3 Senior press and PR officer jobs in Cambridge, Cambridgeshire
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The Role
This is a hands-on communications role sitting at the centre of a small, ambitious and growing charity.
The Communications Manager will take responsibility for planning, coordinating and delivering communications across Not A Phase. You will bring together communications from across our services, campaigns, fundraising, partnerships and events, ensuring that what we communicate is engaging, accessible, consistent and recognisably Not A Phase.
This is not simply a social media role. We are looking for someone who can see the bigger picture of the charity's communications while also being comfortable doing the work themselves - writing copy, developing campaigns, briefing creatives, producing content, updating the website, coordinating photography and filming, creating newsletters and making sure projects actually get delivered.
You will work closely with colleagues across the organisation to understand what is happening within our services and turn that activity into compelling communications for our community, supporters, partners, funders and the wider public.
You will also play an important role in protecting and developing the voice of Not A Phase: positive, confident, human, community-led and grounded in the lived experiences of trans+ people.
What We Offer
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26 days annual leave + bank holidays (33 days total)
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Festive Period break (avg 7-10 working days)
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Flexible working hours
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Mostly remote working with in-person attendance for relevant events
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Travel expenses covered
Key Responsibilities
1. Strategy, Planning & Coordination
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Own and deliver an organisation-wide communications plan aligned with Not A Phase’s strategy and priorities.
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Maintain a forward calendar covering services, campaigns, events, partnerships, fundraising and key dates.
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Work across teams to identify opportunities, coordinate activity and ensure projects are supported from launch through to impact.
2. Content, Storytelling & Brand
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Lead on writing and editing clear, accessible content for web, email, campaigns, reports, fundraising, partnerships and organisational updates.
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Tell compelling stories that reflect the breadth of our work and celebrate trans+ community, creativity, achievement and joy.
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Protect and develop the Not A Phase brand, messaging and tone of voice, helping colleagues and partners communicate consistently.
3. Digital, Social & Campaigns
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Lead our digital and social media communications, representing our programmes, locations, communities and partnerships.
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Plan joined-up campaigns across social media, email, web and partner channels, including relevant LGBTQIA+ and diversity calendar moments.
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Keep our website and email communications current, grow audiences and use performance data to improve activity.
4. Content Capture & Creative Production
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Plan photography, video, testimonials and other content across services and events.
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Attend selected activities to capture or coordinate content, managing external creatives where needed.
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Maintain an organised asset library and ensure consent, safeguarding and privacy processes are followed.
5. Community Reach & Service Communications
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Clearly communicate our services, who they are for and how to access them.
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Develop targeted communications to increase participation and reach new and underrepresented audiences, including people outside major cities.
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Use feedback to make communications clearer, more accessible and effective.
6. Partnerships, Fundraising & Impact
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Support fundraising and partnership communications, clearly showing the value and impact of support.
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Create materials, stories and case studies using service data, feedback and testimonials.
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Work collaboratively with external partners on developing and promoting partnership communications.
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Help communicate organisational progress and strengthen relationships with supporters, funders and partners.
7. Media & Responsive Communications
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Support our external profile through press releases, statements, briefings, media relationships and spokesperson preparation.
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Work with the CEO and Senior Leadership Team on sensitive or fast-moving communications, using sound judgement and keeping responses grounded in our mission.
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Prepare appropriate messaging where public or reputational issues arise.
8. Insight & Improvement
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Monitor performance, set practical communications KPIs and report useful insight to the CEO and Senior Leadership Team.
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Use audience data to improve communications, systems and processes, while keeping up with relevant charity and digital communications practice.
Person Specification
Essential
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Experience in a charity, community or purpose-led organisation.
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Excellent writing, editing and proofreading skills, with the ability to make complex information clear and engaging.
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Strong communications, marketing or content experience, including multi-channel campaigns.
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Strong digital and social media experience, including websites, email, audience growth and performance insight.
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Excellent organisation and project-management skills, with the ability to plan ahead and manage competing deadlines.
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A strong understanding of brand, tone of voice, accessibility and inclusive communications.
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Sound judgement when communicating about sensitive or contentious subjects.
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A collaborative approach, with the confidence to work independently and own projects from idea to delivery.
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Experience managing external creatives, freelancers or agencies.
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A hands-on approach and willingness to personally produce much of the charity’s communications.
Desirable
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Experience communicating with LGBTQIA+ communities and an understanding of issues affecting trans+ and gender-diverse people in the UK.
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Media relations or PR experience.
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Experience producing or commissioning photography and video.
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Experience supporting fundraising, partnerships or impact communications.
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Experience managing staff, freelancers or volunteers.
The Person
We are a small team delivering a growing UK-wide programme, so we need someone comfortable taking ownership.
The role is varied: you might plan a national campaign, update a Trans+Connect webpage, coordinate content at a Misfits session or prepare communications for a new partnership.
You will spot strong stories across the charity and turn them into effective communications.
You will understand that good communications are about reaching the right people, telling meaningful stories, building trust and demonstrating impact.
You will bring structure and forward planning while retaining the personality, creativity and community-led approach that makes Not A Phase distinctive.
What You'll Help Us Achieve
Over the next five years, Not A Phase aims to deepen its impact and reach more trans+ adults across the UK.
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Reach more trans+ people who could benefit from our services.
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Tell our story and demonstrate impact.
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Strengthen relationships with supporters, funders and partners.
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Grow national recognition of Not A Phase.
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Improve communications across the organisation.
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Celebrate trans+ diversity, creativity and achievement.
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Ensure our work is seen, understood and valued.
Please be aware that we use AI detection software will not be moving ahead with applcations or CV's that are written by AI.
Uplifting the lives of trans+ adults across the UK.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Hygiene Bank is looking for a creative, strategic and proactive Communications & Marketing Manager to raise awareness of hygiene poverty, strengthen our influence and inspire people, businesses and communities to take action. This pivotal role will shape our voice as a growing national charity, leading communications and marketing activity across the organisation and with an exciting range of partners.
Working collaboratively across the organisation and with external partners, the postholder will protect our brand integrity and ensure our messaging is clear, ethical and impactful. They will help amplify the voices of people experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. This is a varied, creative and meaningful role at the heart of our mission to ensure everyone has access to the hygiene essentials they need.
ABOUT THE HYGIENE BANK
Every day, millions of people across the UK are forced to make impossible choices between heating their homes, buying food, paying rent, or staying clean.
At The Hygiene Bank, we believe that feeling clean should never be a luxury. Through our nationwide network of volunteers, community partners, and corporate and brand supporters, we provide access to essential hygiene products while campaigning for lasting change.
You can read more about our work on our website.
KEY RESPONSIBILITIES
1. Communications Plan and Content Creation
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Develop and deliver the annual communications and marketing plan, working with senior leadership to align activity with organisational priorities.
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Plan, create and manage high-quality written, visual and multimedia content across media, social media, newsletters, presentations, speeches and campaign collateral.
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Ensure all communications are accurate, impactful and consistent with The Hygiene Bank’s mission, values, tone of voice and brand guidelines.
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Translate complex or sensitive issues around hygiene poverty into compelling stories that engage supporters and partners.
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Provide strategic communications support for key campaigns and partnerships, including National Hygiene Week, fundraising campaigns and work with partners such as Boots, Unilever and smol.
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Oversee approval processes, brand resources and organised filing systems for communications materials.
2. Digital Strategy and Implementation
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Lead digital planning, delivery and maintenance across the website, email, social media and digital campaigns.
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Manage digital advertising activity, including paid social, Google Ads and SEO, ensuring activity is effective and delivers strong return on investment.
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Oversee analytics, reporting and insight-driven optimisation, using performance data to guide your own work and the work of the Communications Officer.
3. Ambassadors and Influencers
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Build and nurture relationships with ambassadors, influencers and public supporters.
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Develop briefs, guidance and campaign plans for influencer activity, ensuring messaging aligns with organisational values and priorities.
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Identify opportunities to amplify diverse lived experiences and voices.
4. Events and Campaigns
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Lead promotional activity for national and regional events, campaigns and awareness moments, including activity with brand and corporate partners.
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Support branding and communications for in-person and digital events, producing event-related content such as photography, video and social media.
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Collaborate with corporate partners to produce co-branded communications and collateral that protect our brand integrity and align with partner requirements.
5. External Engagement and media
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Lead communications for collaborative campaigns, including End Hygiene Poverty with In Kind Direct, coordinating activity, messaging and campaign assets.
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Build relationships with sector organisations and partners to amplify shared campaigns, priorities and messaging.
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Secure local, regional and national media coverage, working with external agencies to develop broadcast, print and online opportunities.
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Produce press releases, statements, case studies and briefing materials to support proactive and reactive media activity.
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Manage suppliers, agencies and freelancers, including budgets where required.
6. Data and Monitoring
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Monitor communications performance using analytics and performance data, ad use insights to improve performance.
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Prepare an annual review of communications performance and learning to inform future planning.
7. Team and Internal Communications
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Work collaboratively with staff and volunteers to support organisation-wide communications needs, providing guidance on messaging.
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Line manage, support and develop the Communications Officer, empowering them to succeed in their role.
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Provide responsive and practical communications support to colleagues across the organisation.
PERSON SPECIFICATION
With a strong alignment to The Hygiene Bank’s values, you will have:
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Outstanding written communication skills across a range of media, from social media content to case studies.
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A creative mindset, with the ability to find engaging and innovative ways to communicate our work.
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An appetite for change, learning and continuous improvement.
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Excellent organisational skills, with the ability to work independently, manage competing priorities and deliver under pressure.
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Strong interpersonal skills, with the ability to build effective relationships with colleagues, volunteers, corporate partners and community organisations.
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Experience of line management, with the ability to support, develop and empower others.
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A proactive, collaborative and can-do approach.
This job description and person specification outlines the major components of the role but is not intended to be exhaustive.
EXPERIENCE
With experience working in communications and/or marketing, you will be able to demonstrate:
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Experience using a range of communications and digital tools, including content creation, email marketing, website, social media, analytics and CRM platforms.
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Strong copywriting skills, adapting content for different audiences, channels and formats.
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Experience producing high-quality marketing and communications materials across digital and offline channels.
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Experience communicating effectively and building relationships with a diverse range of audiences and stakeholders.
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Strong digital and IT skills, with the confidence to learn and adopt new tools and platforms.
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Experience working within the charity sector or for a mission-led organisation or brand is desirable, but not essential.
TERMS AND CONDITIONS
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Salary: £38,000
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Full time role, or four days per week.
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Home-based contract, with occasional travel across the UK – including at least one trip to London per month for team meetings. Reasonable travel costs will be covered.
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Applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
Closing date: Wednesday 9th September at 9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from W/c 14th September 2026
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


The client requests no contact from agencies or media sales.
Change how the UK understands and supports bereaved children and families.
This is an exciting time to join Child Bereavement UK.
We are establishing a brand-new Research & Policy function and are looking for an ambitious Public Affairs Lead to help ensure the voices of bereaved children, young people and parents shape policy, practice and public understanding across the UK.
Working closely with the Head of Policy & Research, you will develop and deliver Child Bereavement UK's public affairs, advocacy and stakeholder engagement activity, building relationships with policymakers, parliamentarians and sector leaders to drive meaningful change.
You will act as the bridge between research, lived experience and influence, translating evidence into compelling advocacy campaigns, stakeholder engagement opportunities and policy recommendations that make a difference.
This is a rare opportunity to help build a new function, shape our national influence, and ensure the experiences of bereaved children, young people and families are heard where it matters most.
While based remotely, this role has a strong external focus and requires regular travel to London to represent Child Bereavement UK, build key relationships and engage with policymakers, partners and sector networks.
Role Purpose
As Public Affairs Lead you will play a central role in ensuring the voices and experiences of bereaved children, young people, parents and families influence policy, practice and public understanding across the UK.
Working closely with the Head of Policy & Research, you will develop and deliver Child Bereavement UK's public affairs, advocacy and stakeholder engagement activity, building relationships with policymakers, parliamentarians, sector partners and influencers to drive meaningful change.
You will act as the bridge between research, policy and communications, helping to translate evidence and lived experience into compelling advocacy campaigns, stakeholder engagement opportunities and influencing activity.
Main Responsibilities
Public Affairs & Policy Influence
· Develop and deliver public affairs plans that support Child Bereavement UK's strategic priorities and policy objectives.
· Use research, evaluation findings and lived experience evidence to identify policy gaps, develop influencing priorities and shape recommendations for decision-makers.
· Translate organisational evidence into clear policy asks and reform proposals for government, parliamentarians, public bodies and sector leaders.
· Identify opportunities to embed evidence and learning within national, regional and local policy frameworks, guidance and professional practice.
· Support the development of long-term influencing strategies that drive systemic change for bereaved children, young people and families.
· Build and maintain relationships with MPs, Peers, government officials, policymakers and key sector stakeholders.
· Coordinate engagement with relevant All-Party Parliamentary Groups, consultations, inquiries and policy forums.
· Support the development of policy briefings, consultation responses and evidence submissions.
· Organise parliamentary events, stakeholder roundtables and engagement opportunities that raise awareness of bereavement issues.
· Work with the Head of Voice & Participation to ensure the voices of bereaved children, young people and parents bereaved of a baby or child are represented at all stages of policy development.
Advocacy & Campaigns
· Lead the delivery of advocacy and influencing campaigns aligned to organisational priorities.
· Ensure advocacy campaigns are grounded in robust evidence, insight and lived experience, with clear objectives for policy and practice change.
· Work with the Head of Policy & Research to translate research findings into actionable policy recommendations.
· Develop stakeholder engagement plans that support campaign objectives.
· Build relationships with partner organisations, coalitions and networks to strengthen collective influence.
· Develop compelling narratives that connect research findings with real-world outcomes and policy solutions.
· Work with colleagues to identify tangible actions that policymakers, practitioners, employers, schools and communities can take in response to emerging evidence.
Stakeholder Engagement
· Develop and maintain stakeholder mapping and engagement plans.
· Build productive relationships with sector leaders, professional bodies, charities, academics and decision-makers.
· Coordinate engagement with strategic partners and external networks.
· Support senior leaders in stakeholder engagement activity through briefings, meeting preparation and follow-up actions.
Research Translation & Communications
· Develop evidence-informed policy asks, implementation recommendations and calls to action that support measurable change.
· Identify opportunities to move research and insight beyond publication and into policy development, service improvement and public discourse.
· Translate research, evidence and lived experience into compelling stakeholder communications.
· Produce parliamentary briefings, policy summaries, position statements and advocacy materials.
· Work closely with the Marketing & Communications team to ensure policy and research activity is effectively communicated to external audiences.
· Collaborate with the PR & Press Lead to identify opportunities to amplify policy and research messages through media and public engagement activity.
Monitoring, Evaluation & Insight
· Monitor and evaluate public affairs, advocacy and stakeholder engagement activity.
· Track policy developments, stakeholder engagement outcomes and influencing opportunities.
· Produce reports demonstrating impact, engagement and progress against objectives.
· Maintain stakeholder databases and records to support organisational relationship management.
Person Specification
Essential
Experience & Knowledge
· Significant experience in public affairs, policy, advocacy, campaigns or stakeholder engagement.
· Experience building relationships with policymakers, parliamentarians, public sector organisations or influential stakeholders.
· Understanding of UK political systems, parliamentary processes and policy development.
· Experience developing and delivering influencing or advocacy campaigns.
· Experience producing briefings, consultation responses or policy-focused communications.
· Understanding of how evidence and lived experience can be used to influence decision-making.
Skills
· Excellent written and verbal communication skills.
· Strong relationship-building and influencing abilities.
· Ability to communicate complex information clearly and persuasively.
· Excellent organisational and project management skills.
· Ability to manage multiple priorities and deadlines.
· Strong analytical and strategic thinking skills.
Personal Attributes
· Passionate about improving outcomes for bereaved children, young people and parents bereaved of a baby or child.
· Collaborative and relationship-focused.
· Compassionate and emotionally intelligent.
· Proactive, resilient and self-motivated.
· Commitment to diversity, equity, inclusion and trauma-informed practice.
Desirable
· Passionate about improving outcomes for bereaved children, young people and parents
· Experience within the charity, health, social care or education sectors.
· Knowledge of bereavement, grief, loss or trauma-informed services.
· Experience working with All-Party Parliamentary Groups or parliamentary engagement activity.
· Experience working with research and evidence-based policy development.
· Experience working with lived-experience contributors and ambassadors.
· Understanding of campaigning, coalition building and systems change approach
Recruitment Timetable
Application deadline: 17th September 2026 at midnight
Interview dates: 29th and 30th September on MS Teams
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
The client requests no contact from agencies or media sales.
