Service manager volunteer roles in egham, england

Length of Placement: ongoing

Join Long Covid Support and play a pivotal role in transforming the lives of people affected by Long Covid. This volunteer role gives you the chance to lead our digital infrastructure, using Microsoft 365 tools to improve how we operate and collaborate. You’ll build your IT coordination experience within a mission-driven charity, enjoying flexible remote working and joining a supportive, values-led community that truly values your contribution.

What will you be doing (role overview)?:

You will lead the setup and management of Microsoft 365 services, including SharePoint, Teams, and Outlook. You’ll manage IT onboarding and offboarding for volunteers, provide approachable support for IT queries, and migrate data from legacy cloud platforms. Additionally, you will develop clear user guides, ensure compliance with UK GDPR and cybersecurity standards, and offer strategic advice on IT procurement to help improve our operational efficiency.

What are we looking for (about you)?

You are confident administering Microsoft 365 and handling cloud data migration, with solid knowledge of data protection and cybersecurity. You communicate clearly and enjoy supporting non-technical users. You’re organised, proactive, self-motivated, and passionate about applying your IT skills to a meaningful cause. Experience in volunteering or working with non-profits is a plus/

What difference will you make:

Your expertise will strengthen our charity’s digital capabilities, enabling smooth collaboration across teams and volunteers. This will directly improve our ability to deliver vital support to people living with Long Covid.

Key Responsibilities:

· Manage Microsoft 365 infrastructure and services

· Coordinate volunteer IT onboarding/offboarding and provide ongoing support

· Migrate files and data from existing cloud drives

· Develop and maintain IT policies and user guides aligned with data protection standards

· Ensure digital security and compliance

· Provide strategic IT advice and support procurement decisions

Application Process:

Please submit a cover letter and CV, demonstrating how you meet the criteria.

Equal ops statement:

We are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all individuals of all backgrounds, particularly those with lived experience of Long Covid.

Closing statement:

Volunteering with Long Covid Support offers you the flexibility to work remotely at times that suit you, making it easy to fit into your lifestyle. You’ll gain valuable hands-on experience managing IT for a growing charity, while developing important leadership and digital transformation skills. Beyond that, you’ll become part of a compassionate and inclusive community that is dedicated to making a real, positive difference in people’s lives. Your contribution will be recognised with professional references to support your future goals, all while making a tangible impact for those living with Long Covid.

Ready to use your IT skills to make a real difference? Apply now and help us build the digital foundation that supports thousands living with Long Covid every day.

We’re looking for a friendly and empathetic Pathway Volunteer. As the first point of contact for individuals accessing our Community Wellbeing Service, you’ll play a vital role in welcoming guests, conducting initial triage appointments to understand their goals and needs, and signposting them to the most appropriate support services.

The role will require you to:

• Greet guests who are visiting the Community Wellbeing service for the first time
• Conduct a ‘pathway’ triage appointment, establishing the members’ goals and note down areas of concern and current issues
• Signpost to local services and partners that come into the space
• If needed, book an appointment for the member with an advisor
• Update Sufra’s case management system, keeping detailed notes of appointments

Skills required

Professional

• No formal qualifications are necessary, however understanding and having knowledge of the landscape of Brent, the welfare benefit system and other voluntary and statutory services will be beneficial.
• You need to be a confident communicator, able to give a warm welcome to all and keep to timely appointment slots.
• Digital literacy is essential.
• You must be confident with IT platforms such as Microsoft Office and preferably have used case management systems before.

Personal - We need volunteers who:

• Are friendly
• Are non-judgemental
• Can actively listen
• Are passionate about supporting local families to access the support they need
• Are empathic
• Preferably be able to speak another language: Arabic, Persian, Spanish
• Are confident communicating to people without a shared first language
• Have IT skills (ability to use Microsoft Office applications, or willing and able to learn)
• Have a good understanding of confidentiality

East London Waterworks Park is looking for comms strategists and PR managers to help grow East London Waterworks Park's audiences.

East London Waterworks Park is a charity that has raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for communications strategists and PR to participate in our community-led working group who are promoting public awareness and support of the project. 

There is opportunity to lead on projects across communications, content creation, social media, PR, newsletters, film, podcasts or any other channels of interest, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be experienced in implementing effective strategic communications, managing media relations and social media platforms by creating engaging content, and building online communities. Strong writing and editing skills for various materials including press releases and social media posts. Comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your strategic communication will be instrumental in fostering a strong connection between our community, the park, and its biodiversity. Your input will help us craft compelling narratives that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability.

This is an exciting opportunity to become involved in a prestigious charity at the forefront of key issues on child protection. Founded in 1955, Children and Families Across Borders (CFAB) helps vulnerable children who are separated from their family overseas.

We are looking for a new trustee, preferably with public affairs and stakeholder management expertise, to help us deliver on our ambitious new strategy. 

Background:

CFAB is a unique charity that has the capacity to change the lives of vulnerable children at a time when demand for its services is growing year on year. We are led by a dedicated and committed staff and a Board of Trustees who have built on the organisation’s longstanding record of achievement to position us firmly for the future. With a balanced budget and strong reserves, CFAB can now achieve more by increasing its earned income to deliver direct services, by growing its philanthropic funds to reach more children who find themselves outside the system, and by expanding its training offer to strengthen our role as a sector leader in this specialist field.

What makes CFAB Special: 

CFAB is the only charity in the UK with a specially qualified children’s international social work team. We use expertise gathered over 70 years to ensure that vulnerable children are cared for and protected, no matter where they come from. We operate through our International Social Service network to professionally evaluate care options in more than 120 countries – giving children with family overseas the best possible chance of a secure, stable and loving home – and wherever possible reuniting them with family members. 

CFAB runs the UK’s only professional, free Advice Line dedicated to international child protection, and provides specialist consultancy to help resolve complex international cases. CFAB also provides training to disseminate learning on how best to manage inter-country social work cases involving children and families. We also advocate for legislation and best practice to meet children’s needs and to ensure families separated by international borders are supported to reunite when this is in the child’s best interests. 

Who we are looking for:

If you have an interest in child protection or children’s rights, as well as a background in public affairs or stakeholder management, we’d love to hear from you. This is a chance to be a trustee for a well-known charity that is making a real difference in children’s lives. You’ll be joining a dedicated and friendly group of trustees with a diverse range of skills and backgrounds. The board recently agreed on an ambitious new strategy that emphasises the enhancement of CFAB’s public profile. We are looking for trustees who can help us deliver on that, through their expertise and enthusiasm. 

We welcome applications from those who are experience trustees as well as those who do not have previous experience as a trustee, but who have relevant personal experience and are willing to show a commitment to CFAB and our mission. 

To make an application, please submit your CV and a cover letter outlining how you meet the Person Specification requirements. We will be holding interviews on a rolling basis, with a view to appointing someone by October 2025.

Role Description: 

A. Public Affairs and Stakeholder Management Trustee Role Description

Role description 

The Trustee should:

1. provide leadership to the Board in the area of public affairs, policy and stakeholder management. This could include a focus on PR, public affairs, external communications or local government engagement. You do not need to have experience in all areas.
2. monitor decisions made at the Board in relation to Public Affairs and Policy work and ensure that they are implemented
3. assist in setting the strategy of the organisation and in setting and monitoring performance against targets.
4. actively participate as the key member of the sub-committee of the Board
5. assist in securing additional exposure of CFAB’s work, particularly through facilitating opportunities with press, guiding digital publications (whether social media or online media opportunities) and amplifying CFAB’s voice with relevant audiences, including local and national government or supporters 

As with all Trustees, this Trustee is also responsible for:

• ensuring CFAB complies with its governing document, charity law, company law and any other relevant legislation or regulations 
• ensuring CFAB pursues its objects as defined in its Articles of Association, and that it uses its resources exclusively in pursuance of its objects
• ensuring CFAB operates within the parameters laid down by the CFAB Governance Manual
• safeguarding the reputation and values of CFAB  
• ensuring the financial stability of CFAB and its effective and efficient administration  
• protecting and managing the property of CFAB and ensuring proper investment of funds
• appointing and monitoring the performance of the Chief Executive
• representing CFAB externally

Every Trustee is asked to use their specific skills, knowledge and professional experience to help the Board of Trustees collectively reach sound decisions.

This includes ensuring Trustees: 

• scrutinise Board papers and actively contribute to Board discussion
• participate in relevant committees 
• respond to any request from the CEO, for advice and support to the CEO or other team members on specific initiatives
•  remain conscious of any conflicts of loyalty or interest.
•  take decisions solely with the best interests of CFAB in mind. 

B. Person Specification

The Trustee should bring to CFAB a skill mix appropriate to the governance of CFAB, including: 

1. Public Affairs Strategy

• Experience developing and advising on public affairs strategies that influence policy and public service priorities.
• Understanding of how to align public affairs with organisational goals and impact measurement.

2. Policy Understanding 

• Strong grasp of local government structures, priorities, and decision-making processes.
• Knowledge of policy areas relevant to the charity’s mission (e.g. safeguarding, family services, children’s welfare).

3. Stakeholder Mapping and Engagement

• Ability to identify, map, and prioritise key stakeholders including local authorities, elected officials, council executives, and public sector partners.
• Strategic thinking around managing and nurturing high-value relationships over time. 

4. Local Authority Relations

• ​Experience working within or alongside local authorities.
• Understanding of commissioning processes, partnership frameworks, and funding mechanisms in local government. 

5. Advocacy and Influence

• Experience in shaping public debate, contributing to consultations, or influencing policy outcomes.
• Confidence in representing the charity at public meetings, sector forums, or roundtables.

6. Communication Skills 

• Excellent verbal and written communication skills for engaging with senior stakeholders, writing policy briefings, and contributing to thought leadership.
• Ability to distil complex policy issues into accessible messages. 

7. Strategic Governance Insight 

• Understanding of the role of a trustee in public affairs oversight (e.g. ensuring activity is compliant with charity law).
• Ability to challenge and support the executive team in shaping an ethical and impacƞul engagement strategy. 

8. Political Acumen

• Awareness of the political landscape at local and national levels, including the ability to identify risks and opportunities for engagement.
• Insight into how local priorities may shift due to political changes or economic pressures. 

9. Crisis and Issues Management

• Experience supporting or advising on responses to public scrutiny, policy changes, or contentious issues involving local authorities. 

10. Collaboration and Diplomacy

• Skilled at building consensus across diverse stakeholders.
• Sensitive to the reputational considerations of engaging with public bodies. 

11. A clear commitment to CFAB’s values and beliefs and the fulfilment of its mission 

C. Commitment

CFAB has four regular Board meetings per year of which one is held concurrent with the AGM. There is also a Marketing committee which meets four times per year, which the Trustee should attend wherever possible. Additional Extraordinary Board meetings may be called as necessary. Other trustees will participate in committees including: Finance & HR, Fundraising and Policy & Practice. Overall time commitment is approximately 2 – 3 hours a month.

Our Challenge

Brain tumours do not discriminate and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly.

At The Brain Tumour Charity, we aim to address the clear gap in emotional support available to those affected by a brain tumour diagnosis, by expanding our counselling service. We know the difference that talking therapy can make to the brain tumour community and our goal is to reach more people, ensuring everyone that wants it, gets the support that they need.

How can you help?
As a Volunteer Counsellor for this service, you would work with a wide range of clients who either have a brain tumour diagnosis themselves, or have a loved one who has been diagnosed. This includes patients/carers who have been newly diagnosed, to those in/post treatment, to people at end of life, or bereaved.

This is a remote service, where we offer up to 8 free sessions to clients, delivered by either telephone or webcam.
 

We’re looking for counsellors who:

• Are qualified with a minimum of a Level 4 Diploma in Counselling
• Are integrative or person-centred counsellors
• Are a member of the BACP (or equivalent ethical body)
• Are committed to attend monthly clinical supervision
• Have an interest in working with people affected by a brain tumour and possibly experience of working with clients in a similar field. (Eg. Neurological conditions, palliative care, bereavement, etc.)
• Have the IT abilities to be able to maintain appropriate and accurate records on our counselling database.
• Have experience of working remotely, via telephone or webcam and is happy to use their own laptop, phone and WIFI for their client work.
• Have their own public liability insurance (or are willing to obtain this.)

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

What can you gain from volunteering with us?

• The opportunity to work with a unique and rewarding client group
• Management supervision and regular, ongoing support from our Counselling Service Team.
• You will receive a financial contribution towards your monthly clinical supervision, with an independent supervisor of your choice.
• All diary management will be carried out by our Counselling Team, reducing the amount of admin required by you.
• The opportunity to apply for paid counsellor roles as and when they become available.

Time commitment

We ask each Volunteer Counsellor to commit to a placement of at least 6 months and to see a minimum of 3 clients per week (at a time suitable for you, but it MUST be at the same time each week). The service operates between the hours of 9am—5pm, Monday-Friday and you will be required to see clients within these hours.

Practical Considerations

Shortlisted applicants will be asked to attend an interview with our Counselling Service Manager and Counselling Service Officer.

Successful candidates will then receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing support from one of the team. 

We will carry out reference and DBS checks for all successful applicants and you will be required to complete some internal data protection and disclosure documentation before commencing the role. 

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.

We are currently recruiting for a Fundraisers for our newly formed not for profit which provides fully qualified mental assistance dogs for those in need across Northamptonshire.

Ideally this would be a great role for someone who looking to gain some experience having been out of the business for a while and looking for someone to grow with us or someone is newly qualified in this area

You will have the platform to take control and create your own success story.

Essential to the role

ü  Enhanced Disclosure and Barring Service (DBS) check

ü  Satisfactory references

ü  Has working knowledge of word, Outlook

Desirable

ü  Educated to GCSE level with English and Maths

Role and Responsibilities

· Have experience of fundraising would be ideal.

· Must have strong verbal and written communications skills.

· You will be measured against agreed key performance indicators.

· You should be able to work with all other areas of the organisation from volunteers fundraising, to corporate functions.

· Strong time management skills and manage own administration with a keen eye for attention to detail.

· Be honest, reliable and knowledgeable about our services and how we support the local community.

Say Aphasia is seeking an enthusiastic and skilled volunteer grant writer to join our small but dedicated team. As a proactive member of our charity, you will help secure funding to support people living with Aphasia—a communication disability that affects over 360,000 people across the UK.

Job description:

As our Grant Writer you will be responsible for identifying appropriate grant opportunities, and managing the grant development and proposal process from research to submitting grant applications with any supporting documents.

As our grant writer, you will:

• Identify appropriate sources of funding where we fit their criteria. 

• Write appropriately tailored grant/funding bids that meet funders’ interests and requirements and to write any additional documents in support of funding bids.

• Help develop a Trusts and Foundations strategy to help create and maintain strong and diverse income that meets Say Aphasia’s funding needs.

• Create a calendar of grant deadlines and track submitted funding proposals.

• Help us develop a case for support.

• The bid writer will receive a percentage from successful funding received from their submitted applications.

If you are an experienced grant writer or you just enjoy researching and persuasive writing then we would love to hear from you.

We are looking for a someone who has:

• Experience of being a grant writer, project proposal writer, marketing, or nonprofit development.

• Excellent writing, analytical, and research skills are essential.

• Creative and persuasive written and spoken communication skills. 

• Strong written and verbal communication skills; able to inspire and engage diverse audiences.

• Self-motivated and highly-organised.

• Ability to work remotely.

• Ability to search online databases and other sources to identify appropriate funds.

• An understanding of how grant funding works, and the variety of requirements from different Trusts and Foundations.

• Ability to organise your own work, track and report back regularly. 

• Ideally have a good network of people, organisations and charities which can help us to support our projects.

• Determination to get the job done.

You would be working closely with the charity’s Service Manager, with regular updates and remote meetings as needed. We have an induction process that will help successful applicants to understand how our charity operates. We would like to offer the volunteer a commission on successful grant applications. 

Single Parents Support and Advice Services is a Charitable Incorporated Company with over 35000 members UK wide. 

Our charity founder and director, Nicola Booth, took the initiative to set up SPSAS in 2012, with the purpose to reduce isolation, loneliness, and to promote equal and fair treatment amongst Single Parents and their Children. We also aim to help, advise and support single / lone parents by giving them access to support and services that they normally would not be able to access for varied reasons. We try to eliminate the stigma attached to being a single parent in society, within all ethnicities across the UK. 

Our charity runs solely on donations and all members of our charity, including the director are currently working on a non-paid voluntary basis. Despite these hurdles, we feel we have made a positive impact with our services. 

We are looking for a solicitor or barrister to occasionally supervise our legal student advisors currentlystudying LPC/BPC. The role is based remotely

Key Responsibilities:

Your duties will include, but are not limited to, will include the supervision of students carrying out legal work, including some legal advice activity, 

Essential

·Be a qualified solicitor/barrister with experience of family law and various other laws;

·Have a valid practice certificate 

·Commitat least 1 day a week for a minimum 3-month period

·Have an enthusiasm for working with students;

·Have proven networking and public speaking skills;

·Be dedicated to providing a stimulating learning environment for students;

·Have a demonstrable commitment to pro bono, ideally through pro bono work or volunteering;

·Have an understanding of and commitment to the roles of both clinics and pro bono in the provision of legal services;

·Have excellent organisational and management skills;

·Have excellent verbal and written skills and ability to convey complex information in an accessible way;

·Be able to work under pressure and meet deadlines ;

·Be able to prioritise tasks;

·Be able to work as part of a team;

·Be able to use computer and information technology;

·Demonstrate enthusiasm, initiative and motivation

We hope we have caught your interest and very much appreciate it if you would agree to become a volunteer for SPSAS.

Please note this is an independent contractor role and as such there will be no provision of salary or employee status.

Are you looking for a new challenge? We are seeking to appoint suitable individuals as Panel Members (known as Associate Hospital Managers - AHMs) to work independently of our Trust and clinical teams who assess and treat people detained under the Mental Health Act 1983 (MHA).

If you’re an organised, articulate person with broad life experiences who can work collaboratively, work within specified procedures and is passionate about delivering high quality mental health services, then this rewarding role may be worth considering. 

The MHA 1983 sets out procedures under which a detained patient may ask for a review of their detention heard by a panel of three or more AHMs.  Written evidence is taken from appropriate doctors, nurses, and social workers; oral evidence is taken from these professionals, from the patient and others as appropriate.

The Trust presents its case for continuing detention under the applicable section of the MHA.  The patient may have the support of a legal representative or an advocate. Following review, section 23 of the MHA provides that the Associate Hospital Managers may exercise the power to discharge a patient. Similar procedures are followed in the regular review of detentions, renewals and extensions.

Main duties of the job

• To understand the Mental Health Act 1983 (MHA) and the MHA 1983 Code of Practice, with particular reference to the role of managers (MHA (1983) Section 2, 3, 37, 20, and 23 and MHA 1983 Code of Practice Chapters 37 and 38). An electronic link to the Code of Practice will be issued on appointment.
• To sit on a panel with two or more other AHMs and conduct a hearing (online and in person)
• To read reports on a patient’s mental state, their social circumstances, and nursing care. These reports will include existing care plans and arrangements for after care. The panel may then interview and question the patient professionals and other family members/carers of the patient at hearings.
• If present, to help the patient explain why they wish to be discharged from detention, sympathetically and openly at hearings.
• To balance information presented and decide whether to exercise the power to discharge. Discharge from detention can only be affected by the unanimous decision of 3 AHMs.
• To confirm the decision for continued detention/continuation of Community Treatment Order (CTO) or discharge the patient.
• To attend relevant meetings and AHM related training as required

Working for our organisation
Oxford Health is a great place to volunteer and to be able to make a difference to how we deliver care across our communities and mental health services. 

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

Detailed job description and main responsibilities
AHMs are independent contractors who work in accordance with the guidance outlined in the Code of Practice to the MHA 1983 to review patients compulsory detention and Community Treatment Orders against statutory criteria. The Code of Practice to the MHA 1983 specifically states that AHMs cannot be employees of the organisation and are not recruited through the Oxford Health Volunteer Programme. 

You will be expected to attend at least two hearings  per month either via Teams or in person at one of our hospital sites. You will be reimbursed for travel expenses and an attendance fee of £50 is payable per hearing. You will be provided with a Trust laptop to carry out AHM duties.

Please review the role description attached for a comprehensive overview of duties and requirements relating to this role. 

The Trust will support you by providing a comprehensive induction, as well as training and development for the role, mentoring and professional review. You will be reimbursed for travel expenses incurred in relation to the role and an attendance fee is payable per hearing. 

Interviews for this role will be held on Monday 8 September and Tuesday 9 September at the Littlemore Mental Health Centre in Oxford.

Who We Are

We’re Causeway, the UK-wide charity who believes in the power of lasting change. We take people from existing to living, and empower our service users, including survivors of modern slavery and exploitation, to find their voice and place in society. Since 2005, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year. In 2018, we launched LifeNavigate, a trauma-informed programme committed to breaking the cycle of crime, collaborating alongside organisations including Her Majesty’s Prison and Probation Service and South Yorkshire Police. Our vision is to ensure a thriving future for marginalised and vulnerable people, and it would not be possible without our dedicated team of staff and volunteers. Causeway Charitable Services delivers support operates across the United Kingdom. Our head office is based in Sheffield, with other offices in Liverpool, Manchester and Sunderland.

Role Summary

How this role fits into the vision and objectives of Causeway

Our trustees bring strategic oversight and direction; to ensure Causeway is true to its purpose and effective in its strategic objectives, whilst ensuring all governance responsibilities are fulfilled. They champion the people we support, promote the charity and its work and bring expertise to purposefully develop Causeway and its impact.

The role of Treasurer brings to our Board Financial acumen, experience and understanding of charity finance and will be a supportive sounding Board for the Senior Executive team in relation to Strategic Financial planning.

Who are we looking for?

We are looking for an outstanding new Treasurer who shares our values and brings energy, expertise and a strategic mindset. We are particularly looking for our Treasurer to have:

· A relevant accounting qualification.

· Experience of charity accounting and relevant accounting standards.

· Ability to maintain overview of the financial affairs of the charity, ensuring its viability and proper financial records and procedures.

· A confident networker who will bring relevant connections and facilitate introductions for the benefit the charity.

It is important that trustees reflect our geographical reach in the North, and that we have diversity of knowledge, experience and background on the trustee board. If you have lived experience relevant to our work or can bring a perspective that is under-represented, we strongly encourage you to consider applying.

The role of the Trustee

The Charities Act 1993 defines charity trustees as those responsible under the charity’s governing document for controlling the administration and management of the charity.

Our board of trustees have shared responsibility for the overall governance, financial health and strategic direction of the charity, developing its organisational aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines.

In addition to the statutory duties, each Trustee uses their specific skills, knowledge and experience they have to help the Board of Trustees reach sound decisions and support the Chief Executive and Senior Leadership Team in delivering the charity’s mission.

As a Trustee of Causeway’s board, you will have the opportunity to help govern a growing organisation, knowing that your time will go some way towards helping people most in need, to go on to lead good, happy and successful lives.

Job Description

Role Title: Treasurer and Chair of Finance, Audit and Risk Committee

Salary: Voluntary (Trustees can claim out of pocket expenses incurred in travelling to meetings)

Location: Applications are welcomed from applicants across the United Kingdom.

Closing date for applications: Rolling.

We aim to make trustee appointments by 30th November 2025. Roles will be provisionally offered, before being finalised subject to DBS check, references and due diligence check, in line with our Safer Recruitment policy.

Interview Date: w/c 3rd November

Responsibilities

The role of the Board of Trustees is to receive assets from our partners and donors, safeguard them and apply them to the charitable purposes of Causeway. The trustee board must always act in the best interests of the charity, exercising the same standard of duty of care that a prudent person would apply if looking after the affairs of someone for whom they have responsibility.

Specific responsibilities as Treasurer and Chair of FAR

· To ensure that the organisation complies with its governing document and its own financial rules, charity law, company law, and other relevant legislation or regulations.

· To ensure that adequate financial procedures and controls are in place and that the organisation operates within a sound financial framework.

· To advise the Trustees on the financial implications of their strategy and policy objectives, and ensure appropriate financial risk management and reserves policies are in place.

· To lead the creation and chairing of the Finance, Audit and Risk Committee on behalf of the Board of Trustees, and to attend the Remuneration Committee.

· In association with the Chief Executive Officer and Head of Finance, to ensure that all financial dealings are properly accounted for, including grants and restricted funds.

· To lead the production of an annual budget, propose its adoption to the Board, and monitor performance against the budget with support from the Chief Executive Officer and Head of Finance.

· To liaise with the Chief Executive Officer and Head of Finance to ensure timely, comprehensive and accurate financial information is provided to the Trustees (e.g. balance sheet, cash flow, bank balances, fundraising performance, reserves reporting).

· To discuss the auditor's report and annual accounts with Trustees at the Annual General Meeting and manage the process of appointing auditors.

To be involved in closely managing the organisation’s investments, and provide tax and investment advice where necessary, with attention to pensions provision.

The legal responsibilities of a trustee are to: 

· Ensure that Causeway complies with its governing document, charity law, company law and any other relevant legislation or regulations

· Ensure that Causeway pursues its objects as defined in its governing document

· Ensure Causeway applies its resources exclusively in pursuance of its objects

· Contribute actively to the board of trustees by providing strategic direction, setting overall policy, and defining goals and targets

· Ensure the financial stability of Causeway

· Safeguard the good name of Causeway, scrutinise board papers and other key communications

In addition to the above statutory duties, each trustee will use their specialist skills, knowledge and experience to identify key issues, provide advice and guidance to the Chief Executive Officer and Senior Leadership team, and help improve the decision making of the Board.

· Our trustees will seek to promote Causeway, drawing upon their strategic contacts and networks and supporting fundraising efforts in order to maximise the charity’s impact and brand.

Trustee Criteria (skills and expertise)

Each trustee must be:

· Support and provide advice on Causeway’s purpose, vision, goals and activities.

· Approve operational strategies and policies and monitor and evaluate their implementation.

· Oversee Causeway’s financial plans and budgets and monitor and evaluate progress.

· Ensure the effective and efficient administration of the organisation.

· Ensure that key risks are identified, monitored and controlled effectively.

· Review and approve Causeway’s financial statements.

· Provide support and challenge to the CEO in the exercise of their delegated authority and affairs.

· Keep abreast of changes in the landscape that Causeway operates in

· Contribute to regular reviews of Causeway’s governance.

· Attend Board meetings, adequately prepared to contribute to discussions.

· Use independent judgment, acting legally and in good faith to promote and protect Causeway’s interests, to the exclusion of their own personal and/or any third-party interests.

· Contribute to the broader promotion of Causeway’s objectives, aims and reputation by applying your skills, expertise, knowledge and networks.
 

Person Specification

· Enthusiasm for Causeway’s vision and mission.

· Understanding of the legal duties, responsibilities and liabilities of trusteeship in the UK charity sector.

· Able to demonstrate strategic vision and think creatively.

· Relevant experience and knowledge of managing finances.

· Experience and knowledge of current practice relevant to charities or SME finance.

· The skills to analyse proposals, examine their financial consequences and make concise recommendations.

· A recognised financial and/or accounting qualification would be highly beneficial but is not a prerequisite.

· Ability to analyse financial data and communicate findings clearly to non-financial stakeholders

· Willingness to be available to employees with financial responsibilities on a scheduled or ad hoc basis to provide advice and answer queries.

· Willing to speak their mind and exercise independent judgement, whilst operating with tact and diplomacy.

· Ability to work with others in a way that supports positive board dynamics.

· Ability to represent the organisation credibly externally.

· Availability and commitment to perform the role and dedicate the time required to fulfil the role.

Diversity

All applications are welcomed regardless of age, gender, ethnicity, sexual orientation, faith or disability. Causeway is particularly keen to further diversify the Board and ensure that it is representative of those we support. We particularly welcome applications from Black and racially minoritised, LGBTQ+ individuals and/or disabled candidates who are currently under-represented on our board. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.

Minimum Time Commitment

Location

Causeway board meetings are held in person and online.

Hours/time-commitment

This is a voluntary position, but reasonable expenses are reimbursed.

The overall time commitment for the Treasurer is expected to be around 1-2 days per month.

There are four full board meetings a year that last approx. 2 hours, outside regular office hours.

There will be a quarterly commitment to the FAR committee once established.

Papers for meetings are distributed 10 working days (plus a weekend) in advance of meetings.

As part of induction, trustees are expected to read relevant policies and complete induction training, which includes an introduction to our services, safeguarding, information governance, and EDI.

We are seeking a senior marketing professional to volunteer with Catalyst in shaping and embedding our strategic marketing approach. This role will lead the development of a clear, actionable marketing strategy; introduce planning, reporting, and content systems; and support key campaigns targeting, underrepresented communities, and funders. You' will coach and mentor our Marketing Manager, helping to build and shift the culture towards proactive, insight-driven marketing. Experience in the charity sector, audience segmentation, and digital channels is essential. A background in CSR and community mental health is desirable. This short-term placement will deliver lasting impact through sustainable tools, confident teams, and clear messaging.

ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.

This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.

MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts

PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems

ADDITIONAL REQUIREMENTS 
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period

BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.

Volunteer Sunday Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a trial shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for Sunday volunteers to support our reopening.  We are looking for volunteers who would ideally like to donate 2-4 shifts per month, as a 11am-2pm shift, a 2pm-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

CHIPS is looking for new trustees to support our peacemaking work internationally.

About CHIPS

CHIPS (Christian International Peace Service) aims to bring about peace and reconciliation in areas of conflict or tension. We have over 59 years’ experience helping communities in the UK, Cyprus, India, the Philippines, Northern Ireland and Uganda; with our current projects being in Northern Ghana and Brixton, UK. We help communities build futures free from violent conflict through practical projects that both tackle the root causes of the division and bring the sides together to build trust and healthy relationships.

Our Vision: Our vision is for a world where conflict is met with peacemaking, division gives way to reconciliation, and communities work together to build sustainable peace.

Our Mission: Rooted in Jesus' example of peace and reconciliation, we accompany communities affected by violent conflict, fostering relationships, taking practical action, and building a foundation for lasting peace.

Our Philosophy:

• We go where we are invited
• We live in the heart of the conflict
• We take sides. Both sides.
• We are committed for the long term

About Being a Trustee

CHIPS (Christian International Peace Service) trustees play a crucial role in advancing peace in communities worldwide. Working collaboratively as part of the Board, they provide strategic oversight to the organisation, helping to strengthen its impact and sustainability by bringing their unique expertise and skills to the team. We're particularly looking for a trustee with a strong background in finance, accounting or bookkeeping in order to help support our Director and Board in there oversight of financial matters.

We hope that the experience of being a trustee for CHIPS will be rewarding. As well as making a difference to the communities that we support, we hope you will gain satisfaction from generously giving of your time. We want to have a Board of Trustees who are diverse in their experience and knowledge so that impact can be sustained. Whilst specific roles may vary, the overall duties are:

• Ensuring that CHIPS pursues its stated objects (purposes), as defined in its constitution, by developing and agreeing a long-term strategy in coordination with CHIPS staff and project teams
• Ensuring that CHIPS complies with its constitution, charity law, company law and any other relevant legislation or regulations
• Ensuring that CHIPS applies its resources exclusively in pursuance of its charitable objects for the benefit of the public
• Ensuring that CHIPS defines its goals and evaluates performance against agreed targets
• Safeguarding the good name and values of CHIPS
• Ensuring the effective and efficient governance of CHIPS, including having appropriate policies and procedures in place
• Ensuring the financial stability of CHIPS
• Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds
• Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the senior leadership of CHIPS
• Communicating on behalf of the organisation, if necessary
• Facilitating any feedback or complaints so that any issues are addressed swiftly

In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.

Finance Trustee specific role

• Reviewing quarterly management accounts and highlighting any variances or financial risks to the board.
• Supporting the annual budgeting process by advising on assumptions, cost control, and sustainability.
• Overseeing the preparation of annual accounts with CHIPS staff and working with the auditor or independent examiner as needed.
• Helping develop and monitor financial policies such as reserves, investments, and internal controls.
• Providing strategic financial insight to guide decision-making on fundraising, staffing, or new initiatives.

Person specification
CHIPS is particularly looking for new trustees who have strong backgrounds in finance to support the Director and team members. However, CHIPS is also looking to more generally increase the number of trustees so if you feel you have expertise which could benefit CHIPS, please still get in touch.

• A commitment to and passion for CHIPS and its objects and vision
• A commitment to CHIPS’ statement of faith
• A willingness to devote the necessary time and effort
• Strategic vision
• Good, independent judgement and a willingness to speak their mind
• An ability to think creatively
• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
• An ability to work effectively as a member of a team
• A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
• A committed Christian willing to contribute to the spiritual life and development of CHIPS
• Experience or knowledge specific to the area in which they will oversee

If you're interested to join as a trustee, but want to find out more first - do get in contact with us.