Senior grants and trusts fundraising manager jobs
About the Role
The primary focus of the Grants Officer is to support schools and youth organisations to operate the Jack Petchey Achievement Award Scheme effectively and to promote, grow and deliver this and other Jack Petchey Foundation (JPF) grant programmes across London and Essex. This role will be largely responsible for London Boroughs across Central and South-West London, and act as the lead for specific uniform groups who deliver their activities cross-borough. Our work continually evolves, so we ask all Grants Officers to be flexible to allow us to rework geographical areas, as needed.
The Achievement Award Scheme is the Jack Petchey Foundation’s flagship programme, with more than 2,000 schemes being operated in more than 1,400 schools, colleges and youth organisations across London and Essex. Through the programme, we invest millions of pounds each year to support young people and youth work. This is an amazing chance for you to have a big impact across a large number of organisations.
The Achievement Award Scheme enables schools, colleges and youth organisations to recognise, reward and celebrate young people’s achievements. At the Jack Petchey Foundation, we are passionate about encouraging young people to raise their aspirations, believe in themselves and make a positive contribution to society. Our Achievement Awards are designed to recognise a wide range of achievement, not just those achieving academically but are also aimed at young people who are ‘doing their best’ or demonstrating leadership skills, resilience and determination.
The post holder will manage delivery of the scheme and associated small grants in an assigned area of London. They will be responsible for maintaining and developing positive relationships with schools and youth organisations. The role will involve significant travel to visit schools and youth organisations, as well as outreach and community engagement work to identify and support new groups to apply to join our scheme. This work will also require evenings and occasional weekend work, especially to carry out assessment and review visits with youth organisations and to participate in our Achievement Award celebration events.
The successful candidate would therefore be someone who has flexibility to travel, work out-of-office hours, enjoys building relationships and public speaking, as well as navigating a busy grants and assessment caseload (desk-based processing, telephone calls/emails, and daily use of a database). You will need to be happy to travel regularly around Central and South-West London, and to our office in Canary Wharf.
The Jack Petchey Foundation is an Equal Opportunities Employer and we seek to build a team that reflects the diverse communities we serve. We particularly welcome applications from black and minority ethnic candidates as they are currently under-represented in our team.
Key Priorities of the Role:
• To promote and strengthen the Jack Petchey Achievement Award Scheme and associated programmes (Leader Award Grants, Educational Visits and Learning Experiences, Environmental Awards and Partnership Programmes) in schools and youth organisations.
• To support schools and youth organisations to administer the Jack Petchey Achievement Award Scheme to a high standard and maximise the positive impact it has on young people.
• To ensure that schools and youth organisations make maximum use of the small programmes and partnership programmes associated with the Jack Petchey Achievement Award Scheme.
• To ensure that accurate data is recorded on all Jack Petchey Foundation systems.
• To support programme growth, impact and reach by building stakeholder relationships in your assigned local area.
• To assess new applications and monitor the impact of the Achievement Award Scheme and small grants awarded.
• To work with your colleagues in the Grants Team to deliver excellent grant making, review and improve processes, and strengthen relationships with all Jack Petchey Foundation stakeholders.
About You
This is an exciting time to join us as we grow our work as a charitable Foundation. You will have an opportunity to use and develop a wide range of skills in a friendly, dynamic and supportive team that is committed to growing our positive impact on young people.
The Grants Officer role demands a wide range of skills and a high degree of autonomy, reliability and flexibility. You will need to be an efficient, highly organised team member with excellent communication skills and a passion for our work. You will need to be able to manage your own workload within agreed targets and maintain a programme of planned visits, while creating new development opportunities.
You will possess an eye for detail, good administration skills and the ability to communicate confidently and present a positive external profile for the charity. Evening and weekend work is a requirement to meet the demands of this role. This is a busy and satisfying role, with each Grants Officer leading relationships with between 350-400 organisations. You will have strong planning skills and the ability to deal efficiently with regular grant applications, and with busy grant reporting periods twice a year.
Evening and weekend work is a requirement of this role, which on occasion can require up to two to three out-of-hours events in one week, depending on the event schedule. These are seasonal events, primarily during term-time and time off in lieu will be granted for additional hours worked. We aim for our Grants Officers to be working in the office two-three days/week, depending on their visits and events schedule.
This is a perfect time to join the Foundation to support us to deliver our strategic plan – while we also streamline our processes, improve our support to our grantees, and review our grant-making criteria and guidance. This is your chance to make your mark within a motivated and ambitious team and help us to reach even more young people with our funding.
Main Areas of Responsibility
1. Develop, manage and promote the Jack Petchey Achievement Award Scheme and other JPF opportunities
1.1. Identify schools and youth organisations not currently running the scheme and proactively promote the Achievement Award (AA) scheme to them, following up as required.
1.2 Receive, assess and process all grant applications to join the AA scheme, in accordance with Jack Petchey Foundation policies and procedures.
1.3 Attend, participate and assist with delivery of Achievement Award celebration events (usually evenings with some weekend events), including making a speech to congratulate the young people.
2. Quality Assurance for the Jack Petchey Achievement Award Scheme
2.1 Develop relationships with and support schools, alternative provision, and youth organisations on the Jack Petchey Achievement Award (AA) scheme to operate the scheme to the highest possible standard.
2.2 Provide timely support to such organisations to enable them to run the AA scheme effectively.
2.3 Implement a strategic approach to conducting face-to-face and digital assessment and monitoring visits to schools and youth organisations in your area on the Jack Petchey Achievement Award scheme, to ensure our funding is well spent and to identify opportunities to improve delivery.
2.4 Organise and deliver digital and in-person training and/or sessions to support schools and youth organisations to operate the Jack Petchey Achievement Award scheme effectively.
3. Administer the Jack Petchey Foundation grant making process
3.1 Ensure accurate records are kept on the Foundation’s database (Salesforce), including up-to-date contact details and records of communication with groups in receipt of or applying for grants.
3.2 Approve/authorise payment of AA grants and related programmes in accordance with our policies.
3.3 Ensure appropriate grant reporting by schools and youth organisations and negotiate return of funds where a grant has not been used in accordance with conditions.
3.4 Proactively manage risk, being alert to potential fraud.
3.5 Ensure that clubs and groups receive all necessary materials to operate the Achievement Award scheme effectively.
3.6 Assess and approve Leader Awards and Environmental Awards in accordance with our policy.
3.7 Assess applications for Leader Award Grants, Educational Visits and Learning Experiences Grants and Environmental Award Grants in accordance with our policy, with recommendations put forward to senior staff.
3.8 Provide regular updates on your work and Grants Officer patch during monthly one-to-ones.
4. Promote the wider work of the Jack Petchey Foundation to schools and youth groups
4.1 Identify case studies and other stories and material that can be used for our communications, supporting communications team colleagues to raise awareness of our opportunities and impact.
4.2 Represent the Foundation at digital and physical events, local networks, funders’ fairs, and community or young people’s forums to help promote our Grant Programmes and other opportunities.
4.3 Assist with digital and face-to-face monitoring and reporting in relation to groups that have received a Jack Petchey Foundation Project Grant or other funding.
5. Other Responsibilities
5.1 Actively contribute to Grants team and Jack Petchey Foundation team meetings
5.2 Take a lead on specific projects and undertake other tasks as agreed with Director of Grants and Partnerships or Grants Manager
5.3 Contribute to the assessment of other small grant programmes as requested by the Director of Grants and Partnerships
5.4 Work with Director of Grants and Partnerships to present deep dives to Board on agreed small grant programmes, as requested
5.5 Provide telephone/email support and advice about our funding streams to existing grantees or potential applicants as part of the Grants Officer Duty Rota once/week
Please note these are the normal duties which the charity requires from the position. However, it is necessary for all staff to be flexible and all employees will be required from time to time to perform other duties as may be required by JPF.
Work at all times within the policies, procedures and values of the Jack Petchey Foundation, in particular safeguarding, health and safety, and data protection and consent policies.
Please complete the application form and return it to Nadia Jones by 9am on Monday 23rd February 2026.
Please also complete the diversity monitoring form that can be found in the pack.
Stage 1: First stage online interviews (20-30 minutes) will be held on Thursday 26th February and Friday 27th February 2026.
Stage 2: Candidates who progress to the next stage will be invited to attend an in-person interview on Monday 2nd March 2026. These will be held in person at the Jack Petchey Foundation (Dockmaster’s House, 1 Hertsmere Road, London, E14 8JJ).
Please note that these dates are fixed, and we encourage applicants to ensure availability if shortlisted.
This is a vacant post and we would be looking to start the successful candidate as soon as possible.
The Jack Petchey Foundation was set up to inspire and motivate young people and recognise them for their achievements.



The client requests no contact from agencies or media sales.
General Counsel
Permanent
Full time (34.5 hours),, we are open to a conversation about how you work these hours
Location: Split between home and our London Office (with at least 2 days based in the office each week)
Salary Range: £116,000 - £124,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role:
As Macmillan’s General Counsel, you will lead all legal, governance and regulatory activity across the organisation. You’ll act as our principal legal adviser, ensuring we operate with integrity and confidence while delivering maximum impact for people living with cancer.
Strategic Legal Leadership
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Advise the Chief Executive, Executive Team and Board on legal, governance and risk matters
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Provide expert legal guidance across contracts, employment, IP, data protection and regulatory compliance
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Lead legal input into transformation, mergers, partnerships and major organisational initiatives
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Oversee safeguarding, serious incident reporting and regulatory investigations
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Apply commercial judgement to balance opportunity and risk
Risk, Compliance & Regulatory Oversight
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Design and embed Macmillan’s risk and information governance frameworks
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Maintain organisational risk appetite, reporting and assurance
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Ensure compliance with GDPR, the Data Protection Act 2018, PECR and ISO27001
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Oversee risk registers, business continuity and crisis management
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Lead whistleblowing, complaints, investigations, insurance and indemnities
Contract & Commercial Management
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Shape commercial models and partnership structures
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Draft, review and negotiate contracts, grants and partnership agreements
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Strengthen contract management systems and templates
Ethics, ESG & Stakeholder Engagement
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Lead Macmillan’s ethics and integrity framework
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Provide oversight of data ethics and responsible technology use
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Support ESG priorities and represent Macmillan with regulators and sector bodies
Team Leadership & Organisational Impact
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Lead and develop the Legal and Governance team
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Build organisational legal literacy through training and guidance
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Manage departmental planning and budgets
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Ensure early legal involvement in organisational projects
About you
We’re looking for someone who:
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Is an experienced senior lawyer with broad commercial, regulatory and governance expertise
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Has a strong track record advising Boards and Executive Teams
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Brings sound commercial judgement and a balanced approach to risk
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Understands data protection, compliance and sector‑specific regulation
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Has significant experience negotiating complex contracts and partnerships
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Demonstrates strong ethical judgement and commitment to integrity
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Is an inclusive, inspiring leader who develops high‑performing teams
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Communicates with clarity and influence at all levels
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Thrives in a collaborative, fast‑moving environment
Recruitment Process
Application deadline: Sun 15th Feb 2026
First interview dates: Early - mid March 2026
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
About the role
Are you a strategic communications professional who can lead a team and shape an organisation’s external profile?
We are looking for a Communications Manager to lead and develop Equation’s communications function. This is a strategic role focused on building our brand and external profile, managing a talented team, and ensuring all parts of the organisation have the communications support they need.
You will line manage a team of four, including two Coordinators, a Project Worker and a Freelance Resource Worker. Your role is to provide strategic direction, set targets and quality assure outputs – not to do the day-to-day delivery yourself. You will develop and implement our communications strategy, support other workstreams with their communications needs, and work with colleagues including our new Corporate Partnerships Manager to ensure consistent, high-quality messaging.
This role also has an important sector leadership element. You will chair the DSVA Communications Group, working with communications colleagues from partner organisations across Nottinghamshire to coordinate joint campaigns and messaging.
You do not need to have worked in the domestic abuse sector before, but you do need to be an experienced communications professional who can think strategically, manage people well and maintain high standards across everything we put out.
We’re looking for someone who:
- Has experience of managing a team
- Has developed and implemented communications strategies
- Has managed brand and external profile for an organisation
- Understands digital communications including social media, websites and email marketing
- Can set targets, prioritise and quality assure work
- Has strong written and verbal communication skills
- Is committed to ending domestic abuse
Experience of working across the charity sector, partnership communications, or the DSVA sector is desirable but not essential.
How to apply
- Applications can be made via our recruitment portal.
- CVs cannot be accepted.
Closing date
- 9am on 2nd March 2026.
- Interviews will be held on Friday 13th March 2026.
Location
- Hybrid working with 2 days in our Nottingham office
Salary:
- £31,484.01 pa FTE. Actual salary for part time hours £25,527.58
Hours:
- Permanent, part-time 30 hours per week
Safeguarding
Equation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment and to work in accordance with our safeguarding policies and procedures.
The successful candidate will be subject to safer recruitment checks including an Enhanced DBS check, satisfactory references covering the past five years, and completion of our safeguarding disclosure questionnaire.
This post involves regulated activity with children and vulnerable adults.
Equation operates a zero-tolerance approach to any form of abuse, discrimination, bullying, harassment or exploitation. We are dedicated to creating a safe environment where everyone we work with feels protected and able to speak up if they have concerns.
The client requests no contact from agencies or media sales.
Philanthropy Manager
We are seeking an exceptional Philanthropy Manager to grow impactful giving and strengthen life changing community support across Milton Keynes.
Salary: £38000-£42000 per annum
Location: Milton Keynes (hybrid working 3 days a week in the office ) Free Parking
Hours: Full time, 37.5 hours per week
Closing date: 28th February 2026
About the Role
As Philanthropy Manager, you will play a pivotal role in developing and nurturing high value relationships that help drive positive change across Milton Keynes. Working as part of a collaborative and mission focused team, you will connect donors, businesses, fundholders and community partners with the causes that matter most.
You will lead a portfolio of donor relationships, ensuring exceptional stewardship and delivering tailored engagement that inspires long term support. Using your strategic insight, you will develop giving opportunities aligned with community needs, informed by the Foundation’s data and research.
Key responsibilities include:
- Managing and growing a portfolio of high value donors, fundholders and corporate partners.
- Developing and delivering stewardship plans that demonstrate impact and inspire renewed investment.
- Creating compelling cases for support, proposals and reports tailored to donor motivations.
- Leading and supporting donor events, briefings, visits and engagement activities.
- Working closely with colleagues in Programmes, Finance and Communications to ensure funds are allocated effectively and transparently.
- Identifying new prospects and building philanthropic networks across Milton Keynes.
- Representing the organisation professionally at meetings, events and community forums.
- Upholding best practice in compliance, data management and ethical fundraising.
About You
You will be an ambitious and relationship driven fundraising professional with a passion for making a difference. You’ll bring confidence working with senior stakeholders, excellent communication skills and the ability to translate community impact into meaningful philanthropic opportunities.
You will have:
- Experience in major donor fundraising, high value partnerships, or relationship based income generation.
- Strong written and verbal communication skills, able to craft engaging proposals and impact reports.
- The ability to manage a diverse portfolio and prioritise effectively.
- A proactive, collaborative approach and a commitment to outstanding donor care.
- Sound judgement, professionalism and the ability to manage confidential information appropriately.
A genuine commitment to fairness, inclusion and community empowerment is essential.
About the Organisation
This Foundation is a long established, place based funder dedicated to strengthening the local voluntary sector and supporting the most pressing needs across the city. Through strategic grant making, donor partnerships and community insight, the Foundation ensures resources are directed where they can make the biggest difference. The organisation manages a diverse range of funds, supports grassroots to large charities, and plays a vital role in shaping a fairer, more resilient Milton Keynes. Joining the team means becoming part of a collaborative, values driven organisation with a deep understanding of the people and places it serves.
Other roles you may have experience of could include:
Major Donor Manager, Partnerships Manager, Philanthropy Officer, Development Manager, Trusts & Foundations Manager, Relationship Manager, Fundraising Manager, Donor Engagement Manager, Grants & Impact Manager.
Guts UK is the only charity that covers the digestive system from top to tail, including the gut, the liver and the pancreas. The charity focuses particularly on the conditions that have no other specific charity or voice - conditions that are underserved, such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease, and digestive cancers. With their mission being to improve the lives of the millions of people affected by digestive conditions, they are looking for their first Corporate Partnerships and Philanthropy Manager to help them reach that goal.
The Corporate Partnerships and Philanthropy Manager is responsible for developing and implementing plans to maximise income from corporate partners and high net worth individuals with the propensity to donate significant sums. There is huge scope to develop both income streams at Guts UK, as this is the first dedicated position covering these income streams.
With some fantastic corporate partnerships in place already, there is great potential to build on the existing foundations and leverage those corporate partnerships to secure more ranging from transactional right up to transformational.
The philanthropy function has green shoots to nurture and develop. This is an exciting role for a candidate who wants to grow and shape this income stream, and demonstrate their personal impact on generating income, and providing donors with an incredible supporter experience.
Who are Guts UK looking for?
This role would suit an experienced, corporate and/or philanthropy fundraiser with well-developed relationship management skills. Someone who is excited by the opportunity of shaping, developing and elevating these important supporters for the charity.
Guts UK are open to applications from those looking to develop their expertise and will be fully supported, should they not have equal experience in corporate partnerships and philanthropy. The ideal candidate should be able to demonstrate experience across areas such as corporate prospecting, pitching and account management.
Guts UK is a small charity with big ambition so a background that includes working within a smaller charity would be helpful for the candidate to have but isn't essential.
Benefits
- Hybrid based, with 1 day a week in either London or Huddersfield office - £2,000 London Weighting for candidates working hybrid from the London office
- 27 days leave plus bank holidays and an additional 5 days for office closures
- Employee assistance programme (covering both the individual and family members*) offering mental health support, physiotherapy and access to a remote GP amongst other services.
- 5% employer pension contribution
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
Timeframes
- Closing date for applications: Midnight Tuesday 10th February
- In person interviews – London: Tuesday 17th or Wednesday 18th February
- In person interviews – Huddersfield: Wednesday 18th or Thursday 19th February
- Decisions by EOD Friday 20th February
Guts UK is the only charity that covers the digestive system from top to tail, including the gut, the liver and the pancreas. The charity focuses particularly on the conditions that have no other specific charity or voice - conditions that are underserved, such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease, and digestive cancers. With their mission being to improve the lives of the millions of people affected by digestive conditions, they are looking for their first Corporate Partnerships and Philanthropy Manager to help them reach that goal.
The Corporate Partnerships and Philanthropy Manager is responsible for developing and implementing plans to maximise income from corporate partners and high net worth individuals with the propensity to donate significant sums. There is huge scope to develop both income streams at Guts UK, as this is the first dedicated position covering these income streams.
With some fantastic corporate partnerships in place already, there is great potential to build on the existing foundations and leverage those corporate partnerships to secure more ranging from transactional right up to transformational.
The philanthropy function has green shoots to nurture and develop. This is an exciting role for a candidate who wants to grow and shape this income stream, and demonstrate their personal impact on generating income, and providing donors with an incredible supporter experience.
Who are Guts UK looking for?
This role would suit an experienced, corporate and/or philanthropy fundraiser with well-developed relationship management skills. Someone who is excited by the opportunity of shaping, developing and elevating these important supporters for the charity.
Guts UK are open to applications from those looking to develop their expertise and will be fully supported, should they not have equal experience in corporate partnerships and philanthropy. The ideal candidate should be able to demonstrate experience across areas such as corporate prospecting, pitching and account management.
Guts UK is a small charity with big ambition so a background that includes working within a smaller charity would be helpful for the candidate to have but isn't essential.
Benefits
- Hybrid based, with min 1 day a week in either London or Huddersfield office
- 27 days leave plus bank holidays and an additional 5 days for office closures
- Employee assistance programme (covering both the individual and family members*) offering mental health support, physiotherapy and access to a remote GP amongst other services.
- 5% employer pension contribution
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
Timeframes
- Closing date for applications: Midnight Tuesday 10th February
- In person interviews – London: Tuesday 17th or Wednesday 18th February
- In person interviews – Huddersfield: Wednesday 18th or Thursday 19th February
- Decisions by EOD Friday 20th February
Are you passionate about inspiring generosity and driving meaningful change across communities?
Do you have the strategic mindset and fundraising expertise to help shape a more generous, hopeful future?
We’re looking for a Head of Generosity and Giving to lead our strategy for income generation, generosity culture, and parish engagement across the Diocese of Bristol.
In this role, you will:
✨ Lead a bold Generosity & Giving strategy
✨Deliver major fundraising campaigns and events
✨Develop our new Legacy & In‑Memorial Giving Programme
✨Build trusted relationships with parishes, partners, funders and supporters
✨ Use data, insight and storytelling to drive growth
✨Lead and inspire a small, dynamic team
You’ll be joining us at an exciting moment as we prepare to strengthen our culture of generosity rooted in openness, creativity, bravery and community.
What we offer
✔ Flexible working
✔ 28 days annual leave + bank holidays
✔ Pension, life assurance & sick pay
✔ Values‑led, supportive team culture
Closing date: 22 February 2026
Interviews: 2 March 2026
If this sounds like you, we’d love to hear from you.
The Diocese of Bristol is committed to being a fair, respectful and inclusive organisation. We believe diversity helps us flourish, and we warmly welcome applications from under‑represented groups.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young Citizens is seeking a Business Development and Special Projects Lead to support a critical year of fundraising, income generation and partnership development. This role supports the special projects work with the CEO and will work with the senior team to lead on the income and visibility opportunities that unlock our delivery for our three-year strategy.
Your Role’s Purpose
Year 1 of this role will be focused on business model development, income generation and strategic partnerships. Working closely with the CEO and senior management team, you will help shape, test and secure new funding and commercial opportunities that position Young Citizens for long-term sustainability and impact. The special projects element includes supporting the developmental design of our future business model, charity strategy and public affairs work.
This role is ideal for someone who enjoys building, creating and working at pace to achieve great results within a small team. You will be rapidly developing propositions, forging partnerships and converting ideas into credible, funded initiatives. You will play a central role in strengthening our relationships with funders, institutions, corporates and sector partners, while supporting wider organisational development projects.
Young Citizens works at the intersection of education, democracy and civic life, and this role offers a unique opportunity to influence how active citizenship is funded, delivered and embedded across the UK.
In Year 1, your primary focus will be to:
- Develop and drive income/fundraising with existing channels, including grant funding, partnerships and commercial activity.
- Build a strong pipeline of income opportunities, working closely with the CEO to convert prospects into funding
- Produce high-quality business cases, funding bids, proposals and presentations of our work
- Design and execute new funding models and partnership opportunities alongside the CEO’s updated strategic plan
- Lead staff member for strategic engagement with funders, corporates, policymakers and sector stakeholders.
Alongside this, you will contribute to priority special projects that support Young Citizens’ organisational growth and external positioning.
Who We’re Looking For
This role is not just open to traditional fundraisers or partnership managers. As long as you have the seniority and expertise leading results, you might come from a charity, social enterprise, consultancy, policy or start-up background. What matters most is your ability to confidently progress a pipeline of opportunities, build partnerships, generate income and deliver results.
We are interested in a wider pool of candidates with 5+ years in the working world, possibly from other start-ups or programme design focus instead of 'trad' fundraising roles'. If you are a high-performer who wants to focus on corporate partnerships, external relations and business success, this role may be right for you—talk to us.
We’re looking for someone who is:
- Entrepreneurial and proactive, with a strong interest in business development and income generation
- Confidently able to design and deliver on their ideas, instilling confidence and get results with high-level stakeholders
- Highly professional writer and communicator, able to produce strong proposals and pitch deck materials
- Commercially aware, with an ability to spot and shape fundable opportunities
- Excels at working closely with senior stakeholders including the CEO, able to predict needs and are responsive to what gets the best results
- Organised and adaptable, able to own multiple priorities in a small, fast-moving organisation
- Technically capable, making data systems like Salesforce easily integrated into their workflow
- Distinctly motivated and/or experienced in social impact, education, democracy or civic participation
Please note the pay scale of this role is determined by the demonststrable strategic seniority the person brings in managing others and organisational outcomes alongside technical role skills above.
Success in the first six months of this role will look like:
- Immediate management and confidence securing existing income contracts with corporate and funding partners of £200,000+
- Tactical, high-volume stakeholder engagement campaigns to increase sponsorship and new income opportunities
- Leading the development of improved business modelling, pricing structures and income streams that create a more sustainable base
- Operating with professionalism, improving processes and keeping organisational priorities at the forefront
Why join us?
- Make a real difference by helping deliver inspiring citizenship experiences to young people nationwide.
- Shape and strengthen the delivery of our flagship national programmes.
- Join a supportive, purpose‑driven team that values collaboration, flexibility, and doing great work together.
- Grow with us as we deliver our new three‑year strategy and embed smarter, stronger delivery processes.
If you're excited about making a tangible impact through high‑quality programme delivery, and want to contribute to a mission‑driven organisation, we’d love to hear from you.
A few useful notes to apply:
This is a 12 month fixed contract starting as soon as possible.
- The closing date for applications is 11pm on Sunday 22 February 2026. We encourage you to apply ahead of the deadline, as shortlisting will begin on Thursday 12 February. However, as long as this advert remains live, first‑round interviews have not yet been finalised.
- Please submit a covering letter of no more than two pages outlining your interest in this role. Applications without a covering letter cannot be reviewed. We are unable to progress applications that do not demonstrate direct or clearly transferable experience.
- If you have any questions before applying, please contact our HR team.
For a full overview of the role and responsibilities, please see the job pack for more details.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since opening its doors in 1871, Royal Albert Hall has stood at the heart of the nation’s cultural life. From the Suffragettes to Stormzy, Elgar to Einstein, the Beatles to Shirley Bassey, the world’s most influential voices have shaped moments of history on its iconic stage.
A £50 million capital appeal was launched in late 2025, which will fund improvements of facilities for artists, audiences and young people taking part in engagement activities at the Grade I listed concert hall. This 15-year estate plan represents a significant evolution in the Hall’s fundraising approach, creating an exceptional opportunity to expand its philanthropic reach, deepen relationships with supporters and secure transformational investment in the future of this much-loved institution.
The Senior Philanthropy Manager (Maternity Cover) will play a pivotal role in the delivery of its major donor programme. Reporting to the Head of Philanthropy, this role sits at the heart of the philanthropy team, combining hands-on major gifts fundraising with oversight of systems, processes and pipeline management. The postholder will shape and steward a growing portfolio of high-value supporters during a critical phase of the Hall’s capital appeal, while ensuring that donor engagement activity is coordinated, consistent and effective.
Please note that interviews will occur on a rolling basis. To discuss the role in more detail and make an application, please apply ASAP with a copy of your most recent CV plus any additional information that aligns with the person specification below.
As Senior Philanthropy Manager, you will:
- Report to the Head of Philanthropy and line manage two direct reports – Senior Prospect Researcher and Philanthropy Coordinator – fostering clarity, structure and confidence within your team.
- Manage a personal portfolio of major donors, stewarding relationships typically in the £20,000–£500,000 range.
- Work to a team income target, generating funds from HNWIs through major gifts, mid-value gifts and legacies.
- Own and drive the major donor pipeline, ensuring clear next steps, momentum and follow-through across cultivation, solicitation and stewardship.
- Be donor-facing, through regular face-to-face meetings, cultivation activity and events, including evening engagement as part of stewardship.
- Ensure robust processes are in place for tracking, thanking and income processing, with delivery support from the Philanthropy Coordinator.
- Act as a central coordinating figure for major donor activity, working closely with the Head of Philanthropy, Development Director and selected Philanthropy Board members.
- Lead on the rollout of donor communications, including tailored donor stewardship and wider impact reporting.
- Work closely with other development colleagues who focus on the Hall’s Friends and Patrons programmes, Trust and Foundation approaches and Events.
Essential skills and experience:
- Demonstrable experience of managing and stewarding high-value individual donors, ideally within a major gifts or upper mid-value context.
- Experience of personally securing c.£50K+ donations from HNWIs – please ensure that examples of personally secured gifts from HNWIs, including £value, are included on your CV. It would also be helpful to include context e.g., uplift, new donor
- Confidence working with fundraising databases and systems (ideally Tessitura), and a strong understanding of GDPR and DPA 2018.
- Strong organisational and process skills, with the ability to keep complex, multi-strand activity moving and well-tracked.
- Experience of working collaboratively in a matrixed environment with senior stakeholders and volunteers.
- Some line management or mentoring experience, with the ability to provide clear direction and practical support. However, this is not a heavily people-management-focused role
- Excellent written and verbal communication skills, with confidence engaging donors in a range of settings.
- A proactive, detail-oriented approach, combined with sound judgement and professionalism.
Desirable:
- Arts, culture or heritage fundraising experience.
- Experience of working on or alongside a capital appeal.
Employee benefits include:
- 25 days per year annual leave (pro rata for part-time employees), with the opportunity to buy or sell up to five days holiday per calendar year
- Life assurance of 6 x basic salary
- RAH’s canteen offers free hot and cold meals, including vegetarian options, to staff whilst at work
- Employee Assistance Programme
The Royal Albert Hall are partnering with Laura Macnamara at QuarterFive for this appointment.
For your application via CharityJob, please ensure that your CV aligns with the person specification. If necessary, please provide additional notes. Please apply ASAP - interviews will take place on a rolling basis.
A cover letter is not required at this stage. Suitability will be assessed initially via CV and accompanying notes where provided. For suitable applicants, comprehensive support for formal application will be provided by Laura at QuarterFive.
Owing to the number of applications we receive, we may not be able to respond to all applicants individually.
Location: Vauxhall, London (Hybrid – 3 days in the office, based in our modern workspace in Kennington Park)
Hours: 9am – 5pm, Monday to Friday (some flexibility available)
This role offers a rare chance to work across teams - grants development, fundraising and marketing along with the finance and operations team to support the delivery of our work, and gives you broad organisational exposure and multiple career pathways.
You will enjoy:
ü Real variety
No two days look the same – you could be supporting finance processes, coordinating interviews, preparing documents, greeting visitors, or helping with office logistics.
ü Genuine development
You will gain hands-on experience in:
· Charity finance
· HR Administration
· Operational systems and processes
· Office and organisational support
ü Friendly team environment
You’ll be joining a supportive team who care about the mission and about each other. We work collaboratively, share ideas, and help one another succeed.
ü A meaningful purpose
You work will directly support programmes that improve the lives of children and young people experiencing significant hardship.
About Buttle UK
Buttle UK exists to make a real difference to the lives of children and young people who are facing crisis, hardship and lack of opportunity. We provided targeted grants and practical support through our Chances for Children grants and a network of partners.
We are a value-led organisation, and we’re building a culture where colleagues feel listened to, trusted and supported.
About the Role:
This is an ideal role for someone who enjoys being at the heart of an organisation and likes supporting a busy, friendly team, working across teams – grants development, fundraising and marketing alongside the finance and operations team. We are looking for someone with good experience of working in a growing organisation who is able to build good working relationships with colleagues and manage multiple priorities.
Knowledge of basic financial principles and previous experience of working within finance and administrative roles is essential. As well as good communication skills both verbal and written, the candidate will be flexible in the way they work and take the initiative when needed. They will also demonstrate a willingness to learn and an interest in the UK voluntary sector.
This role will be a key part of the finance and operations team and contribute to the team’s objectives.
What will you be doing?
1. Grants and Finance Support:
· To support the Finance and Grants teams by liaising with suppliers of items for grants, checking invoices and records, issuing purchase orders and placing orders
· Providing first level support with the grants database system.
· Support with invoice entry and payment reconciliation on the grants system.
· Manage the organisation’s petty cash and reconciliation
· Support with processing invoices for payment
· Scanning, filing and logging account documents
· Checking and updating ledger balances using the computerised accounting systems
2. HR Support:
· Support the HR Manager with recruitment and onboarding processes, and other key HR activities, including:
· Assist the teams with recruitment administrative tasks including posting job adverts on relevant job boards; arranging interviews; responding to job applicants; issuing reference requests; filing of recruitment records.
· Provide support with induction process and induction schedules for new joiners.
· Perform data entry and update records and databases for personnel in the HR Information system.
· Update organisation charts and other key documents and handle confidential information professionally.
3. Reception and Enquiries:
· Welcome visitors at Buttle UK and be the first point of contact for phone calls and visitors, signposting callers and enquiries when Buttle UK cannot assist
· Take responsibility for the out-of-hours voicemail facility and respond to all messages on a timely basis.
· Manage company correspondence including phone calls, emails, letters and packages in accordance with Buttle UK procedures, and distribute to relevant staff.
4. General Administration for the Buttle Office
· Organise set up of meeting rooms ahead of key meetings
· Make travel arrangements and hotel bookings for staff where necessary
· Ad-hoc admin tasks as directed by the Senior Management Team
· Track office stationery levels, including printer requirements and equipment for home-based staff, re-ordering, when required, and maintain relationships with stationery suppliers.
· Oversee day-to-day office functions to ensure the office runs smoothly and efficiently.
· Maintain and organise office files, both physical and digital.
· Support the organisation during office events including staff meetings, team building activities and corporate functions.
This role is perfect if you enjoy a mixture of people-focused and systems-focused tasks. Every day is different – you will receive training and support to succeed in your role.
What We’re Looking For:
We’re looking for someone who is:
· Organised and reliable
· Friendly and people-oriented
· Comfortable with numbers and systems
· Happy working with multiple teams
· Proactive and keen to learn
· Calm under pressure and able to prioritise
Person Specification
Essential
· At least one year working in an administrative and/or finance role
· General book-keeping and accounting experience - AAT entry level certification desired
· Experience of using databases and spreadsheets
· Experience of providing support to several teams, ability to multi-task and prioritise.
· Experience of dealing with people from a wide range of backgrounds, both on the phone and in person
· Good organisational skills and attention to detail
· Proven IT skills, including Google Suite and Microsoft office
· Strong communication skills
· Willingness to learn new systems (finance, HR, grants)
· A positive, proactive and helpful approach
· Ability to maintain confidentiality
Desirable
· Experience in an admin, finance, HR or customer-facing role
· Experience of using databases
· An interest in learning and development and interest in working within the charity sector
Attitude
· A self-starter with energy and drive, who is willing to respond to what needs doing and to take responsibility for their work
· Efficient, adaptable and proactive approach to working.
· A commitment to promote the best interests of children and young people. Empathetic and non-judgmental towards the needs of children and families living in poverty.
What We Offer
· Hybrid working (c.3 days in the office)
· Strong commitment to staff development
· Cycle to Work Scheme
· Generous 25 days annual leave + Christmas closure + bank holidays
· Employer pension contribution
· Employee assistance programme for staff wellbeing and support
· Life assurance scheme
· Free eye tests and payment of up to £100 for glasses if required
· Enhanced maternity/paternity and sick pay
· Opportunities for career progression in Finance, HR or Operations
Interviews: Monday 9th & Thursday 12th March 2026
Please note that we may close the advert for this role early if we receive applications from suitable candidates. We hope you will apply as early as possible if you are interested in the role.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Shieldfield Art Works (SAW) is a project of the Methodist Church in Newcastle upon Tyne which is seeking the wellbeing of the city through creative practice. We are seeking an experienced, enthusiastic individual to build up Shieldfield Art Work’s fundraising programme and contribute to our strategy. This is a vital part of our work as we seek to become more sustainable and resilient in an ever challenging climate.
Our ideal candidate will have good experience in developing and implementing a robust fundraising strategy in order to take the strategic fundraising work of our community arts hub into a new chapter. You will also be able to articulate your active Christian faith, be able to explain SAW's Christian ministry and show ability to be able to write for both Christian and secular funders with different priorties.
You will need to be self-motivated and confident in your expertise. The role is suitable for candidates who are experienced in larger and multi-year applications to trusts and foundations (ideally in the cultural sector), developing individual giving campaigns and CSR channels, cultivating donor relationships and a good storyteller, to tell the story of and champion SAW. You must be motivated particularly by the social impact and outreach work that we deliver.
Closing Date: Tuesday 10th February, 10am
Location: At SAW/remote working
Contract Type: 12-month fixed-term
Period of work: March 2026 - February 2027
Rate of pay: £41,600 - £52,000 pro rata at 40 hours per week (£20-£25 per hour) based on experience
Number of days: 52 days, 8 hours per day
For full information on this role, including key responsibilities and person specification, please view the job pack.
About SAW
Shieldfield Art Works (SAW) is a project of the Methodist Church in Newcastle upon Tyne which is seeking the good of the city through creative practice. We are a team of artists who support others to be creative, and use our creativity to support others. We believe that the arts help us to articulate what it is to be human and that arts participation enables joy and flourishing in unique and unexpected ways. We are blessed with a gallery, workshop room and garden on our site in Shieldfield and so try to organise ways for these assets to be a blessing to our local community.
As a Christian organisation we believe each and every person has inherent worth, bearing the image of our creator. This motivates us to listen to and seek out those whose stories may not be being heard, so that we may better understand and love those around us.
We are particularly committed to our area of Newcastle, Shieldfield, just east of the city centre. We devise and commission art projects that tell Shieldfield’s story, and consider how stories from our local area relate to life outside of Shieldfield. In attempting to reflect a God who is interested in all areas of life, we are interested in the micro to the macro – art that speaks truths about the human condition, to art which speaks to the condition of our planet, and everything in between.
Our site in Shieldfield comprises a gallery, workshop room and community garden, from which we run:
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Four sessions of Painting for Fun each week
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Twice monthly Craft Action Collective sessions
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Gardening sessions (Shieldfield Grows) every week, with a pause in winter
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SAW Reflects events which provide time and space for deep thinking and conversation
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A programme of exhibitions in our gallery that changes throughout the year
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Our community garden is open to visitors all year round.
Shieldfield Art Works is a project of the Methodist Church in Newcastle upon Tyne, which is seeking the good of the city through creative practice



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Corporate Partnerships
Location: North London (3 days per week in the office)
Hours: 37.5 per week
Salary: £50,000 to £55,000 per annum
Reporting to: Director of Fundraising
Term: Permanent
Aquilas is delighted to be partnering witth a much loved children's charity to recruit a Head of Corporate Partnerships to join their successful fundraising team.
About the role:
In this role, you will work closely with the Director of Fundraising & Communications to develop and enhance their Corporate and Special Events Programme. This is very much a hands-on role of team leadership and direct account management. This includes six figure partners.
The post-holder has a key role in the management of their Philanthropy & Corporate Board, which bring together industry leader to help move both these programmes forward. There is great freedom to innovate and a healthy pool of local business with an affinity to our cause. The post-holder takes a key leadership role across fundraising and marketing, working with their peers and Director to take strategic decisions for wider benefit of the department.
Line managing a small team of two you will play a key role in building and maintaining relationships with existing and prospective partners of the charity. You will ensure our partners have the best possible experience, making them feel engaged and motivated, valued and informed about the impact of their involvement and help them achieve their organisation’s objectives.
About you:
You will be an inspiring Corporate Fundraising Head, excellentcommunicator and a natural relationship builder. You will have demonstrative experience in people management within Partnerships and ideally a strong, broad background in corporate fundraising or commerical sales. Excellent donor stewardship skills in terms of account management of existing supports
To Apply:
To receive a candidate pack or arrange a confidential conversation, please contact:
Kieran McGorrian, Head of Not for Profit Appointments, Aquilas
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About African Rainbow Family
African Rainbow Family (ARF) is a UK-based, lived-experience-led grassroots organisation working with and for LGBTIQ+ refugees and people seeking asylum of African heritage and the Global Majority.
ARF was founded in 2014 in response to the criminalisation and persecution of LGBTIQ+ people across parts of Africa and the Commonwealth. The organisation provides advocacy, peer support, advice, training and counselling, while campaigning locally, nationally and internationally to challenge injustice and promote equality and human rights.
ARF operates from its head office in Manchester and has centres in Leeds, Birmingham, London and Swansea.
About the Role
The Operations Manager role is a new and senior position within African Rainbow Family and will play a key role in supporting the organisation’s strategic and operational development.
The postholder will be responsible for overseeing the day-to-day running of the organisation, managing staff and volunteers, ensuring effective service delivery and leading on income generation and funding applications.
The role works closely with the Chief Executive Officer, Trustees, staff, volunteers and external stakeholders to ensure ARF operates effectively, sustainably and in line with its values and objectives.
Key Responsibilities
The postholder will be responsible for:
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Managing the day-to-day operations of African Rainbow Family, ensuring efficient and effective organisational delivery
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Line managing staff and volunteers, including recruitment, induction, supervision and performance management
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Overseeing service delivery across all ARF centres to ensure consistency, quality and compliance with funder requirements
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Managing organisational budgets and monitoring expenditure against agreed targets
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Leading on income generation, including researching funding opportunities and writing grant and funding applications
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Developing, reviewing and implementing organisational policies, procedures and systems
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Ensuring compliance with governance, safeguarding, health and safety and regulatory requirements
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Building and maintaining relationships with funders, partners, commissioners and key stakeholders
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Supporting strategic planning and reporting to the CEO and Board of Trustees
Person Specification
Essential
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Minimum of two years’ experience in an operations, project or organisational management role
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Proven experience of managing staff and volunteers
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Experience of managing budgets and financial reporting
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Demonstrable experience of researching and writing successful grant or funding applications
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Knowledge of charity governance, compliance and operational processes
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Strong organisational, communication and leadership skills
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Ability to work independently and manage competing priorities
Desirable
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Experience working within the charity or voluntary sector
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Experience working with LGBTIQ+ refugees or people seeking asylum
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Knowledge of asylum, immigration or human rights policy
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Experience using databases or CRM systems (e.g. Salesforce)
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Experience in advocacy, campaigning or media work
Benefits
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28 days annual leave including Bank Holidays
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NEST pension scheme
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Flexible working arrangements
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Birthday leave and two wellbeing (duvet) days per year
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Cost-of-living support
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Paid sick leave after six months’ service
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Training, development and progression opportunities
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Salary review and employee reward scheme
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Free on-site parking
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Accredited Living Wage Employer
Equality, Diversity and Safeguarding
African Rainbow Family is committed to equality, diversity and inclusion and welcomes applications from people with lived experience of the asylum system, LGBTIQ+ people and individuals from Black and Global Majority backgrounds.
This role is subject to a Genuine Occupational Requirement and is therefore open only to applicants who identify as lesbian, gay, bisexual, transgender or intersex.
The post is subject to an enhanced DBS check. ARF is committed to safeguarding and to providing reasonable adjustments throughout the recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
This is a new role. Stand-by-me is seeking an experienced Director to effectively lead and manage the organisation. The successful candidate will be responsible for ensuring the effective continued delivery of the charity’s aims, providing strong, strategic leadership and operational management, focussing on enhancing fundraising capacity and developing a robust organisation strategy. This role will also serve as the public representative of the organisation and will report directly to the Board of Trustees.
Key Responsibilities
1. Strategic Leadership & Development:
· Conduct a rapid assessment of the charity’s current strategic plan and identify key areas for improvement.
· Lead the development of a revised or updated strategic framework, focusing on sustainability, growth, and impact.
· Work collaboratively with the Board of Trustees and Clinical staff to define clear strategic priorities and measurable outcomes.
· Provide clear and concise report to the Board on progress against strategic objectives.
· Manage and coordinate research projects and feasibility studies including budgeting, resourcing, scheduling, tracking and ensuring quality assurance.
2. Income Generation and Financial Management:
· Conduct a rapid, comprehensive review of existing fundraising activities and identify opportunities for growth and diversification.
· Develop and implement a short and long-term fundraising strategy to maximise income generation.
· Monitor and report on grants and funding.
· Lead and motivate our volunteer community fundraising team providing guidance and support to achieve specified targets.
· Cultivate and strengthen relationships with major donors, trusts, foundations, patronage, and corporate partners.
· Explore and develop new fundraising streams, including regular giving, digital fundraising, innovative partnerships and legacies.
· Working with the team, develop compelling funding proposals and grant applications.
· Improve fundraising reporting and analysis to track performance and inform decision-making.
3. Operational Management:
· Provide effective line management to the team and volunteers to foster a positive and collaborative work environment.
· Effectively delegate tasks to team members including promoting self organisation.
· Work with the Finance Trustee to oversee financial management, ensuring compliance with relevant regulations and best practices for budgeting.
· Manage risk and ensure the charity's compliance with legal and regulatory requirements.
· Represent the charity to external stakeholders, building and maintaining positive relationships.
· Ensure effective communication and engagement with staff, volunteers, and beneficiaries.
· Work with Safeguarding Trustee and external Supervisors on any clinical or safeguarding issues as they arise.
· Conduct annual appraisals to monitor and evaluate staff performance.
4. Board Engagement/Governance:
· Act as the primary point of contact between the Board of Trustees.
· Provide regular updates to the Board on organisational performance including operational and strategic matters.
· Ensure the organisation’s compliance with all relevant regulatory requirements and internal policies to support the Board in its governance role by providing advice and information as needed.
· Facilitate effective communication and collaboration between the Trustee Board, staff and volunteers.
The client requests no contact from agencies or media sales.
About the role
Community Services at The Passage are delivered from our Resource Centre in Victoria, which provides a single, accessible entry point for people experiencing or at risk of homelessness. The Resource Centre acts as a central hub, enabling people to be assessed once and supported to access the most appropriate accommodation, services or onward referrals based on their individual needs.
People are supported by skilled client facing staff who work with them to understand their circumstances and identify the right pathway of support. Alongside assessment and casework, the Resource Centre provides immediate welfare services to help meet urgent needs and stabilise people at times of crisis.
Following assessment, Community Services deliver a range of specialist and preventative interventions, including rapid rehousing for those at imminent risk of homelessness, advice and advocacy, employment and skills support, housing-related casework delivered in partnership with the local authority, and assertive engagement for people less able to access services independently. The overall aim is to prevent homelessness wherever possible and to support people to move quickly into safe, stable accommodation.
Key responsibilities
Strategic Leadership and Service Development
- Lead delivery of The Passage’s 3-year strategy as it relates to Community Services, ensuring services are preventative, trauma-informed, and outcomes-focused.
- Develop, implement and monitor an annual Community Services business plan, reporting to the Quality & Services Committee and Board as required.
- Provide strategic leadership for No Night Out, ensuring it continues to deliver rapid, effective interventions aligned to Westminster’s homelessness strategy and wider system reform.
- The post holder will be responsible for embedding equality, diversity and inclusion across Community Services, ensuring services are accessible, inclusive and responsive to the diverse needs of people we support, and that inclusive practice is reflected in service delivery, staff development and partnership working.
- Identify, develop and lead new service opportunities, including bid development and commissioner engagement for Community Services.
- Lead planning and operational delivery for Severe Weather Emergency Protocol (SWEP) and other system-wide responses.
Safeguarding, Risk and Community Impact
- Act as Safeguarding Lead for Community Services, ensuring robust policies, training, escalation pathways and safe practice across all services.
- Maintain oversight of risk management, incident reporting, and health & safety compliance within Community Services.
- Lead locality management across services, including proactive management of anti-social behaviour (ASB) and community impact in a dense residential environment.
- Hold responsibility for security provision within Community Services, ensuring appropriate deployment, escalation and alignment with The Passage’s values and legal responsibilities.
- Work closely with local residents, businesses, the local authority and other stakeholders to manage concerns, maintain confidence, and protect The Passage’s reputation.
Operational Leadership and People Management
- Provide clear leadership and direction to Community Services managers and teams, fostering a culture of accountability, learning and continuous improvement.
- Recruit, develop and retain high-performing teams, ensuring robust supervision, appraisal and development planning.
- Ensure consistent application of people policies, including performance management, grievance, disciplinary and absence processes.
- Support managers to define clear roles and responsibilities aligned to service objectives and contractual requirements.
- Champion co-production and lived experience involvement in service design and delivery, working closely with the Lived Experience Project Manager.
Primary Services and Resource Centre Operations
- Hold strategic and operational responsibility for Primary Services, including the catering function within the Resource Centre.
- Ensure full compliance with food hygiene, health & safety, and all relevant regulatory and legal requirements.
- Work closely with Fundraising to support corporate volunteering and “Kitchen Takeover” initiatives, ensuring safe, high-quality delivery that enhances supporter engagement while protecting service users and staff.
- Balance operational integrity, safeguarding and service quality with supporter and volunteer experience.
Financial Management and Funding Stewardship
- Set and manage realistic budgets and forecasts across Community Services, working closely with Finance and Fundraising.
- Oversee multiple funding streams, including large trusts, grant-giving bodies and commissioned services, ensuring full compliance with funding conditions and reporting requirements.
- Support managers to understand and deliver against budgetary and income-related targets.
- Contribute to the development of funding proposals and service models that align with organisational strategy and funder priorities.
Monitoring, Evaluation and Impact
- Strengthen monitoring, evaluation and learning across Community Services, supporting teams to evidence impact and improve practice.
- Analyse service data (e.g. In-Form) to identify trends, risks and opportunities for improvement.
- Produce high-quality narrative and impact reporting for funders, commissioners and supporters, demonstrating both quantitative outcomes and qualitative change.
- Work with Fundraising to showcase frontline work through supporter communications, social media and events.
External Relations and Partnerships
- Develop and maintain strong strategic and operational partnerships across Westminster and the wider homelessness sector.
- Work closely with Fundraising colleagues to steward corporate partners, major donors and trusts, including hosting visits and events.
- Represent The Passage in multi-agency forums, contributing to system-wide solutions and best practice.
Organisational Leadership
- Actively contribute as a member of the Senior Management Group, supporting organisational planning, innovation and culture.
- Provide reports to, and attend, Board and Committee meetings as required.
- Deputise for the Director of Housing & Services when appropriate.
- Role-model The Passage’s values and commitment to dignity, respect and excellence.
- Work flexibly in line with organisational needs.
Desired experience
Experience
- Senior leadership experience within homelessness, housing-related support, social care, or a closely aligned sector, with responsibility for multiple frontline services and managers.
- Proven experience leading preventative or rapid-response services, such as homelessness prevention, assessment services, outreach, crisis response or equivalent, including partnership working with local authorities.
- Demonstrable experience of safeguarding leadership, including acting as a designated or senior safeguarding lead and managing complex risk, incident response and escalation.
- Experience of managing services in complex localities, including community impact, ASB, neighbour relations and working alongside security provision or comparable risk-managed environments.
- Experience of managing multiple funding streams, including trusts, grants, and/or commissioned services, with responsibility for compliance, reporting and supporting income generation.
Knowledge and Skills
- Strong strategic and operational leadership skills, with the ability to translate organisational strategy into effective, high-quality service delivery and measurable outcomes.
- Excellent people management capability, including coaching senior managers, handling performance, and fostering a culture of accountability, learning and continuous improvement.
- Sound understanding of safeguarding, health & safety, and regulatory compliance, with the confidence to provide assurance across diverse services, including food provision and volunteer-involved activity.
- Highly developed partnership and influencing skills, able to build credibility with commissioners, funders, residents, corporate partners and senior stakeholders in a high-profile environment.
- Strong financial and analytical skills, including budget management, monitoring performance data, and producing clear, compelling reports that demonstrate impact to funders, boards and supporters.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
The client requests no contact from agencies or media sales.