Service improvement officer jobs in Manchester, greater manchester

Job Title: Chief Operating Officer (COO)
Organisation: The Skill Mill
Location: Remote, with expectations to travel to Gateshead and occasional travel to other UK locations
Salary: £45,000 pa 
Contract Type: 2 years fixed term contract, Full-Time
Reporting to: Chief Executive Officer (CEO)

Job Purpose:

The Chief Operating Officer (COO) will play a pivotal role in driving the operational success of The Skill Mill. Working closely with the CEO, the COO will oversee day-to-day operations through line-management of the 3 regional Operations Managers, will ensure the delivery of exceptional services, and will support the growth of our social enterprise model across the UK and beyond. This is a strategic leadership position, requiring a dynamic individual with a passion for social impact, operational excellence, and business development.

Key Responsibilities:

• Operational Leadership: Oversee all operational functions, including service delivery, project management, and workforce coordination, ensuring high standards and client satisfaction.

• Strategic Growth: Collaborate with the CEO to develop and implement expansion plans, identifying new partnerships, contracts, and opportunities to scale The Skill Mill’s impact, ensuring operational readiness and quality as the organisation scales.

• Team Management: Lead, motivate, and develop The Skill Mill’s operational delivery teams (see attached structure chart), including the Operations Managers, the Pathway Advisors, and the Supervisors, fostering a culture of inclusion, accountability, and continuous improvement. Lead workforce planning, staff development and wellbeing to ensure a sustainable, motivated and resilient workforce.

• Financial Oversight: Work with the finance team to manage budgets, monitor performance against targets, and ensure cost-effective operations while maintaining quality.

• Governance: Supporting organisation and partnership governance by contributing to papers, risk registers and performance reports, engaging in solution-focused discussion at relevant forums, and ensuring feedback loops with operational delivery teams.

• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, commercial clients, criminal justice partners, and community organisations.

• Compliance and Risk Management: Ensure all activities comply with legal, regulatory, and health and safety standards, mitigating risks effectively and escalating through appropriate organisational and legal pathways where necessary.

• Safeguarding: Act as senior lead and an initial escalation point for safeguarding, ensuring robust policies, training, reporting and continuous improvement.

• Impact:

         - Measurement: Monitor and report on social and environmental outcomes, ensuring alignment with The Skill Mill’s mission and funding requirements.

         - Performance: Work alongside partners, including Social Outcomes, evaluation and funding partners to drive performance in line with key success milestones, and engage in collaborative problem-solving to improve the offer and overcome challenges.

         - Quality Assurance: Contribute to organisational quality assurance processes by providing operational insight to support effective monitoring and review. Facilitate and support quality assurance audits, reviews and continuous improvement practices across operational delivery, working closely with operational delivery teams and relevant partners to ensure learning is embedded and service standards are consistently met.

• Innovation: Drive operational efficiencies and explore innovative approaches to service delivery and trainee support.
   

Person Specification:
Experience:

• An understanding of, and sensitivity to, working with vulnerable or disadvantaged groups.

Skills and Abilities:

• A values-led approach to strategy, with the ability to balance social impact, quality, and financial sustainability in strategic and operational decision-making.

• Exceptional leadership and people management skills, with a collaborative and empowering approach.

• Confident in using insights from performance data and information to drive continuous improvement

• A clear, confident and inclusive communication style, with the ability to engage, motivate and align within the organisation and externally

• A collaborative approach to partnership working, with the ability to navigate differing priorities and build trusted relationships across sectors/ stakeholders.

• Proficiency in working with digital tools that support operational efficiency (e.g., CRMs, project management software, Microsoft Office/Google Suite)

• Ability to translate organisational strategy into actionable operational plans
  ​

Personal Attributes:​

• Passionate about social justice, youth development, and environmental sustainability

• Resilient, adaptable, and solution-focused, with a hands-on approach to problem-solving.

• Commitment to The Skill Mill’s values of opportunity, integrity, and excellence.
  ​

What We Offer:​

• The chance to make a tangible difference in the lives of young people and the environment.

• A supportive and purpose-driven work environment.

• Opportunities for professional growth as part of a growing social enterprise.
   

Essential Requirements:

Experience:

• Proven senior leadership experience in managing operations, ideally within criminal justice or a social enterprise, charity, or environmental services sector.

• Demonstrable ability to lead and manage complex operational delivery in multiple geographical areas, ensuring quality and consistency across teams.

• Demonstrable success in growing an organisation or enhancing service delivery, including securing contracts and partnerships.

• Experience managing diverse teams in a hybrid work environment

• Experience of working effectively with external partners, including commissioners, criminal justice agencies and/or commercial organisations.
   

Skills and Abilities:

• Analytical mindset with experience in budgeting, performance monitoring, and process improvement.
   

Qualifications and Certifications:

• A relevant degree or equivalent professional qualification (e.g., business management, operations, or social enterprise leadership) is preferred but not essential.

• Enhanced DBS check is required.

About The Skill Mill:

The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.

The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact.

Role Overview

This is an exciting opportunity to shape Shine’s strategic direction while managing the operational delivery of our services for children, young people, and families aged 0–25. Building on the success of our Little Stars/Ser Bach programme for members aged 0–12 and the development and extension of the FIRE (Friendship, Independence, Resilience, Empowerment) programme for those aged 13–25, you will play a key role in shaping the future of our support for children, young people and their families.

Working across England, Wales, and Northern Ireland, you will lead the delivery of an established, evidence-based programme that improves health, social, and emotional outcomes for those living with spina bifida, hydrocephalus, and associated conditions.

You’ll lead a passionate team and work closely with Shine’s Adult Services Team (25+), Health Team, Wales and Northern Ireland Managers and wider colleagues across the organisation to ensure work is coordinated, complementary, and beneficial to members. At the same time, you’ll forge strong partnerships with NHS professionals, statutory services, and voluntary organisations—driving collaboration that will support our vision of providing consistent, high-quality support for children, young people and families nationwide.

Key Responsibilities:

• Leadership & Team Management
• Programme Development & Delivery
• Monitoring, Evaluation & Reporting
• Member Support & Engagement

Please see the full Job Description & Person Specification below and on our website. 

Benefits to working at Shine:

• Competitive salary: Review due April 2027
• Regular working hours, and no shift work (some very occasional weekends or evenings)  
• 3% pension contribution
• 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
• Additional annual leave awarded for ‘long service’
• Opportunity to purchase additional annual leave
• Broadband allowance for home-based roles
• Life insurance after 12 months’ employment  
• Access to our Employee Support Programme and Mental Health First Aiders 
• Support to learn and develop 

How to apply 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

If you would like to discuss the role with our Deputy CEO, Gill Valentine, please contact Shine to arrange a convenient time for a call. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria. 

We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications. 

*Please note applications without a supporting statement will not be accepted* 

Closing date: Thursday 16th April 2026 at 11pm 

Interviews:  Monday 27th April 2026  

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible. 

Manager (Chief Executive) – Chorlton Good Neighbours
Location: Chorlton, Manchester
Salary: £35,000 - £40,000 per annum
Contract: Permanent, full time

Could you be the steady, friendly, hands-on leader who helps more people in Chorlton feel connected, fulfilled and valued?

About Chorlton Good Neighbours
Chorlton Good Neighbours is a small, well-loved neighbourhood charity with roots back to the late 1960s, working to reduce loneliness and support older people across Chorlton and adjacent neighbourhoods. Our work is local, practical and volunteer-led: befriending, home visits, transport, weekly activities, monthly teas, intergenerational groups and occasional day trips are all delivered with warmth and care.

Our volunteer base is extraordinary - around 100 volunteers support drivers, befrienders, activity leads, admin roles and trustees - and in 2024–25 we supported 474 people in total. Funding is a mixed model of public grants, local donations and modest earned income and the charity holds healthy funds to deliver our work.

This is a practical, hands-on, delivery-focused leadership role: you will lead a neighbourhood organisation through planned transition, preserving the community culture that makes CGN trusted, while introducing proportionate systems and succession approaches that secure its future. You will also spend substantial time supporting and supervising volunteers and facilitating activities alongside strategic duties.

As our next Manager (Chief Executive), you will:

• Strategy & Impact: Lead the development and delivery of a clear long-term strategy that sustains CGN’s neighbourhood impact and reduces social isolation amongst older people.

• Governance & Finance: Strengthen proportionate financial controls, grant monitoring and reporting while working closely with trustees including the Treasurer.

• Operational Leadership: Manage day-to-day delivery of volunteer-led services and introduce accessible procedures and safeguarding arrangements.

• Income Generation: Support fundraising and bid activity to secure multi-year funding and diversify local income streams.

• Community & Partnerships: Act as CGN’s visible ambassador, maintaining and developing relationships with Manchester City Council, NHS partners and local organisations.

• Volunteer Development: Recruit, induct and support volunteers and facilitators, building a resilient volunteer pipeline and clear role pathways.

• Brand & Profile: Promote CGN’s offer across local channels to maintain footfall, attract new supporters and celebrate members’ stories.

• Premises & Risk: Work with trustees on lease and premises issues and maintain a robust risk register to protect continuity of service.

Who you are

• An experienced, hands-on manager with significant experience of running small, community-facing charities or local services and a hands-on approach to operational delivery.

• Demonstrable expertise in recruiting, supporting and retaining volunteers, with confidence in DBS/safeguarding practice and volunteer supervision.

• Highly organised with strong event/activity planning skills, practical problem solving and attention to detail.

• Financially literate - comfortable with budgeting, grant monitoring and basic financial controls and able to work with volunteer finance leads.

• An excellent communicator: approachable, diplomatic and skilled at building trust with older people, volunteers, trustees and statutory partners.

• Values driven, emotionally resilient and committed to inclusivity and dignity in later life.

• Desirable: experience of Age-Friendly programmes or befriending schemes and local credibility or knowledge of Manchester/South Manchester.

Why Chorlton Good Neighbours?

• Meaningful local impact - lead a well-regarded neighbourhood charity with deep community trust and a broad activities programme.

• Strong volunteer culture - join an organisation supported by around 100 committed volunteers and an engaged trustee board.

• Secure footing to build from - healthy funds and a clear focus on securing multi-year funding and premises.

• Hands-on role with strategic scope - keep delivery at the heart of the job while developing proportionate systems and succession planning.

• Supportive transition - trustees have planned a careful handover and you will be supported through induction and the subsequent recruitment of a part-time assistant.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 13th April 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This is a new post that responds to a clear and pressing need. Over many years of working alongside people recently granted refugee status, we have seen how the moment of transition, when someone leaves asylum accommodation and tries to find a home of their own, can significantly impact the opportunity to build a stable life. Too often, people face this period with little support, or relying on friends, volunteers and organisations who want to help but aren't always sure how, especially in such a rapidly changing environment. This role exists to change that.

Through our Refugee Homelessness Prevention Project we want to build on the learning and experience we’ve gained over the last 20 years and increase our impact in local communities across Greater Manchester. We are therefore looking for an experienced trainer who is proactive, well‑organised and able to build strong relationships in local communities.

This is a varied and community‑focused role, suitable for someone who is comfortable facilitating training, enjoys meeting people in a range of settings and is keen to help others feel confident in offering housing‑related guidance.

In accordance with the Christian ethos and values of Boaz Trust, the Housing Access Training and Development Officer is responsible for developing and delivering a training and resources programme that builds the capacity of organisations and communities across Greater Manchester to support people recently granted refugee status in accessing private rented accommodation.

The post holder will:

• develop and deliver practical, accessible training for a range of audiences which could include faith communities, VCSE organisations and mainstream homelessness services
• develop and maintain our suite of housing resources and tools that equip non-specialist supporters to help refugees navigate the private rented sector with knowledge and confidence
• build positive and productive relationships with organisations, networks and partners across al ten Greater Manchester boroughs as a representative of Boaz Trust. 

For a full Job Description and Person Specification as well as more details about the role and the organisation download our 'recruitment pack'. The deadline for applications is 9am on Thursday 2nd April 2026. We look forward to hearing from you!

Do you want to work for a dynamic, creative, fast-paced charity?

At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.

Operations Director

The ideal candidate

We are looking for a values‑driven operational leader with significant experience in senior operations, systems, or transformation roles. You will bring strong technical capability in designing and embedding systems and processes, excellent analytical skills, and the ability to produce high‑quality management information for senior leaders and Boards.

You will be an influential communicator who can lead through change, build strong relationships across the organisation, and support others to work in consistent, effective, and collaborative ways. With a strong grasp of governance, risk, compliance, and organisational assurance, you will balance strategic vision with hands‑on delivery. Above all, you will share Action Together’s commitment to social justice, equity, and strengthening people, places, and partnerships

The role

The Operations Director will lead the development, optimisation, and continuous improvement of Action Together’s systems, processes, and organisational infrastructure. Working as part of the Senior Leadership Team, you will co-design, develop, and maintain internal systems and processes that enhance operational delivery and organisational efficiency, ensuring they are fully embedded into day-to-day use with clear ownership, guidance, and effective performance monitoring.

You will oversee core central functions including HR, Communications and Impact, Data Protection and Information Management, and Health & Safety. You will play a key role in internal digital transformation, policy development, risk management, and organisational compliance. You will produce high‑quality management information that supports strategic decision‑making, work closely with Locality Directors to standardise and enhance delivery models. In addition, with reference to our constitution and Scheme of Delegation you will be responsible for supporting governance at Board meetings, and the AGM.

Equality, Diversity and Inclusion

At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:

• A disabled person and/or
• A member of a community experiencing racial inequality

Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.

Right to work

We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK

Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.

At Rethink Mental Illness, we believe everyone should be able to live a fulfilling life, regardless of how severely mental illness affects them. Our services are growing — and so is our ambition. That’s why we’re looking for a passionate and skilled Business Development Manager to help us shape the future of our charity and the support we provide.

About the role

As our Business Development Manager, you’ll play a key role in sustaining and expanding the services that make a real difference to people severely affected by mental illness. You’ll bring teams together, write with clarity and purpose, and lead the end‑to‑end bid development process — ensuring we continue to deliver high‑quality, impactful support where it’s needed most.

You’ll champion collaboration, draw on the expertise of colleagues across the charity, and craft compelling, evidence‑based proposals that reflect who we are and what we stand for. From early development to final submission, you’ll help us win and retain contracts that directly improve lives.

What you’ll be doing

• Leading the end‑to‑end development of bids, retenders, and proposals in line with internal quality standards.
• Working collaboratively with teams across Rethink Mental Illness, building strong relationships and creating connected ways of working.
• Supporting and managing Bid Development Officers.
• Contributing to regional business development plans and helping shape sustainable, innovative service models.
• Writing high‑quality, insightful submissions that articulate our strengths, capabilities, and lived‑experience approach.
• Developing early-stage budget models and working with Finance and HR to finalise financials ahead of submission.
• Generating insight through data, evidence, and internal expertise to create winning proposals.
• Researching competitors and identifying what makes Rethink Mental Illness stand out.
• Supporting successful bids through structured handovers and mobilisation.
• Contributing to continuous improvement through feedback, learning, and maintaining our Bid Library.

What you’ll bring

Essential

• A strong track record of writing successful competitive bids or proposals.
• Excellent writing, critical thinking, and communication skills.
• The ability to interpret complex tender documents and understand commissioner expectations.
• Strong relationship-building skills and the ability to unite diverse teams.
• Knowledge of commissioning, current legislation, and best practice in mental health and social care.
• Experience constructing budgets and modelling service assumptions.
• Strong organisational and project‑management abilities, with flexibility to meet deadlines.
• Proficiency with Microsoft Office and excellent general IT skills.
• A values‑driven approach consistent with Rethink Mental Illness’ ethos.

Desirable

• Experience working within mental health, health, or social care sectors.
• Lived or professional experience related to mental health and wellbeing.

Why Rethink Mental Illness?

When you join us, you’re not just taking on a role — you’re becoming part of a movement.
A movement committed to improving the lives of people severely affected by mental illness through high‑quality services, innovation, and compassionate support.

You’ll be part of a collaborative, supportive team where your growth and wellbeing matter, and where your work has a clear, direct impact.

Do you want to work for a dynamic, creative, fast-paced charity?

At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.

Finance Director

The ideal candidate

We seek a finance leader driven by values, with extensive experience directing finance operations and delivering top-tier financial planning, reporting, and governance. This role requires strong technical accounting abilities, exceptional communication skills, and the talent to explain complex concepts to diverse audiences.

You should be a collaborative, inclusive leader who excels at developing team members, managing risks, negotiating effectively, and guiding the organisation through periods of change. Most importantly, you must be committed to Action Together’s mission of social justice, equity, and community empowerment.

The role

The Finance Director will play a pivotal role in ensuring Action Together remains financially robust, sustainable, and compliant as a charity and employer. As a key member of the Senior Leadership Team, you will partner closely with the CEO and Board to shape a resilient business model, strengthen financial governance, and provide strategic direction that supports our mission and values.

You will lead and develop a high performing finance function, oversee annual budgeting and long‑term financial planning, and ensure high‑quality financial insight is available to the CEO, SLT and Board. The Finance Director has responsibility for the production of monthly accounts package, annual audit and statutory accounts, risk management, payroll assurance, investment strategy, and organisational compliance with Companies House, the Charity Commission, and all financial governance requirements.

You will play an integral role in supporting strong governance, working closely with the Treasurer and Board to provide clear, timely, and insightful financial performance updates, forecasts, and risk assessments.

You will also work with the Treasurer to shape investment strategy, strengthen financial controls, and uphold governance across all statutory, regulatory, and organisational requirements

Equality , Diversity and Inclusion

At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:

• A disabled person and/or
• A member of a community experiencing racial inequality

Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.

Right to work

We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK

Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.

Shape public policy. Safeguard professional standards. Lead a profession towards the statutory recognition it deserves.

Not every Chief Executive role involves influencing government, protecting professional standards and occasionally resolving a registrant query before the end of the day.

After seven years, Mike Orlov is retiring as Chief Executive and Registrar of the National Register of Public Service Interpreters. The Board is now seeking a successor who can continue strengthening the organisation and raising the profile and importance of professional interpreters working across public services.

NRPSI is the independent voluntary regulator and national register for public service interpreters in the United Kingdom. It sets professional standards, upholds accountability and provides assurance to public sector organisations, including the Ministry of Justice, the Metropolitan Police and NHS bodies, in settings where interpreters are relied upon in critical situations.

In these environments, clear communication is essential. When it fails, the consequences can affect legal outcomes, safeguarding decisions and, in some situations, lives.

The organisation is entering an important moment in its development. The House of Lords Public Services Committee’s 2025 report on interpreting services in the courts has brought renewed national attention to the role that professional interpreters play across justice, policing and healthcare. At the same time, NRPSI continues to advance the longer-term ambition of statutory regulation and protection of title for Registered Public Service Interpreters.

As Victor Olowe, Chair of NRPSI, puts it: “This is an important moment for NRPSI and for the wider profession, particularly following the House of Lords 2025 report and the government’s commitment to address some of its key recommendations.”

As Chief Executive and Registrar, you’ll engage with senior stakeholders across government and public services while leading a specialist, long-standing team responsible for the day-to-day operation of the Register and the standards that underpin it.

Drawing on your experience, you’ll help shape the organisation’s next stage of development and strengthen the role NRPSI plays in safeguarding the public through professional interpreting standards.

The Role

Stepping into this role, you’ll be accountable to the Board for the governance, strategic direction and operational leadership of the organisation.

This is a hands-on leadership role, working closely with the Chair and Board to shape the organisation’s strategy and priorities, while ensuring the Register continues to operate with credibility, integrity and independence.

You’ll have direct responsibility for the integrity of the Register itself. This includes oversight of registration, renewals, complaints and disciplinary processes, as well as responsibility for ensuring the organisation’s Code of Professional Conduct and regulatory framework remain robust and fit for purpose.

With your experience, moving between strategic and operational ground will come naturally to you. One week you may be engaging with senior civil servants or government departments about the importance of professional interpreting standards. The next you may be reviewing operational processes, supporting your team in the delivery of the Register’s core functions or ensuring the organisation’s financial position remains sustainable.

Your team works mainly remotely and are all long-standing, dedicated and experienced, responsible for the day-to-day operation of the Register. Working in a remote-first environment, continuing a culture of collaboration, accountability and professional development while ensuring the organisation continues to deliver high standards of service is high on the list of priorities.

Externally, you’ll act as the senior voice of NRPSI. What does this mean in reality? Engaging with stakeholders across justice, policing, healthcare and central government, representing the organisation’s perspective clearly and authoritatively. This could include contributing to sector discussions, building relationships with policymakers and making the case for why professional interpreting standards matter to public safety and effective public services, or posting on LinkedIn and social channels, giving updates or hosting town halls for registrants.

The role also sees you supporting the organisation’s longer-term ambition of achieving statutory regulation and protection of title for Registered Public Service Interpreters, a goal that will genuinely benefit from the right leader’s credibility and persistence.

Financial sustainability also sits within your remit. NRPSI is funded through registration fees paid by interpreters, and you’ll oversee the organisation’s finances while ensuring resources are used effectively to deliver its strategic priorities. Alongside this, you’ll maintain oversight of operational systems and processes, identifying opportunities to improve resilience, efficiency and the effective use of digital tools.

The Person

This is a role that calls for someone who has operated at senior or director level within a charity, not-for-profit organisation, professional body, regulatory organisation, membership association or comparable public service environment.

Someone who understands the responsibilities that come with leading an organisation whose work centres on professional standards, governance and public protection, and who brings the credibility, judgement and experience required to engage effectively with a diverse group of stakeholders including government departments, public sector organisations, registrants and sector partners.

A collaborative, trust-based leadership style will be just as important: someone equally comfortable exercising independent judgement as they are balancing strategic thinking with practical delivery in a specialist organisation where both are needed in equal measure.

You’ll bring most of the following:

• Senior leadership experience at director level or above within a charity, professional body, membership organisation, regulatory body or public service environment
• Experience influencing government policy or engaging with commissioners of public spending
• Experience developing or improving regulatory, registration or accreditation processes
• The ability to represent an organisation clearly and confidently in public, including engaging with senior civil servants, sector stakeholders and the media
• Financial literacy and experience overseeing organisational budgets and sustainability
• Experience developing and delivering strategy and operational plans
• Confidence using digital systems, data and communication platforms to support organisational priorities
• Understanding of, or experience in, a registrar or equivalent function within a professional, regulatory or standards body, including accountability for the integrity of registration processes and criteria

Desirable

• Familiarity with public affairs, policy engagement or advocacy work would be advantageous, as would exposure to justice, policing, healthcare or public service environments.
• Experience navigating politically sensitive or contested professional environments, including managing public criticism, would also be beneficial.
• A second language would be welcomed.
• Above all, you’ll share a commitment to the public interest and the role professional interpreting plays in ensuring fair access to justice and public services.

A full candidate pack providing further information about the organisation accompanies this ad.

Key Information

NRPSI is working with Michelle Paoloni, Director at House Recruitment, on this appointment.

To apply, please submit a current CV and a supporting statement of no more than two pages outlining your relevant experience, where you saw the role advertised and what has prompted you to apply.

• Applications close at 5pm on Friday 10 April 2026.
• Discovery conversations with House Recruitment will take place on a rolling basis.
• Final interviews will be held in person in London on Wednesday 29 April 2026.

Equality, Diversity and Inclusion

NRPSI is committed to promoting equality, diversity and inclusion. We welcome applications from individuals from all backgrounds and are committed to ensuring a fair and inclusive recruitment process.

Does this sound like you?

If you love being outdoors, enjoy talking to people and have amazing organisation skills, then our Events Fundraising Officer role is for you. Each year, almost 1,000 people take part in a Youth Adventure Challenge Event. We are looking for a dynamic Events Fundraising Officer to help recruit and support our fundraisers, assist with the organisation of events and help us to develop this significant income stream.

Working alongside the Challenge Events Manager, the Events Fundraising Officer is instrumental in every step of delivering well-managed, fun and safe events for our corporate partners and event participants, as well as ensuring the fundraising success of each event.

Excellent communication and people skills will be essential as you will play a key role in building up relationships with the clients, the participants and their supporters. Furthermore, you will be involved in the whole process of event organisation, including developing the event, preparing the resources, helping with logistics, maintaining accurate records, reporting and banking and thanking. 

The Fundraising Officer must be self-motivated, well organised, able to multi-task, a strong administrator, a fantastic team player, have excellent inter-personal skills and enjoy being outdoors.  Paid or voluntary experience in a fundraising environment is essential.  This is a great opportunity for somebody looking to take the next step in their career, with plenty of scope to develop your skills and experience within a supportive team. Whilst the role is home-based you must live in the South West to ensure easy access for in-person meetings.

The Charity

At the Youth Adventure Trust, we use outdoor adventure to empower vulnerable young people from Swindon, Wiltshire and Somerset to fulfil their potential and lead positive lives in the future. We work with them to build resilience, develop confidence and learn skills that will last a lifetime, helping them to face the challenges in their lives. Dedicated support, guidance and mentoring from our staff and volunteers ensures young people receive the maximum benefit from our long-term intervention. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part.

We’re proud to offer our programmes completely free of charge to participants which means the fundraising team is crucial. With ambitious plans to help more young people over the coming years, our Events Fundraising Officer role is an exciting opportunity to make a real difference. You’ll be well-supported as part of a small fundraising team with a big heart, with plenty of opportunities to visit our programmes and see the tangible impact of your work.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Chief Executive

We are now seeking an exceptional new leader to guide City Year UK into its next phase.

Position: Chief Executive

Location: London, with regular travel to Birmingham, Manchester and other UK locations as required

Hours: Full-time

Salary: £80-90k dependent on experience

Duration: Permanent

Closing Date: 10.00am on Monday 23th March 2026.

Interviews: March 2026.

Who we are

For over 15 years, City Year UK has stood alongside children and young people across the UK, helping them to discover their potential and believe in what they can achieve. As a leading youth and education charity, we inspire and empower young people to dedicate a year of service, volunteering with us to support children in schools, reduce youth unemployment, and strengthen communities.

Our City Year mentors work in schools serving children who are often furthest from opportunity. They provide consistent and caring support that helps pupils feel valued, motivated, and capable of success. By building trusted relationships, boosting confidence, and encouraging a love of learning, our mentors make a meaningful and lasting difference in the lives of the children they serve.

The Role

We are now seeking an exceptional new leader to guide City Year UK into its next phase. This is an important moment for the organisation and an opportunity to shape the future of a movement that is changing lives. Building on strong foundations, the next Chief Executive will lead the organisation as we strengthen and expand our programmes, deepen our impact, and play a leading role in the development of a UK Year of Service that supports children and young people across the country.

This is a pivotal moment for the organisation. With the full support of the Board, the next Chief Executive will lead City Year UK into a focused next phase, securing financial resilience, strengthening delivery, and ensuring sustainable long term impact.

Main responsibilities include:

• Fundraising and Development
• Strategy and Leadership
• Governance
• External Engagement
• Programme Delivery
• Finance and People

About You

We are looking for an inspiring leader who is passionate about unlocking the potential of young people, championing educational equality, and driving lasting change. You’ll bring a strong track record of strategic leadership and fundraising in the charity sector, along with the vision and energy to lead City Year UK into an ambitious new chapter. Skilled at building powerful partnerships, navigating complex stakeholder environments, and championing an inclusive, purpose-driven culture, you’ll also be a dynamic fundraiser, ready to support the growth and diversification of our income so we can expand our impact even further.

Experience, Knowledge and Skills:

• A proven track record of senior leadership and management at a Chief Executive or Director level, likely in the charity or mission-driven sector
• Experience leading a complex organisation, with strong financial oversight, including managing a budget of comparable scale
• Demonstrated success in securing £1.5m+ a year of funding aligned with programme delivery; strong understanding of the connection between mission and sustainability
• Excellent leadership, management and team-building skills with a collaborative working style
• Strong political and organisational awareness, with the ability to navigate diverse stakeholder environments
• Exceptional relationship-building skills and experience working with senior stakeholders across sectors
• Outstanding communication skills—written, verbal, listening, and presenting

Please apply by uploading your CV and a supporting statement responding to the two questions set out in the Recruitment Pack. Your statement should clearly demonstrate your relevant experience, leadership capability and track record in relation to this role. Due to the high volume of CVs received, we can only respond back to the successful candidates.

Employee Benefits

• Annual leave: 25 days per annum, rising to 28 days, plus 3 Christmas Grace days
• A matched pension scheme with 4% standard employer contributions and matched up to 5%.
• An organisational culture that values its employees and places particular emphasis on fairness and transparency.
• Sector-leading training, with qualifications up to master's degree level funded under the apprenticeship levy.
• 2 Volunteering days per year - pursue a project you’re passionate about
• 2 Wellbeing days per year
• A comprehensive wellbeing service designed to support the overall wellness of employees
• Interest-free travel season ticket loans, bike loans under the “Cycle to Work Scheme” and loans to assist employees with welfare or financial hardship
• Enhanced sick pay for up to 6 weeks

Other areas of experience may include CEO, COO, Chief Exec, Chief Executive, Director, Managing Director, HR, Finance, Operations.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

The role

The Training Officer champions TLC’s values by creating learning experiences that are inclusive, empowering, and rooted in respect for the diverse communities the organisation serves. They design and deliver training that not only builds skills but nurtures confidence, wellbeing, and a culture of continuous growth. With a commitment to quality and integrity, they ensure all programmes are accessible, evidence‑informed, and aligned with organisational priorities. Their work strengthens staff development, supports meaningful partnerships, and contributes to sustainable impact through thoughtful collaboration and responsible use of resources. By engaging openly with colleagues, partners, and the wider community, the Training Officer helps elevate TLC’s mission and promotes learning as a powerful tool for positive change.

Key Responsibilities:

 1. Training and Development

• Collaborate with Learning and Development Lead and Practice Team to ensure training programs are inclusive, accessible, and responsive to the needs of diverse communities.
• Use adult learning principles to design and deliver creative, innovative, and bespoke training solutions aligned with local demand, strategic priorities, and funding requirements.
• Will deliver training through online learning systems, including learning management systems (LMS), virtual training tools, and e-learning platforms.
• Develop and apply robust quality assurance and evaluation processes for all training activities. Collect feedback, analyse outcomes, and implement improvements where required.
• Deliver both internal and external training sessions across TLC subject areas.
• Coordinate and facilitate job specific inductions for new starters, ensuring all staff receive ongoing professional development in line with the TLC training plan.
• Apply coaching and training expertise to support internal staff development and wellbeing.
• Work alongside Learning and Development Lead and Practice Teams to manage the online learning system, maintaining accurate and up to date records of mandatory and CPD training.
• Identify, design, and implement appropriate training programs in collaboration with internal stakeholders and external training providers.
• Partner with the Head of Practice and Safeguarding, as well as the Marketing Team, to ensure clear and effective communication around all internal and external training programs.

2. Income Generation

• Support the Learning and Development Lead to collaborate with TLC’s Development Team to identify and apply for funding opportunities to expand and enhance training services.
• Following successful funding applications, plan, deliver, and monitor training programs in line with funding agreements and outcomes.

3. Quality Assurance

• Support the Head of Practice and Safeguarding, and the Learning and Development Lead, in maintaining high quality standards and compliance with accreditation frameworks.
• Contribute to achieving and maintaining accredited quality awards through ongoing monitoring, review, and implementation of quality action plans.
• Work with the Operations Team to collect and analyse customer feedback and reviews, using insights to support continuous improvement, funding applications, and marketing initiatives.
• Support the Learning and Development Lead in ensuring all policies, procedures, and training materials are in place to support staff, volunteers, and placements, including induction and ongoing learning.

4. Partnership and Community Engagement

• Represent TLC at partnership meetings and events to promote training and development services.
• Support the Marketing and Communications Team in promoting services, sharing information, and engaging the local community through social media and other communication channels.
• Actively contribute to raising the profile of TLC through collaboration, partnership working, and effective promotion of training opportunities.

General

Partake in evening and weekend work as required. Support the designated safeguarding lead to ensure all staff, volunteers, trustees and students at TLC understand that safeguarding is everyone's responsibility. Ensure adherence to policies mandatory training, reporting concerns, and compliance to protect children and adults at risk.

About us

This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our rapidly expanding team. 

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check.

The Organisation

LawCare is the mental health charity for the legal sector, providing free, confidential emotional support and information to people working in law across the UK, the Channel Islands, and the Isle of Man. While our primary focus is on direct support services, we also play a leading role in advocating for improved mental health practices within legal workplaces and driving cultural transformation through education, training, and research.

Established in 1997, we have spent almost 30 years supporting legal professionals by offering a safe, confidential, and non-judgemental space to talk, whether individuals are experiencing day-to-day pressures or more complex, enduring challenges. Our team of Champions, over 100 volunteers, and staff bring lived experience of the legal sector, enabling us to provide informed, empathetic support grounded in a deep understanding of the profession’s unique demands.

We serve all branches of the legal community, including barristers, solicitors, in-house teams, chartered legal executives, and business and support staff. From early-career professionals facing bullying or imposter syndrome to senior leaders managing risk, regulatory pressures, or professional  isolation, we are a trusted and independent source of support.

In addition to our direct support services - including helpline, live online chat, and email support - we provide peer support and maintain a substantial, regularly updated online library of resources, including articles, personal stories, research, and multimedia content designed to promote mental health awareness and resilience across the sector. We also deliver training on mental wellbeing, management and supervision, vicarious trauma, and the new SRA workplace behaviour standards, and offer online sessions for legal workplaces and organisations to explain the support we provide.

By combining frontline service delivery with sector-wide advocacy, LawCare is uniquely positioned at the intersection of individual wellbeing and organisational cultural change. We are supported by a strong, capable team and a committed Board of Trustees, enabling us to continue making a meaningful impact across the legal profession.

The Role

LawCare is seeking an inspiring and values-led Chief Executive to lead the charity into its next phase of development at a pivotal moment for the legal profession. As the public face and strategic leader of the organisation, the Chief Executive will champion LawCare’s mission - ensuring the continued delivery of high-quality, confidential support services while strengthening its voice and influence across a rapidly evolving and increasingly commercial mental health landscape.

This is an exciting opportunity to build on strong foundations, guiding a respected and independent charity through a period of significant sector change. Working closely with staff, volunteers, funders and partners, the Chief Executive will drive sustainable growth, deepen impact, and help shape a more compassionate and mentally healthy legal culture for the future.

Key Responsibilities

Strategic Leadership & Impact

• Lead delivery of LawCare’s forthcoming strategy (2026 onwards), translating vision into measurable impact.
• Ensure LawCare sharpens its positioning and messaging in a crowded mental health marketplace.
• Balance direct support services, research, education and influencing work to maximise impact.
• Identify what the charity should prioritise and where it should collaborate rather than deliver directly.

External Relations & Sector Influence

• Act as the primary ambassador and spokesperson for LawCare across the legal sector in the UK, the Channel Islands, and the Isle of Man.
• Build and maintain senior relationships with:
  • Professional bodies
  • Regulators
  • Law firms and chambers
  • Legal educators
  • Funders and charitable trusts
• Speak regularly at conferences, sector events, roundtables and award ceremonies. These are primarily London based, however, there will be occasions where representation is required across England, the Channel Islands and the Isle of Man.
• Build alliances to influence policy, regulation and workplace practice around mental health and wellbeing.
• Position LawCare as the authoritative, evidence-informed voice on mental health in law.

Service Oversight & Quality

• Ensure the continued delivery of high-quality, confidential helpline and peer support services.
• Maintain robust safeguarding, confidentiality and data governance practices.
• Oversee volunteer recruitment, training and engagement.
• Ensure services evolve in response to emerging issues (e.g., stress, anxiety, workplace conflict, regulatory pressure, AI-related disruption).

Financial Sustainability & Governance

• Lead financial planning and sustainability, working closely with the Treasurer and Board.
• Manage relationships with core professional body funders and diversify income streams.
• Develop compelling funding cases and annual pitches to key stakeholders.
• Strengthen reserves and long-term financial resilience.
• Ensure strong governance, compliance and risk management.
• Support and work closely with the incoming Chair and a refreshed Board.

Research, Education & Prevention

• Build on the impact of the Life in the Law research programme.
• Promote preventative approaches for firms and educators.
• Strengthen LawCare’s role in vocational education and regulatory conversations.
• Ensure research informs policy influence and funding opportunities.

Organisational Leadership

• Lead, support and develop a small, experienced and fully remote team.
• Foster a culture of trust, collaboration, wellbeing and accountability.
• Provide clarity and reassurance during a period of leadership transition and financial strengthening.
• Ensure operational efficiency and effective use of technology in a remote environment.

The Person

LawCare is seeking a credible, strategic and values-driven leader with a deep understanding of the legal profession and the pressures shaping it today. You will bring senior leadership experience, strong commercial and financial acumen, and the ability to balance operational excellence with sector-wide influence.

An authentic and compelling ambassador for mental health and wellbeing, you will be an exceptional communicator who builds trust with ease. Emotionally intelligent, resilient and grounded, you will combine empathy with clarity and conviction, guiding the organisation confidently while remaining steadfast in your commitment to improving mental health across the legal community.

Essential

Professional Background

• Prior professional experience in the legal sector is required. Experience working in a qualified or regulated professional role is desirable.
• Deep, intrinsic understanding of the culture, pressures and structural dynamics of the profession.
• Senior leadership experience with responsibility for strategy, people and budgets.

Leadership & Influence

• Credible, visible and compelling leader with presence.
• Exceptional communicator - confident public speaker and strong writer.
• Knowledge of mental health systems, workplace wellbeing or addiction support.
• Able to influence senior stakeholders and bring sceptical audiences “on the journey.”
• A credible ambassador for mental health and wellbeing - knowledge of mental health systems, workplace wellbeing or addiction support.
• Comfortable operating at Board level.

Organisational Capacity

• Experience managing and motivating high-performing teams (ideally remote).
• Financial acumen, including budget oversight and income generation.
• Fundraising experience, particularly with trusts, foundations or membership bodies.
• Ability to balance operational delivery with strategic influence.
• Skilled at prioritisation in resource-constrained environments.

Personal Qualities

• Authentic commitment to mental health and wellbeing.
• Emotionally intelligent, empathetic and values-driven.
• Resilient and calm under pressure.
• Able to navigate sensitive conversations with discretion and diplomacy.

Desirable

• Experience within the charity or not-for-profit sector.
• Experience working with regulators or professional bodies.
• Understanding of research commissioning or evidence-led advocacy.

Further information

For further information about LawCare, the scope of the role and the person specification, please download the Candidate Briefing Pack.

How to Apply

If you are interested in this exciting opportunity, please provide the following with your application:

• An up to date CV, with the details of two referees (we will not contact them without your prior permission).
• A supporting statement outlining how you meet the criteria set out in the Person Specification, along with your motivation for applying for the role.

Closing date for applications: Monday 30th March 2026
Preliminary interviews with Russam: Wednesday 8th & Thursday 9th April 2026
Interviews with LawCare: Week commencing 20th April 2026

We look forward to receiving your application.

Health Professional Education and Engagement Manager

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary

A key focus of our strategy is to reach and engage with as many people as possible, affected by and at risk of bowel cancer, by embedding our information and support services within NHS diagnostic, treatment and care pathways. As Health Professional Education and Engagement Manager you will play a central role in helping us achieve this. With a focus on developing networks in primary care and developing existing relationships with CNS’s and secondary care health professionals, you will work across the UK to understand the needs of these stakeholders and identify ways in which we can support them. You will lead the development of our health professional education programme, combining live education events with online learning modules.

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Use your communication experience to build the migration justice movement’s defiance and strength at a pivotal moment.

About Right to Remain

Right to Remain is a national migration justice organisation, working with hundreds of communities and groups across the UK. As a key anchor organisation within the migration justice movement, we uniquely combine sharing public legal education that democratises knowledge, facilitating strategic convenings that harness radical solidarity, and campaigning and community organising that builds power, further empowering people to establish their right to remain and collectively challenge injustices of the immigration and asylum system.

About the role

This role is for an experienced Communications Officer who wants to put their skills to work supporting Right to Remain to build knowledge, radical solidarity and power in the face of escalating attacks on the rights and dignity of migrants, refugees, and people seeking asylum.

You will use strategic, thoughtful communications to amplify lived experience of the asylum and immigration system, showcase grassroots organising, and promote our expert public legal education resources and training. Your work will empower more people to understand and exercise their rights, and support grassroots community groups and allies to guide, and stand in solidarity with, people navigating the hostile asylum and immigration system.

You will have experience building and engaging communities around social justice through targeted digital communications. Day to day, you will collaborate within our small team to produce email, social and web content that demystifies public legal knowledge and showcases community power. You will also co-create content with These Walls Must Fall campaigners to share their stories, and help set out the impact of political decisions in the press. 

About you

You are an experienced communicator with excellent written skills and a strong ability to develop clear, engaging messages for different audiences.

You bring a genuine commitment to migration justice and care deeply about centring the voices of people with lived experience.

This is not an entry-level role. You are confident working independently within a small, collaborative team, taking guidance while proactively identifying priorities, opportunities, and risks. We’ll give you creative freedom, and your work will have a tangible impact in helping our organisation develop at a crucial time.