Service volunteer volunteer roles in pinner, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.
Our Highgate Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for 3 experienced creative writers who will enjoy planning, updating and delivering the content for our website, as well as other digital and print materials. We are looking for 3 skilled professional who can write compelling and persuasive content, who will help ensure a consistent tone across all our digital and printed communications to promote awareness and engagement.
We deal with a wide range of people and professions, which means that it can be difficult to consistently communicate with everyone effectively. Therefore, a communication and marketing volunteer will help to market our projects, services and the condition more widely than we are currently able to do. This includes creating and helping to distribute marketing materials, creating content for the Burning Nights CRPS Support website and helping us create and develop a communications and marketing strategy.
Key Tasks and Objectives
- Copywriting: Create well-written and compelling copy for use in leaflets, packs, one-page/fact sheets, fundraising/promotional materials, membership packs and on our website
- Case study writing and storytelling: Help communicate our impact via stories and case studies that we can use on our website, in marketing materials, or for our fundraising materials
- Web copywriting: Create and update engaging content for our website that adheres to our brand
· Email/E-Newsletter content: Write compelling email content for our various e-newsletters that is relevant and has clear call-to-actions. This will be in conjunction with our email marketing volunteers
· Communication materials review: Review our existing communications materials. Recommend edits that will provide us with consistency in writing style and tone, accurate spelling and grammar, and a clear and engaging voice for our organisation. Evaluate the way we communicate with volunteers, members of the public and helping us to develop better ways of doing this
· Social media snippets - create information and case study snippets for the various social media platforms
· Press Releases and any content that could be used in different channel
· Brochure/annual review writing: Create or update copy for a brochure or our annual review, highlighting our impact current and potential stakeholders
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.
What tasks can this role include (some or all of the following):
- Writing letters to clients
- Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
- Liaising with the Letterbox Team by email or post.
- Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
- Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.
This role could be for you, if you:
- Enjoy writing and receiving letters
- Are enthusiastic and self-motivated
- Associate strongly with Omega’s values and strategy
- Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
- Have satisfactory written and inter-personal communication skills
- Recognise the importance of confidentiality and can show this in practice
- Are committed to inclusion, treating people with dignity and respect
What support and training will be provided?
- Feedback from clients and colleagues
- Regular and ongoing support from Letterbox Team Leader
- Answering questions
- Stationary and pre-paid envelopes can be provided making the service free.
- Opportunity for peer support events and invitation to Omega events
- Reward system and opportunity for volunteer of the month rewards
What are the benefits for you?
- Knowing you are making a difference to someone’s life by doing something you enjoy
- Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Location of the role:
- Mainly your home
When are you needed?
- At a time to suit you
Omega is a registered charity dedicated to reducing social isolation and loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Meditation can give us a sense of calm, peace and balance that can benefit both our emotional wellbeing and overall health. Do you have experience in delivering meditation sessions and would like to give back your time to support people in crisis?
The hustle and bustle of everyday life can leave us feeling tired and burnt out. People in our services are feeling this more than ever and would benefit from learning mindfulness techniques and strategies. It is important for us to pay more attention to the present moment, our own thoughts, feelings and the world around us as it is known to support and improve our mental wellbeing, sleep, and increase our overall happiness.
What you will be doing
- Facilitate a weekly online meditation session in a small group
- Plan each session and identify any items needed for the Meditation sessions.
- Lead on the logistics and set up of the session alongside the staff team.
- Inspire and motivate people using the services to attend.
- Keep a record of attendees, provide feedback, and report any concerns to the staff team.
The skills you need
- Have an interest in quizzes
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
- Good communication skills
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
Our Time Charity is a unique and pioneering organization dedicated to supporting children and young people who have parents with mental illness. Our mission is to ensure that these young individuals do not feel isolated, misunderstood, or overlooked, and to provide them with the tools and resources they need to thrive. We achieve this through innovative programmes, education, and advocacy, making a tangible difference in their lives.
Established in 2012, Our Time has grown from a small initiative into a nationally recognized charity. Our founders, driven by personal experiences and a profound understanding of the challenges faced by children of parents with mental illness, have created a compassionate and impactful charity. Over the years, we have developed a range of innovative interventions and expanded our reach, positively improving the lives of thousands of young people across the UK.
We are proud to be partnering with Save the Children to deliver a new 6-month programme of KidsTime Workshops in Tower Hamlets, focused on mothers with mental health challenges and their young children (aged 2–6). These twice-monthly, multi-family workshops offer a safe, supportive space for connection, creativity, and healing.
The Role
We are seeking a Volunteer Practitioner to join a small, committed team in delivering these community-based workshops. This role is ideal for someone with some experience in perinatal or family mental health or play therapy. This role is suited to someone pursuing training in psychology and early years development. You will be expected to bring warmth, professionalism, and a belief in the strength and potential of families to cope with the challenges of parenting with a mental illness. You will play a vital part in creating a space that builds relationships, fosters resilience, and nurtures the emotional bond between mothers and their young children.
Benefits
This volunteer placement will offer valuable clinical experience in understanding and supporting mothers who have mental illness and children aged between 2 and 6 years. You will be involved in the design and implementation of this family mental health intervention. Depending on the interest and experience of the volunteer, the role will include supporting the running of creative activities with the children's group and providing support where needed to the Mental Health Workshop Lead.
Volunteer Responsibilities
● To attend all 12 groups over a 6 month period, plus meetings with the Our Time Charity team throughout the project.
● Co-facilitate workshops, alongside 2 lead practitioners, for mothers and their children aged 2–6, ensuring a welcoming, inclusive, and engaging atmosphere.
● Support families using a non-clinical, relational approach that values lived experience, emotional safety, and mutual respect.
● Promote attachment, attunement, and resilience within the parent-child relationship.
● Participate in team meetings and supervision (held virtually).
● Contribute to the monitoring and evaluation of workshops and share learning with the wider project team.
● Ensure all safeguarding, data protection, and equality practices are embedded in your work.
● To complete online Safeguarding Children Level 2 training organised by Our Time and report any safeguarding concerns that arise during workshops immediately to the Safeguarding Lead.
● To complete an enhanced DBS form which can be organised by Our Time.
● To read and abide by all Our Time policies and procedures.
Essential Requirements
● Experience in facilitating or supporting therapeutic practice/interventions/settings.
● Experience in using creative tools and activities with young children and therefore ability to contribute to the design and implementation of such activities in this group.
● Confidence in supporting group sessions in a warm, collaborative way.
● Clear, compassionate communicator with excellent organisational and time management skills.
● Committed to working flexibly and non-hierarchically, building relationships based on empathy and mutual trust.
● Familiar with safeguarding, data protection, and equality, diversity and inclusion best practices.
Desirable Requirements
● Understanding of parent-child relationships, particularly attachment and attunement in early childhood.
● Experience supporting families where mental illness is a factor, ideally in early years or perinatal settings
● Understanding of the challenges children face when a parent has a mental illness.
Our missions is for every child in the UK, who has a parent with a mental illness, will find the support they need, as early as possible.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main activities/tasks:
- Plan, organize and run sessions for clients.
- Engage with clients in a positive manner and promote healthy habits.
- Report back to the project coordinator on session feedback and outcomes.
Who are we looking for?
- You will have some experience in leading Zumba classes.
- No fluency in Spanish or Portuguese needed.
- You will have a friendly and sympathetic personality and will be enthusiastic to work with a team of passionate volunteers.
- You will have the ability to listen, communicate and engage with people of all ages, genders, races, ethnicities, sexual orientations, cultures and abilities with a non-judgemental approach – that is culturally sensitive and aware of individual circumstances and needs.
- You will be sensitive when working with vulnerable people and will have a genuine interest in promoting their well-being and independence.
- Commitment of at least 3 months.
What the volunteer would gain from the volunteering opportunity:
- Volunteer as part of a team in a friendly and dynamic environment.
- Have the chance to work with a variety of different people and make a real difference to their lives.
- Learn and develop skills that could be helpful for future employment opportunities or further learning.
- Gain valuable knowledge and experience of working in the Charity sector.
- Have the possibility to practice other languages.
- A reference after 3 months of volunteering.
- Gain experience working in a multi-cultural/multi-lingual environment, which is highly valued by recruiters.
- Increase your own self-confidence.
- Attend social and cultural events organised by LADPP.
- Make friends and have fun!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
Help us grow and engage our audiences by making design changes and improvements to our Wordpress (Divi) website, so that we can help support the mental health of more women.
Description
We are seeking a website designer to help us reach more women who need mental health support. The ideal candidate will have a working knowledge of Wordpress and ideally, Divi.
What impact will they have?
Your support will help us reach more women seeking mental health support via our 1-1 counselling services.
About the volunteer
Description
We are looking for a volunteer who:
· Making design improvements and creating new website layouts and templates using design software
· Integrating graphics, audio, and video into the website
· Creating website elements (e.g., icons, banners, pages, audio enhancements, etc.)
· Ensuring the website is optimised for mobile devices
· Testing the website in various browsers and modifying design as necessary
· Performing website updates as required by the client or management
· Maintaining and enhancing the website once built
· Understanding of user experience (UX) and user interface (UI) design principles
· Has good communications and organisation skills
· Understands the resource constraints of a small charity and is able to work with these.
Skills
· Website design
Where and when
Location
Can be fully remote or partly remote if based near Brighton.
Time
Time commitment
· 0-6 hours / week – the role would ideally be an ongoing role
Volunteer availability
Either inside or outside office hours.
Application details
Application instructions: please send a CV and details of your availability and interest in the role
Please send details on relevant experience and interest in the role
The client requests no contact from agencies or media sales.
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Administration Volunteer for the West Hertfordshire Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.
In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Please apply online.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Do you enjoy organising things and making this happen?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
We’re looking for admin volunteers to help with our daily operations. We have a variety of ways you can get involved:
- Responding to client requests and enquiries
- Fundrasing and partnership management
- Managing and updating company databases
- Keeping track of partnership enquiries
- Maintaining internal, volunteer, and client records
- Drafting and mailing client correspondence and newsletters
- Organising events, scheduling meetings, and making travel arrangements
- Providing administrative support to other departments or projects as needed
- Performing other duties as agreed in advance
We’ve designed our volunteering programme to be flexible and adaptive to you. All volunteering is 100% remote and you’re supported fully by our team. You control what you do and how many hours per week you want to volunteer. Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK. You must be a UK resident to apply for this role.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 2 hours per week is required. We are flexible and like to work around you.
Training
We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role. After, you’ll have access to over 90 CPD accredited courses should you want to study further.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Alex, The Leukodystrophy Charity (Alex TLC).
Alex TLC is a trusted and experienced organisation offering support and information for all those affected by a genetic leukodystrophy. Formerly ALD Life, an internationally recognised centre of excellence for people affected by adrenoleukodystrophy and adrenomyeloneuropathy, the charity was established in 2004.
Due to popular demand, we extended our services to support all leukodystrophies in 2019 and became Alex, The Leukodystrophy Charity.
Like many other small charities, we have grown organically from an informal support group to the recognised voice for adrenoleukodystrophy patients and their families. Our charitable work is supported by our chain of five charity shops across south east London.
With scant resources we are always in need of trustworthy and reliable volunteers to assist retail staff.
Could you spare a few hours a week?
This is a wonderful opportunity to learn new skills and meet new people.
We need help to give hope and support to people affected by leukodystrophy – could you be that help?
ABOUT THE ROLE
We are looking for volunteers who can:
- sort and clean stock
- serve customers
- create eye catching displays
- identify potentially valuable stock
ABOUT YOU
Candidates should be able to demonstrate the following:
- an interest in Alex TLC and the work that we do
- honesty and trustworthiness
- reliability
- enthusiasm
The role is located in any of our five shops in Forest Hill, Greenwich, Peckham, Penge or Walworth Road.
Alex TLC is committed to promoting diversity.
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kith & Kids
We provide activities, opportunities, information, and support for people with a learning disability or autism, their parents, and siblings.
For all our projects and activities we are dependent on volunteers.
Our Employability Project
10am to 3pm, Monday and/or Friday during term-time
Our Employment & Life Skills Project (ELSP) helps adults with learning disabilities or autism to access further education, work experience and visits to mainstream community opportunities.
What you’ll do
You’ll act as a mentor to the members of the group. You’ll be helping the group(s) develop a range of life skills, things that many of us take for granted. These include Maths and English skills, independent living, the use of public transport, social skills and even the sourcing of employment.
For the people in these groups, these things can be very difficult to develop and achieve without regular support. Through regular support and meetings, members and volunteers develop greater trust, skills, and confidence together.
Come along and get involved!
Requirements
What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 20.
How much time?
The project runs from 10am to 3pm, Mondays and/or Fridays during term-time.
Everyone gets the most out of the project if you come every week for at least a term as you'll build a close relationship with the members you'll have been supporting and will create the most impact.
What we can offer you
ELSP represents a fantastic opportunity for you to share your knowledge and experience built up through a lifetime to a group that is continuing to develop and achieve their targets.
We’ll reimburse your travel expenses and will provide excellent training and lots of helpful support.
By volunteering on our project you'll also:
- Use and develop your skills: time-management, working within a team, problem-solving and adaptability.
- Learn something new, get involved in fun activities with others.
- Increase your confidence.
- Meet like-minded people and make friends.
- Gain experience for (other) work
- Give something back to the community.
- Do something fun and satisfying in your spare time
- Challenge yourself.
What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.
This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and also gives the opportunity to develop some new skills and expand your knowledge in our workshops.
Topics we cover include:
- Autism
- Safeguarding
- Creativity & Participation
- Negotiation & Boundaries
When do I need to come?
Volunteers must attend training and complete a DBS check before taking part.
We'll be running face-to-face training in north London starting on the 24th May with lots of other dates to choose from.
In the meantime, we'll be meeting volunteers online from mid-April.
Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of our Communication Team at Watford & Three Rivers Refugee Partnership
Location: Hybrid - charity based in Watford, Hertfordshire
Commitment: 5-7 hours a week
Watford & Three Rivers Refugee Partnership is dedicated to supporting refugees and asylum seekers by providing immigration services, advocacy, a social hub and ESOL classes. As Communication Volunteers, you will play a key role in sharing the stories of refugees and asylum seekers, raising awareness about their challenges, and promoting the charity’s mission. As part of a team you will develop and implement communication strategies to engage supporters, attract donors, and build partnerships. This role involves managing social media, creating compelling content, and ensuring consistent messaging across all platforms.
Key Responsibilities:
- Develop engaging content for social media (Facebook, Instagram, LinkedIn, Tiktok), newsletters, blogs, and website updates whilst monitoring engagement and responding to comments.
- Write press releases, articles, and promotional materials to raise awareness.
- Develop partnerships with influencers, community groups, media outlets and other charities and organisations.
- Support campaigns that promote refugee rights, integration, and policy change.
- Help develop communication guidelines that ensure respectful and ethical storytelling.
- Assist in volunteer and donor engagement through impactful messaging.
- Provide updates on the charity’s work through reports, newsletters, and event promotions.
Skills & Experience
- Passion for refugee rights, humanitarian work, or social justice.
- desirable to have experience in communications, marketing, journalism, or a related field (volunteer or professional).
- Strong writing, editing, and storytelling skills, with sensitivity to refugee experiences.
- Familiarity with social media platforms and content creation tools (e.g., Canva, Hootsuite, Mailchimp).
- Basic graphic design or video editing skills (preferred but not required).
- Ability to work independently and as part of a team.
What we offer
- Gain hands-on experience in nonprofit communications and advocacy.
- Help amplify refugee voices and raise awareness about critical issues.
- Expand your professional network and build valuable skills.
How to Apply:
Please apply via Charity Job and someone will give you a call/email to discuss further.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERALL PURPOSE OF ROLE
MAIN ACTIVITIES AND RESPONSIBILITIES
Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.
Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.
Work as a team member, taking full responsibility for all shop duties undertaken.
Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.
CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)
Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.
TECHNICAL RESPONSIBILITIES
Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.
OTHER FEATURES OF JOB
Hours of work are according to those agreed between yourself and the Shop Manager.
Opportunity for paid employment in our charity shops.
Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.
LOCATION
South East London Alex TLC charity shop premises.
PERSON SPECIFICATION
EDUCATION, QUALIFICATIONS AND TRAINING
DESIRABLE:
· GCSE, ‘O’ Level or equivalent Mathematics and English Language
· customer service
EXPERIENCE
DESIRABLE:
· Willingness to learn about leukodystrophy and the challenges our beneficiairies face
· charity shop or other retail
WORK BASED COMPETENCIES
DESIRABLE:
· Good customer service skills
· Good telephone skills
· Good writing skill
· Good numerical ability
· Good organisational ability
· Flair for display
· Computer literacy
BEHAVIOURAL COMPETENCIES
ESSENTIAL:
· Motivated
· Honest
· Committed
· Ability to work in a team
DESIRABLE:
· Enthusiastic
· Articulate
· Calm under pressure
· Methodical
· Resourceful
· Commercial acumen
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping women build their lives beyond crisis? We are recruiting for volunteers to support victims of Domestic Abuse on a 1 to 1 basis. This is a chance to empower other inspirational women by building their confidence and teaching them new life skills in order to achieve their ambitions and goals. You will be supporting women and children to rebuild their lives free from fear!
What you will be doing
- To develop and promote a positive relationship with the service user through regular meetings
- To encourage service users to engage in social activities and supporting them in doing so
- To support your befriendee in developing their goals and social skills
- Encourage your befriendee to make links with community services, based on their identified goals
- To support and help the service user to get familiar with their new environment/area/community and show them where the local shops, GP, etc are located
- To plan activities with your befriendee, such as a walk, visiting museums
- Manage appropriate boundaries
The skills you need
- Have good listening and communication skills
- Be non-judgmental and motivational in approach
- Willingness to engage in activities in the community
- Able to maintain strict confidentiality and follow operating guidelines
- To be consistent and dependable when working with a service user
- Lived in experience and ability to speak another language such as Hindu, Urdu, Farsi, etc would be desirable but not required
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.
Volunteering in the shop
We've recently reopened our Islington Shop with a gorgeous new look inspired by the neighbouring film studios. In amongst the retro cinema seats and beautiful backstage velvet curtains you'll find unique vintage treasures and lovingly curated donated stock, hand picked by our brilliant volunteer team.
Our Islington Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.