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ID: 1861 Senior Website & Digital Content Manager
Service: Digital Marketing
Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)
Location: Homebased
Hours: Part time, 30 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Temporary 12 month contract (mat leave)
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will have the chance to manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation.
Main Responsibilities (for details check the job description and person specification):
· Strategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.
· Lead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives
· Lead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.
· Oversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.
· Use sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.
· Line manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers
Main Requirements (for details check the job description and person specification):
· Extensive experience of website development and management within complex organisations
· Extensive experience of managing complex digital projects with multiple stakeholders such a website builds
· Experience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations
· Ability to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance
· Experience of line management
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Monday 31st August at 23:59. Please note, we may close the position early if we find the right candidate.
· To learn more about Family Action: Careers
Interviews will likely to take place virtually during the first week of September 2026.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: matthew.dennis (full email address located on advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Contract Type: Fixed Term 24 months
Location: Flexible - any of our King's Trust offices (a minimum of 2 days in the office)
Interviews: 9th & 10th September 2026
Use your technical skills to help young people build brighter futures.
At The King's Trust, technology has the power to change lives. Our digital products help thousands of young people access opportunities, connect with mentors and take the next step towards their future. We're looking for a talented Digital Developer to join our Digital Team and help shape the future of MyKT, our online portal for young people and mentors.
This is an exciting opportunity for an experienced front-end developer who enjoys building modern, accessible digital products, solving technical challenges and working as part of a collaborative multidisciplinary team. You'll take ownership of technical delivery, helping us create high-quality digital experiences that make a real difference.
What you'll do
As a Digital Developer, you'll play a key role in developing and enhancing MyKT, working closely with product, design and content colleagues to deliver secure, scalable and user-focused digital solutions.
You'll:
- Build and maintain our MyKT portal using React, Next.js and Contentful, delivering high-quality, responsive and accessible digital experiences.
- Take ownership of technical delivery for assigned products, estimating work, resolving complex issues and delivering enhancements from design through to release.
- Collaborate with multidisciplinary teams to shape technical solutions that meet the needs of young people, mentors and colleagues across the Trust.
- Support quality throughout the development lifecycle by carrying out code reviews, maintaining technical documentation and working closely with testers during releases.
- Share your knowledge by supporting and mentoring our Junior Developer while contributing to a collaborative, inclusive and high-performing team.
What we're looking for
We're looking for someone who combines excellent technical expertise with a passion for creating digital products that have a genuine social impact.
You'll bring:
- Strong JavaScript, React and Next.js development experience.
- Experience building content-managed or component-based digital products, ideally using a headless CMS such as Contentful.
- A good understanding of secure, scalable application architecture, APIs and modern CI/CD development practices using Git and Jira.
- Knowledge of accessibility standards (WCAG), GDPR, OWASP security principles and age-appropriate design.
- Experience working collaboratively within multidisciplinary teams, with the confidence to communicate technical ideas clearly and effectively.
Why join The King's Trust?
For almost 50 years, we've helped millions of young people build the confidence and skills they need to live, learn and earn. As a Digital Developer, your work will directly improve the digital services that support young people on that journey.
If you're passionate about building modern digital products that make a real difference, we'd love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Developer - Digitals?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Developer - Digitals!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Software Engineer (AI/ML)
Remote (UK-based) | Full-time | Flexible working | salary £82,409 + benefits including 4.5-day week and 11% employer pension
Do your best work, for the right reasons.
We're looking for a Senior Software Engineer (AI/ML) to help us build beautifully simple, high-impact digital products that support teachers and improve outcomes for pupils across the UK.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We're a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
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Investors in People Gold - through external accreditation and colleague feedback
💡 About the Role
We are looking for an experienced Senior Software Engineer (AI/ML) to join our AI Platform team.
Oak's AI Platform team builds and maintains our core AI infrastructure, including shared services, prompt libraries and reusable pipelines. This is essential in enabling our product squads to deliver safe, effective and scalable AI features that support teachers and pupils across the UK.
You'll take a leading role in shaping Oak's AI Platform, contributing towards the technical direction for reliable, safe and scalable AI capabilities. You'll work with product squads to turn ambiguous problems into robust solutions, provide technical guidance and mentorship to engineers, and help establish the patterns, tooling and standards that enable responsible AI delivery across Oak.
You'll work across the boundary between machine learning and software engineering: taking the same ownership of production reliability, testing and developer experience as other senior engineers on the team, while keeping safety and responsible AI at the centre of what you build.
In this role, you may work on:
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Enhancing Retrieval-Augmented Generation (RAG) pipelines, including context chunking, prompt construction and implementing strategies to improve relevance and accuracy.
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Optimising embedding and vector similarity systems through semantic search, clustering, filtering logic and dimensionality reduction techniques.
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Supporting model evaluation and safety tooling, such as automated test harnesses, hallucination detection, content moderation and input guardrails.
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Contributing to model fine-tuning, prompting and deployment, with a focus on balancing performance, accuracy and cost-effectiveness.
🔧 What You'll Be Doing
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Lead the continuous improvement of Oak's machine learning models and systems, from prototype through to production at scale.
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Develop and maintain highly performant ed-tech applications that are secure, scalable, highly available and accessible to the widest number of users, meeting Government Digital Service standards.
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Be an expert authority within the engineering team on the architecture, code base and AI/ML best practices, providing mentorship to less experienced colleagues.
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Design and coordinate the integration of AI/ML models with existing Oak systems, ensuring robust model serving and end-to-end testing.
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Take responsibility for the operation and reliability of production services you build — monitoring performance, resolving issues, and addressing capacity constraints before they affect users.
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Lead the implementation of new processes or tools that improve the user or developer experience.
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As a member of the Oak team, contribute to the planning and culture of the organisation.
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Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.
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Deputise for more senior colleagues and take on other general responsibilities as required.
🌱 What We're Looking For
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5+ years' experience leading the continuous improvement of machine learning models and systems in production, alongside significant experience architecting and building high-performing web applications with modern JavaScript libraries and tools.
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Extensive knowledge of machine learning frameworks and cloud-based machine learning tools, with experience moving models from development to production.
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Understanding of machine learning ethics, fairness frameworks and responsible AI principles, including bias detection and privacy-preserving data practices.
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Experience building evaluation frameworks and automated test harnesses for AI/ML systems from scratch. Including techniques for detecting hallucinations, measuring output quality, and monitoring model performance and safety in production.
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Proven experience proposing and implementing new processes or tools that improve developer experience and lead to higher quality products.
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Experience collaborating with product teams to lead the development of high-quality, high-impact products, with great communication and collaborative skills.
💛 Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
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Additional Oak closure days over Christmas/New Year
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11% employer pension contribution (with no minimum employee contribution)
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A 36-hour working week, with half-days on Fridays or every other Friday off
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Fully remote working — we'll support your home set-up and offer coworking options if preferred
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Twice-yearly in-person offsites to collaborate, connect, and have fun
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A culture that genuinely supports flexibility, autonomy, and trust
🌈 Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
If you're from an underrepresented group, there's a good chance you're discounting yourself before you've even started. That's more common than you'd think, and it means we may miss out on brilliant people. If you're excited by this role but don't meet every requirement, please apply anyway.
We use the Applied platform to help reduce bias in our hiring process. Answers are anonymised and reviewed by a panel of humans.
📌 Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here
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Sponsorship: Unfortunately, we're unable to offer visa sponsorship at this time
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Closing date: We'll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life's best work, we'd love to hear from you.
Next steps
You'll answer a few admin questions and some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans), so it's your thinking that gets assessed, not your CV.
If you're shortlisted, we'll invite you to interview across three stages. We're aiming to start interviews the week beginning 17th August 2026.
Stage 1: An introductory call to learn more about your skills and experience, and a chance for you to ask us about the role. This takes about 30 minutes.
Stage 2: A technical interview over Zoom, combining a hands-on pairing session or technical walk-through, followed by some technical interview questions. This takes around two hours.
Stage 3: A collaboration interview, focused on how you work with both engineering and non-engineering colleagues. This takes about 1 hour.
We love giving feedback, so at the end of the application process, we'll share our assessment of your performance.
We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, don't leave it too long to avoid missing out.
We are an equal opportunity employer.
We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.