Senior trust officer jobs
Join our Stories Team and help amplify the voices of patients and fundraisers, showcasing the impact of The Royal Marsden Cancer Charity. Collaborate across departments to deliver inspiring campaigns and case studies that raise awareness and drive action. Be part of a rewarding career where your work supports The Royal Marsden to save the lives of people affected by cancer, everywhere.
What You’ll Be Doing
- Collaborating across the Charity and the hospital to identify opportunities where patient and supporter stories can amplify fundraising and awareness.
- Interviewing patients, families, and supporters to create powerful stories for fundraising materials, campaigns, and digital platforms.
- Building and stewarding relationships with case studies, ensuring diversity, representation, and sensitive management across all communications.
- Reviewing and shaping case study briefs to ensure clear objectives and agreed criteria are met.
- Maintaining and auditing the case study database to keep an up‑to‑date, ethically managed bank of stories and images.
- Working with colleagues in the PR, fundraising, marketing and digital teams to showcase stories across channels, support events, and maximise the Charity’s impact.
What We’re Looking For
- A natural storyteller with strong copywriting, interviewing, and editing skills, able to craft powerful patient and supporter stories across digital, print and campaign channels.
- A relationship builder with excellent interpersonal skills, empathy and resilience, who can connect sensitively with case studies while maintaining professional boundaries.
- A creative communicator who can interpret briefs, tailor content for diverse audiences and showcase stories that drive engagement, fundraising and brand awareness.
- A collaborative team player who thrives on working with colleagues across fundraising, marketing and PR and communications, building strong relationships and sharing ideas to create impactful stories together.
Why Join Us?
We’re a values-driven charity committed to saving the lives of people with cancer everywhere by funding life-saving research and world-leading treatment and care at The Royal Marsden. You’ll be part of a collaborative team that’s ambitious, kind, and purposeful – with the flexibility to work in a way that suits you.
What we offer:
- Hybrid working between home and Chelsea with occasional travel to Sutton.
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. If this sounds like the opportunity for you, we’d love to hear from you.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Isabel Hospice as our new Senior Philanthropy Manager and play a leading role in shaping the future of our high-value fundraising.
About the role
This is an exciting opportunity for an experienced fundraiser to lead and inspire our Philanthropy Team, driving income from corporate partners, charitable trusts and foundations, and major donors.
You’ll combine strategic vision with hands-on relationship management, developing long-term, meaningful relationships that help ensure every person in eastern Hertfordshire receives the compassionate end-of-life care they deserve.
Working closely with senior leaders, trustees, and colleagues across the hospice, you’ll lead by example: crafting compelling proposals, inspiring engagement, and ensuring every donor feels valued and connected to the impact of their support.
About you
You’ll be a confident, emotionally intelligent leader with a proven track record of securing significant income and building trusted partnerships. You’ll bring creativity, warmth, and the ability to motivate others, both your team and your supporters.
You’ll also have:
- Experience leading high-performing fundraising teams and delivering ambitious income targets
- Excellent relationship management and influencing skills at a senior level
- Strong strategic and organisational ability, with a collaborative mindset
- Exceptional written and verbal communication skills
- A deep commitment to the mission and values of Isabel Hospice
- A driving licence and own car
What we offer
- A supportive, values-led environment where your work truly matters
- The opportunity to shape and grow high-value fundraising at a respected local charity
- The chance to make a tangible difference to local families when they need it most
Benefits
- 27 days holiday plus bank holidays
- Pension and life assurance schemes
- Employee Assistance Programme for health and wellbeing support
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Galapagos Conservation Trust (GCT) is looking for a proactive individual with good storytelling skills to produce fundraising applications and reports that inspire. As part of GCT’s Fundraising & Communications team, you will work closely with the Senior Development Manager to secure grant funding from Trusts & Foundations across our programme portfolio (including island restoration, community resilience, ocean protection and plastic pollution topics), with an increasing focus on securing multi-year funding to embed sustainability in our programme delivery.
You will be a great writer, researcher and comfortable working with numbers, enabling you to identify new fundraising opportunities and develop engaging proposals and reports with clear budgets. You will also be an organised individual with great attention to detail, ensuring you can effectively balance your time across competing deadlines and tasks.
We are looking for someone with:
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1-2 years proven experience in Trusts & Foundations fundraising.
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Experience working with budgets in Excel.
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Experience of working with a database and managing contact lists and records.
Key responsibilities:
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Increasing restricted & unrestricted income from Trusts & Foundations in line with GCT’s fundraising strategy with the Senior Development Manager
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Supporting keeping our database, internal documents and files up-to-date and GDPR compliant for Trusts & Foundations and external contacts.
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Producing high quality proposals and reports, ensuring consultation of key GCT team members and partners in their development, and submitting these to meet all deadlines.
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Support the Senior Development Manager with applications for multi-year grants, such as writing and budget inputs, Theory of Change inputs and organising supplementary materials.
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Helping to maintain excellent relationships with existing funders via bespoke outreach and thank you letters, project updates as appropriate, and semi-regular communications on GCT materials/events.
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Proactively researching potential funders and supporting the Senior Development Manager and Senior Leadership Team members on their cultivation.
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Reviewing fundraising success from Trusts & Foundations and developing annual fundraising plans with the Senior Development Manager.
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Supporting the Senior Development Manager with Trusts & Foundations income and fundraising pipeline updates to GCT’s Senior Leadership Team and Trustees as required.
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When grants are successful, lead or support the Senior Development Manager with handover actions to the Programmes team to ensure project budgets, timelines and donor expectations are clear.
Please see the full Job Description for more information.
About GCT
GCT is the only UK registered charity to focus exclusively on the conservation and sustainable development of the Galapagos Islands. The Galapagos Islands, Ecuador are one of the planet’s first UNESCO World Heritage Sites and a global conservation priority due to unique biodiversity. It is an exciting time to join GCT, as we are about to launch our 2026-2028 strategy, as we strive to achieve our key ambitions by the year 2030 across our programmes, fundraising and communications efforts.
Why join us?
Not only will you gain a connection with cutting edge conservation impact in Galapagos, but you will have the support of a fully engaged, friendly and inclusive staff team. GCT value every team members growth, and to boost your fundraising career, you will get opportunities to develop your skills with internal training from GCT’s senior fundraising team as well as opportunities to benefit from professional external training to support further development where relevant and feasible.
How to apply
GCT welcomes applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability.
To apply for this role, please provide (i) a CV and a (ii) a covering letter explaining how you meet the key requirements of the role and your motivation for applying.
Closing Date: midday (GMT) Wednesday 3rd December. Applications will be reviewed on a rolling basis, so submitting your application early is encouraged as the role may be filled early.
GCT welcomes applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability.
To apply for this role, please send (i) a CV and a (ii) a covering letter explaining how you meet the key requirements of the role and your motivation for applying to the GCT inbox which can be found on our website.
Closing Date: midday (GMT) Wednesday 3rd December. Applications will be reviewed on a rolling basis, so submitting your application early is encouraged as the role may be filled early.
The Trust supports, develops & promotes projects that achieve measurable conservation, sustainable living & protection of the environment in Galapagos



The client requests no contact from agencies or media sales.
Empower with Coffee: Head of Fundraising & Partnerships, Fair Shot
Location: Fair Shot Café, Slingsby Place (Hybrid: 3 days office, 2 days home)
Salary: £47,000 per annum + Excellent Benefits
Contract: Full-time, Permanent
About Fair Shot
At Fair Shot, we believe everyone deserves a fair shot at employment. Adults with learning disabilities face one of the highest unemployment rates in the UK, and we're here to change that. Through our year-long traineeship programme, we equip individuals with the skills and confidence to thrive in the workplace, whether as expert baristas or office professionals. Every pound raised helps us create opportunities, break barriers, and transform lives.
The Role
We're looking for a passionate and strategic Head of Fundraising & Partnerships to lead our income generation and help us scale our impact across London. This is more than a fundraising role - it's about building a movement for inclusion.
You'll design and deliver a fundraising strategy that secures vital income from trusts, foundations, corporates, and major donors. You'll also forge partnerships that amplify our mission and open doors for the people we serve. Working closely with our CEO and COO, you'll be at the heart of our growth journey.
What You'll Do
- Develop and implement a fundraising strategy (annual income is £900k-£1m)
- Secure funding from trusts, foundations, corporates, and HNWIs.
- Lead on bid writing, proposals, and stewardship, ensuring compelling submissions
- Build authentic partnerships that create real-world impact
- Represent Fair Shot at events and networking opportunities, raising our profile and generating new leads
- Report on progress to the Board and help shape our future
About You
We're seeking a dynamic and driven fundraiser, ready to take the lead on this exciting challenge and craft a strategy that powers real, lasting impact. Here's what you'll bring:
- Proven experience in fundraising and partnership development, with a strong track record of success.
- A strategic thinker who can turn ideas into action.
- Exceptional relationship-building skills, able to inspire and influence senior stakeholders.
- Skilled in bid writing and pitching, with a clear, persuasive style.
- Entrepreneurial, proactive, and driven by results-and by purpose.
Benefits
We offer a brilliant benefits package including:
- 30 days paid holiday (including Bank Holidays) + one Friday off each month
- Flexible working (3 days office, 2 days home)
- Free beverages and staff lunch at the café
- Training and career development opportunities
How to Apply
If this role sounds like your perfect next move, one where you will lead fundraising for a wonderful, impactful charity that's changing lives, we'd love to hear from you. Please send your CV and a cover letter with the subject line : Head of Fundraising Application.
Applications should be addressed to Bianca Tavella, CEO Fair Shot
The closing date for applications is Friday 12th December 9am.
Prospectus is delighted to be supporting a national charity in the search for a Trusts and Foundations Manager to join their collaborative High Value Relationships team.
This national charity focus on improving the lives of people facing financial hardship in later life. Their helpline and expert advisers offer free, practical support to older people without enough money to live on. Through their grants programme, they support hundreds of local organisations working directly with older people across the UK.
As the Trusts and Foundations Manager, you will be responsible for leading, developing, and delivering the organisations Trusts and Foundations fundraising. This will involve line managing and working with a Senior Trusts Officer to continue securing grants of £50k and personally led on donors capable of giving £50k to £1m+. Looking to build upon existing relationships and developing new relationships with trusts and foundations, this role will focus on multi-year funding and long-term relationships.
To be successful as the Trust and Foundations Manager you will have proven experience of securing six figure gifts from trusts and foundations. This person will also have evidence of growing income from trusts and foundations and ideally have line managed others before. They will be passionate about the work of Independent Age and be excited to join an ambitious team.
This is a permanent and full-time role with a salary of £46,227 (office based and hybrid) or £41,607 (home-based). This organisation offer a range of flexible working arrangements, from a 9-day fortnight and flexible working hours to hybrid working. If you need a different form of flexibility, they are always happy to talk flexible working.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. Please in the first instance share an up-to-date CV with us and should your experience be suitable, we will look to arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to finalise your formal application. We are looking forward to connecting with you soon.
This organisation is committed to safeguarding and follows Safer Recruitment practices to ensure they are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. The role also requires a basic DBS certificate.
Woman’s Trust is a leading, specialist mental health charity supporting women and children affected by domestic abuse. As we approach our 30th anniversary in 2026, we stand at a powerful moment of growth and transformation. Each year, our trauma-informed, women-led services provide life-changing counselling, therapeutic support and advocacy to women and children across London. Our ambition is to scale this work to reach many more nationally. With a dedicated team of 45 staff, a strong financial foundation and annual income of £1.3m and a deeply committed Board of Trustees, we are poised to shape an ambitious new strategy for the years ahead.
We are now seeking an inspirational Chief Executive Officer to lead Woman’s Trust into this next chapter. This is a rare opportunity to guide a respected organisation whose work is not only transformative but often life-saving. The CEO will steer our strategic and operational development, strengthen and expand partnerships, grow sustainable income, and champion our voice across policy, public campaigns and mental health advocacy. Alongside a dedicated and collaborative team and Board, you will play a vital role in delivering and developing innovative services—supporting women and children, survivors navigating the justice system, and peer-led support groups—ensuring we remain responsive to the needs and experiences of those we serve.
We are seeking an inspirational and experienced people leader who combines strategic thinking with the ambition needed to position Woman’s Trust for growth. Confident in representing your organisation at a policy and advocacy level, you will act as a powerful ambassador for survivors’ mental health, influencing systems, shaping debate and strengthening our public voice. With strong financial and governance insight and the ability to build trusted, values-driven relationships across sectors, you will model a growth mindset and a commitment to continuous improvement. Above all, you will uphold our feminist, inclusive and survivor-centred values, nurturing an empowering and equitable culture for our staff, volunteers, partners, and—most importantly—the women and children we serve.
To read more about the opportunity and our work, including how to apply, please download the full appointment brief.
If you have the passion, clarity and commitment to champion the mental health and wellbeing of women and children survivors—and the leadership to guide Woman’s Trust into a bold new era—we would be delighted to hear from you.
Closing Date: 21 December 2025
People Beyond Profit Screening Conversations: 22 December - 6 January 2026
Woman’s Trust Panel Interviews:
· First Stage (online): 13 & 14 January 2026
· Second Stage (in-person): 22 January 2026
Please note:
This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This position plays a key role in growing income,inspiring participation and building new ways forpeople to support Action for Pulmonary Fibrosis.The Senior Fundraising and Innovation Manager will create and scale fundraising products, expand community and third-party participation and cultivate ideas that turn into measurable income. It is a role that combines strategy with action, identifying opportunities and testing them, through to launch, improvements, analysis and embedding
them into the APF fundraising portfolio.
The postholder will own an income target, lead fundraising product growth and manage a team with their own income responsibilities.
Success means more supporters raising more money, in more ways, with clear journeys and deeper connection to APF’s mission. This role will collaborate closely with the Senior Supporter Care and Campaigns Manager, and the
Senior Partnerships and Philanthropy Manager, as well as the Communications team, to ensure audiences receive seamless, coordinated journeys. Campaign planning, product launches and supporter stewardship will be delivered through collaboration and combined success measures to ensure fundraising activity is connected.
Further details can be found in the job description attached.
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
Grants and Trusts Manager (Part-Time, Hybrid Considered)
Organisation: Gilgal Birmingham
Hours: 3 days per week (22.5 hours)
Salary: £35,000 – £40,000 FTE (pro rata £21,000 – £24,000 depending on experience)
Location: Birmingham (hybrid and remote options considered)
Closing Date: Monday 15th December
Gilgal Birmingham is a specialist domestic abuse charity providing refuge accommodation and community-based support for women and children at risk of, or experiencing, domestic abuse. We offer emergency refuge spaces and a growing range of outreach services that help women rebuild their lives, access safety, and move towards independence.
We are seeking a Grants and Trusts Manager to secure and manage the funding that enables this vital work. This is a key strategic role leading our grants, trusts, statutory funding and corporate income pipeline, working closely with the CEO and Senior Management Team. You will be responsible for prospect research, high-quality bid writing, reporting, and building strong relationships with funders and partners. This role is ideal for a self-starter who can manage the full fundraising lifecycle and contribute to the growth of a life-changing service.
Key Responsibilities
Strategy and Planning
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Work with the CEO to implement Gilgal’s Fundraising and Income Generation Strategy.
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Develop and maintain a pipeline of funding opportunities from trusts, foundations, statutory bodies, and corporate partners.
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Prepare a rolling income generation plan with timelines and bid targets.
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Support the CEO in identifying opportunities for partnership bids and collaborative tenders.
Grants and Trusts
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Research and identify suitable funding opportunities aligned with Gilgal’s priorities.
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Develop strong, evidence-based funding proposals with clear outcomes and robust budgets.
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Coordinate with service leads and finance staff to ensure accuracy and compliance.
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Manage the full bid lifecycle, from identification through to submission, monitoring, and evaluation.
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Maintain a funding tracker with deadlines, progress updates, and reporting requirements.
Relationship Management
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Build and maintain strong relationships with funders, trusts, commissioners, and partners.
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Provide ongoing updates to funders to strengthen long-term partnerships.
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Attend relevant meetings, events, and briefings.
Reporting and Monitoring
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Produce clear, impact-focused reports for funders and stakeholders.
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Work with colleagues to collect and analyse outcomes data to inform bids and reporting.
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Review successful and unsuccessful bids to identify trends and improve future applications.
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Support the CEO and Finance Director in aligning budgets with funder requirements.
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Contribute to regular Funding Overview Reports and Income Generation Plans for the Board.
Corporate and Individual Fundraising Support
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Support the CEO in developing relationships with corporate partners and donors.
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Contribute to wider fundraising initiatives as needed.
Other Responsibilities
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Uphold confidentiality and data protection in line with Gilgal’s policies and the Data Protection Act.
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Promote equality, diversity, and inclusion.
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Contribute to organisational planning, evaluation, and policy development.
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Support a culture of collaboration and continuous improvement.
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Undertake other duties reasonably requested by the CEO.
Essential Skills and Experience
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Proven track record in trusts and grants fundraising at a senior level.
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Experience in bid writing and grant management within the charity or public sector.
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Strong understanding of trust, foundation, and statutory funding landscapes.
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Excellent written communication and persuasive writing skills.
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Highly organised with the ability to manage multiple deadlines.
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Financial literacy and ability to prepare project budgets.
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A collaborative, flexible, and motivated approach to work.
Desirable
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Membership of the Chartered Institute of Fundraising or similar.
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Experience using CRM or fundraising databases.
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Experience in the domestic abuse, housing, or social care sectors.
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Experience with corporate fundraising or CSR partnerships.
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Knowledge of impact measurement and theory of change.
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Knowledge of funders in Birmingham/West Midlands and/or with an interest in domestic abuse.
Due to the nature of our work, this post is open to women only and is covered by a Genuine Occupational Requirement (Schedule 9, Equality Act 2010). All appointments are subject to references and a DBS check.
The client requests no contact from agencies or media sales.
Help us secure the funds needed to save lives.
We are looking for a passionate Senior Direct Marketing Officer to join our Individual Giving team at Samaritans. This role will create, manage and implement key campaigns and projects across the Individual Giving (IG) programme to recruit and retain supporters maximising loyalty and lifetime value.
Contract
£38,000 - £40,000 per annum plus benefits
Full time (35hrs per week)
Fixed Term Contract (12 months)
Hybrid working with link to Ewell office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
We are passionate about flexible working, talk to us about your preferences
What you’ll do
Craft creative direct marketing campaigns across a range of channels
Manage campaigns from concept to fulfilment and analysis
Develop long-term marketing strategies to maximise income
Work with staff across the organisation to deliver high class supporter experience
Review and analyse campaign effectiveness
Build strong relationships with external suppliers and agencies
What you’ll bring
Proven experience of direct marketing campaign management
Sound understanding of customer relationship marketing and integrated marketing communications
Experience of managing online and offline campaigns
Strong project management skills
Ability to communicate with a wide range of stakeholders
Excellent copywriting and proof-reading skills
Full Job Description and Person Specification here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Friday 5th December @ 09:00am
Interviews: w/c 8th December 2025. Second round interviews will be held on 15th and 16th December.
The client requests no contact from agencies or media sales.
The Talent Set are delighted to partner with our client on a fantastic Trusts and Foundations Manager role. This pivotal position offers an exciting opportunity to shape and lead the organisation’s trust and foundation fundraising strategies, driving growth in a dynamic and ambitious environment.
Key Responsibilities
- Develop and execute strategies to expand the trust and foundations portfolio, ensuring sustainable pipeline growth
- Manage a diverse portfolio of existing funders and cultivate new relationships to secure multi-year and increasing donations.
- Steward relationships, ensuring high levels of engagement and retention
- Collaborate with internal teams to develop compelling propositions and align funding opportunities with organisational developments.
- Management and development of a Trust Officer responsible for small trusts, medium funders, and stewardship activities, offering guidance and strategic insight.
- Track and report on funding pipeline, stakeholder engagement, and relevant metrics to senior leadership.
- Manage donor communications, submission of funding applications, and reporting requirements effectively.
Person Specification
- Proven experience managing trust and foundation fundraising, ideally at a senior level, with a track record of securing six-figure contributions.
- Strong relationship-building skills with the ability to cultivate and sustain long-term partnerships.
- Excellent strategic planning and pipeline development skills, with an innovative approach to funding models
- Demonstrated ability to lead, motivate, and develop team members, with excellent communication skills.
- A results-oriented mindset with strong organisational skills and capacity to manage multiple priorities.
- Ability to adapt to evolving organisational needs and contribute to strategic growth initiatives.
What’s on Offer
Salary: circa £41,000
Remote based roles with regular meetings in London (travel paid for)
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
We're looking for an organised, confident and resilient Senior Contact Centre Officer to join our Costumer Service Team located at our Head Office in Islington.
£28,500.00 - £29,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* To receive enquiries in all formats and be the first point of contact to resolve or action/escalate accordingly.
* Support the Customer Contact Centre Service Lead in creating a "first time resolution" team culture when handling enquiries, requests and complaints; linking customers with relevant departments, duty staff and undertaking the necessary administration and monitoring.
* First time resolution of informal complaints and transfer formal complaints relating to reactive repairs in accordance with Look Ahead's policy and procedure to the Senior Complaints and Feedback Officer
* To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process.
* Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, void/empty property repairs, insurance, rechargeable, planned, cyclical and servicing works. Monitoring the progress of works orders to including updating, varying, and completing work orders
* Ensure repairs and voids process are updated on CX housing management system at each stage accurately and efficiently.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Approachable and open behaviour. Works as part of a group or team.
* A strong approach and commitment to providing an excellent customer service.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Demonstrates significant confidence and high levels of self-esteem.
* Is respectful, articulate, and sensitive in style of communication, remaining tactful and diplomatic when dealing with difficult situations, able to maintain confidentiality.
What you'll bring:
Essential:
* Supervisory experience including inducting and training other team members.
* Ability to manage and support others with complex cases and enquiries.
* Natural problem solver and self-motivated.
* Understanding of resource management including forward planning, business continuity and rota management
Desirable:
* Knowledge of the housing / repairs and maintenance sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds
Pleasee full job decription on our Website
Head of Finance
Location: Bath (minimum of 4 days in the office)
Contract: Permanent, full-time (35 hours per week, Monday–Friday)
Salary: Up to £65K (dependant on skills and experience)
About St John’s Foundation
St John’s Foundation is one of Bath’s oldest charities, supporting individuals and communities for over 850 years. Today, we continue to make a lasting difference across Bath and North East Somerset by helping people to live independent, fulfilling lives and by working to build stronger, more resilient communities.
As we continue to evolve, we are investing in modern systems, governance and talent to ensure we can deliver lasting social impact with integrity, efficiency, and purpose.
The Role
We are seeking an experienced Head of Finance to join our team. This role will play a pivotal role in ensuring the long term financial health and sustainability of St John’s Foundation and its trading subsidiaries.
Reporting to the Director of Finance, you will lead and take responsibility for our day-to-day financial operations and manage a dedicated team of finance professionals. You will ensure robust financial control, accurate reporting, and effective systems that underpin the charity’s strategic ambitions and operational delivery.
This is a senior, operational leadership role, offering the opportunity to shape our financial systems, guide a talented team, and contribute directly to our mission. You will also manage the next phase of our finance system implementation.
What You’ll Do
· Manage the finance team, ensuring timely, accurate financial reporting and high standards of control.
· Manage all aspects of financial management — including cashflow, balance sheet integrity, and statutory reporting.
· Lead on the statutory reporting and oversee budget setting and management accounts.
· Manage the next phase of our finance system implementation, embedding process improvements and digital innovation.
· Support the Finance Director with governance, risk management, and strategic financial planning.
· Manage investment and endowment accounting, ensuring compliance and effective performance monitoring.
· Provide insightful analysis and reporting to the Executive Team and the Board of Trustees.
About You
We’re looking for an experienced senior finance professional who combines technical expertise with strong leadership skills.
You will have:
· A recognised accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent).
· Proven significant experience in senior finance leadership, including management accounts, budgeting, and statutory reporting.
· Strong technical knowledge of accounting standards and charity finance (including restricted and endowment funds).
· Demonstrable strong knowledge of financial controls, accounting standards, and (ideally) charity finance.
· Proven experience managing or implementing finance systems or digital transformation projects.
· Excellent communication and influencing skills, with the ability to build trust across all levels.
· A collaborative, proactive, and improvement-focused approach.
Desirable:
· Experience within the not-for-profit or charity sector.
· Knowledge of property and investment accounting.
· Familiarity with cloud-based finance systems.
Why Join Us?
Joining St John’s means becoming part of a long-standing Bath charity that puts people at the heart of everything it does. Your work will directly support older adults and people in financial need, and you’ll be part of a friendly, collaborative team that cares about doing things well and doing them with trust, courage and kindness.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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At 21 Together, we believe every person with Down’s syndrome has the right to live a happy, rich and fulfilling life. Based in Maidstone and working across Kent, we support children and young people with Down’s syndrome, their families, and the professionals who work with them.
We are a small but impactful charity looking for an inspiring Chief Executive Officer to lead us through the next phase of our growth.
Job Title: Chief Executive Officer (CEO)
Organisation: 21 Together
Location: Maidstone, Kent (Hybrid working available)
Salary: From £48,561 FTE, dependent on experience
Contract: Permanent or Fixed Term (flexible)
Working Hours: Part-time or Fractional (minimum 3 days per week)
Closing Date: 5th January 2026
Interview Date: Early January 2026
The Role
As CEO, you’ll provide strategic leadership, oversee operations, and drive income generation to ensure our long-term sustainability. You’ll work closely with our committed Board of Trustees, lead a passionate team, and act as the public face of the organisation.
We’re open to part-time or fractional working arrangements (minimum 3 days/week) to attract the right person.
Key Responsibilities
- Deliver our mission and long-term strategy
- Ensure strong financial oversight and fundraising success
- Lead and support staff and volunteers, fostering a positive and inclusive culture
- Maintain strong governance and ensure legal compliance
- Represent the charity externally and build key stakeholder relationships
- Monitor impact and promote continuous improvement
About You
We’re looking for someone who is:
- An experienced leader with a strategic mindset
- Financially astute, with a track record of managing budgets and securing income
- A confident communicator with excellent stakeholder engagement skills
- Committed to inclusion, learning, and supporting vulnerable communities
Desirable: Experience or understanding of Down’s syndrome and/or learning disabilities.
What We Offer
- Flexible working (minimum 3 days/week)
- Hybrid arrangements available
- Supportive and values-led culture
- Opportunity to make a meaningful, visible difference
The client requests no contact from agencies or media sales.
We are seeking our first Head of Fundraising to join our Senior Leadership Team, build the function and leave a legacy.
Reporting directly to the Chief Executive, you will lead on developing and delivering our fundraising strategy, with primary focus on trusts and foundations and corporate partnerships, with the potential to grow individual philanthropy in the future.
You will be a key ambassador for the organisation, building and managing strong, long-term relationships with funders who share our mission. You’ll bring vision, strategic clarity and emotional intelligence to developing compelling cases for support, always ensuring alignment with organisational goals and understanding that for us, income is a vehicle to impact.
You’ll manage and develop one Senior Officer initially, with the possibility that we may be able to expand the team as income grows. The Senior Officer post is currently empty, so we hope that you’ll be able to be involved in the recruitment of this post enabling you to shape your own team. You’ll also play a wider role in shaping the organisation’s strategy and culture as part of a collaborative and ambitious leadership team.
Key responsibilities:
Strategy and Leadership
- Lead development and execution of a fundraising strategy focused on trusts,foundations and corporates (with a possible addition of individual philanthropy further down the line).
- Act as a member of the Senior Leadership Team, contributing to organisational strategy, planning and culture, and supporting the Chief Executive to report to the board on fundraising.
- Manage, develop and grow the Senior Officer role; build a high-performing team.
Fundraising and Relationship Management
- Create and manage a pipeline of funding opportunities, securing multi-year grants and strategic partnerships that support our research, policy and delivery ambitions, and reflect our values.
- Lead the development of major funding bids - including drafting proposals and coordinating input from SLT colleagues and other relevant team members.
- Cultivate, steward and deepen relationships with existing and prospective funders, acting as a confident and credible ambassador.
- Collaborate closely with colleagues to develop strong proposals, cases for support and pitch materials, including engaging in depth with some of the complex research that we seek to fund.
- Represent the organisation externally — in meetings, networks and events.
Innovation, Growth and Sustainability
- Develop and test models to diversify income to enable impact – building on our current strategy, but bringing an open mind to exploring new activities.
- Embed fundraising monitoring, evaluation and performance reporting into the organisation; ensure transparency with senior leadership and trustees.
- Maintain close alignment between fundraising strategy and organisational strategy, ensuring funder relationships are ethical, values-aligned and sustainable.
About you:
We’re seeking someone who is ambitious, driven and emotionally intelligent — a relationship-builder ready to step into a senior leadership role and leave a legacy.
Essential
- A proven track record of securing significant income from trusts, foundations and/or corporate partners.
- Experience in managing complex relationships with funders, with excellent stewardship and retention skills.
- Experience of running reliable due diligence processes to assess funding opportunities.
- Able to translate research, policy or innovation-led programmes into compelling funding propositions.
- Excellent project management skills, including the capacity to coordinate colleagues in developing complex fundraising bids.
- Some experience of line management, team development or mentoring.
- Excellent written, verbal and influencing skills, able to engage funders, senior leaders and colleagues.
- Strategic mindset, with capacity to manage multiple priorities in a fast-moving environment.
- A genuine passion for the mission of the Money and Mental Health Policy Institute, and the empathy to engage with lived experience perspectives.
- Alignment with our collaborative and flexible working culture — able to work in a high-trust environment, collaborate openly with colleagues across multiple teams and contribute positively to team wellbeing and culture.
Desirable
- Experience of major donor fundraising, or exploring new income streams.
- Experience of reporting to a board, including of producing high level board papers and working with high profile stakeholders.
- Knowledge or networks within the essential services, health, research, policy or grant-giving sectors.
Terms:
- Reporting to: Chief Executive
- Staff supervised: One team member, who we hope you will be able to be involved in recruiting
- Annual Gross Salary: £64,800 (employees who are not London-based receive the same salary, including London weighting, but cover their own travel costs to the office, typically twice a month)
- Location: Either London-based, with two days per week in Money and Mental Health’s East London office, or home-based with the ability to travel to London at least twice per month. The role will also require some travel for meetings.
- Hours: Both full-time and part-time applicants considered, at a minimum of four days per week. Job shares, consolidated hours and other flexible working arrangements will be considered. Please indicate your preferred working hours on application.
- Contract type: Permanent
- Holidays: 28 days per year (including 3 days between Christmas and New Year when the office is closed), plus bank holidays
- Pension: Opportunity to be enrolled in the workplace pension scheme (subject to meeting standard auto-enrolment qualifying criteria). After enrolment, the charity contributes the equivalent of 5.5% of monthly gross salary, subject to an employee contribution of at least 2.5%.
- Other benefits:
- Every team member has a personal training budget, with many internal training opportunities.
- Cycle to Work and season ticket loan schemes.
- Enhanced maternity/paternity/parental leave terms, offered at an equal rate: employees eligible for statutory maternity/paternity/shared parental pay receive 90% of earnings for up to 12 weeks.
- Rental deposit loan scheme.
- A flexible working culture: core working hours are 10am–3pm, with flexibility outside these times (agreed with management) for employees to distribute working hours across the week.
Switchback is built on the transformational power of trusted relationships – and that applies to our supporters and partners too. As we get ready to launch our next strategic plan, we’re looking for a new Head of Development to help us grow an even stronger supporter base across the full fundraising landscape, ranging from philanthropy to corporate partnerships, to trusts and foundations.
We are an ambitious team who want to make a huge difference, both to the lives of the young men we support and to society through transforming the justice system.
As Head of Development and a member of the Leadership Team, you will play a key role in shaping and leading a new and ambitious Development Strategy to secure the resources we need to grow our frontline and influencing impact. You’ll lead on supporting and galvanizing our small but mighty Development Team to grow their skills and Switchback’s income. You’ll oversee our development systems and processes, maintaining our trajectory of growth to ensure we remain sustainable in future years. And you’ll understand how to interpret and use our robust data and compelling Trainee journeys to make a compelling case for support to the full range of existing and potential supporters.
We’ve grown our income from £1m in 2022 to £1.5m in 2025 and know that further growth requires a clear development strategy which engages supporters in our vision for transforming more lives through better resettlement policy and practice.
This is an exciting role for a first-time leader - you will be fully supported by an experienced CEO and a collaborative Leadership Team, with a focus on your professional development. You’ll be joining at an exciting time of growth and building on a strong fundraising track record.
Our ambitious new strategic plan aims to support more Londoners than ever by 2030 and build the evidence for transforming national resettlement policy, with a staff team of 30 dedicated individuals aiming to push forward that vision. We are a hands-on, collaborative team, so you’ll need to enjoy getting stuck in with everything from bid writing to pitching to building our pipeline of prospective supporters.
We are seeking someone with a strong track record in building long-term funding relationships, who can apply that skill across the whole fundraising landscape, including with both institutions (corporates, trusts and foundations, and statutory grants) and individuals (high net worth philanthropists and individual regular donors).
You’ll be a confident bid writer who can guide your team in producing high quality applications and funder reports. You’ll be happy to absorb and build on Switchback’s style and continuously promote our gold standard of stewardship, which bolsters Switchback’s funder base.
Joining Switchback means you will also work closely with all members of our dedicated team, giving you a unique perspective that will support your work in demonstrating to funders how and why their support matters, and how supporting Switchback will help them meet their own charitable aims.
If you are an experienced, successful and creative fundraiser with a track record in building long-term relationships and who shares our values and vision, we would love to hear from you.
We support young men to find a way out of the justice system and build a stable, rewarding life they can be proud of.


The client requests no contact from agencies or media sales.



