61 Senior direct marketing manager jobs in Holborn, Greater London
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Camphill Village Trust is a social care provider and charity rooted in nature and community, supporting adults with learning disabilities, autism, and mental health support needs to live healthier, more active and independent lives.
For over 70 years we have pioneered a different kind of care – shaped by place, purpose, and the natural world. We believe care should do more than meet needs, it should create opportunity, belonging, and purpose. By rooting our support in meaningful work, relationships, and the natural environment, we help people to build skills, confidence, and independence.
Do you want to make a difference and help us achieve our vision?
The Marketing Manager will lead activity that grows awareness of our charity, our social enterprises/ retail arm, and our fundraising work. The role will develop and deliver clear, compelling marketing that strengthens our brand, reaching new audiences, and inspires people to connect with our mission.
Working closely with colleagues across the Trust, the postholder will shape and implement marketing that supports fundraising and social enterprise growth. They will use insight, creativity and storytelling to bring our purpose to life, create products that land and champion consistent, audience-focused marketing across all channels.
As a key leader within the Communication and Marketing team, this role will provide strategic marketing expertise, contributing to department strategy, planning and decision-making.
Main Responsibilities
- Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
- Plan and deliver integrated campaigns across digital, print, social media, and in-person environment.
- Use audience insight and market analysis to develop fundraising products and identify opportunities for growth and engagement.
- Work collaboratively across teams to ensure consistent messaging and strong brand use.
- This role will lead specific projects and will be expected to understand how to motivate project teams well and deliver high quality results in a timely manner.
Knowledge & Experience
- Proven experience as a Marketing Manager or similar, ideally within a charity, social enterprise, or values-driven organisation.
- Experience of product development for fundraising.
- Strong understanding of digital marketing, analytics, and audience-focused content creation.
- Experience delivering integrated campaigns that drive awareness and engagement.
- Knowledge of brand development and how to maintain consistent messaging across channels.
Personal Attributes & Key Competencies
- Exceptional communication skills, with the ability to translate complex work into simple, engaging messages and campaigns.
- Creative thinker with a strategic mindset and strong problem‑solving abilities.
- Organised and proactive, able to manage multiple projects and deadlines.
- Collaborative, with the ability to work confidently across teams and build strong relationships.
- Data‑informed, comfortable using insight to shape decisions and improve performance.
- Calm under pressure, with a positive, solutions‑focused approach.
- Commitment to diversity and anti-oppressive practice in all areas of work.
- Self-motivation, able to prioritise workload and operate without close guidance from a manager.
- A high degree of tact and diplomacy.
Position: Marketing Manager
Responsible to: Head of Communications and Marketing
Location: Hybrid with at least one day per week based at one of our communities. Candidates will need to live within easy commuting distance of Delrow (near Watford), St Albans, Grange Village and Oaklands Park (Newnham on Severn), Taurus Crafts (Lydney), Stourbridge, Croft (Malton), Botton Village (near Whitby) or Larchfield (near Middlesbrough).
Hours: 37.5 hours per week, Monday - Friday.
Salary: £38,110 - £42,230 per annum, dependent on skills and experience.
Annual Leave and Benefits:
- 28 days paid annual leave plus statutory bank holidays
- The option to buy and sell annual leave
- Company sick pay after one month starting at 4 weeks and increasing to 12 weeks with service
- Life Cover for all employees
- Pension scheme
- Employee Assistance Program
- Blue Light Card
The client requests no contact from agencies or media sales.
Salary: £43,680
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, we are looking for someone who is London based and can travel to central London at short notice to maximise content opportunities that arise. You will also be expected to come into the office at least one day a week - currently the External Affairs anchor day is on a Wednesday.
Contractually this role is London-based.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: Sunday 20 September at 23:59
Interview dates: Thursday 1 October and Friday 2 October. The first round of interviews will take place online via MS Teams.
We may send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
The Role
This is a new and exciting role for Hospice UK. As Content and Brand Manager you will play a key role bringing Hospice UK’s strategic priorities to life, delivering high-quality content that meets our audiences’ needs, drives engagement and tells a compelling story about our brand.
You will lead and drive an ambitious new content strategy for the organisation that brings coherence and dynamism to our communications, ensures clear and consistent messaging across our channels and seizes opportunities to be creative, adaptable and at the heart of sector debates. This will also include overseeing the performance and growth of our social media channels and presence.
Your work with also grow, promote and protect our brand, ensuring a strong visual identity, clear voice, and diverse and human-led content that reflects Hospice UK’s values.
The Team
You will work within the Communications team that sits within the wider External Affairs Directorate. We are around 20 in total, including 4 colleagues based in Wales, Scotland and Northern Ireland.
The Communications team includes colleagues working across content, social and digital, as well as partnership marketing and member communications.
You will work closely with a smaller team of 3 colleagues, our Senior Social Media Officer, Media and PR Manager and your line manager – our Senior Communications and Communications Manager. Together you will be involved in the big issues in hospice care, making sure Hospice UK is vocal, visible and leading the debate.
There is a strong collaborative and supportive culture across the External Affairs Department with lots of opportunity to exchange ideas, plan together and benefit from each other’s skills and expertise.
Working closely with our 200+ hospice members, we have a strong track record of securing strong media coverage and winning campaigns on their behalf, most notably over the two years by securing increased investment in hospices by governments in Westminster, Cardiff and Edinburgh.
But our work is not done. Hospices are under significant pressure and need both better government investment and continued public support. Our focus now is ensuring that hospices can meet ever increasing demand for their services, with well-funded and well-staffed hospices across the UK.
About You
You're a strategic and creative content professional who understands how powerful storytelling can drive engagement, influence audiences and deliver real impact.
You'll have experience developing and delivering ambitious content strategies, managing brands, and creating compelling content across digital channels. From shaping content pipelines and leading campaigns to overseeing brand identity and using data to optimise performance, you'll know how to turn insight into action.
We're looking for someone who is audience-focused, collaborative and innovative, with a strong understanding of digital trends, emerging technologies including AI, and the tools needed to create and measure high-performing content. You'll also be an experienced people manager, able to develop talent and foster a positive, high-performing team culture.
Most importantly, you'll share Hospice UK's values and be excited by the opportunity to shape our stories, strengthen our brand and amplify the impact of hospice care across the UK.
If you're excited by the prospect of leading our content strategy, shaping and strengthening our brand, and helping more people understand the impact of hospice care through powerful storytelling, we'd love to hear from you.
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keeping Young People Safe:
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
Are you passionate about helping young people build brighter futures?
Do you love bringing programmes to life, bringing people together, building relationships, and making things happen? If so, we’ve got an exciting opportunity to join the Young Enterprise team as a Senior Programme Manager.
Who We Are:
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work-and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion-we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day.
About the Role:
As Senior Programme Manager, you will lead a team responsible for delivering a portfolio of national education programmes that support thousands of educators and young people across the UK. Combining leadership, operational oversight and practical support, you'll help ensure programmes deliver high-quality experiences and meaningful impact.
This role is focused on providing leadership, oversight and guidance to an established team of Programme Managers, rather than personally leading the day-to-day delivery of every programme. However, you'll also be comfortable stepping in with practical operational support when required, helping the team navigate challenges, manage risk, maintain momentum and ensure successful delivery.
Working closely with colleagues across Young Enterprise, you'll use insight and evidence to drive improvement, support the ongoing development of our programmes, and help ensure they continue to deliver strong outcomes for young people. This is an opportunity to develop talented people, lead at scale, solve complex challenges and make a tangible difference to the lives of young people across the country.
You’d love this role if you:
- Enjoy leading and developing people, helping others perform at their best.
- Are equally comfortable leading strategically and stepping into operational detail when needed to support successful delivery.
- Like turning data, insight and feedback into practical improvements.
- Have experience overseeing complex programmes and know how to balance support, challenge and accountability.
- Can prioritise effectively and focus on the activities that will have the greatest impact.
- Build strong relationships quickly and enjoy working with a wide range of stakeholders.
- Are energised by improving services and finding better ways of doing things.
- Want to use your skills and experience to make a tangible difference to young people's lives.
Key Responsibilities:
- Lead and develop a high-performing team of Programme Managers, helping them deliver their best work and grow their impact.
- Provide oversight and support across a portfolio of national education programmes, ensuring high-quality experiences for educators and young people across the UK.
- Use performance data, insight and evidence to drive decisions, improve outcomes and maximise impact.
- Provide expert support and leadership when it matters most, helping teams navigate challenges, manage risk and maintain momentum.
- Develop and maintain effective relationships across education, funding and delivery networks to support programme success.
- Help shape the future of Young Enterprise's programmes and services, influencing how we support educators and equip young people with the skills they need to succeed.
A few practical things:
- This is a hybrid role based in London, with a minimum of 8 office days per month
- You’ll have the opportunity to visit some of the participating schools and colleges across the UK
- Full details can be found in the Job Description
How to Apply:
If you’re ready to help shape the futures of young people, we want to hear from you!
Please send your CV and a separate document answering these three questions (max 250 words each). When applying, please let us know whether you are applying for the role on a full-time or part-time basis.Applications must be submitted by 23:30 on 28 September 2026.
1. Leadership
Tell us about a time when you led a team to deliver a complex programme, project or portfolio. How did you support and challenge the team while ensuring successful delivery?
2. Performance, Improvement and Impact
Tell us about a time when you identified an opportunity to improve the performance, effectiveness or impact of a programme, service or initiative. What evidence or insight informed your thinking, what actions did you take, how did you engage others in the process, and what was the outcome?
3. Navigating Challenge
Tell us about a challenge you faced within a team you were leading. What was the situation, how did you approach it, and what was the outcome? What did you learn from the experience?
Please note that applications without answers to the questions will not be considered.
Please note that we may close this vacancy early if a suitable candidate is found.
We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective.
First Interviews will take place at our Central London Office on Tuesday 6 and Wednesday 7 October 2026.
We’re committed to ensuring our recruitment process is inclusive and accessible to everyone.
If you have a disability, a long-term health condition, or any other need that requires adjustments, please let us know. We’re happy to make reasonable adjustments at any stage of the process - whether that’s providing application materials in a different format, arranging wheelchair access, offering extra time for assessments, or any other support you may need.
You can contact us directly to request a reasonable adjustment. Contact details are available when you apply for role. All requests will be treated with sensitivity and confidentiality.
At Young Enterprise we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice
Join us – and help us give every young person the chance to thrive.
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
About This Job
The role requires a strong communicator who can translate complex information into accessible content and build trusted relationships across key stakeholder groups, particularly within the ACF. As well as a requirement to attend events across the UK to promote the charity.
Essential Skills
· GCSE English or equivalent experience
· At least two year’s experience of drafting award citations or funding applications
· Experience of working with partners, internally and externally
· Ability to extract information from people with varying powers of written expression
· Information gathering and analysis skills
· Excellent written and verbal communication skills.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining the charities, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible).
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 4th October 2026.
Interviews will be held virtually via Microsoft Teams shortly after the closing date.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up with references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
About This Job
This is an exciting and rewarding role proactively identifying deserving individuals, manage and modernise the awards process of both charities, provide expert advice and seek additional national external awards and recognition.
You will also manage a small team of grants officers, overseeing the delivery of impactful financial support to the charities beneficiaries through multiple funding programmes.
Essential Skills
· GCSE English or equivalent experience
· At least two year’s experience of drafting award citations or funding applications
· Experience of working with partners, internally and externally
· Ability to extract information from people with varying powers of written expression
· Information gathering and analysis skills
· Excellent written and verbal communication skills.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining the charities, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible).
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 4th October 2026.
Interviews will be held in person in London shortly after the closing date.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up with references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Battersea is entering an exciting phase of innovation and transformation as we continue into the second year of our new five-year strategy. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat.
We currently have a permanent opportunity for someone to join us as a Direct Marketing Officer - Regular Giving (Lottery & Lead Generation).
As part of this role, you will manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. You will be recruiting, retaining and upgrading regular donors to generate agreed income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. You’ll also be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 28th September 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First Round (questions format): w/c 5th October 2026
Second Round (in person, task and further questions): w/c 12th October 2026
For more information about the role, please download our Recruitment pack.
To apply for the role, please click the "Apply" button.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Location: Homebased with travel to London, fundraising and industry events required occasionally
Contract type: Fixed term contract (May 2027)
Salary: £35,581 per annum pro-rated plus £5023.71 London weighting pro-rated if applicable
Hours: 35 hours per week
Closing date: Tuesday 29th September 2026 at 11:30pm
Do you want to bring your creative flair and digital expertise to a cause that matters? Join Shelter as our Senior Direct Marketing Executive (Creative Lead) and play a vital role in delivering our key campaigns.
About the role
Our Senior Direct Marketing Executive (Creative Lead) will play an important role in delivering our multi-million-pound campaign at winter and work across Shelter’s individual supporter digital recruitment channels, propositions and products.
You’ll be working alongside an ambitious team delivering the individual giving programme & strategy. You’ll bring digital fundraising (or marketing) expertise, an audience understanding and your creative flair to develop standout digital campaigns.
Role specifics
You’ll develop and deliver audience-led and creatively inspired Individual Giving campaigns that attract, convert and retain cash, regular giving and lottery supporters. Managing projects from planning and creative development through to evaluation, you’ll create compelling multi-channel campaigns, oversee budgets and performance targets, and use testing and insight to optimise results and supporter lifetime value. You’ll collaborate with internal teams, agencies and suppliers, champion an inclusive and positive team culture, and ensure all fundraising activity meets relevant regulatory and data protection requirements.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This post sits within the Individual Giving Team, which is responsible for delivering a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 1500 words in total.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Accreditation Manager
Salary: £58,000p.a.
Contract: Permanent
Hours: 37.5 hours per week
Location: Wigan or Home Based with extensive travel throughout the UK and occasional international travel.
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
About the role
This is a leadership role for someone who can combine strategic thinking, strong project management, commercial awareness and excellent stakeholder engagement. You will ensure our accreditation programmes continue to inspire participation, generate income and deliver measurable impact for people, places and the environment.
As Accreditation Manager, you will lead the strategy, growth and delivery of our accreditation programmes, ensuring they support accessible, high-quality places, promote wellbeing and sustainability, generate income and demonstrate measurable impact. You will oversee budgets, partnerships, quality assurance, impact reporting and programme teams, while acting as a senior contact for government, sector bodies, partners, customers and stakeholders in the UK and internationally.
We are looking for someone with strong leadership, project management and relationship-building skills, together with the confidence to work with senior stakeholders and represent the organisation externally. You will bring experience of managing budgets, developing commercial or partner-funded relationships, solving complex problems and leading teams to deliver high-quality outcomes.
Knowledge of the green spaces sector is essential, while knowledge of the coastal and hospitality sectors would be an advantage.
Benefits
All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. You can view our range of benefits on our website.
Diversity & Inclusion
We are committed to building a diverse workforce and welcome applicants from all backgrounds including those from underrepresented groups.
If you need any reasonable adjustments throughout the recruitment process, please let us know.
How to Apply
If this sounds like the perfect role for you and you’d like to help us make a difference, we’d love to hear from you. Please review a copy of the full job description and ensure you meet the essential criteria before applying.
After reading the application information, if you would love to work with us please continue to apply.
As part of the application process you will need to answer 3 sift questions relating to your relevant experience and submit your tailored CV which highlights how you meet the essential criteria of the role. We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 09:00 Monday 28 September 2026. Please note we reserve the right to close this vacancy early, so recommend that you submit your application at the earliest opportunity.
Interviews will be held via MS Teams on 14 or 15 October 2026.
If you require an in-person interview, please let us know.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
No agencies please.
The client requests no contact from agencies or media sales.
About the role
Working closely with the Fundraising Compliance Lead, you’ll ensure that Parkinson's UK’s Fundraising and marketing meet required industry standards, rules and regulations that are relevant to specific activities and business practices.
Using your expertise, you will work closely with income generating and supporter experience teams to ensure action is taken to optimise and maximise existing opportunities and to capitalise as regulations and technology develop. You will work alongside governance and operations colleagues to empower teams through monitoring, reporting, improving business processes and managing risk.
What you'll do
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Be a first point of contact for colleagues requiring support triaging and answering day-to-day compliance queries; supporting the Fundraising Compliance Lead and Gift Aid Manager as required to deliver BAU and key projects.
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As a subject matter expert you will work with stakeholders to review fundraising activity, direct marketing materials and supporter journeys to ensure they meet internal policies, legal bases and the relevant rules and standards for communications.
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Liaise with and maintain relationships with regulatory and industry bodies to seek advice and resolve any matters arising alongside the Compliance Lead.
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Assist colleagues in the prevention of and in reporting breaches or incidents in line with organisational policies and regulatory requirements.
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Identify and support opportunities to improve, optimise and maximise ways of working, business processes and monitoring to increase both compliance assurance and income generation.
What you'll bring
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Demonstrable knowledge of fundraising and marketing regulations, processes and requirements, including but not limited to: UK GDPR, ICO Direct Marketing guidance, Code of Fundraising Practice, CAP & BCAP advertising codes, LCCP gambling regulations.
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Expertise and knowledge of Fundraising and Marketing activities with motivation to support the Fundraising and Experience Directorate in achieving their experience goals and income targets.
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Experience of data quality assurance, compliance monitoring and risk management.
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Experience of utilising CRM systems, preferably Raiser’s Edge and/or Salesforce NPC to check data flows, consent tracking or opt-out markers.
Applications close on Sunday 27 September.
Interviews for this role will be held on 13 and 14 October, in person at our London Office.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
The client requests no contact from agencies or media sales.
Do you want to shape how supporters experience one of the UK’s best known children’s charities?
Great Ormond Street Hospital Charity is looking for a Senior Supporter Experience Manager to lead how we design, develop and improve supporter experiences across the organisation.
This is a role with significant scope and influence. You'll lead our Supporter Experience team, own our supporter journey roadmap and work across Fundraising, Marketing, Technology and Data to create more relevant, personalised and meaningful experiences throughout the supporter lifecycle.
From understanding why supporters stay with us to designing new journeys, testing ideas and shaping how we use automation and personalisation, you'll have the opportunity to influence both our strategy and the experiences supporters have with us every day.
Salary
The salary for this role is £53,000 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Lead and develop our Supporter Experience team, creating a collaborative and ambitious environment focused on delivering great experiences.
- Own and evolve our Supporter Experience Framework and journey roadmap, identifying where improvements can have the greatest impact for supporters and the organisation.
- Shape supporter journeys across the lifecycle, using audience needs, behavioural insight and evidence to create more relevant and personalised experiences.
- Work across Fundraising, Marketing, Technology and Data to embed supporter experience into campaigns, planning and organisational change.
- Lead experimentation and optimisation across supporter journeys, using testing and performance data to understand what works and continuously improve.
- Shape how we use marketing automation and personalisation, working with technical specialists to turn journey ideas into effective supporter communications.
- Use measures including engagement, conversion, retention, satisfaction and lifetime value to understand the impact of our supporter experiences.
- Influence senior stakeholders and bring multidisciplinary teams together around a shared understanding of what our supporters need.
- Ensure supporter journeys are inclusive, accessible and designed with privacy, preferences and responsible use of data at their heart.
Skills, Knowledge and Expertise
- Significant experience developing and improving customer, supporter or audience experiences and journeys.
- Experience designing and optimising customer or supporter journeys using insight, personalisation or marketing automation.
- Strong people leadership experience, with the ability to motivate, develop and empower a high-performing team.
- Experience leading complex, cross-functional programmes involving different teams and areas of expertise.
- Strong strategic thinking, with the ability to turn organisational priorities and audience insight into clear journey plans and priorities.
- Excellent stakeholder management and influencing skills, including the confidence to work with senior stakeholders and challenge existing ways of working.
- Experience using experimentation, testing and performance insight to improve customer or supporter experiences.
- Understanding of lifecycle engagement, retention and the factors that build long-term customer or supporter relationships.
- Strong communication and facilitation skills, with the ability to bring people together around ideas and turn them into action.
This is a rare opportunity to shape supporter experience at scale. You'll have the team, influence and organisational reach to turn insight into better journeys—and help create experiences that make people want to stay connected to GOSH Charity for years to come.
DBS - note a Basic DBS check is required for this role.
#Senior Supporter Experience Manager #Manager #Supporter Experience Manager #Supporter Experience #Manager
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Why join us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and kind team, with plenty of opportunities for learning and development.
About the Web and Analytics Manager
We are looking for a Website and Analytics Manager to join our digital team. This role will suit a digital and analytics expert. A proactive, supportive and solution focused digital professional who is keen to hit the ground running, enjoys collaborating with colleagues across the team and wider organisation, and is passionate about adding value.
The Website and Analytics Manager is responsible for the day-to-day management and improvement of our digital platforms, website and their connected tools. As well as analysis and reporting of results, content creation and more. This person is a technical expert and will play a crucial role in how we develop our digital channels.
Relationship management across the Charity and with third party suppliers is also a key part of the role.
What you’ll be doing
- Day to day ownership of the web ecosystem including royalmarsden org, subdomains, microsites and donation platforms including managing relationships with third party agencies and suppliers to maintain and improve these platforms.
- Work with the Senior Digital Manager to set the strategic direction for our websites and associated digital experiences, ensuring alignment with organisational priorities, supporter needs and fundraising objectives
- Manage website improvements and Manage website improvements and performance optimisation work, including CRO, SEO and core web vitals, driving continuous improvement of our supporter journeys and embedding a data led approach.
- Lead the web team, line managing the Digital Officer and Senior Digital Officer, supporting the effective allocation of resources across the team, coaching direct reports and fostering a high performing team culture.
- Manage the Digital Officer and Senior Digital Officer to deliver relevant, engaging, optimised and audience centred content, landing pages and digital journeys across various digital channels, and overseeing the website content calendar and campaign content deploys.
- Work alongside Marketing and Digital colleagues to ensure our project planners are up to date and website content is in line with our wider audience journeys and content needs.
- Partner with teams across the charity to understand user and organisational needs, to deliver a range of projects and campaigns, including fundraising campaigns.
- Analyse and interpret website analytics data, communicate results to the wider team and use insights gained to inform and direct positive change.
- The Website and Analytics Manager also owns the relationship with a third-party agency to deliver improvements to our tracking set up, and ensures compliant, accurate and reliable data collection.
- Ensure the website platforms are secure, accessible, scalable and complaint with all relevant regulation and legislation.
- Work with the Senior Digital Manager and Head of Digital Content and Engagement to develop and manage the website budget, contributing to business planning, forecasting, and monitoring spend.
- Work to improve digital literacy across the charity alongside Marketing and Digital colleagues, training colleagues in how to use our CMS and other key digital skills such as data and insights.
- Occasional out of hours support where required for critical website/campaign related activity.
- Keep up to date with digital technology and share this knowledge with colleagues both within the digital team and across the wider Charity team.
About you - The successful candidate will need:
- Experience of working on CMS systems, knowledge of headless CMS systems would be an advantage.
- Experience managing digital agencies, developers and third party suppliers.
- Knowledge of UX and digital user journeys.
- Understanding of PPC advertising.
- Experience of line management and developing junior digital staff, including coaching, performance management and workload prioritisation.
- Experience of creating content for websites, including a strong understanding of SEO and CRO principles.
- Understanding and experience using website reporting systems e.g Google Analytics , Hotjar, Google search console.
- Interest in digital technologies, fundraising/donation platforms and innovation within the charity sector.
- Excellent communications skills, particularly within stakeholder management.
- A proactive, solution focused approach to prioritisation and workflow management.
The following are beneficial but not essential:
- Experience owning and developing digital products, platforms or websites, including roadmap planning and prioritisation.
- Experience managing budgets, forecasting expenditure and monitoring performance against management accounts.
- Project management, digital publishing and any related software technology training.
- Experience of working within a fundraising organisation.
- Analytics training.
- Paid advertising training/skills.
- Strong team ethos with a track record of collaborative and supportive working.
- Experience managing Google Ad Grants and/or Google Ads accounts, including campaign optimisation, reporting and compliance with programme requirements.
- Experience managing budgets, forecasting expenditure and monitoring performance against management accounts.
If this sounds like you, we’d love to hear from you!
What we offer
- Hybrid working between home and Chelsea with travel to Sutton once a month.
- Flexible working around our core hours of 10am to 4pm.
- 27 days annual leave rising with length of service.
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service).
- Training, support and development opportunities.
- Access to the blue light discount scheme and other discounts opportunities.
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more.
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes.
Inclusion matters
- We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Do you have a strong track record of securing high-value corporate partnerships, including six- and seven-figure relationships, plus a real desire to work for one of the leading charities in its field?
Then join Shelter as a New Corporate Partnerships Manager and help drive transformational private sector support for one of the UK’s leading charities.
About the role
If you're looking for an opportunity to play a pivotal role in shaping Shelter's corporate partnership strategy, this is a senior position with significant impact. As New Corporate Partnerships Manager, you will lead the development and delivery of a high-value new business pipeline, securing transformational partnerships that generate substantial income and help defend the right to a safe home.
You'll build, cultivate and convert relationships with major corporate prospects, creating compelling and commercially astute partnership propositions tailored to organisational priorities. From charity of the year partnerships and strategic commercial collaborations to policy-led and purpose-driven initiatives, you'll identify opportunities that deliver value for both partners and Shelter.
Working closely with colleagues across the organisation, you'll develop innovative partnership concepts, influence senior stakeholders and bring ambitious partnership opportunities to life. You'll play a key role in helping Shelter grow its corporate income, strengthen its position as a leading charity partner and deliver lasting impact for people facing housing insecurity.
You'll also contribute to a culture of ambition and collaboration, sharing expertise, supporting colleagues and helping drive the success of the wider team.
At Shelter, we're committed to creating an inclusive workplace where everyone can thrive. We welcome conversations about flexible working and personal development and believe success should be determined by talent, potential and contribution.
About You
We're looking for an ambitious and tenacious new business professional with a proven track record of identifying, developing and securing high-value partnerships. You'll be a confident relationship builder, skilled at engaging senior stakeholders and converting prospects into long-term strategic relationships. A strong communicator with excellent commercial awareness, you'll be able to create compelling, tailored proposals and presentations that inspire organisations to support Shelter's mission to defend the right to a safe home.
We welcome applications from candidates with corporate fundraising experience, as well as those from related sectors such as sales, business development, marketing and creative agencies, where transferable skills in income generation, stakeholder engagement and business growth can be applied in this role.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave plus bank holidays, flexible working practices, a competitive pension scheme, salary sacrifice options and a sector-leading Life Leave policy, including up to five volunteering days per year.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
About the team
Shelter has a mature fundraising program that has seen continuous year on year diversity and growth. The directorate generates over £48m gross income, of which a high percentage is unrestricted
The directorate consists of Community and Events, Individual Giving, Planning and Improvement and High Value Partnerships, where this particular role sits. High Value Partnerships covers Major Donors, Trusts & Foundations, Legacies and Corporate fundraising, with the Corporate Partnerships team split between New Partnerships and Partnership Management.
How to Apply
Please click ‘Apply for Job’ on the advert. You are required to submit your work history and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.
Please ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We enable decision-making
- We drive change aligned to our strategy
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Type: Fixed term contract
Duration: 2 years
Location: A mix of working remotely and in the McPin office (Bethal Green, London)
Salary: Starting from £46,637 per annum FTE (point 22)
Hours: 37.5 hours per week
Do you want to ensure mental health research has a real-world impact?
Can you lead strategic communications that influence researchers, policy makers and the public?
Are you an experienced, values-led communications leader who can support and inspire a busy team?
The McPin Foundation is looking for a Senior Communications Manager to lead our communications function at an exciting point in our growth. This strategic, hands-on role suits someone with excellent communications skills and strategic leadership and communications experience.
McPin is a mental health research charity working to transform how research is done by putting the expertise of people with lived experience at its heart. We believe this makes research more relevant, meaningful and likely to create real-world change. Recent work has included young people’s mental health, digital mental health and virtual reality, inequalities, data sharing and artificial intelligence.
As Senior Communications Manager, you will ensure McPin’s work reaches the right audiences and has the greatest possible impact. You will lead our communications strategy, support influencing and impact work, and help colleagues translate complex research into engaging and accessible content.
You will manage and develop a communications team (two people), oversee consultants for specific projects, and work closely with colleagues, partners, people in our networks and external stakeholders. As part of the charity’s senior leadership, you will help shape organisational strategy, strengthen internal working practices and support other McPin colleagues to develop their own media and communications skills.
You will support delivery of McPin’s communications strategy, strengthen how we capture and demonstrate impact and grow our supporter base. You will bring strategic confidence, creativity and practical delivery skills, whilst working in a way that reflects McPin’s values.
Currently, most staff at the McPin Foundation are working remotely, although office spaces in London are open and available for use. This post will involve a mix of working remotely and working in London.
Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviours. We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.
We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme and healthcare cash plan with Hospital Saturday Fund. Please see the full Job Description on the McPin Foundation website for more information.
The closing date for applications is Monday 21st September 2026 at 9.00 am. The first stage of Interviews will take place week commencing 28th September.
To apply please visit The McPin Foundation website to download the job description and application form. In line with our values, McPin does not use AI in its recruitment processes, all applications will be read by our team.
Queries to Vanessa Pinfold if you have any questions about the post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life.
Please see the 'Work with us’ pack for more information.
About the role
We're looking for an ambitious, proactive and relationship-driven individual who excels at securing strategic, long-term corporate partnerships that drive the growth and impact of Spear. Joining our dynamic and growing Corporate Partnerships team, you will play a key role in developing and stewarding high-value partnerships that generate significant income and enable Spear to reach more young people facing barriers to employment.
This role is ideal for someone with strong business development and relationship management skills, who enjoys working both strategically and hands-on to generate income, develop compelling partnership opportunities and build lasting relationships with corporate supporters.
Key Information
- Salary: from £40,000
- Full-Time (4 days considered) permanent role
- Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays, increasing with long service
- Closing Date: We interview on a rolling basis throughout the application period, and may close the role early if we find the right candidate
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about Spear's values and mission, with a desire to engage and inspire corporate partners to support young people facing barriers to employment into sustainable work.
- Significant experience (ideally at a senior level) in corporate fundraising, corporate social responsibility, business development or strategic partnerships.
- Proven ability to raise funds, develop business partnerships or drive sales. Excellent client management using CRM tools such as Salesforce are desirable.
- An excellent communicator with strong relational skills and the confidence and ability to develop a rapport with and positively influence a variety of people from diverse backgrounds in the corporate space.
- Excellent writing skills, attention to detail and accuracy, including the ability to produce compelling proposals for a professional, corporate audience.
- Demonstration of leadership capabilities; proactive, responsive and a self-starter. Ability to manage multiple priorities to meet targets and deadlines.
- Strong numerical, reporting and organizational skills, including the ability to establish appropriate and effective processes and structures.
- Line Management experience desirable but not essential.
Faith Expressions
Spear is a Christian charity, working in a range of settings, in partnership with people from all faiths and none. Although the Spear programme itself has no faith element, Our Christian faith underpins everything we do; it motivates and sustains us and is core to our mission. Prayer and worship are embedded into our daily working practises, and all staff are required to lead a team prayer meeting from time to time. As such, there is a Genuine Occupational Requirement for our team to be practising Christians – our team share a belief in a triune God and we welcome applications from people of all denominations and expressions of Christianity.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Are you passionate about creating great experiences for supporters and building relationships that last?
Great Ormond Street Hospital Charity is looking for a Senior Supporter Experience Executive to help us understand, design and improve how supporters experience our charity.
You might already work in supporter experience, or your background could be in fundraising, stewardship, individual giving, campaigns or CRM. What matters is that you understand supporters, enjoy bringing different teams together and can think beyond a single communication to consider the whole supporter journey.
Working as part of our Supporter Experience team, you'll help turn insight and ideas into thoughtful, personalised journeys that make supporters feel valued and inspired to stay connected with our work.
Salary
The salary for this role is £42,770 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Help design and deliver supporter journeys across different audiences and channels, creating experiences that feel relevant, joined-up and personal.
- Work with fundraising and marketing teams to understand what supporters need at different points in their relationship with GOSH Charity.
- Coordinate supporter journeys across campaigns and teams, bringing colleagues together to create a consistent experience.
- Use supporter feedback, behavioural insight and performance data to understand what's working and identify opportunities to make journeys better.
- Work closely with colleagues across the charity to turn journey ideas into personalised communications for the right audiences at the right time.
- Support colleagues across the charity with advice, guidance and practical tools to help them put supporter needs at the heart of their work.
- Help develop journey maps, templates and ways of working that make it easier to create consistently great supporter experiences.
- Ensure supporter preferences, privacy and responsible use of data are considered throughout journey design and delivery.
Skills, Knowledge and Expertise
- Experience working in either fundraising, supporter stewardship, supporter/customer experience, individual giving, CRM, campaigns or a related area.
- Experience thinking about how supporters or customers are engaged, communicated with and developed over time.
- Strong relationship-building skills, with experience working collaboratively across different teams and stakeholders.
- Experience coordinating campaigns, projects or activities involving multiple teams or channels.
- Ability to use insight, feedback or performance data to understand audiences and recommend improvements.
- Strong organisational skills, with the ability to coordinate multiple priorities and keep activity moving.
- Excellent communication skills, with the confidence to share ideas, advise colleagues and build support for different approaches.
- An understanding of personalised or automated communications and marketing platforms would be helpful, but you don't need to be a technical specialist.
This is a great opportunity to take your fundraising, stewardship or audience experience skills in a new direction—helping us create supporter journeys that feel personal, thoughtful and worth being part of.
DBS - note a basic DBS check is required for this role.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.


