Service manager jobs in liverpool
Here at the Leadership Skills Foundation we aim to provide the best support for all centres looking to start their journey with us through delivering our recognised leadership qualifications, awards and programmes. Over the past 40+ years we have supported millions of young people to develop essential leadership skills through achieving our courses.
Over 2,500 organisations (centres) across the education and community sectors are already on their leadership journey with us. With an aim of reaching over 200,000 young people per year through our leadership offer by 2028, this role will be integral to ensuring a centre’s journey with the Leadership Skills Foundation is an effortless one.
Having recently settled into our new identity and expanding the portfolio of programmes we have on offer, this role will work closely with our Business Development team, Admin team and Quality Assurance team to ensure that our existing delivery centres are sufficiently supported to forge a sustainable leadership pathway.
We’re looking for someone to adopt a consistent relationship management process to support all staff at existing delivery centres and to on-board new centres. Organisation and efficiency, along with a clear communication style and an ability to effectively manage data are essential skills for this role. This role necessitates that the successful candidate be creative with their ideas to enable the successful relationship management of our centres, while also effectively handling phone calls, emails and queries via an online live chat function.
Role Purpose:
- Provide appropriate support to centres when they contact the Leadership Skills Foundation.
- Establish consistent and robust engagement and relationship management practices including logging touch points and interpreting data with a variety of our customers.
- Respond to centre enquiries, help resolve technical issues and potential issues to delivery.
Key Responsibilities:
- Provide personalised support via effective relationship management strategies to support customers with any queries and issues across the customer journey in line with the Customer Experience Strategy.
- Proactively seek opportunities to create and maintain strong working relationships with centres that seek support from the organisation via central communication channels (phone, emails and live chat).
- Provide proactive and customised centre outreach that constantly seeks to elevate the experience of existing centres including recording accurate and timely customer intelligence.
- Resolve programme/service issues, troubleshoot challenges and support centres that are having difficulty accessing resources, registering their course(s) and/or learners.
- Support centres as they work through various policies and procedures. For example, the maintain and withdrawal procedures.
- Support Business Development strategies to meet agreed objectives and budgets.
- Utilise insight and reporting systems (various) to provide analysis and updates in relation to learner registrations and other centre insight metrics.
- Ensure sales planning, pipeline and forecasting exercises are completed on a regular basis, including annual budgeting to maximise learner and programme registration opportunities.
- Any other centre-facing tasks that need completing at various times of the year.
- To carry out any other duties as requested to support the work of the Leadership Skills Foundation commensurate with the grade and level of responsibility of the post, for which the post holder has the necessary experience and/or training.
Skills & Experience:
Essential
- Experience in a customer facing role with an emphasis on customer services
- Experience of working on own initiative and being a self-starter
- An understanding of the principles and importance of data capture to support decision making
- Strong interpersonal and communication skills, as well as confidence to express your ideas
- Creative thinking and solutions focused when addressing challenges
- Ability to present information concisely using Microsoft Office programmes
- Experience of using databases and managing data
- Ability to prioritise own workload
- Able to multi-task, work calmly under pressure and meet deadlines
- A passion for helping every young person to realise their potential through leadership skill development and volunteering
Desirable
- Experience of working in a remote or home working environment
- Analytical thinking and evaluation skills
- Experience of using or creating Power BI reports
- Knowledge of Leadership Skills Foundation qualifications and awards
The client requests no contact from agencies or media sales.
Job Title:Challenge Events Manager
Department: Fundraising and Development
Reports to: Head of Supporter Engagement
Direct reports: Fundraising Events Officer
This role will also oversee agency resource.
Location: Home based, with occasional travel to offices in London and Lingfield, Surrey
Salary: £38,000 - £41,523 depending on experience (FTE per annum)
Hours: 30 – 37 hours per week (Open to negotiation)
Contract: Permanent, all year round
Closing Date: Thursday 4th December 2025
Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process.
An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.
Your Role
Are you passionate about challenge event fundraising and improving the lives of children and young people with epilepsy? Join the fundraising team at Young Epilepsy and take on an exciting new role leading the expansion of our challenge events programme.
You’ll be responsible for continuing the strong growth that we’re delivering in this area through the expansion of our challenge event portfolio and virtual challenge events. Line Managing the Fundraising Events Officer, you will work with them to manage our annual events and test new events and ideas.
This is a varied role with lots of potential for growth, development and the opportunity to shape the challenge event programme.
Key responsibilities include:
- Lead the delivery and expansion of Young Epilepsy’s challenge events programme.
- Continue to grow challenge event income, helping to diversify Young Epilepsy’s income.
- Lead and inspire the Challenge Events Team and delight our supporters.
What we need from you
- Collaborative, proactive, and passionate about improving the lives of children with epilepsy.
- Keen to learn and grow with a commitment to personal development.
- Imaginative, energetic and creative with a ‘can do’ attitude.
- Significant experience leading a challenge events programme within a supporterfocused organisation.
- Proven experience of successfully delivering virtual event fundraising and digital marketing.
- A passion for providing excellent stewardship and donor journeys, inspiring supporters and making improvements on processes.
Your benefits
- Comprehensive training and professional development opportunities
- Generous annual leave
- Occupational pension scheme
- Subsidised dining room
- Gym membership options (on and off-site)
- Your Rewards, giving you access to nationwide discounts and benefits
- Free parking on campus
- Access to a working farm and horticultural area
We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car
About us
Epilepsy can be one of the most frightening and isolating conditions a child can experience. There’s a loss of all sense of safety – not knowing when and where their next seizure will happen, who’ll be there and whether they’ll be hurt.
We’ve been transforming the lives of children and young people with epilepsy for over 125 years.
We’ve led the way in an inclusive, progressive, and nurturing approach to the education and support of children and young people with epilepsy.
Today, more than ever, Young Epilepsy is dedicated to standing up, with and for, children and young people with epilepsy. We’re here for them. It’s our job to listen and work with them so they can fulfil their potential.
We campaign for children’s rights. We deliver health services and research that improve diagnosis and treatments. We support children and young people throughout school, college, and university. We provide information, friendly advice, and practical help for living everyday life. Together we create possible.
For further details of these and other vacancies, please visit our website:
No agencies please
Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).
If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about upholding the rights of other Disabled people? Would you like to bring your whole self to work?
Inclusion Barnet is Barnet’s Deaf and Disabled People’s Organisation (DDPO), led by a board and senior management team of disabled people, and we’re passionate about using our lived experience of disability to work towards inclusive communities and greater social justice for all.
This role involves working with people across all of Barnet’s diverse communities. Therefore, we’re looking for people with a demonstrable commitment to the social model of disability and equality, with their own direct lived experience of disability, and an ambition to contribute to a fairer society for all.
The successful candidate will spend their time delivering a frontline welfare benefits triaging service with the support of a senior caseworker.
To succeed, you will need experience of advice work which includes using a benefits calculator and signposting. The role also involves managing our telephone and email inbox into the advice service and obtaining feedback about the service from clients alongside initial advice giving. The role will include some casework including concessionary travel claims when capacity allows and with relevant training.
You will need excellent communication skills and be unphased by people presenting with multiple issues, often in emotional distress. You’ll be excited by the challenge of learning new things and have a good knowledge of the services used by disabled people.
In return, we offer a supportive and friendly workplace, with a focused but flexible culture, where you can bring your whole self to work.
This is a home-based role, with some travel around Barnet needed, approx. 2 days a month. Most of the triaging work can be completed online or over the telephone, but there may be a need for some face-to-face client work from time to time. You will therefore need to live within a reasonable travelling distance of Barnet. Some travel to other venues in London may also be required, for example for staff away days or other meetings.
We encourage flexible working to suit your work/life balance preferences where possible; however, some working days might be determined by appointments. We also operate a Time Off In Lieu (TOIL) system.
To apply, please submit your CV with a brief covering letter clearly stating how you meet the person specification, and how you would use your lived experience of disability to inform your delivery of the role.
The successful candidate must be willing to undergo an enhanced DBS check and have the right to work in the UK.
Interviews will be held remotely w/c 8th December and will include a pre-prepared scenario question which you will need to submit before the time of your interview.
Using our lived experience of disability to create more inclusive services and communities

The client requests no contact from agencies or media sales.
Please note: We are currently recruiting for two separate roles - Project Manager and Administrator. However, we welcome applicants who may wish to apply for both roles combined as a full-time position. These roles are usually carried out by one person, with a combined salary of up to £34,000. If you wish to apply for both roles, please complete only one application and clearly state at the top of your personal statement that you are applying for the full time combined role.
About the Role
Working alongside the Managing Director, you will play a key role in supporting the day to day running of the BDD Foundation while leading on key projects during this three month cover period. The primary focus of this role will be to oversee and manage the Overcoming BDD Programme (OBP), ensuring effective delivery, volunteer support and supervision, and a high quality, compassionate experience for all participants.
In addition to the Overcoming BDD Programme, you will provide project management support across other core initiatives, including the Schools Project, Conference planning, and any additional projects that form part of the charity’s priorities during this period. You will work collaboratively with the team to maintain operational efficiency, uphold the charity’s values, and contribute to activities that extend our impact and support the BDD community.
This role also involves HR responsibilities, including overseeing the full employee life cycle of staff and volunteers, reviewing and updating charity policies, and managing any people or volunteer related queries or concerns. Knowledge and understanding of HR processes is desirable, but not essential - this can be discussed at interview or offer stage should it not already be part of your skillset.
This is a meaningful and rewarding opportunity for someone who is organised, values driven and keen to contribute to positive change for people living with Body Dysmorphic Disorder (BDD).
How to Apply
Please submit a CV and a personal statement (maximum 750 words) via CharityJob by 12pm midday on 3rd December 2025.
In your personal statement, please include:
- Why you are interested in the role
- Any connection you may have to BDD or passion for the cause
- The skills and qualities you would bring
- How your experience makes you suitable for this position
Interviews are due to take place on 11th and 12th December 2025
If applying for both the Project Manager and Administrator roles combined, please state this clearly at the top of your personal statement and submit only one application.
This role is open to UK based applicants only and subject to a DBS check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Senior Philanthropy Manager
Welcome to Population Matters
We are an environmental charity, and we believe all populations matter. We are all interconnected and all species rely on each other, yet no one is talking about the impact the growing human population is having on the planet.
Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision a reality as quickly as possible.
We conduct evidence-based research, build networks of powerful advocates, work with global partners, and support female leadership and male allyship to ensure that our population can co-exist in harmony with nature and prosper on a healthy planet.
Are you passionate about our cause?
We have just entered a new five-year strategy period and are looking for a Senior Philanthropy Manager with the experience, gravitas and growth-mindset to deliver our objectives. This is a new role, giving you the opportunity to shape the philanthropy programme and develop donor-centric experiences, proposals and feedback.
How to apply
Please apply by sending a CV (no more than three A4 pages) and covering letter (no more than two A4 pages), addressing the Job Description and, in particular, the Person Specification.
The deadline for applications is midday on Wednesday 26th November. We will inform successful first round candidates by 5pm on Friday 28th November and we will hold first interviews on Thursday 4th December via Teams. We will hold second interviews in person, in London, on Monday 15th December.
Please refer to the attached EDI statement for further information.
Note: We are reviewing applications on a rolling basis and may withdraw this job advert before the published expiry date.
#Senior Philanthropy Manager #Philanthropy Manager #Philanthropy #Philanthropy Management #Philanthropy Strategy #Philanthropy Planning
The client requests no contact from agencies or media sales.
Introduction
Digital Care Hub CIC (DCH) is the leading digital support organisation for adult social care providers in England. We provide practical guidance, resources, and leadership to help care services adopt and implement digital technologies safely, efficiently, and in line with regulatory expectations. As digital transformation accelerates across health and care, Digital Care Hub plays a crucial role in shaping a future where technology enhances, rather than replaces, human-centred care. As part of our continued development, we are expanding our regional delivery model to ensure greater alignment, visibility, and consistency across our support offers. The Regional Strategic Manager will play a key leadership role in this model.
About the role
The Regional Strategic Manager will act as the main point of coordination and leadership for our work across all 9 regions, ensuring local support is high quality, consistent, and strategically aligned with national goals.
You will work closely with our Local Support Organisations (LSOs), local authorities, Integrated Care Systems (ICSs), system partners and care associations to build strong regional networks, ensure insight flows between local and national levels, and embed DCH and Better Security, Better Care (BSBC) priorities.
Reporting to the Programme Director, you will be part of the national delivery team but focused on regional strategy, delivery oversight, and stakeholder engagement.
Key responsibilities
• Provide strategic oversight of all regional delivery activity, ensuring alignment with the national programme objectives.
• Act as the main point of contact for LSOs in the region, supporting them to meet their grant requirements and develop high-impact local delivery plans.
• Coordinate and facilitate regional & cross-regional networks, communities of practice, and events.
• Build and maintain strong relationships with key regional stakeholders including local authorities, ICSs, ADASS branches, and care associations.
• Lead regional reporting and insight gathering, ensuring local intelligence informs national strategy and vice versa.
• Support consistency and quality of LSO delivery across the region, sharing best practice and facilitating joint working.
• Represent DCH and BSBC at national and regional meetings, boards, and strategic forums.
• Feed into the development of regional strategies, funding bids, and improvement plans.
• Work closely with the national team to ensure strong integration of regional activity within wider programme delivery.
About you
Skills and experience
• Proven experience in a strategic or delivery leadership role within health, care, or the public sector.
• Strong understanding of adult social care and/or digital transformation within the care system.
• Demonstrated ability to manage relationships with senior stakeholders and build collaborative networks.
• Experience supporting or overseeing delivery partners or commissioned services.
• Ability to work independently while contributing to a wider team.
• Confident in using data and local insight to drive planning and improvement.
• Excellent communication skills, including verbal presentation and written reporting.
• Highly organised and adaptable, comfortable working in a fast-paced and evolving context.
• Understanding of regional policy structures, local government, or ICS and ICB governance is desirable.
Send your CV and a short covering statement outlining your interest in the role and
how your experience fits what we’re looking for via the Charity Jobs platform.
Early applications are encouraged as applications may close early if we receive a high volume of candidates.
The Digital Care Hub provides free information, guidance and support to enable adult social care providers to make the most of digital technology
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Senior Policy and Public Affairs Manager will play a key role in positioning Action for pulmonary Fibrosis as the leading voice in improving PF care. The postholder will take a leadership role within the Policy and Public Affairs team, providing strategic direction on our key policy priorities. Working with the Director of Policy, Research and Involvement, you will lead the development and implementation of policy initiatives that align with the organisation’s strategic priorities including OneVoiceILD, our movement to bring transformational systems change to how NHS services are delivered across the UK.
This is a highly visible position, working in collaboration with healthcare and allied health professionals, commissioners, researchers, voluntary sector partners and within the wider respiratory community. As a member of APF’s Organisation Leadership Group, the PPA Manager will collaborate to drive operational delivery of strategic priorities, coordinating cross-team activity, support organisational communication and culture, and review risks, procedures and operational performance.
Key Areas of the Role:
OneVoiceILD: Lead an effective OneVoiceILD movement, our vehicle for transformational systems change in the NHS.
Policy: Provide leadership on our policy priorities across all four nations of the UK.
Public affairs and influencing: Lead a strong programme that brings our policy and influencing priorities to life through targeted engagement with key stakeholders.
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
The client requests no contact from agencies or media sales.
We are looking for a dynamic and empathetic Member Engagement Manager to join our team. This will be a key role in building strong relationships with our members and driving long term engagement.
The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.
We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.
We have more than 25,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely. Our members are part of geographical branches and Special Interests groups. A key part of the Member Engagement Manager role will be to build and support a framework for this network and the individuals who make it up.
Ideally, we need someone who is a strong communicator with excellent relationship building skills, who will manage initiatives to listen to our members, create meaningful connection and ensure members feel valued.
The role will be home-based, with requirements to travel to meetings across the UK and Republic of Ireland to support the work of the branches and sigs as well as attendance at twice yearly staff meetings
What we offer
- A supportive an inclusive team environment
- Flexible working
- A generous annual leave allowance of 30 days plus bank holidays
- Employee Assistance Scheme
How to apply
Send an up-to-date CV with a covering letter of no more than two pages no later than 28th November 2025. Interviews will be held on 12th December 2025
The covering letter should set out how you meet each of the criteria from the person specification that are marked with “Application”.
The client requests no contact from agencies or media sales.
Job Title: Fundraising Manager – Trusts and Statutory
Salary: £42,000 per annum, plus 15% ILW if appropriate
Hours: Full Time, 37.5 hours per week
Contract Type: 11-month fixed term contract starting March 2026
Location: Hybrid – 3 days a week in one of our centres (London, Liverpool, Birmingham or Newcastle)
Reports to: Community Fundraising Manager
The Charity
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.
In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.
The Opportunity
James’ Place has huge ambitions to grow to reach more men in suicidal crisis. We are seeking an experienced fundraising manager to join us on a Fixed Term Contract to cover a period of maternity leave.
Trusts and Statutory is a crucial, high-performing and mature income stream for James’ Place. In this Fixed Term Contract, the postholder will be care-taking as well as continuing to grow income and help the team to finalise our current fundraising appeal. The organisation has recently invested in a new Executive Leadership Team to drive forward the development of our new strategy, so there is a real opportunity for this postholder to contribute to this process.
The purpose of this role is to raise funds for James’ Place:
- working with the Head of Fundraising and Communications to deliver the expansion appeal; and
- taking overall responsibility for building the relationships with and securing income from Trusts and Statutory sources to realise our aim to deliver more life-saving support for men in suicidal crisis nationally.
The key internal relationships for this role are:
- Head of Fundraising and Communications
- Fundraising Manager, Philanthropy and Corporate
- Fundraising Manager, Community
- Philanthropy Lead
- Fundraising Executive
- Stewardship and Events Manager
- Chief Executive
- Executive Leadership Team
The key external relationships for this role are:
- Trustees
- Appeal Board members
- Funders
- Potential Funders
Key Responsibilities
80% Direct fundraising work:
- Responsible for a portfolio of donors, volunteers and prospects and an annual fundraising target of c. £750,000 - £1,000,000 from trusts, foundations, and statutory sources.
- Build a network of donors and volunteer supporters and influencers across a range of audiences, maintaining and developing relationships, who can support your fundraising.
- Work with the Head of Fundraising and Communications on the national appeal and other central fundraising work. This will include attending events and writing major grant applications and other proposals.
- Support the Head of Fundraising and Communications to maximise opportunities through the Appeal Board.
- Manage engagement and fundraising events to support the organisation’s fundraising ambitions.
- Build compelling cases for James’ Place projects to put to prospective and existing funders, ensuring accurate financial information is presented clearly.
20% Fundraising administration:
- Ensuring regulatory and best practice guidelines are understood and adhered to in all fundraising and public facing work.
- Work with colleagues in the London centre and across the organisation, to develop their experience and confidence in fundraising activities, ensuring they are fully briefed and supported at all times.
- Ensure all activities are of a high standard, meeting all relevant regulations and best practice guidelines.
Work in the wider charity:
- Always represent James’ Place with respect, decorum, and confidence.
- Work with the team to build our understanding of men in suicidal crisis and how suicidal behaviour develops.
- Deputise for the Head of Fundraising and Communications and represent the charity as and when needed.
- Recognise the value of review and evaluation and contribute to the on-going development of James’ Place as a respected, effective, and sustainable charity.
- Undertake any other duties as required in pursuit of organisational success, based around delivery of the organisational business plan.
Person Specification
Essential
- A good track record of fundraising in the charity sector, with proven results or equivalent relevant transferable experience.
- Experience of success in trusts and statutory fundraising and an excellent understanding of and experience of meeting the expectations of these funders.
- Excellent written and verbal communication skills, and the confidence to engage and build relationships with stakeholders and partners at the highest level.
- A keen eye for detail and ability to analyse complex data and research findings to extrapolate key messages to create compelling cases for support or to communicate the impact of interventions.
- The ability to present this complex information in the most appropriate format tailored to the specific audience.
- Practical and resilient.
- Able to communicate persuasively with passion and integrity.
- Constructive and collaborative attitude, able to problem solve.
- A team player, willing to work collaboratively, support others, and take on additional responsibilities when needed.
- An ability to work on difficult and sensitive issues, showing kindness, integrity, and being willing to seek and offer help as required.
Desirable
- Understanding of and interest in mental health / suicide prevention.
We offer
- A 7% employer contributory pension scheme
- Family friendly policies
- Death in service insurance scheme
- 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period
Closing date: 9am on Thursday 4th December
First round interviews will be held virtually on Friday 12th December.
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
The client requests no contact from agencies or media sales.
JOB PROFILE
JOB TITLE: Lead Trusts & Grants Officer
RESPONSIBLE TO: Senior Trusts & Grants Manager
HOURS OF WORK: Full time 35 hours per week
LOCATION: Home working/ Hybrid
DURATION: Permanent
SALARY / GRADE: £32,330
KEY WORKING RELATIONSHIPS
• Senior Trusts & Grants Manager
• Trusts & Grants Officer
• Director of Fundraising, Marketing & Communications
• Chief Operating Officer
• Senior Leadership & Service Managers
• Grant making trusts and foundations
• Major Donors
PURPOSE OF THE ROLE
The Lead Trusts & Grants Officer is responsible for developing and delivering income from mid-value grant making funders, notably trusts and foundations. The role involves managing a dedicated pipeline of opportunities, writing and submitting compelling applications, and stewarding funder relationships. This position works closely with service teams to understand project needs and create accurate budgets and impactful funding proposals. This role will also provide direct line management to the Trusts & Grants Officer, supporting their professional development and ensuring the team's overall success in meeting fundraising targets.
MAIN DUTIES AND RESPONSIBILITIES
Fundraising and Grants Management
• Pipeline Management: Lead on prospecting, developing and managing the mid-value trusts and grants pipeline, focusing on bids around £20,000 - £70,000, including multiyear grants, ensuring a consistent flow of opportunities to meet team income targets. Developing the skills and ability to manage higher value and more complex strategic bids.
• Application Writing: Develop and submit compelling, high-quality grant applications and proposals for mid-value funders, working closely with service teams, ensuring accurate budgets and income against Adoption UK’s strategic priorities.
• Stewardship: Cultivate and maintain strong relationships with a portfolio of new and existing mid-value funders, providing timely and impactful reports to secure renewed funding, and developing relationships with key external contacts through excellent communication.
• Reporting: Oversee the accurate tracking of all applications, reports, and communications using team tracking methods, and the CRM database, providing regular progress updates to the Senior Trusts & Grants Manager.
• Collaboration: Work closely with the Senior Trusts & Grants Manager, the Trusts & Grants Officer, and service teams, to align fundraising activities with the organisation’s strategic priorities and annual income targets.
• Undertake other duties and projects as directed by the Senior Trusts & Grants Manager and Director of Fundraising, Marketing and Communications.
Team Management and Development
• Line Management: Provide line management and support to the Trusts & Grants Officer, including regular one-to-ones, appraisals, and professional development.
• Training and Mentoring: Guide the Trusts & Grants Officer on best practices for researching, writing, budgets, and stewarding of small-value grants.
Personal specification
Knowledge and experience
• Track record of successfully securing individual grant awards typically ranging between £10,000 and £50,000. (E)
• Knowledge of fundraising sector with specialist knowledge of grant making trusts and foundations, or similar grant/bid-writing experience (E)
• Experience in writing persuasive proposal documents and bids (E)
• Experience in developing and implementing fundraising policies and process to deliver strategic goals (E)
• Experience in supporting service teams to deliver complex projects on time and to budget (E)
• Experience in successfully stewarding multiple stakeholders including grant managers and major donors (D)
Qualifications and Education
• Graduate level or equivalent significant professional experience in fundraising/bid
Skills and abilities
• Ability to make decisions within area of responsibility, based on defined frameworks, policies, and procedures and/or based on knowledge of regulations and best practice (E)
• Shows good professional judgement (E)
• Can successfully operate matrix management of complex projects at a national level (E)
• Delivers high quality work with minimal supervision and direction (E)
• Able to communicate clearly and engage with stakeholders at all levels (E)
• Is successful in securing positive external relationships with stakeholders and supporters (E)
• Demonstrates personal credibility (E)
• Demonstrates experience and ability in impact reporting (D)
• Ability to research the sector to identify the best prospects (D)
• Has the capacity to deal with complex issues and is good at problem solving (D)
• An exceptional administrator with excellent organisational and writing skills (E)
• Self-starter, used to working to deadlines and delivering against KPIs (D)
Accountability
• Shows previous experience of achievement of income targets (E)
• Shows previous experience of excellent funder or similar relationship stewardship (E)
• Able to contribute to the development of income growth strategy and strategic goals (D)
Behaviours
• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross-functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
• Values the opinion of others. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
This exciting new role at the Green Party has been created to underpin the Party's work on equity, equality, diversity and inclusion. The EEDI & Culture Manager will act as an internal advisor and will aid the leadership in defining the Party's responsibilities in this area.
We are looking for someone with a high level of knowledge and experience relating to EEDI and culture. You will be familiar with relevant legislation and best practice. You will also have experience in leading development and change in organisations.
The EEDI & Culture Manager will be working with people across the organisation at all levels. This includes the leaders of the Party and governance bodies, employees and activists. They will have the opportunity to shape and influence the Green Party's approach to increasing diversity and help cultivate an inclusive, equal and equitable culture across the organisation.
The client requests no contact from agencies or media sales.
About the role
You’ll use your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.
You’ll support the development of a vibrant national network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.
What you’ll do
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Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
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Build relationships to influence service improvement across the England Midlands region, and support the development of a vibrant national network
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Maximise participation in the UK Parkinson's Audit and relevant surveys
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Support health & care services to develop and implement service improvement plans, using the results of the UK Parkinson's Audit as a lever
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Promote the Excellence network funding opportunities, providing support where appropriate with the development of business cases and grant applications
What you’ll bring
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Experience and expertise in service redesign and effecting change within health and/or social care in the Midlands region
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Knowledge of health and care structures and commissioning across the Midlands region
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Strong interpersonal skills with proven ability to build and manage successful relationships with internal and external stakeholders, including senior clinicians
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Ability to negotiate and influence, with strong report writing and presentation skills
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Experience in the use of quality improvement and project management tools
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
This role is home based with the requirement to live within and travel around your assigned geography. The assigned geography for the region covers the NHS England Midlands region. You will also be required to attend team and individual meetings that usually take place in our London office but may be in other locations across the UK. There may also be the requirement for occasional overnight stay.
Interviews are scheduled to take place online via Googlemeet on 17 December 2025
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
We are looking for an Equality, Diversity & Inclusion Manager to help us strengthen our work with underserved groups and to continue to develop a diverse and inclusive organisation for all individuals associated with the National Deaf Children's Society, including customers, staff, and volunteers.
What you'll do
- Nurture meaningful discussion and learning about EDI across the organisation, in alignment with our strategy.
- Use customer and workforce diversity data to identify underserved customers, gaps, possible solutions and measure progress.
- Develop, test and implement EDI strategies.
- Deliver training, coaching and support to cultivate an inclusive culture.
- Review and update policies to remove bias and eliminate barriers.
What you'll need
- Significant experience of developing diversity, equity and inclusion in a large, complex organisation.
- A strong understanding of EDI-related legislation, policy and practice.
- Experience of developing clear and accessible support and guidance for colleagues across an organisation.
- Excellent communication, interpersonal and stakeholder management skills.
- Strong digital skills and a sound understanding of agile values & principles.
- A criminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
Harris Hill is delighted to be working with Hospice of the Good Shepherd to recruit its new Chief Executive Officer.
Hospice of the Good Shepherd provides care and support free of charge to the people of Chester, West Cheshire and Deeside who are affected by life limiting illnesses, and we ensure everyone we support has the best possible quality of life. We help our patients to live as well as possible and to make every moment count.
As Chief Executive, you will:
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Bring inspirational leadership and drive to the Hospice.
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Give direction, maintain financial stability and develop the operational management of the Hospice.
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Have a passion for end-of-life care, with the energy and talent to motivate our highly committed teams as we forge a path to a future where we tailor our services ever more closely to the needs and wants of our local communities.
If you are inspired and excited by what Hospice of the Good Shepherd does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: £84,500 - £89,000 p.a. FTE
Contract: Permanent / Full-time (37.5 hours p/w) or Part-time (30 hours p/w)
Location: Hospice of the Good Shepherd, Gordon Lane, Backford, Chester. CH2 4DG
How to apply:
Please review the Recruitment Pack for further information about Hospice of the Good Shepherd, the CEO position and for details on how to apply.
Closing date for applications: 9am, Monday 5th January 2026
Both Hospice of the Good Shepherd and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
Your presence in Northern Ireland can make a national difference—be our next Community Fundraising Manager!
The Community Fundraising Manager is an exciting role at MDUK, that will sit within the Fundrasing Team. This role is central to building relationships, engaging local communities, and driving fundraising initiatives across the region. Being based in or regularly present in Northern Ireland is essential to effectively deliver on the role’s objectives and maintain close connections with supporters and stakeholders.
In Community Fundraising we are the team that builds relationships with our supporters, families, and event participants to fundraise so that MDUK can continue to find treatments and ultimately cures through research, and to drive improvements in care and quality of life.
In this small but close team there are four other Community Fundraising Managers covering the rest of the UK and a Senior Manager who can support you and the rest of the team in delivering an excellent supporter journey to deliver the charities aims.
You will build relationships and manage both supporters and volunteers within the local community creating an impact by maximising financial contributions and raising awareness of fundraising for Muscular Dystrophy UK.
You will need a flexible approach to your working hours as the role may require some evening and weekend work.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home Based - Northern Ireland
Closing date: Friday 28th November 2025
Please download the job description to see full role responsibilities
NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.