Senior communications and digital manager jobs in Liverpool

Are you the experienced charity leader that will take our operational delivery to the next level?

The Operations Manager is a new leadership position that will play a pivotal role in the delivery of FFLAG’s operations which span online, offline, and local group support for parents and carers of LGBT+ loved ones. We also want you to bring experience of fundraising to help ensure we stay financially secure for the long term.

About FFLAG

FFLAG is a national voluntary organisation and registered charity and is the UK’s longest established parent support charity in the LGBT+ sector. Our history began in the grassroots parent helplines of the 1960s, grew through the 1980’s and 90’s as we supported anxious parents and fought against the discrimination of Section 28, becoming a formally registered charity in 2000.

Our work sounds simple, but it is life changing. We help parents and families understand, accept and support their LGBT+ family members with love and pride.

We offer a range of support options spanning 121 online and helpline support services, to a UK-wide monthly group Zoom meeting and face to face local groups. We also have an extensive collection of online resources and guides.  We attend as many Pride events as we can and our work supports thousands of families every year. This support is provided by an active base of FFLAG volunteers who are parents of LGBT+ children themselves, supported by other volunteers and allies. 

In addition to our support work, FFLAG advocates for the full human and civil rights of LGBT+ individuals. FFLAG speaks out and acts to defend and enhance those human and civil rights. 

What this job is all about

Simply put, as Operations Manager you will ensure the charity's activities are effective, sustainable, and aligned with our mission to support families with LGBT+ members

Reporting directly to the Chair, working closely with the Board of Trustees and supported by a part-time Volunteer Engagement & Events Coordinator you will:

• Lead and supervise the daily operational functions, ensuring smooth and compliant delivery of services.
• Lead fundraising activities, including grant applications, donor stewardship, and partnership development.
• Manage and support staff and volunteers, nurturing a positive, inclusive, and collaborative culture.
• Support the Trustees to ensure compliance with all relevant UK charity legislation and regulatory requirements (e.g., Charity Commission, safeguarding, risk management, data protection).
• Collaborate with the Chair and Board of Trustees to develop and implement strategic plans, with clear KPIs and measurable outcomes.

What else might you be involved in?

Because this is a new role we expect to learn together about what additional activities you can support us with beyond the key priorities mentioned above.  This could include helping us to: 

• Monitor and report on operational performance, identifying opportunities for innovation and growth.
• Oversee financial management including budgeting, forecasting, and reporting, ensuring resources are used efficiently and transparently.
• Oversee communications and stakeholder engagement, including public relations, digital presence including website and social media, and community outreach.
• Act as an ambassador for FFLAG at events, forums, and in collaborative partnerships.

What are the skills and attributes you will need to be successful?

As the most senior employed position in the charity, we need an experienced operational leader that can grow with us. You will be self-motivated and enjoy working independently without the need for close supervision.  

In terms of specific areas of skill or experience we are looking for people who can demonstrate previous experience of:

• Operational Leadership: Demonstrable experience in a senior operations role, ideally within the charity or voluntary sector.
• Fundraising: Experience supporting or leading fundraising campaigns and developing income streams.
• Governance: Knowledge of UK charity governance and regulatory compliance.
• People Management: Confident in leading, motivating, and developing a small team and volunteers.
• Commitment to Inclusion: Passionate about equality, diversity, and supporting the LGBT+ community and their families.

As an experienced leader we would also expect you to have:

• Financial Acumen: Proven ability to manage charity finances, budgets, and reporting processes.
• Communication: Excellent written and verbal communication skills; able to represent the organisation externally.
• Strategic Thinking: Able to translate vision into actionable plans and execute effectively.
• Problem Solving: Resourceful, adaptable, and solution-oriented approach to challenges.
• Digital Skills: Comfortable with digital tools and platforms, social media, and remote/hybrid work practices.

Why join us?

FFLAG is a mission driven charity that makes a real difference to the lives of parents and carers and their LGBT+ loved ones. Our work matters. And we know we can get even better in how we deliver. 

That’s where this role comes in. It’s an amazing opportunity to grow as a leader whilst helping us manage our growth and deliver excellent support services. 

We offer flexible remote working – we expect 3 days per week of effort but how you deliver that is open to discussion. And we are offering what we believe is a competitive financial and benefits package for the role.  

How to apply

Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer three screening questions about your skills and experience.

We plan to do first-round interviews through February and are hoping to appoint to the role in March.

Closing date for applications is Friday 30th January.

Inclusive & Blind Recruitment Statement:

In line with Caudwell Youth’s recruitment policy, we operate a blind recruitment process to help ensure a fair and unbiased selection. At the initial application stage, we ask all candidates to submit only a CV and a covering letter (maximum 1 side of A4) 

Please use your covering letter to explain why you are interested in this position and to explain how your experience, skills, or achievements enable you to meet the person specification and support your application.

Your anonymised cover letter to this question will be the only information shared with the interview panel for the blind shortlisting process, so we encourage you to make it clear and impactful.

Should you be shortlisted for an interview, you will then be invited to fill in our full application form.

We value equity, diversity, equity, inclusion, and belonging, and welcome applications from people of all backgrounds, experiences, and identities.

ABOUT US

Not all young people have the same opportunities in life. Caudwell Youth exists to level the playing field for young people at risk. We support young people up to 25 years, who face real challenges in their lives. They may experience mental health challenges, be leaving care or be at risk of exploitation or offending.

We provide person centred support through volunteer-led mentoring for up to 18-months, alongside a targeted intervention programme called Shaping Futures for high-risk young people. Founded by the philanthropist John Caudwell in 2022, we now support young people across Milton Keynes, Hertfordshire, Slough, Buckinghamshire, and Luton.

Over our first 3 years as a charity, our work has consistently achieved exceptional outcomes for at-risk young people. 95% reduced offending behaviour, 64% reduced their exploitation risk, 83% reported improvements in their mental health and 45% had moved into education, employment or training. When a young person makes progress, families and communities benefit too. In fact, economic analysis shows that for every £1 invested in our programme, we save the public purse £6.05.

Unfortunately, demand for our service far outstrips supply, meaning we have often had to close our waiting lists. Whilst the risks and challenges young people face continue to grow. We currently support around 400 young people. The driving ambition behind our forthcoming strategy is to reach more.

To achieve this we are setting out to develop and expand our programmes. To become a national charity. We will do this working with at-risk young people, empowering them in everything we do. Our ambition to support more at-risk young people is shared with them.

OUR VISION: A brighter future for at-risk young people.

OUR MISSION: Empowering at-risk young people to shape their own future through mentoring and youth-led support.

Purpose of Role:

Provide strategic leadership on all Caudwell Youth’s external communications, ensuring they are effective in driving engagement and delivering our strategic goals.

Responsible as part of the Senior Leadership Team for the overall leadership of Caudwell Youth. Promoting the mission, vision and values of the charity, and the development and implementation of our strategic plan.

Key Duties:

Corporate leadership

• As part of the Senior Leadership Team work with the Board of Trustees to: develop and progress the organisation’s strategy, set and manage the organisation’s budget and ensure risks are managed effectively
• Lead by example, instilling a values-led and inclusive culture, with strong youth involvement

Commnications

• Lead on brand strategy, developing the brand to become more youth-led, reviewing our visual identity, core messaging, content and channels.
• Be responsible for digital strategy, leading development of our website and social media channels.
• Be responsible for our CRM, maintaining good data practices and delivering timely, integrated communications to our key audiences.
• Lead the development of communication plans, storytelling, assets and content; increasing the proportion of content created and delivered by young people.
• Provide the framework and support for youth participation in communications activities, working effectively with the Operations teams.
• Work with young people to identify influencers and celebrity/ambassador support to raise awareness and support our brand values.
• Lead proactive and reactive media engagement; including crisis communications with support from the CEO and John Caudwell’s PR team.
• Ensure our brand and communications convey a powerful case for support; working with the Fundraising team to create compelling donor communications to recruit and engage challenge participants and donors.
• Develop and deliver marketing strategies for volunteer recruitment to enable our mentoring programmes to grow.
• Gather and share the views and experiences of young people to influence change, building policy and campaigns activity as resources allow.
• Oversee the production of digital, printed and physical assets as required.
• Lead and manage the Communications team effectively, supporting development to maximise performance.
• Ensure effective processes and analytics are in place, reporting to SLT and the Board of Trustees on KPIs

​Administration

• Manage the Communications budget
• Be responsible for our marketing software, including CRM, and adhere to data retention schedules.
• Act as Data Protection Officer for Caudwell Youth
• Undertake and identify training as required and take a positive approach to personal development.
• Undertake any other reasonable tasks deemed necessary.

Experience:

Essential

• Proven experience in senior communications roles.
• Sound leadership and team management experience, with the ability to manage and motivate teams to achieve targets.
• A minimum of five years’ experience in communications, media relations/PR, advocacy and/or marketing.
• Experience of involving beneficiaries in communications activities, preferably young people
• An good understanding of GDPR.

Desirable

• Experience of working on charity communications
• Knowledge or experience of fundraising practices
• Experience of policy and campaigns
• Experience of working with young people
• Lived experience that aligns with the young people we support

Skills:

• Ability to work strategically and collaboratively as part of a senior leadership team.
• Strong strategic thinking and ability to translate vision into actionable plans.
• Excellent written and verbal communication skills, with a talent for storytelling.
• An understanding of developing support journeys to promote engagement
• Proficiency in digital marketing and social media management.

We are an experienced team that are dedicated to improving the lives of the young people we support.

Benefits:

• Flexible working
• Hybrid – working from home with travel as required
• WPA Healthcare (including Employee Assistance Programme and extended counselling sessions)
• Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme
• 25 days annual leave (FTE) plus bank holidays, plus charity closure between Christmas and New Year
• Extra paid day off on your birthday
• Paid day off for volunteering in your community
• Training opportunities to support your personal development
• Employee discounts on everyday goods and services
• Being part of a passionate and dedicated team

Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.

As an organisation supporting young people with care experience, with mental health and those at risk of criminal exploitation and offending, we are keen to receive applications from those with lived experience. For those who are care experienced, we will guarantee an interview.

We actively seek to bring diverse perspectives and experience, and especially welcome applications from disabled people and those from Black, Asian, Minority Ethnic backgrounds and LGBTQ+.

The Vacancy

Senior High Value Fundraising Manager

Salary: up to £51,176 (depending on experience) 

Location: Remote with regular travel to London / Downton

Hours: 35 hours per week

Contract: 12 month fixed-term

About the Role

We have an exciting opportunity for a Senior High Value Fundraising Manager to join our Relationship Fundraising team at Help for Heroes. This senior role will shape and lead one of our most strategically important income streams—ensuring we continue delivering life-changing support for veterans and their families.

This senior role is perfect for a confident relationship fundraiser with experience securing major gifts, running high-value campaigns, and delivering impactful special events.

You’ll lead the development and delivery of our high-value giving strategy delivering in excess of £1.2m over the next 12 months, including the £17m No One Left Behind campaign, major donor income, and a new 3-year Special Events strategy. With responsibility for a talented team, you’ll build a strong major donor pipeline, secure 5- and 6-figure gifts, and deliver exceptional supporter experiences.

You’ll collaborate across the organisation to shape compelling proposals, develop high-value communications, support our 20th anniversary plans, and ensure strong financial management and reporting.

As a senior leader, you will inspire, coach and develop your team, fostering a culture of collaboration, excellence and innovation.

About You

We’re looking for a strategic and inspirational leader with:

• Proven experience securing large (6-figure+) gifts from HNWIs
• Successful delivery of multi-million-pound campaigns or major donor programmes
• Experience leading and developing high-performing teams
• Strong event leadership experience in income-generating and stewardship events
• Excellent stakeholder engagement, communication and relationship-building skills
• Confidence managing £1m+ targets, budgets and KPIs
• A flexible, calm and collaborative approach
• Passion for supporting veterans and their families
• Regular travel and some evening/weekend events are required.

About the Team

The Relationship Fundraising team is a key driver of sustainable long-term income for Help for Heroes securing income from Philanthropists, Businesses, Trusts and Foundations, Volunteers and Community partners. You will join a collaborative, passionate and expert team who are committed to delivering transformational support for the Armed Forces community.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
• Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.

Closing date: 16th January 2026

Please note: We may close this vacancy early should we receive a high volume of strong applications.

Join an amazing charity that makes a difference for the more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.​

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.​

As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.​​

About you:

Ready to make a real impact?​

Your presence in Northern Ireland could drive change across the nation!​

You will need a flexible approach to your working hours as the role may require some evening and weekend work. ​

You will be central to building relationships, engaging local communities, and driving fundraising initiatives across the region. Being based in Northern Ireland is essential to effectively deliver on the role’s objectives and maintain close connections with supporters and stakeholders.​

You will build relationships and manage both supporters and volunteers within the local community creating an impact by maximising financial contributions and raising awareness of fundraising, for Muscular Dystrophy UK.​

You will be a talented professional eager to step up into a managerial role, we’d love to hear from you.​

This is your chance to lead, inspire, and make a difference where it matters most.​

About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. ​

This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

Values and behaviours:​

• A positive attitude and approach that reflect the charity’s values.
• Seek opportunities to contribute to the development of the charity.
• A commitment to and an understanding of disability issues, equality, diversity and inclusion.
• Always demonstrate role model behaviour.
  

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.​

Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

Location: Home based 

Closing date:  24th January 2026

NB Interviews: We will actively interview and reserve the right to close this advert once we find the right candidate​

Please download the job description to see full role responsibilities

Location: Remote working (with some travel across The Girls’ Network regions in England as required)

Reports to: Head of Programmes and Impact

Salary: £37,000 per annum

Contract: Permanent/Full-time, 37.5 hours per week

Direct Reports: Up to 8 Programme Facilitators

Closing Date: Friday 29th January at 9AM

Interviews: 1st stage interview to be held between 4th & 5th Feb, 2nd-stage interview to be held on 13th Feb

About The Girls’ Network:

The Girls' Network is a national charity with a mission to inspire and empower girls from the least advantaged communities by connecting them with a network of professional women role models and volunteer mentors. We believe no girl should have her future limited by her gender, ethnicity, background, or parental income. Our vision is a future where all girls are supported to realise their ambitions, discover their self-worth, and shape their own futures.

We partner with secondary schools and colleges across multiple regions in England, including London, Merseyside, Portsmouth, Southampton, Sussex, Tees Valley, Tyne & Wear and the West Midlands. We match girls aged 14–19 with trained volunteer mentors for one-to-one support. Additionally, we offer group mentoring, workshops, and access to an Ambassador Community that provides continued opportunities for development, career support, and connection.

Role Summary:

The National Programmes Manager is responsible for leading, managing, and developing a team of regionally dispersed Programme Facilitators to ensure consistent, high-quality delivery of The Girls’ Network programmes across all localities. The post-holder drives programme performance and quality through effective people leadership, robust performance management, and the use of SMART objectives to ensure KPIs are met and organisational outcomes are achieved.

A core element of the role involves embedding best practice across all aspects of programme delivery and maintaining a strong, consistent approach to safeguarding  through our work with children and young people. The post-holder is expected to be an experienced, supportive, and proactive leader, confident in managing performance, developing staff, and supporting team wellbeing and professional growth.

For full details of the role’s responsibilities and person specification, please refer to the attached job description, together with a candidate pack designed to support you throughout the recruitment process.

How to apply

Please apply as soon as possible. You will be asked to complete your application by submitting your CV and answering a few application questions.

Appointees are subject to a DBS check. You must have the right to work in the UK to apply.  

Diversity at our core

The Girls' Network is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination. In line with the Equality Act 2010, if you require any reasonable adjustments to support you with any stage of this recruitment process, please contact the People team. 

Our Benefits

• 27 holiday days per year, plus public holidays (pro-rata for part-time staff)
• Option to purchase up to 5 additional days of annual leave every year
• Gifted birthday leave
• 3 days volunteering leave per year
• Extended and comprehensive sick pay policy
• Enhanced Family Leave pay policy
• Pension scheme
• Annual professional development fund to help you grow
• 24-hour Employee Assistance Programme for wellbeing support
• Benefit from flexible, remote working options with a full suite of home office equipment.
• A dedicated Girls’ Network buddy, available beyond the induction period for ongoing support

Executive Assistant 

Reports to: Chief Executive 
Location: Remote, with some attendance at our office in Victoria, SW1 and other meetings as required, plus 5 Annual Staff days per year 
Hours: 28 hours per week preferable, however we will consider 21 hours per week 

 Salary: £30,000 - £35,000 FTE (FTE 35 hours per week) 
Contract: Permanent 
Interviews: Tuesday 27th January online via TEAMS 

About AdviceUK 

AdviceUK is a small, growing charity working to improve the lives of people in need of advice through the support it gives to its members. We currently have 650 members, who last year supported 2.8 million people with free advice on a diverse range of issues including debt, benefits, housing and immigration. 

This is an exciting time to join us. In 2024, we launched our new three-year strategy to develop our services to members and strengthen our organisational capacity. 

As part of our continued growth, we are now seeking an Executive Assistant to join our team and support the Chief Executive to work effectively with the Board and to support the senior leadership team. 

Role Purpose 

We are looking for an organised and proactive Executive Assistant to join our team. The Executive Assistant plays a critical role in supporting the Chief Executive (CE), the Senior Leadership Team (SLT) and the Board of Trustees to work efficiently and effectively together to achieve AdviceUK’s strategic objectives, to the benefit of people seeking advice and the communities served by our members

This is a diverse and dynamic role in a fast-paced, purpose-driven environment — ideal for someone who is solutions-focused, aligned with our mission, and thrives in a collaborative, small-team setting. 

Please note: We are open to flexible working proposals, but the role will need to work on a Friday and attend three Board meetings a year that are held online from 5-7pm. Please include the details of any flexible working proposals you would like to make in your application. 

Key Responsibilities 

 1.1 Provide proactive and effective support to the Chief Executive (CE) by 

• Managing the flow of information to and from the CE, filtering communications and acting to resolve issues; referring internal and external enquirers to the correct person whilst recognising urgency/importance of the enquiry. 

• Being the friendly and approachable gatekeeper for the CE internally, ensuring they are accessible to staff and trustees whilst setting appropriate boundaries around their time and availability. 

• Proactively managing correspondence, including email, Teams, telephone messages, meeting requests, responding where appropriate and/or briefing the CE. 

• Manage the CE’s diary proactively and in line with their priorities; ensuring they are fully briefed for all internal and external meetings and events. 

• Exercise judgement, flexibility, tact and sensitivity in time management and in managing potential diary conflicts, having due regard for AdviceUK priorities. 

• Ensure confidentiality is maintained at all times, managing electronic and paper-based information systems in line with GDPR.Collate, input and circulate important information to defined stakeholders. 

• Be responsible for the CE’s travel arrangements and meetings, including coordinating travel, accommodation, and itineraries. 

• Represent the views of the CE to colleagues and others accurately through clear communication. 

1.2 Assist with budget and expenditure management for the CE, including submission of monthly expenses 

1.3  Assist the CE in their line management of staff by co-ordinating performance  reviews within defined timelines; ensuring agreed training and development  actions are delivered in liaison with the HR team. 

1.4 Draft correspondence, reports, presentations, and meeting agendas as  requested by the CE 

1.5  Maintain accurate and organised digital and physical files that are  appropriately accessible to relevant staff. 

1.6  Log CE interactions with members and stakeholders on Salesforce, ensuring that any further action is taken by CE or relevant staff 

2. Senior Leadership Team (SLT) support 

2.1  Organise meetings, agendas and – where in-person  – book rooms and catering for SLT Meetings and Monthly Managers meeting. Where relevant, ensure papers, reports etc are circulated on time. 

2.2  Support SLT to ensure required reporting is produced effectively and on time e.g. quarterly review of annual plan, key performance indicators 

2.3  Ensure decisions made and actions agreed at these meetings are documented so SLT can ensure they are implemented. 

2.4 Take ownership for specific cross team projects where requested. 

3. Governance support for AdviceUK Board and its subsidiaries  

3.1 Schedule and organise Board and committee meetings 

3.2 Prepare and circulate agendas, papers, and minutes 

3.3 Maintain effective relationships with the Chair and trustees and ensure they are supported to deliver their voluntary role effectively 

3.4 Support trustee recruitment and onboarding as required 

3.5 Ensure effective governance record keeping 

3.6 Support the CE as Company Secretary to ensure statutory records and annual reporting is up to date 

3.7 Maintain effective relationships with funders and other supporters who can provide free meeting space for in-person Board and other meetings 

3.8 Ensure annual Board diversity and skills audits are undertaken and agreed actions implemented in collaboration with HR Manager 

3.9 Support the CE in attending all AdviceUK subsidiaries’ meeting and ensuring  AdviceUK’sBoard is kept informed of their progress and performance. 

4. General responsibilities 

4.1 Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders. 

4.2 Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work. 

4.3 Build and maintain positive relationships with key stakeholders including staff trustees; members, partners and suppliers.

4.4 With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training. 

4.5 Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels and, where possible, attending member and other relevant events. With the agreement of your line manager, ensure you make time to speak to members and visit their services. 

4.6 Adhere at all times to AdviceUK’s policies and procedures. 

4.7 Carry out any reasonable duties compatible with the post assigned by your line manager. 

Your role

We are seeking a Digital Communication & Events Coordinator to support Design for Good’s programmes and initiatives. You will bring energy, ownership, and initiative to strengthen existing work and deliver new activities, working closely with our Communications & PR lead, programme staff, and senior management to execute our digital communications and events strategy.

The working environment is informal, multilingual, team-oriented, and encourages individual input, learning, and an entrepreneurial mindset. You will have the opportunity to showcase our international scope, activate a global network, and support the delivery of impact-driven programmes to improve life through design. This role reports to the Managing Director of Design for Good.

Key requirements

• 3+ years’ experience in Business, Communications, Marketing, Design, or a related field, with a strong interest in digital communications and events.

• Excellent written and spoken English; additional languages a plus.

• Highly organised, detail-oriented, able to structure, prioritise, and meet deadlines consistently.

• Comfortable working independently in a remote, international team.

• Able to manage multiple priorities and support planning and coordination of digital and in-person events.

• Creative and confident using design skills for social content, presentations, and basic animations (a strong plus).

• Proactive, with strong ownership, follow-through, and a practical “can-do” mindset.

• Curious and people-oriented, motivated to build and nurture relationships across partners, volunteers, and collaborators.

• Passion for social and environmental impact; non-profit experience is a plus.

Key responsibilities

Digital Communications & Social Media

• Support development and execution of social media strategies to expand reach and impact.

• Schedule, publish, and manage content across social and email channels.

• Create social media assets (graphics, animations, reels, videos).

• Monitor, analyse, and report monthly on performance.

• Ensure consistency across all digital communication channels.

• Support creation of the Annual Review, including content coordination and internal reviews.

• Develop and adapt presentations for partners, funders, events, and internal use.

• Prepare briefings and communication materials for stakeholders and events.

Website Development & Maintenance

• Manage website content via CMS (Squarespace experience a plus).

• Gather, create, and post relevant content.

• Analyse and report key platform metrics monthly.

Online and In-person Events

• Support planning and delivery of webinars, Q&A sessions, and other online events.

• Moderate live chats and Q&A sessions, including Slack and Teams.

• Upload and manage event recordings on YouTube.

• Assist coordination of in-person events, including the annual global gathering and CDO roundtables.

Preferred skills and qualifications

• Ability to translate complex topics into clear, engaging content.

• Experience supporting events beyond logistics, including participant engagement and follow-up.

• Interest in ethical, person-first, inclusive storytelling across cultures and regions.

• Confidence experimenting with new digital formats (carousels, short videos, interactive presentations).

• Experience working with volunteers, pro bono partners, or multi-stakeholder collaborations.

• Exposure to or experience in international culture, creativity, or sustainability initiatives.

• Comfortable using engagement metrics to improve communications.

• Proactive, accountable, and able to follow through on commitments.

• Ensure all communications reflect Design for Good’s tone, values, and visual identity.

*Must be UK based to apply

ABOUT REEF-WORLD

The Reef-World Foundation is a registered UK charity that delivers practical solutions for marine conservation globally. They are a small but highly effective team of passionate individuals dedicated to achieving lasting conservation impacts where they are most needed. Starting in Thailand in 1999, we now operate globally, supporting governments, businesses, and communities to sustainably develop their coastal resources.

Today our team is committed to our mission to inspire and empower people to act in conserving and sustainably developing coastal resources, particularly coral reefs and related ecosystems. We are driven by our vision of a future where coral reefs are healthy and thriving.

In partnership with the United Nations Environment Programme (UNEP), Reef-World works to stop the environmental impact of the global marine tourism industry through the internationally recognised Green Fins initiative. The work focuses on buying more time for coral reefs to thrive by mobilising collective and urgent action through the marine tourism industry.

Our work involves supporting, inspiring and empowering governments, businesses, communities and individuals around the world to act in conserving and sustainably developing coral reefs and other coastal resources.

Main Purpose of the Role

The Fundraising and Communications Manager will play a pivotal role in driving Reef-World’s mission to protect and sustainably manage coral reefs and coastal ecosystems worldwide. This hands-on, senior position combines leadership of the charity’s fundraising and communications function with strategic oversight, ensuring that Reef-World maximises its global reach, secures sustainable income, and delivers compelling, mission-aligned messaging across all channels. This position reports directly to the Directors.

You will lead the development and delivery of income generation strategies while overseeing multi-channel communications, digital engagement, media relations, and brand stewardship. You will manage a small, dynamic team of staff, consultants, and volunteers, coordinating resources to support programme delivery and ensuring high-quality outputs that enhance both conservation impact and fundraising success.

You will join a remote, globally distributed, and diverse team, collaborating across multiple countries and cultures to advance Reef-World’s mission. You will be given autonomy to lead the fundraising activities of the organisation and will be encouraged to try new things and take ownership of the fundraising portfolio as a whole. This is an exciting opportunity for a driven, proactive, versatile professional to shape the charity’s growth, profile, and influence in marine conservation on an international scale.

Our Fundraising Landscape

We have had steady year-on-year growth in income since we were founded, with a shortfall recorded last year. The shortfall in income for the last financial year is down to our main donor, the United Nations Environmental Programme (UNEP) not being able to provide funds due to the global economic and political climate. This grant source is naturally very unpredictable in nature, however, we had previously successfully secured a year-on-year budget from UNEP since 2009.  You can see our financial history on our Charity Commission listing. Our financial year runs from June to May. For June 2024 to May 2025, our fundraising target is £425,000. We have secured £240,000 of this, and around a further £60,000 is unconfirmed but likely.  However, we have previously successfully secured a year-on-year budget from UNEP since 2009. 

So far in the current financial year, 65% of our income is grant income, corporate sector and commercial partnerships make up 17%, individual giving is 7%, and 11% of income comes from programme’s products and services. 

This role is replacing a Development Manager who joined in March 2024 and created this as a new role. Through her leadership and guidance we have strong foundations across all fundraising streams to build on. We would like the post holder to maintain our excellent track record for grant funding while further establishing and growing new sources of income, especially unrestricted income. We’re open to exploring most kinds of income generation but are particularly interested in exploring corporate fundraising and major donor opportunities and have good foundations upon which to build here.

Our Board of Trustees have a good understanding of the current fundraising landscape and the importance of investing in fundraising. 

Main Duties and Responsibilities

Strategy and Leadership

• Lead the development and delivery of Reef-World’s Fundraising and Communications Strategy.

• Provide strategic direction to a small team of staff, consultants, and volunteers.

• Set and monitor targets across fundraising, communications, and digital engagement, reporting progress to senior leadership and the Board.

Fundraising & Income Generation

• Develop and deliver a diverse income strategy with a specific focus on corporate partnerships, major donors, high-net-worth individuals (HNWI) and philanthropy.

• Support trusts and foundations fundraising in collaboration with the Directors and Programmes team.

• Oversee and maintain steady growth of the individual giving income stream.

• Ensure fundraising compliance, data protection, and effective risk management.

• Maintain accurate records in the CRM system.

Communications

• Oversee planning and production of content across websites, social media, digital channels, media, and publications.

• Act as a senior point of contact for outreach partners (press, media, and content contributors), ensuring consistent messaging and brand alignment.

• Maintain Reef-World’s brand and ensure consistent, mission-aligned messaging.

• Approve and guide design of key outputs, including annual Impact Report, newsletters, fundraising packs, and campaign assets.

• Lead high-level media relations and manage external agencies and consultants.

• Ensure digital platforms and campaigns effectively support fundraising and programme goals.

• Coordinate communications support for the Programmes team, ensuring timely delivery of materials that enhance programme impact and engagement.

People Management

• Provide supportive leadership to the Fundraising & Communications Officer and wider team.

• Manage one permanent Social Media consultant and two project based communications and design consultants.

• Contribute to recruitment, onboarding, performance management, and workforce planning.

• Foster a positive, collaborative team culture aligned with Reef-World’s Culture of Care.
   

General

• Promote organisational values, effective communication, and healthy working practices across the remote team.

WHAT WE’RE LOOKING FOR

We are seeking a dynamic, hands-on Fundraising and Communications Manager to join our remote, globally distributed, and diverse team. The ideal candidate will combine strategic thinking with practical expertise in fundraising and multi-channel communications, able to work relatively independently to build strong relationships, inspire colleagues, and deliver high-impact outputs. You will help Reef-World grow its reach, secure sustainable income, and amplify our mission to protect coral reefs and coastal ecosystems worldwide. You’ll be open to new experiences and adventures and be adaptable and flexible.

The following outlines the essential and desirable skills and experience for this role.

SKILLS AND EXPERIENCE

Essential

• Proven success in managing fundraising across multiple income streams to deliver income growth with specific experience developing major donor or corporate partnership programmes.

• Strong communications skills, with experience delivering multi-channel content (web, social, newsletters) and maintaining brand consistency.

• Ability to build and steward positive relationships with donors, partners, media, and stakeholders.

• Experience coordinating or line-managing staff, consultants, volunteers.

• Excellent strategic, organisational and planning skills with the ability to manage multiple priorities and track performance.

• Experience in monitoring and managing income and expenditure.

• Experience of developing and managing fundraising targets 

• Strong written and verbal communication skills.

• Understanding of fundraising regulations, GDPR, and ethical best practice.

• Experience using CRM systems for donor/supporter management.

• Understanding of the needs of a small charity and willingness to carry out both more basic administrative work and more high-level strategic tasks

• Ability to work independently and collaboratively within a remote, international team.

Desirable

• Success in securing multi-year grants, multi year corporate partnerships or developing new income streams.

• Experience working with media, PR, or digital analytics.

• Familiarity with marine conservation, environmental NGOs, or responsible tourism sectors.

• Experience managing external agencies or creative freelancers.

• Knowledge of design or content tools (e.g., Canva, Adobe Suite).

• knowledge of Google Workspace tools.

• Experience of working in remote teams.

Reef-World believes that a team with diverse experiences and backgrounds generates richer discussions and more nuanced thinking that will magnify our conservation impact. We strive to be an inclusive workplace where everyone feels welcome and respected. We are an equal opportunity employer and welcome applications from anyone, from anywhere, with the required skills and experience: whatever their background or location. We actively encourage applications from those whose identities reflect the diversity of the communities and networks we serve and whose identities are traditionally underrepresented in the conservation sector. 

BENEFITS

Holiday entitlement

30 days a year.

Flexible working

The Directors are based just outside Bristol, UK and we have a field office in Dauin, Negros Oriental in the Philippines. As an international team working across time zones, our working policy is flexible and hybrid. 

Pension

For all employees, we pay a minimum of 3% of your qualifying earnings per month (over £6,240). For UK employees, you’ll pay a minimum of 5% of your qualifying earnings per month.

Culture of Care

As an organisation, we are invested in the personal and professional long-term success of our Reef-World team. Reef-World’s vision for a Culture of Care embodies a collection of support mechanisms aimed at enhancing the well-being of our team and enabling each of us to properly care for ourselves, our teammates and our network. These include -

• Access to a team coach

• Access to personality type tool analysis for yourself and your team 

• Reflection days - dedicated time to reflect on your successes and takeaways

• Personal Development days, with a small budget to ease you in (think training, new books, new classes, experiences)

• Dedicated, and respected, focus time throughout your working week

• Exemplary and effective internal communication mechanisms

• We are a parent and family friendly organisation, our Directors work flexibly around their children. 

• Reef-World is a safe space for everyone. We especially want to make sure we are a safe space for LGBTQIA+ people, neurodivergent and disabled individuals, and racialised communities. We’re constantly learning to make sure everyone feels welcome here.

Staff

A small, friendly and ambitious team. Read more about our staff team and Trustee board.

“The Reef-World Foundation is a phenomenal place to work where everyone's contribution is valued and our team is able to punch well above our weight in terms of conservation impact. It has been an absolute pleasure to contribute to Reef-World's output for the last 3.5 years.” - James Greenhalgh, former member of staff and now Trustee

“Working at The Reef-World Foundation is an inspiring journey. Beyond professional growth, being part of a team actively engaging in marine conservation and witnessing efforts to protect our oceans make each day at Reef-World rewarding. It's a privilege to contribute to an organisation making a real difference in preserving our planet's marine ecosystems. The inclusive team and culture of care create a dream work environment!” - Joyce Yang, former member of staff

“I consider myself incredibly fortunate to be part of the Reef-World Foundation,  my time here has been a catalyst for both my professional and personal growth. Collaborating with passionate individuals sharing the common goal of protecting our marine ecosystems, particularly the coral reefs, has been an extraordinary journey. Moreover, the organisation's culture of genuine care surpasses expectations, something for which I am very grateful. In all honesty, working with Reef-World has been the highlight of my career, and I've never been happier professionally.” - Erin Canto, current member of staff

“It's inspiring and motivating to work with everyone in the team who truly believes in our work — working together towards the organisation's mission to have a global conservation impact. Reef-World has given me the opportunity to grow professionally and personally in the field of marine conservation, and I am truly grateful for that. I am very honoured to be part of this inspiring team that walks the talk!” - Teresa Moh, former member of staff

Reef-World’s Core Values 

• We empower our colleagues, our stakeholders, our partners and our supporters to have conservation impact. 

• We collaborate. Our approach is not competitive - the more we collaborate, the stronger the conservation impact we will have. 

• We are innovative. We are not afraid to break from the norm, and use innovative approaches and technology, for conservation impact.

• We stay optimistic in our decision making and in our approach to tackling global conservation issues. 

Reef-World’s Commitment to EDI 

Reef-World has incorporated an Equality, Diversity and Inclusion (EDI) framework into its recruitment processes, resulting in more than 50% of leadership positions within the organisation being held by female professionals. Additionally, we take pride in operating as a fully remote team, engaging in asynchronous collaboration across various time zones.

HOW TO APPLY

Please fill out the short application form on our website including uploading your CV and Cover Letter. (Note files should be in PDF format, max. size 20MB)

TIP: In your cover letter, don't just repeat the information in your CV. We want to hear who you are, how your experience aligns with the job requirements, and how your values and culture might align with ours. 

If you are selected for an interview we will reach out to you by email to set an interview date and time. We try wherever possible to get back to applicants that have not been accepted but due to the expected volume of applications we may not have the resources. If you do not hear from us by 1 February 2026, then unfortunately we have decided not to take your application further.

Applications close:  19 January 2026 (23.59 pm UTC)

Interviews (online):  Between 2 and 12 February 2026

Who we’re looking for 

We’re looking for an exceptional Director of Fundraising and Communication who will lead our fundraising and communications with vision and purpose, helping us grow our reach, deepen our impact and amplify our voice. You’ll be joining a people-centred, mission-driven team, united by a shared commitment to making a meaningful difference. At a time when vulnerable young people face increasing challenges, our work has never been more urgent. If you’re motivated by impact and driven by purpose, this is a good opportunity to contribute to lasting change. 

You will be stepping into a well-established and highly effective organisation, but one that remains energised by innovation and continuous improvement. We actively welcome fresh thinking and new approaches that help us evolve and enhance our work. 

What will you do? 

This is a pivotal moment to join JET as we build on fourteen years of impact and enter a new chapter in our journey. We have ambitious plans to expand our reach and influence, and we’re seeking someone who can help us strengthen our funding base and sharpen our message. 

Reporting directly to the CEO, you will lead and develop our fundraising team, shaping a cross-stream strategy and an integrated communications plan. You’ll be responsible for setting the strategic direction for fundraising, communications and events across the organisation. By doing so you will raise JET’s national profile, grow our supporter base and significantly increase income to support programme expansion. 

You’ll bring strong experience across multiple fundraising streams, with a proven track record of securing significant multi-year funding and building lasting relationships with funders—both individuals and organisations. Alongside leading our fundraising efforts, you’ll take ownership of our brand, ensuring clarity and consistency in our messaging, helping partners tell our story, and securing positive media coverage. 

You’ll lead the development of campaigns, fundraising and marketing activities, and digital engagement that not only enhance our national profile but also drive supporter engagement and income growth.

This is a home-based role, with travel required to and within the regions where we operate, including attendance at key events. 

About you 

You will provide strategic leadership across fundraising, communications, marketing and events. Your work will be closely aligned with JET’s five-year strategy, enabling continued growth in funding and programme delivery. 

You’ll bring a wealth of experience in leading fundraising and communications at a strategic level, with a strong understanding of the sector and a track record of securing and sustaining major gifts and partnerships. You’ll be adept at managing integrated campaigns across multiple channels and growing income through sustainable funding models. 

Your leadership style will be collaborative and empowering, with the ability to build high-performing teams and foster a culture of accountability and innovation. You’ll be a confident communicator, able to inspire and influence, with excellent relationship-building skills and a strategic mindset. 

Above all, you’ll be passionate about JET’s mission to empower young people facing adversity. You’ll be a credible ambassador, committed to equality, diversity and inclusion and driven by the desire to make a meaningful difference. 

Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.

Our benefits package includes:

• Flexible working

• Enhanced annual leave

• Homeworking allowance 

• Occupational pension scheme

• Occupational sickness scheme

• Special paid leave provision

• Enhanced family leave 

Download the Candidate Information Pack

Read our Applicant Privacy Notice 

Child and adult at risk protection policy statement 

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment. 

To apply

Please complete our online application form. 

Applications will be reviewed on an ongoing basis. The advert will close on Friday 16 January 2026 at [23:30] but may close earlier if a suitable candidate is found, so we encourage early applications. 

Provisional Interview Process

Stage 1 

• First interview: Online interview 

Stage 2 

• Online Workshop and fireside chat 

• Face-to-face interview with presentation in London

Questions?

Contact us through our website.

Please note:

Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.

To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role.

As part of our recruitment process, we want to make clear that we are not able to offer visa sponsorship for this position. 

Please note that the interview process outlined above is provisional and may be subject to change. 

Open Rights Group (ORG) is recruiting for a Pre-Crime Programme Manager

The Pre-Crime Programme Manager leads our work on predictive policing and surveillance within the criminal legal system and counter-terrorism policy, with a particular focus on raising awareness of, and challenging, the impact on over-policed and over-surveilled communities.

They are responsible for the development and implementation of the Pre-Crime programme, working with the Senior Management Team (SMT) and other staff to expand the programme’s profile, network and funding opportunities.

As a Programme Lead, they will also be responsible for working with the SMT and other Area or Programme leads to further develop and uphold ORG’s values and collaborative working culture. They will be recognised as an issue-expert and senior leader within the organisation.

Activities

This is a permanent position at Open Rights Group, and we have secured a number of project grants to deliver the following activities:

• Lead and manage the Safety Not Surveillance (SNS) Coalition, the UK’s only coalition fighting to prohibit AI- and data-driven predictive policing. SNS brings together grassroots partners with national organisations to build power in communities, secure media coverage, engage decision-makers and mobilise those with lived experience.

• Develop detailed policy positions on the deployment of AI and data-driven technologies by private and public actors in criminal justice, immigration and national security.

• Advocacy to encourage decision makers, including MPs, Lords, Government departments and the Information Commissioner’s Office, to adopt ORG’s and the coalition’s recommendations.

• Conduct campaigns that raise awareness of the threats posed to people’s digital rights by the data-driven technologies in policing and counter-terrorism, as well as more broadly.

• Through research and FOIs, help build a legal case with our partners against covert Police-led pathways under Prevent, the UK’s counter-terrorism programme.

• Opportunities to campaign against digital ID, the Online Safety Act and to protect freedom of expression.

What we’re looking for

Above all else, we need a passionate and effective advocate. And as regards the rest, we’re more interested in your skills, rather than your knowledge.

You might be knowledgeable on the current and emerging technologies impacting policing and the criminal justice system.

You will likely have experiencing managing multiple projects addressing harms impacting communities that are marginalised and made vulnerable by society.

You might have a strong policy background with an interest in human rights, policing, surveillance or draconian technology.

You will have the capacity to perform simultaneous roles such as research, project planning and creating communication outputs and have the creativity and lateral thinking skills to ideate interventions and disrupt harms.

You may be bringing a wide range of contacts to the role or have the skills to build relationships with diverse stakeholders with sensitivity to their aims and values.

What the job will involve

• Research: for example on the impact of current data processing practices under the Prevent Duty on individuals and targeted communities.

• Drafting policy documents: including public-facing documents such as consultation responses and reports.

• Outreach to policy-makers: including engagement with UK MPs, Lords and councillors.

• Feeding into our campaigning work: through collaboration with our Campaigns Manager, to ensure that your policy research is fed into our campaigning and grassroots activism.

• Coalition building: through collaborating with other team-members to expand our coalition of cross-sectoral allies.

• Creating comms outputs: such as blog and video posts summarising policy submissions and campaign materials.

• Some public speaking: such as giving press quotes and interviews, as well as representing ORG at external events.

• Programme management: for example, setting goals, objectives and key performance indicators for the programme to deliver.

• Project planning: including identifying further opportunities and partnerships for programme growth.

What we’re like

ORG is a vibrant digital rights campaigning organisation. Founded in 2005, we have over 20,000 members and supporters and 10 local groups across the UK.

We uphold our human rights to free expression and privacy. We condemn and work against repressive laws or systems that deny people these rights.

We campaign, lobby, go to court – whatever it takes to build and support a movement for freedom in the digital age.

Our remote team is spread across the UK. We’re a supportive, flexible group with high standards. We’re innovative and agile. You’ll work hard but be rewarded by the impact you collaboratively achieve.

We take staff well-being seriously and meet up regularly for in-person work and social events.

How to Apply

To apply, please submit a CV and a completed application form (downloadable when you click 'how to apply') by 9am on Monday 2 February 2026.

Please ensure that your email has the subject heading ‘Pre-Crime Programme Manager Application’ and that all attachments are sent in PDF or ODT format.

Interviews for short-listed candidates will be held online in the week commencing 9 February 2026, with the second and final interview taking place in-person the following week, starting from the 16 February 2026.

If you require any of these documents in an alternate format please contact us.

Candidates must be eligible to work in the UK.

ORG is an equal opportunity employer. We believe that a diverse and inclusive team working in a supportive environment is vital to the success of our work. We particularly welcome applications from candidates from marginalised and racialised backgrounds, as well as applications from disabled and LGBTQIA+ candidates.

This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.

This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.

Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.

Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.

You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.

You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.

This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.

This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.

You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.

What you'll be doing:

Digital leadership and strategy

• Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
• Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
• Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
• Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
• Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
• Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
• Contribute to organisational planning, reporting and income generation linked to digital innovation.

Website, content and digital product development

• Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
• Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
• Work with internal colleagues to improve our workshop booking system.
• Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
• Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
• Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
• Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
• Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
• Embed meaningful participation and co-production with kinship carers in digital service and content development.
• Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
• Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
• Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.

Type of person we’re looking for:

We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.

You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.

You are likely to:

• Have led live digital services or products that people rely on, not just content.
• Be comfortable balancing innovation with delivery, and experimentation with governance.
• Think in terms of end-to-end service journeys, not just platforms or pages.
• Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
• Value co-production, accessibility and inclusive design as core to good digital practice.
• Bring clarity, calm and consistency to teams working in complex environments.
• Be confident working across disciplines such as digital, services and delivery without needing to own everything.
• Care deeply about doing digital work ethically, safely and well.
• Show commitment to personal development and learning. 

How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.

Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026. 

1. What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
2. Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
3. Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
4. This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.

• 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).

• Employee Assistance Programme (24/7 confidential advice line and counselling).

• Charity Worker Discounts. 

Role: Director of Fundraising and Communications

Location:Home-based, with regular attendance (2-3 times per month) of meetings in London.

Salary:£70,000 (pro-rata for part-time)

Type: Permanent, full time (37.5 hours per week) or flexible to at least 0.8 FTE

Responsible to:CEO

Responsible for:Head of Communications, Marketing & Digital (and team); Fundraising Managers x 2; Fundraising Assistant

Benefits:   Flexible working arrangements, 28 days of annual leave and bank holidays (FTE pro-rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme.

About the role

Every five minutes, someone, somewhere in the world is told that they have MS. There are currently 2.9 million people in the world living with MS. When you’re diagnosed with MS, in just seconds, the future that you saw for yourself and your loved ones has been shattered. A diagnosis often comes at a time when you’re in the prime of your life, when you should be planning your future, not facing a lifetime of uncertainty. Knowing you have MS can feel incredibly isolating and lonely.

Overcoming MS is here to provide hope: through lifestyle changes, backed by scientific research, a full and healthy life with MS is possible. Could you be the person that helps us get this message of hope through to thousands of people diagnosed each year, their families and friends, and to potential funders?

This role is an essential leadership role in Overcoming MS, working as a key member of a small Senior Leadership Team, in partnership with the Chief Executive and Director of Services. The Director of Fundraising & Communications is responsible for driving income generation, strengthening the charity’s profile, and embedding marketing and digital excellence across all areas of work.

Job summary:

You will set both strategic direction and deliver hands-on activity, overseeing all fundraising streams, communications, digital platforms, and supporter engagement. You will develop integrated strategies that maximise limited resources, grow sustainable income, amplify our impact and ensure the charity communicates with clarity, consistency, and purpose.

You will lead a small team of fundraisers, marketeers and communicators to deliver to our current organisational plans, whilst developing longer term plans to extend our reach and our income base. You will work proactively and independently to build relationships, develop innovative campaigns and provide the support that enables our service delivery to function.

You will be expected to provide a high standard and quality of impact across a range of activities and projects, being fully aware of and upholding the charity’s values, and taking responsibility for modelling these to others across the organisation and to the wider community.

Key responsibilities:

1. Strategic & organisational leadership

• Lead the development and delivery of an integrated fundraising, communications, and digital strategy aligned with the charity’s mission and growth ambitions.
• Provide senior leadership input into organisational planning, impact reporting, and strategic development.
• Manage departmental budgets, forecasting, and performance monitoring.
• Foster a collaborative, values-driven culture and support wider organisational priorities.

2. Fundraising leadership

· Drive sustainable income growth across key fundraising streams:

o Individual giving and regular giving

o Major donors

o Trusts and Foundations

o Corporate partnerships and sponsorships

• • Community and challenge events
• Personally manage selected high-value supporters and partnerships.
• Develop compelling cases for support, pitches, and fundraising campaigns.
• Ensure excellent donor journeys and stewardship, supported by effective digital and CRM systems.
• Maintain compliance with fundraising best practice and regulations.

3. Communications, brand & digital

· Transform our approach to raising awareness – both of the connection between healthy lifestyle and MS, as well as Overcoming MS itself – ensuring we reach people with MS and their families at the earliest point of a diagnosis.

• Lead Overcoming MS’s communication strategy to significantly grow visibility, engagement and trust, with everyone affected by MS, the Overcoming MS community, donors and fundraisers, and other key stakeholders.

• Ensure digital and communication tools, channels, systems and platforms underpin and are able to maximise opportunities for all fundraising, communications, and operational activity.
• Use communication and marketing techniques to amplify the impact of our services and increase our reach, ensuring maximum take up.
• Oversee the charity’s website, ensuring strong user experience, accessibility, SEO performance, and conversion optimisation.

• Oversee production of high-quality, tailored content for digital, print, and social channels.

• Oversee digital supporter acquisition and retention: paid ads, email marketing, marketing automation, and analytics.

5. Campaigns & public engagement

• Lead fundraising, awareness and media campaigns across digital and traditional channels.
• Use data, insights, and analytics to optimise campaign performance and supporter engagement.

6. Other

• Provide regular performance reports to the CEO and Board, including financial updates, campaign metrics, and risk management.
• Maintain up-to-date knowledge of fundraising regulation, data protection, accessible communications and digital governance, ensuring all our activities are compliant.
• Ensure that all activities uphold the charity’s values, safeguarding practices, and ethical commitments.
• Represent the charity externally at events, conferences, and partner meetings.

PERSON SPECIFICATION

Essential experience

• Senior leadership experience within a charity or non-profit organisation, ideally in a small team or resource-limited environment.
• Proven track record of generating income across multiple fundraising streams.
• Experience leading digital, communications, and/or marketing functions.
• Demonstrable experience of measurable impact within a small organisation, through increasing income generation or significant reach.
• Demonstrable experience of content creation, audience engagement and strong message creation.
• Experience of delivering integrated campaigns, including overseeing media and digital engagement, with demonstrable outcomes.
• Experience managing donor relationships, funder reporting, and high-quality proposals.
• Budget management and strategic planning experience.
• Significant experience of managing external providers, agencies, suppliers and partners, managing relationships to achieve better terms, service or outcomes, overcoming difficulties or retendering where required.

Essential skills & competencies

• Strong digital skills: CRM systems, website CMS, email marketing tools, social media management, analytics, and digital fundraising techniques.
• Excellent written and verbal communication, with the ability to craft compelling stories and proposals.
• Relationship-building ability with donors, partners, media, supporters, and stakeholders.
• Creative and data-driven approach to engagement, marketing, and income generation.
• Strong knowledge and understanding of fundraising, communications, GDPR, safeguarding, accessibility and other standards.
• Ability to balance strategic leadership with hands-on delivery.
• Strong organisational, planning, and project-management skills.

Personal attributes

• Passion for the work that Overcoming MS does and the communities we serve.
• Highly adaptable, resilient, and comfortable working in a fast-paced, small-team environment.
• Understanding of an organisation with a dispersed, remote team across a wide geography.
• Collaborative, supportive, and able to inspire confidence internally and externally.
• Proactive, solutions-focused, and committed to continuous improvement.
• Integrity, discretion, and a commitment to ethical fundraising and responsible communications.
• Excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds.
• Excellent interpersonal skills
• Fully committed to Overcoming MS’s values

Desirable

• Experience with a charity from the health sector or an understanding of multiple sclerosis or other neurological conditions.

Role: Fundraising Manager

Location:Home-based within the UK, with regular attendance (approx monthly) of meetings, mostly held in L London, and to support fundraising events.

Salary:£35,000 (pro-rata for part-time)

Type: Flexible to full or part-time. Minimum 3 days per week.

Responsible to: Director of Fundraising & Communications

Responsible for: Fundraising Assistant

Benefits: Flexible working arrangements, 28 days of annual leave and bank holidays (FTE pro-rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme

We are seeking a dynamic, creative and results-driven Fundraising Manager to join our team. This role is ideal for someone with a passion for fundraising, relationship-building and supporting the growth of a small charity. As our Fundraising Manager, you will implement our fundraising strategy across multiple channels. You will work closely with senior leadership, colleagues and volunteers, to build and sustain our donor base while helping to diversify our funding sources.

Key responsibilities:

1. Fundraising planning and execution:

· Develop and implement fundraising plans to achieve annual income targets from diverse funding sources.

· Manage a range of fundraising activities, with a specific focus on individual giving, legacies, corporates and other philanthropic activities.

· Create compelling cases for support, donor communications, and fundraising materials.

· Explore new fundraising opportunities, particularly in the digital environment, and make recommendations for implementation.
 

2. Donor relationship management:

· Build and maintain relationships with current and prospective donors and fundraisers.

· Implement stewardship plans for donors at all levels to enhance donor retention and loyalty.

· Manage donor database and track donations, ensuring accurate records of giving and engagement.
 

3. Event management:

· Plan, promote, and execute fundraising events, including supporting third party events, virtual campaigns and donor engagement activities.

· Offer high quality stewardship to supporters.

· Coordinate logistics, suppliers and volunteers for events.

· Manage event budgets and track event-related income and expenses.
 

4. Collaboration and team support:

· Work closely with the communications and marketing teams to create fundraising campaigns and materials.

· Collaborate with senior leadership to develop fundraising priorities and strategies.

· Provide support and guidance to volunteers involved in fundraising activities.
 

5. Reporting and analysis:

· Monitor, evaluate, and report on fundraising performance, providing regular updates to leadership and stakeholders.

· Analyse trends in donor giving and provide insights for future fundraising efforts.
 

PERSON SPECIFICATION

Essential attributes:

· Proven experience in fundraising, donor relations, or a related field (ideally in a small charity setting).

· Excellent written and verbal communication skills, with the ability to create compelling fundraising materials and reports.

· Strong organisational and project management skills, with the ability to manage multiple tasks and deadlines.

· Ability to work independently, remotely, and as part of a small team.

· A passion for the mission and values of Overcoming MS and a genuine desire to make a positive impact.

· Willingness to work closely and effectively with donors to design/curate compelling fundraising initiatives.

· A ‘digital-first’ mindset: confident with integrating digital platforms and channels across all fundraising activities
 

Desirable attributes:

· Creative thinker with the ability to develop new and innovative fundraising strategies.

· Enthusiastic, with a positive, can-do attitude and the ability to inspire others.

· A strategic approach to relationship-building and donor stewardship.

· Ability to build effective relationships with third party suppliers, platform providers etc.

· Experience with customer relationship management systems (we currently use Dynamics 365).

· Excellent eye for detail, works to deliver high-quality work.

· A proactive approach to their work and able to identify opportunities and solutions. 

Head of Communications & PR

We are seeking a Head of Communications & PR to elevate the national voice of a values-driven arts education charity as they prepare to open their new headquarters at the iconic Wigan Pier. Shape the story of their next chapter and help influence the future of cultural education in England and beyond.

Position: Head of Communications & PR
Salary: £39,837 to £43,570 (pro rata based on 35 hour week FTE)
Location: Wigan (hybrid: home working, Wigan Pier office from Summer 2026, plus travel as needed)
Hours: 25-30 (negotiable)
Contract: Permanent

Closing Date: 9.00 am on Monday 19th January 2026

Please note - This role is offered at 25-30 hours per week (FTE 35 hours), with flexibility and negotiation on your working pattern to help you to balance work and life.
 

About the Role

The Head of Communications & PR plays a pivotal role in strengthening the organisation’s national presence and ensuring that the story of arts education and the people who make it possible, is heard, understood and valued.

You will shape a clear communications and PR strategy, lead and support a small communications team, champion ethical and inclusive storytelling, and ensure all messaging reflects the organisation’s values of equity, inclusion, quality and care.

Reporting to the Director of Relationships and Marketing, you will:

• Lead proactive, strategic communications that bring the charity’s mission to life
• Manage media relationships and secure thoughtful, impactful press coverage
• Oversee all digital communications, including website and social channels
• Support colleagues to communicate their work confidently and clearly
• Shape organisational messaging around programme launches, events and key moments
• Elevate the visibility of teaching artists, cultural organisations and partners
• Uphold high-quality, accessible and ethical storytelling in all content

This is a unique opportunity to influence national conversations, shift perceptions about arts-based learning, and shine a spotlight on the people, places and practices shaping cultural education today.

About You

We’re looking for a strategic communicator, a relationship-builder and a natural storyteller, someone who loves ideas, thrives on collaboration and believes deeply in the power of the arts to help children flourish.

You will be:

• A confident communicator with excellent writing skills and an eye for accuracy
• An experienced media handler who builds strong, respectful journalist relationships
• Curious, creative and able to turn complex ideas into compelling stories
• Organised, calm under pressure and skilled at managing multiple priorities
• Inclusive and ethical in your approach to storytelling and representation
• A supportive team leader who motivates others with clarity, care and ambition

This is an exciting moment to join the team. You’ll help establish the organisation’s voice as it moves into its new home at Wigan Pier and expands its local, national and international reach.

About the Organisation

The charity’s vision is for a future where being creative and experiencing brilliant culture is a regular part of every child’s learning and life. They work strategically across Northern England, nationally and internationally to tackle unequal access to creativity and the arts for children and young people.

They value curiosity, courage, collaboration, care, conscientiousness and credibility, and are committed to anti-racist practice, ensuring diversity is at the heart of everything they do.

Other roles you may have experience of could include: Head of Communications, PR Manager, Communications Lead, Head of External Affairs, Media & Communications Manager, Senior Communications Officer, Strategic Communications Lead, Head of Marketing and Communications, Public Relations Lead, or similar.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.