160

Service manager volunteer roles in glossop, derbyshire

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Closing in 7 days
Cord, Remote
Unpaid role, expenses paid
Posted 3 days ago Apply Now
Closing in 7 days
The MS Society, Altrincham (On-site)
Unpaid role, expenses not paid
Posted 3 weeks ago
SSAFA, Greater Manchester (Hybrid)
Unpaid role, expenses paid
Posted 1 month ago
SSAFA, Manchester (Hybrid)
Unpaid role, expenses paid
Posted 1 month ago
Z2K (Zacchaeus 2000 Trust), Remote
Unpaid role, expenses paid
Posted 2 weeks ago
Closing tomorrow
The Hypermobility Syndromes Association, Remote
Unpaid role, expenses paid
Posted 1 month ago Apply Now
Page 9 of 11
Manchester, Greater Manchester (On-site) 12.57 miles
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

As a Housing Rights Support Volunteer, you will be an invaluable part of the Manchester team supporting the Manchester Hub to deliver frontline services. This role is an opportunity to make a real difference to the individuals we support. You’ll be developing your own knowledge and skills to support local people with a range of housing issues as well as providing practical support with form filling and providing a friendly, listening ear. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community. 

Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments) 

Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm 

Location: Manchester Hub, Unit 3, Great North Tower, 5 Watson St, Manchester M3 4EE 

Supervised by: Office Administrator  

Why volunteer with Shelter? 

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Main Tasks include 

  • Triaging clients: You will help Housing Rights Workers to assess the needs of clients who contact us for help. This will involve listening to their concerns and gathering information about their situation. 

  • Input client data: You will help to keep our client database up to date by inputting client data into our CRM system. 

  • Engage with casework clients: You will work with the Housing Rights Worker to engage with clients who are receiving casework support at outreach and in the office. This may involve making catch-up calls, helping them to fill out forms, or providing other practical support. 

  • Carry out support tasks: You will help the Housing Rights Worker to carry out support tasks such as housing and welfare fund applications. This may involve researching options, filling out forms and calling on behalf of clients.

  • Research and reporting: You will help the housing rights worker to research housing issues and to prepare reports on our work. This may involve gathering data, conducting interviews, or analyzing information. 

  • Performing general administrative tasks. 

Skills and experience required 

  • An interest in social welfare e.g. housing, welfare benefits, debt. 

  • Good communication skills (this may be through experience of working with the public). 

  • Ability to manage your own time and task load. 

  • Ability to collaborate with a team. 

  • Confident using IT including Microsoft Office programmes 

  • Willingness to follow Shelter’s policies, including Volunteering, Health & Safety, Equality & Diversity, Confidentiality and Data Protection. 

Induction, learning & development 

To enable you take part in this opportunity Shelter will:  

  • Provide a volunteer pack including a Handbook and all Policies and Procedures. 

  • Provide an induction into your role

  • Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training. 

  • Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy. 

Benefits of Volunteering with Shelter 

  • Supporting Shelter in our fight against bad housing and homelessness. 

  • Gain valuable work experience and enhance your CV. 

  • Meet new people and be part of a great team. 

  • Build your confidence and develop transferable skills. 

Next steps 

Please complete an online application for this role. Shortlisted applicants will then be invited to a recruitment conversation to discuss the role further. 

Please note, upon offer of role, you will be asked to declare any unspent convictions and undergo a basic DBS check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information. 

This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.

Posted by
Shelter View profile Organisation type Registered Charity Company size More than 1000
Posted on: 22 May 2025
Closing date: 20 August 2025 at 14:36
Tags: Administration, Advice / Information, Social Care / Development, Legal / Law, Advocacy, Housing, Customer support, Data Entry, Engagement / Outreach, Homelessness, Human Rights, Information Management, Social / Support Work

The client requests no contact from agencies or media sales.