Senior digital manager month jobs

Are you a creative storyteller at heart, passionate about seeing media serve mission?

We’re inviting you to join Springfield Church as our Media Pioneer, playing a key role in our Pioneering Project as we develop pathways to faith on the Roundshaw Estate and support estate churches across the Diocese of Southwark.

In this role, you will create high-quality media, digital learning resources, and engaging content that tells stories of hope, transformation, and discipleship, while helping our pioneering approach reach more people.

The Role

As our Media Pioneer, you will:

• Create high-quality digital content – videos, photography, graphics, online courses, and training modules.

• Write and tell stories of transformation and community life in an accessible and engaging way.

• Apply Springfield’s and the Project’s visual identity consistently across media outputs.

• Support pioneering ministries by working closely with our Pioneer Project Directors and wider team.

• Develop replicable resources for partner estate churches to use in training and digital learning.

• Build and train volunteer teams to sustain creative storytelling across Springfield.

• Manage Springfield’s digital platforms – websites, social media, and media libraries.

Who We’re Looking For

We’re seeking someone who:

• Has excellent storytelling and media production skills (video, photography, graphic design, document layout).

• Can apply visual identities consistently across platforms.

• Is organised, adaptable, and able to manage multiple projects.

• Has a pioneering spirit and a heart for sharing Jesus in creative, culturally relevant ways.

• Is a practising Christian, ideally interested in joining Springfield’s community if possible.

• Experience in estate contexts is desirable but not essential.

Key Details

• Part-time: 2.5 days / 17.5 hours per week

• Salary: £16,000 per annum (£32,000 pro rata)

• Contract: Fixed term, 24 months

• Holiday: 26 days per annum (pro rata) + 8 bank holidays

• 15% employers pension contribution, 1 retreat day per calendar year

• 26 days annual leave per year (pro rata) + 8 bank holidays

• Flexible working (where appropriate)

• Based at Springfield Church, Wallington

Closing Date: 27th February, 11:59pm | Interview Date: 12th March

Interim Income and Engagement Strategy Lead

Role Overview
The Talent Set is delighted to partner with a brilliant charity client of ours seeking an Interim Income and Engagement Strategy Lead. This pivotal role involves developing a bold, actionable strategy to enhance income streams and supporter engagement, ensuring the organisation’s growth and sustainability through a transitional period.

Key Responsibilities

• Collaborate closely with senior leaders to define and implement a comprehensive fundraising and supporter engagement strategy.
• Analyse current data and insights to shape strategic direction, focusing on maximising income opportunities across diverse channels.
• Work with heads of departments to align efforts and optimise performances.
• Support operational teams to ensure the strategy is feasible and effectively executed, introduced by April 2026.
• Provide leadership and guidance to a small, high-potential team, ultimately fostering a culture of continuous improvement.
• Engage with trustees and executive leadership to secure buy-in and ensure strategic goals are met.
• Bridge gaps between marketing, digital, and fundraising audiences, with a strong understanding of integrated communication approaches.
• Lead process reviews and develop plans that enhance operational efficiency and future focus.

Person Specification

• Extensive experience in designing and delivering income generation and supporter engagement strategies within a charitable context.
• Proven ability to analyse complex data sets and translate insights into impactful strategies.
• Exceptional stakeholder management skills, with a collaborative approach to working with senior leaders and trustees.
• Strong operational understanding and the ability to translate strategic ambitions into practical plans.
• Awareness of contemporary fundraising trends, including digital and marketing integration.
• Analytic, design-minded thinking, with an emphasis on process improvement.
• Financial acumen and confidence in working with budgets and data to influence decision-making.

What’s on Offer
Salary: Up to £500 per day (umbrella)
Up to 4 months 
Remote/Flexible working options

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

This opportunity offers a meaningful chance to shape a charity’s strategic future during a critical transitional period. Take the next step in your leadership journey by applying today.

The Cathedral has a particular responsibility to safeguarding children, young people, and vulnerable adults in the Cathedral community. It shares this responsibility with the Diocese of St Albans. This work is wide‑ranging, and the Cathedral Safeguarding Officer (CSO) plays a central role in maintaining good safeguarding practice.

This part‑time role (15 hours per week) becomes vacant as the current postholder retires after four years, with time planned for handover with the person appointed to the role now. The CSO works with senior staff and the governing body to help lead policy development, training, reporting, and compliance with Church of England guidance. They report to the Canon for Mission and Pastoral Care and receive regular professional supervision from the National Safeguarding Team, with occasional networking with other CSOs.

Safeguarding is recognised as a shared leadership responsibility. The CSO meets weekly with senior clergy to review cases and will also work with the newly appointed non‑executive Safeguarding Lead on Chapter, the Cathedral’s governing body.

A core part of the role is promoting safeguarding awareness across the Cathedral community and understanding all activities involving children, young people, and vulnerable adults. The CSO provides professional advice on concerns raised, ensuring responses follow law and national policy, and works closely with diocesan and national safeguarding teams on complex cases. They also ensure appropriate support for survivors and proper management of those who pose risk.

About You

The Cathedral is seeking candidates with strong knowledge and professional experience in relation to safeguarding issues and proven experience working collaboratively in teams.

The post will require some flexibility in working patterns and will therefore require occasional weekend working and the ability to respond to urgent cases.

The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.

How to apply

If you have questions about the post, please contact the Head of HR, Michelle Ovenden.  For further details including an application form and job pack please visit the Cathedral website vacancies page.

Applicants should submit a covering letter and application form (which can be downloaded from the cathedral website) to the Head of HR, Michelle Ovenden

Closing date: 20 February 2026

Interviews (in person): 11 March 2026

Do you love telling compelling stories? Interested in a role supporting a diverse & interesting organisation? We want to hear from you!

We are looking for a skilled and motivated Trust Fundraiser to join our Communication and Fundraising Team. In this new role, you’ll help secure funding that enables us to support our Diocesan Fundraising Operations for current and future endeavours! You’ll be responsible for researching, writing and submitting high-quality grant applications, as well as nurturing relationships with existing and new grant funders. Your work will directly support the sustainability and growth of our diocese for the next generation.

From creating persuasive funding proposals to managing reporting and impact updates, you’ll play a key role in ensuring our funders see the difference their support makes across the Diocese of Salford. Working closely with colleagues within the team and across the diocese, you’ll coordinate information, track deadlines, and ensure funding is managed in line with funder requirements and best practice.

With your attention to detail and strong organisational skills, you’ll help us grow income and strengthen partnerships.

About the Role

Appointment Type: Full-time, Permanent

Working Hours: 35 hours per week, Monday - Friday. Applicants seeking compressed or reduced hours or flexibile working arrangements will be considered.

Location: Diocese of Salford Cathedral Centre - 3 Ford Street, Salford M3 6DP

We’re happy to discuss flexible and hybrid working arrangements and are keen to support a healthy work–life balance.

Salary & Benefits: £ 32,117 - £36,885, 25 holidays, plus statutory bank holidays and 5 Diocesan closure days.

Main Responsibilities

• Work collaboratively with the Senior Fundraiser to secure major gifts for capital and revenue projects, (predominantly trusts, grants and foundations but this could also include major donor and corporate gifts.)
• Create a trust and foundation funding plan for each fundraising target.
• Prepare and submit compelling and persuasive grant applications for each plan.
• Manage and fulfil grant reports and feedback for each live grant.
• Build a pipeline of potential funding opportunities from trusts and foundations.
• Ensure a database of funders and grant applications is created and maintained.
• Research and analysis to identify funding opportunities with trusts and foundation to develop future plans.
• Work collaboratively with the Senior Fundraiser and the Individual Gifts Officer to set up a new CMS and explore and develop other fundraising income streams.
• Create support documents for parishes to enable them to proactively apply for small grants including National Lottery’s ‘Awards for All’ scheme.
• Research and keep abreast of industry activity and trends.
• Undertake any other reasonable tasks as required.

Safeguarding: The Diocese of Salford is committed to safeguarding and promoting the welfare of children and young people. The post-holder will be expected to contribute to a positive culture of safeguarding within the organisation. All employees of the Diocese are expected to work to promote the safeguarding of vulnerable groups.

They must familiarise themselves with and adhere to the procedures on how to deal with allegations or concerns of abuse and the Church’s Safeguarding Policies and Procedures which can be found at our Diocesan website for future details.

Salford Roman Catholic Diocesan Trustees Registered Charity - Registered Charity No. 250037

Closing date for applications: 5pm on Monday the 16th February 2026

Hearing Dogs for Deaf People – Head of Acquisition
Location: Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: Circa £56,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to build confidence, companionship and connection for people with hearing loss, is seeking a Head of Acquisition to lead and grow recruitment across individual giving, legacy and regular giving channels, as well as attracting new volunteers and service users.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support. This is coupled with the provision of emotional and practical support services for anyone with hearing loss.

Following a strategic review, the charity is now entering an exciting period of growth and expanding their Individual Giving programme within the Performance Marketing and Communications Directorate, to enable them to transform many more lives across the UK.

Playing a pivotal role in this transformation, the Head of Acquisition will drive sustainable income growth through innovative, data-driven acquisition campaigns targeting new supporters, donors, lottery players and legacy pledgers that deepen engagement and bring the charity’s brand story to life. The role will ensure that every acquisition activity clearly communicates the impact of Hearing Dogs’ work, connecting supporter action to life-changing outcomes for people who are deaf or have hearing loss. At the same time, the post-holder will be responsible for championing strategies to reach more people who can volunteer for, and benefit from, the charity’s vital services.

The ideal candidate will be a leader in supporter or customer acquisition in a not for profit or commercial environment, with a strong track record in delivering successful campaigns across multiple channels, including digital, face-to-face, direct marketing and fundraising products (eg lottery, legacy and regular giving). You will have experience in developing strategic investment cases and multi-year acquisition strategies, grounded in data insight and performance engagement. You will have also have a background in brand-led campaigns and communicating organisational impact to engage and convert audiences. Finally, you will have excellent communication and relationship management skills.

This is an exciting opportunity to help Hearing Dogs shape their future with the flexibility of hybrid working remotely and spending time at Hearing Dogs’ stunning offices, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 16th February, 9.00 am. 

We are recruiting for three fixed-term User Research Officer roles for our Digital Team. Two 23-month contracts and one 12-month contract.

This is an exciting opportunity to join The National Lottery Community Fund, and develop your skills as a User Research Officer within a multi-disciplinary team.

You’ll conduct user research to help us understand the needs of both the people who apply for our funding, and our colleagues who manage that funding. Your insights will inform the design of new systems and improvement of existing ones, ensuring that we make changes based on real user needs.

Working within our Digital Team, you’ll also have opportunities to collaborate with and learn from a thriving group of designers and researchers who love sharing knowledge and experience. We’ll offer you support to develop your research and design skills, and opportunities to take part in training and communities of practice.

You’ll need some practical experience of qualitative research methods, and of designing and running research. This could be from working in user research or user experience design. But we’d also welcome applications from people with similar experience from professional work, academic work, or study in fields like:

• human-computer interaction
• user-centred design
• psychology
• ethnography
• social research

The responsibilities of the job include:

• Designing and running user research to help us improve our existing digital services and design new ones.
• Recruiting participants for research.
• Analysing qualitative research data.
• Presenting findings to Digital team colleagues, and stakeholders from the wider organisation.
• Collaborating in a multidisciplinary team, and supporting colleagues’ design work by helping them understand what users need.
• Contributing to our user research and design community – taking part in team meetings and providing feedback on prototypes and other design work working in a collaborative and inclusive way.

Interview Details:

Interview Date: Virtual interview – 23rd or 24th February

Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.

We’ll talk to you about where you are based and your working pattern if you get the job.

We will be hosting a briefing session on: Tuesday 27th January 2026,  from 11am to 11:45am. To register or ask any questions please email us.

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.

Essential Criteria:

• Passionate and knowledgeable about user-centred design, and digital ways of working.
• Experience of designing and running user research or other qualitative research studies, and a good understanding of when and how to use different research methods.
• Experience of analysing qualitative research, and turning it into clear insights that others can understand and use.
• Confident in explaining research findings to others, verbally or in writing.
• Good at collaborating, involving colleagues in research activities and contributing to shared planning.

Desirable Criteria:

• Experience of standing up for the needs and perspectives of users.
• A good understanding of inclusion and accessibility for digital services.
• Knowledge of agile working and the roles in a multidisciplinary digital team.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

We are looking for a strategic, confident and values-driven leader with a strong track record in both fundraising and communications.

We have an exciting opportunity to join Bristol Animal Rescue Centre as Head of Fundraising and Communications (Maternity Cover).

Job title: Head of Fundraising and Communications (Maternity Cover)
Location: Bristol Animal Rescue Centre, 48-50 Albert Road, St Philips, Bristol BS2 0XA – occasional home-working may be possible subject to business requirements.
Contract: Fixed-term Contract, up to 12 months
Job type: Part-time
Hours per week: 28 hours per week (of a 35 hours pw FTE) to be worked during office hours (Monday – Friday 8am – 5pm). Occasional evening and weekend working for supporter and fundraising events and some trustee meetings for which TOIL will be agreed with the line manager. 
Salary: £46k – £50k per annum, pro rata depending on experience (£36,800 – £40,000 actual for 28 hours per week)

About Us:

Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.

About the role:

As Head of Fundraising and Communications, you will provide strategic leadership across all fundraising and communications activity. You will lead a multi-disciplinary team, ensuring integrated, impactful and compliant activity that grows income, enhances supporter experience and strengthens our brand and reputation.

As a key member of the senior leadership team, you will work closely with the CEO and Trustees, contributing to organisational strategy, governance and long-term planning.

This is a maternity cover position, expected to commence June 2026 for a maximum period of 12 months.

As the nature of this position involves responsibility for public money as well as daily access to sensitive financial and personal information the successful candidate will be required to undertake a Basic DBS check.

About you

We are looking for a strategic, confident and values-driven leader with a strong track record in both fundraising and communications.

• You will be an experienced and confident fundraising and communications professional with a strong track record of leading successful, multi-income stream fundraising programmes and delivering impactful marketing and communications activity.
• You will have proven experience of operating at a senior management level, with the ability to think and act strategically while also ensuring high-quality delivery across day-to-day activity. You will be an inspiring and supportive leader, with experience of motivating and developing teams to achieve ambitious targets and deliver excellent supporter experiences.
• You will bring strong financial and commercial awareness, with experience of setting and managing budgets and using data and insight to inform decision-making and improve performance. You will be confident managing risk, ensuring compliance, and working within regulatory frameworks relevant to fundraising, marketing and communications.
• You will be an excellent communicator, able to build productive relationships with a wide range of stakeholders including trustees, senior colleagues, funders, corporate partners, agencies and supporters. You will be highly organised, able to manage multiple priorities, and comfortable working in a fast-paced, changing environment.
• You will be committed to the values and mission of Bristol Animal Rescue Centre and motivated by the opportunity to make a meaningful impact for animal welfare.

Application closing date: Midnight on 1 March 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Bristol Animal Rescue Centre and Bristol A.R.C. are the working names for RSPCA Bristol & District Branch (a charity registered in England & Wales 205858) and the linked charity the Bristol Dogs and Cats Home (a charity registered in England & Wales 205858-1)

As a charity we try to minimise recruitment costs; if you have not heard from us within three weeks from the closing date of applications please assume that, on this occasion, your application has not been successful.

No agencies please.

Chelsea / Sutton (with 1 day a week working from home)

About Us

The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. Join our ambitious and supportive Individual Giving Team and help us deliver our most ambitious fundraising strategy yet.

What You’ll Be Doing

As our Individual Giving Assistant – Supporter Acquisition, you’ll play a vital role in supporting our fundraising campaigns and projects, helping to recruit new supporters to the Charity. You’ll be one of the first points of contact for our donors, providing exceptional supporter care and ensuring every supporter feels valued. Your day-to-day will include:

• Responding to supporter enquiries by phone, email and in-person, ensuring all queries are handled efficiently and with care. 
• Thanking donors and personalising communications to build strong relationships and ensuring a positive and lasting first impression.
• Accurately recording and processing donations, and updating supporter records on our database.
• Supporting the delivery of fundraising campaigns, including creating timing plans, proofreading copy and assiting with briefs. 
• Managing invoices and helping with campaign reporting.
• Supporting the team with administrative tasks.
• Working with colleagues and volunteers to deliver the best possible supporter experience.

What We’re Looking For

You’ll be an enthusiastic team player with:

• Excellent organisational skills and attention to detail.
• Strong interpersonal and communication skills, both written and verbal.
• The ability to prioritise, manage multiple tasks, and meet deadlines.
• A proactive, flexible approach and willingness to support the team as needed.
• Good working knowledge of Microsoft Office (experience with customer databases is desirable).
• Commitment to providing outstanding supporter care and working in a supporter-focused environment.

Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided.

Why Join Us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.

What we offer:

• 27 days annual leave (rising with length of service), plus UK bank holidays
• Up to 6% employer pension contributions (increasing with service)
• Enhanced maternity and adoption pay
• Life insurance and employee assistance programme
• Flexible and hybrid working options (work from home one day a week)
• Access to subsidised staff restaurants, wellbeing initiatives, and more
• Bright, modern offices in Chelsea and Sutton, with excellent transport links

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications. 

Do you know someone passionate about volunteering and community development? We're looking for a Volunteering Brokerage Coordinator to join our small but mighty team.

This role is perfect for someone who wants to make a real difference - connecting volunteers with causes they care about, supporting community groups to build their volunteer programmes, and championing the value of volunteering across Waltham Forest.

Charity People are delighted to be partnering with a leading health charity with turnover of £4milllion, based in High Wycombe, Buckinghamshire.  As their next Chief Finance & Operations Officer, you will play a pivotal role leading a large team (Finance, HR, Data, Facilities, IT and Programme) and in shaping the future of the organisation and delivering an ambitious new strategy working closely with an inspiring CEO, team and Board.

As a key member of the Senior Leadership Team, you will lead the Finance & Compliance functions as well and ensure strong financial governance, drive operational excellence, and help create an efficient, impactful, and strategically aligned organisation.

If you enjoy leading transformation, strengthening systems and processes, and empowering teams to deliver their best, this role offers a unique opportunity to make a tangible difference.

Salary: £85,000–£90,000 per annum
Contract: Permanent, 35 hours
Hybrid: The appointed candidate will be office based in High Wycombe a minimum of 2 days a week (after an initial period of 3-4 days a week for the first 1-2 months)

Key Responsibilities

• Lead on financial strategy, business planning, budgeting, forecasting, and financial controls.
• Oversee HR, IT, Facilities, Compliance, and the Programme Office.
• Provide timely, insightful financial and operational reporting for the CEO, SMT, and Trustees.
• Manage strategic and operational planning cycles, ensuring high‑quality delivery across functions.
• Lead risk management, internal audit development, and data protection compliance.
• Strengthen organisational systems, processes, SOPs, and cross‑functional working.
• Drive cost efficiency and manage supplier relationships, procurement, and contracts.
• Provide strategic HR oversight, including people policies, recruitment planning, payroll, EVP development, and DEEI practice.
• Oversee IT infrastructure, CRM/database capability, and the tools staff need to work effectively.

We are looking for a collaborative, strategic leader who brings:

• A recognised CCAB qualification (ACA, ACCA, CIMA, CIPFA).
• Senior financial and operational leadership experience within a charity.
• Strong understanding of Charity Commission requirements and SORP.
• Experience overseeing HR, IT, Facilities, or broader operations functions.
• Confidence preparing and presenting financial/management accounts.
• A supportive, empowering leadership style and ability to develop teams.
• Digital confidence, strong communication skills, and a solutions‑focused mindset.
• My client is not based close to any train station, therefore, my client will invite candidates who are willing and able to drive to the office, initially three to four days a week for two months and then twice a week thereafter

Shortlisted candidates will be asked to respond to three written questions to highlight their experience, approach, and leadership style.

Role will be closing on 18th February, 2026

First stage interview via MSTeams           25th February, 2026 starting 11.00am

Second stage in person w/c 2nd March, 2026

Charity People is a forward‑thinking, inclusive organisation that deliberately champions equity, diversity and inclusion. We know charities thrive when inclusion is at the centre of decision‑making. We proudly match organisations with talent based on skills and values, not background — because diverse teams deliver stronger results.

Campaigns Lead
Hours: 35 hours per week, permanent, subject to a probationary period
Salary: £34,434 to £36,363 – NJC Scale Points 23 to 25
Based: Working from home, with regular meetings across Greater Manchester; occasional travel to other cities.

BHA is a leading health and social care charity that works to challenge health inequalities and support individuals, families & communities to improve their health & well-being.  We offer a range of unique services delivered at local, regional, and national level in the areas of health promotion, community health education and engaging and involving communities in health and social care decision making.

The Campaigns Lead is responsible for creating and coordinating health campaigns across BHA.The role will support all our projects, and our core team, with their campaign work, collecting meaningful data about the work of BHA, raising the profile of these issues and ensuring that the voices of our service users are heard far and wide.

The successful applicant should bring a proven track record in developing and delivering health awareness campaigns or public health communications. You should have strong experience creating engaging content for digital platforms and social media, and a commitment to working with marginalised communities, particularly Ethnic Minority communities and LGBTQ+ people.

We are looking for someone who can use data and evaluation to measure effectiveness, and who has experience of stakeholder engagement and partnership working in the VCSE sector.The post holder will have the following essential criteria:

• Experience of developing and delivering health awareness campaigns or public health communications
• Experience of creating engaging content for digital platforms and social media
• Experience of working with marginalised communities, particularly Ethnic Minority communities and/or LGBTQ+ people
• Experience of using data and evaluation to measure effectiveness and inform decision-making
• Experience of stakeholder engagement and partnership working in the VCSE sector or similar
• Commitment to BHA's values and ethos
• Willingness to occasionally work unsociable hours, including the occasional overnight stay

Benefits of working with BHA:

• 25 days annual leave plus bank holidays pro rata
• Birthday leave
• Employee Assistant programme (includes income protection)
• Enhanced maternity and paternity pay
• Cycle to work scheme
• Enhanced occupational sick pay
• Flexible working

If you would like to discuss this role, please contact Aydin Djemal to arrange an informal telephone discussion.You can apply by completing the Application Form on our website and submitting it in line with the instructions provided.Your application must detail how you meet the points asked for in the person specification.  

CVs will not be accepted, and applicants must have the right to work in the UK at the time of appointment. We are not able to offer visa sponsorship.

We carry out right to work checks fairly and without discrimination.Appointment is subject to a Basic DBS check. We only request information we’re legally entitled to and assess it in line with the Rehabilitation of Offenders Act 1974 and DBS filtering rule.

The closing date for applications is 2 March 2026

Interviews will be held on Interviews w/c 09 March 2026

Reasonable adjustment
We are committed to creating an inclusive workplace that values equality, diversity, and inclusion.  We welcome applications that represent the rich diversity of the communities we serve.  As a disability confident employer, we actively work to remove any barriers. Therefore, if you have a disability and have any particular requirements to enable you to participate in the application process, please email us at any stage.

Closing Date: 15 February 2026

Ref 7251

Save the Children UK is looking for an experienced and collaborative leader to join us as Head of Service Operations. In this role, you will shape how colleagues across the organisation experience and use digital, data and technology services, working closely with senior leaders, technical teams and partners to ensure our services are accessible, effective and deliver maximum impact for children.

Note, internally, this role is referred to as Head of Customer Enablement, reflecting our customer-centric approach.

About us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Head of Customer Enablement, you will lead the function responsible for ensuring Save the Children colleagues receive reliable, high-quality and accessible digital, data and technology services. You will combine strong service management leadership with a strategic focus on customer enablement, ensuring teams are supported, confident and equipped to use technology effectively. As part of the DDaT senior leadership team, you will oversee service delivery, supplier relationships, budgets and continual service improvement, while acting as a trusted partner to stakeholders across the organisation.

In this role, you will:

• Lead the Customer Enablement function, owning service management processes and ensuring services are designed and delivered to maximise customer value.
• Act as a strong customer advocate for digital, data and technology, ensuring a consistently high-quality service experience across the organisation.
• Develop and grow the Service Desk and Customer Support functions, identifying opportunities to improve efficiency, user experience and engagement.
• Take ownership of major incidents, coordinating teams and stakeholders to minimise impact and ensure clear, timely communication.
• Oversee supplier management, contracts, asset and licence management, procurement processes and budget control.
• Drive continual service improvement through customer insight, service reporting and the delivery of service improvement plans and operational projects.

About you

To be successful, it is important that you have:

• Proven experience in IT service management methodologies such as ITIL and COBIT with experience operating in complex environments.
• A track record of leading customer-focused IT services, service desks or support functions, with a strong emphasis on service quality and user experience and service performance monitoring.
• Experience managing budgets, procurement, suppliers and contracts, ensuring best value, compliance and effective risk management.
• Strong leadership and people management capability, with experience building, developing and empowering high-performing teams.
• Proven project management skills with a track record of identifying, scoping and delivering small to mid-size initiatives that improve service quality, customer experience or adoption of technology.
• Broad knowledge of software, operating systems, and cloud services with demonstrable experience in software licensing and asset management.
• Excellent stakeholder management and communication skills, with the ability to translate technical concepts for non-technical audiences and act as a trusted business partner.
• A strategic, improvement-focused mindset, balancing day-to-day operational delivery with longer-term customer enablement and service transformation goals.
• Commitment to Save the Children's vision, mission and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Note, this is the Head of Customer Enablement position with job title adjusted for external advertising.

Ways of Working: 

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage. 

Please note: travel costs to your contracted office will be at your own expense. 

Out of hours working  
From time to time, you may be asked to work outside normal business hours, such as in the evening or at the weekend, to support activities like system upgrades or maintenance. This is expected to be infrequent (usually no more than four times a year) and we'll always give you as much notice as possible.

In exceptional situations, such as a major emergency, humanitarian response, cyber attack, or total system failure, you may be asked to temporarily adjust your working hours to help manage the situation.

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Position: Systems Security Lead
Hours: Full-time (35 hours a week)
Contract: 6 months fixed term contract
Location: Office-based in London with flexibility to work remotely
Salary: £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3 Professional/Technical

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The role purpose is to be responsible for and lead our system security efforts. The MS Society has heavily invested in technology in the past few years. The more technology we use, the broader the exposure to malicious attacks and actors intent on hacking our systems and stealing data. Data and System security now figure in the Society’s risk registers.

The successful candidate will be responsible for developing and implementing comprehensive security strategies to protect our organisation's IT infrastructure, data, and systems from threats. This role requires a deep understanding of cybersecurity principles, advanced threat detection, incident response, and regulatory compliance.

Please note this is a fixed term contract for 6 months.

Closing date for applications: 9:00am on Friday 13th February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The Opportunity:   

The Aspiring Professionals Programme Coordinator (APPC) role will be well-suited to someone who is focused on the best ways they can help the aims of the charity as well as those of our participants and partners. An APPC is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people through their S5-6/sixth form and university years.   
The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.

Key Responsibility Areas:
1. Project Delivery 

• Deliver key projects including recruiting and onboarding students, creating digital resources and student events  
• Support with programme pilots, scoping (and delivering on) new activity   
• Collaborate and build relationships with our employer partners, schools, and universities to support our young people in their applications for university, internships and graduate roles  

 2. Monitoring and Evaluation  

• Maintain accurate records across relevant databases, updating data accurately and in a timely manner  
• Contribute to evaluation for key work areas (residentials, events, internships etc), produce high quality evaluation reports where required.

3. Stakeholder Management

• Communicate to internal and external stakeholders in a timely and professional manner
• Proactively update external partners (i.e. employers) on your work areas, flagging risks in a timely manner with relationship managers
• Manage internal student queries and maintain consistent stakeholder (e.g. students) processes through regular communication

4. Activity Delivery  

• Coordinate planning and delivery of skills sessions, partner events, university visits, and other activities, both virtually and in person across the Social Mobility Foundation’s target cities across the UK  
• Create digital resources to support all provisions

Please see full job description attached for more details. 

Person Specification:

We need someone who will demonstrate our organisational skills-based competencies - as listed below: 

1.  Leadership
2.  Communication
3.  Adaptability
4.  Professionalism 
5.  Decision-making

Technical knowledge, understanding and experience required:

• Basic Microsoft Office, particularly Microsoft Excel  
• A basic understanding of the barriers young people face in accessing university and particular careers  

Ways of working:

• Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.  
• This role requires you to attend staff residentials for students on our Programme. This means that during the summer period (Jul – Aug) you will be expected to stay overnight on-site (in the UK - exact location to be confirmed closer to the time) for a period of up to two-weeks, help run the residential and be responsible for the welfare of the young people involved.

Travel:

• Some travel, to other offices and other locations, will occasionally be expected. 

Benefits:

• 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure
• Cycle to Work Scheme
•  5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”