Location: Office-based in Cardiff or home-based depending on location
Hours: Part-time, 28 hours per week
Salary: £24,756 per annum pro-rata
Benefits: Read more about what we offer on our website
Contract type: Maternity cover - 12 months
Travel: Frequent travel across South Wales and occasional travel in UK
Closing date: 9am Monday 13th December 2021

Summary

Versus Arthritis is the UK's largest charity dedicated to supporting people with arthritis. We pride ourselves on cultivating a society that creates change and gives strength to people living with arthritis and related conditions in the UK.

We are recruiting a 12 month maternity cover for our Young People and Families Service Coordinator role based in South Wales. We are looking for a passionate, motivated and enthusiastic individual to help deliver our support service for children and young people living with arthritis in South Wales and across the UK.

Our work provides emotional and social support - with the aim of helping young people to take control of their condition, feel better connected and live happier and healthier lives now and in the future. The service is designed by, and for, young people and is delivered by both staff and volunteers.

About the role

The Coordinator will work with a wide range of stakeholders - including young people, healthcare and education professionals, partners and volunteers. Together we develop, deliver and evaluate quality face-to-face and virtual events (including residentials) as well as one to one support on a range of holistic topics - empowering children and young people to live well with arthritis and feel prepared for transition to adult healthcare and life.

The Coordinator will work with colleagues in the UK Young People and Families Service (YPFS) team to share learning from work in South Wales and improve support for young people with arthritis across the UK. The Coordinator will work with colleagues in the Wales team to understand the local context and support offer, as well as in partnership with the Multi Disciplinary Juvenile Arthritis Paediatric clinic team based at University Hospital Wales (UHW) Cardiff and outreach services across South Wales.

The working week will be varied, and you will need to be adept at switching between multi-disciplinary team meetings in a hospital, remote one to one support for parents, offering advice to school professionals and co-delivering youth events with volunteers.

Due to the nature of our services, a willingness for evening and weekend working (including occasional overnight stays) will be required. The role will require frequent travel across South Wales and occasional travel to other parts of Wales and the UK, requiring access to transport.

Key requirements

To be successful in the role, you will be committed to Versus Arthritis values and behaviours as well as having:

• Experience of, and a passion for, working with young people to provide a quality, empowering and safe service.
• Experience of excellent relationships management with a wide range of stakeholders.
• Experience of working with volunteers, including young volunteers.
• Experience of designing, delivering and evaluating services/activities with children, young people and families.

How to apply

To apply you MUST submit:?

1. A completed application form, clearly demonstrating how you meet the key requirements and competencies set out in the job description and person specification for the role of Young People and Families Service Co-ordinator - South Wales
2. Please include where you've seen this role advertised.

Email your completed application by 9am Monday 13th December 2021.

Interviews

Interviews expected: To be confirmed in January - either at the Versus Arthritis Wales Office in Cardiff or remotely by Microsoft Teams.

About us

There are 18.8 million people living with a musculoskeletal (MSK) condition like arthritis in the UK. Arthritis causes pain, fatigue and isolation every single day. It can impact on the ability to work, our relationships and take away our independence. We don't accept this. We are Versus Arthritis. We are volunteers, healthcare professionals, researchers and friends, all doing everything we can to push back against arthritis. Join us and use your skills, knowledge, passion and energy to help us defy arthritis.

Read more about what we do and working for us on our website.

Promoting equality in the workplace.

Promoting and supporting diversity in the workplace.

Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156

Victim Support are looking to recruit victim focused telephone support workers for their busy National Contact Centre based in Cardiff. This role will require shift work covering a 24/7 rota.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

The purpose of this role to provide confidential information and support for victims who contact the National Contact Centre. Some of the current services include the Victim Information Service; Support Line; National Live Chat and the Information Line for the Independent Inquiry to Child Sexual Abuse. We Provide high quality, accessible and relevant support for victims and enable users of the service to access further support and information, according to their need and preference.

Main duties include responding to victims of crime by providing immediate emotional and practical support, information and referral on to Victim Support services and other agencies. Also be responsible for escalating safeguarding situations to the 'Designated Safeguarding Officer', and follow up on advice given. You will also need to carry out service needs assessment following agreed processes and timescales. You will have to identify service needs, record the results of the assessment and contribute towards risk assessment processes.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under Essential and A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Victim Support is looking for a Casual Business Support Administrator based in Rumney, Cardiff.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

South Wales Victim Focus serves diverse communities, many of whom experience a range of barriers that may impact on their ability to cope and recover from what they have experienced. These can include financial distress; social isolation; reduced mobility; mental and physical health issues; substance use and lack of opportunity. South Wales Victim Focus aims to identify what matters to service users and empower them to take control of their journey. The nature of service required will vary depending on individual circumstances and will range from short term intervention to deal with specific issues to more regular on-going interventions addressing a range of needs and/or supporting individuals through a lengthy criminal justice process.

The purpose of this role is to provide administrative support to the South Wales Victim Focus Service.

The post holder will work within a team of staff and volunteers, with the main functions of their role to manage the day to day administration of the service and to ensure up to date and accurate recording of all information. Assistance with the volunteering recruitment as well as marketing and advertising the service across South Wales.

The ideal candidate will have a can do attitude and be ready to use their initiative to support a busy and evolving service in their vision to help victims cope and recover from their experiences.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Victim Support is looking for a Team Leader to manage a 24/7 team of telephone and chat based support workers at our National Contact Centre based in Cardiff.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

The main purpose of the role is to

• Carry out effective line management and manage performance of the team.
• Provide Safeguarding advice and guidance to call handlers during shifts.
• You will also provide high quality, accessible and relevant support for victims and enable users of the service to access further support and information, according to their need and preference.

To be successful in this role you will be able have experience of managing and supporting a team and individuals, including performance management one to one's and staff development. You will be able to communicate effectively, verbally and in written form, including telephone skills. You will also be able to deal sensitively with challenging and emotionally charged situations, demonstrating empathy and controlling your own emotions. You will also be able to demonstrate a strong customer services focus.

As the services are provided 24/7 the successful candidate will be required to work 3 week rolling rota shift pattern and they will also require an enhanced Disclosure and Barring Service (DBS) check.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (A). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form. If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

We have several opportunities available across South Wales. Please note secondments will be considered. 

Ref: PWW-215

Are you a highly effective, proactive and inspiring individual who is passionate about making a difference? If so, St Giles is looking for an experienced Coach to provide centred support to a caseload of service users. 

About St Giles and the St Giles Wise Partnership

St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. 

The Wise Group is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice.  St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates). 

About this exciting opportunity

Our successful candidate will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will create a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users. Developing and maintaining positive working relationships with external agencies including Probation, Prisons, partners, and others who will assist in achieving prescribed outcomes for service users is a key element of the role.

To secure this role, you must have:

• Experience of working within male adults in the criminal justice system whether in the community or in prisons 
• Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused 
• Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines 
• An ability to work sensitively with clients applying trauma informed strategies, actively listening and able to use a range of communication methods when providing information and support 
• Ability to work resiliently under pressure, meet deadlines, work on own initiative and part of a team.
• Welsh speaker desirable

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This includes experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison.

Vetting process will be in accordance with Cabinet Office Baseline Personnel Security Standards (BPSS) and will include Enhanced DBS check. 

If you require further information, or to apply, please visit our website via the ‘Apply’ button. To have an initial discussion about the opportunities available please contact Debbie Rourke  or Justine Jenkins. Their details can be found on our website. 

Closing date: 11pm, 14 February 2022

Please note – This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Gwent

Secondments will be considered.

Ref: PWW-219

Are you a highly effective, proactive and inspiring individual who is passionate about making a difference? If so,
St Giles is looking for an experienced Coach to provide centred support to a caseload of service users.

About St Giles and the St Giles Wise Partnership 

St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training.

The Wise Group is a leading social enterprise working to lift people out of poverty. As an enterprise, we build bridges to opportunity for the most vulnerable in our society. Our team does this through mentoring support, employment, skills, and energy advice.  St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).

About this exciting opportunity

Our successful candidate will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will create a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users. Developing and maintaining positive working relationships with external agencies including Probation, Prisons, partners, and others who will assist in achieving prescribed outcomes for service users is a key element of the role.

To secure this role, you must have:

• Experience of working within male adults in the criminal justice system whether in the community or in prisons
• Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused
• Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines
• Knowledge of and commitment to safeguarding practices and policies, and ability to promote safeguarding among vulnerable clients and colleagues.
• An ability to work sensitively with clients applying trauma informed strategies, actively listening and able to use a range of communication methods when providing information and support
• Ability to work resiliently under pressure, meet deadlines, work on own initiative and part of a team. 
• Welsh speaker desirable

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

We positively encourage applications if you have previously worked on a client-led support project, have had personal adverse experiences such as homelessness, substance misuse, debt, involvement with gangs etc. This includes experience of the criminal justice system, having served a prison sentence, or still be serving a prison sentence in a prison.

Vetting process will be in accordance with Cabinet Office Baseline Personnel Security Standards (BPSS) and will include Enhanced DBS check.

If you require further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, 12 December 2021 Interview: 21 December 2021 (virtual)

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Title: Assistant Retail Manager

Salary: £9.50 per hour

Hours/Contract: Part time - 21 hours per week

Contract Type: Permanent

Based: Marie Curie Shop, Cowbridge Road

Closing date: 14th December 2021

Interview date: TBC

We are currently looking for someone with a strong retail background to join our stores team. You will be supporting the achievement of sales within the shop. Using best charity retail practice, creative flair, and an ability to lead by example, you will support the team to create an inviting shop which encourages sales and promotes excellent customer service.

What we are looking for:

- Excellent customer service skills with an ability to communicate with tact and discretion
- Comprehensive retail management experience, preferably in fashion/clothing, with experience of cash handling and financial management procedures (including completion of sales records)
- Strong leadership skills with proven line management experience
- A compassionate individual with a passion for the Marie Curie brand

What's in it for you:

- Continued access to NHS Pension Scheme (subject to eligibility)
- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry leading training programmes
- Employee Assistance Programme
- Flexible Working

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

This role will be subject to receiving a satisfactory Basic criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

About The Role

Are you looking for a new challenge within a growing and forward thinking organisation that makes a real difference to people's lives? Is so, we really want to hear from you.

We have an exciting and varied opportunity, for you to join our Supported Housing team as a Coordinator - Agency and Lease. You will oversee properties which are owned by LiveWest and either managed or leased out to a range of external care/support providers. This includes properties leased out as care homes and registered with the Care Quality Commission (CQC).

The role sits within the Learning Disability and Agency Managed team, where you will work along side another Coordinator and the Team Manager. A significant part of the role will involve working on your own and therefore being self-motivated, well organised and comfortable working alone will be essential.

On a day to day basis, you will ensure the effective management of our managing agents and leases, ensuring all agents/ lessees comply with company, statutory and regulatory requirements. Through the use of quarterly returns and positive relationship management, you will ensure that the organisations are maintaining good housing management standards and ensure that they follow best practice.  A key element of the role will be to act as a point of contact for our external partners as well as providing information to colleagues.
 
You will also analyse and use information to arrive at informed business decisions and undertake regular inspection of agency managed and leased schemes, to ensure compliance of managing agreements and that fire safety and other risks are effectively managed. This will also involve the collation of organisational information.
 
This role is field based but requires some office/computer based work, alongside some travel around the patch covering: South Somerset, West Somerset, Mendip, Bristol, B&NES, South Gloucestershire and Gloucestershire. It is is being offered on a fixed term basis for a period of up to 18 months.
 
About The Candidate

To be considered for the role of Coordinator - Agency and Lease, you will: 

- Have excellent written and verbal communication skills
- Be able to work effectively with a range of external organisations and establish effective working relations
- Be able to problem solve and identify solutions to a range of issues
- Have experience of maintaining computer records and putting into place action plans
- Ideally have some knowledge of social housing/ supported housing and have an understanding of the issues that vulnerable individuals might face on a daily basis (D)
-  Be able to assess risks and manage appropriately

What we offer:
• Competitive salary • Defined Contribution pension scheme – employer contribution of 6% - 9% • Death in Service benefit ( 3 x salary) •  26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days • Annual Leave purchase • Family Friendly policies • Health Cash Plan including dental and optical cover • Employee Assistance Programme • Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs  •  Cycle to Work scheme •  Car Benefit scheme • Learning and Development including coaching and professional qualification support • Volunteering days • Discretionary Bonus scheme

You may have experience or an interest in the following: Supported Housing, Administrative Assistant, Administrative Coordinator, Office Assistant, Customer Service, Support Assistant, Social Housing or Housing Association.

About The Company

LiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. 
 
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. 

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.