Sale associate jobs in Birmingham
BPCN Scrapstore: Retail & Community Engagement Lead
Retail & Community Engagement Lead (Scrapstore Birmingham)
Hours: Minimum 26 hours per week, including alternate weekends and occasional evening
Work pattern: Tues – Friday and alternate Saturdays
Pay: £14.00 per hour (£26,572 fte, 70% = £18,928 actual salary)
Make a Difference Every Day
Join Birmingham PlayCare Network (BPCN) at our unique Scrapstore – a creative, eco-friendly retail space that helps materials find new life in play, learning and community projects. This is a role for someone who loves people, enjoys a busy hands-on environment, and wants their work to directly benefit children, families and neighbourhoods across Birmingham.
What You’ll Do
As a key representative of BPCN, you will help lead the day-to-day running of the Scrapstore, providing an inspiring shopping experience while supporting sustainability and community wellbeing.
You will:
- Champion our welcoming, inclusive visitor experience and deliver exceptional customer service.
- Lead, support and motivate a team of volunteers and trainees, helping them develop skills and confidence.
- Work closely with other team members to understand stock trends and plan effective purchasing.
- Organise and merchandise the store to maximise space, visual appeal and product availability.
- Maintain a safe, tidy and inspiring retail environment – from sorting stock to lifting and moving items.
- Operate our till and EPOS system, handle payments, and help increase sales that sustain our charity’s work.
- Promote imaginative, creative reuse of materials and help grow engagement in our Scrapstore.
- Support wider BPCN activities when needed, contributing to a flexible and collaborative culture.
What We’re Looking For
You will thrive in this role if you bring:
- A friendly, enthusiastic approach to customer service and community interaction.
- Experience in retail, sales, or marketing with a track record of meeting income targets.
- Excellent communication, teamwork and relationship-building skills.
- A proactive, solutions-focused attitude and readiness to multitask.
- Confidence when supervising volunteers or trainees.
- Strong organisational and time-management skills.
- A willingness to work within BPCN’s inclusive and supportive values.
What You Can Expect From Us
At BPCN, you’ll be part of a supportive, positive and community-driven organisation where your skills are valued, and your work truly matters.
You will receive:
- Comprehensive training to help you shine in your role.
- Clear communication, guidance and regular feedback.
- Recognition and appreciation for your achievements and commitment.
- Opportunities to make meaningful contributions to local communities and the environment.
· 24 days paid holiday (pro rata for reduced hours)
Additional Responsibilities
- Provide cover for other Scrapstore team members where required.
- Follow all Health & Safety and Fire Safety regulations.
- Attend meetings, training and development sessions.
- Uphold BPCN’s equal opportunities policy and commitment to combat discrimination.
- Carry out duties reasonably associated with the post.
Registered Charity The client requests no contact from agencies or media sales.
Thank you!
Salary: £37,739.41 per annum plus a company car
Location: Home based with regular travel to Shelter shops across East Scotland
Contract: Permanent
Hours: Full time 37.5 per week
Closing date: Tuesday the 6th of January at 11:30pm
At Shelter Scotland, we believe home is everything. Every day, thousands of people are devastated by the housing emergency — and we’re here to fight it. Our shops play a vital role in raising funds to support our frontline services and campaigns, while also connecting us with communities across Scotland.
We’re now looking for a dynamic and motivated leader to join our Retail team as Assistant Area Manager (East Scotland). In this role, you’ll help ensure our shops are safe, welcoming, and thriving spaces that inspire donations, volunteering, and sales — all contributing to Shelter’s mission of defending the right to a safe home.
About the role
This role supports the Area Manager to ensure shops across the area are safe, welcoming and thriving. You’ll represent Shelter in the community, creating positive experiences for customers, donors and volunteers while maximising Gift Aid and encouraging ongoing support.
You’ll help to oversee shop operations – from pricing and stock rotation to displays and local income-generating events, along with playing a key part in recruiting, developing and guiding Community Shop Managers.
Financial responsibility is central, following procedures, reviewing shop accounts and supporting managers to identify opportunities and reduce costs. Success means helping shops meet and exceed targets, increasing Shelter’s contribution and ensuring vibrant, well-run shops that maximise impact.
About you
We’re looking for an experienced leader who can inspire and motivate teams to deliver outstanding results. You’ll thrive in a varied role, bringing energy and creativity to shop environments, helping teams attract customers and donors, and deepening their knowledge of Shelter’s mission. With strong influencing skills, you’ll train, develop and empower people to run successful shops that raise vital funds.
To succeed, you’ll need experience managing staff or volunteers, delivering excellent customer service, overseeing multiple sites and working with budgets. You’ll also be enterprising and innovative, with the ability to engage communities and have knowledge of charity retail and how to grow sales.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits within the Income Generation directorate within the Retail team at Shelter. You will work alongside and report into the Area Manager, along with the Community Shop Managers of the shops you will be helping to oversee.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter Scotland
Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.
Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
More than 1000
The client requests no contact from agencies or media sales.
Thank you!
BPCN: Community Resource and Donations lead (Scrapstore)
Community Resource and Donations lead: Sustainable Stock & Supply
Hours: 26 hours per week, including alternate weekends and occasional evenings
Pay: £14.00 per hour (£26,572 fte, 70% = £18,928 actual salary)
Work pattern: – Mon - Thurs and alternate Saturdays (2 week working pattern)
Make a Difference Every Day
Join Birmingham PlayCare Network (BPCN) in a unique role that helps divert reusable materials away from waste and into creative community use. You’ll be at the heart of what makes our Scrapstore possible – sourcing, organising and managing an ever-changing supply of exciting, sustainable resources that support local families, schools, groups and neighbourhoods.
This is an active, varied role for someone who loves organisation, enjoys meeting new people and wants to make a meaningful environmental and social impact.
What You’ll Do
You will support the daily operation of the Scrapstore with a focus on stock supply, donor relationships and resource management. Your responsibilities will include:
· Working jointly with the Retail Development Associate to ensure the Scrapstore is well-stocked and well-presented.
· Supporting and guiding volunteers, helping them develop confidence and skills.
· Monitoring stock levels, keeping accurate inventories and ensuring resources match customer demand.
· Forecasting supply needs to avoid overstocking and shortages, keeping team members informed of incoming deliveries and space requirements.
· Providing exceptional customer service, helping generate income that supports BPCN’s charitable work.
· Building strong relationships with existing material donors and identifying new prospective partners.
· Communicating with businesses, organisations and individuals interested in donating materials.
· Coordinating waste and material collections; occasionally assisting with collections or meeting donors on site.
· Documenting stock movement and tracking waste diverted from landfill, producing annual reports for donors.
· Supporting wider BPCN initiatives as needed, contributing to a flexible, collaborative culture.
What You’ll Bring
You’ll excel in this role if you have:
· Strong organisational skills and excellent attention to detail.
- Confidence managing stock, logistics or inventories (retail, warehouse or donation experience welcomed).
- Excellent communication and relationship-building abilities.
- Problem-solving skills and a proactive, calm approach to fast-paced scenarios.
- The ability to multitask and manage your time effectively.
- A collaborative approach to working with staff, volunteers, donors and customers.
- Willingness to support BPCN’s inclusive ethos and values.
What You Can Expect from Us
At BPCN, you’ll join a supportive, creative and community-focused environment where your work makes a visible difference.
You will receive:
· Comprehensive training to help you succeed in your role.
· Clear communication, constructive feedback and supportive leadership.
· Recognition for your contribution and commitment.
· A role where your work directly benefits local communities, reduces waste and inspires creativity.
· 24 days paid holiday (pro rata for reduced hours)
Additional Responsibilities
· Provide cover across Scrapstore operations if required.
· Adhere to Health & Safety and Fire Safety regulations.
· Attend training, meetings and staff development sessions.
· Uphold BPCN’s commitment to equality, diversity and anti-discrimination.
· Carry out tasks reasonably associated with the role.
The client requests no contact from agencies or media sales.