Service volunteer volunteer roles in brent, london

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Our gorgeous shop in historic Windsor has been at the heart of the community since the early 1990’s (it’s truly vintage!) and has in recent years been transformed into a bespoke Mary’s Living & Giving store. 

Our Windsor Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Do you love Bollywood dance? Would you like to inspire others to find their rhythm and get moving? If so, we have the perfect role for you! Through dance you will be helping others to boost their mood, releases endorphins and get active whilst socialising! Dance and movement have many positive benefits for our physical and mental wellbeing and allows us to express ourselves and let loose!
We are recruiting for a volunteer to facilitate a group for women to come together and have fun each week!

About Our Service... Hestia supports survivors of domestic abuse in London and the Southeast.

Our team provide support in 31 refuges across 11 London Boroughs. Last year Hestia supported 4,000 people to recover from the trauma of domestic abuse.

Anyone can be affected by domestic abuse, regardless of gender, age, race, or identity. Domestic abuse is not always physical violence, and it can take many forms including emotional, sexual abuse, coercive and controlling behaviour.

1 in 3 women and 1 in 7 men are affected by domestic abuse.

What you will be doing

• Coordinate and set up a weekly dance class
• Inspire and motivate individuals to participate in the sessions and take a role in planning/designing upcoming sessions
• Create a safe space for individuals to express themselves
• Keep a record of attendees, provide feedback and report any concerns to the staff team
• Support with beginner, first stage, gentle Bollywood dancing, using basic dance moves

The skills you need

• Good interpersonal and communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm and patient approach
• Experience in teaching dance classes desirable but not essential

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Disclaimer

Hestia is proud to be a Disability Confident employer. Should you require our role pack in an alternative format or wish to discuss any reasonable adjustments you may need for your interview, please contact hestia. As part of the process of volunteering, all applicants will need to complete a DBS and references. If you have any convictions/cautions, this does not mean that you cannot apply for any of our roles, however we do require a DBS for all positions. We ensure that all positive disclosures on DBS records are discussed with our volunteers and fairly assessed. Schedule 9 (1a) of the Equality Act 2010 applies to this position – (Only Female applicants please)

Trustee of North Surrey Domestic Abuse Service

Our Charity

North Surrey Domestic Abuse Service (NSDAS) supports anyone affected by domestic abuse and their children living in the boroughs of Elmbridge, Spelthorne and Epsom and Ewell. We provide free, confidential and independent advice, skilled practical help and ongoing emotional support and information, regardless of sex, race, ability, gender, religion or income level.

Historically the service was provided as part of Citizens Advice Elmbridge (West). We have operated as an independent charity since April 2024 (charity number 1203855) and this is an exciting time to help shape the strategy and direction of the organisation.

The board currently comprises of nine trustees and we are looking to appoint another trustee with experience of strategic HR and/or cultural change.

The Role

The duties of a trustee are as follows.

·Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy

·Ensuring that the organisation complies with its governing document, charity law, company law and any other relevant legislation or regulations

·Ensuring that the organisation applies its resources exclusively in pursuance of its charitable objects for the benefit of the public

·Ensuring that the organisation defines its goals and evaluates performance against agreed targets

·Safeguarding the good name and values of the organisation

·Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place

·Ensuring the financial stability of the organisation

·Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds

·Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the chief executive and other staff members

In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise. 

Person specification 

·A commitment to the organisation 

·A willingness to devote the necessary time and effort 

·Strategic vision 

·Good, independent judgement 

·An ability to think creatively 

·A willingness to speak their mind 

·An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship 

·An ability to work effectively as a member of a team 

·A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership. 

Are you creative? Would you like to support others to express their emotions through arts and crafting?

Art plays a valuable role in mental wellbeing with research showing that crafting, regardless of the medium you use can boost your mood, self-confidence and reduce stress overall. Taking part in art-based activities increases our resilience and engages us in the here and now. You will be supporting people to express their emotions, provide a time for people to relax and feel proud of their final art products!

We are recruiting for a volunteer to support and facilitate an art and craft group.

Hestia has a variety of different services that support people across London and the South East. These services support people that are struggling with their mental health, are victims of Domestic Abuse or Modern Slavery, and more. Join our team of volunteers who play a vital role in what we do! We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.

In the last year, 9,499 adults accessed Hestia’s mental health support.

We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.

What you will be doing

• To prepare arts and craft sessions, involving individuals in the planning process where possible
• Inspire and motivate individuals to develop their arts and craft skills, assisting them in the creation of their projects and supporting them to brainstorm and use their own initiative
• Encourage individuals to continue independent activities

The skills you need

• Experience of arts and/or crafts either in a professional, educational, or personal level
• Able to collaborate with individuals to plan an art group session and facilitate confidently
• A calm and patient manner
• Ability to provide a trusting, open, kind-hearted atmosphere that encourages learning and participation
• An effective communicator with a patient and sympathetic nature

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Disclaimer

Hestia is proud to be a Disability Confident employer. Should you require our role pack in an alternative format or wish to discuss any reasonable adjustments you may need for your interview, please contact hestia. As part of the process of volunteering, all applicants will need to complete a DBS and references. If you have any convictions/cautions, this does not mean that you cannot apply for any of our roles, however we do require a DBS for all positions. We ensure that all positive disclosures on DBS records are discussed with our volunteers and fairly assessed. Schedule 9 (1a) of the Equality Act 2010 applies to this position – (Only Female applicants please)

 Volunteer Opportunity: Writer / Journalist / Storyteller

Help Us Tell Stories That Matter – Join SayAphasia

Do you believe stories can change lives?
Can you listen with empathy, write with heart, and give voice to those often unheard?
SayAphasia is looking for a volunteer writer / journalist / storyteller to help shine a light on the lived experiences of people with aphasia — a communication disorder that affects a person’s ability to use language.

What You'll Do:

• Interview people with aphasia and their families

• Craft meaningful articles and blog posts

• Collaborate with our team to research and gather stories

• Help raise awareness of aphasia

• Support our mission to create a more inclusive, understanding world

 What We’re Looking For:

• A personable, empathetic and patient communicator

• Strong writing, interviewing, or journalism skills

• Curiosity and willingness to learn about aphasia

• A flexible, open mind and an inclusive approach

• Commitment to completing a short induction course on communicating with people who have aphasia

This is perfect for you if:

• You're a journalist, blogger or writer looking to make an impact

• You’re passionate about people, inclusion, and human stories

• You want to build your portfolio while doing good

Additional Creative Skills Welcome:

Are you skilled in videography, photography, or audio recording?

We’d love to harness your talents to bring stories to life in multimedia formats — short films, audio clips, photo essays and more. Visual and sound storytelling can be especially powerful when working with individuals who communicate in different ways.

Why Volunteer?

• Build your portfolio with real-world impact

• Learn from a caring community and support network

• Be part of a mission-driven charity, led by people with aphasia

• Spread empathy and amplify voices that are often overlooked

About us

Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..

The role in a nutshell:

Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

Additional information:

We offer a variety of flexible shifts for volunteers.

What skills, interests or experience might be helpful in this role?

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.

About us

Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..

The role in a nutshell:

Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

Additional information:

We offer a variety of flexible shifts for volunteers.

What skills, interests or experience might be helpful in this role?

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.

About us

Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..

The role in a nutshell:

Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

Additional information:

We offer a variety of flexible shifts for volunteers.

What skills, interests or experience might be helpful in this role?

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.

"Before I never used to open a book because I thought I couldn’t read but now I can. I used to think it was boring reading before but now I don't." - from a learner working with an ALT Reading Coach

The Adult Literacy Trust (ALT) wants to help adult learners break the cycle of poor literacy by offering them personalised reading support.

We offer one-to-one literacy support as a complement to formal teaching in education settings. We are dedicated to ensuring that adults who wish to improve their literacy skills - and to increase their life chances - receive the help they need to become confident readers.

Would you like to support an adult learner to become a confident reader? We are looking for volunteers to become trained Reading Coaches and work with adult learners on a one-to-one (or sometimes one-to-two) basis.

What it looks like in practice:

• Meeting a learner weekly, on-site at their college campus, typically before or after their formal classes for about an hour a week
• Building a constructive relationship with a learner
• Helping to check the learner’s understanding, build their confidence in reading, and provide support where needed
• Helping the learner practice skills they’re learning in the classroom and encourage confidence and resilience so that they persist with their studies

Where and when:

We have opportunities across London and we'll work around your schedule.

ALT is partnered with a range of colleges across London as we assign you to a location that works for you. All our locations are listed on our website.

The timings are flexible - ALT match you to a learner based on your respective availability. Typically, most ALT sessions take place sometime between 10am-6pm, Monday to Friday.

Personal Specification:

No prior teaching experience or qualification is needed. We provide full training so that volunteers are confident to start their sessions. However, volunteers must:

• Be at least 18
• Be able to speak and write English well enough to communicate clearly.
• Have a minimum education of a secondary school level or equivalent (i.e. hold a GCSE or equivalent, in any subject).
• Be willing to undergo a DBS check (provided by ALT)
• Have the right to volunteer in the UK 

About us:

The Adult Literacy Trust provides adults with one-to-one support to improve their reading skills and confidence, as a complement to formal education provision, ensuring that individuals who wish to improve their literacy skills receive the help they need to become successful readers, and to increase their life chances.

Delivered through a network of specially trained volunteer Reading Coaches, our charity works closely with learning providers - such as Further Education Colleges and Institutes for Adult Learning - to assist people from some of the most disadvantaged communities who could benefit from enhanced support, strengthening learners’ outcomes from their participation in adult community education.

Why we want you

Prison in reach volunteers support members of the Armed Forces community who are in prison. They make a real difference by providing essential support during these incredibly difficult times.

Our volunteers work closely with veterans in custody support officers, attending veteran forums, and offering one to one support, including making applications for financial assistance. We also connect clients with organisations, to help support pathways for positive change.

Come and join our team! We value all our volunteers and the unique skills and experience they bring.

We are keen to increase volunteer diversity, especially from under-represented groups such as young people, those of working age and individuals from minoritised groups.

What you will be doing

• Attend group forums for veterans within the prison environment.
• Complete individual assessments and complete one to one personalised support for veterans within the prison environment, which includes casework.
• Promote the services available to family members.
• Establish an agreement around the rate of visits with the VCJS team and the prison.
• Record the support offered to veterans accordingly and appropriately.
• Complete monitoring reports.

The skills you need

• Be over 21.
• Have a good level of fitness to able to move around a prison quickly - including stairs.
• Excellent listening skills.
• Awareness of boundaries and confidentiality.
• Good written and verbal communication skills, with the ability to communicate effectively with a range of people, including prison staff, other agencies, SSAFA colleagues and clients.
• Positive, committed and non-judgemental. Non-judgemental and empathetic attitude.
• Good IT skills.
• An enhanced DBS check is required for this role. Individual prisons will determine if they authorise individuals to be based in their facilities based on security considerations. Security Vetting by His Majesty’s Prison Service is often required. For further discussion, please get in touch.
• You will need to declare potential conflicts of interest, for example any family connection with the prison.

What's in it for you

• Full training provided with regular ongoing support.
• You gain criminal justice sector experience and build your CV.
• You can make a real difference to the lives of Veterans who are in the justice system.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost for you. If you have a criminal record, it won't necessarily stop you becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Meditation can give us a sense of calm, peace and balance that can benefit both our emotional wellbeing and overall health. Do you have experience in delivering meditation sessions and would like to give back your time to support people in crisis?

The hustle and bustle of everyday life can leave us feeling tired and burnt out. People in our services are feeling this more than ever and would benefit from learning mindfulness techniques and strategies. It is important for us to pay more attention to the present moment, our own thoughts, feelings and the world around us as it is known to support and improve our mental wellbeing, sleep, and increase our overall happiness.

What you will be doing

• Facilitate a weekly online meditation session in a small group
• Plan each session and identify any items needed for the Meditation sessions.
• Lead on the logistics and set up of the session alongside the staff team.
• Inspire and motivate people using the services to attend.
• Keep a record of attendees, provide feedback, and report any concerns to the staff team.

The skills you need

• Have an interest in quizzes
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Good communication skills
• Calm and patient approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Are you looking for a meaningful, flexible way to support others? Join the Talking Bubble Project and help tackle loneliness through the power of a simple phone call.

Since the pandemic, many befriending services have wound down—but Talking Bubble remains one of the few projects still offering regular, phone-based companionship to those who need it most. Demand for this kind of support remains high, and we’re actively looking for kind, compassionate English-speaking volunteers to help meet this growing need.

What is the Talking Bubble Project?

☎︎ It’s a phone-based befriending service that connects volunteers with older adults and vulnerable individuals across the UK who are experiencing loneliness and social isolation. By committing just a little time each week, you can offer someone the warmth of conversation and a regular point of connection.

Why Volunteer With Us?

✔ Make a genuine impact on someone's life
✔ Enjoy flexible volunteering hours from the comfort of your home
✔ Receive full training, ongoing support, and a reference upon completion
✔ Boost your sense of purpose and community

What You’ll Need

✅ No experience required—just a kind heart, a listening ear, and a willingness to talk
✅ Volunteers must complete Safeguarding Adults Level 2 training and undergo a DBS check—we cover the cost of both
✅ Must be a UK resident

How to Get Involved

Apply now via the CharityJob website, or contact us directly for more information. Together, we can keep connection alive—one call at a time.

Finance Volunteer

We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.

About this opportunity
We are looking to recruit a Finance Volunteer for our Greenwich Group. As a Finance Volunteer, you would be joining a coordinating team of volunteers to plan and deliver services and activities to support people locally.

You will maintain and approve income and expenditure records and explain financial information clearly to other group members. You would ensure our financial requirements and policies are followed, and that money is spent in a cost effective manner.

This is a great opportunity to gain experience with a large charity, develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be comfortable with figures, preferably with an accounting or business background.

Apply 

Read through the role description carefully

Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

About us

Age UK is the country's leading charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of us than ever before. Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people. We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations..

The role in a nutshell:

Volunteers help to keep our UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you! What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

Additional information:

We offer a variety of flexible shifts for volunteers.

What skills, interests or experience might be helpful in this role?

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.