Service manager volunteer roles in epsom, surrey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every year, millions of phone calls made by people who stammer are mishandled. Callers are misunderstood, laughed at or hung up on. Voice recognition systems don’t recognise their speech.
This can leave them being locked out of bank accounts, or unable to book GP appointments and get the help they need. It makes phone calls a nightmare. We’re here to stop this.
Between November 2025 and October 2026, we will be providing free Zoom workshops to companies and organisations, where we will outline the steps needed to end the phone call nightmares. We are looking for volunteers who stammer to talk directly to businesses and help them understand how and why these changes are needed. Our Workshop Volunteers will be at the very front of our national Space to Stammer strategy, which forms part of our National Lottery work. It’s an exciting opportunity to join STAMMA as we grow and launch our new Phone Call Nightmares Campaign.
We're looking for volunteers who can commit to at least 5 workshops over the next year. Please see the full role description on our website for current dates,
About the role
Working with our Training & Outreach team, we’re hoping that, following training, you’ll feel comfortable to:
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Work within a pair to deliver pre-prepared workshops to a diverse audience of organisations.
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Answer questions and facilitate discussion. The workshops will roughly comprise of 30mins of presentation, and 30mins open forum for discussion.
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Share and answer questions about your own experiences on phone calls.
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Facilitate training with Zoom: taking turns in a pair to manage Zoom administrative functions such as switching on the captions, keeping an eye on questions in the chat box, allowing visitors into the session, muting/unmuting.
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Act as an ambassador for STAMMA, helping us to build good relationships with organisations, to help enact real change.
Who are we looking for?
You’re likely to enjoy volunteering in the Training & Outreach Service if you:
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Enjoy public speaking and chatting with groups or would like to develop these skills.
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Have or are interested in developing presentation skills.
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Are comfortable both speaking and using the chat function in Zoom (or are happy to learn more about the platforms functionality).
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Are comfortable sharing your personal experiences in relation to phone calls.
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Have good time management skills – sessions will only last an hour, and every second counts!
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Are passionate about making the world a better place for people who stammer.
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Can commit to at least five sessions in advance.
For this role, it’s essential that you have a stammer. We think our message is best delivered directly from people who stammer, and your lived experiences will help make them sit up and listen.
You will need a quiet place where you can work in relative privacy and not be overheard during Zoom calls or telephone calls. You also need to have access to your own computer or laptop.
As a volunteer you can, of course, step back from the role at any time. However, both you and the service are likely to get most out of the opportunity if you’re able to volunteer with us for 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact.
What can you gain from this opportunity?
This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.
How to apply
To apply, please click 'apply' to fill in the volunteer form that is on our website.
We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.
We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference in Kent by joining our team of trustees!
Kent Community Foundation (KCF) is looking for individuals to join our Board of Trustees who have a real passion for our county and want to make a demonstrable difference to the lives of people in our communities.
KCF is a professional grant-maker and local philanthropy advisor for Kent and Medway. We have been established for 24 years; distributing more than £60 million in grants to voluntary sector organisations across the county; supporting small charities to be sustainable and successful, and helping major donors maximise the impact of their donations.
Trustees are the volunteers who lead charities and decide how they are run; setting strategic plans, monitoring the performance, impact and sustainability of the charity and overseeing its governance. People of any age and background can be a trustee, and we're looking for people with specific experience to help us support communities in Kent. We are particularly interested in applications from people who are typically under-represented on trustee boards.
We have a comprehensive trustee induction programme, so if you have never been a trustee or on a board before, we will ensure you have all the knowledge and support you need.
Trustee: Desirable skills
We are looking for applicants to have one or more of the following:
· Lived experience of the communities we work with and the issues which arise in our county
· Experience of grant making; either as a philanthropist, grant maker or grant applicant
· Experience in working with or within social enterprises
· Experience in communications and PR
· A background in socio/economics, or connections with education in that field
· Knowledge of, and experience in promoting diversity, equality and inclusion
· Professional experience or active interest in technology, digital communications and AI
· Long term connections and networks with any of our stakeholder groups in Kent; such as philanthropists, businesses owners, key voluntary sector influencers
We hope to recruit up to three new trustees with different experience to offer, who can give some of their time and expertise to help KCF continue to grow and develop. We have four in-person Board meetings a year, and trustees also sit on at least one of our sub-committees, which meet two to four times a year (often remotely). There are also occasional events trustees are invited to attend to promote and engage with our work.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Role: Charity Shop & Arts Space Assistant
Location: NICOLA Arts, Wandsworth Rd, Lambeth, London
Organisation: NICOLA Arts
About Us:
NICOLA Arts is an artist-led charity shop in the heart of Lambeth. We’re more than just a shop — we’re a creative hub where local artists can display, sell, and create their work. Through our in-store exhibitions and collaborative projects, we aim to build a supportive, accessible space for creatives and the wider community.
Role Overview:
We are looking for enthusiastic and reliable volunteers to help support the day-to-day running of our charity shop and creative space. This is a varied role that combines retail tasks with hands-on support for artists and exhibitions. It's a fantastic opportunity for anyone interested in the arts, community work, or gaining experience in a creative environment.
Key Responsibilities:
- Sort, price, and label donated clothes and items
- Assist customers with queries and purchases
- Operate the till and handle payments (training provided)
- Keep the shop tidy, welcoming, and well-organised
- Support artists working in the on-site studio
- Assist with setting up and manage in-store art exhibitions and events
- Post flyers locally for promoting our new shop
What We’re Looking For:
- Friendly, reliable, and proactive individuals
- An interest in the arts, creativity, or community engagement
- Good communication and customer service skills
- Willingness to learn and get stuck in
- Previous retail or creative experience is a bonus, but not required
What You’ll Gain:
- Experience working in a unique arts and retail environment
- Opportunities to connect with local artists and creative projects
- Training in retail and event support
- A chance to make a real difference in the Lambeth community
- References for future roles or education
Time Commitment:
Flexible shifts available – we’re happy to work around your schedule. Whether you can offer a few hours a week or more, your time and support will make a big difference.
How to Apply:
To express your interest, pop into the shop or apply online
We are seeking volunteer Trustee to join the Board of Trustees at WORTH to collectively oversee the administration and financial governance of the charity. The board is our governing body, providing strategy and direction and ensuring WORTH is run according to the rules.
We are particularly looking for applications from individuals able to fill the role of Secretary or Treasurer.
About WORTH
WORTH is a charity providing long term aftercare to women affected by Domestic Abuse. We offer clients 1-1 support and a range of wellbeing groups including art, writing, music, and self-defence to help rebuild their confidence and self-esteem.
We provide a safe space for clients to share experiences, give, and receive practical and emotional support, learn new skills, reduce isolation, build friendships, and give women their voice back. It is a space where women can focus on their future and we can support our clients in their healing, post abuse.
To be able to provide this support we rely on a wonderful team of volunteers with a wide skill set and a whole lot of passion to enable our services to work effectively.
Our Board of Trustees play a vital role in making sure that WORTH achieves its core purpose. They oversee the overall management, administration, and governance of the charity. They also ensure that WORTH has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the CEO to enable WORTH to grow and thrive and support more women in need.
Trustee Duties:
- Support and provide advice on WORTH's purpose, vision, goals, and activities.
- Approve operational strategies and policies and monitor and evaluate their implementation.
- Oversee WORTH's financial plans and budgets and monitor and evaluate progress.
- Ensure the effective and efficient administration of the organisation.
- Ensure that key risks are being identified, monitored, and controlled effectively.
- Review and approve WORTH's financial statements.
- Provide support and challenge to WORTH's CEO in the exercise of their delegated authority and affairs.
- Keep abreast of changes in WORTH's operating environment.
- Contribute to regular reviews of WORTH's own governance.
- Attend regular Trustee Board meetings and be adequately prepared to contribute to discussions.
- Use independent judgment, acting legally and in good faith to promote and protect WORTH's interests, to the exclusion of their own personal and/or any third-party interests.
- Contribute to the broader promotion of WORTH's objects, aims and reputation by applying your skills, expertise, knowledge, and contacts.
- The secretary will be responsible for record taking, including writing, and distributing minutes of trustee meetings, putting together agendas for meetings and sending these out with notice of the next meeting.
- The Secretary will work closely with the Chair to enable the smooth running of meetings.
- The Treasurer will be responsible for overseeing and presenting the accounts to the Trustee meetings. We have an accountant doing the day-to-day management of our finances.
- The treasurer will work closely with the CEO in putting together the budget and monitoring the accounts.
As a small charity, there will be times when trustees will need to be actively involved beyond Trustee Board meetings. This may involve scrutinising meeting papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.
What we are looking for
We are looking for people willing to bring energy, enthusiasm, and commitment to the role, and who will broaden the diversity of thinking and skills on our Board of Trustees. We are particularly interested in candidates with business, finance, and fundraising experience.
Previous governance experience is preferable but not essential. The role is open to remote and local applicants.
Applicant minimum age is 18.
Personal skills and qualities
- Willingness and ability to understand and accept their responsibilities and liabilities as a Board of Trustees and to act in the best interests of the organisation.
- Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
- Effective communication skills and willingness to participate actively in discussion.
- A strong personal commitment to equity, diversity, and inclusion.
- Enthusiasm for our vision and mission.
- Willingness to lead according to the values of WORTH.
- Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.
- Knowledge and experience of business, finance, and/or fundraising.
- An understanding of Domestic Abuse is an advantage but not essential as training will be provided.
- An understanding of client confidentiality, safeguarding, diversity, and inclusivity in the services provided by WORTH.
Terms of office
- Trustees will be appointed for a two-year term of office, with eligibility to renew and serve for two further terms to a maximum of six years.
- This is a voluntary unpaid position.
Time commitment
- Attending a minimum of six trustee board meetings annually, meetings are held remotely via Zoom once every two to three months.
- Attendance at ad hoc trustee meetings in addition to the minimum six annual meetings.
- Some emails between meetings
There are currently two Trustee positions open.
You can expect to hear from the Chair of Trustees within three weeks of application submission.
All appointments are subject to references and DBS check.
We aspire to remove barriers and be open to all so we strongly encourage applications from individuals of Global Majority heritage and/or disabled backgrounds.
Please note, this post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
If you would like an informal discussion about the role, please contact us via the WORTH website.
The client requests no contact from agencies or media sales.
Carers UK is the national membership charity for the millions of people in the UK who are unpaid carers. As an organisation we provide expert advice and information for carers, campaign for greater recognition and support for carers, and use our experience and expertise to help other organisations do more for carers. Our Board of Trustees plays a vital leadership role in the work we do while ensuring the charity is equipped and governed effectively, establishing and monitoring strategy and ensuring we are true to our values and keep carers at the heart of everything we do.
We are now seeking to appoint up to four people to join our Board of Trustees, to steer us towards our vision of a world where carers are recognised, valued and supported.
It’s an exciting time to be part of Carers UK, as we launch our new strategic review in 2026. Our Board is instrumental in ensuring we make the future really impactful for carers through our vision and strategy while fulfilling all our obligations as a charity.
We are also seeking to appoint a Nations Trustee for Scotland. In addition to the general responsibilities of a trustee, the Nations Trustee will be expected to ensure that the Carers UK Board is informed on key issues affecting carers in their Nation.
To find out more about this opportunity and apply, please download the Trustee recruitment pack from our website
Carers UK is committed to representing the diverse society in which we work and actively encourages applications from people with current or recent experience of caring from all backgrounds and experiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ethos of the Confidence Academy is very simple: Participants get their money back once they attend their selected fitness and wellbeing events. When you show up for your health, when you show up for yourself... your refund is your reward.
The Confidence Academy exists to make the tools of confidence-building — through improved nutrition, better mental and physical fitness, and community support — accessible to all, particularly to struggling and marginalised communities who often feel invisible or left behind. Health inequality is one of the biggest injustice of them all that we don't talk about yet our health is the sole foundation of our existence.
Who Created The Confidence Academy: The Academy is founded by a 37 year old refugee from Bangladesh, Rayhana Sultan. She is an ex-prisoner. This social enterprise was created after she was able to rebuild her life after prison, hospital detention and recovery through psychotherapy and a supportive community. She is now a finance manager working for the local government in the UK. Outside her day job, she is a model, a panel advisor for the charity Working Chance and now through the Confidence Academy, she wants other people to find the inspiration to turn their pain into power, stigma into strength.
The inception of this CIC is driven by the fact that nearly 60% of the UK population in 2023/24 were reported as obese or overweight. This is a national crisis in a context where our healthcare system is overstretched, support for mental health is not on par which can be exacerbated by health-related problems and an ageing population is awaiting us. Growing old or not being able to afford the regular gym in an era should not mean fitness services are inaccessible to you. So we are here to change it.
What's happening Next: We will begin rolling out weekend fitness and wellbeing activities shortly after New Year 2026, supported by online seminars, podcast-style discussions, and community “vox pop” features that amplify real voices and lived experiences around health, confidence, and inclusion. These activities will include group exercise sessions, nutrition and wellness education, mindset and resilience workshops, and confidence-building programmes designed to enhance both physical and mental wellbeing.
Purpose of the Role: You will be the creative storyteller of The Confidence Academy — helping build our public presence and communicate our message visually. This role blends creativity, courage, and purpose, calling for someone who believes in the power of movement to transform confidence and community wellbeing.
Main Activities:
1. Set up and manage TikTok, Instagram, and Facebook accounts for The Confidence Academy.
2. Create engaging short-form videos, infographics, and other visual content.
3. Assist with building and maintaining the official website (experience of Wordpress and Tumblr is preferred but training will be provided).
4. Develop consistent branding and tone across all media.
5. Collaborate closely with other team members on communications, content scheduling and any reasonable tasks.
6. Attend weekly team meetings (online or in-person depending on business needs).
7. Travel to filming locations, community events, or fitness sessions where required.
8. Ensure all digital content complies with the Data Protection Act 2018 (UK GDPR) and that consent is obtained for participant images and stories.
Skills and Qualities:
1. Creative thinker with an eye for design, colour, and storytelling
2. Comfortable with video editing, social media tools, or simple graphic software (e.g. Canva, CapCut)
3. Passionate about fitness, health, and wellbeing
4. Reliable, organised, and confident working independently
5. Willing to travel within London for content creation and meetings
What you get in return:
1. Induction and ongoing supervision by the Founder/Director
2. Access to brand guidelines and creative templates
3. Informal training on safeguarding, data handling, and health & safety
4. Office space may be provided for collaborative projects
5. Volunteering Certificate at the end of the completion of hours
6. Complimentary t-shirt/jacket and other freebies
7. Professional reference
8. Travel and meal expenses reimbursed up to £20
9. £50 in Amazon Gift Card when you help us deliver our first fitness session (our launch event) in the 2026 New Year
Equal Opportunities:
The Confidence Academy is committed to inclusion under the Equality Act 2010. We welcome volunteers from all backgrounds and provide reasonable adjustments where needed.
Status:
This is a voluntary role and does not create a contract of employment or entitlement to salary, benefits, or worker rights. Volunteers are free to withdraw at any time.
If you require any reasonable adjustment during interview, please mention it in your cover letter. Thank you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation: The Muslim Lived Experience Network CIC
Role Type: Volunteer
Location: Remote
Time Commitment: 3.5–7.5 hours per week, 6 months fixed-term
Reports to: Co-Directors
Start Date: Immediate
About Us
The Muslim Lived Experience Network is a lived experience-led organisation committed to supporting individuals experiencing mental health challenges. We offer faith-informed peer support interventions, lived experience-related workshops and events, Islamic talks on mental health related topics, hospital ‘Muslim Faith Kits’, training, consultation, ad hoc support and signposting.
Our team is made up of dedicated volunteers united by a shared mission to attain the pleasure of Allah (SWT). We strive to achieve this by bringing peer support and lived experience perspectives to our communities - to educate, reduce stigma, and improve the quality of life for people living with mental health conditions.
Role Purpose
We are seeking a highly organised and mission-driven Volunteer Operations Lead to join our team and support and streamline our internal operations. You’ll help build and maintain the organisational backbone of our CIC by coordinating people, processes and systems. This is a key leadership role within a small but growing team, perfect for someone passionate about using their skillset to help bring faith-sensitive support to our community.
Key Responsibilities
1. Operational Oversight
- Support day-to-day running of the organisation’s internal systems
- Implement and maintain operational processes, documentation, and protocols
- Coordinate calendars, internal meetings, and project timelines
- Track organisational goals and ensure progress reporting
- Help streamline workflows using digital tools (e.g. Sharepoint, Zoom)
2. Compliance & Admin
- Support data protection (GDPR) compliance and document management
- Keep internal policies and procedures organised and updated
- Assist with safeguarding processes and record-keeping
Person Specification
Essential Skills & Attributes
- Previous experience in the non-profit or CIC sector and/or experience in non-finance quality, legal, governance, HR or compliance/internal audit sector
- Understanding of safeguarding, GDPR and other relevant policies
- Strong organisational and planning skills
- Experience in operations, project coordination or administration
- Confident with digital tools
- Excellent communication and interpersonal skills
- Ability to take initiative and work independently
- Passion for faith-informed approaches and/or mental health
- Alignment with the values of a Muslim-led, inclusive organisation
Desirable (but not required)
- Lived experience of mental health challenges
- Familiarity with the needs of Muslim and/or marginalised communities
- Experience in a leadership position
What You’ll Gain
- A leadership role in a purpose-led, community-rooted organisation
- A chance to directly shape systems and processes to help a growing CIC thrive
- Personal development and transferable skills in operations, leadership and project management
- Ongoing support, networking opportunities, and recognition for your contributions
- Flexible hours and a values-aligned, supportive team of volunteers
- A professional reference and volunteer certificate upon completion
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Justice4 is a registered charity and umbrella organisation dedicated to tackling systemic injustices through advocacy, education, and radical storytelling. Justice 4 Windrush, our inaugural campaign, is committed to exposing the ongoing Home Office scandal that continues to impact the Windrush generation and other Commonwealth communities, while driving systemic change to combat the hostile and racist attitudes towards immigration embedded in Britain’s history and perpetuated through its policies and practices today.
Through powerful storytelling and multi-faceted campaigns, we aim to inspire action and keep these injustices in the public consciousness. From film, television, music, and live events (theatre, concerts, debates) to exhibitions, podcasts, and digital campaigns, we are building a movement to educate the nation and demand justice.
About the Trustee Treasurer role
As Trustee Treasurer, you will play a pivotal role in overseeing the organisation’s financial health, ensuring robust governance, and helping guide strategic decisions that enable Justice4 to deliver impact and sustainability. This is an exciting opportunity to bring your financial expertise, passion for social justice, and commitment to ethical stewardship to a dynamic and mission-driven organisation.
We are looking for someone who can collaborate with our board, support innovative financial planning, and help us continue building a sustainable platform for justice. Your skills and experience will directly contribute to advancing systemic change and supporting the communities we serve.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wheels for All is a national charity that helps people of all abilities enjoy cycling in a way that works for them. Supporting more than 100 inclusive cycling hubs with over 30 years of experience, we’ve seen first-hand how cycling can change lives - improving health, confidence and community connection.
We’re now growing our national reach and impact, and we’re looking for new Trustees to join our Board and help guide us through this exciting next stage.
About the role
As a Trustee, you’ll help shape the direction of the charity, support good decision-making, and make sure we stay focused on our mission to make cycling accessible for everyone. We’d especially like to hear from people who:
- Have experience in communications, PR, campaigning or public engagement, and can help us share the power of inclusive cycling with more people across the UK
- Have strong networks or local knowledge in areas that are currently least well served by inclusive cycling - especially the North East, East Midlands or South West
If that’s not your background, please don’t be put off. We welcome people from all walks of life who share our passion for inclusion and want to make a difference.
Our Trustees also get involved in one or more of our focus groups, including:
- Governance and Risk
- Nominations, People and EDI
- Welfare, Safety and Safeguarding
- Finance
- Income Generation
We follow the Tier 3 Code for Sports Governance, which means we’re serious about running the charity to the highest standards - but we do it in a supportive, friendly and collaborative way. Full induction and training is provided.
Who we’re looking for
You don’t need to have been a Trustee before - we’ll help you learn the ropes. You just need to bring:
- A thoughtful, practical approach
- Willingness to ask questions and share ideas
- The ability to work well with others
- Commitment to equality, inclusion and fairness
- A bit of time and energy to get involved
How to apply
- Apply via othe link, and please upload your CV and a cover letter showcasing how you’re the perfect fit for the role
The client requests no contact from agencies or media sales.
