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Suzy Lamplugh Trust, Vauxhall (On-site)
£46,200 per year
Posted 1 day ago Apply Now
Surrey Community Action, Guildford, Surrey (Hybrid)
£62,000 per year
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Women's Work (Derbyshire) Ltd, Derby, Derby (On-site)
£36,556 pa pro rata
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Closing in 7 days
RSPCA Little Valley Animal Shelter, Exeter, Devon (On-site)
circa £65,000 per year
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The King's Trust, Multiple Locations (On-site)
£29,290.00 to £38,000.00 (up to £43,000.00 with London weighting), dependent on your location, skills, knowledge and experience
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circa £55,000
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International Institute for Environment and Development (IIED), London (On-site)
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Page 2 of 13
Vauxhall, Greater London (On-site)
£46,200 per year
Full-time
Permanent

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Job description

Head of Operations

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£46,200
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

  • Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
  • Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
  • Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
  • Hold senior relationships with commissioners, funders, and external stakeholders
  • Lead service development, mobilisation of new contracts, and organisational change
  • Ensure effective systems, infrastructure, and processes are in place to support delivery
  • Provide leadership across safeguarding, risk, and organisational compliance
  • Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

  • Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
  • Experience operating at senior leadership level, contributing to organisational strategy
  • Strong experience of performance management, KPIs, and quality assurance frameworks
  • Experience managing statutory contracts or grant-funded services
  • Proven ability to lead organisational change, service mobilisation, or transformation
  • Strong understanding of safeguarding, compliance, and information governance
  • Experience working with commissioners and senior external stakeholders

Desirable:

  • Experience within stalking, domestic abuse, or VAWG services
  • Experience in a charity or commissioned service environment
  • Experience in organisational restructuring, service redesign, or systems implementation

Why join us

  • Lead and shape services that support victims of stalking and abuse
  • Join a collaborative and mission-driven senior leadership team
  • Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

  • This is a senior leadership role reporting to the CEO
Application resources
Organisation
Suzy Lamplugh Trust View profile Organisation type Registered Charity Company size 21 - 50

To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment

Posted on: 30 March 2026
Closing date: 27 April 2026 at 12:00
Tags: Advocacy, Business Development, Business Intelligence, Compliance / Quality, Delivery, Domestic Violence / Abuse, Ethnic Minority / BAME, Gender / Gender Based Violence, Helpline, Justice, Safeguarding, Victim Support

The client requests no contact from agencies or media sales.