Service support worker jobs in birmingham
ID: 1626 Senior Practitioner, LifeSkills Intensive
Service: LifeSkills
Salary:
- Starting at £28,884 FTE per annum, rising to £31,698 FTE per annum (pro rata for corresponding part-time hours).
- Additionally, £480 home-based allowance FTE per annum
Location: Posts available in London and Stockton-on-Tees/Middlesbrough
Hours: 18.5 - 25 hours per week available per role (2 roles available, one per geographical area)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to join our expanding LifeSkills Intensive team. You will offer supervision and management oversight to support workers primarily in your geographical area. You will be able to retain your practice experience and hold a small caseload and will be part of a wider supportive LifeSkills team.
LifeSkills supports individuals and families to build their confidence, social networks, financial and employability skills. LifeSkills Intensive provides 1-1 support to those that are furthest away from employment, education and training. This service is funded by our corporate partnership with Barclays.
Main Responsibilities:
· To line management and supervise support workers in a specific geographical areas as well as an online offer.
· Support with the management of referrals into the service, both in terms of service promotion and also decision making /allocation.
· To oversee and develop the service offer and ensure that this is having a positive impact.
· To hold a small caseload.
Main Requirements (for details check the job description and person specification):
· Experience of supervising, coaching ,mentoring or supporting practitioners
· A sound understanding of safeguarding issues.
· Strong communication skills and aptitude for building relationships
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Redirect to Recruiter” link above and fill out our digital application form
· Closing Date: Monday 1st December 2025 at 23:59
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Berwick or Lisa Handley
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
About the Voice & Impact directorate
This role sits within the Voice & Impact directorate; a team focused on amplifying the voices of charities in civil society and making positive change for the future. V&I comprises NCVO’s policy and public affairs team; communications, campaigns and marketing team; digital content team and membership and engagement team.
About the Communications, Campaigns and Marketing team
Communications, campaigns and marketing team, which has evolved to include digital content, drives brand visibility, strategic messaging, and audience engagement. Through creative storytelling, innovative campaigns, and cross-channel marketing we deliver impactful campaigns that support engagement and income generation.
About the role
This is an exciting opportunity to join us and have a real impact on our creative output, giving you the chance to really promote and create engagement in the great work that NCVO does.
The main elements of the role will be:
- working with a range of stakeholders across NCVO (and sometimes externally) to plan, design, deliver and maintain high quality multimedia content.
- ensure NCVO’s content is innovative and creative, driving multiformat engaging content that meets high usability and accessibility standards
- ensure that content is user-driven and impact focussed, helping us reach and support more members, in more ways
- develop content for a wide range of formats including video, audio and graphic design
Equality, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
How to apply
For more information and to apply, please click on the Apply button. Please complete both parts of our application, quoting the reference CCO.
If you have any queries regarding our vacancies or experience any issues downloading or submitting your application form, please email us.
Closing date: Wednesday 3 December 2025 at 8.00am
Shortlisting date: Thursday 4 December 2025
Interviews: Thursday 11 December 2025
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
Job Title: Children, Young People and Families Programme Co-ordinator
Salary: SPC 32 £31,405
Responsible to: Head of Children, Young People and Families
Location: BVSC, Latham House, 33 – 34 Paradise Street, Birmingham, B1 2AJ
Hours of work: 35 per week
Contract Duration12 Months Fixed Term
· Are you passionate about making a real difference to the lives of children, young people and families across Birmingham?
· Do you have a flair for building strong partnerships and coordinating impactful community projects?
· Are you organised, proactive and ready to take ownership of meaningful work that changes lives?
If you’ve answered yes, we’d love to hear from you!
Birmingham Voluntary Service Council (BVSC) is the city’s leading infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to strengthen and champion Birmingham’s voluntary and community organisations, supporting them to grow, collaborate and increase their impact across the city. Our work spans a wide range of areas including health and social care, children and young people, community development, and multiple complex needs.
The successful candidate will have the DreamTeam Project as their primary focus, coordinating referrals, managing orders and deliveries, and building strong partnerships to ensure families in need receive essential support. In addition to DreamTeam, they will also play a key role in supporting other CYPF initiatives, including the West Midlands Multibank and the VCSEF Early Help Programme, contributing to their growth and success across the portfolio.
The purpose of the role is to work closely with the Head of CYPF and colleagues within the CYPF portfolio to ensure that the DreamTeam project is coordinated and managed successfully. You will also support the coordination of other CYPF programmes as required, manage contracts to ensure effective delivery, and collaborate with the Head of CYPF, other CYPF staff, and BVSC’s Communications team to develop and deliver the communications strategy for the CYPF portfolio in line with BVSC’s wider communications strategy.
We Are Looking For Someone Who:
· Has excellent organisational and coordination skills.
· Can build strong relationships and communicate effectively with a wide range of stakeholders.
· Is experienced in managing projects, budgets, and reporting.
· Works collaboratively and shows a genuine commitment to improving outcomes for children, young people, and families.
· Is proactive, adaptable, and able to support multiple programmes across the portfolio.
What You Will Need to Succeed in This Role:
To succeed in this role, you'll need a proven ability to manage multiple projects and meet deadlines, strong attention to detail and excellent administrative skills, and confidence in engaging with partner organisations, funders, and community stakeholders. You should have experience in monitoring, evaluation, and reporting of project outcomes, as well as flexibility, resilience, and a positive approach to problem-solving. Enthusiasm for working within a collaborative team environment and supporting wider portfolio activities as required will also be essential.
Please see the job description for further details
Working for BVSC
BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.
Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.
Terms and conditions
· 35 hour working week
· 29 days annual leave + bank holidays a year
· 5% pension contribution
· 3.5 times salary Death in service benefit
· BVSC is a Living Wage Employer
Work-life balance
· Hybrid working, allowing staff to divide their working hours between our city centre office and their home
· Flexible working arrangements available for staff
· A flextime system is in place for staff
· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties
· We provide generous maternity and paternity pay
Staff development
· We support staff to undertake training and development, providing funding and time off for study
Values based approach
· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals
Wellbeing
· We offer free access to a range of wellbeing platforms
· BVSC offers all employees a suite of wellbeing support
We are looking for candidates that can demonstrate the following BVSC organisational values:
Commitment: Making a positive difference through passion, innovation and social action
Collaboration: Connecting people and organisations to work together to improve lives
Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham
Integrity: Building trust through delivering excellent outcomes
At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.
As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.
We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.
We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.
We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. From application to interview, we place inclusion at the heart of all we do.
We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.
Closing date for applications – Monday 24 November 2025 (1 PM)
Interviews to take place – Wednesday 3 December 2025
Shortlisted applicants will be contacted by Wednesday 26 November 2025. If you have not been contacted by Wednesday 26 November, you should assume you have not been shortlisted.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Secondments will be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the Bury area.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11325 Stroke Support Coordinator
Location: Home-based, Bury. However, regular travel will be required as part of this role (will include team meetings and other work-related meetings)
Hours: Part-time, 28 hours per week
Salary: Circa £21,900 per annum (FTE circa £27,435 per annum)
Contract: This is a fixed-term contract until 31 March 2026. Services are contracted and there is currently funding for this contract until 31 March 2026. Continued funding beyond this period is subject to future contract renewals and cannot be guaranteed.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 30 November 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 15 and 16 December 2025. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.
A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service.
The Stroke Support Coordinator will:
- Support new stroke survivors and their carers from hospital discharge into the community.
- Provide personalised information, advice and support.
- Support clients to make informed lifestyle changes that will help them to prevent further strokes.
- Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
About You
The post holder will have experience/background in:
- A caring profession, ideally with experience in supporting people with disabilities.
- Setting up and running support groups.
This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Advice & Information Helpline Worker (Mental Health) x 2 Vacancies
Location: Beechcroft Hub, Erdington, Birmingham
Salary: £25,231 per annum (full time equivalent)
£15,139 pro rata for 22.5 hours per week
Hours: 37.5 (full time) & 22.50 (part time) - to cover rota’d activity between 9am–11pm
The Helpline is open 7 days per week with a rolling rota consisting of shifts from 9am to 5pm and 3pm to 11pm, including weekends. Please note that this is an on-site role at the specified location. Remote working is not available for this position.
Our client is a leading provider of mental health services in Birmingham and the West Midlands.
As a Helpline Worker, you will be providing support for those experiencing mental health difficulties through our clients helpline service. The helpline supports people living in the Birmingham and Solihull area.
The support offered will include (but is not exclusive to), receiving calls, emails and webchat from people who may be experiencing crisis, people looking for more general assistance and information about services, carers looking for advice and services, and other community support services. You will provide appropriate referrals and signposting information about our clients services and external partner agencies.
You will be working in a community focused way to ensure that statutory and local organisations are aware of the provision, ensuring that you retain close and effective links with them as well as keeping up to date with any pertinent changes to local provision.
The helpline is a 7 day a week service from 9am -5pm and 3pm -11pm. Under the direction of the service manager, you will support the running of the service in line with contractual requirements, Our clients Vision and Values, its operating Policy and Procedures, and any relevant legal requirements.
You will have at least 6 months’ experience in the mental health field, with experience of supporting people to be in control of their lives. You will also be able to demonstrate the ability to work with strong values and work within a recovery approach. Please see the Job Description for full details required for this role. If you feel that you meet the requirements of this position, they would like to hear from you.
Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Our Clients people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.
The closing date for applications is Sunday 3rd December 2025
Interviews will take place on Thursday 18th, Friday 19th and
Monday 22nd December 2025
Founded in 1823 by Samuel Codner as a mission to support English-speaking people in Newfoundland, the Intercontinental Church Society (ICS) has grown into a dynamic Anglican mission agency. For over two centuries, ICS has supported evangelism, church planting and chaplaincy across the globe, particularly among English-speaking people living, working or travelling outside their home countries.
With over 1.5 billion English speakers worldwide our mission is global, reflected by our chaplaincy congregations which are richly multinational.
We currently have 48 Mission Partners in 17 countries over 4 continents.
Our foundations are strong. We are financially stable, spiritually vibrant with a highly engaged Council and committed team.
We feel that the time is ripe to pursue growth. This is a watershed moment.
Under The Reverend Canon Richard Bromley’s leadership, as Mission Director, our governance, relationship with the Diocese of Europe and our partnership with our chaplaincies have been greatly strengthened.
In this season we are launching a new 10-year vision to plant 50 English-speaking Anglican churches in major cities and towns across Europe, to proclaim the gospel in culturally relevant ways, foster collaboration with other denominations and congregations, and become catalysts for further church plants.
We are now seeking to appoint a dynamic Mission Director as Richard’s successor.
This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian.
You will be a Christian with a vibrant evangelical faith embracing a generous orthodoxy, with a breadth of senior strategic leadership experience in a cross-cultural Christian mission setting, pastoral and relationship building skills and compassion and wisdom to navigate the opportunities and challenges of the season ahead. You will also be passionate about our vision to reach people for Christ.
COMMUNITY HUB LEADER
Oasis Hobmoor, Wash Lane, B25 8FD
Full-time (40 hours per week, 1 FTE)
Contract: Permanent
Salary: £35,570 per annum
Opportunity
Oasis is looking for a Community Hub Leader who can combine an entrepreneurial flair and excellent leadership skills to lead Oasis Hub Hobmoor through the next phase of its growth.
We are seeking an experienced Community Hub Leader who will bring fresh vision, take the community on the next stage of its journey together as a movement and bring innovation as well as stability to the charity, which has become an anchor, and a place called home for the local community.
The post holder will lead the local charity – which over the last 8 years has grown considerably, in terms of staffing, income and projects (including food pantry and café, football training and teams, a wide range of adult education, advice and support, an array of community classes and holiday provision).
About us
Oasis Hub Hobmoor is a local charity situated in South Yardley, Birmingham, at the meeting point of three wards: Tyseley and Hay Mills, South Yardley, and Yardley West and Stetchford.
Our aim is to help create a local community where people of all ages and stages feel included, know they can contribute, and realise a deep sense of belonging. We are actively engaged in creating a community that is characterised by trust, safety, and opportunity.
Key responsibilities
This is a key role as you will be responsible for strategic oversight of the local charity, ensuring the youth and community work supports the work of the academy, working alongside other local Oasis leaders such as the Academy Principal, volunteers and members of the local community to develop a joined up local vision for the community.
Some of the specific duties of this role include:
· Establishment and coordination of a range of provision such as family support, holiday clubs, volunteering and community empowerment projects.
· Maintaining and building supportive working partnerships across the community and various groups.
· Leading strategic development (e.g. comms, income generation, MEL).
· Planning, resourcing and coordinating the community plan, measuring impact.
· Strengthening the local Oasis Movement.
About you
This is very much a relational and project management role. As such, the successful applicant will need to demonstrate:
· A strategic mindset, and experience of leading community delivery and growing projects.
· Innovative use of resources and budget management to maximise funding, with a track record of securing income.
· A thorough knowledge and understanding community work.
· An education to degree level or equivalent and /or relevant professional qualification.
This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work.
What we offer
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% employer contributions.
· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
Application process
For full details please go the Oasis UK charity website.
Closing date for completed applications is 9am Monday December 8th 2025. Stage 1 interviews will be held on either 10th or 11th December via Teams and the final stage will take place on Wednesday 17th December in person at Hobmoor.
Please send us your CV and cover letter.
To arrange a visit or an informal conversation about the role, please visit the Oasis Charity Jobs website.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team, who are primarily volunteers, all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.
If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.
If you are interested in applying for this role, and would like to find out more, you are welcome to join our Chairman and outgoing Volunteer CEO in one of the following informal drop-in sessions. This will provide you with an opportunity to learn more about the charity, its mission and how you may partner with the Chair to lead Youth4Youth through the next stages of its journey. Sign up is required:
- Wednesday 26th November - 12:00pm
- Wednesday 26th November - 6:00pm
- Friday 5th December - 12:00pm
- Friday 5th December - 6:00pm
Contact us directly to be added to one of these sessions, or sign up via our direct recruitment page.
About the role
We are seeking a transformational and visionary Chief Executive Officer (“CEO”) to lead a national youth focused organisation, dedicated to promoting peer-led early intervention support for those in need. The successful candidate will be the first employed leader, propelling Youth4Youth from its robust foundations to the next stages of its development. The CEO will be responsible for turning our recently developed, yet ambitious, strategy into reality. This role provides an exceptional opportunity to make a significant and lasting impact from the outset.
Youth4Youth has secured funding to appoint a CEO for one year, with the expectation that the appointed leader will focus on securing long-term sustainable funding, thereby transitioning this position into a permanent role at the end of the fixed-term period. Additionally, the CEO will facilitate the appointment of further roles to support our mission as further funding becomes available.
Responsibilities
- Collaborate with the Chair of the Board and Trustees to establish and execute organisational strategy in alignment with the charity’s vision, mission, and objectives. This includes ensuring effective governance and legal compliance, and providing sound, evidence-based recommendations to the Board of Trustees.
- Champion continuous improvement, ensuring Youth4Youth remains a leading provider of youth-led early intervention wellbeing services. Identify and develop opportunities to expand the charity's reach and impact across the UK.
- Oversee effective financial management, ensuring the organisation can continue delivering its services efficiently. Lead the development of sustainable funding streams, enhance fundraising strategies, foster partnerships, and drive growth in commercial activities.
- Cultivate and maintain strong relationships within and beyond our sector to maximise partnership opportunities. Explore the delivery and co-delivery of commissioned services and access broader funding sources previously untapped by the charity.
- Ensure that youth perspectives are central to decision-making processes about the charity's future. Establish systems to continuously gather input and feedback from our target beneficiaries.
This position offers the chance to advance an organisation with solid foundations, enhancing its reach and impact across the UK through a volunteer executive leadership team and a growing network of approximately 100 volunteers nationwide. The CEO will be instrumental in crafting a strategic vision that translates into operational success, building and strengthening partnerships across the four nations, developing sustainable funding streams, and ensuring the delivery of high-quality services.
Skills
- Exhibit a profound passion for Youth4Youth's mission and demonstrate a strong commitment to enhancing the impact of our services.
- Possess substantial experience in senior and/or strategic leadership roles, with proven abilities to both develop and implement organisational strategies.
- Have the capacity to influence effectively, both internally and externally.
- Are action-oriented and adaptable to the demands of a dynamic and growing organisation, with the ability to manage multiple priorities concurrently.
- Excel in a fast-paced and varied work environment.
- Show a strong commitment to good governance and compliance.
- Possess excellent written and verbal communication skills, along with exceptional interpersonal abilities.
- Embrace inclusivity in all aspects of their work, demonstrating approachability, active listening, and empathy towards others.
While prior experience in youth-led or youth-focused organisations is not mandatory, candidates must demonstrate passion for our mission and an understanding of our strategy. Experience working with young people is preferred but not required.
Benefits of working with Youth4Youth
- 28 days paid holiday, plus public holidays (pro-rata)
- Remote working, with flexibility allowed
- Access to an Employee Assistance Programme, Health Cash Plan & Life Assurance
- Defined contribution pension with a 6% employer contribution
- Access to a range of discounts via charity partner platforms
The hiring process
- Pre-application information sessions (Optional)
- Application Deadline: 19th December 2025
- First round interviews to be conducted in early January 2026
- Second round interview (including a presentation)
Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.
Role: Chief Executive Officer
Reports to: Chair of the Board of Trustees
Salary: £60,000 p.a. (pro-rata)
Hours of work: 20 hours per week (Part-time, 0.5FTE)
Location: Remote, with travel required
Contract type: 1 year fixed term contract, with potential to become permanent
Note: Right to work in the UK is required to be able to apply for this position
To ensure that all young people have a safe space to reach out for support, enabling them to realise their full potential, thrive in everyday life
The client requests no contact from agencies or media sales.
Doorway is a registered charity that has been supporting young people who are homeless/at risk of homelessness for 28 years, across Warwickshire. We are moving into an exciting phase of innovation and development as we set our strategy for the next three-five years.
We are seeking a dynamic, creative and strategic individual to contribute to our development and help us to achieve our goals. Ensuring that we go from strength to strength and have a sustainable future, through successful income generation and brand visibility.
The ideal candidate will be proactive, have excellent organisational and communication skills, with the ability to build relationships with donors, sponsors and partners. A motivated experienced individual with the ability to work in a fast paced environment, delivering fundraising and income generation activities on time.
- Lead on income generation from corporate partnerships
- Develop innovative projects
- Implement strategic approach to grant and trust funding
- Build strong long-term relationships with corporate funders, grant makers and lead on community fundraising campaigns
Join us to bring your experience, passion, and ideas to help make a real difference to the lives of our young people.
Our mission is to give homeless young people a future through advice, accommodation options, support and life skills development.
The client requests no contact from agencies or media sales.
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy. We run the confidential Stop It Now helpline and Shore, a website and chat service for teenagers.
About the role and you
We are recruiting for a skilled and experienced manager to join the Helpline team. You will support the Head of Stop It Now, working alongside our Helpline Managers and Child Sexual Abuse Prevention Manager in the day to day running of the helpline and provide support and advice to Helpline Advisors. You will have direct client contact via telephone, a secure message service and online chat. You will also support with the training of staff and promotion of the work of the helpline.
This is a highly rewarding role within a friendly, supportive and hardworking team which is committed to keeping children safe from harm.
You will have experience in working directly with one or more of our key target groups: - for example adults and/or children and young people who have sexually harmful behaviours, or child victims of sexual abuse, or family members of these individuals. Our ideal candidate will be an energetic professional, who is proactive and outcome focused with exceptional communication and relationship skills. You will be able to evidence a successful track record of working with individuals and families impacted by child sexual abuse. You will be able to demonstrate confidence in translating the charity’s mission into direct child protection practice and equipping other professionals in tackling child sexual abuse.
Key attributes we are seeking include:
- A confident manager with good staff supervision and support skills, and an enthusiasm for supporting colleagues to work within organisational guidelines as well as to develop new skills
- An ability to provide confidential advice to callers through the Stop It Now helpline, including abusers/potential abusers; friends and family of abusers/potential abusers; parents worried about the sexual interests and behaviour of their children
- A team player working with colleagues to prevent child sexual abuse
- Confidence and good ability in the use of modern technologies for effective discharge of many day to day tasks
- Maintaining effective records in line with charity policy and practice
- A flexible approach with an ability to network with internal and external colleagues to ensure deadlines are met and quality work is delivered
- Skills in delivering training to groups of professionals
For a more detailed job description, please request a job pack.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.
To apply, please download the job pack and return your completed documents by Tuesday 25th November. In person interviews are scheduled to take place on Wednesday 10th December for shortlisted candidates.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
#helpline #manager #helplinemanager #telephone #chat #support #advice
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
In August 2024, Redthread became part of the Catch22 group. Both organisations share strongly aligned missions and values, and we have a successful history of collaboration. Redthread will continue to operate under its established brand.
Location: Heartlands Hospital and Queen Elizabeth Hospital, Birmingham. This post will require regular travel across Birmingham for in person counselling sessions with young people at spaces they feel safe. Successful candidates need to have access to a car to support them in the role.
Job Description
Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments.
Our experienced, specialist youth workers engage with and support young people, aiming to reduce serious youth violence. Redthread supports young people aged 11-25 years old, who are victims of/at risk of serious youth violence and/or exploitation. We often meet young people at a moment of change and work with them to find a positive way forward.
We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.
The Counsellor will work as part of the youth work team within the Youth Violence Intervention Programme delivered in Birmingham health care settings. The Redthread Counsellor will provide therapeutic support to young people aged 11-25 years old, who have been referred to and worked with the Redthread service. They will provide therapeutic interventions to young people who have been victims of or impacted by violence and provide a in house counselling service for young people working with Redthread. The counsellor will undertake relevant assessments and deliver 1-2-1 sessions with young people, meeting them either online or face to face, whatever best suits the young person's needs.
Qualifications
- Qualified and registered counsellor/therapist with BACP, UKCP or NCPS
- Must have a EMDR, CBT or Trauma specialism
Screening: Successful admission to post is subject to an enhanced DBS check and employer Right To Work in the UK check. The post-holder must have the right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.
To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role to be considered for this position. Applicants must also clearly outline their relevant qualifications and registration with BACP, UKCP or NCPS.
Deadline for applications: Sunday 30th November
Interviews: Interviews will be in person on Monday, 15th December.
AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers.
Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, youth violence, exploitation, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives.
Redthread is one of our services delivered as part of the Young People and Families Hub within Catch22.
Job Description
Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments.
Our experienced, specialist youth workers engage with and support young people, aiming to reduce serious youth violence. We often meet young people at a moment of change and work with them to find a positive way forward.
We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.
The Youth Violence Intervention Practitioner role is to be part of the youth work team within Redthread with a primary focus on youth violence interventions in a health care setting. In this role you will be part of the Youth Violence Intervention Programme team in Birmingham. You will be based within two hospitals: Queen Elizabeth Hospital Birmingham and Heartlands Hospital. You will support young people aged, 11-25 years old, who present to hospital following an incident of violence of for whom them there are concerns around exploitation or extra-familial farm. You will work with the young person in the hospital as well as supporting them post discharge to ensure they have the support in place that they need and want.
Main responsibilities include:
- Holding a caseload of young people and support them in a range of settings and support their personal, emotional, educational and health and social development through all interactions
- Work within a multi-disciplinary team to safeguarding young people
- Ensure young people's details and case records are kept up to date on our case management system
- Support the delivery of training to clinicians
Key Skills and Qualifications are:
- Significant professional experience of working with vulnerable young people in a range of activities and settings
- Experience of working as an effective team member
- Experience of working within a multi-disciplinary team
- Experience of working autonomously
- A thorough knowledge and understanding of the physical, social and emotional developmental needs of young people
- Understanding of the issues faced by young people living in inner city areas
- An awareness of child protection and safeguarding issues and knowledge of current best practice within the youth work sector
- A knowledge of best practice in case recording
Additional information
Contract: Permanent
Hours & work pattern: Full time, 37 hours per week including regular weekend and evening working. Week day shifts cover 9am - 9pm, with one late shift a week from 1pm - 9pm. Weekend shift is 9am -5pm.
Salary: £26,302
Location: Queen Elizabeth Hospital and Heartlands Hospital, Birmingham
Closing date: Applications for this role will close on Wednesday, 26th November. If we receive a high number of applications, applications may be closed sooner than this date. We suggest applying as soon as possible.
Interviews: An online first round interview will be held on Friday, 5th December.
Screening: Successful admission to post subject to enhanced DBS check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.
To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.
AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process.
The client requests no contact from agencies or media sales.
The role
SAFE! Support for Young People Affected by Crime is a dynamic Oxford based charity working across the Thames Valley.We are looking for experienced practitioners to provide support on a freelance basis to young people and parents/caregivers across all our services.Sessional practitioners are contracted on a freelance basis to provide one-to-one support to young people and their parents.There are also opportunities to co-facilitate group work.Sessions may be delivered remotely or face to face, dependent upon the needs of clients.Freelancers are home-based practitioners who travel to meet young people and /or parents face-to-face (within a 25-mile radius), provide remote support online, or a combination of both.
SAFE! Sessional Practitioners
Locations: Opportunities across Oxfordshire, Buckinghamshire, Milton Keynes, and Berkshire
Payment: Practitioners submit invoices monthly and are paid at a rate of £25 per hour, plus £10 per hour travel cost.They are liable for all tax and business expenses.
About you
You’ll have extensive experience of working with young people in a supportive role with a proven track record of building appropriate relationships and providing outstanding support to children, young people, and parents.You’ll be confident in designing individual intervention plans based on needs. An enthusiastic self-starter with excellent communication skills, you’ll possess a positive, solution-focussed attitude. With experience of multi-agency working and a commitment to high standards of professionalism, your values will align with SAFE!’s vision, mission, and values.
Your active commitment to both safeguarding and promoting equal opportunities and diversity will be evident in all you do.You will have a good understanding of confidentiality and safe working practices and be proficient in the maintenance of records in accordance with the Data Protection (GDPR) Act.
We are seeking people with a professional qualification in social work, teaching, youth work, probation, or equivalent, and extensive experience of working with children and young people.
Contracts will be subject to references and checks made by the Disclosure and Barring Service (DBS) satisfactory to SAFE!
Shortlisting will happen on a rolling basis with interview dates offered on Wed 10th Dec 10am-6pm & Wed 7th Jan 2026 10am-6pm - SAFE! Head Office, Oxford
Successful candidates must be able to attend the following:
-
In person Protective Behaviour Training in Oxford - Tuesday 27th Jan 2026 10am-4pm & Tues 3rd Feb 2026 10am-4pm
-
Online Induction Sessions 21st Jan 2026 4pm-6pm & 11th Feb 2026 4pm-6pm


