**To apply for this vacancy, please ensure you download a copy of our application form from the documents section of our online portal when you apply and follow the instructions provided at the top of our job description page.**

JOB PURPOSE

This is an exciting opportunity to be part of a new organisation in start-up mode and help shape our digital channels from the ground up.

In this newly created role, you will be the focal point for the day-to-day editorial management of the charity’s social media channels and website. This will include content creation, scheduling, community engagement, analytics and campaign support.

Your first focus will be the launch of our social media channels, including Facebook, Instagram, LinkedIn and YouTube. You will also manage our new website, working closely with the digital fundraising team.

The role sits with the Communications team which is responsible for raising awareness and public engagement with the charity’s fundraising activity, UNHCR’s humanitarian work and the broader refugee cause.  You will collaborate with teams across the charity, including digital fundraising (who manage paid social advertising, display, search and email marketing), partnerships, special appeals, community fundraising and events. You will also be the key focal point for our coordination with UNHCR’s global and UK Branch Office social media teams.

If you think you have the relevant skills and the passion to use them to support refugees, we would love to hear from you. 

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s new national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection. We want those who work with us to share our values and passion for the cause.

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours.  Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES 

Planning and coordination

• Launch and grow our Facebook, Instagram, Twitter, LinkedIn and YouTube channels
• Deliver and schedule content on a daily basis, with flexibility to respond to news events and emergencies at short notice
• Provide timely responses to supporter queries on social media, coordinating with Supporter Care colleagues on messaging and follow up needs
• Respond quickly to sensitive issues and foster the growth of our online supporter community
• Manage the charity’s website to ensure high quality, timely content that supports all areas of the charity, including individual giving, corporate partnerships, legacies, PR campaigns, advocacy and governance
• Responsible for website maintenance and UX best practice

Content creation and campaign support

• Produce or commission multimedia content, including video stories, infographics, blog posts, web stories and other content to support charity activity
• Apply understanding of UNHCR’s humanitarian work to deliver strong storytelling and relevance content to the audience
• Adapt content from UNHCR head office and field comms to localise for UK audiences
• Develop digital editorial plans to amplify campaigns, milestones and events
• Deliver planning and scheduling in a timely manner, and be quick to respond to news and emergencies
• Support development of an online influencer strategy to enable passionate advocates to get involved and spread the word about UK for UNHCR’s work
• Flag and navigate political sensitivities in line with UNHCR and charity policies

Analytics and best practice

• Deliver analytics on social media and organic website activity, recommending changes in strategy or mix to improve effectiveness
• Maintain a search engine optimisation routine, working closely with the digital fundraising team and UNHCR HQ digital team
• Keep up to date with digital communications and content trends, platforms and tools
• Provide subject matter expertise, proactive assistance and advice as required for planning and delivery of digital and supporter journey projects Work with external experts, such web developers, UX and SEO specialists, to deliver periodic reviews and bespoke solutions when required
• Observe all legal and legislative requirements, comply with policies and procedures, and demonstrate a high level of confidentiality and integrity.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience of managing social media channels to deliver engagement, campaigns and audience growth, preferably in the charity sector
• Experience in Content Management Systems (CMS) and website maintenance
• Experience of delivering digital comms that created an impression, raised awareness and prompted followers to take action
•  Experience of identifying and driving iterative improvements to digital channels through testing and analytics

Essential Skills/Knowledge

• Proficient in using Google Analytics and social media tools to evaluate performance and identify improvements 
• Knowledge of SEO and how to apply it to improve content and engagement
• Proficient in creating content for online use, using software such as Adobe Suite, Canva or similar to edit and produce basic assets
• Strong communication skills, applying tact and diplomacy in community management  
• Proficient in social media planning tools and platforms to schedule and post content  
• Researching images and writing compelling copy for different audience profiles
• The ability to prioritise multiple tasks, working proactively and sometimes under pressure
• Good attention to detail, strong ability to proof-read and pick up inconsistencies
• Understanding of GDPR principles
• Excellent stakeholder and relationship management skills 
• Proficient in Microsoft Word, Excel, PowerPoint,
• Must have an interest in global humanitarian affairs

Desirable skills/experience

• Working in a not-for-profit or advocacy organisation
• Experience with refugee issues or field work
• Experience in a start-up environment and establishing channels from launch

**To apply for this vacancy, please ensure you download a copy of our application form from the documents section of our online portal when you apply and follow the instructions provided at the top of our job description page.**

JOB PURPOSE

This is an exciting opportunity to join a new organisation in start-up mode and help shape our public relations, brand and profile-raising activity.

In this newly created role, the PR Manager will develop PR activity that connects new audiences with UNHCR’s humanitarian work for refugees and inspires them to take action through our charity’s campaigns, fundraising and events.

This will include campaigns that tap into passionate supporters of refugees, as well as finding innovative ways to educate new audiences about the refugee cause and our work, such as through business, sport, lifestyle, fashion, food, arts and culture.

This role supports issues management and during emergency appeals will help pitch for news coverage to raise awareness. The successful candidate will also help develop content, working with field colleagues, UNHCR’s London office and UNHCR head office teams, to develop storytelling for our own platforms and partnerships.

The role sits within the Communications team, which is responsible for raising awareness and public engagement, working closely with the Senior Digital Communications Officer who manages our website and social channels.  You will collaborate teams across the charity, including individual giving, partnerships and philanthropy, community fundraising, supporter care and events.

If you think you have the relevant skills and the passion to use them to support refugees, we would love to hear from you.

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s new national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection. We want those who work with us to share our values and passion for the cause.

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours.  Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES 

Public engagement and awareness raising

• Create and deliver PR plans to publicise fundraising appeals, events and campaigns
• Secure multichannel awareness, including broadcast, social media, influencers, and print and online media
• Support the development and delivery of editorial partnerships with media and content platforms
• Proactively pitch story ideas to engage broad and special interest audiences with our humanitarian work and refugees
• Support the Director of Communications in the coordination of UNHCR Goodwill Ambassador engagement and growing the charity’s influencer networks
• Establish robust KPIs to measure impact, engagement and reach of comms campaigns
• Coordinate speaking opportunities and conference research to support thought leadership and charity profile raising
• Provide press office function for reactive media enquiries
• Manage PR administration including reporting, media list management, media monitoring and budget tracking

Communications and content development

• Produce editorial content, including copy, photography and video assets to support media placements, events and corporate partnerships
• Liaise with comms colleagues in field operations and UNHCR head office to help research and acquire content to support campaigns
• Maintain information on key messages and positioning for organisation-wide use
• Write strategic communications products (including speaking points, media releases, exec briefings and annual report copy).
• Contribute articles and image research for our donor communications channels
• Engage external specialists, e.g. photographers, to help develop content
• Collaborate with fundraising teams to share communications content and coordinate with forward planning / issues
• Assist in implementation of UK for UNHCR’s Emergency Comms Plan during emergency appeals
• Supports on other projects as required

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience developing and implementing PR/communications plans
• Experience delivering campaigns that created a measurable impression, raised awareness and generated action from target audiences
• Experience working with broadcast and online media platforms and delivering coverage
• Broad communications experience needed, but must include consumer facing PR
• Experience of managing external PR agencies and freelancers (e.g. photographers)

Essential Skills/Knowledge

• Strong understanding of UK broadcast and consumer media
• Strong journalistic skills, including an understanding of what makes a good news story proofreading and editing skills, with excellent attention to detail
• Curating images and video content to accompany media pitches and support events
• Ability to present complex issues in an accessible and engaging way to different audiences across different formats
• Ability to work in a fast-paced environment and execute tasks independently, managing deadlines and working well under pressure
• Excellent stakeholder and relationship management skills 
• Advanced proficiency in all Microsoft office products; ability to use databases and CRM
• Must have an interest in global humanitarian affairs
• Must be diplomatic, tactful and comfortable dealing with sensitive issues

Desirable skills/experience

• Working in a not-for-profit or advocacy organisation
• Experience with refugee issues or field work
• Experience of working within a start-up team

Cruelty Free International is the leading organisation working to create a world where nobody wants or believes we need to experiment on animals. Our dedicated team are experts in their fields, combining award-winning campaigning, political lobbying, pioneering undercover investigations, scientific and legal expertise and corporate responsibility to make a positive difference to animals in laboratories.

This is a full-time but temporary maternity cover position for between 9 and 12 months duration 

The role of the Development Manager is to drive, develop and oversee the organisation’s fundraising and income generation development programme, including direct mail (acquisition and retention), telephone and digital fundraising platforms, and high-value fundraising working with corporate partners and major donors. As a temporary placement, you will manage the entire portfolio and follow-through with the 12-month 2020/21 strategy, focusing on individual giving growth and diversification in philanthropy (major donors) and corporate partnerships.

THE SPITALFIELDS CRYPT TRUST

JOB DESCRIPTION

Post Title Individual Giving Manager

Responsible to Head of Fundraising and Communications

Purpose of Post To lead, review and drive forward the strategy to grow income from individual giving. Managing the recruitment and development of individual donors; maximising income through one-off and regular donations, payroll giving, warm mailings, and other donor development activities.   

Salary £19,800 - £21,000 (£33,000 - £35,000 FTE)

Hours 22.5 hours per week (3 days per week)

Location Haggerston
 

Please send a CV and a covering letter as your application.

Introduction:

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery hostel, a Primary Programme and a Training and Development Centre), two supported houses and two social enterprises supporting people into long term recovery from addiction and homelessness. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets. Set up over 50 years ago, the charity was one of the first in the UK to provide shelter to homeless, alcoholic men.

In employment we actively seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates.  We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)).  SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.

Role and Responsibilities:

The Individual Giving Manager is responsible for developing and maintaining relationships between SCT and individual supporters. The post holder will be responsible for identifying and maximising income through targeted communications and stewardship with potential and existing regular donors, high-value donors and patrons. They will also have line management responsibility for the Communications Officer who will be supporting the Individual Giving Manager to increase support from individuals alongside other organisational-wide tasks.

This will role will also include development of the mid level, Major donor and Legacy fundraising programmes.

At SCT the Fundraising and Communications Team works collaboratively to share ideas, knowledge, skills and experience to create a supportive culture. This is something we are proud of and believe enhances our success.

An excellent knowledge fundraising is essential together with the ability to inspire supporters to select SCT as their preferred charity.

INDIVIDUAL GIVING FUNDRAISING

• Develop and implement a strategy for Legacy, Individual, Mid level and Major Donor fundraising with the Head of Fundraising and Communications, adhering to agreed targets and plans
• Review and assess our existing supporters and produce solicitation plans depending on their giving potential.
• Work with the Communications Officer to plan and deliver a regular communications and engagements with individual supporters
• Own and manage the Etapestry database. Providing queries and reports for the team as needed, keeping abreast of improvements or developments with the system and ensuring that all relevant info is captured across the team.
• Maximise the value of current donors, offering different opportunities to engage with SCT.
• Recruit and develop committed givers, maximising income from this area, including encouraging lapsed donors to resume giving and upgrading gifts where appropriate
• Manage ongoing cold supporter recruitment
• Monitor the performance of all donor recruitment activities reporting to management and making recommendations for future investment
• Co-ordinate feedback and updates to committed and high value donors, ensuring that they are kept close to our work and continue to support us
• Work with and support a Fundraising Volunteer to achieve agreed fundraising targets
• Manage and organise relevant project information to support individual giving.
• Provide regular reports to Head of Fundraising and Communications on all fundraising activity, performance and income streams.

OTHER REQUIREMENTS

• To line manage the Communications Officer, ensuring they are meeting their objectives and directly supporting fundraising activities as well as their responsibilities for the wider organisational.
• To work with Head of Fundraising and Communications in developing new ideas for potential improvement or fundraising opportunities.
• Contribute to the targets and plans as agreed with the Head of Fundraising and Communications, whilst contributing to the planning process
• Maintain the security of sensitive personal and other confidential information
• Attend meetings and events as required, which may include some out of hours work
• Maintain a broad and detailed knowledge of the SCT’s services and funding needs
• Identifying own and other’s learning and development needs, liaising with the Head of Fundraising and Communications and attending training seminars, courses and study days as appropriate.
• Undertake such other reasonable duties that may be required from time to time

Person Specification

Essential

Desirable

Skills and Knowledge

• Excellent interpersonal and communication skills
• Ability to influence/persuade a wide range of stakeholders, including through face to face meetings
• Excellent IT skills including MS Word, Excel, Outlook and Powerpoint High level of accuracy and attention to detail
• Ability to prioritise and work to deadlines
• Has proven successbuilding and  increasing income fromindividual giving programme with a range of donors, including regular givers and major donors
• Excellent writing and proof reading skills
• Strong analytical, problem solving skills and methodical research skills with the ability to think creatively and strategically

• Knowledge of the sector
• Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and fundraising codes of practice and regulation

Experience 

• Minimum 3-years experience working in fundraising
• Proven experience and a recent track record of success in raising funds from individuals, including major donors (£10,000+) and direct mailings (physical and/or electronic)
• Experience of developing presentations for clients
• Experience of consistently meeting or exceeding targets
• Experience of databases and audience segmentation and use of data analytics

• Experience of fundraising in the voluntary sector
• Experience of developing relationships in local community
• Experience of creation of budget / forecasting
• Experience of using eTapestry/Raiser’s Edge database
• Experience of working in an organisation supporting individuals with addiction issues

Cultural Indicators

Delivering Results

• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.
• Makes effective, data-driven decisions.

Role Model / Leading by Example

• Is an inspiring role model for others, building trust,living our Vision / Mission and principles and delivering our services accordingly.

Continual Improvements

• Consistently seeks to improve how we do things to achieve and Embraces change and innovation.

Effective Communication

• Communicates clearly effectively, and honestly. Listens to others and adapts communication to suit them.

One Team

• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.

Description

We are looking for an experienced specialist to join our team to protect, nurture and grow relationships with key supporters and stakeholders. This new post is pivotal to our planned growth to enable us to help more children and young people who need our support to tackle significant challenges in their lives.

You will already know how to give our major donors an excellent experience of their support for the charity – and be able to provide them with appropriate ways to give, to get involved and learn how their support is making a difference.

You will also have experience of finding, engaging and involving new prospective supporters and be able to plan events and other ways to showcase the great work this charity does and how donors can help us do more of it.

Responsibilities

• Effective communication with existing and prospective major donors and linked stakeholders
• Development of new relationships to achieve growth - building for the future whilst also meeting the current year's income targets
• Producing clear, concise, compelling proposals and reports
• Information and insight management - ensuring our systems are kept up to date with an accurate picture of opportunities and communications.

Experience

• At least two years successful experience in major donor fundraising
• Experience of stewarding and cultivating relationships with senior stakeholders, internal and external, in a charity context
• Experience of writing high quality, successful donor proposals and presentations
• Demonstrable experience of recruiting new major donors

Skills

• Strong interpersonal and relationship skills and emotional intelligence
• Excellent written and oral communication skills
• Excellent time management: able to prioritise a varied workload, and work independently with minimum supervision to achieve objectives
• Articulate, confident, sensitive and diplomatic
• The ability to understand and convey complex financial information, communicating to donors and prospects
• Strong IT skills, including Microsoft 365 software and good working knowledge of a fundraising CRM
• Highly motivated and objective orientated
• Proactive, positive and collaborative approach
• Ability to deal with confidential matters discretely
• Ability and willingness to travel and occasionally to work at evenings or weekends
• A strong belief in the importance of preventative work with children, coupled with an understanding of the need for philanthropic support to achieve it

Qualifications

• Educated to 'A' Level or equivalent (essential)
• Institute of Fundraising Certificate/ Diploma (desirable)

Job Benefits

• Flexible working, including home working
• Pension scheme

How to apply

To apply, please download the full job description/person specification and application form from our website.

Maternity cover, fixed term up to 12 months
35 hours per week

Known for our life changing work giving young people vital mobility equipment, Whizz-Kidz is a dynamic and forward looking organisation with a solid foundation built over our 30-year history.

We know that Data is the key to doing more and doing it better and we believe that each and every supporter of whatever type deserves the very best experience with us. We are seeking a CRM and Individual’s Fundraising Manager for maternity cover to keep this at the core of what we do.

You need to have an in-depth knowledge of Raisers Edge CRM system, excellent relationship management skills, knowledge of individual giving income channels and impeccable attention to detail. But you also have to bring enthusiasm and drive and ensure our procedures and processes maximise our fundraising.

If you think that’s you – we want to hear from you.

For more information and to apply please visit our website.

No Recruitment Agencies Please.

Closing Date: 12pm, Wednesday 12th August
First Interview Date: Wednesday, 19th August
Second Interview Date: Wednesday, 26th August

Please note; only candidates successful in obtaining an interview will be contacted.

Whizz-Kidz is committed to achieving equal opportunities in employment

Whizz-Kidz is the working name of The Movement for Non-Mobile Children (Whizz-Kidz). Registered charity No. 802872. Company registered in England and Wales No. 2444520. Charity registered in Scotland No. SC042607. 

**PLEASE NOTE: To apply for this vacancy, please ensure you download a copy of our application form from the documents section of our online portal when you apply and follow the instructions provided at the top of our job description page**

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious proactive Senior Corporate Partnerships Officer to join the Private Partnerships & Philanthropy team. You will be joining the charity at an exciting moment, becoming part of a small but high performing team with big ambitions

In this exciting new role, you will manage a number of our established, growing and lapsed relationships with companies to create and grow mutually beneficial partnerships, playing a key part in the success of our annual fundraising programme. You will enjoy developing strong relationships and have excellent communication and problem-solving skills. You will be a confident communicator with a track record of meeting and exceeding financial targets.

This role is predominately an account management post, with some new business development.

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply using our application form provided in the link when you click 'apply.'

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom.

Our aim is to generate public awareness of not only the many challenges refugees face globally, but also their resilience and creativity, raising funds from our passionate supporters to support UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection and we want those who work with us to share our values and passion for the cause.

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours.  Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES

· Support the management of high value strategic corporate partnership with Unilever, liaising across departments and virtual teams to monitor, evaluate and report on progress against partnership KPIs, targets, activities and budgets. Identify opportunities for partnership visibility and communications, and where possible employee engagement.

· Manage a portfolio of partnerships, providing first-class relationship management and maximising value, including financial, advocacy, pro bono and in-kind support.

· Develop a range of corporate engagement products, including employee fundraising ideas and Payroll Giving.

· Research new trends and innovations, such as gaming and other digital engagement tools, and emerging areas of interest for corporate partners.

· Organise and coordinate a calendar of cultivation and stewardship events and identify visibility opportunities for UK for UNHCR.

· Collaborate with UK and international Private Partnerships & Philanthropy colleagues where possible to strengthen engagement with partners and prospects across channels.

· Support new business prospecting, research and cultivation.

· Maintain up-to-date and accurate data on donors on Salesforce and SharePoint

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• At least 2 years’ experience of stewarding and maximising corporate partnership(s)within the charity sector.
• A track record of devising and delivering bespoke and engaging partnership fundraising plans and campaigns to increase income.
• Experience of communicating complex themes and subjects to a variety of audiences, written and verbal.
• Experience of event management and co-ordination to engage corporates and their employees

Essential Skills/Knowledge 

• Ability to act proactively to identify new engagement and fundraising opportunities;
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment;
• Good attention to detail, strong ability to proof-read and pick up inconsistencies;
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis;
• Strong presentation, communication (written and verbal) skills, and interpersonal skills; 
• Excellent stakeholder and relationship management skills;
• Strong Microsoft Word, Excel, PowerPoint, Project skills.

Desirable Skills/Experience

• Building a new business pipeline and successfully securing new income;
• Experience of working in a complex, multi-stakeholder environment;
• Experience of fundraising at an international development, human rights or humanitarian NGO.

We are looking for an Individual Giving Innovation manager to join us on a 12mth FTC to cover maternity leave. Joining our Individual Giving Team, you will be responsible for identifying and scoping new income generating products and activities, developing ideas from concept to delivery.

The main focus of this role is the development of an innovation pipeline of cause-cash propositions that compliment Friends of the Earth’s climate campaign. You will be leading on product development from start to finish, delivering audience-led ideas that are commercially sound and have the potential to reach significant scale.

A proven track record of developing and delivering products that attract new audiences and inspire existing supporters is essential. You will also need experience of identifying and drawing insight from target audiences and leading/facilitating ideation sessions.

Closing date: Sunday 16th August 2020 (23:59)

For more information please visit our website.

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and a vibrant organisational culture.

We are an equal opportunities employer and are especially keen to encourage applications from people currently under-represented in the environment movement.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.

About us

Christian Aid believes that everyone, regardless of faith or race, is entitled to live a full life, free from poverty. We believe in tackling the root causes of poverty, not just the symptoms. And we believe the world can and must be changed so there is equality, dignity and freedom for all. If you're as driven as we are to make this change happen, and want to inspire others to help make it happen, then join us.

About the role

You will significantly contribute to the development and production of appropriate supporter engagement initiatives including appeals, supporter feedback and other communications to develop supporters, maximise income and campaign activism and build commitment to the organisation.

About you

You will have experience of working in Individual Giving, with a focus on retention and supporter development. You will be self-motivated and hardworking with a desire to improve campaigns and performance. You will have a happy and positive outlook on work and be keen to join a motivated and positive team.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

We’re looking for Senior Practitioner/Leader to join our growing team. We want someone to take the lead on complex cases, inspire our team by example and help us design our new health and social care services.

Place of Work: Office and home-based

Contract: Six months’ fixed-term; expected start September 2020. One month’s probationary period, one month’s notice required.

Hours of work: Full-time 40 hours a week

Salary range: £25,000-£27,500

Enhanced DBS required

Who we are

Support When It Matters (SWIM) is a Hackney-based Community Interest Company that empowers people of African, Caribbean, Asian and other Minority Ethnic backgrounds to improve their health, well-being and life chances.  SWIM is commissioned by healthcare trusts and London councils to help people from seldom heard communities to stabilise their health, housing, finances and relationships with others. We give them support, mentoring and signposting to wrap around services so they can play a full part in society as a valued contributor. We also run other targeted outreach programmes on the public health issues disproportionately affect our communities, which currently include COVID-19.

We positively celebrate diversity and welcome applications from people of all backgrounds.

What we want you to do

We’re looking for Senior Practitioner/Leader to join our growing team. You’ll take the lead on complex cases, providing advice and support to clients so they improve their health and wellbeing. The focus will be on psychosocial interventions as well as linking clients to specialist agencies, such as substance misuse, mental health services, welfare rights, advocacy, medical and legal services as appropriate. You’ll be able to work flexibly (including some weekend and evening work when necessary) to meet the needs of our clients.

You’ll be a team leader, providing regular supervision and guidance to SWIM’s other mental health and substance misuse staff.

And you’ll be a service designer, working with our Chief Executive to develop programmes that directly address the health and social care needs of our communities.

Who you are

You’ll have 7-10 years of significant work in a mental health and/or substance misuse setting. You’ll also be up to date on mental health, substance misuse and dual diagnosis policy and best practice guidance. Most importantly, you’ll be looking for a fresh challenge: we’re asking you to co-design and lead our targeted programmes to support the health and well being of people in London’s African, Caribbean, Asian and other Minority Ethnic communities.

Essential Qualifications

NVQ3 Health & Social Care

Relevant professional qualifications in substance misuse/mental health studies.

Motivational interviewing/Cognitive Behavioural Therapy

Desirable Qualifications

Leadership/management

Project management

Detailed role description

As SWIM’s Senior Support Practitioner/Leader, you will:

• Take the lead in providing outreach activities and mental health and substance misuse treatment interventions for people referred to SWIM, under the supervision of the Chief Executive.
• Provide line management support & supervision to SWIM practitioners within the service.
• Take the lead on complex cases and ensure co-ordination and links are made with the safeguarding lead– SWIM’s Chief Executive – for ‘at risk’ groups
• Support the engagement and development of volunteers and apprentices to deliver purposeful activities
• Be actively involved in the management team and help deliver/develop SWIM’s services to achieve the service outcomes and outputs.

Main duties and accountabilities

Your main duties will include:

Staff management:

• Co-ordinate the work of staff, volunteers and apprentices and activities within the service
• Monitor and evaluate the performance of staff. Support staff to achieve individual performance targets and outcomes. 
• Provide staff with regular one-to-one line management and co-facilitate group supervision
• Facilitate team meetings and staff training as required
• Be responsible for the allocation of staff, referrals and ensure caseload management structures are in place.
• Carry out regular audits

Service delivery:

• Organise, design and deliver a range of evidence-based targeted and specialist interventions, based on the clients identified needs
• Provide one-to-one sessions as part of targeted and structured treatment in a range of settings.
• Carry out effective assessment of needs and liaise with appropriate agencies/ organisations to facilitate effective referral, communication and support with other appropriate services.
• Support clients where required through referral and support to access:

• Appropriate health services including: mental health, sexual health and BBV services and to facilitate the offer of personalised Hep B/C tests for certain clients.
• Any other service to meet individual needs and achieve positive outcomes.

• Provide satellite services away from our central office base where required, to offer clients a wider choice of accessing services and to enable those with specialist requirements to have their needs met in appropriate settings.

Monitoring and auditing:

• Maintain effective administrative and reporting processes, keeping case files up to date in line with SWIM case recording guidance
• Carry out regular auditing of case files and ensure learning from them is implemented throughout the team
• Develop, monitor, evaluate and report on care plans, and risk assessments throughout the client’s treatment journey
• Monitor and support staff in delivery of safe effective care and support of service users and others accessing the service to achieve positive outcomes required in accordance with SWIM service standards, requirements, and outcomes
• Manage collate and evaluate, performance information and data, providing written reports when required

Partnership work, promotion and training:

• Manage service user groups and activities and support volunteers’ participation.
• Represent and promote where appropriate, the service and SWIM at local to other agencies and establishment events and meetings, delivering training and presentations on behalf of the service.
• Facilitate and supervise staff, service users and volunteers in the delivery of activities including; one-to one interventions, group work, events, presentations and training.
• Provide consultation, information and where required, training and presentations, to other professionals and service stakeholders
• Liaise effectively with local partner organisations and other relevant agencies to ensure effective referrals, care and risk management
• Promote continued joint working with other partners

Other:

• Maintain and update professional knowledge and competencies ensuring that you  and staff you manage are up-to date on all relevant SWIM policies and procedures and are working in line with local and governmental frameworks such as Public Health England, Safeguarding etc. ensuring these are implemented in the service
• Manage your time and activities safely and effectively, to meet with the priorities and delivery requirements of SWIM; contributing to achieving the standards of care, quality and positive outcomes required
• Ensure that all records and activities are documented and maintained accurately, in a timely manner to meet with SWIM service standards and requirements
• Contribute to management meetings and training events
• Promote equality of opportunities and diversity at all levels
• Comply with SWIM Health and Safety policies and procedures.
• Any other reasonable tasks that support the objectives of this role

Person specification

Senior Support Practitioner/Leader

Personal effectiveness:  essential

• Understanding of the challenges experienced by people with challenges caused by their mental health or drug and/or alcohol use)
• Ability to work in a recovery orientated, person centred, non-judgemental manner
• Ability to provide calm, consistent support to those experiencing a mental health crisis
• Experience of working towards achieving individual and team objectives
• Good time management and able to work to deadlines
• Confident and effective communicator
• A good listener
• Understanding of the importance of professional boundaries working with vulnerable people
• Collaborative team working skills
• Adaptable and able to work in a challenging and changeable environment
• Proven track record in managing incidents of verbal and physical aggression

Technical effectiveness: essential

• In-depth knowledge and understanding of the complex and multiple needs faced by the service user group
• Numeracy, literacy and IT skills
• Committed problem solver

Acquired experience & qualifications: essential

• A demonstrable belief in a values-led approach to working with service users with a Mental Health issue.
• Holds qualification appropriate to the sector e.g. NVQ 3 or willingness to study towards same
• Working knowledge of Safeguarding of Vulnerable Adults framework, the ability to follow procedure and development of a culture of safe practice

Other requirements

• Work flexibly, which may include occasional out of hours and weekend work

The Stephen Lawrence Charitable Trust is dedicated to improving the lives of young people and communities from disadvantaged and under-represented backgrounds.

Through our portfolio of high-impact programmes and partnerships we:

• Work with young people from disadvantaged backgrounds, aged 13 to 30 to inspire and enable them to succeed in the career of their choice.
• Empower individuals and communities to create better places for people to live and work.
• Support people to create a fairer, inclusive society in which everyone can flourish.

We have undergone an exciting journey to move from being London-focused charity to having national reach by developing a fundraising portfolio that includes Individual Giving, Events & Community Fundraising, Corporate Partnerships (some with high profile brands) and Trusts & Foundations.

We are looking for an experienced and highly proactive Senior Corporate Partnerships Manager who can support on the delivery of a range of high value partnerships and manage a portfolio of partnerships. The successful applicant will have the opportunity to support on the delivery of key national partnerships, including Strategic and Charity of the Year opportunities involving employee fundraising, cause-related marketing and high-profile events and campaigns.

If you are the right person for this post, you are likely to have excellent interpersonal skills, ability to project manage and be able to work with senior stakeholders both internally and externally but also be ambitious, commercial, tenacious and ready for a challenge!

Job Purpose:

• To work with the CEO and Head of Operations and wider SLCT team to develop annual fundraising plans and targets
• To lead and manage all corporate fundraising activities (including high profile brands)
• To maintain and develop relationships with key funders and donors through face-to-face contact, telephone and written communication
• To develop engaging and high-quality materials and effective processes to help with thanking and stewarding supporters working with our communications team
• To work with the CEO and Head of Operations and wider SLCT team to help shape the proposition for corporate partners
• Build and nurture fantastic relationships with potential funding partners. You will work collaboratively with a range of funders, thinking creatively and strategically to maximise fundraising opportunities
• Pro-actively responding to opportunities for support, ensuring you have a holistic view about how to best maximise each relationship and activity
• Lead and manage the growth and development of the Trust’s corporate and major donor individual income by maintaining existing and developing new relationships with companies and individuals working closely the Fundraising Manager
• To identify and research new sources of funding within the corporate sector
• Develop, deliver and report on our fundraising strategy and tactical plans to ensure we achieve our fundraising targets. This will span our work with trusts and foundations, other grant-making bodies, philanthropists and corporates.
• Test and hone our materials, approach and systems to improve the fundraising ask and our stewardship strategies
• Work closely with colleagues across the trust to identify new opportunities and ensure partnerships are realistic and deliverable including the Fundraising Manager, Head of Operations and Head of Programmes.
• To research, prepare and submit funding proposals, e.g charity of the year, probono support including agreed outcomes.

Key skills / experience / abilities

• Minimum 3 years experiencecorporate partnership experience & fundraising experience
• Knowledge/experience of digital fundraising campaigns
• Experience of national fundraising strategies
• Proven track record of building relationships with high value supporters and corporates and an understanding of stewardship best practice
• Experience in creating and reviewing budgets, tracking and reporting on income
• Knowledge of the wider fundraising sector
• A self-starter who is happy to work independently and with the wider team,
• Must have the ability to prioritise own workload
• Excellent communication skills
• Strong organisational skills
• The ability to deliver via matrix and experience of team leadership
• Ability to see the bigger picture without losing sight of details
• A positive attitude and willingness to get stuck into tasks at a variety of different levels

Main tasks:

• To report to the Head of Operations and to deliver agreed outcomes with the wider SLCT team  
• To lead and manage high-profile corporate partnerships and fundraising activities of the organisation
• To maintain and develop relationships with key funders and donors through face-to-face contact, telephone and written communication
• To develop engaging and high-quality materials and effective processes to help with thanking and stewarding supporters working with our communications team
• Identifying opportunities to generate income and ensuring it’s messaging is amplified as widely as possible
• To identify and research new sources of funding within the corporate sector
• Develop and manage relationships with existing and new donors in order to maximise fundraising potential and supporter retention.
• To work with the Head of Operations and Head of Programmes to help shape the proposition for partners ensuring our programmes deliver maximum return for the Trust

Line management

• To manage direct reports and matrix manage others to deliver on all fundraising objectives
• Experience of managing a team

Administrative

• To ensure that accurate records of all supporter activity are tracked effectively
• To maintain accurate and up to date records of all funding opportunities, appeals, approaches, donor contacts and coverage.

General

• To attend supervisions, team meetings and other meetings, as and when required.
• To attend internal and external training courses, as agreed with your line manager.
• To represent the organization at internal and external events including networking events, fundraising events and launch activities, as and when required, occasionally on evenings and weekends.
• To adhere to the Institute of Fundraising Code of Practice, Charity Law, Health & Safety Law, GDPR and other relevant legislative requirements.
• To undertake any other duties that may be reasonably required.

Diversity Policy:

The Stephen Lawrence Charitable Trust is keen to encourage applications from individuals from a diverse range of applicants. We are particularly proud of our commitment to diversity and inclusion.

Please complete a 1-page covering letter statement attached to your CV demonstrating your capabilities in relation to each of the essential and personal qualities listed above, addressing each point in the order shown.

Where relevant use your answers to illustrate how your competences have helped you achieve positive results.  This will give you the best possible chance of being short listed.

Please note, we will interview suitable candidates before the closing date. 

The Opportunity

Working alongside the Head of Corporate Partnerships, the post holder will be responsible for driving growth to the organisation through approaching and securing new corporate partners who will champion the rights of people from a refugee background and increase their access to bespoke training and employment opportunities.

At Breaking Barriers, we put corporate partners at the heart of our mission to help refugees find meaningful employment, and we already have a number of successful partnerships with businesses including IKEA, Gucci, Bank of America and Grant Thornton. The key focus of this role will be to find and secure new companies to add to this portfolio.

The role will also be responsible for helping Breaking Barriers launch its next strategic corporate aim, the launch of a Refugee Integration and Business Network (RIBN). This network will be formed of members from the private sector and business world, each committed to supporting the successful integration of people from a refugee background.

Role Summary:

• To demonstrate the value to private sector organisations of supporting refugees and partnering with Breaking Barriers.
• To launch and run the Refugee Integration Business Network, a new venture that will engage with existing and new corporate partners.
• To identify and secure new strategic, long-term corporate partnerships that align with Breaking Barriers’ organisational objectives. These partnerships will be programme-led, as well as income generating, ensuring their long-term sustainability.

The charity

Founded in 2015, Breaking Barriers is a fast-paced, start-up charity with a mission to help refugees in London gain the knowledge, confidence and experience to secure stable and fulfilling employment in their new home.

We offer effective and flexible employment support in direct partnership with businesses that help refugees secure work, progress into better jobs, and successfully integrate into UK society. We have a unique approach, working with corporate partners to help refugees develop careers that match their skills, experience and aspirations.

Since Breaking Barriers’ inception we have grown to support in excess of 500 refugees per year and have ambitious plans to expand this as part of our strategic plan. We concentrate on getting things done in a flexible environment where everyone is encouraged to take ownership and contribute.

We are a team of around 30 staff supported by several hundred volunteers, who are all driven and committed to helping London’s refugee community. We are looking for similarly driven and ambitious individuals keen to join an enterprising organisation where they can benefit from the opportunity to innovate and shape the direction of the charity. Colleagues who thrive are passionate, driven and have the confidence to work autonomously while remaining team players and sharing credit with all involved.

We are looking for someone who lives and breathes our values:

• Mission-led: our clients come before everything else.
• Welcoming: we want all people to feel happy, comfortable and secure with us.
• Collaborative: we are supportive and considerate, curiously exploring other viewpoints to find solutions.
• Enterprising: we are discerningly bold, entrepreneurial and have the courage to give things a go.

The recruitment process

We will be actively interviewing candidates as and when we receive suitable applications, so please do not wait until the deadline to submit an application. Please note that applications without a covering letter will not be considered.

Please note, in light of the Covid-19 outbreak, all Breaking Barriers staff are working remotely and we will be conducting all interviews virtually for the foreseeable future.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Breaking Barriers particularly welcomes applicants with experience of migration and/or a refugee background.

Location: London

Salary: £34,985 per annum pro rata inclusive of Inner London Weighting

Contract: Permanent, Part-time

At Refugee Action, we have a vision of a UK in which refugees and people seeking asylum will be welcome, can get justice, live free of poverty and successfully rebuild their lives. We empower refugees and people seeking asylum to influence both our work, the issues that matter to them and decisions made by government and we are a trusted partner for others who share our vision. It's an exciting time to join the charity as we work towards achieving our 3-year strategy objectives (2019-22).

Never has there been a more important time to stand up for refugees in Britain. Refugee Action has recently invested in the development of crucial high value income streams, and an exciting opportunity has arisen for a passionate and enthusiastic Senior Philanthropy Officer to join our fundraising and brand team. Working with the Philanthropy & Partnerships Manager, and Philanthropy & Partnerships Officer this role will support the development and implementation of an effective programme to grow major gift income from individuals. You will also play a key role in project managing our special events calendar for this audience.

Providing high quality relationship management, research and events delivery, the successful candidate will play an invaluable part in growing this programme at a vital time for Refugee Action.

To succeed in this role you will have:

• Excellent relationship management skills and a track record of recruiting, building, maintaining and managing successful individual relationships.
• Experience of making face to face asks (of £10k+) and of influencing and building credibility with external contacts and colleagues.
• An engaging communicator with experience of conducting meetings with a variety of audiences including wealthy individuals and influencers.
• The power to persuade, motivate and inspire people through excellent written and verbal communications skills.

• Demonstrable successes of complex project management and meticulous event planning and management.
• Passion and motivation to raise vital funds to support refugees and people seeking asylum in the UK.

Those with lived experience as a refugee or an asylum seeker are encouraged to apply.

For more information and to apply, please click on appy now.

Flexible location

Closing date: Monday 17th August 2020 at 11.30pm 
Interviews: Thursday 20th and Friday 21st August 2020

We’re looking for a commercially aware individual with experience of working in a fundraising/income generation focused product development and innovation environment, to join us as a Community Fundraising National Relationships Manager and play a key role in engaging new and existing supporters.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Part of our hugely successful Income Generation division, Shelter’s Community Fundraising team is a new and, currently, small team but with big plans to grow our numbers to have Regional Fundraisers in 12 cities across England and Scotland. Community Fundraising is a key part of Shelter’s long-term fundraising strategy and investment is being made available to fund it. We have recently appointed a new Head of Community Fundraising and are now seeking to expand our team – it’s a great time to join us.

At Shelter we are committed to tackling systematic inequalities and currently we are looking to increase the diversity within our Fundraising team. We would particularly welcome applications from anyone with a BAME background or considers themselves to have a disability.

About the role
This brand new role involves leading and managing a team and working closely with the Head of Community Fundraising to achieve our strategic and operational objectives. You’ll also play a big part in developing, testing and evaluating new mass activity products and carrying out market scanning and trend spotting. Managing the national stewardship and engagement of supporters will be important too, as will managing a budget to ensure optimal ROIs. Developing and testing supporter journeys, creating and developing assets and materials and using coaching, mentoring and other methods to continuously improve the performance of your team – all are aspects of a role that will also see you work with the Head to develop a culture of innovation across Community Fundraising.

About you 
You’ll need to be an accomplished project manager with a proven track record in a related environment where you employed innovation management tools. You also need a good understanding of Google Analytics, Trello, Miro, DSEO, social media marketing, Indesign and databases. Some management experience is required too, as is a customer focused approach, lots of creativity and innovation and a strong desire to deliver results each and every time. You will be able to demonstrate strong skills and experience around supporter stewardship and supporter journeys. Someone who responds quickly and positively to change, you’re happy to challenge the status quo and introduce new ideas, methods and processes where appropriate. What’s more, you have excellent networking and influencing skills, whether dealing with a variety of internal teams or external suppliers, developers and agencies.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. 

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.