Property Services Manager

FRWK 25, £40,169 to £42,401 p.a.

Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs.

An exciting opportunity has become available for a Property Services Manager at our Nottingham Office.  It is a full time, permanent opportunity.

This is a fantastic opportunity for the right person to be at the forefront of a renewed focus on repairs and maintenance in a fast-paced charity environment.  We are passionate about building a future in which people feel safe and look to the future with hope. This starts with ensuring that our buildings are safe and welcoming and our resources are used effectively to deliver real change for people in need. 

This role would suit a forward-thinking repairs and maintenance professional with excellent communication skills. Reporting to the Head of Property and Development, the Property Services Manager will:

· Lead on the provision of an effective property maintenance service to our 1200 homes, working with contractors and our internal team to deliver customer satisfaction

· Implement best practice techniques and culture to achieve the aims of the organisation by delivering against objectives that enable continuous improvement

· Ensure that our housing stock is safe and our reputation is protected through effective management of fire, legionella, electrical, lifting, asbestos and gas safety

· Have the ability to communicate across all levels of the organisation

· Lead and develop a team, ensuring that new ways of working are efficient and support the aims of the charity.

The successful candidate will be organised, have strong communication skills, be able to manage their own diary autonomously and be proactive within their work.  They will also have;

· Substantial previous experience in the repairs and maintenance field within a social housing environment.

• Experience of managing teams, projects and substantial budgets
• Experience in change management to promote a culture where quality and customer service is prioritised
• Current drivers’ licence and access to own vehicle
• Excellent interpersonal skills with a positive and flexible approach.

For more information please contact: Claire Hardwick, Corporate Services Director.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

CVs will not be accepted.

NO AGENCIES PLEASE

PROPERTY SERVICES OFFICER, PROPERTY SERVICES, NOTTINGHAM, PERMANENT, FRWK03 £16,296 - £17,811 FTE (PRO-RATED RATE OF PAY: £11,011 - £12,035), 25HPW (MONDAY – THURSDAY: 12:00 PM – 17:00 PM & FRIDAY: 11:30 AM -16:30 PM)

We are looking for a property services officer to join Framework’s team in Nottingham to help deliver our day-to-day responsive maintenance service. Property Services provides a responsive maintenance service for properties that Framework own, lease and manage for other landlords across the east midlands.

The key tasks of this office based role involve processing the back office procedures to provide a day to-day repairs service, completion of cyclical maintenance and servicing, working with contractors and delivering a service that receives positive tenant feedback.

The successful candidate will ideally have previous experience of working in a repairs and maintenance role, and will be able to demonstrate the following:

• Knowledge and experience of dealing with repairs and maintenance

• Ability to use Excel to produce detailed reports and perform data analysis

• Ability to understand and use various software packages

• Good communication skills and ability to work well as part of a team

• Excellent time management skills and ability to meet deadlines

• Commitment to equality and diversity issues

For more detail about this role please contact David Lomas

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE

SUPPORT PLANNER, HOMELESS FAMILIES, NOTTINGHAM, PERMANENT, FRWK06 £18,476 - £20,531 FTE (PRO-RATA: £8,988 - £9,988), 18 HPW

The service will work closely with the Local Authority to reduce the use of B&B accommodation for these often vulnerable families.  We are looking for experienced workers who respond well to a fast paced service and like a challenge. 

Referrals will come from Nottingham City Council’s Housing Aid service and families will be accommodated for approximately 10 weeks.  Support will focus on addressing immediate and short term support needs and resettlement to more permanent accommodation. Housing management and a focus on move-on will form the majority of the tasks. The safety and wellbeing of families with children is paramount. There will be a high turnover and the accommodation will need to be made ready in a short time span.

We are looking for reliable, experienced and enthusiastic candidates with an understanding of safeguarding and a desire to work with vulnerable families and children. Experience of working in an accommodation setting or similar environment is not necessary but preferable and we welcome applicants with a background in working with children and/or young people.

 The main functions of this role are;

1. Positively promote the work of Framework and the new service
2. Create a support plan with the family members
3. Provide a housing management function, collect both eligible and ineligible rent, manage occupancy agreements, void and locality management
4. Ensure that the accommodation provided is both safe and healthy
5. Develop good professional relationships and networks of support relevant to the client group
6. Liaise with the local authority about move on options
7. Review support plans and risk assessments
8. Understand and act on both child and adult safeguarding issues

Working hours:

18 hrs per week – alternate weekly shift pattern of – Week 1: Tuesday 12- 6, Thursday 12-6 & Friday 12-6; Week 2: Tuesday 10- 4, Thursday 8-2, Friday 8-2

Staff are based at the main service:

38 Bentinck Road

Radford

Nottingham

Dispersed Housing: Staff are not based here

The Rise

13 Sherwood Rise

Nottingham

For more information please contact: Jennifer White

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE

SUPPORT WORKER, MOVING FORWARD SOUTH NOTTS, TO COVER MUTIPLE BASES ACROSS THE COUNTY, PERMANENT, FRWK03 £16,296 - £17,811 FTE, 37HPW

Moving Forward is a floating support service for people with mental health problems based at various locations within Nottinghamshire.

We are a dual source referral service working in partnership with Community and Local mental health teams.

You should have a good working knowledge of the support needs of people with mental health problems living independently in their own home.

You will deliver individual support plans to people to help them achieve their goals, and help review their progress and achievements.

You will be expected to work effectively within a small team, carry own caseload and support your colleagues.

You will be expected to have a good working knowledge of the needs of people struggling with their mental health, benefits, housing law, debt support and any other issues related to the person’s ability to live independently.

You will have experience of writing up and recording support notes. Must have a current driving licence and access to a car in order to cover multiple bases across the County.

For more information please contact: Richard Rosenbaum 

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE

Head of Property & Development
 

Salary: £50,527 pa

We aim to make people’s lives better. Do you?

Framework is a registered charity delivering housing, support, health and employment services to people with a diverse range of needs. We assist rough sleepers and those who need help to keep their home. We support excluded youngsters as they make their way into adulthood and those starting or returning to work.  We provide access to treatment for people with mental health issues, those misusing alcohol or illegal substances, and join up services for homeless people with multiple and complex needs. 

Through approximately 70 services across the East Midlands, Framework is both a safety net and a platform for change. Each year more than eighteen thousand people approach us for help.  Responding to their needs, respecting their choices and empowering them to achieve, we aim to make life better for our service users and those around them.

This is a fantastic opportunity for the right person to be at the forefront of a renewed focus on effective property and housing management, capital development and landlord compliance  in a fast-paced charity environment.  We are passionate about building a future in which people feel safe and look to the future with hope. This starts with ensuring that our homes are well managed, fit for purpose and efficiently run, and that our service users have somewhere that they are happy to call home.

This role would suit a forward-thinking housing professional with excellent communication skills. Reporting to the Corporate Services Director and joining a committed Organisational Leadership Group, the Head of Property & Development will:

· Take the lead for setting the strategic framework for the management of housing, property maintenance, landlord compliance and capital development

· Ensure that we are managing our landlord compliance and safety requirements well, working closely with the newly-created Safety, Health, Environment & Quality Team to develop joined up responses

· Ensure that our contractors are well-managed, delivering quality and value for money, whilst respecting our service users

· Lead and develop the culture of the department so that it focuses on continuous improvement

· Ensure that policies, procedures and guidance are in place to support all staff who deliver housing and housing-related services

· Have the ability to communicate across all levels of the organization.

If you have the attributes to meet this challenge we would love to hear from you. This is an opportunity to join an organisation driven by values that takes responsible risks to tackle poverty, injustice and exclusion. We would support your professional development, involve you in our decisions and give you the autonomy to make a real difference to the lives of others.

Substantial previous experience in housing and strong evidence of ongoing professional development are essential.  The successful candidate will be organised, have strong communication skills and be proactive and confident in driving improvement. Above all, we need someone whose concern for those we exist to serve will drive innovation and organisational development in their best interests.

For further information about Framework and the Head of Property & Development post, please email recruitmentteam at frameworkha. org to request an application pack.

Should you have any questions in regard to the position please contact Tracy Lowe Sheppard, HR Transactional Manager.

The closing date for applications is midnight on Tuesday 17th March 2020.  Shortlisting will take place on Wednesday 18th March 2020 and Interviews will be held on the Monday 23rd March 2020.

RECEPTIONIST, PROPERTY SERVICES, VAL ROBERTS HOUSE, NOTTINGHAM, PERMANENT, FRWK03 £16,296 - £17,811 FTE (PRO-RATA: £10,791 - £11,794), 24.5 HPW

WORKING HOURS: MONDAY-THURSDAY 12.00 -17.00 AND FRIDAY 12.00 -16.30

Are you happy working in a fast-moving environment, relating to people with a wide range of concerns, treating them with respect and compassion, and helping them to get the support they need to make the best of their lives?

Framework is looking for a suitably experienced receptionist for its Nottingham Central Office.  You will be providing first-line contact for everyone visiting.

This will include greeting staff and all visitors, receiving and transferring calls to different services, room bookings, ensuring the security of the building is maintained, adhering to GDPR protocol at all times.

If you have good administrative skills, IT skills and the ability to stay calm under pressure, then we would like to hear from you.

For more information please contact: David Lomas 

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE.

Shop Manager

37 hours per week, over 5 days, may include Sundays.

£19,075pa with annual progression up to £19,665pa.

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

Fixed Term Contract for 12 months with the possibility of extending a further 12 months.

Location: Newark

Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2020?

We are looking for a Shop Manager to lead our team in the Newark shop. You will be working in a creative environment, working with donated goods to maximise sales and net contribution.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As a Shop Manager you will manage a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.

If you have what it takes to work hard but have some fun along the way then this is the place for you.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Vacancy closes midnight on: Sunday 19th January 2020

Interviews will be held on: TBC

Contract Type:  Fixed Term (2 years)

Hours:  Full time, 35 hours a week

Closing Date:  23:59 on Monday 2nd March 2020

In The Prince’s Trust, this role is known as Prince’s Trust Executive

This is an exciting opportunity for an enthusiastic youth worker to join our dynamic team and is well suited to an individual that is looking to gain hands-on experience in a thriving and supportive workplace. The successful candidate must be as passionate as us about transforming the lives of young people.

As an Executive, you will work with young people, volunteers and partners to deliver programmes and activities to support and encourage 11-30 year olds. Working as part of a team within Nottingham you will work with clear objectives to ‘connect’, ‘progress’ and help ‘transform’ the lives of young people who need us most.

Responsibilities:

• Supporting young people to develop their confidence and skills.
• Delivery of Prince's Trust's NHS Project, however could be asked to support on any programme if required (Fairbridge, Get Into, Get Started, Enterprise)
• Supporting young people into positive outcomes including education, training and employment.
• Ensuring young people who need us the most are recruited and engaged through outreach
• Although based in Nottingham, this role will involve travel throughout the East Midlands
• Co-ordinating with partners to deliver employment programmes, including leading skills sessions
• Ensuring every young person ‘progressed’ has an action plan with an appropriate pathway of support and keeping detailed records of our engagement with them
• Recruitment and management of trusted partners who refer to and/or deliver our services
• The recruitment and management of volunteers to support and deliver our services

Requirements:

To support our delivery requirements across Nottingham, we are particularly interested in receiving applications from individuals who have some of the following qualities:

• Are able to engage in challenges with optimism and resilience
• Can be adaptive and flexible, ready to embrace change and innovation
• Are experienced in providing one-to-one support and delivering high quality learning and development sessions through a variety of mediums.
• Is a natural and effective communicator, passionate about delivering excellent customer service and making the right decision for young people
• Have experience in at least one of the following areas:
  • Youth Work or Teaching
  • Health & Care Sector
  • Careers & Employability Sector
  • Managing Partner Organisations and Volunteers
• Has a strong understanding of the challenges young people from within The Trust’s target groups might face. 

For more information, please take a look at the job description, or our ‘Working with Young People’ page on our website.

Why we need Execs:

This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome.

We have a bold ambition to extend the reach and impact of our work and help one million young people transform their lives over the next ten years. Our job is to inspire them, support them and release their potential, so that they can thrive, and society can prosper.

We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world. We owe it to ourselves and the young people we serve to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

Perks for working at The Trust:

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Interest free season ticket loans
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• Generous life assurance cover (4 x annual salary)
• Volunteer / attend events such as music festivals, The Prince’s Trust Awards, active events etc.
• In-house and external training opportunities available throughout the year.

Vacancy Reference Number:

WS/COMMS/UK-R1

Position title:

Web Specialist 

Reports to:

Interim Comms Manager

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £30,000.00 per annum (commensurate with experience)

Terms of Employment:

Permanent Full Time Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 16th March 2020

Approx. Interview & Role Commencement Date(s):

Interviews: W/C 23rd March 2020 (should the advertisement campaign run its full course)

Start: ASAP thereafter

Note: 

• Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.
• Previous applicants need not apply.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide, with the head office based in Nottingham and the fundraising team based in Whitechapel, London. Muslim Hands UK is seeking an enthusiastic and passionate programmes operations officer to assist in the operations department. This role is based in Nottingham. This is an exciting period of growth and change, with ambitious plans to grow our activities within this area by 2020.

Main purpose of the Role:

Are you a web specialist looking for an opportunity to lead a brand-new digital strategy for an international charity?

There’s a lot of great things happening at Muslim Hands making it a good time to join a leading international charity which delivers emergency relief and long-term projects in over 40 countries. We are currently looking for an experienced web specialist to implement a brand-new digital strategy that will be at the forefront of our donor services.

The chosen candidate will manage the transformation and optimisation of the MH digital portfolio by directing agencies and developers, as well as the relevant in-house staff. This will include everything from design and implementation of the digital strategy, call to action (CTA), analytics, conversion metrics, search engine optimisation (SEO) and UX, making this a varied and busy role.

Working closely with the Fundraising Director, Communications Manager and Creative Manager, the successful candidate will ensure digital optimisation through A/B testing for MH including facilitating the updating of our current portfolio of websites to improve user experience, ensuring Muslim Hands aligns with current best practices.

The chosen candidate will have a keen eye for detail, plus be able to design according to the current brand guidelines to ensure MH continues to meet the needs of our supporters and volunteers to the highest possible standard.

Additional Key Responsibilities:

• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices in addition, the programmes operations officer will be required to undertake any reasonable responsibilities as required by the line manager
• All employees are required to undertake all tasks and duties in an effective, efficient, transparent and wholly accountable manner

Essential: The Ideal Candidate will:

• Demonstrate eligibility to work in the UK
• Must be able to either:

a. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands;

OR

b. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role

• Demonstrable experience of website creation from brief to completion
• Knowledge of information architecture, online user behaviour, user personas and experience journeys
• Improving UX through A/B testing with a view to increasing conversions
• Strong experience of content planning and designing production workflows
• Working knowledge of site analytics
• Have a ‘mobile first’ attitude to web design

Desirable:

• Experience of usability testing and working knowledge of data governance, procedures and systems.
• Experience in writing briefs for a new website
• Excellent administrative and organisational skills and awareness of new EU General Data Protection Regulations (GDPR)
• Must be proficient with CMS systems or have strong CMS experience - Umbraco CMS experience is ideal
• Will have exceptional IT skills and a practical knowledge of web technologies (HTML, SEO, CSS etc.)

This is a very rewarding position for the right person. If you feel this is you, please send your CV with a cover letter explaining why you feel you are suitable quoting the above reference number!!

Deadline for applications is 16th March 2020 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful. 

Social Work Team Leader

As we embrace the opportunities of increasing our reach and impact through the use of new digital technology, we need a leader who is experienced in working within changing environments.

Social Work Team Leader Responsibilities:

We are seeking a Qualified and registered Social Work Team Leader, with the knowledge and skills to lead two teams, one working with children and families and the other with young people, based across sites in Leicester and Nottingham. These Social Care Teams cover a wide geographical area, with many partner organisations, and across many hospitals who treat children and young people with cancer.

Social Work Team Leader Requirements:

The successful candidate will need to be confident in working at all levels, and embrace a culture of participation.

If you are interested in leading a passionate group of experienced and committed staff please apply. CLIC Sargent will offer you on going professional training, with regular supervision and support.

We are always looking for talented people from all backgrounds, to join us and help improve the lives of children and young people with cancer and their families. We particularly want to encourage people from under-represented groups to step forward and apply to work or volunteer with CLIC Sargent.

CLIC Sargent is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

This post is subject to a Disclosure and Barring Service check.

About CLIC Sargent:

Today, 12 children and young people in the UK hear the shocking news they have cancer. CLIC Sargent is the UK’s leading cancer charity for children and young people, and their families, and provides them with clinical, practical, emotional and financial support. You can be a part of helping them cope with cancer and get the most out of life.

Location: Nottingham - Queen's Medical Centre / Leicester Royal Infirmary.

Job type: Part Time, Permanent, 24 hours per week

Salary: £39,009 (FTE)

Benefits: In return for your commitment, we offer a great reward package, which includes generous annual leave entitlement, pension scheme and season ticket loan.

Closing Date: 28 February 2020

You may have experience of the following: Qualified Social Worker, Social Work, Team Leader, Social Care, NHS, Charity, Young Peoples Social Worker, Child Development, Third Sector, NFP, Not for Profit,

Ref: 91762

We’re looking for a keen and engaging individual who wants to develop their career in sales or customer management, to join our dynamic team as a Sales Executive.

The Christian Conference Trust is a leading provider of residential ministry, serving hundreds of churches and Christian organisations across the UK at three stunning venues. We’re in the top 2% of UK charities.

Key responsibilities:

• Ensuring all email or web-based enquiries are dealt with efficiently and in a tailored and professional manner
• Ensuring all telephone calls are responded to efficiently and in a tailored and professional manner
• Converting enquiries into firm bookings by quality follow-up and negotiation to close sales
• Arranging and undertaking client tours, as a key part of the sales process
• Liaising with each centre operations team about potential bookings
• Assisting with targeted marketing campaigns with potential customers
• Providing support for ‘win-back’ campaigns that confidently re-position CCT with lapsed groups
• Representing CCT at exhibitions and events
• Training customers on the use of the Event Manager tool

Person specification:

• Excellent communicator, by email, phone and in person
• Able to effectively engage others
• Positive and enthusiastic attitude
• Highly organised and efficient
• Ability to work under pressure with good IT skills - competent with Microsoft Office

The successful candidate will need to have experience in a sales, customer-facing or customer service role.  They will also have maths and English at GSCE grade 4/C or equivalent and be able to travel to and stay overnight at other centres occasionally, as well as exhibitions as required.  As part of the role, the Sales Executive will need to be comfortable maintaining CCT’s core charitable values and Christian ethos.

If this sounds like a role that you believe you can put your skills and engaging personality to great use in, then we would love to hear from you.   Please provide a supporting letter along with your application.

Applications will be reviewed upon submission.

Please note that your application and the data your provide with it will be viewed and processed by both CCT and our HR consultancy firm, Integra HR Ltd.

Vacancy Reference Number:

POO/P/UK-R1

Position title:

Programmes Operations Officer

Reports to:

Programmes Operations Manager

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £22,000.00 per annum (commensurate with experience)

Terms of Employment:

Permanent Full Time Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 1st March 2020

Approx. Interview & Role Commencement Date(s):

Interviews: W/C 9th March 2020 (should the advertisement campaign run its full course)

Start: ASAP thereafter

Note: 

• Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.
• Previous applicants need not apply.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide, with the head office based in Nottingham and the fundraising team based in Whitechapel, London. Muslim Hands UK is seeking an enthusiastic and passionate programmes operations officer to assist in the operations department. This role is based in Nottingham. This is an exciting period of growth and change, with ambitious plans to grow our activities within this area by 2020.

Main purpose of the Role:

Programmes operations officer will work closely with the programmes staff in the UK as well as the field/partner offices overseas, ensuring both have the right tools and the capacity to effectively implement Muslim Hands programmes. Working mainly with field/partner offices in as many as 25 countries, the programmes operations officer will ensure all partners and offices are compliant in MH policies and procedures, especially on governance and risk. Programmes operations officer will also ensure field offices HR issues are addressed as well keeping on top of general office administration. An important part of the role is being able to work remotely through telephone calls, emails and skype with the field and partner offices in various countries, understanding that all partners have varying degree of English proficiency and capacity. There will also be opportunities to travel to these locations, sometimes at short notice.

Main responsibilities

• Administrative Duties
  • Carry out day to day administrative tasks for our field/partner offices
  • Coordinate with project coordinators as well as field office and partners to ensure admin related issues are addressed within programmes
  • Assist the line manager to ensure correct due diligence processes, policies and procedures are followed by projects staff and field/partner offices
  • Communicate with the field offices and partners regarding risks and concerns raised by project coordinators
  • Provide support and address field office HR issues
• Operational Duties
  • Assist the programmes operations manager in disseminating programme management tools and templates
  • Ensure all documents are appropriately communicated and recorded in MH systems
  • Assist the project coordinators in effectively communicating with the field offices
  • Act as a focal point for information in the absence of relevant project coordinators
• Programme Management System
  • To manage users and their access levels within the project management system
  • Ensure that the project management systems are used effectively by project coordinators and field offices
  • Assist the field/partner offices in issues related to using the project management system
  • Ensure that correct operational process and procedures within the programme management systems are adhered to

• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional PracticesIn addition, the programmes operations officer will be required to undertake any reasonable responsibilities as required by the line manager
• All employees are required to undertake all tasks and duties in an effective, efficient, transparent and wholly accountable manner

Essential: The Ideal Candidate will:

• Demonstrate eligibility to work in the UK
• Must be able to either:

a. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR

b. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role

• Must be able to commute / willing to relocate to Nottingham
• Must be educated to degree level
• Must possess good organisation and communication skills
• Be well versed in MS Word, Excel, PowerPoint and other IT systems and applications.
• Demonstrate working experience of remote-management of staff overseas
• Be willing and able to travel overseas at short notice
• Demonstrate ability to work under pressure and to tight deadlines
• Possess exceptional interpersonal and organisational skills

Desirable:

• Demonstrate relevant NGO/Charity experience
• Demonstrate experience of project management / knowledge of PMD Pro
• Demonstrate thorough understanding of project cycle management and familiarity of related documentation
• Demonstrate knowledge of risk management
• Demonstrate knowledge of Human Resources Administration

This is a very rewarding position for the right person. If you feel this is you, please send your CV with a cover letter explaining why you feel you are suitable quoting the above reference number!!

Deadline for applications is 1st March 2020 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful. 

Assistant Shop Manager

Permanent

£17,577 per annum with annual progression up to £18,121 pa Pro Rata

We offer many enhanced benefits including; 28 days holiday a year and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

20 hours per week over 7 days to include Sundays

Do you like being creative? Or looking for a hidden treasure? Do you have supervisory work experience in commercial or charity retail and are looking for the next step up for a new challenge in 2020?

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Sutton in Ashfield shop, to help with the daily running of the shop, assisting in the management of the Volunteer team, you will need to be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.

You will be working in a creative environment, working with donated goods to maximise sales and net contribution.

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work. To do this you will need to be driven, focused on making money, and bring lots of good ideas to the table.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Vacancy closes midnight: 08/03/2020

Interviews will be held on: 19/03/2020

Nottingham Hospitals Charity is one of the leading regional health-focused charities helping to enhance Nottingham’s NHS services and engaging annually with thousands of supporters, fundraisers, staff and corporate stakeholders.

We are looking for a highly motivated and enthusiastic individual to work with the Fundraising team to develop relationships through providing excellent stewardship in order to increase income across Nottingham and the surrounding area. You may have previously worked in the charity sector, events marketing or PR but crucially you will need to be a team player with excellent communication and people skills.

In this role you will promote and implement a range of fundraising events and community fundraising initiatives. You will also recruit and support a network of supporters that carry out their own fundraising for the hospital charity.  Digital Fundraising is a core part of our strategy and you will be expected to use various digital fundraising platforms to reach and engage with our supporters.

We are looking for somebody that is flexible, resilient and prepared to manage a busy and varied workload.

Reporting to our Community Fundraising Manager, this is a great opportunity for someone to be part of our team and is looking to join an expanding charity. If you have a passion for fundraising and building relationships then we want to hear from you.