Salesforce crm manager jobs in Nottingham
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Business Support Officer (England)
Career Ready is a UK-wide social mobility charity, empowering young people with the skills, confidence and networks they need to succeed.
We’re looking for a highly organised Business Support Officer to play a key role in supporting the effective delivery of our programmes.
This varied role sits at the heart of our England Programmes team, where you’ll help ensure systems, data and processes run smoothly while providing high-quality support to colleagues and stakeholders.
Key responsibilities
- Provide high-quality programme administration and coordination
- Maintain accurate data in Salesforce and Excel
- Support mentor onboarding, including DBS checks
- Manage stakeholder queries via email, phone and Teams
- Coordinate programme processes such as student–mentor matching
- Support planning and delivery of virtual and in-person events
- Troubleshoot system issues and support users
- Contribute to improving processes and communications
About you
Essential skills & experience
- Strong administration and data management experience
- Confident using Salesforce CRM and MS Office 365
- Highly organised with excellent attention to detail
- Able to manage multiple priorities and meet deadlines
- Strong communication and stakeholder engagement skills
- Proactive, solutions-focused approach
- Event coordination experience
Additional information
- Home-based with occasional travel across England
- Enhanced DBS check required
Why apply?
Join a collaborative team making a real difference to young people across England.
How to apply
Please apply with your CV and a cover letter through Charity Job.
The closing date for applications is 9am on Wednesday, 3 June.
Please note that we may close this vacancy early if we receive a high volume of strong applications, so we encourage you to apply as soon as possible.
Please provide a covering letter detailing how your skills and experience match those of the Business Support Officer role. We look forward to learning more about you.
The Events Assistant will support EFN to plan and deliver our annual programme of 50+ events.
Location: Working from home (in the UK), ideally within 90 minutes of London by train. Regular travel to London will be required for in-person events, with occasional travel to other parts of the UK.
Salary: £30,000 pro rata
Contract: Fixed Term Contract for one year, subject to a six-month probationary period.
Hours: 0.5 FTE/2.5 days a week (17.5 hours) to include Tuesdays and with a flexible working schedule to cover events as needed. For any extended hours worked through event or travel time, time off in lieu (TOIL) will be provided.
Closing date: Tuesday 2 June, 23:59
Provisional interview dates: W/C Monday 22 June
Please note: By the start of any employment with EFN, you must have the right to work in the UK and documentary evidence to support this. EFN is unable to sponsor work visas.
About the role
Events are at the heart of how EFN brings its community together, creating spaces for our funder and fundraiser networks to connect, learn and collaborate. The Events Assistant will support the Programme Team to plan and deliver our annual programme of 50+ events.
EFN’s Programme Team is made up of our Scotland Lead, Funder Network Lead, Environmental Groups Lead and Head of Developing Philanthropy. Each of these roles produces events targeted at different audiences, ranging from new philanthropists and wealth advisors to funders and fundraisers.
About you
This is a varied and hands-on role that requires strong organisational skills, excellent attention to detail, and a genuine enjoyment of bringing people together. You will be highly organised and confident in taking responsibility for the end-to-end logistics, coordination and delivery of events, ensuring they run smoothly and leave attendees feeling informed, connected and inspired.
We recognise that candidates may not meet every requirement listed, and we welcome transferable skills and varied career paths.
Essential
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Demonstrable experience coordinating events, either online or in person, from planning through to delivery.
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Excellent organisational and project management skills, with strong attention to detail
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Confidence working with online event platforms and ticketing systems.
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Strong written communication skills, with the ability to draft clear and professional event communications.
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A proactive, problem-solving approach; able to anticipate and solve issues .
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Excellent interpersonal skills.
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Advanced IT skills, including online meeting platforms.
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A self-starter who is comfortable working remotely and managing their own workload within a small, part-time team.
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A commitment to EFN’s mission and JEDI commitments.
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A willingness to travel occasionally to Scotland and other parts of the UK to support in-person events.
Desirable
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Experience using CRM systems such as Salesforce.
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Experience using graphic design tools such as Canva for creating event graphics.
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Experience of hybrid event delivery, including managing in-person and online participants simultaneously.
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An interest in or knowledge of the environmental sector, philanthropy or the charitable sector more broadly.
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An enjoyment of people, and an enthusiasm for working within an organisational culture that emphasises kindness and mutual respect.
We recognise that candidates may not meet every requirement listed, and we welcome transferable skills and varied career paths.
We will aim to hold first round interviews (virtually) during the week commencing Monday 22 June. If you cannot make dates this week, please let us know when you submit your application and we will try and accommodate you.
Shortlisted candidates will be asked to do a task during the interview process. Further details on the task will be shared in advance, but please note that no additional preparation will be required.
Our vision is an effective, flourishing ecosystem of environmental philanthropy that is supporting people and the planet to thrive together.
The client requests no contact from agencies or media sales.