Senior project officer jobs in Birmingham, west midlands
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role: Director of Fundraising and Communications
Location:Home-based, with regular attendance (2-3 times per month) of meetings in London.
Salary:£70,000
Type: Permanent, full time (37.5 hours per week) or flexible to at least 0.8 FTE
Responsible to:CEO
Responsible for:Head of Communications, Marketing & Digital (and team); Fundraising Managers x 2; Fundraising Assistant
Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme
About the role
Every five minutes, someone, somewhere in the world is told that they have MS. There are currently 2.9 million people in the world living with MS. When you’re diagnosed with MS, in just seconds, the future that you saw for yourself and your loved ones has been shattered. A diagnosis often comes at a time when you’re in the prime of your life, when you should be planning your future, not facing a lifetime of uncertainty. Knowing you have MS can feel incredibly isolating and lonely.
Overcoming MS is here to provide hope: through lifestyle changes, backed by scientific research, a full and healthy life with MS is possible. Could you be the person that helps us get this message of hope through to thousands of people diagnosed each year, their families and friends, and to potential funders?
This role is an essential leadership role in Overcoming MS, working as a key member of a small Senior Leadership Team, in partnership with the Chief Executive and Director of Services. The Director of Fundraising & Communications is responsible for driving income generation, strengthening the charity’s profile, and embedding marketing and digital excellence across all areas of work.
Job summary:
You will set both strategic direction and deliver hands-on activity, overseeing all fundraising streams, communications, digital platforms, and supporter engagement. You will develop integrated strategies that maximise limited resources, grow sustainable income, amplify our impact and ensure the charity communicates with clarity, consistency, and purpose.
You will lead a small team of fundraisers, marketeers and communicators to deliver to our current organisational plans, whilst developing longer term plans to extend our reach and our income base. You will work proactively and independently to build relationships, develop innovative campaigns and provide the support that enables our service delivery to function.
You will be expected to provide a high standard and quality of impact across a range of activities and projects, being fully aware of and upholding the charity’s values, and taking responsibility for modelling these to others across the organisation and to the wider community.
Key responsibilities:
1. Strategic & organisational leadership
- Lead the development and delivery of an integrated fundraising, communications, and digital strategy aligned with the charity’s mission and growth ambitions.
- Provide senior leadership input into organisational planning, impact reporting, and strategic development.
- Manage departmental budgets, forecasting, and performance monitoring.
- Foster a collaborative, values-driven culture and support wider organisational priorities.
2. Fundraising leadership
· Drive sustainable income growth across key fundraising streams:
o Individual giving and regular giving
o Major donors
o Trusts and Foundations
o Corporate partnerships and sponsorships
-
- Community and challenge events
- Personally manage selected high-value supporters and partnerships.
- Develop compelling cases for support, pitches, and fundraising campaigns.
- Ensure excellent donor journeys and stewardship, supported by effective digital and CRM systems.
- Maintain compliance with fundraising best practice and regulations.
3. Communications, brand & digital
· Transform our approach to raising awareness – both of the connection between healthy lifestyle and MS, as well as Overcoming MS itself – ensuring we reach people with MS and their families at the earliest point of a diagnosis.
- Lead Overcoming MS’s communication strategy to significantly grow visibility, engagement and trust, with everyone affected by MS, the Overcoming MS community, donors and fundraisers, and other key stakeholders.
- Ensure digital and communication tools, channels, systems and platforms underpin and are able to maximise opportunities for all fundraising, communications, and operational activity.
- Use communication and marketing techniques to amplify the impact of our services and increase our reach, ensuring maximum take up.
- Oversee the charity’s website, ensuring strong user experience, accessibility, SEO performance, and conversion optimisation.
- Oversee production of high-quality, tailored content for digital, print, and social channels.
- Oversee digital supporter acquisition and retention: paid ads, email marketing, marketing automation, and analytics.
5. Campaigns & public engagement
- Lead fundraising, awareness and media campaigns across digital and traditional channels.
- Use data, insights, and analytics to optimise campaign performance and supporter engagement.
6. Other
- Provide regular performance reports to the CEO and Board, including financial updates, campaign metrics, and risk management.
- Maintain up-to-date knowledge of fundraising regulation, data protection, accessible communications and digital governance, ensuring all our activities are compliant.
- Ensure that all activities uphold the charity’s values, safeguarding practices, and ethical commitments.
- Represent the charity externally at events, conferences, and partner meetings.
PERSON SPECIFICATION
Essential experience
- Senior leadership experience within a charity or non-profit organisation, ideally in a small team or resource-limited environment.
- Proven track record of generating income across multiple fundraising streams.
- Experience leading digital, communications, and/or marketing functions.
- Demonstrable experience of measurable impact within a small organisation, through increasing income generation or significant reach.
- Demonstrable experience of content creation, audience engagement and strong message creation.
- Experience of delivering integrated campaigns, including overseeing media and digital engagement, with demonstrable outcomes.
- Experience managing donor relationships, funder reporting, and high-quality proposals.
- Budget management and strategic planning experience.
- Significant experience of managing external providers, agencies, suppliers and partners, managing relationships to achieve better terms, service or outcomes, overcoming difficulties or retendering where required.
Essential skills & competencies
- Strong digital skills: CRM systems, website CMS, email marketing tools, social media management, analytics, and digital fundraising techniques.
- Excellent written and verbal communication, with the ability to craft compelling stories and proposals.
- Relationship-building ability with donors, partners, media, supporters, and stakeholders.
- Creative and data-driven approach to engagement, marketing, and income generation.
- Strong knowledge and understanding of fundraising, communications, GDPR, safeguarding, accessibility and other standards.
- Ability to balance strategic leadership with hands-on delivery.
- Strong organisational, planning, and project-management skills.
Personal attributes
- Passion for the work that Overcoming MS does and the communities we serve.
- Highly adaptable, resilient, and comfortable working in a fast-paced, small-team environment.
- Understanding of an organisation with a dispersed, remote team across a wide geography.
- Collaborative, supportive, and able to inspire confidence internally and externally.
- Proactive, solutions-focused, and committed to continuous improvement.
- Integrity, discretion, and a commitment to ethical fundraising and responsible communications.
- Excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds.
- Excellent interpersonal skills
- Fully committed to Overcoming MS’s values
Desirable
- Experience with a charity from the health sector or an understanding of multiple sclerosis or other neurological conditions.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Impatience Earth is a non-profit climate philanthropy consultancy founded in 2020 with a mission to educate, challenge and inspire wealth holders to take bolder funding decisions to address the climate emergency. Since 2020, our engagement with over 40 philanthropic foundations and businesses has supported them to make over £250m of new funding available for climate action, and we have already helped them make grants to over 200 different organisations.
Our work with corporates
We work closely with businesses* to develop and implement strategic grant-making funds, through their corporate foundation arm or internal budgets, that align with their mission and values, while making a tangible climate impact.
Increasingly, our work with businesses has focused on agri-food businesses. In today’s world, they can no longer count on steady yields, consistent quality, or predictable sourcing from global supply regions. Climate volatility is no longer a distant risk; it’s an immediate operational threat. Businesses that fail to invest in climate resilience now will face higher costs in the long-term, for example through more frequent supply shortages and greater business disruption. Companies that depend on agricultural supply chains for their business survival should treat bold climate action as a strategic investment in managing financial risk and staying competitive.
Impatience Earth has already helped a number of companies to better understand where their biggest climate risks and opportunities lie in their value chain, and support them through a learning and strategy process, through to implementation of funding. Crucially, we’ve helped them to identify how and where to invest philanthropically to both build climate resilience within the business and demonstrate their leadership across the sector. In 2026, we want to expand this work and proactively engage agribusinesses who may benefit from our advisory support.
The role
We acknowledge that most agribusinesses have their supply chains based in the Global South, and through our work with them, we would like to see them engage in forms of reparative finance that builds the climate resilience of farmers and communities in those regions.
We are seeking a dynamic, justice-driven, Regenerative Agriculture Lead to help agri-food businesses rethink how they invest in climate impact. In this role, you will engage senior executives, particularly in sustainability, procurement, supply chain, and corporate strategy, to shift from short-term, carbon-offsetting based approaches toward directly funding regenerative agriculture practices within their supplier networks, and working towards business transformation as a whole.
Your work will help agrifood businesses transition to more resilient, low-carbon, and nature-positive supply networks by unlocking capital that accelerates climate-smart and justice-centred practices on the ground.
Your initial focus and priority within the role would be in sales and business development, and once you’ve secured high value clients, you’ll also be supporting on delivery and advisory with those clients.
Key areas of focus
Strategic sales & business development
-
Identify, engage, and nurture relationships with senior-level executives at companies with agriculture-linked supply chains and networks (e.g., food & beverage, apparel, beauty, consumer goods). Note that Impatience Earth has a partnership eligibility criteria that influences the types of organisations we work with.
-
Lead consultative sales conversations with companies that rely on carbon offsetting, or are looking to reduce their sustainability budgets, highlighting the value of increasing investment in direct regenerative supply chain transformation as a tool for building long-term resilience.
-
Build and engage a pipeline of corporate clients and guide prospects from initial interest to proposal development, and deal close.
-
Represent Impatience Earth at conferences, industry events, and executive briefings.
Thought partnership & advisory
-
Engage corporate leaders on the financial, environmental, and operational benefits of transitioning to, and increasing direct funding towards regenerative agriculture.
-
Translate complex climate, carbon, and agricultural concepts into clear business cases and ROI narratives, and occasionally share knowledge and provide training for Impatience Earth colleagues to develop team knowledge.
-
Serve as a trusted advisor to help companies design pathways to supply chain transformation that is good for the business and the climate
What we’re looking for:
-
5+ years of experience in business development, corporate sales, partnerships, sustainability advisory, supply chain solutions, or climate/ESG-related roles. We encourage applications from folks who have worked in sustainability or procurement teams within agribusinesses.
-
A proven track record of selling into or advising agribusinesses, with a focus on sustainability, carbon markets, climate tech, or agriculture-related domains.
-
Strong ability to engage C-suite and VP-level leaders with credibility and influence.
-
Exceptional communication skills, with the ability to distill technical topics (carbon accounting, regenerative agriculture, climate finance) into compelling narratives.
-
Comfortable navigating complex corporate structures, long sales cycles, and multi-stakeholder decision processes.
-
Comfortable working in an evolving and early-stage organisation, with an entrepreneurial mindset: proactive, scrappy, and excited to build something new in a rapidly evolving market.
What’ll be nice to have:
-
Knowledge of Scope 3 emissions, insetting, carbon markets, or B-corp and sustainability reporting frameworks (i.e. SBTI, TCFD, CSRD)
-
Familiarity with agricultural supply chains, rural development, regenerative agriculture, or nature-based solutions.
-
Experience developing climate or sustainability strategies for large corporates.
How you’ll know you’re doing a good job
-
You consistently build and advance a high-quality pipeline of corporate prospects.
-
You help shift C-suite mindsets from funding short-term initiatives, carbon offset projects or reducing sustainability budgets to embracing direct, long-term regenerative supply chain investment.
-
You close deals and create new partnerships that directly fund agricultural transitions and measurable climate outcomes.
-
You become a go-to expert for companies exploring how to finance and scale regenerative agriculture.
Benefits
As part of this role, you will have a pro rata allowance of 25 days paid annual leave, individual coaching, a professional development budget and be part of a passionate team committed to advancing climate action. We have put in place, and continue to build, a range of measures to build an inclusive and welcoming work culture centred on wellbeing, and we hope we will receive applications from people from a range of backgrounds.
How To Apply:
We are not able to sponsor visas, nor are we able to have calls with candidates in advance of application.
We are committed to inclusive recruitment. If you have any access requirements or need reasonable adjustments at any stage of the recruitment process, please let us know so we can discuss how to support you.
-
Stage 1: Submit your CV plus either a cover letter (1.5 pages max), or a short video, that includes details about your relevant experience for the role and why you think you’ll be a good fit. Please consider the Requirements for this role section when you write your cover letter/record your video, particularly points 2-5. Please submit documents in PDF format as we are unable to open MS Word files.
-
Stage 2: Shortlisted candidates will be invited to a short initial video call carried out on Zoom to discuss your experience and what excites you about the role. We will send all candidates the interview questions in advance.
-
Stage 3: You will be asked to complete a short assignment at a time that suits you. At this stage in the process, we will offer candidates a £50 stipend to cover the time invested in this exercise.
-
Stage 4: As part of the final interview stage, you’ll be invited to a full interview, and we will be sending all candidates the interview questions in advance. At this stage in the process, we will offer candidates an additional £50 stipend to cover the time invested in preparing for the interview.
Who You Will Meet:
As part of the interview process, you will meet Aditi Shah (Co-CEO), and Vicky Murray (Associate). For more information, see our website, impatience.earth.
Lead policy and research projects that shape national conversations on cohesion and integration. Join Belong and help create lasting change across the UK.
This is an exciting opportunity to take a pivotal role in delivering high-impact projects that inform practice and influence decision-makers. As Belong enters its next phase of growth, we are determined to deepen our impact, strengthen our resilience, and champion cohesion and integration at scale.
About Belong
Belong – The Cohesion and Integration Network is the UK’s leading not-for-profit organisation focused on building a more united and less divided society. Established in 2019, we work across sectors to strengthen trust, belonging, and resilience in communities. Through research, policy influence, and place-based programmes, we connect people, places, and organisations to share learning and drive systemic change. Our growing membership spans local authorities, charities, civil society, and businesses. Belong is collaborative, evidence-led, and committed to equity, diversity, and inclusion.
The Role
As Policy and Research Lead, you will design and deliver research and policy projects that inform practice and influence decision-makers. You will produce high-quality outputs, translate evidence into actionable recommendations, and contribute to Belong’s thought leadership. This role combines strategic insight with hands-on delivery and offers the chance to shape national conversations on social cohesion.
Key Responsibilities
-
Policy and Research Leadership
- Lead the design and delivery of policy and research projects, ensuring quality, relevance, and impact.
- Produce policy briefings, reports, consultation responses, and thought leadership pieces.
- Translate research findings into actionable recommendations for policymakers and practitioners.
- Ensure projects are inclusive, participatory, and informed by lived experience.
- Monitor policy developments and contribute to strategic positioning and horizon scanning.
-
Stakeholder Engagement
- Build and maintain relationships with policymakers, researchers, funders, and sector leaders.
- Represent Belong at external meetings, events, and networks.
- Support collaborative research and policy initiatives with partners and commissioners.
- Contribute to dissemination of Belong’s work through events, media, and digital channels.
-
Internal Collaboration
- Support the Director of Policy & Research in developing Belong’s policy influencing strategy.
- Contribute to organisational learning and cross-team collaboration.
- Assist with proposal development and funder engagement.
- Line manage junior staff or associates as required.
About You
We are seeking a strategic and thoughtful leader with:
- Proven experience in leading policy and applied research programmes.
- Experience working in or with government, think tanks, or advocacy organisations.
- Strong analytical and writing skills.
- Knowledge of cohesion, integration, and community development.
- Excellent project management and organisational abilities.
- Familiarity with participatory and inclusive research methods.
- Experience in income generation or bid development.
- Relevant qualification in public policy, social research, or related field.
- Ability to translate complex ideas into accessible messages.
- Politically aware and intellectually curious.
- Strong stakeholder engagement and relationship-building skills.
Personal Qualities
- Passionate about improving cohesion and integration in the UK.
- Strategic and solutions-focused.
- Collaborative and inclusive.
- Practical, reliable, and detail-oriented.
- Committed to personal and professional development.
- Able to thrive in a fast-paced and evolving environment.
Why Join Us?
At Belong, you’ll be part of a dynamic, values-driven team united by a shared commitment to creating a more inclusive and connected society. We offer:
- 30 days’ annual leave (plus bank holidays)
- Hybrid working
- Enhanced sick pay and family-friendly policies
- Opportunities for professional development and growth
Join us and help shape policy and research that builds stronger, kinder, and more connected communities across the UK.
Our office is based in Manchester and we offer hybrid working for those able to travel there. However, this role is open UK-wide and can be worked remotely, with regular travel across England and Wales required.
The client requests no contact from agencies or media sales.
Join us in the ambitious ‘Birmingham In Action’ campaign, which commits to raising over £600 million of charitable funding and 1.25 million volunteer hours positioning the University as one of the world leaders in University development. To fulfil our exciting campaign ambitions, we are recruiting a Philanthropy Manager to help grow our philanthropic funding and to take our campaign to the next level.
Our world has many challenges that will deeply affect our generation and the next. As a Philanthropy Manager, you will cultivate significant gifts for amazing education and charitable research projects, you will provide funding for scholarships to support students from underrepresented backgrounds and will raise philanthropic funds for priority research areas including cancer, other global health issues and climate change. You will encourage and inspire donors to make long-term, sustainable gifts.
You will be joining an established team of fundraisers made up of Senior Philanthropy Managers, Philanthropy Managers and Philanthropy Officers. You will have experience of delivering against financial targets, along with the ability to translate complex information into a compelling ask in both verbal and written form. As a Philanthropy Manager in DARO, you will be innovative, self-motivated, and take ownership of fundraising opportunities in this area and generate significant gifts for amazing philanthropic projects. You will have an enthusiasm for building relationships, the skill to interact with high-level donors and supporters, and the ability to showcase the sector-leading academic research to a range of audiences.
We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy.
World-class research and outstanding global education



The client requests no contact from agencies or media sales.
We are looking for someone who:
- Demonstrates excellent interpersonal skills and the ability to build trust with key stakeholders
- Has experience of supporting the wellbeing of caring professionals, ideally with those in Christian ministry
- Is familiar with the Anglican diocesan structures and culture
- Is a strategic thinker with experience in partnership development
- Shares our vision to see flouishing clergy
This newly created role within St Luke's is supported by a generous grant from the Henry Smith Foundation to develop our wellbeing programmes over the next three years. The Associate Director will engage with dioceses and individual clergy as they explore and embed our wellbeing programmes.
The post holder will represent St Luke's and our Christian ethos within senior diocesan teams and help shape and deliver our strategic vision for flourishing clergy. This role will support the advancing clergy reflection programme and support dioceses, other networks and communities and Theological Educational Institutions in establishing wellbeing practices.
The role is home based with travel around the UK as required. There will be a requirement to be in London at least once a month for team meetings.
This role carries an occupational requirement for the postholder to be a practicing Christian, in accordance with Schedule 9, Part 1 of the Equality Act 2010. The role involves representing and upholding the Christian ethos of St Luke’s in both internal leadership and external engagement.
Please see job pack for more information.
Applicants must have eligibility to work in the UK.
A leading charity in clergy wellbeing and mental health
The client requests no contact from agencies or media sales.
Job Role
Reports to: National Director
Budget responsibility: Yes
Line management: 3 direct reports (Community Outreach Coordinator,Empty Spaces to Homes Programme Manager, Head of Construction & Delivery). Manage the relationship with the Upcycling Programme consultant.
Post: Permanent
Location: Home-based with frequent travel and some overnight stays to internal and external events and project sites across England, Wales and Scotland. All staff meetings are held in our ReStore, Romford.
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Job Purpose
To support Habitat GB’s vision of a decent home for everyone, the organisation has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively.
As a result, a new team has been formed, which will focus on developing and delivering high quality programmes in England, Wales and Scotland. The Director of Programme Delivery will be accountable for consolidating and supporting the new team to flourish. And for co-leading (with the Director of Retail) the development and performance of one out of two Strategic Goals, to: ‘Develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’.
Key responsibilities include the design, delivery and performance of Habitat GB’s domestic programmes and to support the effectiveness of a joined-up UK housing advocacy strategy. The Director of Programme Delivery will also act as an external representation on behalf of Habitat GB, working with the National Director, Housing Advocacy Manager and others on influencing & engagement opportunities, including the development of thought leadership to increase Habitat GB’s influence on policy & decision makers, increasing credibility with partners, communities and other collaborators. The role will also work collaboratively across Habitat GB and the Habitat for Humanity International (HFHI) network, including working with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships.
As a member of the Senior Leadership Team, the Director of Programme Delivery works to ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a values-led approach to people and culture approach.
Key Accountabilities/Responsibilities:
Strategic development and programme delivery:
-
Accountable for co-leadership (with the Director of Retail) of the strategic leadership, development and performance of Habitat GB’s Strategic Goal: ‘Develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’.
-
Responsible for overseeing and ensuring the high-quality design, delivery and performance monitoring of programmes under this strategic goal, including Habitat GB’s flagship Empty Spaces to Homes programme which aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty commercial and retail properties into homes and through researching, advocating and collaborating in coalition with others to foster a wider uptake of the Empty Spaces to Homes approach.
-
Working in collaboration with other teams, responsible for the delivery and performance of other GB-based programmes and the development of new strategic initiatives.
-
Source and manage contractors/consultants to work on individual projects in line with our procurement and finance policies. Be responsible for effective contract management including quality assurance of their work and ensuring value for money. Proactively work with the Senior Leadership Team to ensure the organisation prioritises and delivers successfully across the 5 Strategic Enablers, including: taking proactive leadership to deliver high quality programmes and projects; increasing capacity and capability for Monitoring, Evaluation and Learning; technical and thought leadership; increasing visibility and leadership of our mission in GB; ensuring we are a thriving organisation; and championing One Habitat approaches.
-
Maintain awareness of the relevant trends to inform organisational and team strategic planning. Create and maintain a learning culture which identifies opportunities to innovate and adapt.
-
Engage with HFHI and the wider sector to inspire, innovate and influence the development of Habitat GB partnerships and programmes.
-
Ensure programmes are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities.
External representation and strategic partnerships development:
-
Represent Habitat GB in Great Britain and, where required, internationally. Work closely with the National Director and others on influencing & engagement opportunities, including the development of thought leadership to increase Habitat GB’s influence on policy & decision makers, increasing credibility with partners, communities and other collaborators.
-
Work collaboratively with the Fundraising & Partnerships team to support or lead high quality partnerships and strategic relationships.
-
Work closely with other teams to ensure the development of high-quality proposals, propositions and reports which leverage opportunities across institutional and non- institutional prospects and contribute to our credibility as a trusted and impactful organisation.
-
Be proactive in responding to external challenges as well as opportunities to raise the profile and impact of Habitat GB.
-
Ensure the organisation, its mission, strategic aims, services and products are consistently presented positively to relevant stakeholders. Act as an advocate for the organisation. Promote and enhance the charity’s position externally and develop and maintain good relations and effective networks with relevant stakeholders
Performance management, reporting and monitoring:
-
Set quality standards and meaningful KPIs to encourage ownership and accountability with direct reports, team, and contractors and effectively monitor progress towards agreed targets.
-
Work with the Senior Leadership Team to oversee the active management of the National Strategy through the co-development of a new Performance Framework for the organisation, ensuring it is robust, strategically aligned, and balances prioritisation and focus with innovation and adaptability. Represent relevant areas of performance in governance forums, including Board level.
-
Work closely with the Director of Finance, Operations & Compliance to track performance, and contribute to high quality reporting, income forecasting and budget management.
Leadership and management:
-
Lead a high performing and ambitious team, inspired to implement and grow the strategy and with a core focus on positive impact for Habitat GB’s community and strategic partners.
-
Develop, lead and focus the Programme Delivery Team, its budget, activities and performance, to ensure the delivery against funding and impact targets.
-
Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans.
-
Role model our values in line with Habitat GB’s inclusive approach to people and culture.
Organisational Leadership:
-
Support the National Director in delivering Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
-
As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
-
Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
-
Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
-
Deputise for the National Director when required and represent Habitat GB in external meetings and forums.
Person profile:
-
Expert knowledge of programme and project design, delivery and monitoring. It would be helpful (but not essential) if this was in a thematic area related to Habitat GB’s vision and mission of ‘working in partnership to create housing solutions, and break down the barriers to decent, safe and affordable homes for all - in Great Britain and around the world’.
-
Proven track record of developing and leading innovative programme or project delivery strategies, community-development or partnership strategies which deliver ambitious targets.
-
Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
-
Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
-
Strong understanding and experience of complex organisational change projects, including the ability to support new teams to develop and thrive.
-
Strong budget and financial management skills.
Skills and competencies:
-
You have excellent interpersonal, influencing and networking skills and can communicate with impact across diverse audiences.
-
You are a strategic, analytical and entrepreneurial thinker who is focussed on increasing impact in line with Habitat GB’s mission and a clear vision for how strategy translates into delivery
-
You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
-
You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. Strong leadership skills and commitment to the highest levels of integrity, honesty, openness and good governance with the capacity to inspire and motivate others
-
You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance.
-
You are confident and able to work across different and competing priorities
-
Business planning acumen, decision-making, and problem-solving skills. Excellent negotiation skills.
The role and responsibilities will be carried out in a way which reflects:
-
Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
-
A commitment to Habitat GB’s vision, mission, values and approach.
-
A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
-
If this sounds like it could be a good match for you, please take a look at the Candidate Pack here.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
Start your Habitat journey here…
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (please see website>vacancies for this email address) before submitting an application.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying.
Send by email referencing the job title in the subject line to our recruitment email > website>vacancies
The deadline for applications is Sunday 4th January 2026 (at 11:59 pm).
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About SCEC
SCEC was founded over twenty years ago to provide learning enrichment opportunities to primary school children in disadvantaged communities in south London. Together with our partners, several leading independent schools, we currently operate four schemes in math, literacy, science and art. Children learn through fun, engaging group activities like science experiments, storytelling and mathematical treasure hunts, all taught by qualified teachers with added support from student mentors. Through the schemes, children explore their curiosity, build knowledge and develop their confidence as learners.
Your Role
The Scheme Director is a newly created role that will be pivotal in helping SCEC extend its reach. Reporting to the Board of Trustees, you will help SCEC design and implement an expansion programme as well as coordinating the delivery of the existing schemes via our school partners. You will also serve as a trusted partner to the Board in the administration of the charity.
Similar to a COO, this role straddles the operational and the strategic. We are looking for a confident communicator and relationship builder who can work across varied stakeholder groups. You will have project management experience that can be applied to challenges like process design and change management. You should be able to grasp the big picture and have an eye for the details needed to deliver successful outcomes. This is an exciting opportunity for the right candidate to join SCEC on a transformational journey working with excellent learning partners and established leaders to improve educational outcomes for children.
Key Responsibilities
- Oversee scheme operations including pupil recruitment, enrolment and attendance to ensure the smooth running of schemes and maximum impact
- Promote the charity to prospective partners and donors
- Support the Board in developing, implementing and monitoring an expansion programme
- Monitor and report on scheme performance and impact
- Prepare and manage budgets and disbursement of funds
- Build and maintain systems and processes to support scheme operations, compliance and monitoring
Key Qualities
- Passionate about making a difference in the lives of children
- Demonstrated success in developing and implementing strategic plans to achieve organisational goals
- Track record of effectively managing programmes and services, including programme development, implementation, and evaluation
- Committed to working collaboratively to build strong relationships with business partners and colleagues and proactively engaging stakeholders when making decisions
- Self-motivated and highly organised, you have a strong sense of initiative and take a hands-on approach to planning and administration
Child Protection
SCEC is committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole organisation (trustees and staff). An enhanced DBS Disclosure is required for this role.
For more information, please see the attached Job Description below
Applications will be considered on a rolling basis. If you used any AI tools to prepare your application, please submit a separate statement setting out what tools you used and how you used them. As a small organisation we do not discourage the use of AI tools, but we are committed to transparency around how and why they are used.
The client requests no contact from agencies or media sales.
Director of Operations
Lead with Purpose. Shape the Future of Christian Care.
Pilgrims’ Friend Society has been providing Christian care to older people for over 200 years. Today, as the UK faces an unprecedented ageing population, we are growing to meet the challenge and we need an exceptional leader to help us deliver our vision of fulfilled living for older people.
We operate 12 care homes and 9 housing schemes across England, with ambitious plans to expand to 15 homes and beyond. Our mission is clear: to provide outstanding care rooted in Christian values, and to partner with local churches so that older people experience dignity, community, and the love of Christ.
About the Role
As Director of Operations, you will:
- Lead and oversee our portfolio of established care homes and housing schemes.
- Ensure regulatory compliance, quality of care, and financial sustainability.
- Drive operational excellence, innovation, and efficiency through systems and processes.
- Work closely with our Executive Team to deliver our Growth and Renewal Programme, including new builds and acquisitions.
- Inspire and develop a talented team of managers and operational leaders.
This is a senior leadership role with significant influence on the future of our organisation and the lives of hundreds of older people.
About You
- We are looking for a strategic, values-driven leader who brings:
- Significant experience in adult social care operations or a closely related sector.
- Strong knowledge of regulatory, Health & Safety, and compliance frameworks.
- Proven ability to deliver quality and financial targets at scale.
- A collaborative leadership style, with a commitment to developing people and culture.
A personal Christian faith and alignment with our basis of faith(a genuine occupational requirement under the Equality Act 2010).
Why Join Us?
- Be part of a growing organisation with a clear vision and calling.
- Influence how society values older people and supports churches in ministry.
- Work in a culture that prioritises prayer, faith, and excellence.
- Competitive salary, generous holiday, pension scheme, and life assurance.
The client requests no contact from agencies or media sales.
UnLtd is a vibrant, ambitious organisation at the heart of the UK’s social enterprise sector. As a key stakeholder and leading funder and supporter of social entrepreneurs, we continuously learn and adapt to better meet their needs and maximise their impact.
We are seeking a talented Communications Manager to amplify UnLtd’s voice and influence within the sector while shining a spotlight on the incredible work of social entrepreneurs. This role is about balance: telling inspiring stories that bring their journeys to life, while also demonstrating measurable outcomes, addressing challenges, and showcasing how our unique funding and support model drives impact.
As a core member of a small, collaborative team, you will create and deliver high-quality communications across multiple channels. Your work will include managing media relations, overseeing day-to-day digital communications and social media, updating and optimising website content, producing marketing and campaign materials, managing communications projects, and supporting events.
We are looking for someone with experience in a broad communications role, including press office expertise, who thrives in a dynamic environment and brings a proactive, learning mindset. The potential for impact is significant: your work will strengthen UnLtd’s positioning as the UK’s leading organisation backing social entrepreneurs at every stage of their journey, while engaging funders, partners, and communities to build a fairer, brighter future together.
We find social entrepreneurs with bold solutions to today's challenges.
This is an exceptional opportunity to join Belong’s Senior Leadership Team as Director of Policy & Research, a role that sits at the heart of our mission to shape national conversations on cohesion and integration. You will lead Belong’s policy development, research strategy, and national partnerships, ensuring our work is grounded in robust evidence and lived experience. This position offers the chance to influence systemic change, amplify Belong’s voice with policymakers and opinion formers, and ensure our insights drive real-world impact.
As Director of Policy & Research, you will:
- Lead the development of Belong’s policy and research agenda, aligning it with organisational strategy and national priorities.
- Produce high-quality policy outputs, including reports, briefings, consultation responses, and thought leadership pieces.
- Oversee the design and delivery of research projects, including commissioning and partnership work, ensuring rigor and inclusivity.
- Translate research findings into actionable policy recommendations and advocacy strategies.
- Foster strong collaboration between the Policy & Research team and Programme Delivery team, ensuring insights inform both policy and practice.
- Build and maintain relationships with policymakers, parliamentarians, journalists, and opinion formers.
- Represent Belong externally at high-level meetings, events, and in the media, amplifying our impact and reach.
- Develop strategic messaging and narratives that position Belong as a thought leader in social cohesion.
- Support campaigns and public engagement initiatives that promote Belong’s policy goals.
- Contribute to organisational development, strategic planning, and income generation through proposal development and funder engagement.
- Line manage policy and research staff, providing leadership, support, and professional development.
This is a senior leadership role for someone who thrives in a collaborative environment and wants to drive systemic change at scale.
About You
We are seeking a strategic and insightful leader with:
- Proven experience in policy development and research leadership.
- Experience working in or with government, think tanks, or advocacy organisations.
- Strong understanding of social policy and influencing processes.
- Knowledge of cohesion, integration, and community relations.
- Excellent written and verbal communication skills, including media engagement and public speaking.
- Ability to translate complex research into accessible policy messages.
- Familiarity with participatory and applied research methods.
- Strong strategic thinking and planning abilities.
- Relevant qualification in public policy, social research, or a related field.
- Experience managing teams and budgets, and supporting income generation through fundraising and proposal development.
Personal Qualities
- Passionate about improving cohesion and integration in the UK.
- Strategic and visionary thinker.
- Collaborative and inclusive leader.
- Politically astute and intellectually curious.
- Practical, focused, and reliable.
- Committed to personal and professional development.
Why Join Us?
At Belong, you’ll be part of a dynamic, values-driven team united by a shared commitment to creating a more inclusive and connected society. We offer:
- 30 days’ annual leave
- Hybrid working (typically 3 days in the office)
- Enhanced sick pay and family-friendly policies
- 3% pension contribution
- Opportunities for professional development and growth
Join us and help shape national policy and research that builds stronger, kinder, and more connected communities across the UK.
Salary: £65,000–£70,000
Location: UK-wide (regular travel across England and Wales)
Contract: Permanent, Full-time
About Belong
Belong – The Cohesion and Integration Network is the UK’s leading not-for-profit organisation dedicated to building a more united and less divided society. Established in 2019, we work across sectors to strengthen trust, belonging, and resilience in communities. Through research, policy influence, and place-based programmes, we connect people, places, and organisations to share learning and drive systemic change. Our growing membership spans local authorities, charities, civil society, and businesses. Belong is collaborative, evidence-led, and committed to equity, diversity, and inclusion.
Our office is based in Manchester and we offer hybrid working for those able to travel there. However, this role is open UK-wide and can be worked remotely, with regular travel across England and Wales required.
The client requests no contact from agencies or media sales.
About Adolescent Health Study
The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Location: Remote working. Must be willing and able to travel to London, Edinburgh and elsewhere across the UK to support business need
Reporting to: AHS Chief Information and Technology Officer (to be appointed Spring 2026)
Hours of Work: FTE 37.5 hours per week
Purpose of the post
The Strategic Data Lead will play a critical role in managing the study’s data pipeline, devising and implementing strategies for the collection, management, storage, documentation and curation of complex participant data, and sharing data with research users. In particular, there will be a need for innovative, remote data collection methods that are acceptable to children and young people taking part in the study. The role holder will provide specialist advice, direction and input to the wider scientific team to maximise the potential of the study data and future proof the resource. They will drive forward innovative solutions which enable the long-term strategic vision for data management in the study.
Main responsibilities
Strategy
- Provide expert input into the design and delivery of the study before data collection begins, maximising data quality and efficient management from the start.
- Devise and implement a data management strategy, including appropriate data architecture, meta-data and data pipeline(s), to support the study’s aims and meet the needs of the research community.
- Consider the long-term strategy for data preservation and discoverability, to futureproof the resource and ensure maximal use.
Technology and innovation
- Identify and oversee the delivery of novel solutions for collection and management of complex health data, including transfer of data from specialist equipment and mobile technology, such as wearables or app-based data.
- Lead procurement activities, where required, to support the data management strategy, translating the needs of users into appropriate specifications and working with third parties to oversee delivery of solutions.
Risk management and compliance
- Oversee the development, management and continual improvement of all procedures used to process, manage and store data, ensuring that they are kept up to date and comply with relevant legislation and local guidelines.
Collaboration and Stakeholder Engagement
- Build relationships with other longitudinal population studies (LPS) in order to seek advice where appropriate and ensure sharing of best practise within the LPS community.
- Work closely with researchers, data scientists and national bodies, such as Population Research UK and the UK Longitudinal Linkage Collaboration, to support study objectives.
- Consult and co-operate with colleagues and stakeholders, including children and young people, to support the use of the study’s data for collaborative research purposes, identifying opportunities to maximise the potential of the data.
- Offer creative solutions to issues that arise, consulting with and influencing stakeholders with differing expectations, ensuring the impact of any change is communicated and understood by those involved.
Essential criteria:
- Proven track record of managing large and complex data sets within an academic, research or similar environment, including different types of data from multiple sources, including those with complex ethical and governance requirements.
- Thorough understanding of legislation regarding data management, confidentiality and security.
- Understanding of research governance.
- Demonstrable experience in developing and implementing a data management strategy.
- Experience of implementing current and developing technologies used for collecting, storing and accessing research data.
- Excellent organisational skills with the proven ability to manage multiple competing projects simultaneously to achieve deadlines.
- Educated to degree level in Computer Science or related discipline or equivalent experience.
- Proven innovation and pro-active problem-solving skills.
- Proven ability to influence and negotiate with different levels of staff and external contacts.
- Excellent communication with both internal and external stakeholders including the ability to communicate technically complex ideas at an appropriate level.
Desirable criteria:
- Proven skills in programming using various languages and technologies including understanding of data manipulation and statistical packages used to manage, manipulate and analyse data e.g. SQL, Python, R.
- Proven ability to effectively lead, direct and manage a team of technical staff.
- Experience of working with a longitudinal research study, or equivalent, at a senior level.
- Excellent presentation skills, with experience of presenting to diverse audiences.
Working Environment
- Full time role with flexible working arrangements.
- AHS is a national organisation, and our activities take place across the UK.
- Flexible working will be required across several geographical locations in the UK. Travel may be required to AHS locations, fieldwork sites and partner organisations.
- As a small charity, we offer a range of benefits, including enhanced sickness and family-friendly pay, additional annual leave, the opportunity to purchase up to five extra days’ holiday each leave year, a 10% employer pension contribution, and one paid volunteering day per year.
Application Process
This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply online with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is EoD Sunday 25 January 2026.
Interviews are currently expected to be held during the week commencing 23 February or 02 March 2026.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership and delivery teams. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
Role Purpose:
The Clinical Director will provide strategic clinical leadership to the Restraint Reduction Network, ensuring that all initiatives, standards, and practices align with evidence-based approaches, human rights principles, and the goal of reducing restrictive practices across education health and social care settings. This role will champion best practice, influence policy, and support the implementation of RRN Training Standards nationally and internationally.
This role will also include delivering training, audits, working on projects that reflect areas of expertise and supporting organisations to restrictive practices through six core strategies.
Role Summary
· To be the clinical lead for RRN including leading our work supporting providers to improve via the six core strategies.
· To provide clinical leadership for the RRN Partners Programme through acting as lead RRN consultant and delivering programmes.
· Working with the Director of Organisational and Workforce development to ensure programmes are effective and contemporary and evolves as practice evolves and improves with feedback
· Providing collaborative leadership of RRN in leading a restraint reduction movement across the British Isles and leading our RRN members community.
· Work with members of RRN Senior leadership team and board of trustees to ensure RRN is both sustainable and impactful in line with charities purpose
· Support RRN manager and associates to develop a range of resources ensuring that all RRN resources are:
o evidence based (linking with academics and universities)
o co-produced (with people with lived experience of restraint)
o protects human rights (linking with human rights organisations)
· Support and contribute to the continuous improvement of the RRN training standards and RRN Practice Leadership Diploma
· Act as an ambassador and spokesperson for the RRN, ensuring positive relationships with key stakeholders including charities, civil servants, professionals, academics and people with lived experience
· Ensure RRN develops its reputation as leaders in restraint reduction nationally and internationally and ensure internal culture reflects trauma informed practice we promote
· Work collaboratively with CEO to ensure clear strategy and internal culture reflects trauma informed practice we promote
· Ensure all resources and work undertaken by RRN reflect best practice in co-production with people with lived experience of restraint
· Supporting RRN associates with lived experience with clear expectations of their role and putting in person centred processes to minimise the impact of trauma through the direct work they do for RRN and the interaction with the organisation.
· Contribute to the development of a Community of Practice
Key Responsibilities:
Strategic Leadership
- Lead the clinical vision for restraint reduction across education, health and social care, ensuring alignment with RRN’s mission and values.
- Provide clinical leadership in ensuring all RRN activities are trauma informed and people with lived experience are provided with support then need to minimise risk of retraumatising.
Policy & Standards
- Ensure RRN Training Standards and resources are co-produced, remain current, evidence-based, and compliant with legal and regulatory requirements.
- Contribute to national and international policy development on restraint reduction and restrictive practices.
Quality & Improvement
- Drive continuous improvement initiatives, including audits, research, and evaluation of restraint reduction strategies.
- Monitor and report on clinical outcomes and impact measures related to restraint reduction.
Stakeholder Engagement
- Build strong relationships with NHS Trusts, social care providers, special schools, regulators, and self-advocacy groups.
- Promote co-production with people with lived experience of restraint and their families.
Education & Workforce Development
- Support the development and delivery of RRN Diploma
- Provide clinical leadership for webinars, conferences, and professional development initiatives.
Research & Evidence
- Collaborate with academic partners to advance research on restraint reduction and disseminate findings.
- Ensure all RRN resources are evidenced based reflecting best practice from both research and people with lived experience.
Please apply by sending a current CV together with a supporting statement demonstrating how your skills and experience meet the job description and person specification. Your supporting statement should be no longer than 2 A4 pages.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.
The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.
This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.
This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.
Key Responsibilities
Strategy & Service Direction
-
Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.
-
Shape the future service model, including workforce planning, channel strategy, automation and technology.
-
Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.
-
Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.
Service Performance
-
Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.
-
Own and deliver KPIs, SLAs, performance dashboards and quality standards.
-
Ensure effective processes, incident response, risk management and signposting and referral pathways.
-
Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.
People, Culture and Capability
-
Lead the team members across functions such as supervisors, case support, QA and training
-
Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.
-
Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.
-
Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.
Quality, Compliance and Risk
-
Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.
-
Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.
-
Oversee high-risk escalations, operational risk identification and mitigation.
-
Ensure compliance with internal policies, such as data protection and cybersecurity.
Service Development
-
Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.
-
Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.
-
Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.
-
Drive innovation in digital service delivery and multi-channel support.
Partnerships, Impact and Growth
-
Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.
-
Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.
-
Contribute to the expansion of the Helpline model into new geographies.
-
Act as a senior ambassador for the service and organisation.
Internal Leadership and Collaboration
-
Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.
-
Contribute to organisational strategy, planning cycles, and Executive Team decision making.
-
Lead or support cross-organisational projects where operational expertise is required.
Requirements
Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data.
Essential
-
Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.
-
Proven ability to scale a service, introduce new operational models and lead organisational change.
-
Experience managing multi-layered teams (including volunteers), ideally across remote environments.
-
Strong understanding of QA, safeguarding principles, operational risk, and compliance.
-
Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.
-
Exceptional people leadership, communication and stakeholder-management skills
-
Experience improving processes, implementing new systems or delivering service innovation.
-
High emotional intelligence with a calm, pragmatic approach to problem-solving.
-
Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.
Desirable
-
Understanding of cybercrime, cybersecurity, online harms or digital victimisation.
-
Experience working in a charity or volunteer-powered environment.
-
Experience delivering training, public speaking or representing an organisation externally.
-
Experience with helpdesk systems, CRM, or telephony/triage systems
-
Knowledge of trauma-informed practice.
What we offer
-
Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.
-
Pension scheme - 8% employer contribution to your workplace pension scheme
-
Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.
-
Remote working cost budget - an annual allowance to cover eligible remote working costs
-
Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture.
-
Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.
-
Professional development - access to ad-hoc training based on your role and professional growth interests
-
Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.
-
Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.
-
Time off for learning - request time off to pursue training or development opportunities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
EduSpots is an innovative, dynamic, and community-orientated UK and Ghanaian registered charity which connects, trains, and equips grassroots voluntary educators (named ‘Catalysts’) to drive community-led change through education spaces named ‘Spots’. Our vision is of a world in which communities unite to create the futures they want to see, through education.
Since 2016, through collaborating with over 400 local voluntary community educators and actors – named ‘Catalysts’ – who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance.
Our Ghana-based team creates collaborative learning opportunities through three leadership programmes for Catalysts which are increasingly facilitated by the EduSpots app: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead EduKidz (early years education), DigLit (digital literacy), EcoSTEM (STEM and environmental education) and Ignite Equity (gender equity) clubs for learners typically aged 3-16, alongside locally designed education projects, reaching over 10,000 learners of all ages annually.
We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last two years, with a recent independent evaluation by Expectation State offering further evidence in support of our model’s outcomes. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model. In the period, we are aiming to double our network reach, bringing an additional 50 Spots into the network.
We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a finalist for the 2023 Their World Scale-Up Innovation Prize. In 2021, our Founder was a Finalist in the UNESCO-backed $1 million Global Teacher Prize.
We are excited by our future.
About this role
The Global Head of Operations is a new role being introduced in 2026 with the core purpose of strengthening systems, processes and strategic delivery across both EduSpots Global and EduSpots Ghana, offering hands-on support to the CEO and wider staff across a range of areas.
In this senior role, you will work closely alongside the CEO, offering her the advice and skills needed to move EduSpots successfully through a complex period of growth in a challenging fundraising context, enabling more learners and Catalysts to participate in a unique community-led model of education, whilst sharing our practice more widely.
We are looking for an organised and empathetic strategic leader, ideally with strong or developing skills across project management, finance, HR and MEL skills and an ability to work independently in a fast moving work environment.
This role has the potential to grow into a Director of Global Operations or Deputy CEO role in time for outstanding candidates, and carries significant organisation-wide responsibility.
Candidates should hold a genuine passion for educational equity, a strong belief in the power of community-led models to transform lives at scale and a high level of flexibility in a fast-changing yet friendly and playful work environment.
Whilst this role is remote, and open to all global candidates, you will need to have understanding and experience of UK law, accounting and policy development, or a strong appetite to build experience in this area quickly.
Main duties and responsibilities
Systems
- Work with the CEO and staff to proactively strengthen systems and processes across the organisation, including monitoring, evaluation and learning frameworks and operations.
- Support the wider team with IT, including general skill development, leading the Google Space system.
- Monitor compliance to organisational policies and lead the quarterly review of the organisational risk register, working with the Ghana Head of Operations.
Finance
- Work with the Finance and Admin Officer to produce monthly and quarterly global management accounts, cash flow analysis and to complete the annual audit.
- Lead the financial planning of the organisation, working with the CEO and the Ghana Head of Operations to create the annual budget.
- Work with the Ghana Head of Operations to strengthen financial systems, processes, and training across the organisation.
- Work with the Ghana Head of Operations to prepare budgets for funding bids as needed.
- Work with the grants team to track grant spending and produce consolidated financial reports (including expenditure from the UK and Ghana) for donors.
- Ensure EduSpots’ new accounting software (QuickBooks) is fully embedded and utilised.
- Oversee bank account management, including payments, checking bank statements, and reviewing bank reconciliations for UK and Ghana.
- Ensure staff payroll (likely to be outsourced) and payments to freelancers / consultants are done accurately and in a timely manner.
HR
- Work alongside the CEO, Head of Operations, Safeguarding and Inclusion Managers and wider staff to develop strategies to sustain and strengthen a high performing and friendly work culture.
- Work across the team to strengthen HR and performance management structures, informed by best practice and legal frameworks.
- Lead the recruitment of staff, consultants and volunteers in the UK (advertising roles, drafting contracts, contacting referees and completing all filing and administration relating to recruitment).
- Onboard new staff, provide training on policies and procedures, and track key information (leave, appraisals, etc) for UK staff.
- Regularly review and keep the Staff Handbook up to date.
- Depending on skill-set, work with the CEO to lead professional development for staff across the organisation, liaising with trustees and advisory group members.
Administration & Governance
- Manage and maintain databases and our Google Drive system.
- Ensure compliance with GDPR and adherence to our child safeguarding and protection policy.
- Maintain insurance renewals, tracking and filing.
- Review and keep up to date all organisational policies in line with current legislation, working with the Trustees and Directors.
- Assist the CEO in the administration relating to EduSpots’ governance, including board meeting arrangements and minute taking.
- Support the CEO in all ad-hoc tasks that arise, working closely alongside her to ensure the smooth running of the organisation.
Strategic insight
- Work closely with the CEO and staff/Catalysts across the organisation to ensure all EduSpots’ decision-making is strategic and in the best interests of the Catalysts, Sparks and Communities we partner with.
Other areas
- Depending on experience, you may in time take on management responsibilities for some staff, but this role is principally a systems strengthening and quality improvement role, working closely with the CEO to offer advice and additional capacity.
- Depending on experience, you may support with grants writing / management and/or community fundraising. Experience of fundraising would be of significant benefit to the organisation in this key leadership role.
Personal Specification
Essential
- Minimum of 7 years’ experience of operations in a small/medium charity context.
- Self-starter with the ability to hit the ground running and work with minimal supervision with high levels of flexibility.
- Self-motivated, with an ability to motivate and energise others.
- High level strategic understanding, critical thinking and the ability to strengthen systems in a fast-paced high performance environment.
- Excellent communication, both oral and written.
- The ability to thrive and adapt in a fast-paced, creative and impact-driven culture.
- Strong administrative skills with a high level of attention to detail.
- Experience in creating user-friendly tools and processes to support project and quality management.
- Experience using Google Suite, with strong Excel skills.
- Tech savvy – ability to learn new tech tools efficiently.
- Experience coordinating others.
- Excellent interpersonal and teamwork skills with strong empathy and cultural sensitivity
- Strong personal alignment with the mission, vision and values of EduSpots.
Highly desirable
- Experience supporting charity Boards, and working with external bodies including auditors, tax authorities, and other official bodies is highly desirable.
- Experience complying and strong familiarity with UK charity regulations and requirements.
- Experience preparing budgets and financial reports for donors/grants.
- Experience of working in a cross-cultural team.
- Experience of working with an international charity would be advantageous.
Please send a tailored covering letter and CV addressed to the CEO Miss Cat Davison by Wednesday 31st December with a hope to meet shortlisted candidates for a first-round interview in the week starting Monday 12th January.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we’re looking for
We’re looking for an exceptional Director of Fundraising and Communication who will lead our fundraising and communications with vision and purpose, helping us grow our reach, deepen our impact and amplify our voice. You’ll be joining a people-centred, mission-driven team, united by a shared commitment to making a meaningful difference. At a time when vulnerable young people face increasing challenges, our work has never been more urgent. If you’re motivated by impact and driven by purpose, this is a good opportunity to contribute to lasting change.
You will be stepping into a well-established and highly effective organisation, but one that remains energised by innovation and continuous improvement. We actively welcome fresh thinking and new approaches that help us evolve and enhance our work.
What will you do?
This is a pivotal moment to join JET as we build on fourteen years of impact and enter a new chapter in our journey. We have ambitious plans to expand our reach and influence, and we’re seeking someone who can help us strengthen our funding base and sharpen our message.
Reporting directly to the CEO, you will lead and develop our fundraising team, shaping a cross-stream strategy and an integrated communications plan. You’ll be responsible for setting the strategic direction for fundraising, communications and events across the organisation. By doing so you will raise JET’s national profile, grow our supporter base and significantly increase income to support programme expansion.
You’ll bring strong experience across multiple fundraising streams, with a proven track record of securing significant multi-year funding and building lasting relationships with funders—both individuals and organisations. Alongside leading our fundraising efforts, you’ll take ownership of our brand, ensuring clarity and consistency in our messaging, helping partners tell our story, and securing positive media coverage.
You’ll lead the development of campaigns, fundraising and marketing activities, and digital engagement that not only enhance our national profile but also drive supporter engagement and income growth.
This is a home-based role, with travel required to and within the regions where we operate, including attendance at key events.
About you
You will provide strategic leadership across fundraising, communications, marketing and events. Your work will be closely aligned with JET’s five-year strategy, enabling continued growth in funding and programme delivery.
You’ll bring a wealth of experience in leading fundraising and communications at a strategic level, with a strong understanding of the sector and a track record of securing and sustaining major gifts and partnerships. You’ll be adept at managing integrated campaigns across multiple channels and growing income through sustainable funding models.
Your leadership style will be collaborative and empowering, with the ability to build high-performing teams and foster a culture of accountability and innovation. You’ll be a confident communicator, able to inspire and influence, with excellent relationship-building skills and a strategic mindset.
Above all, you’ll be passionate about JET’s mission to empower young people facing adversity. You’ll be a credible ambassador, committed to equality, diversity and inclusion and driven by the desire to make a meaningful difference.
Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
-
Flexible working
-
Enhanced annual leave
-
Homeworking allowance
-
Occupational pension scheme
-
Occupational sickness scheme
-
Special paid leave provision
-
Enhanced family leave
Download the Candidate Information Pack
Read our Applicant Privacy Notice
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
Applications will be reviewed on an ongoing basis. The advert will close on Friday 16 January 2026 at [23:30] but may close earlier if a suitable candidate is found, so we encourage early applications.
Provisional Interview Process
Stage 1
-
First interview: Online interview
Stage 2
-
Online Workshop and fireside chat
-
Face-to-face interview with presentation in London
Questions?
Contact us through our website.
Please note:
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role.
As part of our recruitment process, we want to make clear that we are not able to offer visa sponsorship for this position.
Please note that the interview process outlined above is provisional and may be subject to change.
The client requests no contact from agencies or media sales.