Service development manager jobs in Belfast
This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.
This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.
Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.
Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.
You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.
You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.
This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.
This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.
You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.
What you'll be doing:
Digital leadership and strategy
- Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
- Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
- Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
- Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
- Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
- Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
- Contribute to organisational planning, reporting and income generation linked to digital innovation.
Website, content and digital product development
- Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
- Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
- Work with internal colleagues to improve our workshop booking system.
- Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
- Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
- Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
- Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
- Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
- Embed meaningful participation and co-production with kinship carers in digital service and content development.
- Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
- Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
- Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.
Type of person we’re looking for:
We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.
You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.
You are likely to:
- Have led live digital services or products that people rely on, not just content.
- Be comfortable balancing innovation with delivery, and experimentation with governance.
- Think in terms of end-to-end service journeys, not just platforms or pages.
- Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
- Value co-production, accessibility and inclusive design as core to good digital practice.
- Bring clarity, calm and consistency to teams working in complex environments.
- Be confident working across disciplines such as digital, services and delivery without needing to own everything.
- Care deeply about doing digital work ethically, safely and well.
- Show commitment to personal development and learning.
How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.
Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026.
- What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
- Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
- Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
- This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)
What we offer you:
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Flexible working - we understand how important it is to balance family and work life.
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30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).
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Employee Assistance Programme (24/7 confidential advice line and counselling).
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Charity Worker Discounts.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
The Ripple Pond supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans.
We value your individuality, skills, professionalism, and passion for making a difference in this role.
We don’t measure candidates by age, gender, background, accent, community, sexual orientation, or heritage.
We understand that few people will arrive fully equipped to meet every requirement of this role on day one.
What matters is that you are an excellent communicator- someone who listens well, manages time effectively, and demonstrates resilience.
You must be comfortable discussing challenging topics, this includes facilitating conversations around issues like addiction, mental health, suicide, menopause, domestic abuse and the complexities of family life.
Please note: The Ripple Pond is more than a charity - it’s a dynamic, supportive community that transforms lives. We thrive on care and exceptional communication, and we need someone who shares these values.
Key Responsibilities:
- Onboarding new Members (service users), understanding their needs, and providing tailored support.
- Delivering services primarily online/remotely, with occasional travel for networking, building partnerships, and attending events or meetings.
What We Offer:
As an organisation committed to accessibility, inclusion, and social mobility, we’ll support your well-being and professional development throughout your employment.
You will have access to our Employee Assistance Programme throughout your employment.
Encouragement to Apply:
We view applicants as well-rounded individuals. If this role resonates with you but you’re concerned about gaps in your CV, qualifications, or experience, we encourage you to apply. We care about your potential as much as your background.
NOTE: Please ensure your covering letter explains how you meet the roles requirements as outlined in the Job Description and Person Specification Document (Attached)
• Applications close: Thursday 15th January 2026
• Short-Listing: Friday 16th January
• Online Interviews (via MS Teams): Week commencing 19th & 26th January
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for an Internal Support Officer to play a key role in supporting the efficient running of our charity operations and ensuring excellent service delivery across the organisation. Reporting to the Customer Success Manager, you’ll own process development and improvement across the charity, ensuring everything we do can scale easily, as well as providing operational support for a range of activities, including order processing, invoicing, data management, and course administration.
Nurtureuk is a charity that has been working with schools for many years to improve the social and emotional development of children and young people. We help schools remove barriers to learning by promoting nurture in education.
We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be.
With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people.
You’ll help ensure that our internal systems are well-maintained, that information is accurate and accessible, and that processes are consistently followed and improved. You’ll also play a key role in ensuring customers receive a timely, accurate service from order to delivery, helping to underpin satisfaction and retention. This is a great opportunity for someone who enjoys organisation, problem-solving, and supporting others to work efficiently and effectively.
You'll have overall responsibility for keeping our operational systems accurate, efficient and customer-ready, ensuring every transaction and process supports a consistent experience and provides reliable insight.
Operational Administration
- Process customer orders, ensuring all information is accurately recorded on Salesforce and within other key operational systems.
- Arrange the timely despatch of course and programme materials and ensure delegates have timely access to our online learning platform.
- Raise customer invoices and chase overdue payments in line with organisational procedures and timelines.
- Maintain up-to-date and accurate records across internal systems and shared drives.
- Provide administrative support for the delivery of our core courses and awards programmes, including assisting with scheduling, communications, and resource coordination.
- Provide administrative support for the recruitment and development of consultants.
- Provide administrative support for the assignment process.
Systems and Data Management
- Maintain and update order, delivery, date search, and delegate records on Salesforce, ensuring data quality, accuracy, and consistency.
- Support the wider team to use Salesforce and other systems effectively in line with consistent processes.
- Perform regular data checks and audits to ensure high data integrity.
- Maintain the Consultants Drive, ensuring documents are up-to-date, logically organised, and compliant with internal standards.
Process Support and Improvement
- Own the development, implementation and improvement of operational processes to improve efficiency and consistency.
- Identify opportunities to streamline workflows and enhance system use.
- Work collaboratively with colleagues to ensure best practice in data entry, documentation, and operational procedures.
Team and Customer Support
- Provide general administrative support to the Operations Team, including the Head of Operations, Customer Success Manager, Training Delivery Manager, and Systems Manager where needed.
- Respond to internal and external queries promptly and professionally.
- Support cross-team collaboration by ensuring clear communication and sharing of information.
- Provide cover for our Customer Helpdesk during periods when additional resource is needed.
Please see the attached job description and person specification for further details.
Please submit your CV and a covering letter, outlining how you meet the person specification. We are also keen to hear why a role at nurtureuk would meet your personal values and career aspirations.
Nurtureuk is dedicated to improving life chances of every child and young person by promoting nurture across the whole education system and beyond.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re seeking an experienced charity leader to work with our partner charities, Lintel Trust in Scotland and Lifting Lives in England & Wales.
As an experienced, motivated charity leader you will drive LHCPGs charitable aspirations through working with our partner charities, Lintel Trust in Scotland and Lifting Lives in England and Wales, so helping us deliver meaningful community benefit across the UK.
In this central role, that will require some travel as you attend meetings in Edinburgh and Uxbridge offices, you will ensure governance, lead strategic development, build partnerships, and support and facilitate fundraising and operational activity, ensuring our charitable work continues to improve lives and places.
What You’ll Do
- Lead governance, statutory compliance, and Trustee support across both Trusts.
- Work with Trustees to develop charity strategies, policies, and risk management frameworks.
- Support the grant-making and reporting processes, ensuring high-quality delivery.
- Build strong partnerships and represent the Trusts at events and sector forums.
- Drive fundraising and income generation to expand charitable impact.
- Oversee marketing, digital presence, and communications.
- Line manage the Charities Liaison Coordinator and foster a collaborative team culture.
What You Need
- Strong knowledge of charity regulation (OSCR and/or Charity Commission).
- Experience running or overseeing a charity and working with Trustees.
- Proven fundraising, grant assessment, and budget management experience.
- Excellent communication, report writing and relationship-building skills.
- Experience in marketing, events and digital content management.
- Understanding of social value, housing issues, and community-focused work.
- Desirable: public sector/housing experience and degree-level qualification.
What we offer
A highly competitive total reward package alongside salary to include:
- Competitive salary and an exceptional pension contribution
- Car allowance of £5740 pa
- £300 wellbeing allowance
- Discretionary annual bonus
- 34 days’ holiday plus bank holidays and birthday leave
- Private Medical Insurance & Health Cash Plan (post-probation)
- Flexible working including 10 “work from anywhere” days
- £1000 annual training budget, volunteering leave, and more
Apply now to help shape the future impact of LHCPG’s charitable partnerships and deliver lasting social value across communities.
Please note: We reserve the right to close this posting early if a suitable candidate is found.
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Legasee is a charity committed to ensuring that future generations can learn about our history through the personal recollections of the men and women who witnessed it first-hand. We provide students, teachers and researchers with unique access to a high-definition video archive of interviews with veterans and civilians connected to British military conflict from 1939 to the present day.
We are now seeking to recruit an experienced Project Manager to oversee the delivery of a major new oral history project focusing on the Aden Emergency, made possible thanks to a grant from the National Lottery Heritage Fund. At its heart, the project will record the oral histories of 30–40 veterans and civilians whose lives were shaped by service in, or connection to, Aden during the final years of British rule.
The Project Manager will have overall responsibility for project planning, delivery, reporting and budget controland will work closely with project partners and funders to ensure that agreed outcomes are met. The role will provide leadership and direction to the project team and its volunteer network, ensuring that activity is well coordinated, realistic and delivered to a high standard.
The recorded testimonies will form a permanent digital archive and support public engagement, interpretation,and learning, ensuring that the experiences of those who served are not forgotten. A key part of the role will be the recruitment, coordination and ongoing support of a part-time Project Coordinator.The Project Coordinator will lead volunteer engagement, research support, transcription, and day-to-day project activities.
Education is central to the project. The Project Manager will oversee the development of educational activity delivered in partnership with schools and community groups, ensuring that young people are supported to explore the history and legacy of the Aden Emergency through original research, oral history and the thoughtful use of digital technologies. This work will result in the creation of new teaching resources, deeper community engagement and strengthened links with educational and cultural institutions nationwide.
The role is home-based, with flexible working hours agreed to ensure effective delivery of the project and coordination with partners.
If successful, your role will be:
- To work with the charity, its partners and the Project Steering Group to complete the project, in line with the requirements of the National Lottery Heritage Fund and within a rigorous evaluation framework.
- To work with the lead oral historian to create a video archive of the personal experiences and observations of up to 40 veterans of the Aden Emergency and ensure that all participants are supported throughout the entire process.
- To work with volunteers and project partners to develop and launch a new interpretation.
- To work with a local school to deliver creative ways of learning about oral history.
- To be responsible for the overall recruitment, training and participation of all volunteers in the Project,ensuring that they benefit from their involvement by gaining new life skills and a greater understanding of the role of veterans of the Aden Emergency.
In the first instance, please send a covering letter detailing why you think you are best suited to the role along with an up-to-date CV.
Thank you for your interest in our work and best of luck.
Preserving veterans' stories through a digital archive, making their experiences accessible for future generations and education.
The client requests no contact from agencies or media sales.
The Information Manager is a pivotal senior role within The Migraine Trust—responsible for shaping and developing all health information produced by the organisation. This role ensures that our information is accurate, accessible, evidence‑based and meets the highest national standards, including oversight of our Patient Information Forum (PIF TICK) accreditation. The health information we produce covers a wide range of topics from migraine treatments, management of migraine, latest research and migraine triggers. There is also an ongoing need to scope new information needs and, where identified, produce new information. The depth of health information we currently have and will produce in the future ensures that this role will offer plenty of opportunities to work with a range of stakeholders on a variety of information topics. We currently hold PIF TICK certification, which will be part of this role to maintain. You will help us maintain the quality of our health information and ensure that we comply with the charity’s writing style and branding.
Acting as the charity’s subject‑matter expert on migraine information, the postholder plays a vital strategic role in influencing organisational priorities, ensuring the public, healthcare professionals, policymakers and wider stakeholders have access to accurate, impactful and up‑to‑date content.
This role directly contributes to the Trust’s strategic ambitions by:
- Strengthening public understanding of migraine
- Reducing stigma and misinformation
- Improving healthcare navigation and outcomes
- Supporting clinical and policy change
- Enhancing organisational reach
Key tasks and responsibilities
Producing and maintaining quality information
Manage The Migraine Trust’s provision of health information in line with the charity’s annual planning cycle and the PIF TICK accreditation. This will include: -
· Lead The Migraine Trust’s health information portfolio, ensuring alignment to annual plans, organisational strategy, and PIF TICK quality standards
· Manage the full lifecycle of health information—from scoping and research to writing, expert review, design and publication
· Reviewing and updating existing information content, ensuring it is accurate, up-to-date, accessible and produced in consultation with service users and people with lived experience, relevant medical advisors, health care professionals, the charity’s staff and other relevant specialists and organisations when appropriate
· Identify emerging gaps in information and lead the development of new materials
· Identify and engage with target groups identified in our three year strategy to identify need and produce associated materials
· Support staffs learning and build knowledge of migraine
Build key strategic partnerships to assist us in disseminating information on migraine.
· Champion the use of world class health information within the organisation, as well as displaying a high level of expertise around all our health information content
· Build and maintain strategic partnerships with healthcare professionals, professional bodies, and charity sector organisations to increase reach and influence
· Represent the charity externally as a health information expert at conferences and events
· Help to support our busy communications team to help provide messaging content for videos, blogs, responses to media requests etc
· Take responsibility for the provision of printed information materials to ensure we can continue to provide resources to suit demand, in a cost-effective manner
· Work with the communications team to identify creative and accessible ways to disseminate our information to a variety of audience
· Work closely with our valued volunteer group to gain feedback and direction on all aspects of our health information
· Explore opportunities of coproduction with other charities to further our reach
Support the evaluation and impact reporting of our information provision by regularly monitoring its use using a variety of evaluation methods and produce timely and accurate reports for both internal and external use.
· Updating and maintaining the health information web pages
· Lead the monitoring and evaluation of all health information outputs
· Produce impact reports and insights to inform strategic decision‑making, fundraising proposals, research priorities and service development
· Maintain and continuously improve data‑driven approaches to evaluating reach, accessibility and effectiveness of health information
· Keep up to date with relevant information and research on migraine
· Work with external suppliers such as designers, printers
Research
A very small aspect of this role is to be the focal point for our research administration which will include:
· Being the key point of communication and support for the research committee
· Manage administrative duties relating to new applications for research funding and current grant holders
· Co-ordinate and send out papers for research meetings (once a year maximum)
· Liaising with researchers funded by the charity and ensuring project reporting is up to date
· Liaise with the AMRC as and when appropriate
Other
· Represent the charity at appropriate external events for both the public and healthcare professionals
· Build relationships with healthcare professionals, external stakeholders and members of our community
· You may be asked to work outside of office hours or travel within the UK
· Be a supportive and participatory senior member of the team
· Abide by the charity’s policies, practices and core values
· Support diversity and equality of opportunity in the workplace.
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- nsuring project reporting is up to date
- Liaise with the AMRC as and when appropriate
The client requests no contact from agencies or media sales.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To ensure Scotty’s delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement, by leading all aspects of service delivery.
You’ll own the structure, systems, standards, and team needed to deliver support across all four Family Programmes (SMILES, SUPPORT, STRIDES, and the planned START programme) and help ensure our support reaches the growing number of families who need us.
The key responsibilities of this role are:
Programme Operations & Service Infrastructure
- Overall accountability for the service provided to the bereaved military community.
- Leading, and working closely with, the Head of each delivery Programme to ensure all activities are impactful and meeting the needs of our community.
- Mapping and maintaining the full beneficiary journey across all programmes and cohorts (CYP and adult).
- Developing our first adult focused services and building them in line with the charity’s long-term vision to be supporting more than 25k bereaved people by 2035.
- Being the link between our service delivery and both internal and external technology partners to ensure our systems match, and meet the needs of, our processes.
- Alongside our Operations Team, lead the scoping of a full future CRM (Salesforce) rebuild and related beneficiary tech interfaces such as websites, future app development etc.
- Oversee the design of a 2026 ‘light’ CRM phase to support individual adult service delivery.
- Ensure that lived experience remains at the heart of our services.
- Accountability for Safeguarding within the organisation.
Team Leadership
- Support Programme Leads (e.g. Heads of START, SMILES, SUPPORT), providing direction and support as well as ensuring clarity of ownership and goals.
- Create a strong, empowering culture within the service (Families) team, aligned with The Scotty’s Way and shared leadership philosophy.
- Work with our Head of People to oversee service recruitment and onboarding.
Quality, Measurement & Improvement
- Define and embed service-level Success Measures (KPIs) across all activities ensuring we know what success looks like for all our activities.
- Collaborate with the Head of Research & Impact to ensure data collection is usable and meaningful.
External Partnerships & Collaborations
- Proactively develop senior-level partnerships with other military and bereavement charities, Armed Forces support organisations, and relevant service providers and stakeholders.
- Explore and propose strategic collaborations where they strengthen the support we offer to families.
- Ensure the new START (single point of contact) Programme becomes an active network-builder in the space.
- Represent Scotty’s externally at events, conferences, meetings etc within the sector.
Cross-Functional Collaboration
- Act as a key link to Outreach and Fundraising — providing insight and service stories to fuel content.
- Work with the Ops team to align delivery processes with systems, IT, and compliance.
- Support bid development and reporting for funders by sharing service insight and outcomes.
The 30-day goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Spending time with the Families Team and understanding everyone’s role within the charity.
- Understands the ‘as-is’ current situation for the charity’s service delivery.
- Start to document gaps, delivery inconsistencies, opportunities, risks etc.
- Understand the landscape we operate in, particularly the military and bereavement charitable environment.
- Fully align with the operating rhythm of the charity, leading team meetings, holding 1:1s, ownership of relevant OKRs, etc.
The 60-day goals for this role are:
- Has met with counterparts at key partner organisations.
- Has highlighted key organisations not currently partnered with to meet.
- Created a stakeholder holder engagement map for our service delivery.
- Visually mapped existing beneficiary journeys across our four Programmes.
- Began work (with Ops) on requirements for initial-phase CRM for adult services.
- Fully aligned plans and goals with existing Programme Heads, incoming Head of START Programme, and incoming Head of Research & Impact.
- Held one in-person session with Families team.
The 90-day goals for this role are:
- Visually mapped year one of adult services plus any proposed changes to existing services to create a final 2026/27 service ‘to-be’.
- Planned the launch of our new START navigating entitlements casework Programme
- Development underway of ‘Light’ CRM to launch adult services having supplied detailed brief.
- Taken full accountability for the success of our Family Programmes and associated impact.
- Attended 2-3 sector group meetings representing Scotty’s solo.
- Developed a stakeholder holder engagement plan with Head of PR & Comms.
About You
Must-Have
Senior experience in service delivery, operations, or programme leadership
Strong skills in team leadership and service system design
Ability to turn strategy into operational structure and rhythm
Confident working cross-functionally and building external partnerships
Nice-to-Have
Experience working with or supporting Armed Forces families
Familiarity with CRM system scoping and procurement
Experience launching new services or scaling delivery teams
Background in bereavement or mental health support
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Salary: £27,500 per year, pro rata (£11,000 actual salary).
Hours: Part time, fixed term 12 month contract, 14 hours per week (0.4 FTE)
Work pattern: Flexible, between Monday-Friday
Start date: ASAP
Location: Remote. With travel to team away days every 2-3 months. All equipment and travel for work will be paid for by the charity.
Reporting to: Head of Support Services
About Pregnant Then Screwed (PTS)
Pregnant Then Screwed (PTS) is the leading charity working to end the motherhood penalty. Founded on International Women’s Day in 2015, our work is rooted in lived experience and delivered with fearless conviction. We campaign for change, provide support and advice, and build community with working parents across the UK. We do this with rigour, rage, and love.
With a new CEO, we’re now at a pivotal moment in our journey, and we’re looking for someone who’s excited to build with us — shaping what comes next for one of the UK’s most fearless campaigning charities.
The Role
Pregnant Then Screwed’s Tribunal Mentor Programme is a peer-to-peer support service for women and parents taking legal action against an employer for pregnancy and maternity discrimination. We match mentees with volunteer mentors who have been through the Employment Tribunal process themselves for 12 weeks of support through weekly calls. We relaunched the programme in October 2025, and now, with funding from The National Lottery, we are looking for a part time Support Services Coordinator to help us grow and maintain new mentoring matches.
As the Support Services Coordinator, you will be responsible for recruiting and inducting mentees and volunteers onto the programme and supporting matches throughout their journey. You’ll also drive engagement with the programme, and develop recruitment strategies for potential volunteers and mentees.
Responsibilities:
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Coordinating the Tribunal Mentor Programme and volunteers.
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Welcoming new mentee and mentor applicants to the programme through 121 and group calls.
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Recruitment and engagement of new volunteers and participants.
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Monitoring our Community WhatsApp groups and responding to enquiries.
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Hosting regularly mentor and mentee online check-ins.
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Researching further support and signposting options for mentees.
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General administrative tasks, including managing volunteer and mentoring data, supporting the Head of Support Services with reporting data and responding to general enquiries.
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Supporting our Head of Support Services with volunteer training, policy and process development.
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Supporting other Support Services projects where necessary.
Essential Skills & Experience
- Volunteer engagement - demonstrated through experience managing or coordinating volunteers.
- Diversity, equity and inclusion focus, able to demonstrate a deep understanding of (and confidence in discussing) anti-oppression.
- Engaging written and verbal communication skills - demonstrated through a proven ability to craft engaging newsletters, social posts or discussion prompts.
- Mentee and mentor growth and retention - demonstrated through experience in growing and sustaining a befriending or mentoring programme (or transferable skills from other types of service user engagement)
- Technologically proficient and confident - demonstrated through experience using Beacon or other CRM systems and digital work tools.
Please note this job description is not exhaustive, and you may be required to take on additional responsibilities that are within scope of the role.
What We Offer
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Flexible working is embedded in our culture with employees working different hours, and days of the week.
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34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff.
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Paid leave between Christmas Day and New Year’s Day.
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Two paid ‘Wellbeing Days’. These are days that can be booked off with no notice and no questions asked.
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Five days’ paid leave to care for dependents. These can be used when a dependent is unwell, for settling in days at nursery or school, or for activities such as sports day or school plays.
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After two full years of service, employees are entitled to an additional day of paid leave for every additional year, up to a maximum of three additional days.
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Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%.
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Enhanced maternity, paternity and adoption pay. Maternity and adoption leave is paid at a rate of 100% for 20 weeks, 50% for the next six weeks, and then statutory for the remaining time. Paternity is paid at a rate of 90% for six weeks.
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Employees work from home, with an in-person team away taking place every six - eight weeks (locations vary).
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It is expected that all employees will engage in at least four days of training per year. Mandatory training includes: GDPR, Health and Safety, Equality and Diversity and Safeguarding training.
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All employees will be provided with a company laptop, riser, monitor, mouse and mouse mat should they need, plus £100 to spend on other office set-up needs, including stationery where necessary.
Ready to help us shape a fairer world for working mums and parents? Here’s how to apply:
Step 1: Answer our screening questions and upload your CV via CharityJob. You will need to apply by 11pm on Sunday 11th January 2026
Step 2: Shortlisted candidates will be invited to an online interview, which includes preparing a 10 minute presentation, and Q&As. We envisage interviews taking place in the last week of January or first week of February.
Please try to keep your answers to each screening question succinct and under 350 words.
Charity working to end the motherhood penalty.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We currently have an exciting opportunity for a committed Christian* with building surveying and asset management experience and a heart for older people to be part of this vital and fulfilling position.
Reporting directly to the Director of Property Services, you will have a key role in ensuring the provisions of our selected properties are safe and comfortable and responding efficiently to repair needs and requests.
This role is part of the support function provided by our Support Office in London, however, you will be working remotely with regular travel across our various homes and schemes.
Read our job pack here for more information and about our beliefs and values here.
Responsibilities:
- Working with the Directors of Property, Finance and Operations to agree on maintenance budgets;
- Specifying, tendering, monitoring and supervision of building and refurbishment projects and planned preventative maintenance;
- Prepare reports in relation to ongoing and forecast work and budgets;
- Produce recommendations on future cost planning;
- Responsible for proper authorisation of orders, invoices, accounts, etc., in line with agreed policies;
Skills/Experience:
- Qualified building surveyor, architectural technician, project manager, quantity surveyor or similar qualification.
- Building defect identification and maintenance procurement and management;
- Property maintenance surveyor role;
- Facilities and asset management;
- Building project and repairs management;
- Able to prepare estimates, drawings and specifications for projects and project manage them.
- Computer literate and able to work in Excel, Word, etc.
- Team player;
- Self-motivated;
- Willing and able to travel extensively as the role requires;
- A clean driving licence, valid for UK driving;
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).).
Hours:
40 hours a week, usually worked over 5 days.
“On-call” cover is required to meet demands. Please get in touch for more information about working patterns.
Benefits:
- Remote working
- Company car provided if needed for the role
- 5 Weeks' paid holiday per year as well as bank and public holidays
- Employee assistance programme
- Perkbox
- Life Assurance
- Care Friends
- Birthday reward
- Long-standing service rewards
- Being part of our friendly staff team
- Pension scheme
- On-going training and support
- Flexible working pattern
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
INDHP
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
Home based with regular travel across the UK and Ireland
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.
This is an exciting role which has been created specifically to deliver an ambitious legacy events programme. Initially a fixed-term temporary role with scope to continue. Legacy fundraising is undergoing a transformation at the RNLI. Legacies account for over two thirds of the RNLI’s annual income today and will continue to be a vital fundraising stream for many years to come. In this role you’ll be responsible for supporting and delivering a range of regionally based legacy events, engaging with cold audiences across the UK and Ireland, potentially stewarding a limited number of existing high-level pledgers and developing and nurturing relationships with regionally based colleagues.
Some of the benefits
- 26 days’ annual leave plus Bank Holidays
- Competitive pension scheme
- Life assurance
- Health and dental cash plan
Your role
As a Legacy Engagement Manager in the Legacy Team, you will be focused on:
- Developing and delivering a world-class stewardship programme, with personalised experiences for existing and new high-level pledgers in your area.
- Developing and leading on a programme of tailored events to suit pledgers and prospects at varying stages of their legacy journey.
- Collaborating with regionally based colleagues to deliver legacy training to community teams and develop a legacy volunteer network.
- Working with the wider Legacy team supporting integrated plans to embed our Legacy and In Memory Giving messaging throughout our community networks.
About you
You’ll be comfortable nurturing long-term relationships and exceeding customer expectations. Working collaboratively with colleagues in other disciplines, you’ll create a network of legacy advocates. To be considered for this role you’ll need to have:
- Experience in planning, managing and delivering events and exhibitions.
- Demonstrable knowledge and understanding of event management principles, event resources and best practice.
- Demonstrable experience in relationship management.
- Excellent skills in communicating in person, on phone/video or in writing to a range of audiences.
- Excellent and effective relationship management with internal stakeholders to ensure that plans are integrated with RNLI activity across multiple departments.
- Ability to work in an organised and structured manner balancing your time appropriately to meet short term and longer-term goals.
- Capability to travel to meet donors and ability to work on your own or collaboratively within a larger team.
- A valid driving licence.
If you have a passion for relationship management and are looking to be part of a successful and growing team with ambitions to grow further, this could be the role for you. Please apply via the button shown.
Closing date: 4 January 2026.
Interview date: w/c 19 January 2026 (via Teams).
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a General Manager.
We are seeking an exceptional administrator who has experience in, or is interested in further developing, a broad knowledge of company management.
The main purpose of the General Manager role is to support the Executive Director, with the day-to-day operational management and administration of DCD.
The role will ideally suit a personable individual who enjoys varied responsibilities, working collaboratively within a highly productive, agile and supportive team.
If you are excited by this opportunity, resonate with DCD’s values and are passionate about making a positive difference to dancers’ lives, please get in touch; we would love to hear from you.
Contract: Part-time permanent role (24 hours per week)
Salary: £35,000 per annum, pro-rata
Start date: As early as possible
Location: This is a remote working role, with monthly in-person meetings which take place in London or Birmingham, with occasional additional in-person events and meetings as required by the charity.
Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.
Deadline: Applications must be submitted by 9am, Thursday 22 January 2026
Further Info: Please download the Recruitment Pack from our website for full job spec and how to apply.
The client requests no contact from agencies or media sales.
London: 3-4 days (22.5-30 hours)
Flexibility can be discussed at the interview. The salary shown is for full time hours and would be pro rata for part time.
CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.
Partnership Development Managers (PDM) are motivated and driven to broaden and deepen CAP's relationship with the church to fulfil CAPs Purpose, Vision & Mission.
Purpose Statement
To inspire and equip churches across the UK to help people out of debt andpoverty and invite them to become followers of Jesus.
Vision:
Transformed lives - We want to see people across the UK released from poverty, living with faith in Jesus and hope for the future.
Thriving churches - We want to see churches that have become the beating heart of their communities, actively serving them and bringing the hope of Jesus.
An end to UK poverty - We want to see a hope-filled society, free from poverty, with churches united to improve the lives of those facing debt and financial hardship.
Mission
No one should face debt and poverty alone: The steadfast presence of a local church, ready to walk alongside you during the toughest financial storms.
Our aim is that when a vulnerable person who needs our type of face to face help is experiencing financial crisis or vulnerability, there will be a church in their community that is ready to walk alongside them. That church will offer steadfast support as they restore their financial resilience and hope for the future whilst introducing them to the fullness of life that Jesus offers.
Partnership Development - Team Purpose
Our work is fundamental to the growth and success of CAP, encapsulated in our Mission statement: to have a partner church in every community ready to walk alongside the poorest and most vulnerable people. We are responsible for achieving this by establishing Church Partnerships.
Together with our Church partners, we deliver our life-changing services, firstly our core Debt Help service that is then supported by essential wrap-around resilience programs like Job Clubs, Life Skills, and Money Coaching. This work isn't just about helping people get out of debt and poverty; it's about seeing lives radically changed. We are driven by a passion to see people not only find financial freedom, thriving in life, but also become followers of Jesus and find a true sense of belonging in a local church.
Our team
We're looking for a compassionate, self-starting individual who is tenacious, goal-oriented, and target-driven with a make it happen mentality, because they know the impact growing this movement will have on thousands of people's lives.
This role is part of the Partnership Development Team within the Mission & Movement Directorate. Reporting to the Head of Movement Development, you will be responsible for initiating and engaging with senior church leaders and wider networks to partner with CAP, primarily through our life-changing Debt Centre service.
As a Partnership Development Manager, you'll be a key driver of our mission. We're looking for a self-motivated, results-oriented, problem solving individual who can build and nurture relationships across diverse church networks and denominations.
You will be responsible for generating new partnership opportunities, inspiring church leaders and wider networks to engage with CAP's vision and partner with us. You'll need to be an entrepreneurial self-starter with a proven ability to build a robust pipeline and deliver on growth targets, specifically around Debt Centre growth motivated by our desire to help more people out of debt and poverty and see them become followers of Jesus.
Partnership Development Manager Scope
- The team is split between full time and part time PDMs.
- Significant amount of travel with large regions to cover.
- This role has no direct reports.
- In line with our expenses policy, all expenses (e.g. mileage costs) are claimed retrospectively via our CAP Expenses system.
Role:
Accountabilities:
- Responsible for expanding CAP's partnership network across your region alongside the Regional Director and Head of Movement Development, strategically prioritizing and developing relationships with church leaders and networks to establish new partnerships and services. You'll achieve this by collaborating with other teams, proactively networking with Christian organizations and denominational leaders (where appropriate), and representing CAP at various events, all with the goal of growing our influence and opening new services in every community.
- Proactive management of contacts as they progress through the pipeline, working alongside churches to identify if a CAP service supports their church vision, and if appropriate, manage them through the church journey and experience to open a new CAP service.
- To open new Debt Centre Partnerships as laid out in regional Development plans in target areas of deprivation and communities across the region.
- To open resilience services (Job Clubs, Life skills & Money Coaching) with new and existing church partnerships.
- Alongside Regional Director to identify key areas from across the region to host and organize a targeted number of CAP Spotlight Events per term. These events are designed to gather church leaders around a table to have conversations around opening a multi Church Debt Centre.
- To proactively build, manage and progress a self generated caseload of churches within your region, through cold calling, face to face meetings and all other appropriate forms of communication. This will include frequent travel across the region to meet with appropriate churches/ leaders.
- Refer potential new Debt Coaches or Churches that might want to work with an existing or expanding Church Partnership to the relevant Area Partnership Managers who are responsible for existing centre growth and sustainability.
- To work with Regional Leaders and Area Partnership Managers to deepen local knowledge and connections in order to deliver new church partnership opportunities.
- To collaborate across departments where needed to support and engage with Church Events, Talks, Conferences, Festivals, Church Leaders Meetings and other relevant events within your region, working on exhibition stands (when necessary) to help generate enquiries.
- To work with local church teams to ensure appropriate candidates are identified and have a full understanding of the role and responsibilities involved, ensuring CAP¿s selection team receive the appropriate information in a timely manner.
- To advocate and make introductions where appropriate for Church talks, CCT and fundraising opportunities.
- Where appropriate, to represent Partnership Development in additional projects which improve the delivery and content of CAP's products and services.
Measurable Outputs:
- Consistently exemplifies a can do, above and beyond go-getter attitude to deliver results, keeping the main thing, the main thing.
- Achieve targets around the number of new Debt Centre openings in your region per term and year.
- Achieve targets around the number of new to CAP, Job Clubs, Life Skills and Money Coaching openings in your region per term and year.
- Achieve targets around the number of self generated warm leads (warm = actively engaging in conversation with a view to partnership).
- Achieve targets around Regional Spotlight events.
- Active pipeline management (closed, lost, won).
- Ensure that every new partner church completes and returns partnership agreements, additional policies and all candidate paperwork by the relevant deadlines for every new service prior to training (including Direct Debit Agreements).
- Active involvement to support the wider team around logistics, processes and a small amount of project management.
Culture:
- Clearly live out and embrace the cultural values of CAP.
- Clearly demonstrate a heart and passion for the charity.
- Sincere acceptance, understanding and practice of the Christian ethos and purpose of the Charity.
Other Responsibilities Include:
- Being willing to pray with staff and be fully engaged with our Christ Centred culture.
- To encourage friends, family and other contacts to support the charity through the Life Changer program, and other fundraising initiatives.
- Attendance at annual CAP staff conferences
- Ability to self generate opportunities through hard work, tenacity and relationship.
- Ability to build relationships and inspire others to take action, especially church leaders from across a range of denominations, your passion for the mission is infectious and is your key motivator.
- Ability to manage the whole sales process, confidently leading the conversation and directing the next steps for action at every step.
- Ability to talk confidently and with compassion about the subject of poverty inspiring Churches to respond to the need.
- High levels of emotional intelligence with an ability to progress relationships and conversations to reach desired outcomes.
- Strong telephone manager with an ability to connect over the phone.
- Strong influencing and negotiating skills.
- Naturally decisive and proactive.
- Natural relationship builder.
- Able to work remotely, unsupervised, under pressure and juggling multiple priorities and deadlines.
- Resilient.
- Confident Public Speaker
- A confident communicator who promotes CAP's culture and values at all times.
- Ability to prioritise time, tasks and attention effectively in a pressured environment.
- High levels of organisation skills and drive to reach targets quickly and efficiently
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances.
Experience
- Absolute passion and experience to advance the Kingdom of God, either through, with or as part of your local church.
- Demonstrable example & experience of what it takes to grow a business / portfolio / partnership / and or client base.
- Demonstrable examples & experience of what it takes to drive success in a commercial context.
- Demonstrable experience of what it takes to be a self starter
- Experience of managing multiple stakeholders.
- Experience in driving and delivering results.
- Experience of building networks and relationships with external organisations.
- You know what it takes and what¿s required to work to deadlines and targets.
- Administrative experience.
- Good I.T. skills
- Comfortable praying for and with Church leaders
Christian Commitment:
The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty's Statement of Faith and Core Values
Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of own personal faith and in line with CAP's Statement of Faith.
All adults working in, or on behalf of the CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes: A responsibility to ensure a safe environment in which CAP Services can be delivered. Identify children and adults where there may be safeguarding concerns and to follow the CAP Safeguarding Policy in addressing any concerns appropriately.
Educational requirements:
- A proven track record is what matters to make this role a success.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help launch and run a nationally significant trial that could shape the future of kinship support. This role turns complex plans into reality and makes high-quality delivery happen.
Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA.
This feasibility RCT is a complex, multi-partner programme involving:
- An active funding partner
- An independent evaluation team
- 5 participating local authorities (to be confirmed)
- Internal delivery teams and cross organisational services
- Kinship carers and lived experience subject experts
The Mobilisation and Delivery Project Manager is the operational engine of the programme, ensuring that every workstream is scoped, resourced, sequenced, delivered and evidenced, and that Kinship is trial-ready, compliant, and well-coordinated through set-up and delivery.
This role needs someone who is an excellent communicator, highly organised, unflappable, curious, and able to sit comfortably in the detail. The successful person will keep a firm grip on timelines, dependencies and risks.
You will manage a Programmes Officer as well as the set-up, processes, documentation, reporting, trial readiness, communications and cross-team coordination. You will work closely with the Programmes Manager who will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners.
You will lead operational quality, systems, processes, data, and compliance. The Programmes Manager will lead practice quality, staff development and supervision, safeguarding and relational delivery. Together you make sure the trial is delivered ethically, consistently and to a very high standard.
Key responsibilities include:
- Lead the mobilisation plan across all workstreams and ensure trial readiness.
- Develop all processes, documentation and operational frameworks in line with the intervention protocol.
- Coordinate local authority onboarding, staff training and internal operational setup with the Programmes Manager.
- Work with internal Kinship teams to ensure everyone has clear expectations and is held to account for their performance during mobilisation and delivery – owning the workstreams.
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Ensure weekly pipeline monitoring for treatment and control recruitment.
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Work with the Programmes Manager and Kinship Family Workers to strengthen referral and screening processes where appropriate.
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Identify recruitment risks early and drive rapid problem-solving.
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Maintain delivery tracking and operational dashboards.
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Identify throughput or workload risks and support adjustments.
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Lead operational quality assurance (QA) including data quality checks, file audits and process compliance.
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Coordinate data collection, monitoring and data quality for evaluator requirements (both treatment and control).
Essential knowledge and experience includes:
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Project Management Qualification or commensurate experience.
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Significant experience managing complex projects or programmes with multiple partners and tight delivery requirements.
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Proven experience designing and maintaining structured workflows, operational systems and project plans in fast-paced environments.
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Experience coordinating across multidisciplinary teams without direct line management responsibility.
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Strong background in quality assurance, process improvement and operational risk management.
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Experience translating evaluation, compliance or regulatory requirements into practical delivery processes.
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Experience developing and maintaining documentation, SOPs, manuals and operational toolkits.
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Experience working with data for monitoring, decision making and evaluation readiness.
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Proven ability to ensure data quality, consistency and audit readiness.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Key dates:
Application deadline: 11.59pm, Sunday 4 January 2026
First interview: Thursday 8 January 2026 (online)
Second interview:Wednesday 14 January 2026 (in-person, London)
How to apply
Respond on CharityJobs to these 5 questions, along with your CV:
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Kinship’s mission and values emphasise putting kinship families first, being bold, stepping up and working stronger together. What motivates you to apply for this role, and how would these values shape how you lead mobilisation and delivery?
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Describe a time you managed a complex programme or project with multiple partners or workstreams. What approach did you take to keep delivery coordinated and on track?
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Give an example of how you improved data quality, compliance or process consistency. What actions did you take and what was the outcome?
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Tell us about a situation where you worked closely with colleagues delivering frontline or relational support to solve a delivery or operational challenge. What did you do to ensure alignment and shared ownership?
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Describe a time you worked in a fast-changing or uncertain environment. How did you stay grounded, support others and keep delivery moving forward?
We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early!
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Guide a skilled team providing one-to-one Navigator support to kinship carers. You will set the standard for high-quality practice and ensure kinship families feel supported, understood and connected.
Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA.
This feasibility RCT is a complex, multi-partner programme involving:
- An active funding partner
- An independent evaluation team
- 5 participating local authorities (to be confirmed)
- Internal delivery teams and cross organisational services
- Kinship carers and lived experience subject experts
This role leads and supports the staff team delivering one-to-one navigator-style support to kinship carers as part of the Kinship Connected feasibility randomised controlled trial. You will ensure the team provides consistent, high quality, relational support that reflects Kinship’s values and trauma-informed practice.
You will work closely with the Mobilisation and Delivery Project Manager and will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners.
The Programmes Manager leads practice quality, staff development, safeguarding and relational delivery. The Mobilisation and Delivery Project Manager leads operational quality, systems, processes, data and compliance. Together you make sure the trial is delivered ethically, consistently and to a very high standard.
Key responsibilities include:
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Lead the day-to-day practice and relational delivery of the Kinship Connected (Navigator) support model.
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Support Kinship Family Workers to deliver high quality, trauma-informed and strengths-based support to kinship carers.
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Ensure clear case management, boundaries, risk management and reflective practice.
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Embed the delivery approach set out in the Intervention Protocol and Kinship Navigator Service Manual.
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Ensure equity, accessibility and inclusion in all aspects of delivery, with particular focus on minoritised ethnic kinship families.
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Maintain delivery tracking and operational dashboards.
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Provide high quality line management, reflective supervision and pastoral support to Kinship Family Workers
Essential knowledge and experience includes:
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Strong experience leading frontline delivery teams providing emotional, relational or social care support.
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Proven track record ensuring high quality casework, assessments, boundaries and risk management.
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Experience delivering strengths-based, trauma-informed and evidence-informed approaches.
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Substantial experience in line managing practitioners, delivering reflective supervision and supporting wellbeing.
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Experience leading high performing dispersed teams with confidence, consistency and compassion.
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Experience managing change and supporting staff through shifting delivery requirements.
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Strong background in safeguarding decision making, case discussions and organisational safeguarding culture.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Key dates:
Application deadline: 11.59pm, Sunday 4 January 2026
First interview: Friday 9 January 2026 (online)
Second interview:Wednesday 14 January 2026 (in-person, London)
How to apply
Respond on CharityJobs to these 5 questions, along with your CV:
-
What is it about Kinship’s mission and values that motivates you to lead the delivery of relational support for kinship carers, and how would these values shape your approach as a Programmes Manager?
-
Describe a time you led or supported a team delivering emotional or relational support. How did you ensure consistent, high-quality practice?
-
Give an example of how you have developed or supported practitioners through reflective supervision, coaching or managing difficult practice situations. What approach did you take and why?
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Describe a situation where you had to make or support a safeguarding decision. How did you balance risk, judgement and support for staff?
-
Tell us about a time you worked with a local authority, commissioner or another external partner to resolve a challenge or improve delivery. What did you do?
We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early!
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
This role manages the BSI’s Clinical Immunology Professional Network, and drives partnerships to secure funding and support. You will also lead the BSI’s work on vaccines, aiming to accelerate the development and deployment of effective and affordable vaccines that deliver patient benefit.
This is a highly visible role requiring extensive engagement with partner organisations including the NHS, charities, funders, government bodies and industry, alongside a strong understanding of the relevant policy landscape. Acting as a primary interface with clinical and research communities, funders and other key stakeholders, you will also secure external funding to support project delivery. Excellent communication and interpersonal skills are essential to build strong relationships and successfully deliver projects both within and beyond the BSI.
This is an excellent opportunity to join an ambitious and innovative science and health membership organisation, delivering impactful projects, and building important partnerships in the dynamic field of clinical research.
The client requests no contact from agencies or media sales.