Service administrator jobs in birmingham, west midlands
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are entering an exciting phase of growth and are looking to expand our services supporting families and individuals and extend our reach across Birmingham, the Black Country, and surrounding areas. This new Operations Manager role is central to these plans.
As Operations Manager, working closely with the CEO, you’ll oversee the day-to-day running of organisation across our 2 main premises and in other community venues. You will manage the admin and appointments functions and ensure our services run smoothly, consistently, and with a focus on quality, sustainability, and user experience.
Initially, the role will be hands-on and operational, with responsibility for recruiting and training administrative staff, fully re-opening our 2 main premises, and transitioning to a hybrid model of online and face-to-face counselling. You will also support the implementation of updated policies, procedures, and new online appointment and case management systems.
As the organisation grows, there is significant opportunity for development, allowing you to contribute to how our services are delivered, strengthen our team, and help us meet the increasing need for our services.
Based at our Birmingham office, this role will require some flexibility in working hours to meet service needs, including working at other centres from time to time.
What you’ll do
· Oversee day-to-day operations across Birmingham, Wolverhampton, and community venues.
· Lead and manage the administration team, including recruitment, training, and volunteer coordination.
· Manage appointments, service utilisation, waiting times, and payments.
· Streamline processes and systems to improve efficiency, consistency, and client experience.
· Support implementation of new technology, online appointments, and case management systems.
· Ensure premises are safe, functional, and fit-for-purpose.
· Monitor service performance, budgets, and KPIs; prepare reports for management and funders.
· Promote a positive, inclusive, and supportive workplace culture.
· Work closely with service managers and the CEO to align operations with strategic goals.
· Ensure compliance with HR, health & safety, and organisational policies.
What we’re looking for
· Proven experience in operational management, ideally in third sector, health, or community services.
· Strong administrative experience and ability to oversee budgets, KPIs, and performance.
· Experience designing and embedding processes, policies, and systems.
· Confident in implementing technology and using data to drive decisions.
· Experience managing premises and creating safe, functional environments.
· Understanding of client journeys and accessibility, with experience improving engagement and service utilisation.
· Knowledge of HR and health & safety, with experience managing staff wellbeing and compliance.
· Strong leadership, communication, and relationship-building skills, with a commitment to inclusion and equity.
About Kapella
Kapella’s mission is to build better relationships and improve the wellbeing of families and individuals. We provide accessible and affordable services, including counselling, family mediation, training, and domestic abuse programmes across Birmingham and the Black Country. Our work includes self-paying clients as well as funded projects delivered through contracts, grants, and partnerships.
Why join Kapella?
Play a key role in expanding essential services to families and individuals across Birmingham and the Black Country.
Be part of a passionate, supportive, and values-driven team.
Significant opportunity to shape operational processes and grow into a senior leadership role.
25 days annual leave plus Bank Holidays, pension, CPD and staff wellbeing support.
How to apply
Please send your CV and a covering letter outlining your relevant experience and how you meet the requirements of the role.
Closing date: Wednesday 5 November 2025.
Kapella is an inclusive employer and welcomes applications from all sections of the community.
Location: Birmingham Office (with travel to Wolverhampton and other community venues)
Hours: Full-time (37.5 hours per week) – 4 days considered for the right candidate
The client requests no contact from agencies or media sales.
Job Title: Team Assistant
Location: Remote
Salary: £25,104 (pro rata)
Hours: 21 hours per week (flexible working patterns considered)
Contract: Part Time, Permanant
Are you highly organised and passionate about creating supportive, inclusive workplaces? We're looking for a proactive Team Assistant to keep our operations running smoothly at GFS. You'll provide vital administrative support to our CEO and Leadership Team, coordinate board meetings, nurture our team culture, and ensure everyone is connected and supported to deliver impactful work.
About Girls Friendly Society
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage.
Why Join Us?
At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy:
- Remote working with annual in-person opportunities to connect with colleagues
- 25 days annual leave (pro rata), plus bank holidays
- Long service leave after two years
- GFS Pension Scheme with 7.5% employer contribution
- We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities.
- 24-hour access to Employee Assistance Programme
- Season ticket loan
- Annual EDI Learning Days
- Study time and personal training budget to support your professional development
Our Commitment to Equality, Diversity and Inclusion
GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups.
As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process.
Key Dates
· Closing date: Noon, 11th November 2025
· Informal Q&A (optional): 1pm, Wednesday 5th November 2025
· Interviews: Monday 24th and Wednesday 26th November 2025
The client requests no contact from agencies or media sales.
About the role
Beat is recruiting a Helpline Advisor to support the team in responding to the significant demand from those affected by eating disorders. Beat are receiving more contacts than ever before, this is an opportunity to make a difference to the lives of each and every person that gets in touch, this includes sufferers, family, friends, supporters and more. Working as part of the Helpline team, the Helpline Advisor’s role is to ensure that incoming contacts from our beneficiaries receive high quality, timely support when they need it.
We particularly encourage applications from Welsh speakers for this role; we have received funding from the Welsh government and are looking to improve our service delivery for our Welsh-speaking beneficiaries.
Submitting an application
Completed application forms should be returned via the website page. The closing date for this position is Tuesday 28th October at 9am, however Beat has the right to close this position at any time, so please do submit your application early to avoid any disappointment. Shortlisted candidates will be invited to interview by close of business on Monday 3rd November.
Interviews will take place on Tuesday 11th November via Microsoft Teams.
Founded in 1989 as the Eating Disorders Association, our mission is to end the pain and suffering caused by eating disorders.



The client requests no contact from agencies or media sales.
Whether assisting students and residents on a daily basis, supporting weekend residentials, conferences and events, or working with the team which delivers our annual Foundation Celebration, this role is at the heart of providing a welcoming campus environment.
The Campus Accommodation and Hospitality Manager will lead a team of reception and housekeeping staff to deliver and administer a full range of campus services. As well as providing an efficient and welcoming reception service, this includes the management of meeting rooms, accommodation booking, achieving and maintaining high standards of housekeeping, and overseeing contracted catering and refreshment services. The postholder will be part of a committed staff team, giving and receiving support to deliver the operational needs of the Foundation in a way which reflects our ethos of hospitality, care and community.
This is a full-time role, with some evening and weekend work during weekend residentials and other events. The postholder will also participate in an out-of-hours on-call rota.
Key responsibilities
1. To manage the delivery of accommodation and hospitality operations.
- Foster a welcoming and inclusive atmosphere for students, staff, and visitors from diverse backgrounds and denominations.
- Oversee the day-to-day running of hospitality services including accommodation, catering and menus, and support for conferences and events.
- Represent the staff team on hospitality matters at the Foundation’s residents’ and community forum meetings
- Maintain high standards of cleanliness, presentation, and service across all facilities
- Liaise with Facilities Manager regarding maintenance needs arising in meeting rooms and accommodation
2. To manage a team of hospitality staff.
- Draw up duty rotas for the Hospitality team based on varying operational need.
- Provide ongoing support, training, and development for team members.
- Carry out line management responsibilities in line with the Foundation’s HR policies and procedures
3. To manage the delivery of events and conferences.
- Generate quotes for events and conferences in consultation with internal and external organisers
- Support marketing for events, conferences, and other campus activities
- Oversee the Hospitality team to ensure effective administration for the smooth delivery of hospitality for teaching, residentials, events and conferences.
- Oversee room bookings, check-ins/outs, ensuring smooth turnaround of all accommodations between occupancy.
4. Procurement
- Manage procurement for hospitality goods and services in consultation with the Management Accountant and the Director of Operations.
- Monitor costs and implement efficiencies while maintaining quality.
At Action for ME, we believe that change won't just happen; it has to be made. That's why action and impact are at the heart of everything we do. Whether that's helping people today with support, information, or care. Or working towards securing future change through our research and campaigning work.
The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.
More information can be found in the application pack.
You will play a pivotal role supporting the Charity in several different ways. Working with the Senior Leadership Team, you will ensure the smooth running of the organisation, providing administrative support to the Director of Operations and the Chief Executive. As a self-starter you will manage a range of tasks such as diary management, meeting minutes, assisting with event administration and HR administration. No two days will be the same!
You will be the point of contact for our HR, recruitment and training systems, ensuring consistency and assurance across the organisation. You will support HR administration such as supporting recruitment, on-boarding and off-boarding of colleagues as well as taking minutes for Board meetings, so you will need to be able to maintain a high level of confidentiality.
As a team player, you will provide comprehensive, confidential and sensitive people-orientated administration support, developing a deep understanding of our organisation, our work and build strong, effective working relationships with colleagues.
Remote working at home can be challenging for some and for others, it works incredibly well. You will need to be able to work on your own, use your own initiative and ensure you are proactive in maintain good levels of communication and contact with your colleagues to ensure we deliver the best service possible to people with ME.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Part time, permanent
Location
Whittington
Hours
Part time (22.5 hours)
Annual salary
B – 2 £25,947.56 - pro rata for part time hours
Review Date
19/10/2025
The Group Volunteer Administrator reports into the Group Volunteer Manager and is responsible for the smooth operation of our group volunteer services. They will play a vital role within the volunteer function by ensuring the smooth running of the volunteer lifecycle from recruitment to offboarding.
They will support the Group Volunteer Manager in the delivery of workshops to volunteer leads and ensure an overall positive experience for our volunteers.
Knowledge and experience
Essential
·Experience of working in an administrative role
·Experience of working with a HR or Volunteer information system
·Demonstrated ability to handle sensitive information with confidentiality and professionalism.
Desirable
·Experience of working in a volunteer role
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Time management
·Attention to detail
·Excellent communication abilities and problem solving
·Excellent mathematical skills
·Strong organisation skills
·Proficient in Microsoft packages, especially excel
·Ability to multi-task
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote (UK-Based) Contract Type: 6 months fixed term, Full-Time. Occasional travel to London for team days.
About Us
UK Community Foundations (UKCF) is the national membership organisation for 47 accredited community foundations that have a collective presence in every postcode. Through place-based philanthropy and giving, we invest in communities to transform people’s lives.
We are currently rolling out and implementing 33 individual Salesforce Nonprofit Success Pack (NPSP) instances for our community foundations, transitioning them from a shared Salesforce instance to independent systems. Each instance follows a network-agreed design while allowing customisation to meet specific foundation needs.
Why Join Us?
You’ll be part of an impactful organisation that strengthens communities across the UK.
You’ll have the opportunity to work on an exciting digital transformation project as part of a small and supportive team.
We offer a flexible work pattern that supports your personal responsibilities, as well as a remote-working environment with options to work either from home or at local community foundation offices.
We are passionate about building a supportive and collaborative team culture, which you will be a valued part of.
We support opportunities for professional development and training.
We support the mental health of our staff with mental health first aiders and a fantastic independent wellbeing service that provides bespoke support to all employees.
At UKCF, we put inclusion at the forefront of our work and believe in equal opportunities for all. That is why our recruitment process is inclusive to all, and our salaries are transparent.
Role Overview
Reporting to the Senior Technology Advisor, the Salesforce Administrator will play a crucial role in the successful implementation, development and ongoing support of the new Salesforce system and structure across our network.
Key Responsibilities
- Administer and configure Salesforce, including workflows, Flows, fields, page layouts, record types, dashboards, and reports.
- Manage user access, roles, profiles, permissions, and public groups.
- Provide daily first-line support to members, troubleshooting issues and handling change requests.
- Support community foundations employees in implementing and adapting their individual Salesforce instances.
- Automate business processes using tools such as Flows, approval processes, validation rules, and email alerts.
- Test and implement system improvements within a sandbox environment before deployment.
- Facilitate data migration and ensure data integrity.
- Perform system deployments and ensure a smooth transition for users.
- Work with colleagues to develop and maintain training materials, including video tutorials and documentation.
- Deliver user training and promote best practices across the network.
- Collaborate with Salesforce leads across community foundations to share knowledge and resolve issues.
- Ensure compliance with GDPR and cybersecurity best practices.
Required Skills & Experience
- Minimum 2 years of experience working with Salesforce.
- Salesforce Administrator Certification.
- Strong understanding of Salesforce configuration, including roles, profiles, permissions, OWD, sharing rules, and security settings.
- Experience with Salesforce Flows to streamline processes and enhance data accuracy.
- Experience in requirement gathering and proposing technical solutions.
- Excellent problem-solving skills with a proactive approach to system enhancements.
- Strong communication and relationship-building skills.
- Ability to train and support users with varying levels of Salesforce experience.
- Experience managing data migrations and ensuring data integrity.
- Knowledge of GDPR regulations and information security principles.
Desirable Skills & Experience
- Experience with Salesforce Nonprofit Success Pack (NPSP) and managed packages.
- Knowledge of Salesforce Lightning and Experience Cloud.
- Experience in the grant-making sector using Salesforce.
- Experience implementing system changes and supporting digital transformation.
- Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder).
- Experience working or volunteering in the charitable or voluntary sector.
If you are a skilled Salesforce Administrator with a passion for digital transformation and making a difference in the charity sector, we’d love to hear from you!
Every UK community should have access to an agile community foundation, known for identifying local need and providing resources that empower change.




The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a motivated and engaging Support Services Manager to join our Lived Experience & Clinical Practice directorate.
As we broaden our reach and enhance our service offerings, we're seeking an inspiring and forward-thinking leader to guide our team through this exciting phase of growth. The ideal candidate will energise and empower others, thrive in an agile environment, and bring exceptional change management expertise to drive transformation
You will have experience in communicating with and delivering information sensitively to those living with or affected by health conditions. You must be able to convey complex information in layman's terms and deliver information over the telephone and/or in writing. Empathy and sensitivity are required to work closely with people affected by myeloma.
You will have excellent organisational, communication and IT skills with the ability to manage a wide range of tasks together with line management experience. You need to be self-motivated and committed to making a difference, with a willingness to attend Myeloma UK meetings and events and work outside office hours as and when required
Experience working in haematology or oncology nursing, clinical research or healthcare background and experience of Helplines Partnership accreditation would be beneficial but not essential.
About the role
As Support Services Manager you will support the Lead Myeloma Information Specialist, the Peer Service Co-ordinator and Support Group Co-ordinator to deliver their respective services. In addition, you will deliver personalised, empathetic, and accessible information and support to service users affected by myeloma and its related conditions (such as AL amyloidosis, smouldering myeloma, and MGUS).
You will need to work towards being an internal expert on myeloma, keeping aware of research and clinical developments, current opinions, guidelines and other initiatives in the field of myeloma and related conditions, including the pipeline of myeloma drugs.
As part of the role, you will monitor impact and ensure all services are running in accordance with Service Guidelines, including leading the submission to the Helplines Partnership for re-accreditation as required. You will lead the team in service improvements and new initiatives, working with colleagues from across the organisation to drive impactful changes.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 9am 21 October 2025 and interviews will be held on 30 & 31 October 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief, marital status, or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
We are looking for an experienced candidate to provide administrative support to SEA’s training and partnerships function.
About SEA
Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free from abuse and exploitation. Economic abuse is a form of coercive and controlling behaviour. 4.1 million UK women experienced economic abuse from a current or former partner in the last year. Not only does it limit their choices and ability to access safety, but it has an ongoing impact. It damages future dreams and aspirations, and, in some cases, it takes lives.
About the role
You will undertake a range of administrative tasks in relation to the technical infrastructure and systems needed to support and deliver our training offer. You will support the administration of some broader relationship and partnership outcomes. This includes routine tasks in relation to the administration of our CRM (Salesforce) and other partnership tools and processes as necessary.
This role will also support our efforts to grow the training offer by assisting with elements of the sales process — such as responding to enquiries, following up leads, and maintaining accurate records of prospects and bookings. While no formal sales experience is required, a proactive and relationship-focused approach is key, alongside a willingness to support the promotion of SEA’s mission and training opportunities to new and existing audiences.
Together we can transform responses and save lives.
What we offer
- 25 days annual leave plus Statutory Bank Holidays
- Home working (UK based) with travel as required
- Flexible working
- 5% Employer Pension Contribution
- 5 Wellbeing Days (non contractual)
- Reflective practice
- Health Cash Plan, including Employee Assistance Programme
- Enhanced sick pay, family leave and carer’s leave
- The chance to be part of our highly professional, supportive team
To apply
Please apply via our website.
Applications open from 6 October and close at 11.59pm on 26 October 2025. Interviews will take place virtually, week beginning 1 December 2025.
Direct applications only – no agencies please.
Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.
SEA is a Disability Confident Committed, and Kinship Friendly Employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System.
Interested? Want to know more about the Charity? check out our Website.
Eager to know more the role? Have a look at the Job Description attached
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Tuesday 4 November 2025
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



The client requests no contact from agencies or media sales.
Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
Key Responsibilities-To support BSWA’s MASH IDVA project by providing administrative support, carrying out record checks in order to provide relevant information to the Multi-Agency Safeguarding Hub
Experience Required
Expercienc of providing administrative support in busy office environments
Experience of data inputting and setting up and maintaining office systems
Experience of taking primary responsibility for specific areas of work
Experience of managing telephone enquiries sensitively and professionally
Experience of using Microsoft Office packages or equivalent, in providing administrative support
Benefits
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31 days annual leave (excluding bank holidays)
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Up to 6% matched pension contribution
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Free access to Employee Assistance Programme
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Life Assurance scheme while in employment (a lump sum of 4 times salary)
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Cycle to Work scheme
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Health Cash Plan scheme available to all employees from day one
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Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team.
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
The closing date for receipt of completed applications is at 12 noon on 6th November 2025. Interviews will take place in the weeks commencing 17th November 2025
Location: Remote/ Home-based in UK. Occasional national and international travel required.
Contract: 1 year with the possibility of extension dependent on continuation of funding
Reporting to: Deputy Head of Operations
Salary: £35,000
Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.
Overview
We are seeking a highly organised, values-led Administrative Support Officer to provide essential administrative, financial, and coordination support to ensure the smooth and effective day-to-day operations of WeProtect Global Alliance.
In this new role, you will join our small, remote Secretariat and support administration, finance, staff coordination and meetings, helping the team work efficiently while upholding a strong commitment to child protection and the mission and values of WeProtect Global Alliance.
If you are motivated to use your skills to contribute to our global mission of creating a digital world free from harm for children and young people, this is the place for you.
Job description
Overall purpose of role
The Administrative Support Officer will play a vital role in ensuring the smooth and effective day-to-day running of WeProtect Global Alliance. Reporting to the Deputy Head of Operations, this new role provides wide-ranging support across administration, finance, HR, and team coordination, ensuring that internal processes run efficiently in a dynamic, remote working environment.
Key Responsibilities
Administrative and Operational Support
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Provide general administrative support to the Secretariat, including correspondence, maintaining organisational records and policies, and managing virtual offices.
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Schedule and coordinate Board and FRAC meetings, including preparing materials and accurate minute-taking.
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Support the organisation of retreats, away days, and staff travel, as well as managing the Monday meeting rota and staff engagement activities.
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Order equipment, business cards, and other items for staff as needed, and maintain the fixed asset register.
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Provide ad-hoc support to the Communications Lead, assisting with administrative tasks, coordination, and document preparation as required.
Finance and Contracts Administration
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Support financial processes by coding and processing invoices, expenses, and receipts, assisting with monthly financial consolidation, and coding income allocations.
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Provide support with audits (UK and Stichting), intercompany transfers, payroll variance checks, and day-to-day banking.
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Assist with contract administration and supplier relationships, including account management (e.g. CloudTech24, Signeasy).
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Support payment approvals and processing in Telleroo, and contribute to accurate record-keeping for budget and compliance purposes.
Staff and HR Support
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Support recruitment processes, including the administrative aspects of staff onboarding and offboarding.
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Assist with payroll payment processing, insurance management, and HR compliance for UK and Irish staff.
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Help coordinate staff support initiatives, such as leaving gifts and team events.
Team Coordination and Events Support
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Organise and support regular team meetings.
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Circulate new policies, processes, and organisational updates to ensure staff remain well-informed.
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Contribute to the delivery of the biennial Global Summit and other major events where required.
Process Improvement and Capability Building
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Work closely with the Deputy Head of Operations to strengthen operational systems and ensure effective, compliant day-to-day management.
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Support internal training initiatives to build staff capability in finance, HR, and operational processes.
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Identify opportunities to improve processes and implement best practice across the organisation.
See attached document for the full job profile.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Administrative Assistant at Creflo Dollar Ministries Europe, you will play a vital role in ensuring the smooth operation of our ministry. Your contributions will support our mission by providing essential administrative support, enhancing our outreach efforts, and facilitating the daily functions of our office.
The client requests no contact from agencies or media sales.
We’re looking for a permanent full-time support officer to contribute their skills, experience, and personality to add value to our Blesma Support team within the Independence and Wellbeing department at Blesma, The Limbless Veterans. The role is a varied one, focusing on all aspects of welfare and support to our members.
This home-based role is to support Blesma members in the South West of England by providing a lifeline to members by delivering effective wellbeing support and advice to help reduce the negative impacts of disability and to assist them in leading independent and fulfilling lives. The role also involves representing Blesma and enhancing the charity’s profile within the local community of your area of responsibility.
The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our service personnel, veterans and their families.
Blesma is unique as a membership Association as well as a charity. Our members are the heart of all our work – therefore, the impact of Support Officers is clearly visible in the experiences of our inspirational limbless veterans.
If you are interested, and live within the following post code areas, TR, PL,TQ, EX, TA, DT, BH, BA, BS, SN, GY, JE) please read the attached Job Description and apply with your CV and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.
How to Apply
If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter which must address the screening questions within the JD. The cover letter should demonstrate how you meet the essential criteria and competencies of the role.
If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.
Please note that we may close this advertisement early if we receive a high volume of applications.
We look forward to hearing from you.
We are recruiting for an Individual Giving Manager to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager will create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam) giving, lottery and raffle and other income streams associated with individual giving.
About Life:
Life is a UK charity for vulnerable women and families facing unexpected pregnancy or pregnancy loss. Life’s aim is to provide housing, care and support to vulnerable pregnant women (typically aged 16-25) who are in crisis situations, such as those facing homelessness (or at risk of), escaping abuse or other traumatic circumstances. We offer supported housing, a helpline and counselling service, and other practical and emotional support. Our services are inclusive; non-judgemental; and client-centred.
Our Values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
About You
Reporting to the Head of Fundraising, the postholder will work closely with colleagues across the Income Generation and Marketing teams to deliver on a positive donor/ supporter experience with the aim of retention of current supporters for the long-term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of having a baby.
Information about the role:
For further information, please see the attached job description on our website.
Salary: £36,000 – £40,000 per annum
Hours: 35 hours per week
Location: Home Based with occasional travel to Head Office (Leamington Spa)
Please note that this vacancy may close earlier than the advertised closing date if a suitable candidate is found.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.