Senior legacy operations executive jobs

We’re looking for an organised, proactive, and people-focused Executive Office Manager to join our team. If you love making things run smoothly, enjoy supporting senior leaders, and thrive in a busy environment where no two days are the same - this could be the perfect role for you.

This is an exciting time to join us. The Shakespeare Birthplace Trust is embarking on a bold new journey - reimagining what it means to be a contemporary museum with global reach, all while keeping Shakespeare at the heart of everything we do.

In this role, you’ll be the go-to person for our CEO, Directors, and Board of Trustees. You’ll help everything flow - from meetings and communications to special projects and events.

You’re someone who loves being at the centre of things - calm, organised, and great at juggling priorities. You can anticipate what’s needed before being asked, and you always bring a friendly, professional touch to your work.

You’ll bring:

• Experience supporting senior leaders or a busy executive team.
• Brilliant organisational, administrative, and IT skills.
• Strong communication and relationship-building abilities.
• A methodical approach, excellent attention to detail, and the ability to handle confidential information with care.
• A can-do attitude and the drive to make things happen.

At the Shakespeare Birthplace Trust, you’ll be part of a team that’s passionate about bringing Shakespeare’s story to life for people around the world. You’ll work closely with inspiring leaders, contribute to exciting new projects, and help shape the next chapter of an organisation with a remarkable legacy.

If you’re looking for a role that’s varied, meaningful, and full of opportunity we’d love to hear from you.

The closing date for applications is Sunday 2 November 2025, and interviews will take place on Wednesday 12 and Thursday 13 November 2025 in-person in Stratford-upon-Avon town centre.

If you would like to know more and to apply please go to our jobs website.

We will send you a confirmation email once you have sent your online application, where you will be able to complete your profile.

The Shakespeare Birthplace Trust is committed to promoting equality of opportunity and building a diverse and representative workforce.

Head of Individual Giving

We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.

About the Role

Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.

You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.

About You

We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:

• Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
• Strong skills in supporter stewardship and donor retention
• Experience of managing budgets, teams and external suppliers
• A creative, data-driven approach to growing income
• Excellent communication skills

Are you an experienced project officer with a passion for delivering outstanding donor care and gift stewardship? Do you enjoy developing effective systems and managing projects? Join our dynamic Donor Relations team in Development and Alumni Engagement (DAE) at the University of Oxford and help support world-class research, education, and operations in a globally respected institution.

About Us

Spanning the historic streets of the "city of dreaming spires," the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.

An exciting opportunity has arisen for a permanent Donor Relations Officer (Project Officer) to join the Donor Relations team within the University of Oxford’s Development and Alumni Engagement office (DAE). DAE’s mission is to help secure philanthropic support for the University and build an engaged, informed and active alumni community. Philanthropy plays a critical role in enabling Oxford to maintain and build on its status as a world-class centre of learning.

What We Offer 

Working at the University of Oxford offers several exclusive benefits, such as: 

· 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service. 

· One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave. 

· A commitment to hybrid and flexible working to suit your lifestyle. 

· An excellent contributory pension scheme. 

· Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans. 

· Access to a vibrant community through our social, cultural, and sports clubs. 

About the Role

The Donor Relations Officer is a pivotal position within the Donor Relations team. It works across the entire development function to ensure the strategic planning, organisation, and implementation of integral donor recognition, thanking, and stewardship projects. It also supports some Development and Alumni Engagement events.

The post holder will regularly liaise with donors, prospects, alumni, and senior members of the University community.

The Donor Relations Officer is a responsible and rewarding position in an exciting and fast-paced environment that will suit an experienced project officer. The role provides opportunities to influence the future direction of the University’s donor stewardship programme and to drive the creation of new initiatives that enable donors to deepen their engagement with Oxford.

About You

· You are a self-motivated individual with outstanding attention to detail and excellent administrative, systems and project management skills.

· You have a proven ability to deliver large and complex projects to an excellent standard.

· You have exceptional communication skills.

· You have a high level of IT proficiency, including database management, data manipulation, and the use of Microsoft Office.

· You are a supportive team player who enjoys forming positive working relationships with internal and external stakeholders. 

Application Process
To apply, please upload:

· A covering letter/supporting statement

· Your CV

· The details of two referees

Previous applicants need not apply.

The closing date for applications is 12 noon on 28 October 2025

Interviews will take place 7 November 2025 and will be held face-to-face.

This is a senior leadership position focused on developing and delivering a diocesan Generosity Strategy. You will work closely with clergy, lay leaders, and diocesan staff to foster long-term relationships, increase pledged income, and embed generosity as a core value across the diocese.

This is a unique opportunity to shape the future of generosity in the Diocese of Lincoln. You’ll be part of a supportive team, working in a role that blends strategy, community engagement, and faith-based leadership.

Key Responsibilities

• Develop and implement a diocesan Generosity Strategy
• Promote the Parish Giving Scheme and contactless giving
• Build relationships with parishes, treasurers, and deanery partnerships
• Lead and manage the generosity team, including professional development
• Serve as a key liaison between parishes and the bishop
• Deliver regular reports to diocesan committees and parishes
• Implement and oversee donor management systems and CRM tools
• Collaborate with the National Giving Team and generosity professionals

Chief Executive Officer - The Brain Charity

Location: Liverpool-based - occasional travel across Merseyside and the UK

Salary: circa £65,000 (+ 10% company pension on successful completion of probation)

Contract: permanent, full-time

Are you ready to lead a values-driven charity that supports people affected by neurological conditions and their families across Merseyside and nationally?

The Brain Charity is a Liverpool-based national charity supporting adults, children and their families affected by any of more than 600 neurological and related conditions. Since our roots in Merseyside community neurology (1992) we have grown a centre-based offer, hospital liaison roles and a national information, training and support service - from practical welfare and legal advice, counselling and rehabilitation (Neuro Gym) to peer connection via The Brain Food Café and employer/school training. We put lived experience, co-production and neuro-inclusive practice at the heart of everything we do.

As our next Chief Executive, you will:

• Strategic leadership: Develop and deliver a 5-year strategy and an operational plan with clear priorities that secures the charity’s long-term impact and sustainable growth.
• Values leadership: Model and embed the charity’s person-centred, inclusive and co-productive values across services and culture.
• Growth & income diversification: Lead development of diverse income streams - fundraising, legacies and commercial activity - to strengthen financial resilience.
• Partnerships & advocacy: Strengthen senior relationships with NHS partners, local authorities, commissioners and wider stakeholders; amplify the charity’s voice in neuro-health and community settings.
• Service quality & impact: Embed rigorous outcome measurement, quality assurance and contract compliance so our impact drives commissioning and service development.
• People leadership: Stabilise staff morale, lead and develop a high-performing Senior Leadership Team, and promote wellbeing and inclusive working practices.
• Governance & financial stewardship: Provide timely, high-quality reporting to the Board; oversee budgeting, forecasting and risk management to safeguard financial sustainability.

Who you are:

• An experienced Chief Executive or senior director with a minimum of three years’ experience at CEO or equivalent level.
• Proven track record of winning and managing commissioned contracts and delivering against local authority or health contracts.
• Skilled at building strategic partnerships and commanding credibility with senior stakeholders across health, local government and the voluntary sector.
• Confident at leading turnaround and financial sustainability work - experienced in budgeting, forecasting and making difficult decisions when needed.
• A values-led, collaborative leader with high emotional intelligence, resilience and a commitment to co-production and inclusion.

Why The Brain Charity?

• Lead a respected, person-centred organisation with a unique, wide-ranging offer across advice, emotional support, rehabilitation, social connection and national training.
• A high-impact role where you can stabilise the organisation, professionalise fundraising and scale services strategically.
• Liverpool-based centre with hybrid working and national reach - a chance to influence neuro-health practice and commissioning across the UK.

Please see the attached Recruitment Brief with details on how to apply.

Closing date for applications: 9am, Monday 10th November 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Chief Executive Officer – St Luke’s Community Centre

Location: London EC1V (on-site presence required)

Salary: Between £95,000 - £105,000 per annum

Contract: Permanent, full-time (37.5 hours per week)

Are you ready to guide St Luke’s Community Centre - south Islington’s 500-year-old community hub - into its next era of intergenerational community impact?

About St Luke’s

St Luke’s Community Centre traces its roots back over 500 years, stewarding ancient parish endowments to relieve poverty in our defined area of benefit. In 1982 we opened our purpose-built home on Central Street. In 2019 we transformed from an over-55s’ welfare organisation into a vibrant, intergenerational hub. Our programme of over 100 weekly activities has grown year-on-year, and we’ve become the first organisation in Islington to achieve the trusted standard benchmark. Our already strong reputation was bolstered by our team’s incredible response to the challenges the Covid-19 pandemic, during which we never closed, but pivoted to preparing daily meals, running befriending calls and welfare checks, and welcoming the community back in as soon as it was safe to do so. Today, we are the beating heart of the community.

As our next CEO, you will:

• Shape Strategy & Impact: Lead development and delivery of our three-year rolling strategy, balancing service excellence with financial sustainability.
• Governance & Finance: Oversee robust governance frameworks and financial controls, stewarding our £20 million investment portfolio, trading income and grant programmes.
• Operational Leadership: Inspire and support a diverse team of 44 staff and hundreds of volunteers, embedding a culture of continuous improvement, inclusion and professionalism.
• Income Generation: Unlock new revenue streams - maximising room hire, cookery-school capacity, digital/social enterprises and corporate fundraising partnerships.
• Community & Partnerships: Forge and deepen relationships with local authorities, corporate sponsors, umbrella bodies and community groups.
• Brand & Profile: Be the public face of St Luke’s, elevating communications, safeguarding our reputation and ensuring our values of inclusion, equality, friendship, wellbeing and support shine through.

Who you are

• A seasoned senior leader (CEO or equivalent), ideally within the charity, membership or community-services sectors.
• Demonstrable expertise in strategic planning, P&L management and complex stakeholder governance.
• A persuasive communicator and boardroom presenter with the gravitas to inspire trustees, staff, volunteers and funders.
• Entrepreneurial and innovative, able to identify revenue opportunities and drive their delivery.
• Hands-on and approachable - a visible presence on the shop floor as well as the board table.
• (Desirable) Experience of trading-arm management, social-enterprise models or corporate fundraising.

Why St Luke’s?

• Lead a historic, 500-year-old charity with a modern purpose-built centre at its heart.
• Salary between £95,000 - £105,000 plus generous employee benefits (Benenden health membership, pension, season-ticket loans, cycle-to-work, subsidised lunches).
• Shape a charity whose community-shop, wellbeing hub, cookery school, employment hub, lunch club and gardening projects touch hundreds of lives each week.
• Join a committed Board, supportive Chair and passionate team determined to grow St Luke’s impact in challenging times.

Please see the attached Recruitment Brief with details on how to apply.

Closing date for applications: 9am, Monday 10th November 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

At Headway, our mission is simple: Improve life after brain injury.

Every 90 seconds, someone in the UK is admitted to hospital with a brain injury. Our job is to support survivors and their families from the moment brain injury strikes – and to do that, we need your help and expertise!

We’re seeking a determined, values-driven Director of Fundraising to drive income generation across several different disciplines, helping to ensure we can continue delivering vital support to people affected by brain injury.

This role isn’t just about setting strategy; it’s about being actively involved in in a hands-on capacity as you build relationships and lead fundraising efforts across community, individual giving, corporate partnerships, events, legacies and trusts fundraising.

You will also oversee and support the Head of Retail, ensuring that income from our charity shops contributes effectively to the organisation’s overall financial sustainability and growth.

As a member of the Senior Leadership Team, you will also have the opportunity to shape Headway’s future and contribute to key decisions across the charity, including working with trustees and contributing to board meetings.

Key areas of accountability

• Develop, maintain, and evolve a multi‑year fundraising strategy (3‑5 years) aligned with Headway’s strategy, priorities, and risk appetite.
• Lead the development and delivery of income generation plans across all fundraising channels (retail, individual giving, corporate partnerships, trusts and foundations, events, legacies, and community fundraising), translating organisational objectives into clear annual targets, growth strategies, and actionable fundraising plans.
• Personally lead on key fundraising initiatives, cultivating and stewarding donor relationships while overseeing a diverse portfolio of fundraising activities.
• Use data-driven insights to evaluate performance, inform strategy, and identify opportunities for growth.
• Manage and inspire a fundraising team, fostering a culture of innovation, accountability, and professional development.
• Oversee the Head of Retail and ensure the effective operation and strategic development of Headway’s charity shops.
• Monitor fundraising performance and report on progress to the Chief Executive and Board of Trustees.
• Play an active role within the Senior Leadership Team, contributing insight and expertise on income generation, fundraising performance, risk, scenario planning, and resource allocation, while working closely with colleagues to support decision-making and drive organisational priorities.
• Act as a key ambassador for the organisation, representing its mission and values to external stakeholders, partners, and donors.

About you

We’re looking for an experienced fundraiser who has performed at a director level or equivalent, ideally at a charity with a UK-wide reach.

You will be able to nurture and develop the fundraising team, building a strong culture in line with the organisation’s values, and motivating others to achieve shared goals by using your working knowledge of various fundraising disciplines.

You will be a skilled communicator, able to build relationships with and instil confidence in internal and external stakeholders including donors, supporters, and colleagues.

You will be confident and proficient in using CRM systems and fundraising platforms to manage supporter data, analyse performance and support donor engagement with data-informed decision making.

And you will be able to combine a strategic and analytic mindset with proactive, hands-on fundraising.

Benefits

• You will be automatically enrolled into the People’s Pension. This is based on your contribution of 5% and with Headway UK contributing 3%. For every 1% you increase above this, Headway UK will increase its contributions by 1% up to a total maximum of 6%.
• We offer 25 days’ annual leave, plus bank holidays, rising incrementally after two years to a maximum of 30 days. We also offer a range of special leave entitlements.
• Access for you and your immediate family members to an employment assistance programme offering life support, legal and medical information, and counselling services.
• Death in service benefit of two times your salary.

Closing date for applications: Wednesday 5 November 2025

First interview: Wednesday 12 November via Teams/Zoom

Second interview: Monday 17 November in Nottingham (NG6 8SF)

About Sister System 

Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.

Our approach is co-designed with care-affected young women and girls to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.

Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse. 

Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive. 

Our strategy 

We are one year into our 2024-2027 strategy to set Sister System on a path to scale our reach and impact. We have bold ambitions to scale across London and beyond. We have been building our organisational resilience, the quality of our programmes and robust systems to collect data and measure our impact. We are looking for a new Director of Fundraising who can bring in income from multiple sources to support our sustainable growth. 

Director of Fundraising - role details 

Benefits 

• Annual Salary: £57,000 to £62,000 (3 to 5 days per week, pro rata as relevant) 

• Leave Entitlement: 25 days and 8 bank holidays (+ your birthday off + 1 additional day per year of service up to 5 days) 

• Training and Development (CPD): £1000 per year 

• Company Pension 

• Death in Service Insurance Cover 

• Well-being and Company Events 

• Health benefits package 

Responsibilities and Duties 

• Develop and implement a comprehensive multi-year fundraising strategy that encompasses diverse income streams, working collaboratively with senior leadership to coordinate efforts and maintain an up-to-date fundraising pipeline.

• Steward high-value relationships with trusts, foundations, and corporate partners while leading grant applications and proposals for six-figure funding opportunities.

• Strategically position Sister System for statutory funding by identifying government contract opportunities and ensuring the organisation remains competitive for local authority and national funding programmes.

• Oversee critical systems and processes including financial reporting, grant management cycles, board reporting, and line management duties while serving as an external ambassador for the organisation 

• Line manage a small fundraising team 

Essential Skills, knowledge, and behaviours: 

• Proven track record of developing and delivering successful fundraising strategies at a senior level. 

• Proven track record of meeting or exceeding income targets across multiple income streams. 

• Experience managing multiple income streams, including statutory income, individual, corporate, and grant fundraising 

• Strong leadership and people management skills with experience of developing high-performing teams 

• Excellent relationship-building skills with the ability to engage a wide range of stakeholders 

• Financial acumen, including budgeting, reporting, and performance analysis 

• Exceptional written and verbal communication skills, including bid writing and donor presentations 

• Strategic thinker with a proactive, innovative, and resilient approach 

Applications close 9am 17th November 2025 

Interviews will involve at least two stages; First stage interviews will be on or around 27th November; Second stage interviews will be on 10th/11th December 2025 

NO AGENCIES PLEASE 

Senior Events and Membership Co-ordinator 

Salary: £32,640 (pro-rata) / 17.5 - 35 hours per week (both part-time and full-time options considered)

Job location: Central London and remote working – we are currently operating hybrid working and we ask employees to attend our London office with their core team for one day every two weeks, as well as other occasional key events such as away days, inductions and training that are more effective in person. 

• Do you want to take the next step in your career at The Queen’s Institute of Community Nursing, a highly successful national community nursing charity?

• Are you hardworking, flexible, highly organised and efficient? 

• Are you reliable, with excellent attention to detail? 

• Do you have office administration experience?

The QICN is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community.  Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack .

The Senior Events and Membership Co-ordinator has key responsibility for supporting our Organisational Membership alongside the Events Manager and the Head of Commercial Operations to ensure work is covered by the wider team and to act as a central point of contact for partners and clients.

The Events Team is a key core team led by the Head of Commercial Operations, responsible for ensuring that support is provided to the QICN’s core programmes of work including the organisational membership, CPD events and various programmes.

The role will also include several additional co-ordinator duties as part of the wider team, which is expected to work flexibly to cover the requirements of the organisation.

The post holder will require the ability to work in a fast-paced response environment with a high level of efficiency and the ability to take initiative. Essential is the ability to manage, balance and prioritise several one-off tasks, while ensuring critical routine tasks still take place. While not a key prerequisite for the role, project management would be a skill that would be expected to be developed.

Responsibilities

• Acting as a key point of contact for existing and new membership enquiries 

• Working with the Head of Commercial Operations to track key deliverables within the membership and ensuring the maintenance of accurate records.

• Ensuring the issuing of invoices and supporting the Director of Finance with chasing payments and tracking payments

• Writing and editing newsletters to improve membership engagement

• Ensuring appropriate updating of the CRM and events management software and liaising with the communications team.

• Tracking key statistics on member engagement and attendee numbers

• Overseeing the coordination and administration of several QICN professional networks. 

• Supporting the Network Lead with outreach to potential network members. 

• Preparation of online and in-person meetings (creating Zoom events, booking venues, setting online registration pages, sending out joining instructions, overseeing attendance list, preparation of materials, liaising with attendees and speakers, assistance on the day). 

Person Specification

• Minimum of five years’ experience of working in a coordination, support or administrative environment

• Experience of working with senior stakeholders 

• High level of digital literacy (MS Office, MailChimp, Eventbrite, Zoom)

• Experience of using CRM packages to manage, distribute, and update work

• Experience of organising events/workshops

• Experience of financial administration

• Experience in writing newsletter and promotional materials

• Detail oriented

• Good problem-solving and communication skills 

• Highly organised and methodical approach to managing workload, including competing deadlines 

• Able to work on own initiative and deliver timely, high-quality results

Desirable

• Experience in working in the healthcare sector

• Experience working with organisational members or high value clients

For the full Job Description and Person Specification, please refer to the Job Pack.

We are dedicated to the continual professional development of our employees and offer access to training opportunities.

We offer 25 days’ holiday per year (pr-rata for part time roles) plus up to 10% employer contribution to pension scheme and interest-free season ticket loans.

Closing date:   Monday 3 November, 5pm

Interviews:       Monday 17 November, online via Teams

Please note that only short-listed candidates will be contacted after the closing date.

Charity no: 213128

Use your leadership excellence to shape the development of a Bristol-based charity serving homeless and vulnerable clients.

We are seeking an exceptional leader who brings experience of supporting organisational growth and excellence.

InHope helps people in Bristol overcome the insecurities of homelessness, hunger, addiction, and poor mental health. Working in partnership with individuals, churches, community groups and companies our vision is of communities where everybody can reach their God-given potential free from injustice and insecurity.

As the largest city in the South-West, Bristol has always had a challenge with rough sleeping, particularly amongst women. In recent years the need for our services has risen with acutely increasing rents and food prices. 

This has led us to a thorough redesign of the way inHope functions. Instead of being organised by venue, since April 2025 we have been organised by the services we offer to clients through all of our venues. These cover provisions, shelter, client pathways and housing. The restructure is enabling us to provide better, more joined up services and for our clients, to not only meet  their immediate needs, but to help them reach their God-given potential.

As Chief Executive you will lead our efforts to realise our vision, embedding the new structure, provide leadership to our skilled and proactive staff team of 40 and nearly 400 volunteers, and shape the development of our next five-year plan.  

If you enjoy working in a dynamic and passionate organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs in a faith context, we would love to hear from you. 

For more information please see the job pack attached. Closing date 10th November. 

We're looking for someone who is committed to taking our supporters on journeys which inspire them to help people living in extreme poverty fulfil their God-given potential. Is that you?

Our vision is to see people freed from poverty, living transformed lives, and reaching their God-given potential. To make that vision a reality, we are growing a global community of people who want to tackle extreme poverty, and who will be invited to give, pray, campaign, volunteer and make lifestyle changes, partnering with Tearfund in this vision. 

As Marketing Executive - Supporter Journeys, you will be responsible for the delivery of supporter journey activity, planning and executing individual and church supporter journey activities across various channels, including direct mail, telephone, and digital.

Do you have the following experience?

• Delivering marketing/supporter engagement campaigns across multiple channels including direct mail, email and telephone.
• Knowledge of CRM systems and how to use data to design and monitor performance
• Project managing efficiently and communicating clearly with multiple stakeholders
• Monitoring and evaluating campaigns and adopting a test and learn approach

Do you have the following skills?

• Ability to see through projects from start to finish
• A flexible approach to your work, showing agility to adapt and make changes if required
• Highly collaborative
• Ability to influence and work alongside senior stakeholders
• Strategic thinking, and desire to drive forward new ways of doing things.

If that's you, we'd love to hear from you!

Hybrid working: This role is eligible for hybrid working and you will be required to work from  Teddington's Tearfund office and from your home by agreement with the line manager. This currently means around 2 days per month working from the Teddington office, with the rest worked from home.

This a full time role 35 hours per week, flexible working patterns may be considered. 

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure. 

Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.

You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.

Core Purpose: 
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK,   responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
 
This includes   strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as   operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
 
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
 
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing   segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.

Essential Criteria:

• Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
• Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
• Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
• Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
• Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
• Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
• Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
• Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
• Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
• Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
• Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
• Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.

Skills, knowledge and behaviours required for this role:

• Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
• Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
• Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
• Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
• Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
• Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
• Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
• Strong understanding of digital marketing tools and supporter engagement across online channels.
• Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
• Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
• Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.

Strategy and Planning

• Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
• Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
• Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
• Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
• Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
• Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
• Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
• Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
• Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
• Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
• Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.

Operational Delivery

• Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
• Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
• Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
• Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
• Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
• Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
• Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
• Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.

Financial Management

• Hold responsibility for multi-million pound income and expenditure budgets across the department.
• Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
• Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
• Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
• Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
• Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.

People Leadership and Culture

• Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
• Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
• Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
• Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
• Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
• Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
• Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.

Stakeholder and Supplier Management

• Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
• Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
• Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
• Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
• Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.

Data, Insight and Innovation

• Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
• Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
• Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
• Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
• Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.

Deputy Director, Principal Gifts
University of Manchester
£80,000 - £110,000, dependent on experience
Hybrid working

This is a really unique opportunity to lead a Principal Gifts programme for the University of Manchester.

As Deputy Director, Principal Gifts, you will work at the most senior levels to secure principal gifts that are truly transformational.  Your leadership will help ensure that we deliver our most ambitious fundraising effort in our history, designed to expand our global influence, engage new audiences and galvanise our community of over 600,000 alumni worldwide. 

You will join an incredible Development and Alumni Relations team here, led by Kate Cambden, and work alongside our new Vice Chancellor, Professor Duncan Ivison, a seasoned fundraiser with vision, ambition and international standing. With philanthropy embedded at the heart of the University’s forthcoming ten-year strategy, this is a pivotal moment to help drive Manchester’s future impact.

Reporting to the Director of Development & Alumni Relations, you will be a vital member of the Senior Leadership Team, providing strategic guidance to University leaders, academics, and fundraising colleagues, while securing the gifts that will make the greatest difference.

This is a chance to shape the future of philanthropy at Manchester - for our students, our researchers, and our global community - while leaving a lasting legacy.

Everything is coming together to make this a real inflection point for Development and Alumni Relations at Manchester.  We have an incredible team, an outstanding Vice Chancellor and a significant growth trajectory in our fundraising. We have an enormous – almost unprecedented - opportunity to help the University of Manchester have an even greater impact in the world. 

The team here are passionate, fun, creative, and ambitious individuals who are dedicated to our work as well as to supporting each other.  This role embodies our values - integrity, collaboration, boldness and ambition - and will be central to delivering the lasting impact our campaign seeks 

Closing date: Midnight on Wednesday 5 November

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

The University of Manchester is partnering with Constellate Global Talent on this search. No agencies please.

At TLG, we are passionate about building an exceptional staff team committed to transforming the lives of children who are struggling. Our vision is bold, and we are looking for outstanding people to join us on this journey. This role presents an exciting opportunity for a motivated and purpose-driven leader to become our Head of Grants & Philanthropy.

This is a pivotal role where you will lead the growth of TLG’s philanthropic income, driving progress to reach ambitious six-figure targets year after year. You will shape and deliver a dynamic strategy to build a diverse and sustainable portfolio of income streams, including trusts and foundations, major donors, corporate partnerships, and legacy giving. A core focus will be creating and implementing an effective grants strategy to grow and maximise voluntary income from trusts and foundations. The funding you secure will be essential to sustaining TLG’s operations and enabling future growth.

As Head of Grants & Philanthropy, you will work closely with TLG’s Directors, colleagues across the organisation, and external partners to raise funds for innovative projects in the UK and support the expansion of our work internationally. You will also lead a small, talented team, inspiring and equipping them to develop each area of philanthropic income. Strong administrative skills and a commitment to harnessing AI for efficiency will be key, allowing you to focus on building relationships and sourcing new opportunities.

From crafting compelling applications to driving strategic development, this role places you at the heart of our mission to bring fullness of life to every child, no matter what struggles they face. If you are an experienced, innovative leader with a passion for making a difference, we would love to hear from you.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: 37.5 per hours week (full-time). Open to part-time for the right candidate.

Closing Date: Thursday 20th November

Initial Interviews: Thursday 27th November – Online

Final Interviews: Tuesday 9th December – at our National Support Centre in West Yorkshire