Senior marketing officer jobs in westminster, greater london
We are looking for a communications officer who can help us deliver this mission by working with a full range of external channels.
You will have a passion for telling powerful, important stories and enjoy pitching to some of the UK’s highest profile journalists, finding news hooks and human interest in the IOP’s cutting-edge research. You will be a quick, accurate and confident writer and have experience in responding to the news agenda and advising colleagues. You’ll be as comfortable creating video and social media content as you are in traditional media and familiar with the challenge of generating and commissioning digital communications.
An understanding and passion for science is also an advantage but far more important is a willingness to learn and engage alongside the ability to communicate, both to scientific and non-scientific audiences, how physics is transforming our world. In the last 12 months alone the IOP communications team has led the UK in helping celebrate the UNESCO International Year of Quantum, produced agenda-shaping policy work on the need to ensure every young person has a specialist physics teacher and raised the alarm about the financial challenges facing university physics departments. We are a busy, ambitious team and can offer a stimulating environment for personal and professional growth to the right person.
Together with our members and leaders from the world of physics and beyond, we have identified three priorities of Skills, Science and Society which must shape our work over the next five years if we are to achieve our mission.
We are looking to appoint this Communications Officer on a permanent basis.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose where to take your bank holidays throughout the year)
- Generous annual leave (25 days starting as a standard)
- Flexible working
The Role
What will I be doing?
- Working with the media as a point of reactive and proactive content – supporting and advising colleagues on their projects and providing a full communications service for IOP policy work.
- Working to support our digital and social strategy, filming content for social media and supporting our online engagement
- Supporting out of hours and monitoring work as required. Playing a full role in the horizon scanning and planning work of the communications and marketing team.
Projects you work on may include:
- IOP policy work and influencing programme
- IOP campaigns and advocacy
- Department support – you will have your own ‘patch’ within the IOP where you will be expected to build relationships and develop your own proactive body of work.
Who will I work with?
- Comms and marketing team
- Wider advocacy team at the IOP
- Senior colleagues and IOP members
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
- Experience dealing with the media and a confident writer
- Experience using social media and developing content
- An understanding and sensitivity for the policy and political environment.
Nice to have
- A background in a similar organisation to the IOP
- An understanding and grounding in scientific principles/terms/language
- Experience working on public advocacy campaigns.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
To apply for this role please click the link below, best of luck with your applications!
The IOP is committed to promoting a culture that is inclusive and welcoming to all individuals whilst celebrating diversity.
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Are you a creative communicator who's passionate about making a difference?
Age International is looking for a Multimedia Content Producer to help us share powerful stories that support older people facing challenging situations in low and middle-income countries - and to help amplify their voices on a global stage.
In this exciting fixed-term contract opportunity, you will use your creativity to produce engaging, high-quality content across our print and digital channels. You'll play a key role in raising the bar on our communications, ensuring our messages inspire, inform and connect with our audiences
You'll be highly organised and detail-focused, managing and cataloguing our growing library of photography and stories so that our content is always accessible and used effectively. You'll also work closely with our global partners to commission new content that highlights the real impact of our work.
If you're a motivated, imaginative communicator with a keen eye for detail and a passion for meaningful storytelling, we'd love to hear from you. Join us and help tell the stories that bring our mission to life and champion older people around the world.
Fixed-Term Contract until March 2026.
Please note that due to the Hybrid nature of this role, the successful applicant will be required to commute to the central London co-working hub twice weekly. Your travel costs to the London office are not covered by the charity.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Demonstrable graphic design experience across a range of digital and print channels. (A, I, T)
* Proven ability to create and commission content, primarily photography and film. (A, I)
* Strong copywriting and proofreading skills with exceptional attention to detail. (A, I, T)
* Strong analytical skills and familiarity with tools to monitor content performance and generate actionable insights. (I)
* Ability to simplify complex information into engaging content. (I)
Skills and knowledge
* Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop, Premiere), and Canva. (A, I, T)
* Good understanding of digital asset management systems. (A, I)
* Excellent collaboration and communication skills to work across teams and with external partners, including being able to create effective briefs and manage supplier contracts. (I)
Personal attributes
* Clear creative flair and intuitive storytelling abilities. (I)
* A commitment to championing the voices of older people. (A, I)
* Self-motivated, organised and able to work independently while managing multiple priorities. (I)
Other Requirements
* Commitment to Age International's values and mission. (I)
* Flexibility to support fast-paced emergency communications during DEC appeals, with potentially out of hours working. (I)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays (pro rata)
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Are you a Product Development Manager looking to make a significant and critical impact?
The Royal College of Radiologists are looking for a Learning Programmes Development Manager to lead the design, development, Go To Market planning and launch of new short courses. In this role you’ll drive horizon scanning and ideation, lead cross-functional teams, and shape our portfolio to meet both educational and commercial goals.
RCR Learning supports the professional development of clinical radiologists and oncologists throughout their careers. We design and deliver innovative learning programmes that respond to the real challenges of clinical practice. Our portfolio includes in-person, live online and blended courses alongside lecture series and conferences and we’re ambitious to grow.
In this is strategic, hands-on role you’ll shape our portfolio, drive innovation, and deliver high-impact education that improves patient care.
What you’ll do:
- Own and manage the new product development (NPD) process for live and blended learning programmes.
- Lead the end-to-end design, development and pilot delivery of CPD courses and other learning programmes.
- Lead go to market (GTM) planning and execution for new and re-launched learning programmes to achieve RCR Learning’s commercial targets.
- Plan, undertake and synthesise market research and user testing activities to ensure new products are innovative, meet market demand and are financially viable.
- Lead reviews and redevelopment of existing short courses, ensuring products evolve to meet learners’ needs and market changes.
What you’ll need:
- Proven success in developing programmes which blend educational rigour with industry/market relevance.
- Strong experience in learning design, product development and GTM planning.
- Commercial acumen and a user-focused mindset.
- Excellent communication and stakeholder management skills.
- Ability to lead and inspire cross-functional teams.
You’ll be part of a passionate, collaborative team committed to improving patient care through education. We offer a supportive environment, opportunities for professional growth, and the chance to make a real impact in the medical education space.
If you bring experience in product development, learning design for mid-career professionals and a commercial outlook, we’d love to hear from you.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Job purpose
The Communications & Digital Officer delivers creative, high-quality communications that promote the College’s work, products and services, supporting membership recruitment, retention and engagement. The postholder creates, edits and publishes compelling content across digital and print channels, ensuring it reflects the College’s brand, values and priorities. They manage day-to-day digital communications, including website and social media updates, and support the delivery of campaigns, publications and events. Using data and digital insight, they help improve reach, visibility and engagement. This is a hands-on, delivery-focused role for a proactive communicator who enjoys turning strategy into impactful, accessible and engaging content and who is keen to develop new skills.
Key responsibilities
Implements communications and marketing activity under the guidance of the Communications Manager.
Content creation and delivery
- Draft, edit and publish engaging, accessible content for the College’s website, newsletters, social media and other marketing platforms.
- Support the production of College News, EyeMail and other publications, ensuring editorial quality and brand consistency.
- Develop multimedia materials (graphics, video, infographics etc.) in collaboration with the Senior Graphic Designer.
- Maintain and update the organisation-wide, multi-channel content plan.
- Manage day-to-day content scheduling and publishing for social media, monitoring engagement and responding appropriately – within the framework set by the Communications Manager.
Digital communications
- Maintain and update website content, ensuring accuracy, clarity, accessibility and brand alignment, and contributing to content audits and redevelopment projects.
- Support delivery of digital campaigns that promote College events, membership benefits, resources, and other products or services.
- Work with colleagues to ensure content adheres to brand and editorial guidelines.
Use approved artificial intelligence (AI) tools to assist with content creation, scheduling and analytics.
Media, campaigns and internal communications
- Support media relations by drafting press releases and statements, maintaining media lists, and logging enquiries.
- Contribute to coordinating responses to journalists and organising interviews and briefings.
- Support implementation of project-specific communications plans to ensure key messages reach target audiences.
- Produce internal communications such as Eyes Down and intranet updates, sourcing content from colleagues.
- Assist with digital asset management, photography, video production and related creative tasks.
Monitoring and reporting
- Track and analyse digital engagement, including website traffic, social media metrics and newsletter performance.
- Produce monthly communications and marketing activity reports highlighting trends and insights.
- Maintain accurate records of media coverage and engagement data to support continuous improvement.
Collaboration and support
- Work collaboratively with colleagues across departments to support consistent, effective communication of College priorities.
- Provide administrative and logistical support for communications projects, publications and campaigns.
- Contribute to a positive, inclusive and innovative team culture, upholding the College’s values.
Person specification
Knowledge, qualifications and experience
- Educated to degree level or equivalent experience in communications, marketing, journalism or a related discipline.
- Experience creating and managing digital content across multiple channels, ideally in a membership, professional or healthcare environment.
- Experience in writing, editing and adapting content for different audiences and formats.
- Working knowledge of website content management systems, analytics tools, search/answer engine optimisation, social media platforms, and e-newsletter software.
- Awareness of AI-enabled tools for content development, scheduling and reporting.
Skills and abilities
- Excellent writing, editing and proofreading skills with a strong eye for detail.
- Ability to plan, prioritise and manage multiple tasks effectively.
- Confidence in collaborating with colleagues at all levels, including senior staff and external stakeholders.
- Proficiency in social media and digital publishing tools.
- Understanding of brand, visual identity and accessibility principles.
- Ability to interpret analytics and use insights to improve engagement and performance.
Personal attributes
- Adaptable, organised and proactive, with a positive approach to teamwork and problem-solving.
- Builds strong working relationships and communicates clearly and respectfully across all levels of the organisation.
- Creative and curious, with a willingness to learn and contribute new ideas.
- Reliable under pressure, maintaining accuracy, composure and focus during busy periods.
- Committed to equity, diversity and inclusion and able to reflect these values in all areas of work.
The client requests no contact from agencies or media sales.
Head of External Engagement
Clergy Support Trust is an organisation which “punches above its weight”, in terms both of the help provided to hardworking clergy households, and the influence we seek to have on Church culture. We are looking for an experienced communications professional, able to lead a broad function encompassing all aspects of our external engagement: media engagement, strategic communications, events and fundraising, so we are looking for someone with strong experience across these areas.
As member of the Senior Leadership Team, the Head of External Engagement will be joining the leading Anglican wellbeing charity, supporting thousands of households each year, as we embark on a new strategic period (2026-30) and at a pivotal point in our mission.
Key responsibilities include:
• To lead, manage and report on the work of the External Engagement team.
• To design and deliver communications relating to the charity’s 2026-28 Strategy, ensuring appropriate, informative content for colleagues, applicants, supporters, partners and stakeholders.
• To oversee delivery of our first ever Fundraising Strategy.
• To be the charity’s principal Press Officer, and to support the Chief Executive
• as the charity’s principal spokesperson.
• To oversee the charity’s growing programme of events.
If you have significant experience in a comparable role, with exceptional writing skills and an excellent understanding of strategic communications together with previous team and budget management experience, we would love to hear from you!
Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead income generation and marketing that grows our social businesses and deepens our impact on women’s health and wellbeing.
By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029.
Job title Head of Income Generation and Marketing
Salary £60,000
Reports to CEO
Time commitment Full-time (35 hours per week) with some evening and weekend work
Start date 5th January 2025
Contract type - 12 months
Applicants must have the right to work in the UK.
We would consider a freelance contract
Location - London Bridge – option to work 1 day a week from home
About the organisation
Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.
Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice
Strategic objective goals:
Together as women:
We create kind, nurturing spaces where we connect and improve our health and wellbeing
We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes
We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience
The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience.
Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality.
We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship.
About the role
The Head of Income Generation and Marketing will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead the development and implementation of a comprehensive income generation strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service.
Working closely with the leadership team, the postholder will identify new income opportunities, enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing. They will also support marketing and outreach for our wider women’s health and wellbeing programmes, helping to grow participation and community engagement.
This role is both strategic and hands-on—ideal for a results-driven professional who combines commercial acumen with a deep commitment to social purpose. By driving growth in our social businesses and expanding our audience reach, the Head of Income Generation and Marketing will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact
Our social businesses:
The Gym – Movement, Confidence, and Connection
Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it.
The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission
The Café – Nourishing Food, Nurturing Community
Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities.
While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge
Room Hire – Spaces that Enable Collaboration and Impact
Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations.
We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive.
Key responsibilities:
1. Income Generation Strategy
-
Develop and implement a comprehensive income generation strategy for our social businesses (women’s-only gym and studio, café, and meeting room hire).
-
Identify and pursue new revenue opportunities while aligning with the organisation’s mission and values.
-
Monitor financial performance and make recommendations to meet growth and sustainability targets.
-
Monitor return on investment of additional marketing spend
-
Budget setting and management of cafe, gym and marketing budgets
-
Support the development of medium-term (3-5 year) income generation roadmap to support sustainability, recommending organisational changes and scalable models beyond the 12 months.
2. Marketing and Communications
-
Lead marketing initiatives to increase awareness, engagement, and participation in our social businesses and programmes.
-
Develop campaigns and promotional materials that reflect the organisation’s mission, values, and social impact.
-
Lead brand and audience segmentation strategy for each business and tailor marketing/communications accordingly
-
Oversee digital marketing, social media, and community engagement strategies.
3. Outreach and Programme Support
-
Support outreach and engagement for women’s health and wellbeing programmes to increase participation and impact.
-
Collaborate with programme teams to ensure marketing and communication efforts align with organisational goals.
-
Contribute to measurement and communication of our social impact
4. Business Development and Partnerships
-
Together with the CEO, build and maintain relationships with local businesses, community organisations, and stakeholders to drive collaboration and income growth.
-
Explore new partnership opportunities that enhance both revenue and social impact.
5. Line and Task Management
-
Line manage the Café Manager, Health and Wellbeing Manager, Social Media Lead, and Marketing Manager, providing leadership, guidance, and performance management.
-
Task manage the Head of Operations, who oversees room hire services, ensuring alignment with income generation and marketing priorities.
6. Performance Monitoring and Reporting
-
Set measurable targets for income generation and marketing activity and track progress regularly.
-
Implement a CRM and/or data-dashboard system to track customer/member acquisition, retention, income per stream, marketing campaign performance, and present monthly/quarterly reports to CEO and Board.
-
Report to the leadership team on performance, insights, and opportunities for improvement.
7. Values-Driven Leadership
-
Embed the organisation’s mission and values into all business and marketing activities.
-
Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning.
Person Specification
Qualifications
-
Relevant degree or professional qualification in business, marketing, social enterprise, or a related field.
-
Professional development in leadership, marketing, or business management is desirable.
Experience
-
Proven experience of running or scaling a trading/social enterprise business (profit and loss accountability, membership acquisition/retention, pricing strategy, customer marketing). Ideally, specifically in at least one of the key areas of the business.
-
Demonstrated track record of successfully managing multiple business streams or revenue-generating projects.
-
Experience of developing and implementing a marketing strategy and implementation plan for an organisation/social enterprise or social business
-
Strong experience in digital marketing channels (paid social, search engine marketing, email automation, CRM segmentation, Google Analytics) and comfortable analysing digital campaign performance.
-
Experience of embedding equity, diversity and inclusion (EDI) in marketing and service planning
-
Demonstrable ability to build, develop and lead a multi-disciplinary team (across café, gym, marketing/social media) and foster a culture of innovation and continuous improvement.
-
Experience in developing partnerships and networks with other businesses and organisation that generate revenue and social impact.
Skills and Competencies
-
Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans.
-
Excellent leadership, team management, and people development skills.
-
Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation.
-
Commercial acumen with strong analytical skills to monitor performance and make data-driven decisions.
-
Ability to balance financial objectives with social mission, embedding values in all activities.
-
Proficiency in digital marketing, CRM systems, and business reporting tools.
Personal Attributes
-
Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact.
-
Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities.
-
Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making.
-
Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment
The client requests no contact from agencies or media sales.
Please note, internally this role is titled "PR Specialist"
This is an exciting time to be at Battersea as we seek to scale up and deliver new services and partnerships that will help us in our mission to help more dogs and cats, creating lasting change for animals and those who care for them, wherever they are.
The PR team plays a key part in telling Battersea’s story, shifting public attitudes, and generating support. Our work is crucial in helping Battersea build visibility, awareness and relevance to new and existing audiences and grow support for our work and strategic aims.
We are looking for a proactive, motivated and collaborative PR Specialist (Senior Officer) to help us drive visibility, affinity, and relevance amongst new and existing audiences through a range of PR activity. A key focus of this role will be leading on the delivery of engaging and impactful PR activity with third parties including corporate partners and other organisations in our sector. The postholder will be responsible for identifying PR opportunities that help us emotionally connect, resonate and inspire audiences. This will include building meaningful partnerships and devising and delivering successful PR stories, events and campaigns across a diverse range of media to increase awareness and support in line with our Global Programmes, Our Voice (campaigning) and Income Generation strategies.
The PR Specialist will work closely with their PR team colleagues to deliver a public relations strategy in line with Battersea’s strategic objectives in the UK and internationally. They will also regularly work with colleagues across the Marketing & Communications directorate, including providing support for integrated campaigns, such as our brand platform ‘We’re all in for them’.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 30th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First round interview and written task (virtual): 10th December 2025
Second round interview (in person): 17th December 2025
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
About us
Genetic Alliance UK is the national charity working to improve the lives of the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. We are an alliance of over 220 charities and support groups, uniting patient voices to campaign for timely diagnosis, better care, and improved access to treatments.
We host Rare Disease UK (the national campaign for implementation of the UK Rare Diseases Framework) and SWAN UK (the only dedicated support network for families of children with undiagnosed genetic conditions) and we run the annual Rare Disease Day campaign.
About the role
This is a creative and purpose-driven role at the heart of our charity’s communications. As Senior Communications Officer, you’ll help us tell powerful stories, share our impact, and build connections with our members, supporters and partners.
You’ll lead on producing engaging digital content, managing our social media and newsletters, and keeping our website fresh and accessible. You’ll also support light-touch fundraising campaigns, helping us grow our income and supporter base.
This is an ideal role for someone who enjoys combining creativity with strategy, you’ll use your writing, design and digital skills to make our work visible and compelling, while ensuring the voices of those living with rare conditions remain at the centre of everything we do.
You’ll work closely with the Head of Membership and Communications and our new Director of Engagement and Impact, contributing ideas that strengthen how we engage all our audiences.
About you
We’re looking for someone who is:
-
A strong communicator with at least two years’ experience in a communications role.
-
Skilled in producing visual and written content for websites, social media and newsletters.
-
Confident using digital tools (e.g. Canva, Adobe suite, Wordpress/Drupal).
-
Organised, creative, and comfortable working both independently and collaboratively.
-
Motivated by making a difference for people affected by genetic, rare and undiagnosed conditions.
Experience in the health, social care or charity sector would be an advantage, but curiosity and empathy matter just as much as direct experience.
What we offer
-
Generous pension (5% employer, 3% employee)
-
25 days annual leave (pro rata) plus bank holidays
-
Full office closure over Christmas and New Year
-
Flexible, home-based working with supportive team culture
Location: Home-based (UK) – occasional travel required
Salary: £29,705 (pro rata £23,764 for 0.8 FTE)
Contract: Permanent, 28 hours per week (0.8 FTE)
Closing date: 27 November 2025
The client requests no contact from agencies or media sales.
JOB PROFILE
JOB TITLE: Lead Trusts & Grants Officer
RESPONSIBLE TO: Senior Trusts & Grants Manager
HOURS OF WORK: Full time 35 hours per week
LOCATION: Home working/ Hybrid
DURATION: Permanent
SALARY / GRADE: £32,330
KEY WORKING RELATIONSHIPS
• Senior Trusts & Grants Manager
• Trusts & Grants Officer
• Director of Fundraising, Marketing & Communications
• Chief Operating Officer
• Senior Leadership & Service Managers
• Grant making trusts and foundations
• Major Donors
PURPOSE OF THE ROLE
The Lead Trusts & Grants Officer is responsible for developing and delivering income from mid-value grant making funders, notably trusts and foundations. The role involves managing a dedicated pipeline of opportunities, writing and submitting compelling applications, and stewarding funder relationships. This position works closely with service teams to understand project needs and create accurate budgets and impactful funding proposals. This role will also provide direct line management to the Trusts & Grants Officer, supporting their professional development and ensuring the team's overall success in meeting fundraising targets.
MAIN DUTIES AND RESPONSIBILITIES
Fundraising and Grants Management
• Pipeline Management: Lead on prospecting, developing and managing the mid-value trusts and grants pipeline, focusing on bids around £20,000 - £70,000, including multiyear grants, ensuring a consistent flow of opportunities to meet team income targets. Developing the skills and ability to manage higher value and more complex strategic bids.
• Application Writing: Develop and submit compelling, high-quality grant applications and proposals for mid-value funders, working closely with service teams, ensuring accurate budgets and income against Adoption UK’s strategic priorities.
• Stewardship: Cultivate and maintain strong relationships with a portfolio of new and existing mid-value funders, providing timely and impactful reports to secure renewed funding, and developing relationships with key external contacts through excellent communication.
• Reporting: Oversee the accurate tracking of all applications, reports, and communications using team tracking methods, and the CRM database, providing regular progress updates to the Senior Trusts & Grants Manager.
• Collaboration: Work closely with the Senior Trusts & Grants Manager, the Trusts & Grants Officer, and service teams, to align fundraising activities with the organisation’s strategic priorities and annual income targets.
• Undertake other duties and projects as directed by the Senior Trusts & Grants Manager and Director of Fundraising, Marketing and Communications.
Team Management and Development
• Line Management: Provide line management and support to the Trusts & Grants Officer, including regular one-to-ones, appraisals, and professional development.
• Training and Mentoring: Guide the Trusts & Grants Officer on best practices for researching, writing, budgets, and stewarding of small-value grants.
Personal specification
Knowledge and experience
• Track record of successfully securing individual grant awards typically ranging between £10,000 and £50,000. (E)
• Knowledge of fundraising sector with specialist knowledge of grant making trusts and foundations, or similar grant/bid-writing experience (E)
• Experience in writing persuasive proposal documents and bids (E)
• Experience in developing and implementing fundraising policies and process to deliver strategic goals (E)
• Experience in supporting service teams to deliver complex projects on time and to budget (E)
• Experience in successfully stewarding multiple stakeholders including grant managers and major donors (D)
Qualifications and Education
• Graduate level or equivalent significant professional experience in fundraising/bid
Skills and abilities
• Ability to make decisions within area of responsibility, based on defined frameworks, policies, and procedures and/or based on knowledge of regulations and best practice (E)
• Shows good professional judgement (E)
• Can successfully operate matrix management of complex projects at a national level (E)
• Delivers high quality work with minimal supervision and direction (E)
• Able to communicate clearly and engage with stakeholders at all levels (E)
• Is successful in securing positive external relationships with stakeholders and supporters (E)
• Demonstrates personal credibility (E)
• Demonstrates experience and ability in impact reporting (D)
• Ability to research the sector to identify the best prospects (D)
• Has the capacity to deal with complex issues and is good at problem solving (D)
• An exceptional administrator with excellent organisational and writing skills (E)
• Self-starter, used to working to deadlines and delivering against KPIs (D)
Accountability
• Shows previous experience of achievement of income targets (E)
• Shows previous experience of excellent funder or similar relationship stewardship (E)
• Able to contribute to the development of income growth strategy and strategic goals (D)
Behaviours
• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross-functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
• Values the opinion of others. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
An exceptional opportunity to lead, grow, and transform lives
Home-Start Richmond, Kingston & Hounslow is seeking an inspiring and strategic Chief Executive Officer to lead our trusted local charity through its next stage of growth and innovation.
This is a rare opportunity to make a tangible difference for children and families — by strengthening our community presence, driving income generation, and ensuring every child gets the best possible start in life.
About Home-Start Richmond, Kingston & Hounslow
We believe strong families make strong communities.
Our trained volunteers provide emotional and practical support to parents of young children, helping them navigate the challenges of early childhood and family life.
Operating across three London boroughs, we are a vibrant, values-driven charity and part of the wider Home-Start network — one of the UK’s leading family support movements.
The Role
As CEO, you’ll be both strategic leader and hands-on advocate, driving our fundraising and partnership agenda while overseeing operational excellence.
You’ll lead our talented team, work closely with trustees, and represent our charity with energy and passion — ensuring we remain a visible and trusted voice for families across Richmond, Kingston and Hounslow.
Key Responsibilities
-
Lead and inspire staff and volunteers to deliver high-impact family support services.
-
Develop and implement a bold, diversified fundraising and income generation strategy.
-
Build and nurture relationships with funders, corporates, philanthropists, and community partners.
-
Act as a confident ambassador, raising the organisation’s profile locally and regionally.
-
Work closely with the Board of Trustees on governance, strategy, and long-term sustainability.
-
Oversee service delivery, safeguarding, and operational compliance.
About You
You are:
-
A proven fundraiser and relationship builder who can secure sustainable income across multiple sources.
-
A confident and inclusive leader who inspires and empowers teams.
-
Skilled in partnership development and community engagement.
-
Experienced in charity governance, financial management, and service delivery.
-
Deeply committed to safeguarding, equality, and family wellbeing.
Why Join Us?
-
Lead one of London’s most respected family charities.
-
Shape our strategy for growth and sustainability.
-
Join a passionate, values-led team and supportive board.
-
Enjoy flexible, hybrid working across three vibrant boroughs.
How to Apply
If you meet most but not all of our criteria and are passionate about giving children the best start in life we'd still like to hear from you.
Apply via CharityJob or reach our to our Chair for an informal conversation.
Home-Start Richmond, Kingston & Hounslow is committed to equality, diversity, and inclusion. We welcome applicants from all backgrounds.
If you meet most but not all of our criteria and are passionate about giving children the best start in life we'd still love to hear from you.
Apply via CharityJob or reach our to our Chair for an informal conversation
The client requests no contact from agencies or media sales.
Communications and Programmes Officer
Salary: £30,000 per annum
Contract: Fixed term – one year
Location: Hybrid Full-time, 35 hours per week. The work pattern is flexible, with more working from home than office work, occasional travel throughout England and Wales, and rare travel overseas.Location: CSAN office is Romero House, 55 Westminster Bridge Road, London, SE1
Reports to: Senior member of the team
Are you passionate about social justice, communications, and Catholic Social Teaching? Do you enjoy working in a collaborative, mission-driven environment?
We’re looking for a Communications and Programmes Officer to help us strengthen our voice, support our members, and deliver impactful events and resources.
What you’ll be doing:
- Leading on digital communications – newsletters, social media, and web content
- Supporting the delivery of events, courses, and member convenings
- Gathering insights through surveys and maintaining member engagement data
- Preparing briefings and resources that support our social mission
- Contributing to a positive team culture and supporting new colleagues and volunteers
What we’re looking for:
- Degree-level qualification or equivalent experience
- Excellent written English and multimedia skills
- Strong organisational and project management abilities
- A collaborative working style and attention to detail
- A commitment to our mission and values, and an interest in Catholic Social Teaching
Bonus skills (desirable but not essential):
- Experience with virtual learning platforms, graphic design, or working in a faith-based organisation
Why join us?
You’ll be part of a small national team committed to making a difference through faith-inspired social action. We offer a supportive working environment, opportunities for learning and development, and the chance to contribute meaningfully to the Catholic social mission in England and Wales.the deadline for applications is 12 noon on Monday, 1st December, with interviews in person in London week commencing 8th December.
The client requests no contact from agencies or media sales.
Drive Growth. Build Partnerships. Empower Young People
Are you an ambitious, strategic leader with a passion for growth and innovation?
Do you thrive on developing partnerships that drive real social impact?
If so, this is a rare and exciting opportunity to join Young Enterprise (YE) as our first Director of Income and Development — a pivotal new leadership role shaping the future of our organisation.
Who We Are
We’re Young Enterprise, a national charity with a bold mission: to give every young person the opportunity to learn, to work, and to thrive.
For over 60 years, we’ve empowered more than 7 million young people with the skills, confidence, and enterprising mindset they need to succeed in life and work. Whether launching a student company, learning financial skills, or developing leadership and resilience, we help young people unlock their potential and build brighter futures.
We’re now entering a dynamic new chapter — and we’re looking for a confident, visionary leader to help us grow our income, strengthen partnerships, and expand our impact.
Why Join Us?
We’re proud of our people-first culture and the passionate, collaborative team behind our mission. Here’s what you can expect:
- A strategic, high-profile leadership role with the scope to shape national impact
- A creative, ambitious environment where new ideas are encouraged and celebrated
- Flexible hybrid working, generous holiday allowance, and wellbeing support
- A strong commitment to equity, inclusion, and belonging
- The opportunity to build and lead growth that changes young people’s lives
- Being part of the global Junior Achievement Network, with peers in 140 countries worldwide and the opportunity to develop partnerships with global/multi-country funders
About the Role
This is a key senior position within our organisation — ideal for a strategic thinker with entrepreneurial flair and the drive to deliver transformational results.
As Director of Income & Development, you’ll lead our income generation strategy, securing and diversifying funding across corporate partnerships, trusts and foundations, individual giving, and commercial ventures. You’ll be at the forefront of growing our resources and influence, ensuring we have the means to deliver our Transforming Futures Strategy.
You’ll:
- Develop and lead a forward-thinking income growth strategy, driving innovation and results
- Build new, high-value partnerships while nurturing long-term funder relationships
- Identify emerging opportunities and trends across the fundraising landscape
- Work closely with colleagues across programmes, impact, and operations to create fundable, evidence-led propositions
- Represent YE externally at senior levels, building visibility and credibility across sectors
It’s a role for someone who sees opportunity where others see challenge — and who can turn bold ideas into sustainable results.
You’ll Love This Job If You Are…
- An ambitious, strategic, results-driven leader with a track record of income growth
- A creative and entrepreneurial thinker, unafraid to innovate and challenge the status quo
- An exceptional relationship-builder, confident engaging at board and CEO level
- Experienced in securing six- and seven-figure partnerships across multiple income streams
- Skilled in translating data, insight, and impact into compelling investment cases
- Passionate about youth opportunity, education, and social impact
- Collaborative, resilient, and motivated by the power of teamwork and purpose
Key Responsibilities
Strategic Leadership & Growth
- Develop and deliver an ambitious income generation strategy to grow and diversify funding.
- Lead with innovation, aligning income strategy to YE’s Transforming Futures vision.
Partnership Development
- Build and sustain high-value partnerships with corporates, trusts, and individuals.
- Champion best-in-class relationship management and stewardship.
Innovation & Market Insight
- Identify new funding models, trends, and opportunities across sectors.
- Position YE as a thought leader in enterprise and financial education.
Collaboration & Alignment
- Work closely with programme and impact teams to create compelling, fundable propositions.
- Actively contribute to the Senior Leadership Team and Board-level discussions.
Performance & Compliance
- Lead financial forecasting and income reporting, ensuring compliance and transparency.
Keeping Young People Safe
We are deeply committed to safeguarding children and vulnerable adults. All successful applicants will undergo an enhanced DBS check before starting and will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
How to Apply
If you’re ready to take on a strategic leadership role where your creativity, drive, and influence can transform young lives, we’d love to hear from you.
Please send your CV and instead of a traditional cover letter, please answer these three questions, using up to 250 words per answer. Please note, applications without answers to the three questions will not be considered. Interviews will be held either in person or via Teams, and may take place before the closing date. Applications must be received by 23:30 on 10 December 2025. First round interviews earmarked for 17 December 2025 at our office near Russell Square which will involve a presentation.
Questions (250 words max per answer)
1. Personal Contribution:
What are the top three strengths, skills, or experiences you bring to the Director of Income and Development role, and how will they help you grow Young Enterprise’s income, partnerships, and impact?
2. Vision and Ambition:
If appointed, what would you most want to achieve within your first 12 months in this role, and why are these priorities important to you and to Young Enterprise’s mission?
3. Motivation and Values:
Why does leading income generation and development at Young Enterprise matter to you personally? How does your motivation and approach align with our transforming Futures Strategy and our values of unlocking potential, one team, enterprising and resilient, and creating great impact?
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Lead Growth. Build Impact. Inspire Futures.
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Anaphylaxis UK is seeking our next Chief Executive Officer. This is an opportunity to lead the UK’s only charity dedicated solely to people at risk of anaphylaxis, taking forward its mission at an exciting moment of development and growth.
About Us
Anaphylaxis UK is the UK’s leading charity supporting individuals, families and carers living with serious allergies and anaphylaxis. For over 30 years we have provided evidence-based information, training and advocacy to improve safety, inclusion and quality of life for people at risk of severe allergic reactions. Our services include a dedicated helpline, the AllergyWise® training portfolio (including the Safer Schools Programme), accredited factsheets, an expanding digital offer and partnerships with healthcare, research and industry partners. We champion research, influence policy and work directly with schools, businesses and healthcare settings to reduce risk and anxiety for people with allergies.
The Role
As Chief Executive Officer you will be the senior officer responsible for the strategic leadership, operational management, financial stewardship and external representation of Anaphylaxis UK. You will lead delivery of the charity’s strategic ambitions, grow and diversify income, and work collaboratively with a committed small staff team and an active Board of Trustees.
Key responsibilities
-
Lead strategy delivery, balancing service quality and financial sustainability.
-
Oversee governance, reporting, budgeting, risk and regulatory compliance.
-
Grow and diversify income to strengthen financial resilience.
-
Provide ethical leadership, manage senior staff and build an inclusive culture.
-
Develop strategic partnerships and act as public representative.
-
Deliver high-quality services and drive digital innovation.
Key details
-
Job title: Chief Executive Officer
-
Salary: £70,000–£75,000 per annum
-
Contract: Permanent, full-time (35 hours per week)
-
Location: Hybrid - home based with regular in-person staff and Board meetings (including an average of one weekly meeting with third-party agents in central London); travel across the UK as required.
-
Hours / working pattern: Hybrid working with regular face-to-face commitments and attendance at relevant UK conferences.
As our next CEO, you will demonstrate:
Essential
-
Minimum five years’ executive (CEO-level or equivalent) leadership with proven strategic and change delivery.
-
Strong business development track record, including diversifying income (fundraising, commercial, grants/partnerships).
-
Solid financial competence: budgeting, control, reporting and financial stewardship.
-
Experience working with boards, good corporate governance and risk management.
-
Proven ability to deliver and improve high-quality services.
-
Excellent stakeholder engagement and influencing across government, health, research and industry.
-
Collaborative, emotionally intelligent leader who builds trust with staff, trustees and partners.
-
Willingness to travel sustainably as required.
Desirable
-
Knowledge of allergy, health or education sectors, or experience in health-related charities.
-
Experience developing digital services and improving accessibility of information.
-
Experience with corporate partnerships, schools or training delivery.
-
Degree or relevant professional qualification.
Please download the appointment brief for full details, including how to apply,
If you would like an informal conversation about this position, please contact in confidence our consultant, Jenny Hills, at Harris Hill via the apply button with suitable times to speak, and optional but appreciated, a CV or professional profile.
Closing date for applications: 9am, Monday 8th December
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a cross-border, cross-culture children’s charity, Equality, Diversity and Inclusion is at the heart of what we do. We are committed to fostering a workplace that promotes mutual respect and allows equal opportunity for all. We seek applications for candidates with diverse backgrounds including, but not at all limited to, family overseas, experience being raised by non-biological parents, ethnic minority communities and people with health conditions or impairments.
Job Outline:
CFAB supports children on the move between the UK and other countries and children who are separated from their family in another country. The complexities of migration and international separation can make many of these children particularly hard to support and particularly vulnerable to abuse and exploitation. We ensure that children in these circumstances enjoy the same care, protection and right to a family life as we would want for any child.
We are the only UK representative of the International Social Service network, and the only charity in the UK with a dedicated international social work team. We are proud to have royal patronage from HRH, Princess Alexandra.
You will lead CFAB’s programme of campaigns, research and advocacy. You will raise awareness of our work to protect children who are separated from their families across international borders by developing key relationships with Government departments, drafting policy briefings, developing campaigns and leading on our public affairs work. You also will produce newsletters, create compelling content for our social media channels, maintain our website and promote our campaigns to key stakeholders.
We are looking for a highly motivated, creative individual who has excellent written skills and is positive, proactive and eager to learn. You will be working in a small team so a hand-on, solution focused approach is a must.
Key responsibilities:
Policy
- Draft policy positions, briefings and internal and external reports as appropriate.
- Identify and cultivate parliamentary and ministerial contacts sympathetic to our cause.
- Monitor Parliamentary inquiries, Bills, debates, parliamentary questions, and government consultations and draft submissions in a timely manner.
- Monitor and analyse government statistics.
- Work with Experts by Experience to shape advocacy and amplify the voices of those with lived experience of our work.
Campaigns & Communication
- Lead on developing our public-facing campaigns, tailoring our key messages for different audiences and identifying ways to push forward our issues through presentations, meetings, social media and other channels.
- Lead on our Public Relations work, maintaining our database and relations with relevant media, trade press and sector leads to raise awareness of our work and our policy campaigns.
- Write and produce CFAB's digital newsletters.
- Produce and track the efficacy of email marketing campaigns.
- Responsibly use digital and AI tools to enhance communication strategies, ensuring alignment with organisational values and safeguarding data privacy and integrity.
Marketing
- Contribute to the updating and maintenance of CFAB’s website as required.
- Design and produce other marketing materials as needed.
Social media
- Manage all activity on our social media channels including the creation of posts, videos and images and ad hoc engagement.
- Track online engagement with CFAB and regularly monitor performance to enable an effective assessment of our communication tools and outputs.
Other duties commensurate with the role as required by CFAB.
Person specification: (Skills, Abilities, Knowledge and Experience)
Essential:
- Excellent written English, with proven ability to research and write accessible, clear policy documents and reports for a range of audiences.
- Passionate about CFAB’s mission.
- A ‘self-starter’ with a willingness to learn about CFAB’s complex cause. • Sound knowledge of the political system and policy making in the UK.
- Strong organisational skills and the ability to juggle multiple priorities. • The ability to engage and build relationships internally and externally to CFAB
- A clear commitment to CFAB’s values and beliefs, including the principles of equality, diversity and inclusion in the workplace.
Desirable:
- Educated to degree level.
- Experience of providing strategic and tactical political and/or policy advice, including to senior management.
- Experience in a marketing or communications role, preferably within the third sector. • Experience using Mailchimp and website management.
- Sound working knowledge of window-based software packages, including word processing, spreadsheets, databases, electronic mail, and the internet.
- Graphic design skills and experience working within brand guidelines. • Experience in building relationships with journalists and placing stories.
- Familiarity with Salesforce.
Additional Requirements
- Ensuring adherence to necessary legislation e.g. Data Protection Act, Health and Safety Act
- Participation in evening and/or weekend events, networking and meetings
This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partners.
CFAB exists to ensure that every child in the UK has the right to care, protection and family life, no matter where they come from.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
- Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage the removal process and consent process
- Assist with sending out problem payment letters
- Following up cancelled regular payments as part of the winback process
- Assist with handling material requests and recording actions on the Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Senior Supporter Care Manager
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.


