NYAS is the leading provider of advocacy and associated service across the UK. NYAS shares the opinion that every child or young person experiencing care should have the same chance to live happy, healthy and rewarding lives as their peers. At NYAS we listen to what children and young people want, care about what they say and empower them to get their voice heard. We ensure their wishes and feelings are expressed and acted upon to improve their situation and help them to build a better future.

If you are looking for a rewarding role with an organisation that makes a difference to young people’s lives, we want to hear from you.

We are currently recruiting for a Service Manager who will have the responsibility for local authority commissioned Advocacy and Independent Visitor services in Lancashire, Cumbria and West Yorkshire, as well as some independent services to other providers.

In this role you will be responsible for the management and support of staff delivering these services and you will also be expected to support new services in the surrounding areas. Other key responsibilities the Service Manager will hold includes:

• Responsibility for the development, co-ordination and delivery of identified services according to the opportunities and service specification of the contracts commissioned in the region.

• Convene, co-chair and participate in meetings in consultation with the operations manager/ director and to support and participate in training events and any promotional work of NYAS.

• Liaise and maintain effective working relationships with all relevant agencies and stakeholders in accordance with the development strategy for the region

• Identify opportunities for the growth of potential NYAS projects beyond that of local authority contracts.

• Have responsibility for the development, co-ordination and delivery of identified services according to the opportunities and service specification of the contracts commissioned in the region.

You must have a professional qualification in social work or another relevant field and have substantial proven practice experience in delivering direct work to children, young people and vulnerable adults in a social care setting. You will also need to have experience in supervising staff and volunteer as well as experience and understanding of budgets.

Due to the geographical area of our services, we are looking for candidates who reside within Lancashire, Cumbria and West Yorkshire. This is a home based role but you will be expected to travel widely according to the demands of the post.

In return for joining NYAS you will receive the following benefits:

• 26 days annual leave plus bank holidays, increasing to 30 days after 5 years (pro rata)

• Company sick pay

• Salary sacrifice pension contributions

• Learning and development opportunities

• Cycle to work scheme

For more information please view the attached recruitment pack which contains the job description and person specification.

Note for candidates - please apply through our website and when completing the application form, it is important that you refer to the person specification within the job description and detail how you can evidence the criteria.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.

NYAS is an equal opportunities employer

We reserve the right to close this vacancy early once we receive a high number of applications.

Previous applicants need not apply.

We are looking for a positive, empathetic and people-focused Support Services Team Leader to provide high quality information and support to those affected by blood cancer via the phone, email, social media, via our online forum and face to face.

You’ll also have experience developing services and managing exciting, new projects. You will be emotionally resilient, hardworking and understand the value that your role brings to the blood cancer community.

Please note: This is a 12-month maternity cover position.

We welcome submissions from applicants who would be based either from our London office or would be based remotely.

If this sounds like the role you are looking for and you feel you have the knowledge, skills and experience we need, please apply with a current cv and covering letter setting out how you match the requirements of the job specification by: 9am on Friday 21st February 2020.

Applications for this role will be reviewed as soon as they are received so please note that we may bring forward the closing date at our discretion.

Join us on our journey to beat blood cancer!

Are you highly organised with a pro-active and customer service focused approach to everything that you do? Could you use your experience to help one of the UK's largest charities find the best people to support our mission to beat heartbreak forever?

We're looking for a Recruitment Coordinator to join us at our offices in Claygate, Surrey to deliver a high quality recruitment service to both hiring managers and candidates.

About the role

As a Recruitment Coordinator you'll support the Recruitment Advisors and Partners in providing a first class recruitment service to both hiring managers and candidates. You'll play a key role in the day-to-day coordination of the recruitment service by writing and placing engaging adverts, arranging interviews, providing feedback to candidates, making offers of employment and carrying out pre-employment screening checks. You will also get involved with shortlisting candidates, telephone interviews and conducting sourcing and CV searches when required.

You'll be an ambassador for the BHF, providing a seamless experience for our candidates at every touch point of the process.

A career with us will allow you to make a difference as every day, your time, energy and skills are helping to fund life- saving research.

About you

With excellent communication skills you'll have the ability to build strong working relationships across all areas of the business.

Ideally you'll have proven experience of working in a customer facing role. You'll have strong time management skills and a focus on getting results as well as being IT proficient with intermediate knowledge of the Microsoft Office Suite (Word/Excel/PowerPoint).

Knowledge of SharePoint and Workday is desirable but not essential.

In return we offer a generous benefits package including flexible working, healthcare cover, dental plan, subsidised gym membership and substantial annual leave.

About us

You'll be joining a sociable, supportive and hard-working recruitment team of 10 at our Camden and Claygate offices. At the BHF we encourage our colleagues to develop themselves and give them the tools and opportunities to do so.

The British Heart Foundation is the nation's biggest heart charity and the UK's premier charitable funding body for cardiovascular research, with an annual income of around £170m.

How to apply

To apply for this role please use the apply button below. Our process involves submitting your CV and supporting statement, which should outline your interest and explain how you meet the role's criteria.

Please note there will be weekly travel required between our London and Claygate offices, and we are open to applications from candidates who wish to be based at either location.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Here at the British Heart Foundation we celebrate diversity and make inclusion part of what we do every day. Diversity and Inclusion forms a main pillar in our People Experience Strategy and we drive our strategy through our diversity and inclusion leaders group Kaleidoscope. Our aim is for all of our colleagues and volunteers to bring their true self to work, so we can beat heartbreak for everyone. Should you need any adjustments to the recruitment process, at either application or interview, please contact us on

Vacancy Reference Number:

ISUPC/ISU/UK-R1

Position title:

International Support Unit (ISU) Programme Coordinator

Reports to:

Director of International Support Unit

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

£27,000 – £32,000 (depending on experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period, Extendable)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 7th February 2020

Approx. Interview & Role Commencement Date(s):

Interviews: As and When Suitable Candidates Identified

Start: ASAP thereafter

NB: -

• Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.
• Muslim Hands reserves the right to end the application procedure early should the right candidate be found ahead of the ‘closing date’ [7th February 2020].

Background

Muslim Hands is a UK-based international relief organisation working in over 40 countries worldwide. International Support Unit (ISU) support the development of Muslim Hands partner offices in the areas of fundraising and communication, program management, administration and finance and at the outset the unit will focus on the following countries non-exhaustive list Canada France South Africa and the United Kingdom. 

Job Specifics

1. Strategy, Planning and Financial Management:

• Deliver the ‘Muslim Hand’s Programme Strategy 2018-2020’ by supporting international offices to ensure the delivery of programmes is in line with the organisation’s strategic aims.
• Plan and review the progress of programme strategy and financial management at regular intervals (monthly, quarterly and annually).
• Ensure all international offices are working in-line with the programme strategy to achieve the organisations agreed long-term goals.
• Support international offices to develop and implement the programme annual budget to ensure it is in line with the organisation’s financial procedures to deliver projects.
• To support international offices financial transactions to and by MH partners in accordance with MOU and programme funding agreement.
• With international offices help develop an effective models and tools to enable planning and writing of programme proposals which comply with the Muslim Hand’s programme guidelines and standards.

2. Support to Senior Management:

• Support international country office senior management in producing programme strategic plans, budgets and new policies for the future of Muslim Hands.
• Support International Offices in presenting programmatic feedback and financial reports to CEO, Senior Management and Board of Trustees on a monthly, quarterly and annual basis.
• Advise international country office senior management on the future projects and the viability of obtaining funds to support project initiatives.
• Work with international country office senior management and ensure Muslim Hands programme policies and practices are in line in with the programme standards and local regulations. 

3. Programme Management:

• Provide direction to the international country offices programmes team with guidance and support to ensure the effectiveness and positive impact of the programmes implemented, including resources, feedback and additional training when required. 
• Collaborate with overseas partners to ensure their strategies are in-line with international country offices programme strategy, and share decision making for maximum benefit to programmes.
• Assist international offices in developing a reporting mechanism to be utilised by the programmes team which includes monitoring, programme delivery and financial reporting.
• Provide support to ensure that country offices effectively use the Muslim Hands software suite (Programme System 3, Qalam, Alpha or any application approved by senior management) for managing budgets, monitoring and coordination of programmes across the organisation.
• Assist international country offices to ensure overseas partners are working in line with partnership’ policies which meet the organisational strategic aims.
• Review and assist the development of partner organizations by providing training, resources and feedback.
• Assist in Developing and implementing a clear communication structure between programme and fundraising departments to provide timely feedback to Muslim Hands’ supporters.
• Provide timely feedback to fundraising department, supporters and stakeholders particularly during emergencies response, Ramadan, Qurbani or any specific campaigns.
• To be versed and familiar with existing changes within the required standards and regulations for INGOs / humanitarian relief, development agencies and local laws (CHS).

4. Humanitarian Response:

• Assist international offices in Developing and implementing a strategy to deliver rapid emergency responses during any disasters and human crisis.
• Support Emergency team in identifying relevant stakeholders for the Emergency Program (UN, NGOs, donor agencies, private sector)
• During emergencies, actively encourage the partners to increased collaboration with agencies, UN Institutions, Donors, Trusts, Foundations, Campaigners and Standardization Organisations.

5. Programme Monitoring, Evaluation and Learning (MEAL):

• Assist in developing a regular process of monitoring and data collection of all Muslim Hand programmes.
• Ensure effective regular monitoring of international programs to evaluate the impact and direction of the programmes.
• Ensure after adequate assessment made by MEAL recommendations are implemented to improve delivery of programs. 
• Share recommendations based upon MEAL with all Muslim Hands donors and stakeholders.

6. Staff Management:

• Ensure International office’s Programme staff are trained and follow all policies and procedures.
• Undertake any reasonable responsibilities as required by line manager and adhere to all Muslim Hands Policy.
• Ensure effective management of team’s time keeping and attendance though tools provided ie Clock-rite and E-days as an example.

7. General Responsibilities

• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation

Person specification: - 

Essential Requirements:

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands;

OR

Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Frequent International travel to Partner Offices in Canada, France and South Africa

Please register your interest and apply by sending in your current CV and a suitable covering letter.

Deadline for applications is 7th February 2020 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

You already have experience in the mental health field, and/or working with vulnerable adults, plus a good understanding of service user development. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Peer Mentor Coordinator.

The team at our Community Floating Support Service in Haringey help people living with mental health problems to develop a sense of independence, purpose and fulfillment and gain the skills they need to return to work or training. Your challenge will be to recruit and support peer mentors and develop and co-ordinate peer support networks that will empower service users to improve and sustain their mental health and wellbeing. We’ll also rely on you to oversee the development and delivery of Peer Mentor groups and activities in and around the local community and take responsibility for each group’s location, including securing venues and completing risk assessments when necessary. And, when it comes to contributing to the development of organisational policies and procedures or attending networking events and community meetings to promote the service, recruit volunteers and induct service users, again, we’ll rely on you. You will also be expected to carry out administrative and finance responsibilities by which you will oversee the day-to-day expenditure, including implementation of specified procedures for disbursing and accounting for money.

As well as proven relevant experience, you’ll need a good problem solving and decision-making skills and the ability to prioritise and plan your work. You’ll also need the communication skills it takes to establish effective working relationships and consult, liaise and collaborate with colleagues and a wide range of organisations. Self-motivated, flexible about working hours and calm under pressure, an understanding of peer support and/or experience of implementing new services, recruiting volunteers or completing risk assessments would be useful. However, this is not as important as your proficiency using office IT, desire to develop and willingness to attend training sessions when required.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

This is a part-time post at 30 hours a week.

The salary for this post is £22,265.00 per annum (pro-rata of 30 hours a week) with subsequent progression to £23,265.00 per annum (pro-rata of 30 hours a week).

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Group Coordinator

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Group Coordinator
Location: Home Based - Derbyshire
Contract type: Part Time, Permanent
Hours: 17.5 per week
Salary: £9,982 to £10,385 depending on skills and experience

Closing date: 30 January 2020
Interview date: 10 February 2020

About the role:

Leading the fight against dementia takes many forms at Alzheimer’s Society. In addition to funding research and raising public awareness, for example, we run some of the most effective local support services in the country. We offer regular support services in a safe and secure environment.

As the Group Coordinator, you will coordinate, organise and facilitate the engaging and safe running of group services aimed to support those affected by dementia and their carers’. This may include Dementia cafés, activity groups, peer support groups and singing for the brain.

The sessions should be well designed and allow participants to engage fully to maximise their enjoyment and the beneficial impact; taking account of individual needs of group attendees when designing group sessions and adjusting the programme as necessary. The role will involve effective service user involvement, co-ordination of service-related volunteers and liaising with relevant statutory and voluntary organisations in the area.

About you:

You will possess an NVQ Level 2 or equivalent as well as having good organisation and facilitation skills combined with excellent communication and listening skills. An understanding of the value of group activities to people living with dementia along with experience in a care or support environment will be essential. We are looking for an individual who has experience in coordinating, organising and facilitating group work. It is desirable that you have experience of coordinating volunteers and liaising with statutory and voluntary agencies.

Due to the nature of this role you will be required to travel independently across all of Derbyshire. As a home-based worker, you will be required to attend a range of meetings at the Nottingham office as and when required. Flexible working across Derbyshire is essential. A DBS disclosure will be required.

If you have the qualities we’re looking for and are passionate about improving the quality of life for people with dementia, then we want to hear from you.

You may have experience of the following: Group Coordinator, Charity, Activity Group Coordinator, Dementia, Support Worker, Voluntary Services, Third Sector, Not for Profit, NFP, Volunteer, etc.

Service Administrator

Location: London
Hours: full-time 35 hours per week
Salary: £23,0000 pa + Benefits
Contract type: 1 year, fixed-term
Closing date: midday Tuesday 28 January 2020

Download the job description and person specification (available on our website)

Summary

We are looking for a dedicated, hardworking and experienced administrative professional to provide administrate support for the successful running of the Living Well with Arthritis service that is being delivered across England.

Living Well with Arthritis provides peer support and information services to help people better understand their condition, and how to manage it, as well to help reduce isolation. The service allows people to make an informed decision about their healthcare. It is primarily delivered through our local network of service coordinators and volunteers.

About the role

The Services Administrator will carry out a range of administrative duties. Central responsibilities include the processing of referrals made to the service, making appropriate bookings, maintaining up-to-date electronic records and carrying out day-to-day administration.

You will need to work closely and effectively with other members of the admin team to develop and adapt administrative systems to meet the needs of colleagues for service delivery. Any reasonable duties may also need to be undertaken from time to time to support with service delivery.

Key requirements

Previous experience in an administrative role is essential. You must be highly organised, have a good telephone manner and have the ability to adapt your communication style according to the audience.

You must be able to demonstrate excellent time management and the ability to balance competing deadlines. The role will involve working effectively as part of a dynamic team and you will ideally be an innovative individual who is open to implementing novel processes and systems.

You will also need knowledge of good practice around safeguarding, knowing when to escalate issues and Data Protection

How to apply

To apply you MUST submit:  

1. Completed application form (available on our website), clearly demonstrating how you meet the key requirements and competencies set out in the job description and person specification (available on our website)  

2. Please include where you’ve seen this role advertised  

Email your completed application by midday Tuesday 28 January 2020.

Interviews

Interviews expected: 7 and 10 February 2020 in Farringdon

About us

Arthritis causes pain, fatigue and isolation for 17.8 million people in the UK every single day. It can impact on the ability to work, our relationships and take away our independence. We don’t accept this.

We are Versus Arthritis. We are volunteers, healthcare professionals, researchers and friends, all doing everything we can to push back against arthritis. We’re reaching out to everybody with the information and support they need, funding vital research and changing the way society sees arthritis. Together we’ll keep running, researching, influencing, volunteering, advising, chatting, baking, listening.  We won’t stop until no-one has to tolerate living with the pain, fatigue and isolation of arthritis. 

Join us and use your skills, knowledge, passion and energy to help us defy arthritis.

Read more about what we do, working for us and what we offer on our website.

Happy to Talk Flexible Working                                                                                                                                        

Promoting Equality in the workplace

Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156

Fixed-Term Contract for Maternity Cover

We are seeking to appoint a highly motivated, creative and enthusiasticindividual to join the School’s Development Office for Maternity Leave Cover.The Development Coordinator is responsible for developing and sustaining a programme of communications, events and other activities playing an instrumental part in the School’s fundraising campaign.

The successful candidate will have knowledge and experience of working in fundraising or a related function such as marketing and communications, combined with experience of organising events, and producing and editing publications.  You should also possess excellent communication skills, be adaptable, motivated and able to build strong relationships. This is an excellent opportunity for an individual seeking to further their career in fundraising.

Salary: c£38,000 p.a. (c£20,000 pro-rata for hours and weeks worked below), depending on skills and experience.

This is a part-time (27 hours/week) and term time only (34 weeks per year) position.

The Fixed-Term Contract will be for one year initially, but this may vary due to the nature of the cover.

The School’s benefits include:

Complimentary lunch during term-time

Use of the School’s Sports Centre (including swimming pool) at designated times

Discount membership to Harrow School’s Golf Club

Cycle to Work Scheme

Commitment to professional development

For further information and to apply please refer to the job description, person specification and application forms on the school's website.

Closing date for applications: 12pm on Friday 31st January 2020. 

The School is committed to safeguarding and promoting the welfare of children, and applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and an Enhanced check with the Disclosure and Barring Service.

As a provider of employment and education, we value the diversity of our staff and pupils. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our pupils and staff.

DHI is an award-winning charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and wellbeing of their community. We are looking for individuals who share our passion for our values of self-direction, stimulation and zest for life and our commitment to our client groups and the local communities we serve.

We're currently recruiting for a Resolve to Stop the Violence (RSVP) Coordinator to coordinate, deliver and develop a structured programme for perpetrators of domestic abuse in the Bath and North East Somerset Area. In this role you will be responsible for tasks such as coordinating referrals, completing holistic support plans and delivering the RSVP 1:1 programme, as well as promoting RSVP to relevant stakeholders and referral sources in the area. Please see the attached Job Description for a more details.

We would love to hear from you if you are non-judgemental, resilient and assertive with extensive knowledge in the area of domestic violence including perpetrating behaviours and their impact. You significant experience of managing a client caseload, including comprehensive assessment, risk assessment/management and person-centred support planning.

If you have any questions or would like to hear more about the role, please contact HR in the first instance. 

How To Apply

Please use the Job Description and Person Specification to complete an Application Form and Skills Form and send to HR before midday 7th February. 

 

Project Co-ordinator – Maternity Cover 
London, WC2
Fixed-term contract for 10 months

About Us

Society of London Theatre (SOLT) and the UK Theatre Association (UK Theatre) are organisations that work with and on behalf of our Members to champion theatre, promote the performing arts and strengthen the theatre community.

We are now seeking a Project Co-ordinator to join us for a 10 month fixed-term contract. 

Your Role

As a Project Co-ordinator, you will be tasked with planning, organising and co-ordinating a range of projects that will support our organisational business plan.

Projects will be varied and will range from the development of the theatre and performing arts workforce to supporting the health of touring performers and regional production and presentation models.

Specifically, your role will involve:

- Scoping, planning and developing projects
- Working alongside the Head of Theatre to keep projects running smoothly and effectively
- Delivering against organisational objectives, using strategic thinking and project management techniques
- Working with colleagues and external parties to co-ordinate the delivery of projects
- Writing and producing project materials including strategy documents and funding applications
- Completing all project admin tasks, including preparing materials for meetings and developing work plans
- Maintaining communication between team members and updating them with project information

About You

To be considered as a Project Co-ordinator, you will need:

- Some experience of co-ordinating complex projects (potentially within a project admin or assistant role)
- An understanding and commitment to equality and diversity
- An interest in theatre and a broad understanding of the arts in the UK

Some experience in the fields of theatre and the performing arts would be beneficial to your application. A degree level qualification or equivalent would also be advantageous.

Other organisations may call this role Junior Project Manager, Project Administrator, Project Assistant, Project Team Co-ordinator, Team Co-ordinator, Project Coordinator, Theatre Project Co-ordinator, or Performing Arts Project Co-ordinator.

Your Rewards

- Salary of £32,000 per annum
- Work in an iconic area of London
- Join a team who share your passion for the performing arts

This is the ideal role in which to increase your depth of experience and drive your project focused career forwards. You will even be able to incorporate your interest in theatre and the performing arts into your role, making for a highly rewarding position.

You’ll discover a happy, hard-working environment where employees are treated with respect, celebrated for their efforts, supported and encouraged. So, if this sounds like the place you’d like to develop and progress your career, apply now!

The closing date for this role is the 10th February 2020.

Please note, only applicants who are shortlisted for interview will be contacted.

Webrecruit and Society of London Theatre are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are ready for your next challenge as a Project Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Home based
3 year fixed-term contract, 35 hours per week

Are you passionate about equipping people with skills and resources to safeguard the vulnerable?
The Safeguarding team is looking for a committed team player to enable and support the United Reformed Church to develop and coordinate its safeguarding training programme.

You already work in the field of safeguarding with extensive knowledge of legislative guidelines and statutory guidance related to protection of children and adults at risk. You have experience of developing policy and practice guidance, delivering training and enabling others to do so.

You have excellent interpersonal and communications skills with the ability to work co-operatively and collaboratively in a variety of settings using differing media. Experience of working in safeguarding within a faith-based charity context would be a distinct advantage.

We can offer you a flexible and friendly work environment with a generous final salary pension scheme.

If you are interested in working for us and can meet the above requirements, please contact us/see our website for an application form (noting that we do not accept CVs).

Closing date for applications: 12 noon, Monday 24 February 2020  
Interview date: Friday 13 March 2020

This post requires an enhanced DBS certificate from the Disclosure and Barring Service.

The primary responsibility of the Employment Services and Events Coordinator is to coordinate Employment Department events and support the marketing and delivery of employment services more generally in order that the Officers’ Association (OA) can fulfil its’ charitable objectives to assist its’ job seekers. 

Key Responsibilities:
Employment Department Event Coordination. Coordinate, organise and provide administrative and marketing support for, OAED events such as workshops, symposia and webinars.
•    Coordinate all OAED events providing support through Salesforce / Eventbrite/ GotoWebinar and liaising with venues, suppliers, speakers and jobs seekers as required. 
•    Support the marketing of events including writing copy and posting to Eventbrite, GotoWebinar, App and the website, App and social media channels; .
•    Assist with the running of OAED events as appropriate. 
•    Help coordinate and support employment webinars

Employment Services Administration: 
Provide administrative and other support for the OA Employment Department (OAED) and for Employment Services activities.
•    Act as an initial enquiry point for all OAED queries from job seekers, network contacts, employers and other organisations, providing information on, and assistance with access to, OAED services.
•    Collaborate with the other Employment Services and Events Coordinators and with other members of the Employment Services team to ensure a responsive, high quality OAED client service. 
•    Provide administrative support to the Employment Services Department as directed by the Deputy Director. 
•    Take responsibility for Salesforce employment services functionality as follows; 
    Manage Salesforce portal and App registration and access to OAED services for external users (job seekers, network contacts and employers.) 
    Provide initial response for log in and other user issues, escalating them to the Salesforce Administrator as required. 
    Prepare departmental Salesforce reports and undertake other supporting activities including the upkeep of the Salesforce OAED diary, and the timely and accurate updating of Salesforce records. 
    Coordinate lead generation administrative actions and follow-through. 
Employment Services Marketing. Collaborate with the Marketing Department to improve the profile, influence and reach of the OA’s employments services:
•    Ensure that Employment presence on website, social media, portal and App are kept up to date, relevant and engaging and in accordance with OA Marketing guidelines;
•    Coordinate bi-weekly employment newsletters to update jobseekers on OAED news and to promote current job postings and upcoming events;
•    Assist in the planning and delivery of employment services campaigns. 

The post holder may be required to carry out other duties that can reasonably be considered within the scope and purpose of the job and aptitudes of the job holder.

Qualifications/ Skills/ Knowledge:
•    A Level or equivalent, with good passes in GCSE Maths & English; 
•    A capable Microsoft Office user, including Power Point and Excel;
•    Proficient in the use of web content management systems, social media and other digital channels, able to write and post effective content;
•    Previous user experience with Salesforce or another CRM system preferred;
•    Knowledge and understanding of the culture, values and organisation of the Armed Forces an advantage.

Experience:
•    Experience of working in a customer service environment, online, over the phone and face to face;
•    Experience of event planning, administration and  delivery;
•    Previous experience of involvement with the planning and delivery of low level marketing campaigns preferred.
•    Experience of managing a membership group including generating members and ongoing engagement would be an advantage.

Personal Attributes:
•    Self-starter with the ability to be flexible, adaptable and adopt a positive approach to change. 
•    Well organised with strong planning skills and ability to prioritise, manage a busy workload and multitask.
•    Confident, self-motivated and proactive with ability to use own initiative.  Ability to work with minimal supervision.
•    Proven verbal and written communicator with strong attention to detail.
•    Willingness to take on new tasks and develop new processes.
•    Excellent team player and listener who enjoys engaging with customers / clients

Working with the Head of Anti-Bullying, this role will enable The Diana Award to demonstrate the impact of our programmes, particularly our anti-bullying initiatives through: 

• Making evidence-based decisions and develop evidence-based policy
• Developing and evaluating impactful campaigns, products and services
• Communicating the impact of bullying on young people in an accurate and compelling way
• Changing policy, practice and public attitude for the benefit of children, young people and their families.

The ideal candidate will enjoy managing, analysing and interpreting data in a clear and meaningful way. They will be comfortable working with colleagues across the organisation, show initiative and be able to work on various projects simultaneously.

Applicants will have an excellent understanding of issues relating to bullying, safeguarding and behaviour and be able to create relevant responses and policy-related papers to support our campaign around these issues; targeted at a wide audience.

To find out more about the organisation and the role please visit our website at the link below. 

Assessment and Therapy Services Co-Ordinator

Family Futures is an adoption and adoption support agency awarded an outstanding rating by OFSTED in 2018 for our third consecutive inspection. We have a reputation for innovation and offering a high quality service. Family Futures offers an integrated multi-disciplinary assessment, treatment and family finding service for traumatised adopted and fostered children.

We are recruiting a full time Assessment and Therapy Services Co-Ordinator to join our Assessment and Therapy Services administrative team.  

The main purpose of the role is to contribute to the efficient running of the Assessment & Therapy Service by providing admin support to the Assessment and Therapy Service teams. Some of the work will involve coordinating dates with families and colleagues, liaising with Local Authorities, Health Authorities and other agencies and putting together costing proposals. Some administration experience overseeing a service and coordinating complex pieces of work for a large team of different professionals is essential.

We are looking for an enthusiastic, friendly team player, who has good attention to detail and a 'can do' approach to work. You will also have excellent organisational, written and communication skills and be flexible to the needs of the company with the ability to multi-task and manage a busy workload. This role would suit someone who has an interest in working within a therapeutic environment. You will become part of a busy, friendly team and have the opportunity to develop in a forward thinking and dynamic company.

Family Futures is committed to safeguarding, protecting and promoting the welfare of the children we work with and expects all staff to share this commitment. The organisation follows safe recruitment practices therefore successful applicants will be subject to satisfactory DBS checks, and where necessary for the role, a check at an enhanced level will be required.