Safeguarding team member volunteer roles

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

St Leonards Youth & Community Centre are looking for someone with accounting experience to join the Board as a Trustee to advise on financial matters, ensure we meet our financial obligations, and help us build a sound financial strategy.

What will you be doing?

As a trustee you will share collective responsibility for the governance of the charity and all decisions made by the board, ensuring the organisation is well run, fulfils its mission, is compliant with charity law and that the charity is open and accountable. The Treasurer leads the financial affairs of the charity and ensures that they are conducted within required legal and accounting best practice. It is also the responsibility of the Treasurer to work in partnership with the Chairperson and other trustees to ensure the financial viability and development of the organisation.

Key tasks:

• ensure the board fulfils its financial responsibilities
• ensure that the Charity has proper systems for budgeting, financial control, insurance and reporting
• inform the trustee board members of the finances of the Charity by written report, at least on a quarterly basis ensuring that the board have a clear picture of the financial health of the food bank
• ensure that financial reports: are comprehensible and properly discussed at trustee board meetings; are provided in the proper format and at the proper time, as required by the relevant charity regulator body (Charity Commission of England & Wales); have properly appointed auditors or independent examiners, as our income is over £25K

Other responsibilities, along with the board of trustees, include:

• to approve, support and guide the charity’s purpose, vision, strategy, goals and objectives
• to manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk and not over-commit the charity
• to ensure the effective and efficient administration of the charity, responding to changes in the local community as appropriate
• to ensure that key risks are identified, monitored and controlled appropriately
• To ensure appropriate financial plans are in place, budgets are monitored and progress is evaluated
• to provide financial statements
• to help promote the organisation to key stakeholders and beneficiaries
• to ensure the charity has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equality, diversity and inclusion, safeguarding and GDPR compliance/data protection
• to prepare for and regularly attend and participate in board and subcommittee meetings and any trustee away days.

What are we looking for?

We are looking for people who want to help their local community. Our ideal candidates would demonstrate:

• a knowledge of, and commitment to, the work of St Leonards Youth & Community Centre
• a willingness to engage with the local community, including our beneficiaries and volunteers
• previous experience or an ability in: financial accounting and reporting procedures; communicating financial information to those who may have little or no financial background; keeping all financial records up to date
• confidence to actively participate in discussions concerning the needs of the charity, always acting in its best interests
• experience of working effectively with others
• sound, independent judgement and the ability to think creatively

What difference will you make?

By leading on the financial matters of the charity’s operation, you are part of providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or coming into contact with St Leonards Youth & Community Centre.

Volunteer Outreach & Partnership Specialist (Black British Caribbean Focus)
Remote | Min. 3 days/week | Volunteer | Monthly London meet-ups

Are you passionate about justice, healing, and truth-telling in the Black British Caribbean community? Do you believe in the power of voice, visibility, and strategic collaboration? Join us.

About Us
We are a new CIC podcast and media platform that provides a safe space for survivors of childhood sexual trauma within the Black British Caribbean community to tell their truth—and shame the devil. Through storytelling, cultural therapy, and partnership building, we aim to heal and empower.

We're now recruiting a Volunteer Outreach & Partnership Specialist to lead one of the most critical arms of our CIC.

Your Role

1. Guest Outreach & Curation (Primary):

• Lead strategy to find, vet, and schedule guests from the Black British Caribbean community who are ready to share lived experiences of childhood sexual trauma in a respectful, empowering, and supported environment.

• Manage the guest outreach pipeline via Airtable, Trello, or Notion.

• Liaise with our team to ensure a trauma-informed, mission-aligned guest journey.

2. Partnerships & Sponsorships:

• Identify and secure sponsorships and partnerships with charities, organisations, government bodies, and brands aligned with our values.

• Build and maintain a network of long-term collaborators in mental health, therapy, media, and advocacy.

• Align partnerships with growth, impact, and fundraising goals.

3. General Duties:

• Attend monthly in-person team meet-ups (Greater London).

• Collaborate with other CIC team members.

• Represent our values: knowledge of self, community love, and truth-telling.

What You Bring

• Strong ties to the Black British Caribbean community (through lived or professional experience).

• Background or skills in: outreach, journalism, PR, charity work, sales, safeguarding, or project management.

• High emotional intelligence; trauma-informed or open to learning.

• Independent, reliable, and values-aligned.

Commitment & Benefits

• Time: 3 days/week minimum (flexible, remote)

• Location: Remote with monthly London meet-ups

• Term: Min. 6 months (potential for paid role as CIC grows)

• Perks:

  • Travel expenses and refreshments for meet-ups

  • Access to CIC wellness/therapy sessions

  • LinkedIn recommendation + CPD

  • Credit on podcast and future documentary

  • First access to paid roles

Why Join Us?
This is more than outreach—it's movement-building. You’ll shape the foundation of a powerful podcast, media, and mental health platform for our community. You'll work closely with the founder and gain access to networks, healing spaces, and career-shaping experiences.

Apply Now
Click Apply and in 300 words, tell us why this mission speaks to you.

As Chair of the Board of Trustees, you will provide strategic leadership and governance to ensure The Paradise Cooperative fulfils its charitable objectives. You will lead and oversee the Board, collaborate with the Executive Director, and serve as an ambassador for the charity. This role is vital to ensuring the charity operates in accordance with the law, delivers public benefit, and remains financially and strategically sustainable.

What we are looking for

Essential 

·Demonstrated commitment and passion to the values and purpose of The Paradise Co-Operative.

·Previous trustee/NED or Chair experience.

·Strong understanding of governance, strategy, and the legal duties of a charity trustee.

·Excellent interpersonal and communication skills.

·Sound judgment, diplomacy, and the ability to build consensus.

Desirable

·Knowledge of or interest in urban agriculture, education in nature, or co-operative/community operating models.

·Experience of fundraising, charity finance, or stakeholder engagement.

Responsibilities specific to the Chair of the Board of Trustees Role

1. Strategic Leadership

·Lead the Board in setting the charity’s strategic direction and ensuring alignment with its vision, mission, and values.

·Facilitate regular review of strategic objectives and ensure that plans are delivered effectively by the Executive Director and their team.

2. Governance and Board Management

·Ensure effective governance in accordance with the Charity Commission’s guidance and relevant legislation.

·Chair trustee meetings, encouraging collaborative and inclusive decision-making.

·Promote a culture of accountability, integrity, and transparency across the organisation.

·Ensure the Board maintains appropriate skills, diversity, and succession plans.

3. Support to the Executive Director

·Provide guidance and support to the Executive Director, ensuring a clear distinction between strategic governance and operational delivery.

·Conduct regular one-to-one meetings and at least an annual performance review with the Executive Director.

·Act as a sounding board and mentor while maintaining appropriate oversight.

4. Compliance and Risk Management

·Ensure the charity operates within its legal and regulatory framework, including safeguarding, data protection, and financial controls.

·Oversee the risk management process, ensuring appropriate mitigation strategies are in place.

5. Advocacy and Representation

·Serve as a public ambassador for Paradise Cooperative, raising the profile of the charity at key events, stakeholder meetings, and in the media, as required.

·Build and sustain strategic partnerships and relationships that support the charity’s aims.

Wider Responsibilities (Shared with All Trustees)

·Support and provide advice on Paradise Cooperative’s purpose, vision, goals and activities.

·Approve operational strategies and policies and monitor and evaluate their implementation.

·Oversee Paradise Cooperative’s financial plans and budgets and monitor and evaluate progress.

·Ensure the effective and efficient administration of the organization.

·Ensure that key risks are being identified, monitored and controlled effectively.

·Review and approve Paradise Cooperative’s financial statements.

·Provide support and challenge to Paradise Cooperative’s Executive Director in the exercise of their delegated authority and affairs.

·Keep abreast of changes in Paradise Cooperative’s operating environment.

·Contribute to regular reviews of Paradise Cooperative’s own governance.

·Attend Board meetings, adequately prepared to contribute to discussions.

·Use independent judgment, acting legally and in good faith to promote and protect Paradise Cooperative’s interests, to the exclusion of their own personal and/or any third-party interests.

·Contribute to the broader promotion of Paradise Cooperative’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

As a small charity, there will be times when trustees will need to be actively involved beyond Board meetings. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, presenting externally, or other issues in which the trustee has special expertise.

West Cheshire Foodbank was established in 2012 to provide emergency food to people in crisis. We are part of the Trussell network of foodbanks and last financial year we provided food to 14,500 people in the 12 months to March 2025. We can only do this with the commitment of our volunteers, our small, dedicated staff team and the much-valued support of local businesses, organisations and individuals.

We are now looking for two new trustees, with relevant experience, who share our vision for a future without the need for foodbanks. You do not need previous experience as a trustee to apply for these roles.

We welcome applications from people from all backgrounds and experience, particularly those who have lived experience of financial hardship and/or food insecurity. The successful candidates will be provided with an induction, training and support to help establish themselves in their roles.

Our Purpose is

1. to provide relief to individuals and families in crisis in West Cheshire, through the provision of emergency food supplies.
2. to provide practical, mental and spiritual support either directly or by referral to approved partner agencies to enable individuals and families avoid future crises.
3. to raise awareness of the causes of food poverty and to encourage both policy-makers and local people to take action.

Participation Trustee specific responsibilities

• Ensuring WCFB practice and strategic direction is informed by the voices of people with lived experience of food insecurity and financial hardship.
• Support the WCFB strategic lead to develop and implement the Participation Framework, including periodic reviews to assess progress, learning and impact.
• Support all trustees and members of the staff team to take a participatory approach where appropriate and enact the principles of participation.
• Model a participatory way of working to ensure voices of lived experience are amplified and help inform and influence key decisions at Board level.
• Ensure trustees are informed of the impact of national and local policy changes for people using WCFB with implications for service delivery and lobbying.
• Willingness to share your experience of food insecurity and/or financial hardship, whilst recognising that your experience cannot represent a whole community.

General responsibilities of all WCFB Trustees 

• Work alongside the Treasurer and the trustee board to ensure WCFB’s financial dealings are systematically accounted for and on time, independently examined (on income over £25k) and made publicly available as necessary.
• Ensure WCFB is accountable, actively complying with statutory accounting and charity law reporting requirements.
• Ensure that all charitable activities undertaken by WCFB are compliant with its charitable objectives as set out in its governing document.
• Ensure appropriate financial plans are in place for future budget allocations as well as looking after contractual agreements with external partners that award money for core costs and additional projects.
• Understand and commit to WCFB’s strategic direction and mission
• Contribute to the development and review of WCFB’s strategic plan, ensuring it aligns with the needs of people struggling to afford the essentials.
• Help promote the organisation to a wider audience of potential funders, partners and people experiencing financial hardship and food insecurity.
• Ensure WCFB has appropriate procedures in place to comply with current legislation and good practice including: employment, health and safety, equal opportunities, safeguarding & GDPR compliance/data protection etc.
• Act with reasonable care and skill, giving time, thought and energy to fulfil your role.
• To serve as an additional promoter of the food bank in the community.
• Attend trustee meetings and produce feedback and reports as necessary.
• Ensure decisions are informed by people experiencing financial hardship by working in a participatory and inclusive way at board level.
• Demonstrate empathy and a non-judgemental attitude.

What are we looking for?

West Cheshire Foodbank are  looking for new trustees, with relevant experience, who share our vision for a future without the need for foodbanks. You do not need previous experience as a trustee to apply for these roles.

We welcome applications from people from all backgrounds and experience, particularly those who have lived experience of financial hardship and/or food insecurity. The successful candidates will be provided with an induction, training and support to help establish themselves in their roles.

We are looking to recruit a Participation Trustee who:

• Can fulfil the role as lead trustee for their specific area of responsibility, demonstrate leadership skills and confidence to work as part of the Trustee team
• Has experience of using a foodbank or of financial hardship
• Has volunteering experience in a community setting
• Has knowledge of the wider social issues associated with food insecurity and financial hardship
• Has knowledge of charitable law and funding or is willing to develop this
• Is friendly and approachable, able to communicate with people from a wide range of backgrounds
• Is willing to listen to other perspectives and give others the space to share their knowledge and experience
• Has a knowledge of, and commitment to, the work of WCFB
• Is willing to actively participate in discussions concerning needs of the foodbank’s beneficiaries, staff, and the trustee board
• Will act in the best interest of the charity
• Demonstrates sound, independent, judgement and the ability to think creatively
• Works effectively as a team member and demonstrates a willingness to learn and develop

Benefits of volunteering

• Being able to use your existing skills to make a difference
• Meet new people who share your passion to eradicate poverty in the local community
• Make a real difference to the running of the foodbank as part of a team providing holistic support in the local community, ensuring a dignified experience to anyone visiting or in contact with WCFB
• Induction and training to support you in your role as a trustee

What difference will you make?

By leading on the food bank's participatory approach and ways of working, you are part of a team providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with West Cheshire Foodbank.

Trustees play a vital role in ensuring Brent Foodbank meets its core purpose by overseeing the management and administration of the charity and ensuring that the foodbank has a clear strategy in line with our vision and goals.

What will you be doing?

The role involves acting as a charity trustee to set the strategic direction for the foodbank.  Providing good governance, ensuring that the foodbank meets its objectives and fulfils its charitable purpose.  Ensuring the foodbank operates within its budget and in compliance with its charity, legal and operational goals.

Key tasks

Key Responsibilities along with the board of trustees include:

• to approve, support, and guide the charity’s purpose, vision, strategy, goals and objectives
• to manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk, and not over-commit the charity
• to ensure the effective and efficient administration of the charity, responding to changes in the local community as appropriate to ensure that key risks are identified, monitored, and controlled appropriately
• to ensure appropriate financial plans are in place, budgets are monitored, and progress is evaluated
• to review and approve financial statements
• to help promote the organisation to key stakeholders and beneficiaries
• to ensure the charity has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equity, diversity and inclusion, safeguarding, and GDPR compliance/data protection
• to prepare for and regularly attend and participate in board and sub-committee meetings and any Trustee away days.

What are we looking for?

Our ideal candidates would demonstrate:

• a knowledge of and commitment to the work of the Brent Foodbank
• a passion for the foodbank’s vision and strategy
• experience of working or volunteering in a governance role or equivalent experience
• an ability and experience to contribute to matters in a supportive and confident manner
• the ability to listen and engage with people with a diverse range of backgrounds and experiences
• an understanding of our local community and the services, agencies, faith communities and other groups within it

We welcome applications from new and experienced Trustees.

What difference will you make?

By serving as a trustee at the foodbank you are part of providing a vital support function in our local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with Brent Foodbank.

Fundraising Events Organiser Volunteer

Would you like to be part of a dedicated and friendly team of volunteers and make a real difference to the lives of cats and kittens in our care?  Do you enjoy planning and organising for events?  Maybe you have a particular skill that you would like to put to use?
 
Then this could be the role for you! 
 
Our Fundraising Events Team are at the heart of what we do, raising essential funds for the cats. 

Our Fundraising Events Organisers share ideas, tasks and inspiration, planning and delivering local events, with the support of the Fundraising events helpers, such as Open Days (usually 2 per year) at the centre and our annual Christmas Bazaar. 

Time Expectation:  This role can be varied and time commitment can be flexible. 

Without volunteers, Cats Protection Berkshire Cat Centre simply wouldn't exist. Our amazing, friendly volunteers are a diverse group with a shared love of cats who fit volunteering around their home lives and personal commitments.

We're often looking to welcome new volunteers to join our brilliant team. As well as meeting great people and making an incredible difference to the cats of Berkshire.

Please note:  Although we do welcome everyone, unfortunately our centre is not set up to accommodate young volunteers under the age of 18, including those on the Duke of Edinburgh programme.

Full training and support will be given for all roles.  We look forward to hearing from you!

BFUK are seeking enthusiastic, compassionate volunteers to support the delivery of our creative and educational hospital workshops. These sessions not only offer children and young people the opportunity to be imaginative, learn something new, and socialise, but also serve as a welcome distraction from time spent in the hospital. There is always something new to experience; previous workshops have included various crafts, make-up artistry, indoor gardening, hands-on VR demonstrations and mocktail making!

Our workshops take place in Great Ormond Street Hospital on Tuesdays and University College Hospital on Wednesdays.

As a Workshop Volunteer, you will:

• Assist with the preparation of workshop activities and support the sessions to run smoothly
• Chat and engage warmly with children, young people and their families during activities, offering encouragement and support
• Adhere to safeguarding policies and report concerns to the BFUK Team
• Have the opportunity to plan and lead your own workshop, if you wish

What do we look for in our Workshop Volunteers?

• A desire to work with children (age 5-12) or young people (age 13-18)
• A passion for inspiring creativity and learning
• Commitment to BFUK’s core values: equity, empathy, empowerment, connection and advocacy

What do our Workshop Volunteers gain?

• Enhanced DBS will be provided
• Safeguarding Level One Training
• Direct experience working with children and young people
• Opportunities to develop teaching and facilitation skills
• Experience working within a hospital setting
• Opportunities to socialise with other members of our volunteer community

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

We are delighted to have secured funding to deliver a 24-month befriending programme. This exciting opportunity will support the delivery of our ambitious five-year strategy by:

- Promoting Independence - ensuring more older people can stay independent for longer

- Providing Connection - enabling friendship and social connection for older People

The befriending service will be provided through 2 different strands which aim to support older people in different ways based on the needs identified via an assessment. Clients will enter the strand that is most appropriate to their needs.

- Strand A: We will offer a local face-to-face service of up to 1 hour for 26 weeks. Strand A provision would be appropriate for older people who have experienced a recent life event, such as a hospital admission, bereavement or home move and who need time limited support and guidance to connect with suitable services and activities.

- Strands B: We will offer ongoing support either face-to- face of up to 1 hour or by telephone between 30 minutes and 1 hour. Strand B provision is for older people leaving Strand A that require long term support or for those who are identified as needing ongoing face-to-face or local telephone befriending support on entry to the programme. As a befriender you will be asked to select your type of volunteering preference.

Purpose of Role 

• Provide companionship, emotional support, and a listening ear to people who may be lonely or isolated. 

• Provide monthly reports to the Volunteer Manager on your client. 

Key tasks 

• Make a regular weekly visit or phone call to a client who has been matched to you, at a time suitable to the older person.

• Provide conversation and company. 

• Spend time chatting with the client, talking with them about their current and past life experiences. 

• Report any emerging issues or concerns that the older person has agreed to be shared with us such as safeguarding issues or a change in personal circumstance or health. 

• Make the client aware of any other services across AUKEL they may benefit from. 

• Maintain records of client contact and send this to the Volunteer Manager on a monthly basis. 

• Regularly meet with your befriending peers and supervisor, to share experiences, get support and reflect. 

Skills and attributes 

• Understanding loneliness and social isolation. 

• Good communication skills with a friendly approachable manner. 

• Keen on building a strong befriending relationship. 

• A desire to learn more about an individual and their interests and their past, and life history. 

• Consistency and reliability.

• Understanding of Confidentiality. 

• Understanding of and empathy with the needs of older people. 

• Patience and Sensitivity. 

• Confidence to deal with emergencies. 

• Record keeping.

• Basic IT skills. 

Support Provided 

• You will be inducted in cohorts with other volunteers. 

• Training for the role is provided including Safeguarding, Making Every Contact Count, Sexual Harassment and Building a positive volunteering experience and other more. 

• Ongoing support including regular supervision by the Volunteer Manager. 

• Goup supervision with other befrienders. Groups supervision is a safe place where you can share experiences, challenges, and successes, process emotion and learn from each other. 

• Reimbursement of agreed expenses.

• Access to an AGE UK Discount portal provided by Aon.  

• Monthly volunteer newsletter 

We hold an annual Volunteer Award event where we celebrate and recognise the contribution of our Volunteers! 

Benefits 

• Making a Difference: Volunteering allows you to have a tangible impact on someone's life, particularly those in vulnerable situations. Helping older people can provide a strong sense of accomplishment and purpose. 

• Emotional Rewards 

• Intergenerational Connections 

• Learning and Skill Development 

• Enhancing Career Prospects 

• Building Empathy and Compassion 

• Giving Back to the Community 

• Social and celebration events 

Commitment 

• We expect a minimum of 6 months commitment but would ideally prefer more of a longer-term commitment.

• Weekly commitment is between 30 minutes to 1 hour for client plus one/two hours monthly for reporting. 

Role: Welcome volunteer

Team: Tooting Hub – CARAS ESOL (Youth/Adult)

Supervised by: Team Project Coordinator

Location: Tooting Hub site

Activity times: Monday or Wednesday

Time commitment: 2 hour shifts on a rolling basis.

We ask that volunteers commit for a minimum of 4 months

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work:

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.

About the Role:

We are currently recruiting a team of volunteers to join our new Welcome team at Tooting Hub. This is a new role. Welcome volunteers will provide a friendly face to existing community members attending our regular projects. They will also be the important ‘face of CARAS and our welcome at the door’ to people attending projects for the first time, to visitors and to people dropping in unannounced to enquire about CARAS’s service. Volunteers will meet and greet, and ensure all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting. There will be an administrative element to the role (updating registers and emailing enquiries to CARAS staff, for example).

Who will you be?

We work hard to ensure our services feel welcoming and inclusive. It is important that this new team is representative of our diverse local and internal CARAS community. Whether you are new to volunteering with CARAS or are a regular volunteer looking to vary your role or a community member wanting to develop some leadership skills or volunteering experience, this might be the exact project for you.

Volunteer Tasks and Responsibilities: 

· Signing up to a shift/s on the Tooting HUB welcome team rota

· Able to be at Tooting Hub in person to complete agreed shifts

· Welcoming staff, volunteers, existing and potential new community members and visitors

· Ensuring all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting

· Ensuring everyone completes the onsite register on arrival to comply with safeguarding, health and safety and fire evacuation policies

· Taking agreed initial intake information for new / drop in visitors wanting to attend a taster activity

· Conducting induction tours of the building and introductions to facilities, key staff, and partners

Requirements (all experience can be from paid or voluntary roles): 

Essential: 

· A calm, friendly, kind, and patient approach

· Happy and confident to meet new people and put them at their ease

· Excellent communication skills, especially with people with varying levels of English

· To be non-judgemental and able to engage with people from diverse backgrounds

· Confidence in using one’s own judgement to follow agreed policy

· Good IT admin skills in using Microsoft office, outlook, Google search, online forms etc

· A commitment to confidentiality and data protection

· Punctual and reliable

· To be able to volunteer on Mondays or Wednesdays for a minimum of four months

Desirable:

· Lived experience of seeking sanctuary and/ or the UK immigration system.

· Personal experience of working with people seeking asylum.

· Proficiency in one or more of the following community languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese.

We will prioritise applicants with lived experience of the asylum process.

Benefits to Volunteering:

· Learn about issues relating to refugees and people seeking asylum.

· Work as part of a friendly, welcoming team.

· Develop your skills and competencies.

· Be able to access relevant training, including safeguarding training.

· Obtain a reference from us relating to your placement after 3 months’ regular volunteering

· All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. *

· You will also receive training and support relevant to your specific role.

Trustees play a vital role in ensuring Skelmersdale & District Foodbank meets its core purpose by overseeing the management and administration of the charity and ensuring that the foodbank has a clear strategy in line with our vision and goals.

What will you be doing?

As a trustee you will share collective responsibility for the governance of the charity and all decisions made by the board, ensuring the organisation is well run, fulfils its mission, is compliant with charity law and that the charity is open and accountable. 

Trustees ensure that the food bank acts in conformity with its purpose and with charity legislation, and that good governance, best practice policies and rigorous financial supervision are in place. They will be required to work collaboratively, with other trustees and with the staff and volunteers of the foodbank, and other external agencies

Key tasks:

• approve, support and guide the charity’s purpose, vision, strategy, goals and objectives
• manage the charity’s resources responsibly and efficiently, ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk, and do not over-commit the charity
• ensure the charity is accountable, actively complying with statutory accounting and reporting requirements and the law.
• ensure that key risks are identified, monitored and controlled appropriately
• ensure appropriate financial plans are in place, budgets are monitored, progressed and evaluated and ensure the charity is accountable, actively complying with statutory accounting and reporting requirements and the law
• ensure the charity has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equality, diversity and inclusion, safeguarding and GDPR compliance/data protection
• prepare for, regularly attend, and participate in board and subcommittee meetings and any trustee away days.
• act with reasonable care and skill, giving your time, thought and energy to your role.
• serve as an additional promoter of the food bank in the community, promoting the organisation to key stakeholders and beneficiaries, and present on behalf of the food bank at meetings and conferences as and when required

What are we looking for?

We are looking for people who want to help their local community. Our ideal candidates would demonstrate:

• a knowledge of and commitment to the work of Skelmersdale & District Foodbank
• a passion for combating poverty within Skelmersdale and its surrounding areas
• experience of working in a governance role
• willingness to devote the necessary time and effort
• an ability to work effectively as a member of a team
• understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
• willingness to speak their mind
• the ability to think creatively

Applications are particularly welcome from people who live or work in West Lancashire and who reflect Skelmersdale’s diverse community. The food bank would particularly welcome applications from those with experience in one (or more) of the following areas: 

• Partnership engagement
• Benefits advice and support

Whatever your background, we want to make sure you are supported and empowered and enjoy your time volunteering with us. We know that having volunteers from a diverse range of backgrounds, with varying experiences, can help to make what we do as effective as possible. As such, we welcome all applicants regardless of age, religion or beliefs, disability, ethnic background, gender reassignment, sex, or sexual orientation.

What difference will you make?

By supporting the governance of the food bank, you are part of a team providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with Skelmersdale & District Foodbank.

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.

Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7BU

About the role:

As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.

Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.

Tasks and responsibilities:

· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.

· To act as a positive role model and set standards of behaviour when volunteering with young people.

· To encourage and inspire young people to reach their full potential.

· To assist young people to both recognise and celebrate their achievements.

· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.

· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.

Requirements:

To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Wednesday evenings for a minimum of six months;

· Current resident of the UK;

· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role

Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.

Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.

Desirable:

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

Our trustees play a vital role in making sure that Julian Support achieves its core purpose. They ensure that Julian Support has a clear strategy and that our work and goals are in line with our vision. They scrutinise financial management and ensure the process of sound governance including the identification and mitigation of risks. Just as importantly, they support and challenge the Chief Executive and the senior leadership team to enable Julian Support to grow and thrive, in line with its objectives and values.

Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.

Duties:

· Support and provide advice on Julian Support’s purpose, vision, goals and activities.

· Approve operational strategies and policies and monitor and evaluate their implementation.

· Oversee Julian Support’s financial plans and budgets and monitor and evaluate progress.

· Ensure the effective and efficient administration of the organisation.

· Ensure that key risks are being identified, monitored and controlled effectively.

· Review and approve Julian Support’s financial statements.

· Provide support and challenge to Julian Support’s CEO in the exercise of their delegated authority and affairs.

· Keep abreast of changes in Julian Support’s operating environment.

· Contribute to regular reviews of Julian Support’s own governance. Attend Board meetings, adequately prepared to contribute to discussions.

· Use independent judgment, acting legally and in good faith to promote and protect Julian Support’s interests, to the exclusion of their own personal and/or any third party interests.

· Contribute to the broader promotion of Julian Support’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

Finance Trustee - What we are looking for

As with all our Trustee roles we are looking for people willing to bring energy, enthusiasm and commitment to the role, and someone who will broaden the diversity of thinking on our board. For the Finance Trustee role you will:

· ideally be a qualified accountant

· have experience in financial management including budgets and forecasts, cash flow, investments and liquidity and financial systems

· an understanding of the audit process

You do not need previous governance experience – we will provide a full induction and training.

Personal skills and qualities

· An understanding of the difficulties faced by people experiencing significant challenges with their mental health.

· Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.

· Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.

· Effective communication skills and willingness to participate actively in discussion.

· A willingness to speak their mind and engage in discussions in an open, frank, and assertive (not aggressive) way.

· A strong personal commitment to equity, diversity and inclusion.

· Enthusiasm for our vision and mission.

· Willingness to lead according to our values of Hope Equity Accountable Real Trust

· Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Terms of appointment

Terms of office

· There is currently no fixed term of office.

· This is a voluntary position, but reasonable expenses are reimbursed.

Time commitment

· Attending 4 Board meetings annually including the AGM. Currently meetings are held in person at Julian Support’s Head Office, 23 Pilling Park Road, Norwich, NR1 4PA

· Attending 2 Board Strategy days and training days as required

Committee membership

Ad hoc and occasional support through working groups and / or support to the executive team.

Additional requirement

Please note, all Trustees are required to have a Disclosure and Barring Service (DBS) check and hold an up-to-date certificate. The DBS check will be arranged by Julian Support.