Sexual violence advocate jobs in Milton keynes
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As a Domestic Abuse Specialist working for Aurora New Dawn, you will work to strengthen the police response to domestic abuse by providing independent, specialist expertise within police control rooms.
Based in a local police control room you will work alongside call handlers, dispatchers, and officers to:
- assess risk and ensure no opportunities for safeguarding are missed
- quality assure police responses to domestic abuse calls
- review incident logs, DASH/DARA risk assessments, and Body Worn Video (BWV) footage
- provide operational advice to officers deploying to incidents
- identify and facilitate referrals into specialist domestic abuse support services
- improve victim safety from the very first point of contact
Working under the direction of a Senior member of staff you will work independently but collaboratively with Thames Valley police, and in line with our organisational values.
This role involves supporting and developing police staff within police centres. There may also be occasions in the future where you attend callouts alongside officers to observe their engagement with victims, to provide feedback that supports risk assessment and safeguarding processes.
PLEASE NOTE: This is an on-site role which requires you to be co-located within police control rooms and/or call centres during your shifts.
MAIN DUTIES
- Call Review and Quality Assurance
- Listen to live or recently recorded 101/999 calls to assess victim engagement and identify missed domestic abuse indicators.
- Provide constructive, specialist feedback to call handlers to strengthen practice.
- Review selected calls or conduct sampling to identify domestic abuse calls that may have been missed.
- Review body-worn video (BWV) footage as required.
- Risk Assessment and Escalation
- Review DASH/DARA risk assessments, police logs, and intelligence systems to identify concerns.
- Escalate cases requiring regrading or altered response times to the Force Control Room (FCR) Inspector, documenting all recommendations.
- Identify risk patterns and ensure timely action to safeguard victims.
- Operational Advice for Officers and Control Room Staff
- Provide attending officers with relevant operational advice and background information via manual intelligence checks, such as:
Ø protective order status
Ø history of prior callouts
Ø known risk indicators
Ø relevant vulnerabilities or perpetrator patterns
- Add safeguarding information to dispatch logs as appropriate.
- Multi‑Agency Work and Referrals
- Work closely with the local Victims First Hub, other specialist services and relevant ‘By and For’ organisations to facilitate appropriate onward referrals.
- Provide guidance on appropriate pathways for victims based on risk, identity, and need.
- Support the development of posters, guidance, and resources for FCR staff relating to out‑of‑hours support.
- Learning, Development and Culture Change
- Support, inform, and where appropriate deliver training for call handlers and new recruits.
- Contribute to identifying themes, patterns, and learning for organisational improvement.
- Participate in review meetings with TVP, OPCC, and the Aurora Management Team.
- Independence, Governance and Data
- Maintain strict independence while collaborating constructively with police colleagues.
- Work within data protection legislation and information sharing policies, including in relation to police data.
- Maintain accurate, confidential case and activity records.
- Professional Responsibilities
- Maintain up‑to‑date specialist knowledge of domestic abuse practice.
- Participate in regular clinical supervision, case/workload reviews and line management supervision.
- Work flexibly to meet demand and support resilience across all FCR locations.
- Uphold Aurora New Dawn’s values, ethos and confidentiality standards at all times
- Complete any other duties. appropriate to the role and level.
Corporate Responsibilities
- The above range of duties and responsibilities is not exhaustive: post holders will be expected to perform work of a similar level and responsibility when requested to do so.
- Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
- Observe duty to all Heath and Safety rules and take all reasonable care to promote the health and safety of yourself and others.
- Act in a way that supports and promotes Aurora New Dawn’s Equal Opportunities Policy, which aims to ensure everyone has equal treatment and equal access to employment and services.
- Contribute to Best value by working in an effective, efficient, and economic way, and to suggest and implement improved ways of working wherever possible.
IT Security
All staff must strictly adhere to current Aurora New Dawn policy on IT security as instructed by Chief Executive. Any breach of this policy could invoke the Aurora New Dawn disciplinary procedures, which could result in dismissal.
PERSON SPECIFICATION
This job description is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your contract of employment
DOMESTIC ABUSE SPECIALIST
Essential Skills, Knowledge & Experience
- Demonstrable, direct experience of supporting victims of domestic abuse.
- Strong understanding of:
- domestic abuse typologies
- risk assessment and safety planning
- dynamics of coercive control
- Understanding of trauma-informed practice principles, and their application to policing
- Ability to analyse risk quickly and accurately, including during crisis situations.
- Experience reviewing domestic abuse cases, quality assurance/audit and DIP sampling
- Knowledge of local specialist services, including By and For providers.
- Excellent verbal and written communication skills, including providing clear, constructive feedback and written reports
- Ability to maintain professional boundaries and act with independence.
- Strong IT skills and ability to use case management or intelligence systems.
- Ability to remain calm and effective in a high‑pressure, fast‑moving environment.
- Confidence in representing the organisation at local meetings, training sessions and within multi-agency groups as required.
- Commitment to feminist ethos, equality, and anti‑discriminatory practice.
- Ability to work flexible hours, including evenings and weekends.
Desirable
- IDVA qualification via a recognised provider.
- Experience working with police or within a control room setting.
- Experience delivering training or workshops.
- Experience reviewing Body Worn Video (BWV), police logs, or intelligence systems.
- Experience working in a crisis-response environment (e.g., helplines, emergency services).
Personal Qualities
- Compassionate, empathetic, and victim/survivor‑centred.
- Non‑judgemental, empowering approach.
- Ability to challenge constructively and maintain independence.
- Adaptable, resilient, and able to manage competing demands.
- Reliable, professional, and trustworthy.
- Reflective, with commitment to continuous improvement.
Other Requirements
- Enhanced DBS
- Full Police Vetting is an essential requirement of the post and will be required on acceptance of employment. If full Level 3 Police vetting is not obtained your employment can be terminated.
- Ability to travel across Thames Valley locations.
- Access to a vehicle and valid UK driving
- This role is exempt from the Rehabilitation of Offenders Act 1974.
We encourage applications from women of all backgrounds and communities and are committed to having a team that is diverse in terms of skills, experiences, and abilities. We particularly encourage applications from disabled and Black, Asian, and Minority Ethnic women, as these groups are currently underrepresented in our organisation.
Registered Charity
11 - 20
Aurora New Dawn is a registered charity giving safety, support, advocacy, and empowerment to survivors of domestic abuse, sexual violence and stalking
The client requests no contact from agencies or media sales.
Thank you!
Caseworker
Location: Aylesbury (Hybrid)
Hours: 37.5 hours a week (5 days)
Salary: £28,000 – £30,000 (FTE) per annum
Contract: Permanent
Hope After Harm is an established, registered charity, delivering a range of support services to those who are vulnerable or at risk of exclusion. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. We enable adults and young people in their journey to recover from harm and trauma. Through support, advocacy and education we empower people to rebuild their lives and reclaim their future. And we inspire others to do the same, creating safer, more inclusive communities.
Role Description
The Family Matters team provides emotional support, information, and guidance to the families (e.g. partners, parents, adult children, grandparents) of those under investigation for online child sexual abuse offences.
They are often the hidden victims of crime, facing multiple problems and isolated from sources of help and support. This role provides one to one support to family members over the phone, supporting clients with attending Court hearings, liaising with relevant professionals, and advocating for clients where necessary.
Responsibilities:
- To work as a member of the Family Matters Team to deliver outcomes for the Family Matters Programme as agreed with The National Lottery Community Fund.
- To provide information and Trauma informed support at a time of crisis to service users.
- To manage a caseload of complex adult client cases, providing client centred, practical and emotional support.
- To conduct risk assessments / case management.
- To offer information and support to family members regarding the Criminal Justice process during investigation, court hearings, sentencing and beyond.
- To help family members remain informed regarding Child in Need and Child Protection processes.
Skills, Knowledge and Abilities
Essential:
- Experience in direct support work with victims or other vulnerable people including providing emotional and practical support.
- Excellent Caseworker with good assessment, motivational and empowerment skills.
- Organising, prioritising, risk management and problem-solving skills.
- Experience of working cooperatively and effectively in a team.
- Excellent communication and interpersonal skills including presentation skills.
- PC literate (Word, Excel, PowerPoint, Outlook).
- Sensitivity to cultural differences and the ability to work in diverse settings and with people with diverse needs.
- Good knowledge of a full range of civil, criminal and practical options available to service users.
- Knowledge and skills to operate within a trauma-informed approach.
- A clear understanding of the gendered nature of some crime types, and a clear understanding of how different crime types disproportionately affect different groups of people.
Desirable:
- Ability to determine strategies, outcomes and opportunities to develop the role.
- Experience and knowledge of exploitation and modern-day slavery, sexual violence and other complex issues.
- Experience of working with diverse groups with multiple complex needs.
- Mental Health Awareness including the impact on an individual and the services available.
- Knowledge of domestic abuse.
Other Essential Requirements:
- Required to travel within and outside of Thames Valley on occasions.
- Be free from any criminal conviction which would conflict with the responsibilities of the post.
- Be able to deal with all information on a confidential basis.
- To have Citizenship of the UK or have entitlement to work in the UK.
Thames Valley Partnership t/a Home after Hope is an equal opportunities employer. The aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.
Thank you!
Data Solutions & Insight Analyst
- Contract: 3-Months Fixed-term Contract
- Salary: c. £50,000 FTE
- Hours: Full-time (4 days per week considered)
- Location: Home-based / remote (with occasional office attendance if required)
- Closing date: 29th May 9:00
- Interviews: 4th June
Charity People is delighted to be partnering with Refuge to recruit for their next Data Solutions & Insight Analyst.
About the charity
Refuge is the largest provider of specialist domestic abuse services in the UK. They support thousands of women and children each year and are committed to creating lasting change through high-quality services, strong advocacy and evidence-led decision making.
Refuge is currently at an exciting point of development, strengthening how data, reporting and insight support both operational delivery and long-term strategy. This temporary role will play a key part in helping the organisation understand its current data landscape and shape a clear, proportionate roadmap for the future.
About the role
This is a short-term, project-focused opportunity for an experienced data and insight professional to provide specialist capacity and expertise. The postholder will review current systems and reporting approaches, identify practical improvements, and support the development of a phased data and insight roadmap aligned to Refuge's priorities.
The role is ideal for someone who enjoys discovery work, working with ambiguity, and advising organisations on how to move from fragmented reporting towards more connected, insight-led decision making.
About the role
- Review current reporting, insight and data management approaches across Refuge
- Map key systems, data flows and reporting processes
- Identify duplication, inefficiencies and reliance on manual processes
- Assess how data currently supports operational and strategic decision making
- Advise on practical, proportionate approaches to connected reporting and future data platform development (e.g. data warehouse or data lake options)
- Identify opportunities to simplify reporting and improve consistency across teams
- Support a shift towards more insight-led, decision-focused reporting
- Contribute to the development of a phased data and insight roadmap
- Help prioritise short, medium and long-term actions, including risks, dependencies and resource considerations
- Produce clear recommendations and supporting documentation for leadership discussions
About you
You will have
- Significant experience working in data, insight, reporting or analytics roles
- Proven track record of reviewing and improving data and reporting landscapes
- Strong understanding of reporting tools and approaches (e.g. Power BI), with the ability to advise rather than necessarily build
- Good knowledge of data platforms, warehouses or similar technologies, and the ability to explain options in accessible terms
- Experience working in a consultancy, advisory or project-based capacity
- Confident engaging with stakeholders and building relationships across teams
- Comfortable working with complexity and ambiguity, bringing structure and clarity
- Ability to translate technical concepts into practical, proportionate recommendations
- Experience in the charity or public sector is desirable but not essential
Why apply?
This is a rare opportunity to step into a genuinely influential short-term role, helping Refuge lay the foundations for stronger, more connected organisational insight at a pivotal moment of change.
How to Apply
Please submit CV for this role by Friday 29th May 9:00.
There will be a one-round online interview stage on Thursday 4th June.
We are looking for people who are available immediately.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
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