Victim Support Homicide Service is recruiting a caseworker to join our West Midlands team. This post is home based with regular travel covering Coventry and surrounding areas.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

The successful candidate will be joining our West Midlands team covering a large geographical area covering Coventry and the neighbouring areas. You will be responsible for providing a high-quality, front-line service to bereaved young people following murder or manslaughter.

You will be expected to manage a complex-caseload and work collaboratively and jointly within the Homicide Service and other relevant organisations that can help to progress identified needs, and ensure that young people are central and integral to all processes that concern them.

Applicants should have experience of working with vulnerable young people. They should also be able to work under their own initiative and be able to prioritise work and deal with conflicting demand/needs and interests, whilst keeping victims at the focus of all work undertaken.

You will need to have excellent communication skills, an ability to build and sustain solid working relationships with various partners and most importantly build rapport with young victims and witnesses. The post requires Caseworkers to visit victim's homes.

The ability to advocate and support young victims and witnesses through their recovery is a must, as well as managing the multi-faceted challenges you will experience on a day to day basis.

You will be able to organise your diary to meet the needs of victims, whilst being able to respond to other tasks as they present.

You will be IT proficient (word, Outlook, Case Management systems) record keeping is an important aspect of the Caseworker role.

Being a Homicide Caseworker is a demanding role, but hugely rewarding. You will be joining a passionate and committed team who support each other to ensure that young victims and witnesses receive an outstanding, and consistently premium service.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Specialist Adviser (Land Law)

Are you an experienced Land Law / Property Litigation Adviser striving to achieve a better work life balance?

Do you have a ‘can do’ attitude and enjoy working in a friendly and supportive team environment?

Look no further – this exciting opportunity could be the role for you.

Specialist Adviser (Land Law) Responsibilities:

As a Land Law Specialist Adviser, you will work within a highly supportive and knowledgeable team in which you will provide high quality legal, technical or policy related advice in response to member queries. This role would be suitable for someone with experience in property litigation and/or advising on land law matters.

Queries are predominantly dealt with via the telephone, although other mediums are used such as emails and legal guides. You will therefore need to have a flexible and adaptable communication style, an excellent telephone manner and experience providing quality customer service.

The role requires you to be experienced in advising on Land Law as your fundamental topic, but you may also be required to provide legal advice to their members on other topics such as commercial litigation, planning or environmental issues, following structured and supportive in-house training from their team.

Specialist Adviser (Land Law) Requirements:

To be successful in this busy and varied role you will need to be an imaginative problem solver, possess impressive organisational skills and have a keen eye for detail. You will also be a responsive learner capable of getting to grips with new areas of law proficiently.

Sounds like you? Then they want to hear from you!

About our client:

They are the voice of British farming, and their members are at the heart of what they do. On their behalf they lobby government and other stakeholders, develop policy and provide a range of frontline services.

They are an Equal Opportunities employer and values diversity.

Type: 1 Permanent Position and 1 Maternity Cover up to 12 months

Please indicate on your application your preference - fixed term role or the permanent role.

Hours: 35 per week

Location: Based at Stoneleigh, Warwickshire

Starting salary: £34,869.61– negotiable, dependent on experience

Closing date: 31 May 2021
Interview date: 15 & 16 June 2021

You may have experience of the following: Land Law Adviser, Property Litigation Adviser, Legal Advisor, Lawyer, Solicitor, Farmers, Farming, Defra, Policy Research, Policy Coordination, Town Planning, Town & Country Planning, Barrister, Conveyancing, Environmental Law, Planning Law, Legal Executive, Legal Associate, Trade Union, etc.

Ref: 99096

At Changes UK we recognise that addiction is often a result of difficult life experiences, our team have been helping people find recovery for over a decade and having recently been awarded Lottery funding to expand our service provision to include residential detox, we are expanding our team

Are you an experienced Recovery Coach in long term recovery looking to join a passionate team? We are offering an opportunity to join us at an exciting time as we move into this next stage of development.

MAIN RESPONSIBILITIES AND DUTIES

General Duties:

• Responsible for Service Users’ needs and communicating these needs to other staff and professionals involved.
• To Lead, supervise and coordinate a team of Recovery Coaches and Volunteers
• Write review reports and other reports as necessary.
• Involved in review meetings concerning Service Users.
• Involved in setting up and implementing personal care plans for Service Users.
• Involved in the assessment, triage, and admission of new Service Users.
• Help new Service Users settle into the Service.
• Assist Service Users with their detox.
• Facilitate both one to one and group therapy for Service Users.
• Ensure all client records, databases and logs are completed and up to date.
• Assist in handling finances and record all transactions outlined in the company guidelines.
• Assist with personal care with due regard to dignity, respect and privacy of the individual.
• Have a clear understanding of all Service User risk and relapse indicators.
• Assist in administering prescribed medication and keeping medication records up to date in line with company procedure.

 The focus of all interventions for service users will be:

• Support Service Users to achieve and sustain full recovery.
• Support desistance from crime, freedom from dependence and active citizenship.
• Inspire healthier lives and wellbeing.
• Provide effective coaching, identify and encourage areas of strength, skill and opportunity for each mentee.
• Use evidenced based interventions based on best practice guidelines.
• Contribute to the overall performance of the Service to ensure that contractual output targets are achieved.
• Record and input client data and information in order that the Service operates within contractual, administrative and financial requirements.

KEY ACTIVITIES

• Develop and maintain excellent working links/partnerships with referring agencies.
• Provide recovery check-ups to Service Users and early re-intervention work to ensure recovery is sustained or the harmful consequences of relapse are minimised.
• Facilitate groups and one to ones with Service Users to discuss relevant issues regarding their recovery.
• Signpost Service Users to relevant agencies to ensure a comprehensive, individual support package is being provided.
• Help Service Users with skill development inside and outside the Detox/Recovery Academy.
• Listen to Service Users, including their feelings about any difficulties they may be having.
• Help Service Users to make informed choices.
• Implement personal care plans set out for Service Users.
• Communicate with other staff/volunteers about Service Users’ needs/activities.
• Provide all aspects of personal care to residents.
• Promote and support the physical, emotional and wellbeing of residents.
• Encourage independence and self-belief.
• Support residents at meal times, in accordance with their individual needs.
• Ensure the environment is maintained to a high standard including shared areas.
• Contribute fully to team working, responding positively to colleagues and undertaking all reasonable work instructions promptly.
• Practice safe systems of work across the range of tasks and in particular moving and handling of Service Users.
• Understand personal responsibilities with regard to Health and Safety at Work legislation, particularly in relation to moving and handling of Service Users and fire safety and evacuation procedures.
• Take an active interest in your personal and professional development by contributing to supervision and appraisal meetings, attending team meetings and training.
• Adhere to all company and local policies/procedures.
• Develop positive professional relationships with residents, visitors and colleagues.

 In carrying out the above duties the post holder will:

• Work across various sites across the region as required.
• Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision including late night and weekend support and outreach.
• Seek to improve personal performance, contribution, knowledge and skills.
• Participate in appraisal, supervision and Learning & Development processes.
• Keep abreast of developments in services, legislation and practice relevant to the client group.
• Ensure the implementation of all Changes UK policies and procedures.
• Contribute to maintaining safe systems of work and a safe environment.
• Undertake other duties appropriate to the grade of the post.

Company Extras

• Additional pay for Bank Holidays
• Fully funded & recognised qualifications
• Staff rewards scheme
• Pension
• Company phone and laptop
• 5.6 weeks paid holiday

 NOTES: This post is subject to an enhanced DBS check.

Amendments: This description accurately reflects the present position; it may be amended and reviewed. Any change will be made following a proper period of consultation.

Location: Home based with the potential to do some face-to-face activity post COVID-19

This role will be working across Central England. Geographical areas include: Lincolnshire, Leicestershire, Bedfordshire & Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Birmingham, Herefordshire & Worcestershire.

The Shaw Trust, in tandem with government and the broader employment support community across the UK, is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services and looking for an Engagement Team Leader to work on our DWP Work & Health Programme Job Entry – Targeted Support (WHP JETS) Programme.

As an Engagement Team Leader, you will be responsible for managing and supporting our Engagement Advisors (WHP JETS).

The WHP JETS Engagement Team Leader role is integral to the success of our employment programme, ensuring The Engagement Team develop and maintain close working relationships with Shaw Trust Team Leaders and Employment Advisors to expand engagement opportunities for participants.

This role is perfect for an individual with experience of leading and supporting customer focused teams. The role requires a driven individual, motivated to succeed with the ability to achieve day-to-day KPI performance. You will be expected to manage a team of Engagement Advisors with a key target of increasing the number of engaged participants on programme across the CPA. This will be mainly delivered remotely via phone, video conference and other digital channels.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

You must have an understanding of the local and regional labour market and employment issues within Central England geographical areas including Lincolnshire, Leicestershire, Bedfordshire & Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Birmingham, Herefordshire and Worcestershire and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

You will need to be inclusive and embrace our culture and values, putting those we serve at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries.

Benefits

• Competitive Salary
• Enhanced Pension Scheme after 6 months
• Life Assurance x 3 of your salary
• Enhanced annual leave

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.

Shaw Trust is committed to a policy of equality of opportunity and inclusion. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format, contact our HR Service Centre to make alternative arrangements.

ASSISTANT OPERATIONS MANAGER 

Are you an accomplished, confident, approachable and empathetic manager? Do you want a job where you make a difference every day? Can you listen as well as talk, be organised as well as flexible?  If this is you, then you should take the next step and apply to join the family of the Fishermen’s Mission.

We are looking for an Assistant Operations Manager to work closely with the Operations Manager to deliver frontline emergency response, practical welfare and pastoral support operations throughout the UK. 

This job is about commercial fishermen and their families and the Fishermen’s Mission staff that support them in times of need.  You will be able to drive consistency and professionalism in service delivery and lead the application of the charity’s values. You will be able to communicate clearly the bigger picture of the charity's aims and will also have the attention to detail to make sure everything is running like clockwork, both from an administrative perspective and in terms of HR, compliance and governance.

The role will entail significant travel to staff at the fishing ports and harbours throughout the UK. (Easy access to major travel routes would be an advantage as it is anticipated that the succesful candidate would be expected to be travelling and visiting operational staff around the UK for approxiamately 70% of the time. )

As a key player in the Head Office team, you will also be able to input to the development of operations at the management level. This is one of the most rewarding jobs you could ever hope to have. 

The Fishermen’s Mission is a Christian charity that has been around since 1881.  We help active and retired commercial fishermen and their families.  You could be part of our vital work.   Relevant experience is important, but we’re not caught up in qualifications; we are looking for the right person.  Someone who can organise and inspire a dispersed and diverse team to perform willingly and consistently.  Sound like you? Get in touch.

Join our dynamic team and you will be at the heart of delivering first class support to rare disease patients as part of an innovative third-sector charity/NHS partnership.  Working from home and within NHS specialised multi-disciplinary clinics held in Birmingham, the successful candidate will assist our Patient Liaison Officer within our patient support team to provide information, support and advocacy services to those living with Bardet-Biedl syndrome.  This exciting role offers excellent learning and development opportunities for anyone looking to work within health and social care.

This is a permanent, part-time position commencing at 15hrs per week.

The successful candidate will live within 1 hours commuting distance of central Birmingham

Location remote during Covid.

Reporting to: Director of Programme & Innovation

As the Sophie Hayes Foundation continues an exciting phase of growth and development, supporting more women survivors of Human Trafficking, the role will be a valued member of the organisation’s Birmingham & West Midlands Team. The right candidate will focus on delivering both our Employability Programmes modules: Workshops and Coaching across Birmingham and the West Midlands, through effective and productive collaborations.

This is a role designed for someone who is people focused, has an eye to detail and is: encouraging, insightful, creative, organised and willing to adapt to the changing lives of those you are supporting.Have perseverance, a high level of flexibility and emotional intelligence.You will be quick to listen, understand and lead women forward as they navigate a challenging transition in their lives. You will have initiative with an ability to adapt ideas into action, alongside strong partnership skills as you build relationships with referral partners across businesses, social enterprises and colleges across Birmingham & West Midlands.

Detailed Role Description

Delivery

1. Create, manage, and deliver both the workshops and coaching modules across the West Midlands in F2F and remote environments.
   1. Recruit survivors into the Employability Programme.
   2. Deliver Modules 1 & 2 using the Employability Programme content across group and 121 environments.
   3. Provide ongoing 121 survivor support whilst delivering the programme.
   4. Engage all survivors into The CREW our survivor led network, before during and after programme completion.

Partnerships

1. Ensure our survivors, partners and volunteers are engaged, motivated and ‘have a voice’ to influence and shape our programme design.
2. Engage with local, regional, and national networks i.e., West Midlands Anti-Slavery Network, Human Trafficking Foundation.
3. Develop and grow partnerships with diverse stakeholders to support growing needs in both the remote and F2F delivery.
   1. NGO’s,
   2. Referral partners
   3. Educational institutes
   4. Business and community partners
   5. Faith based organisations.

Internal Relationships

1. Work with the Employability Programme Placements Supervisor to build robust relationships in the local and regional communities, in order to secure and support survivor placements.
2. Supervise and manage Employability Programme volunteers, with the objective of growing individual and group capabilities, skills, and resources.

Budgets & Reporting

1. Effectively and efficiently manage local programme.
   1. Budgets. 
   2. KPI’s, ensuring correct reporting of programme outputs and outcomes. 
   3. Development through insights and evaluations, learning and feedback. 
   4. Consistently work with and encourage the growth of leadership volunteers to increase organisation capacity and capabilities.

Person Specification:

Essential

• Minimum 3 years’ experience of successful programme delivery in the UK charity sector
• Educated to degree level or equivalent, or the ability to demonstrate competence through experience.
• Demonstrable direct experience of skilled facilitation for group as well as 121 support sessions/coaching.
• Experience of proactively researching and engaging current and prospective partners.
• Tangible knowledge of best practice in facilitation, coaching and programme delivery.
• Outstanding communication skills and the ability to tailor written and verbal content and style to a range of audiences.
• Experience of working to, and meeting KPI’s.
• Ability to work under pressure and deliver outcomes to tight deadlines.
• Required IT skills Microsoft Office including Word, Excel, PowerPoint, Outlook. (Blackbaud E Tapestry or similar CRM systems etc)
• Ability to work on own initiative as well as a key member of a team.
• Flexible and proactive approach and attitude
• Enthusiasm and drive to make things happen.
• Ability to work occasionally outside of normal office working hours.
• Supportive of a small but fast paced team.
• Supportive of non-Birmingham locations
• Ability to drive.

Desirable

• Knowledge and understanding of the human trafficking and modern-day slavery sector.
• Experience of working with vulnerable groups
• Experience of using social media and digital communication tools. 

Please note: We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of their race, sex, disability, religion/belief, sexual orientation or age.

However, this post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 20

Foundation Personal Wellbeing Advisor

Salary Range (pro rata if part time): CGL points 23 to 28 (£23,218.59 - £26,983.44)

The post holder will work as an integral part of CGL and hold a dual role of delivering Foundations of Personal Wellbeing and being and a Personal Wellbeing Advisor within the West Midlands Area.

 No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

Overview

Do you want to work for a caring organisation that believes in people?

Do you want to make a difference?

As a Foundations Personal Wellbeing Advisor with Change Grow Live you’ll work with people who use our services, helping them get to where they want to be.

The post holder will work as an integral part of CGL and hold a dual role of delivering Foundations of Personal Wellbeing and being a Personal Wellbeing Advisor in the Coventry Area.

Under the supervision of the CGL National Team Leader and integrated within the Ingeus Hub provision, you will deliver flexibly on a rolling basis CGL’s Foundations of Personal Wellbeing, which comprises of five modules

• The Road to Desistance
• Building Resilience
• Thoughts, feelings, and behaviours
• Mindfulness and Wellbeing
• Support Networks
• Citizenship
• Thinking and behaviour cycles
• This is who I am.

When not delivering the Foundations of Personal Wellbeing you will be acting as and Personal Wellbeing Advisor within the Ingeus Hub

You’ll have to record information about what you do, so enjoying a bit of paperwork and attention to detail is important. But most of the time you’ll be enjoying working with people from all backgrounds, making a difference to their lives.

Our values are to be compassionate, open and bold. If this sounds like you we’d love to hear from you so click apply.

Closing Date: 26/5/2021

For further information, and to apply, please visit our website via the Apply button.

If you have any questions or concerns on this opportunity that you would like to talk through, please contact us.

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.

Foundation Personal Wellbeing Advisor

Salary Range (pro rata if part time): CGL points 23 to 28 (£23,218.59 - £26,983.44)

The new and exciting post of Foundations Personal Wellbeing Advisor.

The post holder will work as an integral part of CGL and hold a dual role of delivering Foundations of Personal Wellbeing and being and a Personal Wellbeing Advisor within the West Midlands Area.

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

Overview

Do you want to work for a caring organisation that believes in people?

Do you want to make a difference?

As a Foundations Personal Wellbeing Advisor with Change Grow Live you’ll work with people who use our services, helping them get to where they want to be.

The post holder will work as an integral part of CGL and hold a dual role of delivering Foundations of Personal Wellbeing and being a Personal Wellbeing Advisor within the Birmingham Area

Under the supervision of the CGL National Team Leader and integrated within the Ingeus Hub provision, you will deliver flexibly on a rolling basis CGL’s Foundations of Personal Wellbeing, which comprises of five modules

• The Road to Desistance
• Building Resilience
• Thoughts, feelings, and behaviours
• Mindfulness and Wellbeing
• Support Networks
• Citizenship
• Thinking and behaviour cycles
• This is who I am.

When not delivering the Foundations of Personal Wellbeing you will be acting as and Personal Wellbeing Advisor within the Ingeus Hub

You’ll have to record information about what you do, so enjoying a bit of paperwork and attention to detail is important. But most of the time you’ll be enjoying working with people from all backgrounds, making a difference to their lives.

Our values are to be compassionate, open and bold. If this sounds like you we’d love to hear from you so click apply.

Closing Date: 26/5/2021

For further information, and to apply, please visit our website via the Apply button.

If you have any questions or concerns on this opportunity that you would like to talk through, please contact us.

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.

 At Changes UK we recognise that addiction is often a response to trauma. Our dedicated team have been helping people find recovery for over a decade and having recently been awarded Lottery funding to expand our service provision to include residential detox, we have an exciting opportunity for a skilled and highly experienced Counselling Psychologist to join our team as we enter this next stage of our development.

You will be a highly motivated, innovative, compassionate and forward thinking individual with a real passion for high quality care and trauma informed working who is looking to work within an exciting and fast paced environment that provides outstanding care to a diverse service user group.

Our nationally recognised, evidence-based model is unique in that we are able to meet the presenting multiple and complex needs of some of some of the most vulnerable in our communities.

In return you will receive support and guidance and opportunities for supervision, service development, service evaluation and research, teaching, training and learning and development.

Main purpose of post

 To provide effective and integrated counselling and psychological services to clients at Changes UK, by delivering;

• Formulation, clinical assessment, counselling, psychological therapies, and other related forms of assistance to clients
• Consultations for staff, parents, significant others, funding bodies and other external agencies
• Clinical and management supervision to relevant staff or trainees from professional training programmes.

To offer training, guidance, reflective practice and support to staff on matters concerning client mental and emotional well-being. Support staff’s development of knowledge, skills and confidence to maintain and improve the quality of support offered to clients.

Active involvement in service development and in improving policies and practices within Changes UK.

 Main responsibilities and duties:

1. Provide expert evidence based psychological interventions to clients presenting to the service, both individually and in groups.
2. Offer advice and consultation on client’s psychological care to the multi disciplinary team using clinical formulation and  reflective practice
3. Provide drop-in service for clients and staff.
4. Provide professional clinical assessments, formulation and make appropriate decisions regarding the potential course of action for clients

5.Provide clinical supervision and mentor trainees from professional training programmes.

1. In collaboration with the Head of Service and other colleagues, contribute to the development of strategies, policies and practices, which ensure a healthier learning and working environment for clients and staff.
2. Review and evaluate client work through clinical and management supervision in order to ensure competence, fitness to practice and to comply with professional standards.
3. To take responsibility for specific areas of service development and delivery in consultation with the Operations Manager and Care Services Manager.
4. To participate in the training and development of staff involved in support and guidance.
5. To work within the ethical framework of BPS  and follow BPS guidelines for good practice.
6. To pursue continued professional development opportunities and actively participate in professional associations in order to maintain accreditation and also ensure increased knowledge base, self-awareness and enhanced skills.
7. To maintain appropriate electronic and written records on clients, including session notes and records of contact with other relevant parties.

Job Features

Responsibility

1. While accountable to the Operations Manager, the post holder holds full professional responsibility for ensuring ethical practice and best standards in casework (individual and group work) and also in the delivery of all other related services to clients, family members and staff of Changes UK.
2. Full responsibility for relevant aspects of casework administration and also cooperative participation in regular management and clinical supervision.
3. Along with other members of the team, assist the Operations Manager in setting and advancing the strategic direction for the service.

Planning and Organising

To plan and organise a large workload encompassing the various aspects of the job effectively and efficiently and meet specified deadlines for particular projects.

Decision Making

Responsible for prioritising all aspects of the workload, and for making clinical judgements and decisions regarding the most appropriate support or treatment options to recommend or offer.

Internal/External Relationships

1. To provide professional clinical assessment, counselling and other related support to clients; consultation to staff, colleagues from the other support services and parents.
2. Collaborate with other organisations and services in furthering development work within Changes UK.
3. Referral to and liaison with GP’s, CMHT’s, local authorities, funding bodies and other relevant internal and external sources of help.
4. Active membership of professional associations.

Problem Solving

To be responsible for the decision-making encompassed within a large and varied workload and to do so in accordance within professional standards and Changes UK policies.

 The remit of the role extends beyond individual interventions with clients and staff and includes the provision of:

• Family consultation work (usually carried out by telephone)
• Client and staff induction talks
• Group work with clients
• Staff training (academic and other support services’ staff) to enhance their understanding and skills in student mental health and wellbeing
• Supervision and mentoring of trainees from professional training courses
• Liaising with and developing collaborative projects with colleagues from other support services.

(Skills and experience in these areas are therefore an advantage)

Annual leave to be agreed with the Operations Manager and other members of staff to ensure continuity of cover for the service. Annual leave is generally taken out of semester times.

Person Specification

 Knowledge/Qualifications

Essential

1. Doctorate in Counselling Psychology
2. To be registered with HCPC
3. To be accredited / registered by BPS/BACP/BABCP/UKCP or equivalent or eligible for such accreditation.
4. Training in supervision 

Desirable

1. Qualification in family therapy
2. Qualification in CBT
3. Qualification and experience in working with Psychological Trauma
4.  

Essential

1. Clinical assessment skills
2. Motivational interviewing skills
3. Consultation skills (face to face and telephone)
4. Liaison, negotiation and referral skills
5. Excellent communication skills
6. Ability to work on own initiative
7. Developed aptitude for self-awareness
8. Empathy with clients and having a good understanding of addiction and recovery
9. Ability to work cooperatively within a team
10. The confident ability to work cooperatively with a range of staff
11. Emotional resilience and stamina, and the ability to work calmly under pressure
12. Fully IT literate

Desirable

1. Family and Group therapy skills
2. Crisis management skills
3. Supervision skills for work with trainees and/or honorary counsellors on placement

Experience

Essential

1. Minimum of 2 years post qualifying counselling practice experience within an agency context or part of a defined network
2. Proven and comprehensive experience of working in a short-term / brief therapy model
3. Proven and comprehensive experience of clinical assessments
4. Proven and comprehensive experience in providing clinical supervision
5. Ability to work affectively with clients from diverse cultural and social backgrounds

Desirable

1. Experience of counselling clients in addiction and recovery
2. Experience of counselling clients with trauma and/or PTSD
3. Experience of counselling families
4. Experience of counselling clients with mental health problems
5. Experience of running psycho-educational groups and workshops
6. Experience in public speaking and delivering training

If you are interested in this position, please send a CV and covering letter (1000 words)

Employment Team Leader

£27,016.23 - £30,354.79 per annum

Birmingham - Castle Vale

Full Time

Permanent

Do you have a passion to work in the community enabling others to unlock their potential?

Our client is recruiting an Employment Team Leader to lead their team of Employment Support Workers, Employability and Wellbeing Coaches and volunteers. 

You will lead on the delivery of their community based employment support offer which includes 

• A relevant and accessible Information Advice and Guidance service from our Community Hubs

• Get Healthy Get Working –  our successful employability and wellbeing programme 

• Ignite Aspirations - an exciting new employment support programme delivered by our client in partnership with Witton Lodge Community Association, and funded by the European Social Fund.

The successful Employment Team Leader will - 

• Be an effective leader, leading the team to provide high quality employment support services to the community

• Be qualified to 3 or above in Information, Advice and Guidance/equivalent and/or have substantial relevant experience

• Have experience of working with clients who face multiple barriers to gaining employment

• Build and maintain effective working relationships with employers and other key stakeholders

• Have knowledge of European Social Fund delivery requirements

 

In return they offer an attractive benefits package including access to a health cash plan scheme, flexible working hours and a social housing pension scheme. 

This post is part funded by the European Social Fund.

Closing Date for receipt of applications is 24 May at 12.00 pm.

Interviews will take place on week commencing 31 May 2021

Due to the current COVID-19 pandemic, we are working with young people, volunteers and partners virtually so you will be working from home for the near future however we are particularly interested in applications from anyone based around the West Midlands area, to include Black Country, Stoke and Staffordshire, Coventry, Hereford and Worcestershire, Shropshire, Warwickshire. As we come out of lockdown, some travel will be necessary.

This is an exciting opportunity for an enthusiastic youth and health & social care focused person to join our dynamic team and is well suited to an individual that is looking to gain hands-on experience in a thriving and supportive workplace. The successful candidate must be as passionate as us about transforming the lives of young people.

Countless talented young people across the country are unemployed, under-employed or looking for a better career. Meanwhile, across the health and social care sector there is currently in a workforce crisis with thousands of vacancies across hundreds of different roles.

See some potential to do some brilliant work? Us too! Could you lead our programmes to get 10,000 young people into health and social care careers over the next 3 years?

As an Operations Executive, you will work with young people, volunteers and partners to deliver programmes and activities to support and encourage 16-30-year olds into sustained health and social care jobs. Working as part of a team within our Central region you will work with clear objectives to ‘connect’, ‘progress’ and help ‘transform’ the lives of young people who need us most.

 Responsibilities:

• Supporting young people to develop their confidence and skills.
• Delivery of Prince's Trust's Health & Social Care project.
• Accurately record and track young people’s journey and progression using The Prince’s Trust CRM system.
• Supporting young people into positive sustained outcomes including education, training, and employment.
• Ensuring young people who need us the most are recruited and engaged through outreach.
• Co-ordinating with partners to deliver employment programmes, including leading skills sessions.
• Ensuring every young person ‘progressed’ has an action plan with an appropriate pathway of support and keeping detailed records of our engagement with them.
• Recruitment and management of trusted partners who refer to and/or deliver our services.
• The recruitment and management of volunteers to support and deliver our services.

Requirements: 

To support our delivery requirements across Central England we are particularly interested in receiving applications from individuals who have some of the following qualities: 

• Experience of the NHS or Health & Social Care sector in any capacity
• Experience of recruiting people into roles within Health & Social Care
• Experience in caseload management to a varied audience
• Have experience in using customer relationship management systems and reporting data
• Able to engage in challenges with optimism and resilience
• Can be adaptive and flexible, ready to embrace change and innovation
• Experience in providing one-to-one support and delivering high quality learning and development sessions through a variety of mediums.
• A natural and effective communicator, passionate about delivering excellent customer service and making the right decision for young people
• Experience in at least one of the following areas:
  • Youth Work or Teaching
  • Health & Social Care sector
  • Recruitment
  • Careers & Employability Sector
  • Managing Partner Organisations and Volunteers
• Possesses a strong understanding of the challenges young people from within The Trust’s target groups might face. 

Personal Wellbeing Manager (Family & Relationships)

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

Position: Personal Wellbeing Manager (Family & Relationships)
Location: Birmingham City Centre
Contract type: Permanent
Hours: 37.5 hours per week, Monday to Friday
Salary: £27,000 per annum
Benefits: Competitive

Closing date for applications: 31st May, 2021
Interview date: W/C 31/05/2021

About the role:

The Personal Wellbeing Manager (Family & Relationships) provides line management to Personal Wellbeing Advisors (Family & Relationships) and oversight of Pact Futures service delivery across their region. The team will be located in:

- Kitts Green
- Wolverhampton
- Sandwell
- Stoke-on-Trent
- Stafford
- Coventry and Leamington Spa with some travel to Rugby and Stratford when required Coventry

The Personal Wellbeing Manager (Family & Relationships) is also case carrying (approx. 26 hours per week in Central Birmingham) and is responsible for delivering personal wellbeing services focused around supporting Service Users to develop, maintain and enhance positive relationships with their family and loved ones.

One -to-one support will be core to service delivery, building trust and undertaking activities and interventions that are best delivered face to face. The Personal Wellbeing Manager also delivers group sessions and workshops to support service users to address wellbeing needs and develop wellbeing skills.

The Personal Wellbeing Manager is responsible for managing personal and team performance against service delivery targets and supporting the delivery of information to evidence delivery and outcomes. Partnership delivery will be key, working with other Personal Wellbeing Advisors and Mentors; National Probation Service (NPS) Responsible Officers and community services to support desistance from offending. Team working across a multi-disciplinary and multi-organisational team will be an essential part of the role.

Expectations of travel:

Based in Birmingham Central, the Manager will be expected to travel throughout their region to fulfill their management responsibilities. We have a number of office locations across both contract package areas to cover. Our expectation for delivery locations is as outlined above however we are still awaiting finalised information from Ingeus around the exact number of days staff are required at each office.

About you:

As a key member of our values-led charity, you will be motivated to support people to turn their lives around. With a background in supporting people who have multiple and complex needs you will have the skills to engage sensitively with people about an area of their lives that is often the most important, their family. Ideally with experience of family work, you will understand the impact of criminality of family relationships. You will also have excellent interpersonal skills to equip you to build important relationships with partner agencies.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

You may have experience of the following: Casework, Key Working, Family Wellbeing Practitioner, Mental Health Worker, Advice, Guidance, Case Management, Rehabilitation, Family Services, Support Work, Support Worker, Criminal Justice System, Charity, Charities, Third Sector, Not for Profit, Social Work, Advocacy, Mentor, Mentoring, etc.

Ref: 99248

The Service

Age UK Birmingham & Sandwell is a dynamic and expanding charity that provides a range of services and programmes for people aged 50 and over to meet our strategic objectives.

The service provides a wide range of information and advice to people aged 50+ across Birmingham and Sandwell. The provision of accurate and up to date information and advice is the cornerstone of our services as it is essential that older people have good quality accurate information to make informed choices.

There is a high level of demand for this service which is delivered by our dedicated team of staff and volunteers through multiple channels (telephone, office and community-based venues).

Therefore we are looking to recruit and develop a skilled advice officer to meet this demand within a quality assured service.

Job Purpose

As a member of the advice team you will provide a high quality and responsive information and advice to older people across Birmingham and Sandwell.

Principal Duties:

• Deliver information and advice to clients via telephone, face to face appointments, outreach sessions and via email.
• Providing high quality information and advice (generalist help level) to callers in housing, social care, welfare benefits, consumer issues, health and activities, groups and other support with day to day problems
• Contribute to the achievement of team targets.
• Keep up to date knowledge of Age UK Birmingham & Sandwell’s full range of services including paid for services
• Maintain up to date knowledge of developments in benefits, community care, housing options and other issues relating to older people
• Negotiate on behalf of customers, ensuring that their best interests are represented.
• Ensure service provision and case recording meets identified quality standards
• Maintain case and data records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation
• Provide case studies for funders and board reports
• Work within Age UK Birmingham & Sandwell’s policies and procedures
• Represent Age UK Birmingham & Sandwell at events and activities as necessary
• Provide cover for other members of the team when necessary.

Application forms must be completed fully; CV’s will not be accepted.

Please visit our website for a full person specification and to apply.

The deadline for applications is Tuesday 1st June 2021.  Interviews on 7th and 8th June 2021