.
- Coaching and Development: Implement tactical coaching and mentoring that enable team members to develop within their roles and achieve their full potential.
- Performance Management: Oversee performance management for the stewardship team, ensuring that objectives and key results (OKRs) are aligned with both individual career development and organisational goals.
Skills and Knowledge
- Strategic Leadership: Proven experience in leading and executing strategic initiatives ideally within a fundraising or nonprofit environment.
- Fundraising Expertise: Deep understanding of fundraising principles, supporter engagement strategies, and the nonprofit sector.
- Customer Service Excellence: A strong track record of delivering exceptional customer service and managing stakeholder relationships at a senior level.
- Team Development: Demonstrated ability to build, lead, and develop high-performing teams, with a focus on coaching, mentoring, and professional growth.
- Data-Driven Decision Making: Expertise in using data and analytics to drive decision-making and optimise campaign performance.
- Compliance Knowledge: Strong working knowledge of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant standards across the UK.
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Causeway Education is a charity supporting young people to overcome barriers in accessing Higher Education and apprenticeships. Our mission is to ensure students have the support they need to explore options effectively, make ambitious choices and produce outstanding university, college and apprenticeship applications.
We are looking for a dynamic and organised Programmes Officer to join us on the next stage of our journey. Our work is more urgent than ever, and we are scaling up to meet this challenge. If you share our passion for ensuring progression is not determined by privilege, then we’d love to hear from you.
We actively work to improve diversity in Higher Education and apprenticeships, therefore personal experience of facing related barriers, or experience of supporting young people from underrepresented groups, will be a valuable asset to the organisation.
We are a small and friendly team. Although we work from home, we meet up at least monthly and we have established a number of ways to keep in regular contact and continue to support each other. We will go out of our way to welcome a new member of the team.
Overview
JOB TITLE: Programmes Officer
LOCATION: Home-based with bi-monthly team meetings in London. Some travel within the UK will be expected.
SALARY: £26,471- £28,683 (depending on skills and experience)
CONTRACT: Full time, 35 hours per week (requests for 0.8 FTE will also be considered).
BENEFITS INCLUDE:
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30 days annual leave (not including bank holidays)
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Pension scheme
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Training and development opportunities
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Flexible working hours
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Well-being allowance
Main duties
Programme Support
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Provide support across Causeway's broad portfolio of programmes, such as online mentoring, insight days, work experience weeks and university and employer outreach schemes
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Organise programme-related events, such as workshops/webinars
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Deliver online and in-person workshops to students and stakeholders, alongside other members of the Programmes Team
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Look after our shared inboxes and share queries with relevant team members
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Support the collection of information as part of programme reporting requirements
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Support in the design and creation of new programme resources
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Support other team members with management of external communications including the Causeway website, Twitter account and newsletters
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Develop and implement strategies to promote student engagement with Causeway’s programmes (for example, student 1-1 calls and emails)
General
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Provide administrative support to other members of the organisation as required
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Liaise effectively and efficiently with other members in the organisation
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Lead by example, promoting the organisation’s values and expected behaviour
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Undertake any other duties required by the CEO or the needs of the organisation
This job description is designed to give an overall view of the role and is not a definitive list of tasks.
Person specification
We are more interested in what you could do than what you have already done, hence the emphasis on skills over experience.
Essential
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Educated to degree level or equivalent
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Experience of programme work in education, university widening participation and/or employer outreach
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Strong interpersonal skills - able to interact with different audiences and all levels of people
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Excellent verbal and written communication skills
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Excellent attention to detail, with strong analytical skills
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Excellent time management skills with the ability to prioritise work and meet tight deadlines
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Proficient with Microsoft applications including Word, PowerPoint, Excel and Outlook
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High degree of initiative and ability to see work through to conclusion
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Willingness to work flexibly to accommodate occasional duties outside of working hours (time can be reclaimed in lieu)
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Commitment to the aims and values of the organisation
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In possession of, or able to secure, an enhanced DBS check
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Commitment to safeguarding the welfare of all young people
Desirable
There are a number of different paths the successful candidate may have taken to develop the skills and experience needed for this role. The following list is not intended to be exhaustive, but instead to give a sense of the range of experiences which are relevant:
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Personal experience of structural inequalities, or experience of supporting young people from underrepresented groups
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Experience in a charity supporting young people
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Experience of working in a small organisation with a broad programme portfolio
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Experience of programme delivery to student participants
Application instructions
- Please provide your CV (max 2 sides) and a covering letter via CharityJob (link below).
- Please complete the Charity Job Equal Opportunities form.
The job posting will close on Sunday 29th September 2024 at 17:00.
The client requests no contact from agencies or media sales.
This role is offered as office, hybrid or remote working for the right candidate, and with hours above 28 per week on a flexible basis adapting to your needs. CAP is proud to offer 2 mental health days and 5 emergency caring days per year, in addition to A/L, enabling you to care for yourself and the people you love.
In this role you will captivate our supporters, inspiring them to contribute to our vision to see an end to UK poverty! Through creative and efficient management of fundraising programmes and projects you will play your part in increasing engagement and income.
We have an incredible 28,000 regular givers, our Life Changers, who make possible all the incredible work that churches do to free our clients from debt! As the Regular Giving Lead you will develop a strategy to grow the number of Life Changers by finding new audiences and creating innovative products to reach them. You will make effective use of data, and testing, learning, and evaluating your ideas.
You will work alongside other members of the Supporter Development team which delivers direct mail appeals, digital engagement, supporter journeys, partnership opportunities, church fundraising, and other creative and effective means of engagement. As part of the Supporter Development team you will collaborate with colleagues to sharpen and support all of our projects so that we can achieve the best results.
If you’re excited about this opportunity, but unsure you have all the experience you need in fundraising, then we can offer you a career track. You can join the team at a junior grade (minimum full time salary £26,664.75) while you are mentored and undertake the Certificate in Fundraising from the Institute of Fundraising, stepping up to the next grade once you have achieved the qualification and experience level.
If you are ready to unleash your passion and skills in a role that will make a difference, we invite you to join our Supporter Development Team. Together, we can create lasting connections with our supporters and drive sustainable growth to support our mission. Apply now and start making a difference!
We will be pleased to discuss this with you if you would like any further information about this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Regional Manager (RM) and Ofsted Responsible Individual (RI) - Remote
Employer - Kids
Location: Remote work involving regular travel to the South West and South East
Salary: £45k
Hours: Full-time, fixed term for 9 months
The vacancy may close before the deadline, if we receive a high volume of applications for the role. Please apply promptly to avoid disappointment.
Why Join Us?
This is an opportunity to work for a well-established and respected organisation dedicated to improving the lives of disabled children, young people, and their families. You'll work with passionate colleagues who share your commitment to quality, inclusion, and equality. As a Regional Manager, you’ll play a key role in driving positive change, not only for the individuals and families we support but also for the organisation itself. As the Ofsted Responsible Individual you must have experience and specialist knowledge of running a children’s residential home and experience in children’s social care, understand effective practice in responding to the needs of looked-after children, local authority care planning duties, and how children’s homes are required to support these.
About the Role:
You'll be at the helm of delivering life-changing services across the South East and South West. You will spearhead a dedicated team, ensure the efficient management of services, and inspire continuous improvement to ensure children, young people, and their families receive the support they deserve.
Key Responsibilities:
- Leadership & Strategy:
Lead the planning and delivery of services ensuring alignment with organisational goals and strategic plans. Provide leadership and support to a multi-disciplinary team, ensuring a culture of continuous improvement across services. - Financial Management:
Manage regional budgets ensuring that expenditure is within allocation and resources are utilised efficiently. Collaborate with coordinators and service managers to develop, monitor, and maintain financial plans. - Service Development & Improvement:
Drive service development initiatives, including identifying opportunities for growth, business development, and securing new contracts. Work closely with the Contracts and Tender Manager to submit compelling bids for services. - Operational Management:
Oversee day-to-day operations across a range of services, ensuring compliance with contractual and statutory standards. Conduct regular audits to ensure high standards of care and support, addressing issues as they arise. - Partnership Building:
Build and maintain strong relationships with public authorities, commissioners, and other key stakeholders, ensuring a proactive and collaborative approach to service delivery. Represent Kids at board meetings, when required, and promote the charity’s values across the region. - Quality Assurance & Safeguarding:
Ensure that all safeguarding, health and safety, and risk management procedures are rigorously followed. Regularly review safeguarding policies and ensure that any concerns are addressed in line with organisational policies. - Team Development:
Support, mentor, and develop colleagues to ensure high performance. Ensure colleagues are effectively trained, motivated, and aligned with the charity’s mission. Manage disciplinary and performance issues sensitively and professionally.
Person Specification:
Essential Skills, Experience & Attributes:
- Proven Leadership:
Significant experience in leading, managing, and developing teams in a health, social care, or community-based setting. Proven ability to inspire, manage, and develop geographically dispersed teams. - Service Planning & Compliance:
Experience in planning, delivering, and monitoring services, ensuring compliance with statutory and contractual requirements. Strong knowledge of safeguarding, health and safety, and quality assurance standards. - Financial Management:
Strong financial acumen with a proven track record of managing budgets, resources, and expenditure within comparable settings. Ability to plan and monitor finances effectively - Strategic Thinking:
Experience in strategic planning and service development, with the ability to influence and negotiate with commissioners, funders, and regulators. - Relationship Building:
Proven experience in building collaborative partnerships with public authorities, commissioners, and external stakeholders. Ability to represent the organisation effectively at a senior level. - Commercial Awareness:
Understanding of the commissioning and contracting environment, including the ability to identify growth opportunities and contribute to tender processes. - Communication Skills:
Excellent written and verbal communication skills, with the ability to present complex information in a clear and engaging manner. Strong interpersonal skills to influence and negotiate at a senior level. - IT Proficiency:
Highly competent in the use of Microsoft Office packages and able to utilise digital tools for managing services and communication. - Self-motivated:
Demonstrate a high level of self-motivation and can work independently with minimal supervision, managing multiple priorities effectively.
Desired Skills & Qualifications
- Experience in successful tender submissions and service expansion within the public sector.
- A deep understanding of services for disabled children and young people.
- Knowledge of sector-specific legislation, funding streams, and best practice.
- Experience of working within the children’s disability sector.
Qualifications:
- Educated to Degree or NVQ Level 5 (or equivalent).
- Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services.
- A qualification in management, finance, social work, or nursing is desirable. Evidence of continuous professional development is essential
Why Join Us?
This is an opportunity to work for a well-established and respected organisation dedicated to improving the lives of disabled children, young people, and their families. You'll work with passionate colleagues who share your commitment to quality, inclusion, and equality. You’ll play a key role in driving positive change, not only for the individuals and families we support but also for the organisation itself.
For a more comprehensive look at this position, click on the documents attached.
The client requests no contact from agencies or media sales.
If you are passionate about the power of data and insights and want to support young people to transform their lives, then this is a fantastic opportunity to join the Impact team at The Prince’s Trust.
Making an impact on young people’s lives is at the heart of what we do so measuring and evaluating our services is key to informing the programmes we design and showcasing our success with partners and funders. We are looking for a task-focused, diligent, and organised professional to support the delivery of our impact tools, reporting and projects.
You will be numerate, with great communication skills and an eye for detail. This role is ideally suited to someone who has excellent co-ordination and customer service skills with an interest in using and developing their knowledge and skills in research and evaluation.
Most importantly, you must believe in The Trust’s work, live our company values and fit in with our team’s positive, supportive and collaborative culture.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Join GamCare as our Remote Services Development Lead and drive the evolution of our support platforms, helping us to reach more people in need.
The Role
As the Remote Services Development Lead, you will play a crucial role in leading and developing GamCare's remote services, ensuring seamless delivery across multiple platforms including telephone, live chat, WhatsApp, and video. You will oversee a team of Senior Managers and drive service improvements to meet targets, while fostering a positive, high-performing environment focused on staff wellbeing and retention. This role also involves the strategic development of GamCare’s online and helpline services to expand their reach, particularly into underserved communities.
You will be at the forefront of shaping and embedding evidence-based interventions that align with GamCare’s mission of supporting those affected by gambling harm. In this role, you will collaborate with key stakeholders, internal teams, and external agencies to enhance service delivery, ensuring that safeguarding protocols for vulnerable individuals are upheld to the highest standard.
This position offers the opportunity to contribute to GamCare’s growth and sustainability by translating strategic goals into operational plans, managing performance, and establishing meaningful partnerships with stakeholders and the NGSN. Your leadership will ensure GamCare's services continue to evolve and thrive in a rapidly changing digital landscape.
Key Responsibilities
- Leading the development and delivery of GamCare's remote services, ensuring alignment with strategic objectives and service targets.
- Overseeing and supporting Senior Managers in managing helpline and online services, establishing a high-performing and supportive team environment.
- Driving continuous improvement and innovation in remote service delivery, implementing evidence-based interventions and expanding services to underserved communities.
- Collaborating with key stakeholders and external partners to develop and maintain strategic partnerships, enhancing service reach and impact.
- Monitoring and reporting on performance data, using insights to guide service enhancements and meet funder requirements.
- Ensuring safeguarding protocols for vulnerable individuals are rigorously upheld, with a strong focus on risk management and service quality.
About You
We are looking for a dynamic and experienced leader with a proven track record of managing large-scale remote services, ideally within a helpline or digital support setting. You will have extensive experience in leading multi-functional teams, both staff and volunteers, and a strong ability to develop and implement strategic plans. Your deep understanding of safeguarding, coupled with expertise in business planning, change management, and relationship building, will ensure you can lead in a fast-paced and evolving environment.
You will be passionate about making a difference to those affected by gambling harm, with a strong commitment to staff wellbeing and retention. With excellent communication, data analysis, and IT skills, you will be able to guide continuous improvement and innovation in service delivery, working closely with partners to enhance the reach and impact of GamCare's remote services.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee Assistance Programme – 24-hour support
About Us
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
For further details and to apply please click the apply button.
Closing date for applications: 27th September 2024.
Interviews will take place online via video conference – the week commencing/on 7th October 2024.
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.