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Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Individual Giving is a key pillar of Acorns’ fundraising strategy, delivering sustainable income through supporter retention, stewardship and meaningful donor engagement. Following a recent team restructure and significant investment in the function, Acorns is now looking for an Individual Giving Manager to help shape and grow its retention programme.
Reporting to the Senior Individual Giving Manager, you will manage the delivery of warm fundraising campaigns across a range of channels, including appeals, newsletters, telemarketing, email and regular giving. Contributing to a team income target of c.£1.5m, you will focus on retaining and developing supporters, using data and insight to maximise performance and supporter lifetime value.
This is an exciting opportunity for a driven fundraiser who enjoys testing new ideas, using data to inform decisions and taking ownership of campaign delivery. With strong support from senior leadership and the freedom to put your own stamp on the role, you will play a key role in the future growth of Individual Giving at Acorns.
Hybrid, 2 days per week at preferred location (Birmingham, Worcester or Walsall).
As Individual Giving Manager, you will:
- Deliver multi-channel retention campaigns including appeals, newsletters, telemarketing, email and regular giving activity
- Support a team income target of c.£1.5m by maximising supporter retention and increasing lifetime value
- Develop and grow the mid-value programme for donors giving between £200 and £5,000 annually
- Create tailored supporter journeys, stewardship plans and small-scale events that bring supporters closer to Acorns’ work
- Develop engaging fundraising concepts and write compelling copy across print and digital channels
- Work closely with colleagues across Data, Marcomms and Fundraising to deliver excellent supporter experiences
- Identify opportunities to test new approaches, challenge existing activity and drive continuous improvement
Essential skills and experience:
- Campaign delivery experience within individual giving, direct marketing or supporter engagement
- Experience using data and insight to improve campaign performance and supporter retention
- Copywriting skills and the confidence to develop fundraising concepts
- Experience managing budgets, forecasts and campaign reporting
- A curious, analytical and test-and-learn mindset
- A proactive, solutions-focused approach and the confidence to work independently
- Experience working across a range of fundraising or marketing channels
Desirable, but not essential:
- Experience working across more than one organisation
- Experience delivering supporter retention programmes
- Confidence working independently and taking ownership of campaign delivery
This role could suit an experienced Individual Giving Officer looking to take the next step in their career. As the team grows line management opportunities may become available.
Benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme
- 5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Job Title: Development Officer
Reports to: Senior Development Manager
Location: Contracted to Breaking Barrier’ office in London, Birmingham or Manchester, with some expectation of travel
Terms: 5 days per week (37.5 hours) but open to part-time (minimum 30 hours) and flexible working arrangements
Contract: Permanent
Salary: £28,000 - £33,500 (Depending on the location and experience)
Purpose of the Role
The fundraising team at Breaking Barriers generates income from a range of sources: trusts and foundations, statutory and lottery, corporate and major donors. We sit within the wider Income and Engagement Directorate, alongside communications and public fundraising, and work closely together to drive income and engagement from funders, partners and supporters who share our vision that every refugee can access meaningful employment and build a new life.
The Development Officer manages our portfolio of small trusts and foundations (grants up to £10,000), securing income and developing relationships from existing donors and new prospects. The role involves writing compelling funding proposals, delivering effective stewardship, and meeting all reporting requirements to a high standard.
Alongside portfolio management, the post-holder co-ordinates our fundraising events programme, ensuring both online and in-person events deepen engagement with our cause. The role also provides active support across fundraising appeals and the statutory, lottery and major donor income streams, including prospect research. The post-holder will also contribute to the operational efficiency of the fundraising team through effective administration.
This is a varied, fast-paced role that will suit someone with strong writing skills, attention to detail and a genuine commitment to our mission. It offers real scope to develop knowledge and skills across a wide range of fundraising disciplines within a supportive and ambitious team.
Key Responsibilities
1. Income generation (60%)
· Manage and develop a portfolio of trusts and foundations awarding grants of up to £10,000, delivering tailored stewardship and relationship management across both warm relationships and cold prospects.
· Plan, write and submit compelling funding applications based on a clear understanding of Breaking Barriers' programmes, funding needs and funder requirements.
· Manage all reporting requirements within your portfolio, ensuring reports are completed accurately and to deadline.
· Undertake research to identify new prospects, gathering relevant background information including funding interests, grant levels and connection points with Breaking Barriers.
· Ensure all income and pipeline activity is accurately recorded and kept up to date in Salesforce.
· Act as the philanthropy lead for the Big Give Challenge Appeal.
2. Fundraising Events and Stewardship (20%)
· Co-ordinate Breaking Barriers' fundraising events programme, working across the fundraising team and wider Income and Engagement Directorate to shape a calendar that inspires and engages funders, supporters and senior volunteers.
· Manage event logistics including venue sourcing, guest list coordination, on-the-day support and follow-up.
· Lead on the development of stewardship materials for philanthropy audiences, including impact updates, newsletters and event collateral.
3. Prospect Research and Fundraising Administration (15%)
· Carry out prospect research to support the major gifts, statutory and lottery fundraising pipelines, producing clear, well-structured briefings for senior colleagues.
· Build and maintain funder profiles, recording prospect activity, research findings and pipeline information accurately in Salesforce.
· Support colleagues in the finance team with gift administration and thanking processes.
· Contribute to the directorate's approach to data quality and CRM best practice.
4. Other Responsibilities (5%)
· Participate in cross-team projects to build a thorough understanding of Breaking Barriers' work and wider activities.
· Undertake any other duties that may reasonably be required within the scope of this role.
· Demonstrate Breaking Barriers' values of being welcoming, collaborative, mission-led and entrepreneurial.
Person Specification
Essential
· Demonstrable knowledge of and/or interest in the refugee or employment sectors.
· Experience of writing compelling funding proposals or other relevant persuasive content for different audiences.
· Understanding of the principles of trusts and foundations fundraising, whether through direct experience or study.
· Strong research and analytical skills, with the ability to synthesise information and present it clearly.
· Excellent organisational and planning skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
· Strong attention to detail.
· Proactive and self-motivated, with the ability to take initiative and problem-solve.
· Able to build effective working relationships with colleagues at all levels.
· Confident using Microsoft Office and comfortable learning new systems.
Desirable
· Experience of trusts and foundations fundraising in the charity sector.
· Familiarity with major donor, statutory or lottery fundraising.
· Experience using Salesforce or another fundraising CRM.
· Knowledge of GDPR and data protection principles as they apply to fundraising.
Other considerations:
· Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action.
· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
· Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background.
As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all applicants with a disability who meet the minimum criteria for the role.
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
Lichfield Cathedral is about to embark on an exciting period of fundraising and development.
Are you a team player
- With senior fundraising experience?
- With experience of managing a team?
- Who enjoys engaging with stakeholders?
- Who has worked on large grant applications?
Do you have
- An excellent eye for detail?
- A desire to support a good cause?
- Excellent communication skills?
If you have the skills and qualities required and would like to work within our dedicated team at Lichfield Cathedral, then we would love to hear from you.
Lichfield Cathedral is the only medieval three-spired Cathedral in the UK, and is a treasured landmark in the heart of England.

The client requests no contact from agencies or media sales.